Total 301 technical support engineer job vacancies in jalan kebon jeruk 1 no 5f kel maphar kec taman sari jakarta barat

• Mendukung Pengiriman Nirkabel Proyek  
• Mendukung Integrasi Situs baru.
• Mendukung Izin Alarm Peralatan.
• Mendukung KPI dan Pemantauan Jaringan.
• Mendukung komisioning BSC/RNC.
• Mendukung Penerimaan Elemen Jaringan.

• Responsible for Jabodetabek and surrounding area.
• Handling and interpreting Distributor & Shops requirements and needs.
• Developing long-term relationships with Distributor & Shops.
• Persuading Distributor & Shops that product or service best satisfies their needs in terms of quality, price, and delivery.
• Fulfilling sales target that had been set by Company.
• Have the ability to collaborate with related departments within the Company, to achieve the target.
• Providing pre-sales technical assistance, product education, and after-sales support services.
• Supporting marketing activities by attending trade shows, conferences, and marketing events to the Distributor.
• Making technical presentations and demonstrating how a product meets client needs.

The Core Objectives:

1. Good on sales activities (online & offline)

2. Strong Responsibility to achieving the target of sales

3. Good Communication skill and willingness to maintain a good retention

• Bertanggung jawab dalam mengumpulkan user requirement, mengeluarkan dokumen business requirements, dan membantu proses sign-off pengguna.
• Merumuskan desain solusi, mengembangkan aplikasi sesuai dengan kebutuhan pengguna bisnis, melakukan pengetesan fungsi aplikasi, serta menjalankan UAT.
• Mengelola aplikasi, mengoperasikan fitur, serta melakukan pengembangan dan maintenance fungsi aplikasi.
• Merancang dan membangun aplikasi untuk platform Web dan Android, serta memastikan kinerja dan kualitas dari aplikasi yang ada.
• Berkolaborasi dengan tim lintas fungsi untuk menentukan dan merancang aplikasi serta melaksanakan pemeriksaan terhadap fungsionalitas aplikasi.
• Mengintegrasikan aplikasi dengan alat backend seperti cloud, API, dan push notifications.
• Menggunakan alat enkripsi untuk menjaga konten dan dan mampu melakukan pengembangan dengan menggunakan pemrograman PHP, C & Java

At Stockbit & Bibit, we prioritize the security of our applications and the data of our users. As an Application Security Engineer, you will play a vital role in ensuring the security and integrity of our software and systems. You will work closely with our development teams to identify and remediate security vulnerabilities, conduct penetration testing, and implement best practices to safeguard our applications and infrastructure.

Responsibilities

• Secure Code Review: Conduct thorough code reviews to identify and address security flaws, including vulnerabilities like SQL injection, cross-site scripting (XSS), and insecure direct object references (IDOR).
• Security Testing: Design and execute various security tests, such as penetration testing, vulnerability scanning, and static/dynamic analysis, to proactively uncover weaknesses in the application.
• Threat Modeling: Collaborate with development teams to identify potential threats and vulnerabilities, assess their impact, and develop effective mitigation strategies.
• Bug Bounty: Triage and validate bug reports submitted by external researchers.
• Security Architecture: Provide guidance on secure architecture and design patterns to ensure that security is built into the application from the ground up.
• Incident Response: Assist in the investigation and remediation of security incidents, working to minimize the impact and prevent future occurrences.
• Security Awareness: Educate development teams about security best practices and promote a culture of security within the organization.
• Stay Informed: Keep up-to-date with the latest security trends, vulnerabilities, and attack techniques to ensure the application remains protected against evolving threats.

• Bachelor's degree in Computer Science, Engineering, or a related field.
• At least 3 years of experience in application security, secure coding practices, and vulnerability management.
• Strong understanding of web application vulnerabilities, OWASP Top 10, and modern attack vectors.
• Hands-on experience with web application security testing tools such as Burp Suite, OWASP ZAP, etc.
• Experience with secure coding practices and common programming languages (e.g., Java, Python, NodeJS).
• Knowledge of cloud security principles and best practices.
• Certifications such as CISSP, CEH, or OSCP are a plus.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities to work effectively with cross-functional teams.

• Capital market sharing session
• Self development program
• Health insurance benefits
• Well being and counseling program

About the Role 

The Senior Cloud Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats over the cloud-based infrastructure
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Enhance the effectiveness of cloud security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable 
• Familiarity with Cloud Security concepts, principles, and technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Experienced in scripting using Python, Bash scripting
• Familiar with a variety of DevSecOps toolkits, including Ansible, Jenkins, Artifactory, Jira, Terraform, Git/Version Control Software, or comparable technologies
• Familiar with a variety of Pentesting toolkits, including BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF, or comparable technologies
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, Nessus, NMap, Metasploit

As a Technical Consultant (TechOps), you will work with our business system Unit4 ERP, joining a highly knowledgeable and experienced team. This team is part of a global consulting organization operating in an international environment. You will perform assignments with new and existing customers, with installations primarily in the cloud.

In cloud assignments, you will have an advisory role, acting as the technical contact person and the link between the project and the cloud. This includes supporting project members with technical issues and assisting in our global cloud migrations strategy. You will also advise customers regarding their infrastructure to ensure optimal performance and scalability. Additionally, you will work closely with the CloudOps team to ensure seamless integration and operation.

Responsibilities

• As a key point of contact for clients, answering queries, providing technical advice and introducing new products.
• To provide pre and post sales technical advice and support related to products.
• Responsible for the development of the consulting/ design engineering firms, municipal and governmental bodies/ authorities in Indonesia, mainly for High-Rise Building & Manufacturing projects.
• Build up a professional specification know-how, tools, database and network.
• Secure specifications of Sika Products and application solutions in all the relevant projects.
• Develop strategic plans and high-level corporate relationship with the technical decision makers.
• Regular planned calls to architect/engineering firms, jobsite consultants and governmental bodies.
• Responsible for preparing submittals, technical proposals, and conducting seminars.
• Corporate and coordinate with other Specification and Technical Engineers, TM & KPM.
• Assist sales team to close sales opportunities, as well as proactively generate new business opportunities

Sebagai Sales Engineer yang akan bekerja di Kawan Lama Group di bawah PT. Kawan Lama Solusi di Kota Banyuwangi, Anda akan menggabungkan pengetahuan teknis dengan keterampilan penjualan. Tidak hanya memenuhi target penjualan, akan membantu customer (perusahaan, lembaga atau institusi) untuk mendapatkan solusi teknis dari produk-produk teknik yang dimiliki Kawan Lama Group.

• Manage Data Warehouse and automation services and fulfill report that need by user
• Work with other divisions and/or service providers to optimize DWH
• Document Project Solution on project Solution Architecture Document
• Follow PM Procedure, Release Management Procedure, Software Development Procedure, Software QA Procedure and Change Management Procedure

• Experience with conducting database development in Banking/financial industry (min 2 years of experience in Banking Industry)
• Knowledge/experience in transaction banking and regulatory reporting business processes and data requirements
• Familiar with Database Structure (SQL Server - SSIS, Oracle)
• Familiar with Programming Languange (.net, C#)
• Familioar with excel macro
• Familiar with Project Management tools such as JIRA and Confluence

We are currently looking for an enthusiastic and qualified individual to join the team as Governance Support Officer. In this position, you are responsible to monitor and support the organisation's compliance (legal, tax, donor and policy coherence oversight), corporate risk and control, contracting and procurement project execution, and country logistics to ensure the organisation, country and project teams are compliant to SNV’s policies and procedures, legal, tax and donor contractual requirements.

Key Deliverables

1. Timely and quality reporting for the MoU, including RIK planning and reporting as follows:
   1. Gather relevant data (project, finance, HR) for the purpose of country planning and reporting to Government of Indonesia at national, provincial and district levels.
   2. Write planning and (semi) annual progress reports with inputs from project managers and management to be submitted to the Government of Indonesia as part of the MoU. 
2. Coordinates with relevant ministries in monitoring of the operational permit (MOU) and on the work permit for foreign employees.
3. Responds adequately to information requests from government partners regarding SNV projects.
4. Organize coordination and monitoring meetings of projects in close collaboration with Project Management of SNV as required in agreements with the Government of Indonesia.
5. Actively engage with PMs to regularly update the internal SNV website and support with other government related communications, where required.
6. Trainings or information sessions on the MoU and RIK progress provided as needed, in accordance with SNV’s annual plan.
7. Critically assess SNV's Legal risk exposure in the Country.
8. Conduct legal analysis and provide written advice on legal matters (regarding legal sources/ jurisprudence, etc.).
9. Attend meetings with donor organisations on contract discussion, if needed.
10. Provide advice on compliance with laws and regulations in Indonesia.
11. Support in reporting to the manpower department.
12. To maintain contract database and organise executed versions of contracts.

Responsibilities:

• Committed to delivering high levels of customer service.
• Responds courteously and efficiently to queries and problems from guests and system users.
• Ensures cleanliness of all data equipment.
• Must be a self-starter, alert, energetic, responsible and flexible.
• Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, CCTV, Telephone systems and other software vendors.
• Ability to troubleshoot hardware and software problems.
• Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
• Should be capable of doing Root Cause Analysis on a problem.
• Must know the Network fundamentals, general network setup and device configuration.
• Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling.
• Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
• Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
• Managing Disaster Recovery Process and ensuring regular daily backup is taken.
• Able to plan, assign and take the report from the IT team.
• Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
• Maintains a system error / progress log book and deals with reported problems.
• Monitors and maintains proper inventory of hardware and software license.
• Keep updated with the latest technology and security risks on a regular basis.
• Able to perform other IT or Systems related tasks assigned by the management.
• Understand basic computer & networking fundamentals.
• Understand the working principle of switches, routers and others.
• Ensure the internet connection and networking system are working properly.
• You have to make sure that the applications used by the user work as they should.

Who are we looking for?

• We are looking for a person who is responsible for all Monitoring, Repair and Preventive Maintenance of operations equipment in the property. Helping Team to carry out the repair or preventive maintenance of all equipment in the property, act as a team leader among the technician, give instruction or guidance to execute the job.
• Responsibilities include:
• Take immediate action for all out of order / not functions equipment which effect to the operations or affect the member comfort even if it is needed longer hours to fix until done.
• In charge of maintaining all equipment in the property, take daily, weekly and monthly check of all equipment.
• Monitor all works carried out by outside contractors such as maintenance contracts or new works / upgrading.
• Give training for sharing knowledge to technicians in order to carry out the job effectively and efficiently.
• To operate and maintain all mechanic and electric system which consist of welding, fire alarm system (if any), refrigerator, plumbing, air conditioning, other machines, kitchen equipment, structural, electronic, sound equipment, etc and other maintenance work necessary to maintain the property in an optimum and efficient condition. Also, ensure the safety and comfort of the members and employees.
• Responsible for repair and maintain of all mechanical and electrical equipment and minor installations.
• Completes jobs as per job cards for the Preventive Maintenance Program.
• Assist in all general works of the department as required.
• Job Requirements:
• Understand english (speaking & writing) are preferred
• Graduates Diploma in technical or minimum from technical senior high school with minimum of one year of experience in similar position.
• Maximum 38 years old
• Good personality, mature and a team player as well as work under pressure important to be the technician to engineering.
• Must be able to be part of a team work, analyze problems, and take decision to fix the problems, in order to smooth the property operations.
• Self motivated, good analytical skill, be able to conduct prompt decision making and take a quick solution.
• Applicants for this position should be Indonesian nationality and able to relocate/live in Bali.

• Melakukan Preventive, Predictive, dan Corrective peralatan Instrument dan Automation di Finishing Area
• Mampu melakukan modifikasi program PLC
• Melakukan Trouble shooting peralatan Instrumentasi seperti Pneumatic, Hydraulic dan Electronical devices.

Sales Engineer, atau yang sering disingkat SE, adalah profesi yang memadukan keahlian teknis dan kemampuan penjualan. Berperan sebagai jembatan antara tim penjualan dan pelanggan, memastikan kelancaran proses penjualan produk atau layanan yang bersifat teknis dan kompleks.

Mendorong pertumbuhan bisnis dengan memahami kebutuhan pelanggan, Memadukan pengetahuan teknis dan kemampuan penjualan memberikan solusi teknis, dan secara efektif mengartikulasikan nilai produk atau layanan, berperan sebagai jembatan antara tim penjualan dan pelanggan, memastikan kelancaran proses penjualan produk atau layanan yang bersifat teknis dan kompleks.

• Prepare drawing (calculation sheet and hose) for domestic market and Malaysia market
• Prepare and check drawings (fitting, ancillary, others related to product) for domestic market and Malaysia market.
• Prepare document for design and development of hose product (planning, input, output, review, verification, validation)
• Review contract content, prepare inquiry letter for making procedure and prepare making procedure 
• Prepare and check travel card of every MH order
• Prepare travel card package (BOM, actual material cost)
• Prepare drawing list, Inspection Test Plan (ITP) and another document for customer  
• Prepare procedure related to specification, technical and process of the product and make sure in line with actual production
• Investigate the nonconformity (NN) and prepare the corrective action and preventive action to solve a problem
• Research and conduct trial to new part, new material for improvement and cost down, and coordinate with related section 

Technical Engineer – Customer Service provides maintenance & repair service and meet customer’s expectation level of service quality. He/she also is responsible for checking the qualities of products in the market and provide feedback for future product development.

• Provide repair and calibration service for products sold.
• Ensure efficiency and quality of repair service can meet targets.
• Follow SOP to record each incoming service demand in system properly.
• Comply with national law, state decrees, ethical compliance. (MFDS, Consumer Protection Act, Privacy Act, etc.)
• Identify and provide technical solutions for customers (i.e. hospitals, consumers, etc.)
• Give excellent after sales service
• Make report from daily activities to supervisor

1.     Diploma in Electrical Engineering, Electronic Engineering or Electromedical Engineering (preferable)

2.     Prior knowledge and experience in handling low voltage electrical devices is an advantage

3.     Having keen interest in handling low voltage electrical devices and medical equipment (BPM, Nebulizer, etc.)

4.     Excellent English skill (both oral and written) is an advantage. Proficient in electrical analysis techniques (low voltage)

An AI/ML Engineer is responsible for designing, developing, and deploying machine learning or artificial intelligence solutions that solve complex problems and enhance business outcomes. This role involves leveraging AI technologies to optimize processes, improve efficiency, and drive strategic business growth. This role will work on developing advanced models, integrating them into systems, and collaborating with cross-functional teams to deliver innovative AIdriven solutions that support the organization's objectives.

Key Responsibilities:

• Design, develop, and train machine learning and deep learning models
• Experiment with different architectures and configurations to optimize model performance
• Integrate AI models into existing systems and applications
• Deploy models into production environments and ensure their proper functioning
• Optimize models for performance, scalability, and cost-effectiveness
• Conduct research to explore new methodologies and techniques for LLM optimization
• Work closely with data engineers, business intelligence, software engineers, product managers and management
• Communicate technical concepts and results to non-technical stakeholders
• Collaborate to define project requirements and deliverables
• Monitor the performance of the models in production and continuously improve models based on feedback and new data
• Document the development process, models, and algorithms
• Prepare reports and presentations on project progress and outcomes

• Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related field
• Proven experience in machine learning, deep learning, and AI model development
• Hands-on experience with AI frameworks and libraries (e.g., TensorFlow, PyTorch, Keras, v, etc)
• Proficiency in Python and one or more programming languages such as Java, Javascript, or GoLang is a plus
• Strong understanding of machine learning & deep learning algorithms
• Experience with training, fine-tuning, and deploying LLMs (e.g., GPT, LLAMA, mistral)
• Expertise in using AI development frameworks such as TensorFlow, PyTorch, LangChain, Hugging Face Transformers
• Understanding of software development principles and practices
• Strong problem-solving abilities and analytical thinking
• Ability to work collaboratively in a team environment and effectively communicate technical concepts to non-technical stakeholders

• Supportive teammates
• Health insurance benefits
• Self development activities that support careers
• Hybrid working arrangement

• Melakukan kegiatan pemeliharaan EDC untuk memastikan EDC dapat digunakan dengan baik.
• Melakukan pengisian form maintenance secara lengkap, menyusun bukti tes transaksi, untuk diberikan kepada Admin Support. 
• Melakukan training kepada merchant mengenai produk serta penggunaan EDC agar merchant dapat menggunakan EDC dengan benar.

The Technical Solutions Manager will play a critical role in bridging the gap between our clients and our technical team. This role involves understanding client needs, designing tailored solutions, managing implementation projects, and ensuring the successful adoption of our technology.

• Client engagement: Act as the primary technical point of contact for clients, understand client requirements and challenges, and provide expert advice on how Kata.ai solutions can address their needs. 
• Solution design: Collaborate with clients to design customized solutions using Kata.ai’s AICX Platform and develop detailed technical specifications and architecture for proposed solutions. Oversee the development process, providing technical guidance and ensuring adherence to architectural standards and best practices.
• Project management: Lead the implementation of AI solutions, ensuring projects are delivered on time and within scope and coordinate with internal teams (engineering, product, and commercial) to ensure seamless project execution.
• Technical support: Provide ongoing technical support and troubleshooting for clients post-implementation and conduct training sessions and workshops to educate clients on the use of Kata.ai’s products. 
• Continuous improvement: Gather feedback from clients to identify areas for improvement in our products and services and stay updated on the latest industry trends and advancements in AI and machine learning.
• Solution Architect: Develop high-level and detailed architecture designs that meet business requirements and are scalable, secure, and cost-effective.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do but not limited to:

• Work in collaborative, value-driven teams and customer-first mindset to build innovative platforms. 

• Use and improve continuous delivery practices to deliver high-quality software that scalable, reusable, reliable, robust and secure 

• Efficiently utilize and improve DevSecOps tools and practices to build and deploy software 

• Analyze and organize raw data. 

• Build data systems and pipelines. 

• Evaluate business needs and objectives 

• Combine raw information from different sources and data types. 

• Explore ways to enhance data quality and reliability. 

• Develop analytical tools and programs. 

• Collaborate with data scientists and architects on several projects. 

• Bachelor’s degree in Computer Science, IT, or related major. 

• Min 2 years of experience as data engineer with strong capabilities in development languages like phyton, SQL or others. 

• Well experienced in build and manage ETL process for data transformation, quality and reliability. 

• Well experience in building data platform based on server cluster such as Hadoop, Spark and Kafka and using any of the major CSPs (AWS, GCP or Azure). 

• Ability to deliver high-quality, well-tested, reusable, secure code and follow INDICO CI/CD pipeline. 

• Strong in technical expertise with various data sources & types. 

• Having Data engineering or Cloud certification is a plus. 

Key Responsibilities:

• Oversee management of private cloud and open-source technology services
• Ensure projects are delivered on time and within budget
• Manage client relationships and ensure customer satisfaction
• Lead and manage a team of cloud engineers and support staff
• Develop and manage project plans.

Ruang Lingkup Pekerjaan:

• Bekerja onsite dengan penjadwalan shift (L0/L1)
• Bertugas sebagai application support helpdesk dan operator aplikasi (L0)
• Melakukan koordinasi dengan IT engineer lainnya (L0/L1)
• Melakukan monitoring sistem dan troubleshoot (L1)

Your Career

As a Palo Alto Networks Cortex Systems Engineer, a Next-Gen AI-powered security operations platform, you will be the expert for the broader Cortex portfolio within our offerings. 

Your portfolio includes Cortex XSIAM (Extended Security Intelligence and Automation Management), Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), and Cortex Xpanse (Attack Surface Management).

The Cortex Systems Engineer is the interface between business and technology. Working closely both internally - with product and engineering to share feedback from the field, and externally - with our prospects and customers to understand their business needs and to design technical solutions that take the best advantage of the Cortex platform. With your colleagues, you will displace competing technologies and build market share - most importantly, help your client sleep at night as our product integrates to build secure digital transactions.

Your Impact

• Drive complex deals in the pre-sale stage, alongside sales engineers and sales reps
• Present to customers as our expert at all levels in the customer hierarchy from technician to manager
• Support the technical field sales engineer on POCs (proof of concept) – assist with the pre-sales process by answering technical questions, conducting POC evaluations, and working with engineering to bridge any gaps
• Work closely with product and engineering to debug and correct challenges encountered during POCs
• Training of the field sales engineers to present new features, product roadmap, new improvements, and sprint summary
• Create new demo scenarios and use cases
• Discuss complex platform architectures to prospects
• Respond effectively to RFIs/RFPs while serving as the main technical point of contact