Total 138 job vacancies in IDN - Cabang Surabaya

Primary Responsibilities:

• Establish and maintain seamless co-ordination & co-operation with all departments  to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.

• Ensure that the team is trained for all safety provisions.
• Ensure optimal, cost effective use of the resources and educate the team on the same.
• Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
• Check and ensure the working condition of fire detectors, fire fighting systems, transformers, electrical systems, etc.
• Coordinate with other departments for regular servicing and testing of equipment.
• Check and ensure that proper safety measures have been adhered to and also ensure maintenance of all fire fighting equipment.
• Ensure that all the first aid kits are available for use in their proper places.
• To supervise the operations of Air-conditioning plant, boilers, pumps etc.
• Ensure that desired level of water is maintained in water storage tanks.
• Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast of technological advances in surveillance & safety equipment.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint-venture between LVMH Fragrances and Cosmetics and Luxasia for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics , MAKE UP FOR EVER, Fresh and Parfums Christian Dior - Vietnam, Indonesia, Philippines.

BRAND: Parfums Christian Dior (www.dior.com)

MISSION AND PURPOSE:

Beauty Consultant merupakan Ambasador Dior dan mempromosikan Brand dan Nilai Dior dengan penuh semangat. Sebagai anggota tim Dior, dia menunjukkan sikap Dior setiap saat. Dia akan memberikan pengalaman yang tidak terlupakan untuk klien dengan standar pelayanan yang tinggi dan juga mencapai target penjualan yang ditentukan sambil mempromosikan citra brand.

MAIN RESPONSIBILITIES:

MEMPROMOSIKAN DIOR

• Melakukan aktivitas penjualan di toko dan/atau jarak jauh, bertindak sebagai personal shopper
• Menjual produk Dior dengan memenuhi kebutuhan klien dan memberikan pengalaman yang tidak terlupakan kepada klien dengan memberikan standar layanan yang tinggi dalam aktivitas penjualan dengan mengikuti metode brand D.I.O.R.
• Memulai kontak dengan pelanggan dan sambut mereka baik di konter maupun saat masuk ke butik
• Mengidentifikasi dan memahami kebutuhan pelanggan
• Menawarkan dan menunjukkan produk yang disesuaikan dengan kebutuhan pelanggan. Memberikan layanan yang tepat dan melakukannya dengan baik. Mengusulkan produk pelengkap dalam kategori yang sama dan juga lintas kategori. Menawarkan pendekatan kecantikan secara menyeluruh.
• Berkomunikasi dengan penuh semangat dan mengedukasi klien tentang brand dan produk
• Mencapai target penjualan ritel (di toko dan jarak jauh) dan berkontribusi untuk mencapai KPI setiap bulan
• Menguasai pengetahuan mengenai Brand, Kategori dan Kompetisi

CLIENT EXPERIENCE AND MANAGEMENT

• Mengembangkan hubungan yang tahan lama dengan klien yang ada di toko dan dari jarak jauh
• Melibatkan klien baru ke brand, melalui interaksi manusia yang tulus
• Mendaftarkan data klien dalam sistem khusus dan pastikan data-data yang dapat dijangkau. Lakukan semua aktivitas CRM dan klien
• Memanfaatkan konten dan peralatan Dior (Dior Connect & Ipos) untuk mendorong traffic, menumbuhkan loyalitas klien, dan mengambil tindakan

COUNTER OPERATIONS

• Mengetahui dan menerapkan pedoman merchandising
• Memantau tingkat stok secara teratur untuk memastikan tingkat stok yang sesuai. Melaporkan stok tidak mencukupi.
• Memantau inventaris rak dan menampilkan produk baru bila diperlukan
• Mengoperasikan mesin kasir dan menutup pendapatan harian (hanya jika diperlukan)
• Melaksanakan semua tugas operasional dan administrasi yang ditugaskan
• Menjaga hubungan baik dengan retailer
• Mengikuti aturan perusahaan & konter (kehadiran, ketepatan waktu) dan pedoman grooming Dior

PENGALAMAN KERJA

• Lebih diutamakan memiliki pengalaman ritel profesional sebelumnya dalam industri retail dan/atau jasa, idealnya di brand luxury selama 3 tahun
• Rekam jejak (track-record) yang terbukti dalam memberikan hasil ritel yang unggul & bekerja dalam lingkungan ritel luxury

PENDIDIKAN DAN KETERAMPILAN

• Lebih diutamakan lulusan SMA atau sederajat dengan spesialisasi sekolah kecantikan
• Memiliki pengalaman dalam menjual/memiliki keterampilan menjual, lebih diutamakan di lingkungan luxury

• Keterampilan menulis dan komunikasi yang baik, fasih dalam bahasa Indonesia dan, mampu berbahasa Inggris untuk di daerah destinasi turis dan wilayah pusat

SIKAP

Calon pekerja yang akan berhasil merupakan pekerja yang:

• Mudah bergaul, ramah, pola pikir positif, dan sikap ekstrover
• Teliti terhadap detail
• Rendah hati, sopan dan mudah bergaul
• Dapat dipercaya, bertindak dengan jujur
• Percaya diri
• Gigih dalam menghadapi tantangan
• Empati
• Memiliki ketertarikan terhadap kecantikan, mode, dan/atau luxury

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Basic salary, transport, commission and overtime

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Perempuan
• Lulusan SMA/K/sederajat (D3 dan S1 diperbolehkan untuk melamar)
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Memiliki jiwa melayani
• Mampu berkomunikasi dengan baik
• Berpenampilan rapi dan bersih

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus

Responsibilities:

• Assist supervisor to run the station efficiently.
• Obtain requisitioned goods from the storeroom.
• Stock food items neatly in shelves and fridges.
• Keep the section that he is assigned to in good working order.
• Assist in cleaning utensils and equipment.
• Work according to standard recipes.

Melayani tamu yang makan

Customer relations

• Ensures that team organization remains flexible and ready to meet customer needs.
• Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.

Professional Techniques / Production

• The Sales Administrator performs its duties within the framework defined by the chain and hotel norms and international regulations specified by the Assistant Director of Sales.
• Assist the Sales Executive and Manager in organizing the filing system of the Division / Department / Section.
• Ensure that stationery item stock is accounted for and well maintained.
• Organize the recording system for all incoming and outgoing correspondence and incoming telephone calls.
• Handle all typing work required. Take minutes of meetings.
• Assist in the dispatch and collection of correspondence in the hotel.
• Ensure the cleanliness of the office.
• Handle all incoming telephone calls and take messages.
• Assist in the packing of materials when required. e.g. hotel brochures, sales kits, giveaways etc.
• Is familiar with the operation and application of the hotel's computer, typewriter, personal computer (operating the required programs), and all necessary computer software programs.
• Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.
• Keeps well-informed about the product

Team management and cross-departmental responsibilities

• Works in collaboration with the other departments

• Oversee the night operations of the hotel, ensuring a smooth and efficient service for all guests.
• Manage and support the night staff, including front desk and security.
• Handle guest inquiries, complaints, and emergencies, ensuring timely resolution and maintaining a high standard of customer service.
• Conduct nightly audits, including cash handling, end-of-day reports, and preparation for the next day’s operations.
• Take phone booking for reservations and monitor the overnight reservations email account.
• Ensure the safety and security of the hotel and its guests by monitoring security systems and conducting regular patrols.
• Liaise with other departments to ensure seamless operations and communication.
• Uphold the hotel’s standards and policies, ensuring compliance with health and safety regulations

• Identifies new reservations sales business to achieve personal and property revenue goals.
• Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the property based on market conditions and property needs.
• Monitors same day selling procedures to maximize room revenue and control property occupancy.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
• Responds to incoming reservations sales opportunities for the property
• Uses sales resources and administrative/support staff effectively.
• Assists in monitoring group reservation forecast data.
• Coordinates with sales to process rooming lists and reservation cards.
• Assists with monitoring accuracy of reservation sales orders within tracking systems.
• Tracks no-show reservations and processes charges as needed.
• Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
• Supports customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

• Assist with the setup and breakdown of banquet events, including arranging tables, chairs, linens, and other required items.
• Serve food and beverages during events, ensuring prompt and courteous service.
• Monitor guest needs during events and respond to requests in a timely manner.
• Maintain cleanliness and organization of banquet areas throughout the event.
• Assist with event preparations such as checking equipment and supplies, ensuring everything is in order before the event starts.
• Collaborate with other departments to ensure smooth event operations and guest satisfaction.
• Follow all safety and hygiene standards as required by the hotel.

Arranging School daily operation services:

• Room/facilities arrangement for schedule, availability in coordination with Academic 
• Managing facility/venue renting procedure with third partied (controlling the schedule and venue availability to maximize revenue)
• Managing outside vendor such canteen and FB vendor on daily basis and on certain event
• School Shuttle Bus arrangement for daily schedule and other needs for school and office
• Operational car & taxi arrangement for schedule based on needs and priority.
• Providing and arranging school and office daily needs ATK, Water, etc.
•  Supporting Academic team for providing material needs in every terms.
• Providing and arranging students’ needs daily books, uniform in SASHOP and meals (catering) in coordination with catering vendor.
• Travel Arrangement: arranging airplane & hotel for any business trip requested by academic or under GA Budget.
• Create transaction in Oracle system: Purchase Request, Reimbursement & Cash Advance Request, and Travel Allowance including the realization.
• Other administrative needs and other non-daily services for school & office

Building Facility and Maintenance:

• Maintaining building facilities to provide comfort and appropriateness in coordination with Engineering and vendor.
• Managing cleaner outsource in providing services and making sure the cleanliness of building and facility in standard.
• Managing security cleaner outsource in providing services and making sure the security and safety in standard and making sure all asset safe.
• Managing other outside vendor (pest control, pool, and elevator) to provide service and make sure all the facility maintains and working in accordance with school standards and safety.
• Plan and monitor maintenance schedule is in place in coordination with engineering.
• Doing daily walkaround in all property area to make sure all-in place in accordance with “PATROL” system application and standard and follow up any issue and making sure it will be fixed.
• Resolving complaints, problems, and requests related with building and facilities.

Budget & Inventory Management

• Take good care of stocks, inventory, and other equipment. Maintain inventory and supplies for daily operation.
• Doing Stock Opname process on monthly basis in coordination with finance and make sure stock vs inventory system are balance.
• Controlling budget vs actual on daily operation when creating PR on the system
• Assisting Academic to create PR, RM and CA on the system. 

• Assists all area in daily night shift operation within 3 (three) hotels. 
• Responsible for assisting in a "hands-on" capacity should the need arise in any outlet or area in the Hotel.
• Checks and ensures that all operation standards are in place.
• To solve any operation issued during night shift.

Responsibilities :

• Lead the MD and SPM team in the assigned branch area Central Java and manage the coordination of work in the retail sector in order to create harmony in terms of sales (Sell out) so as to achieve goals in accordance with predetermined company standards.
• Conduct regular routine training for MD and SPM to conduct training in their respective areas (coordinate with HO trainers).
• Collaborate with branch sales teams to improve and develop sales activities in stores as part of the retail strategy.
• Manage the overall process (recruitment request) of Merchandisers and Promoters in their respective areas.
• Build and maintain good business relationship with store owners in each area.
• Produce necessary weekly/monthly reports related to Retail in each area.

• Plan, set, and deliver standards for learning.
• Prepare and support critical thinking for students in the classroom.
• Establish classroom management utilizing positive coaching.
• Observe and evaluate student's performance and development.
• Understanding of academic, social, and behavioral needs and characteristics of high-level students.
• Establish links with the parent community to ensure that parents are kept well informed about student progress.

• Melakukan instalasi GPS hardware ke customer
• Melakukan maintainance apabila ada kendala GPS milik customer
• Melakukan QC Test untuk GPS hardware dan software sebelum pemasangan
• Melakukan instalasi temperature sensor, fuel sensor, dan door sensor sesuai kebutuhan customer
• Melakukan training website Mceasy ke customer setelah pemasangan
• Bekerjasama dengan tim untuk menangani kendala saat pemasangan di lapangan
• Melakukan rekap instalasi harian dan mingguan untuk report ke atasan

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Laki-laki
• Lulusan SMA/K/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Service oriented
• Bersedia penempatan di area Jawa Timur

• Gaji Pokok
• Tunjangan
• Insentif

• Mengelola dan memonitoring kinerja Collection dan Recovery untuk memastikan pencapaian target yang telah ditentukan.
• Memberikan laporan, informasi dan feedback terhadap atasan terhadap pencapaian target Deliquency, Moving AR secara harian, mingguan dan bulanan.
• Membantu kolektor dalam melakukan upaya penagihan terhadap customer yang bersifat kasus.
• Mensupervisi tim serta memberikan coaching bagi Field Collector.
• Memberikan penanganan terhadap Field Collector yang performanya menurun.
• Monitoring hasil kunjungan dan jumlah kunjungan Field Collector
• Melaporkan dan mendiskusikan pencapaian target, masalah dan kesulitan yang dialami kepada atasan.
• Membagi wilayah penanganan untuk masing-masing collector.
• Mengelola dan monitoring pembayaran konsumen.
• Memberikan analisa penanganan konsumen dan melaporkannya ke atasan.
• Melakukan review dan memberikan persetujuan terhadap rencana kunjungan.
• Melaporkan dan mendiskusikan pencapaian target cabang, masalah dan kesulitan yang dialami kepada atasan.

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

What you will be doing:

• Assist guests regarding menu items in an informative and helpful way
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• Follow all safety and sanitation policies when handling food and beverage

• Familiar with delivering 3 (three) core subjects namely English, Mathematics, and Science
• Provide creative materials and resources for children to explore in learning activities and imaginative play 
• Organize and lead activities designed to promote physical, emotional and social development of children 
• Plan, prepare and develop schemes of work and lesson plans 
• Evaluate children behavior and performance in classroom 
• Develop and maintain a constructive and ongoing rapport with children and parents

• Search and generate leads through multiple channels to build a strong pipeline. 
• Develop and implement sales strategies by offer McEasy Product to achieve sales targets and expand the customer base from various channels, whether by telephone, events, or providing offers to partners and resellers. 
• Conduct presentations and demos to PIC/decision makers from potential customers regarding the features and advantages of McEasy products. 
• Collaborate with internal teams to ensure smooth implementation and customer satisfaction.
• Update activities and dealing processes with customers/potential customers via CRM software. 

• knowledgeable and familiar with Dapodik System
• Familiar with School Accreditation process
• Have experience in dealing with government officer in relation with Dapodik and School Accreditation process.
• Produce and submit regular and other periodic report (monthly / semi-annual / annually) regarding all activities or issues within his/her area of responsibility.
• Develop, maintain and improve the relationship with relevant parties such as school staff and teachers, students, and parents and other stakeholder, to support the achievement of the position’s targets.
• Provide administrative support in preparing and administering exam paper.
• Undertake the routine of telephone duties, take messages, and arrange internal & external appointment/meeting.
• Be responsible for the school data base.
• Recommend improvement as based on the facts faced in the school daily operations to the school principal.
• Performs other work-related duties and ad hoc project as assigned by Supervisor.

• Supervise the function of all kitchen employees, facilities and costs, hence contributes to maximizing the overall Food & Beverage department profit.
• Responsible for the production, preparation and presentation of all food items, to ensure highest quality at all times.
• Execute inspections of physical aspect the food preparation areas.

* Responsible for the overall operation and co-ordination of various Food & Beverage departments such as coffee shop, Room service, all the kitchens, stewarding etc.

* Exercises administration and supervises through Kitchen Leader and Restaurant Leader.

* Confers with management on reports, forecasts, budget policy and future planning.

• To be available at all times to deliver service beyond expectation.
• Maintain the positive appearance, proper grooming and keeps tidy.
• Responsible for smooth check-in, check-out, posting all transactions and reporting.

• To ensure the cleanliness of public areas are maintained and ensuring maximum guest satisfaction and adhering to the standard required by our hotel
• To supervise Housekeeping Attendants and inspect guest rooms and surrounding service areas. Paying attention to details by keeping the standard of room cleanliness and product maintenance adhering to standard required by our hotel.
• To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.

• Organize and maintain personnel records
• Update internal databases (e.g. record sick or maternity leave)
• Prepare HR documents, like employment contracts and new hire guides
• Liaise with external partners, like insurance vendors, and ensure legal compliance
• Create regular reports and presentations on HR metrics (e.g. turnover rates)
• Answer employees queries about HR-related issues
• Assist T&C Manager by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)
• Arrange travel accommodations and process expense forms
• Participate in HR projects (e.g. help organize employee gathering, activities)