Total 181 service centre manager job vacancies in kawasan ekonomi khusus kendal jl saptarengga no 6 8 brangsong kendal jawa tengah

Deskripsi Pekerjaan

1. Menjawab panggilan telepon dan email dari pelanggan

2. Membantu pelanggan dengan pertanyaan tentang produk, status pesanan, dan pertanyaan umum lainnya

3. Menyelesaikan keluhan dan masalah pelanggan dengan cepat dan profesional

4. Mempertahankan sikap positif, empatik, dan profesional terhadap pelanggan

5. Memproses pesanan, pengembalian, dan penukaran dengan akurat

6. Menyimpan catatan rinci tentang interaksi dan transaksi pelanggan

7. Bekerja sama dengan anggota tim untuk memberikan layanan pelanggan yang luar biasa

8. Mengikuti kebijakan dan prosedur perusahaan

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

Responsibilities:

• Prepare and monitor accounting data and financial statements
• Ensuring adherence with accounting and tax principles, practices, standards, laws and regulations
• Together with the team to ensure a clean and timely month end closing and year-end audit.
• Ensure proper tax reconciliation and tax reporting
• Prepare and monitor cashflow and working capital
• Ensuring adherence with group policies and procedures

• Bachelor’s Degree in Accounting or equivalent
• Having Tax Brevet A&B preferable
• Good knowledge of Tax law, tax compliance, tax reconciliation and tax filing
• Good knowledge of Indonesia Accounting Principal
• Detailed oriented, hands-on attitude and able to work as a team
• Strong analytical skills and the ability to work under pressure to meet deadlines.
• Knowledge on SAP is preferable
• Proficiency in English

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice https://www.luxasia.com/recruitment-privacy-notice/ and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

1. Bertanggungjawab atas program pengembangan SDM di departemen quality
2. Bertanggungjawab atas standarisasi pedoman kerja, pembaharuan program kerja di departemen quality
3. Bertanggungjawab atas optimalisasi quality manual dan efisiensi sumber daya di departemen quality
4. Mengimplementasikan seluruh strategi rencana kerja di departemen quality
5. Bertanggungjawab terhadap kontroling budget meliputi MPP,CAPEX,OPEX
6. Bertanggungjawab untuk memastikan semua karyawan bekerja sesuai prosedur kerja yang aman sesuai persyaratan K3L

• Membuat jadwal pembangunan untuk memastikan proyek pembangunan selesai menurut batasan biaya dan waktu yang telah ditetapkan
• Memastikan kesesuaian kegiatan pembangunan proyek dengan seluruh ketentuan perijinan yang berlaku
• Melakukan kunjungan ke lapangan untuk memeriksa kesesuaian hasil pembangunan untuk mememastikan bahwa sesuai prosedur
• Memberikan masukan / usulan kepada Konsultan / kontraktor untuk mendapatkan hasil yang optimal dari segi sipil / struktur
• Membuat evaluasi atas Surat Penawaran Harga dari Kontraktor/ Supplier (SPH), Mendapatkan evaluasi SPH dari Konsultan, Membuat laporan SPH, Membuat Surat Perjanjian Kerja (SPK) guna mendapatkan persetujuan dari pihak yang berwenang mengesahkan dokumen sesuai dengan Responsibility Authority and Delegation (RAD)
• Memastikan dan Mengkoordinasikan proses mendapatkan penawaran Kontraktor/ Supplier (tender) mulai dari penyiapan dokumen, penyerahan, penjelasan 

• Menguasai bidang QS, administration skill, filing, Management high rise building, material knowledge, drawing understanding
• Memimpin dan mengelola sumber daya Quantity Surveying dalam menyiapkan proses tender sampai penunjukan kontraktor,
• memeriksa perhitungan nilai tagihan, perhitungan nilai VO dan proses administrasi pembayaran tagihan kepada kontraktor dan konsultan dengan merujuk kepada dokumen kontrak (sifat, nilai, batasan kontrak, dan BQ) dan SOP terkait agar supaya pengerjaan proyek sesuai atau tidak melampaui target anggaran yang telah ditetapkan

1. Handle complain
2. Memberikan solusi terhadap keluhan customer
3. Melakukan penjualan kartu perdana prioritas
4. Pengelolaan administrasi pelanggan

1. Membantu dalam proses seleksi, pelatihan, dan pengembangan staf Front Office untuk memastikan mereka mencapai potensi maksimal mereka.
2. Mendukung upaya pengembangan Sumber Daya Manusia dengan merencanakan, mengorganisir, mengarahkan, dan memotivasi staf Front Office serta membantu dalam pengendalian pengeluaran dan kinerja.
3. Memastikan bahwa layanan yang diberikan oleh staf Front Office memenuhi atau melebihi kebijakan dan prosedur yang telah ditetapkan, serta mencapai tingkat kepuasan dan kenyamanan tamu yang tertinggi.
4. Membantu mengontrol penjualan kamar untuk memaksimalkan pendapatan dengan menerapkan teknik manajemen hasil yang efektif.
5. Memeriksa kamar tamu dan area publik untuk memastikan standar kebersihan dan kerapihan tetap terjaga.
6. Memantau status kamar dan menjaga komunikasi yang jelas dengan Departemen Housekeeping serta semua departemen lain di properti.
7. Menguasai kategori kamar, tarif, fasilitas, dan layanan yang tersedia di properti.
8. Menerapkan semua prosedur pengendalian kunci dan berpartisipasi dalam semua hal yang berkaitan dengan keamanan kamar tamu.
9. Mengetahui semua prosedur darurat dan kebakaran serta memastikan bahwa seluruh staf Front Office mendapatkan pelatihan yang lengkap.
10. Membantu Hotel Manager dan menyelesaikan tugas-tugas administratif serta proyek khusus sebagaimana diminta oleh manajemen.
11. Melaksanakan tugas lain yang ditugaskan oleh Front Office Manager atau Hotel Manager.

• Membantu apoteker dalam menjalani pelayanan kefarmasian, meliputi: penerimaan resep, pengerjaan resep, dan penyerahan obat
• Membantu apoteker dalam melakukan distribusi atau penyaluran sediaan farmasi
• Memberikan informasi berkaitan dengan meliputi: cara pakai obat, kegunaan obat, cara penyimpanan obat, dan hal- hal yang harus di perhatikan selama penggunaan obat
• Membantu apoteker dalam membuat laporan harian dan bulanan untuk pendapatan apotek
• Mencatat obat kosong yang sesuai dengan kebutuhan di buku defecta untuk pengadaan
• Mencatat obat yang mendekati expired date minimal 3 bulan ke depan dari bulan berjalan

• Delivers excellent service, meticulously coordinates reservation (system-based) and manages guests' account and information
• Handles and records guest comments and complaints, may refer issues to Manager when necessary, and relay guests' messages to respective divisions promptly
• Perform night audit reporting
• Provides any tourism information related to apartment's surroundings
• Perform any other duties as required and directed by the Guest Services Manager or Management

1. Complete the handling of cases that occur based on claims from external parties or internal conflicts.

2. Resolving cases at the police, prosecutor's office and court levels, both criminal and civil cases.

3. Present as a representative of the company in invitations or summons for both litigation and non-litigation related to the handling of cases that occur

4. Carry out asset monitoring activities and coordinate and provide support with relevant departments to anticipate potential or handle legal problems that occur within the company.

5. Analyze and provide legal opinions on cases/problems that occur in the Company

6. Carrying out administrative duties in the Litigation Department.

• Leading engineering department staffs and directs them to achieve department & company objective
• Managing accounting/budgeting and providing various reports as necessary
• Manages technicians in term of: determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions
• Becoming the person in charge for audit for safety
• Coordinate or acts as a liaison between vendors/contractors or work unit and local statutory governmental organization
• Interprets and implements policies and procedures; evaluates staff and makes hiring and termination recommendations
• Assumes other duties or responsibilities as assigned by the Residence Manager

• Creating revenue & distribution strategy by region and responsible for department metric indicators​
• Managing the Corporate Cluster & Revenue coordinators​
• Responsible for hotel management revenue in Jakarta area​
• Selecting potential accounts (online & offline) to be maintained & developed alongside Sales team​
• Assessing cost, market & competition research, supply & demand to identify selling prices in Jakarta region​
• Directing and giving advice to the team’s coordinator related to compset regarding necessary action that hotel might need, ​
• Ensuring and validating the data on IVI compared to the data in PMS

• Provide technical advice on architecture & interior design for new and potential projects.​
• Provide product & technical guidelines, specifications, and requirements to property owners and consultants.​
• - Plan, organize and direct project activities, including reviewing, evaluating, and assessing new & potential projects, ensuring compliance to the relevant standards, and highlighting any non-compliance.​
• Review designs submitted by consultants to ensure compliance with brand standards, integrate with other departments, liaise with corporate according to the project progress.​
• Assist in reviewing and arranging milestones validation and approval with other departments for Concept Brief, Block Plan, DAP (AR&ID), Mock-up Room and pre-operational reviews.​
• Review of Architectural, ID drawings and coordinated drawings with mechanical & electrical services. ​
• Ensure goals and objectives of the project are accomplished within the prescribed time frame and budget, and other performance targets. ​
• Work with consultants, furniture dealers, product representatives, and fabricators to meet project objectives

• Perform end-to-end process for all HR aspects: Recruitment, Compensation & Benefit, Learning & Development, Industrial Relations
• Perform shortlisting qualified candidates, conduct job interview and onboard new employees.
• Provide Headcount reports, attrition reports and other talent management reports.
• Administer compensation and benefits for all employees in a timely and accurate manner.
• Ensure that all works processes, compensation and benefits administration are in compliance with local statutory requirements.
• Review and discuss with insurance companies on facts findings and policies. Ensure and manage all insurance claims.
• Perform yearly manpower planning and budget.
• Handle HRIS and manage to update employee database.
• Provide training and source for staff development courses.
• Perform any other duties as and when delegated.

• Provides functional assistance and direction to the F&B Service operation as assigned.
• Directs and controls all subordinate to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Liaises with stewarding, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
• Develops training plans and conducts on-the-job training sessions for Food & Beverage Service associates.
• Monitoring and controlling the property’s OE inventory.
• Perform any other duties as required and directed by the Residence Manager or Management

• Melakukan pemeriksaan radiologi hingga memperoleh hasil gambaran   setiap pasien
• Menginput hasil bacaan foto rontgen dari dokter radiologi kedalam sistem
• Melakukan kalibrasi pada peralatan radiologi secara berkala setiap 1 tahun
• Melakukan Uji Kesesuaian alat X-ray secara berkala setiap 4 tahun
• Melakukan koordinasi dengan pihak terkait mengenai perizinan radiologi ke   Bapeten.
• Koordinasi dengan bagian terkait dalam pengiriman TLD badge ke NuklindoLab secara berkala setiap 3 bulan
• Melakukan koordinasi dengan bagian lainnya mengenai pelayanan pemeriksaan kesehatan.
• Mempersiapkan peralatan untuk pelayanan radiologi onsite
• Menjaga dan mengawasi pemeliharaan peralatan yang ada di radiologi
• Membuat laporan kunjungan pasien radiologi.

'- Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.  

-Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.  

- Monitor lobby traffic and assign team members as required. 

- Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.  

- Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests. 

1. Selling Food & Beverage ingredients to HORECA & B2B
2. Create and maintain good relationships with the existing customers through regular contacts and/or meetings
3. Deliver weekly and monthly progress sales achievement versus monthly sales target
4. Achieve monthly sales target by creating new projects while maintaining existing business
5. In-depth knowledge of managing a high-performance sales team.
6. Applicable experience in sales performance metrics
7. Customer-oriented with strong negotiation skills
8. Achievement Oriented

- Responding promptly to customer inquiries

- Communicating with customer

- Acknowledging and resolving customer complaints

- Ensure customer satisfaction levels are always on target

Responsible for providing exceptional customer service to guests by handling inquiries, requests, and reservations over the phone and through other communication channels. This role involves addressing guest concerns, offering information about hotel amenities and services, and ensuring a positive guest experience from check-in to check-out. The Associate will manage booking systems, process transactions, and coordinate with other departments to fulfill guest requests. Strong communication skills, problem-solving abilities, and a commitment to delivering excellent service are essential. Experience in a hospitality or customer service role is preferred.

Deskripsi Pekerjaan

• Mengenalkan dan menawarkan produk-produk Bank Muamalat kepada Nasabah dengan baik dan benar guna memberikan pelayanan yang excellent.
• Memastikan seluruh hak dan kewajiban Nasabah atas produk Bank Muamalat yang dipilih, telah diketahui dan dipahami oleh Nasabah dengan baik dan benar guna meminimalisir komplain.
• Menerima hingga menyelesaikan (baik secara mandiri maupun melalui koordinasi dengan unit kerja lainnya) atas seluruh keluhan / pengaduan Nasabah dengan baik dan benar, termasuk didalamnya pengadministrasian dokumentasinya.
• Mengelola dan mengadministrasikan seluruh aktivitas pembukaan, penutupan rekening, manajemen Kartu ATM dan penyimpanan dokumen dalam tempat terkunci dan aman serta menjalankan permintaan nasabah sesuai SLA yang sudah ditetapkan.
• Mengelola dan mengadministrasikan seluruh aktivitas yang berkaitan dengan penerimaan BPIH oleh Nasabah calon Haji termasuk pelimpahannya, dengan baik dan benar benar guna meminimalisir komplain.
• Menjalankan ketentuan tentang Know Your Customer (KYC) , pengkinian data nasabah, complain tracking dan hal-hal lainnya yang berkaitan dengan prudential banking agar dapat terlaksana dengan baik dan benar.

•       Manage & oversee services and products offered in an outlet's operations

•       Oversees stock level for products and supplies

•       Handling customers enquiries and complaints

•       Daily ordering & maintain estimate consumtion , forecast requirement & maintain inventory

•       Organized & supervise shift

•       training & evaluate staff

•       control cost & minimize staff

•       implement , innovative strategies to improve productivity and sales

Oversees daily hotel operations, ensuring guest satisfaction and smooth functioning of all departments. This role involves managing staff, addressing guest issues, handling emergencies, and coordinating between departments to maintain high service standards. The Duty Manager also supervises check-ins and check-outs, enforces hotel policies, and resolves any operational challenges. Strong leadership, problem-solving skills, and the ability to work effectively under pressure are essential. Previous experience in hotel management or a similar role is preferred.

•       Responsible for day-to-day operations, such as : running restaurant services, supervised outlet team, and doing administration things (DSR, Inventory report, attendance report etc)

•       Oversee the execution of the work schedule and procedure as set by the Restaurant Manager

•       Completing overtime sheets for the department

•       Assist in training

•       Performing and managing other duties as assigned 

• Memimpin tim dalam peningkatan perkembangan lembaga diklat
• Melakukan marketing untuk peningkatan kerja sama dalam rekrut SDM
• Merancang, mengembangkan dan mengimplementasikan program pelatihan dan pengembangan sesuai dengan kebutuhan perusahaan
• Melakukan analisis kebutuhan pelatihan dan menetapkan tujuan serta sasaran program diklat