Total 93 job vacancies by Cermati.com

• Menelepon dan verifikasi data ke customer
• Menawarkan produk-produk finansial via telepon
• Mengisi formulir dengan menggunakan program komputer yang tersedia
• Memastikan aplikasi terisi dengan lengkap
• Memastikan customer yang mendaftar ditindaklanjuti dengan cepat dan tanggap

1. Berkoordinasi dengan tim BD-Sales untuk kebutuhan ekspansi (baik untuk kota baru maupun existing), termasuk
kebutuhan coworking space, storage training room dan meeting room)
2. Negosiasi dan koordinasi dengan vendor terkait pengadaan kebutuhan ekspansi (office space dan storage),
barang, dan jasa (internet, cctv, konstruksi) di kantor cabang
3. Melakukan fit out untuk ekspansi kantor cabang (ruko)
4. Bertanggung jawab untuk mengawasi operasional kantor wilayah Jawa Timur, wilayah Indonesia bagian tengah
dan timur, diantaranya:
a. Berkoordinasi dengan user di kantor cabang serta pengadaan untuk kebutuhan rutin kantor seperti Sanitasi,
ATK, Pantry, kursi, lemari, dan fasilitas pendukung lainnya
b. Maintenance fasilitas kantor cabang yang berupa ruko seperti menjadwalkan cuci rutin AC, membersihkan
toren air, maintenance building checklist dan pengajuan perbaikan apabila ada yang rusak)
c. Mengatur dan mengawasi pekerjaan OB di kantor cabang
5. Submit pembayaran (FPR) ke tim Finance untuk kebutuhan kantor cabang (Sampah, IPL, dll) serta melakukan
pencatatan Petty Cash dan membuat report pengeluarannya setiap 2 minggu
6. Melakukan update data Opex dan Capex setiap bulannya
7. Support stock opname aset tahunan untuk kantor cabang

• Melakukan penagihan kepada nasabah melalui Telepon
• Melakukan pengecekan akun nasabah untuk mengidentifikasi hutang yang belum dibayarkan
• Melakukan negosiasi tenggat waktu pembayaran atau rencana pembayaran nasabah
• Menyelidiki serta menyelesaikan perbedaan yang terjadi dengan maksud untuk menumbuhkan rasa saling percaya antara debitur sehingga tidak menimbulkan masalah di kemudian hari
• Memiliki inisiatif untuk melakukan strategi penagihan
• Melakukan pekerjaan berdasarkan peraturan perusahaan (SOP)
• Mampu untuk mencapai KPI pribadi dan tim
• Membuat laporan kegiatan dan melaporkan secara berkala kepada Team Leader 

• Collect, review, and maintain data of refund of WHT Art 23 from Merchants
• Input refund payment to Midtrans
• Collect and maintain data of prepaid WHT Art 23 for CFG

• Selling advertising and solutions by establishing partnerships and develop relationships with leasing companies in Indonesia. 
• Maintaining relationship with clients by providing support, information, and guidance 
• Making sales plan and implementation. 
• Finding contacts of prospective clients through means of telephone, email, face to face cold calling, direct mail, and networking.
• Presenting product information to clients. 
• Preparing reports by collecting, analyzing, and summarising campaign result information.

We’re looking for fresh graduates with experience in manipulating datasets and building statistical models for credit risk by leveraging machine learning techniques. You will partner with business, product, and engineering team to explore, determine, analyze, propose, and solve some of the most challenging business problems in lending and reduce risk. You will perform deep-dive exploration and analysis to find improvements in our existing framework. You will be submerged in a fast-paced environment working tightly in a strong team of data scientists and experience firsthand our robust data infrastructure.

Responsibilities

• Perform features selection, parameter binning, and optimize custom predictive machine learning models for credit risk scoring
• Query, process, cleanse, and verify the integrity of data used for analysis
• Analyze key metrics to determine risk and explore areas for improvements
• Create reports and dashboards to monitor model impact and performance
• Help build the variety of data ingredients needed to do modelling effectively
• Maintain the credit risk model platform which is utilized by the team
• Provide advice and guidance on potential efficiency gains and new state-of-the-art credit risk modelling methodologies

• Melakukan penagihan kepada nasabah melalui Telepon
• Melakukan pengecekan akun nasabah untuk mengidentifikasi hutang yang belum dibayarkan
• Melakukan negosiasi tenggat waktu pembayaran atau rencana pembayaran nasabah
• Menyelidiki serta menyelesaikan perbedaan yang terjadi dengan maksud untuk menumbuhkan rasa saling percaya antara debitur sehingga tidak menimbulkan masalah di kemudian hari
• Memiliki inisiatif untuk melakukan strategi penagihan
• Melakukan pekerjaan berdasarkan peraturan perusahaan (SOP)
• Mampu untuk mencapai KPI pribadi dan tim
• Membuat laporan kegiatan dan melaporkan secara berkala kepada Team Leader 

• Ensure that the business has effective systems, procedures and controls for AML and KYC compliance, taking appropriate steps to improve its effectiveness
• Develop and maintain AML policies, procedures, and measures inline with the applicable and evolving regulatory requirement
• Work cross-functionally in resolving compliance issues, question or investigations, with a goal of assessing the cause, developing corrective actions, and reducing future risks
• Continuously update knowledge on AML compliance rules, regulations, laws, and best practices
• Collaborate with auditors and regulators to minimize money-laundering risks to the business
• Support the HR team in developing and presenting the periodic AML training

• Develop Enterprise Risk Management Framework, Policy, Procedures and all relevant documents to ensure the Company operates within the OJK requirements and risk policies.
• Identify gaps in the implementation against regulations, standardized methodology and/ or best practice and plan for practicable improvements.
• Drive an effective implementation of Enterprise Risk Management, across the Company, in line with Group and Regulatory Governance Framework principle and Policy.
• Manage risk management programs for multiple domain, i.e. multi finance, P2P Lending, and insurance broker.
• Lead the risk reporting preparation to ensure delivery of accurate, timely, and good quality reports, as required by Group and Regulator.
• Communicate findings and insights to various stakeholders, including senior management and related departments for timely risk mitigation.

• Managing team of Marketers to help achieve company top level goal
• Perform Data Analysis to analyze and evaluate marketing spent effectiveness across all channels such as Offline, Online, Social Media, SEO, SEM
• Translating data into business insights and decisions (think: performance, data driven digital marketing)
• Supervise the production of written and visual materials based on your analysis and summarizing your findings for internal and our customer, including but not limited to blog posts, infographic, videos

• Monthly reconciliation of merchant sales data and brand sales data for merchant incentive or merchant/ brand subsidies
• Communicating with merchant/ brand in order to match reconciliation data
• Monitoring incoming merchant invoices until payment by finance department for merchant incentive
• Request invoice to Finance Dept and monitoring payment for merchant/brand subsidies
• Internal circulation for Agreements or Commitment Letters
• Documentation, filling, and distribution of agreements or commitment letters

1. Bertanggung jawab atas administrasi dan proses hiring MS Shopper (termasuk interview 1st layer)
2. Bertanggung jawab atas report dan rekap payment MS Shopper.
3. Membantu MS Staff terkait monitoring dan pengelolaan visit MS Shopper (cek bukti visit, cleaning data
responses RISK, PoPG dan SQC, dll).
4. Membuat notulen Kalibrasi Eksternal MS dengan divisi lain.

• Strategic Procurement Planning: Develop and implement a comprehensive procurement strategy aligned with the company's overall business objectives
• Supplier Relationship Management: Establish and maintain strong relationships with suppliers, ensuring timely delivery, quality standards, and competitive pricing
• Contract Negotiation: Negotiate and manage contracts with suppliers to secure favorable terms and conditions, including pricing, payment terms, and performance metrics
• Cost Reduction: Identify opportunities for cost reduction and implement strategies to optimize procurement spend
• Risk Management: Assess and mitigate procurement risks, including supply chain disruptions, quality issues, and financial risks
• Supplier Performance Evaluation: Establish and monitor key performance indicators (KPIs) to evaluate supplier performance and drive continuous improvement.
• Procurement Systems and Processes: Oversee the procurement process from requisition to payment, including supplier on-boarding, order placement, and invoice processing, and find opportunities for process efficiencies
• Team Management: Lead and develop a team of procurement professionals, providing guidance, training, and mentorship

1. Facility Management

• Ensure office facilities and infrastructure are well-maintained, secure, and operational
• Manage office space planning, including seating arrangements and equipment distribution
• Oversee maintenance, cleaning, security, and safety standards
• Manage relationships with service providers for utilities, maintenance, and office supplies

2. Vendor and Contract Management

• Negotiate and manage contracts with suppliers and vendors for office equipment, utilities, and other operational services
• Monitor contract compliance and address any service issues or disputes.
• Source and establish relationships with new vendors when needed

3. Asset Management

• Maintain accurate records of company assets, such as furniture, equipment, and vehicles
• Ensure efficient use of company resources and coordinate repairs or replacements as necessary

4. Safety and Compliance

• Ensure workplace safety protocols are followed in line with company and regulatory requirements
• Conduct regular safety inspections and organize training sessions for employees
• Handle emergency preparedness, including evacuation plans and first-aid measures

5. Administrative Support

• Supervise administrative staff and assign tasks as required
• Ensure smooth communication between departments for administrative needs
• Oversee the procurement of office supplies, furniture, and other necessities

6.Budgeting and Cost Control

• Develop and manage the General Affairs department’s budget.
• Monitor expenditures, ensuring adherence to budgets and cost-effectiveness

7.Policy Development

• Develop, update, and implement company policies related to general affairs and facilities management
• Ensure compliance with environmental, health, and safety regulations

• Plan, think and design how user interact with our product (Start from wireframing into high fidelity mockup design) 
• Design elements & assets based on thorough understanding of the users 
• Create design accross multiples devices standard (Desktop, Android, iOS)

• Manage and maintain accurate data records. 
• Prepare regular reports for division and management review.
• Facilitate regular division meetings and ensure relevant data is updated for discussions.
• Oversee the accuracy and efficiency of business processes, and proactively initiate and implement process improvements.
• Work closely with operation managers to support and implement improvement initiatives.
• Assist in cross-functional discussion / projects and ensuring coordination between teams.

• Filing and scanning legal documents (agreements, letters, licenses etc
• Make a summary of legal documents (agreements, deed, etc)
• Assist daily operations of the legal team

• Responsible for end-to-end merchant acquisition pipeline starting from lead generation to commercial negotiations up to the launch of the partnership for Modern & Traditional Retail
• Develop a deep understanding of both our and our partners' products
• Prepare presentation and deliver compelling sales pitch to potential partners
• Develop and maintain trusted relationships with new potential partners
• Conduct market research and benchmarking to identify competitive information on new developments in the market
• Collaborate with the internal stakeholders (such as Tech, Marketing, Operations) to ensure successful launch of new partnerships
• Ensure collection of Account Receivables are within agreed Terms of Payment
• Establish good relationships with Head of Project and any key client PIC who have collaborated
• Keep improving the profitability metrics of Offline Retail projects
• Keep improving the Service quality of after sales by onboarding partners that can improve our SLA

• Create detailed, comprehensive and well-structured test plans and test cases.
• Perform all types of testing to ensure overall quality of the Product like user interface testing, functionality testing, regression testing, integration testing, etc.
• Create & manage bug reports and communicate with the team
• Collaborate with Engineering, UI/UX, Infrastructure and Product Management teams.
• Be an active part of analysis, design and planning activities.
• Be an enthusiastic advocate for good Agile practices.
• Eager to learn and grow as a professional.

• Responsible for distributing database to telesales officer, directing and guiding the telesales method of selling, offering, and handling products to Customers
• Leads and monitors activities of Telesales Representatives to ensure effective performance.
• Support sales team and monitor the quality of phone calls and Customer communications.
• Provides motivation to Representatives through individual contact, goal setting, periodic meetings and recommendation of incentive plans.
• Trains staff on products and services (through formal training and one-on-one coaching/ mentoring) by focusing on the sales process to ensure maximum lead generation and high closure rates for new business.
• Compile all information for the generation of monthly reports, including monthly and quarterly revenue tracking and forecasting.

• Build and maintain strong, long-lasting relationships with corporate clients by understanding their unique insurance needs for EB and offering tailored solutions.
• Analyze client insurance portfolios, assess risk exposure, and recommend adjustments or enhancements to coverage during clients renewal process.
• Oversee EB insurance renewal process, ensuring seamless transitions and proactively addressing any changes or challenges.
• Act as the main point of contact for clients throughout clients' policy journey including claims process and endorsement process, then coordinate internally with operation team to handle client requests.
• Facilitate efficient resolution towards any clients inquiries and be the advocate for client interest
• Educate clients on insurance products, coverage options, and risk management strategies to help them make informed decisions.
• Identify opportunities for cross-selling additional insurance products and services to existing clients.
• Provide value adding relationship to clients and such as coordinating wellness program

1. Mengelola dan memonitoring kinerja Collection dan Recovery untuk memastikan pencapaian target yang telah ditentukan.
2. Memberikan laporan, informasi dan feedback terhadap atasan terhadap pencapaian target Deliquency, Moving AR secara harian, mingguan dan bulanan.
3. Membantu kolektor dalam melakukan upaya penagihan terhadap customer yang bersifat kasus.
4. Mensupervisi tim serta memberikan coaching bagi Field Collector.
5. Memberikan penanganan terhadap Field Collector yang performanya menurun.
6. Monitoring hasil kunjungan dan jumlah kunjungan Field Collector
7. Melaporkan dan mendiskusikan pencapaian target, masalah dan kesulitan yang dialami kepada atasan.
8. Membagi wilayah penanganan untuk masing-masing collector.
9. Mengelola dan monitoring pembayaran konsumen.
10. Memberikan analisa penanganan konsumen dan melaporkannya ke atasan.
11. Melakukan review dan memberikan persetujuan terhadap rencana kunjungan.
12. Melaporkan dan mendiskusikan pencapaian target cabang, masalah dan kesulitan yang dialami kepada atasan.

1. Melakukan Stock Opname pada fixed asset Laptop, Sarana Pendukung, Gadget, dan Jarkom IT
2. Melakukan pelacakan aset dan inventaris di semua site setelah proses annual Stock Opname
3. Monitoring pencatatan Asset di Jira Asset Management (Movement, Disposal, New Asset) serta update di Jira Asset Management setelah proses annual Stock Opname
4. Menyiapkan dokumen pendukung untuk disposal aset (Berita Acara Penjualan, Berita Acara Pemusnahan, dan Fixed Asset Disposal Form)
5. Mengidentifikasi dan menyusun e-katalog untuk fixed asset sarana pendukung

• Build and execute daily copywriting for newsletter, push notification, whatsaap blast and other direct marketing 
• Generate and  create monthly copy for banner 
• Assist in creating, editing, and proofreading copy for various material : branding and social media 
• Assist and collaborate with team to brainstorm and develop campaign concept 

• Analyze indodana creative performance 
• Benchmark competitor's online ads presence 
• Coordinate with copywriting and design team on banner and video production
• Upload banners and videos to marketing channels