1. Penganggaran & Perencanaan

• Membantu Executive Housekeeper dalam menyusun anggaran Housekeeping tahunan dan menyampaikannya untuk disetujui oleh Manajer Hotel.
• Membantu dalam menyusun rekomendasi tahunan untuk kebutuhan FF&E (Furniture, Fixtures, and Equipment) dan menyampaikannya kepada Manajer Hotel untuk persetujuan.
• Membantu dalam mempersiapkan dan memperbarui manual operasional departemen.
• Merencanakan, mengorganisir, dan mengawasi kebersihan, standar layanan, serta pemeliharaan di seluruh hotel, termasuk kamar tamu, area publik, area belakang rumah, linen, dan seragam.
• Memastikan bahwa anggaran operasional departemen dipatuhi secara ketat dan semua biaya dikendalikan dengan baik.

2. Operasional & Administrasi

• Memastikan semua karyawan melapor tepat waktu dan mengenakan seragam serta name badge yang benar setiap saat.
• Mengkoordinasikan dan memantau semua aktivitas Housekeeping untuk memastikan departemen berfungsi dengan lancar dan efisien.
• Mewakili Departemen Housekeeping dalam semua rapat Kepala Departemen.
• Bertanggung jawab atas pengendalian kunci departemen secara menyeluruh sesuai dengan kebijakan hotel.
• Mengimplementasikan dan mengelola semua aspek layanan pelayan dan pembersih kamar, linen, manajemen seragam, laundry, serta kamar tamu dan area publik, taman dan lansekap.
• Meninjau dan mengevaluasi semua peralatan dan perlengkapan Housekeeping secara berkala serta memberikan rekomendasi pembelian.
• Memeriksa kuota kamar setiap hari serta kamar VIP.
• Menyusun laporan yang sesuai untuk departemen terkait.
• Memastikan produktivitas dan efisiensi karyawan maksimum melalui pemantauan dan supervisi yang cermat.
• Memastikan bahwa semua karyawan memberikan layanan yang sopan dan profesional setiap saat.
• Mengawasi karyawan di dalam departemen, memastikan bahwa standar dan metode layanan yang benar dipertahankan.

3. Sumber Daya Manusia

• Membantu dalam pemilihan dan perekrutan staf Housekeeping sesuai dengan standar yang ditetapkan oleh hotel.
• Melakukan evaluasi staf secara berkala dan memberikan bimbingan untuk pengembangan profesional mereka serta persiapan untuk peluang kenaikan jabatan.
• Menetapkan dan mengimplementasikan program pelatihan untuk semua staf Housekeeping.
• Membangun tim karyawan yang efisien dengan mengambil minat aktif pada kesejahteraan, keselamatan, dan perkembangan mereka.
• Memastikan bahwa semua karyawan memahami dan mematuhi Aturan dan Regulasi Karyawan Hotel.
• Memastikan bahwa semua staf diperlakukan secara setara dan adil.

4. Komunikasi

• Bekerja sama dan berkomunikasi secara dekat dengan semua departemen untuk menjaga operasi harian yang profesional.
• Menghadiri atau memimpin briefing harian, rapat, rapat departemen, atau rapat lain yang mungkin diperlukan.
• Menjaga kontak dengan asosiasi perdagangan, organisasi profesional, dan kelompok Housekeeping lainnya.
• Mempertahankan kebijakan komunikasi “pintu terbuka” untuk semua staf Housekeeping.

5. Tanggung Jawab Lain

• Memastikan bahwa semua karyawan sepenuhnya memahami dan mematuhi kebijakan hotel terkait kebakaran, kebersihan, kesehatan, dan keselamatan.
• Menangani tugas dan tanggung jawab lain yang mungkin ditugaskan dari waktu ke waktu secara efisien dan efektif.

OVERVIEW OF DUTIES

To handle all administration and ensure the smooth running of the department under the supervision of the Director of Sales.

MAIN RESPONSIBILITIES

Customer relations

• Ensures that team organization remains flexible and ready to meet customer needs.
• Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.

Professional Techniques / Production

• The Sales Administration performs its duties within the framework defined by the chain and hotel norms and international regulations specified by the Director of Sales.
• Assist the Sales Executive and Manager in organizing the filing system of the Division / Department / Section.
• Ensure that stationery item stock is accounted for and well maintained.
• Organize the recording system for all incoming and outgoing correspondence and incoming telephone calls.
• Handle all typing work required. Take minutes of meetings.
• Assist in the dispatch and collection of correspondence in the hotel.
• Ensure the cleanliness of the office.
• Handle all incoming telephone calls and take messages.
• Prepare and send out facsimile messages.
• Assist in the packing of materials when required. e.g. hotel brochures, sales kits, giveaways etc.
• Is familiar with the operation and application of the hotel's computer, typewriter, personal computer (operating the required programs), facsimile and office telephone switchboard system, and all necessary computer software programs.
• Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.
• Keeps well-informed about the product (lodging, catering, and other facilities)

Team management and cross-departmental responsibilities

• Works in collaboration with the other departments

•       Responsible for day-to-day operations, such as : running restaurant services, supervised outlet team, and doing administration things (DSR, Inventory report, attendance report etc)

•       Oversee the execution of the work schedule and procedure as set by the Restaurant Manager

•       Completing overtime sheets for the department

•       Assist in training

•       Performing and managing other duties as assigned 

Deskripsi Pekerjaan :

·        Melakukan Penerimaan dan Pengeluaran Barang

·        Memastikan Semua Barang ditempel label sebelum di bawa ke Area

·        Inventarisasi dan Audit Stock Barang

·        Membuat Laporan dan Dokumentasi

·        Koordinasi dengan antar bagian dan menjaga komunikasi yang baik

1. Bertanggung jawab untuk menangani kebutuhan dan kebutuhan pelanggan sehari-hari                         

2. Bertanggung jawab untuk menindaklanjuti pengiriman PMC dan status mutu                                  

3. Bertanggung jawab untuk memproses pesanan by sistem pelanggan                                            

4. Bertanggung jawab untuk menempatkan pesanan internal kepada PMC                                          

5. Bertanggung jawab untuk menjaga hubungan dengan pelanggan

1 Melaksanakan penerjemah untuk mempermudah komunikasi                                  

2 Melaksanakan kegiatan administrasi (Translate dokumen seluruh departmen Produksi)

3 Memproses dokumen masuk dan keluar

4 Rekap data KPI     

Memastikan pengiriman sesuai jadwal dan memberikan respon cepat 

Memastikan proses pengiriman lengkap dengan

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The Role

As part of our pioneer team, you will play an important role in interacting with guests directly to provide services and process information in response to inquiries, concerns, and requests about products and services in our store. Through our customer interactions, we aim to empower women to gain confidence through styling and clothing. Reporting into the Retail Team Lead, you will be integral to the success of Love, Bonito especially as we go into hyper growth over the next few years!

Main Responsibilities

• Create excitement in our product launches, workshops, and events for our guests.
• Assist in providing the best customer experience, including speaking to guests and offering advice on color, fit, and silhouette to best suit their needs.
• Provide a seamless shopping experience and ensure that all merchandise are available in all colors, sizes, and quantities on the floor.

• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms.

• Receiving and processing new stock, replenishments, returns, damages, and transfers, as well as support all stocktake exercises.
• Cashiering duties using the POS system to process payments.
• Work with the other pixie(s) to drive store sales performance under the direction of Lead Pixie.
• Working together with the Lead Pixie in ensuring daily sales target and store matrix are achieved (traffic, conversion, AOQ, AOV, ASP, etc).
• Deal with all issues that arise from our customers (complaints, grievances etc) in the best manner.

Requirements & Experiences :

• Female, Single, age 20 - 25 years old.
• 1 year experience in working as a retail store’s SPG/SA
• Good looking and fashionable
• Able to represent Love, Bonito’s unique proposition.
• Willing to be placed in any Love, Bonito’s chosen work location.
• Able to operate Ms. Word, Excel, Google Drive, and POS payment system.
• Able to get things done effectively and professionally.
• Trustworthy and take a great responsibility in fulfilling all the tasks given.
• Open to working various shifts and able to work 6 days a week (including weekends and public holidays). Weekends are where all the magic happens!
  

What you should be :

• A positive, charismatic, and fun personality.
• A genuine passion and interest in the fashion industry.
• A proactive and hands-on approach. Get it done right and fast!
• An ability to think and work systematically and under pressure.
• Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient!
• An ability to multitask and manage the store, including its inventory management.
• A customer-centric and people-oriented that is able to serve our customers professionally.
• An attitude to go above and beyond in meeting the targets.

Bertanggung jawab untuk membuat, memeriksa, dan menerbitkan faktur pajak keluaran, pajak masukan dan pajak retur serta kelola administrasi yg berkenaan dengan pajak

Responsibilities include :

• Assist in overseeing & is accountability for the operations of the entire property.
• Supervise and coordinate the teams of housekeeping, maintenance & assist in supervising & coordinating front desk on a day to day basis.
• Works with Experince & Community team to set up functions/events & assist in ensuring a strong community is present.
• Assist in working with Accounting ensures all expenses & revenue is properly documented. 
• Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
• Handles guest complaints and ensuring best guest experience.
• Ensures property & assets are kept up to standard & are maintended.
• Develop, implement and review operational standards, policies and procedures.
• Ensure full compliance to SOPs, policies, procedures and service standards.
• Assist HR with recruiting, hiring and payroll when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Assists the GM with budgeting, reporting, planning, and auditing.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• High attention to detail and accuracy.
• Solution-oriented, highly resourceful, with exceptional follow-through.
• Able to deal effectively with conflict and manage difficult employee relations situations.
• To fill in for basic duties of Operations Manager on their leave.

Bertanggungjawab dalam penanganan adminstrasi dan dokumen di Department production yang menunjang dan mendukung berjalannya proses produksi

Procurement Management:

• Source and procure commodities in line with company policies and procedures.
• Negotiate contracts and terms with suppliers to secure favorable pricing and delivery schedules.
• Ensure timely and accurate processing of purchase orders and requisitions.

Supplier Relationship Management:

• Develop and maintain strong relationships with suppliers to ensure quality and reliability.
• Monitor supplier performance and address any issues or discrepancies.
• Conduct regular supplier audits and assessments.

Inventory Control:

• Monitor inventory levels and ensure optimal stock levels to meet production and operational needs.
• Coordinate with warehouse and logistics teams to manage the storage and distribution of commodities.
• Implement inventory management best practices to minimize waste and reduce costs.

Market Analysis:

• Conduct market research to identify trends, opportunities, and risks in the commodity markets.
• Stay updated on industry developments and regulatory changes that may impact commodity prices and availability.
• Provide market intelligence and insights to support strategic decision-making.

Cost Optimization:

• Identify and implement cost-saving initiatives in the procurement process.
• Analyze and report on cost variances and develop strategies to mitigate them.
• Collaborate with finance and accounting teams to ensure accurate budgeting and forecasting.

Compliance and Documentation:

• Ensure compliance with company policies, industry standards, and regulatory requirements.
• Maintain accurate and up-to-date records of all procurement activities and transactions.
• Prepare and present regular reports on procurement and inventory metrics.

Cross-functional Collaboration:

• Work closely with production, operations, and sales teams to align procurement activities with business needs.
• Facilitate effective communication and coordination between departments.
• Participate in cross-functional projects and initiatives as needed.

About Us

Love, Bonito is the leading vertically integrated, omni-channel womenswear brand in Southeast Asia today. Officially founded in 2010, we have grown to over 300 people strong and are proudly headquartered in Singapore with an omni-channel presence in Indonesia, Malaysia, and a retail franchise in Cambodia. In addition, we ship internationally to 19 countries including Australia, Brunei, Cambodia, Canada, China, Hong Kong SAR China, Indonesia, Japan, Macao SAR China, Malaysia, Myanmar, New Zealand, Philippines, Saudi Arabia, Singapore, South Korea, Taiwan (Republic of China), United Arab Emirates, United States of America, and Vietnam.

We recently clinched US$50million for our Series C funding and have plans to venture deeper into and beyond fashion, to be a true life partner for the everyday Asian woman.

The Team

The Love, Bonito team is made up of a passionate, dynamic, innovative, and fun-loving pool of individuals! From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talent with one unified focus - our customer, the everyday Asian woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet thoughtful approach in creating the right experiences, products, and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless, and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

Main Responsibilities for Retail Ambassador

• Assist in providing the best customer experience, including speaking to guests and offering advice on color, fit, and silhouette to best suit their needs.
• Provide a seamless shopping experience and ensure that all merchandise are available in all colors, sizes, and quantities on the floor.

• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms.

• Receiving and processing new stock, replenishments, returns, damages, and transfers, as well as support all stocktake exercises.
• Cashiering duties using the POS system to process payments.

Requirements & Qualifications :

• Female, minimum 18 years old (students are welcome!)
• Good working knowledge of Ms. Word, Excel, Google Drive, and POS payment system.
• Ability to communicate in English is preferred (expected to have foreign tourists in our store!).
• Able to represent Love, Bonito’s unique proposition.
• Able to get things done effectively and professionally.
• Trustworthy and take a great responsibility in fulfilling all the tasks given.
• Able to work both independently and collaboratively with various teams.
• Able for work duration of 6 months, with minimum 30 & maximum 40 hours per week.
• Have to work at least 1 day on weekend.

What You Should Be :

• A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!
• A customer-centric mindset - always thinking of the customer first!
• Fun, positive, charismatic and a good team player
• Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion.
• A self-starter, proactive, initiative, creative, and hands-on approach. Get it done right, and fast!
• Ability to multitask and work under pressure!
• Excellent time-management and analytical skills
• Sensitive to and have the ability to recognize the customers’ needs and wants

• Salary up to IDR 800k/week
• Get special discount for all LB products!
• Gain real life working experience in retail industry

1. Jurnal
2. Neraca Laba dan Rugi
3. Rekonsiliasi

1. Melakukan semua kegiatan administrasi yang ada di produksi
2. bertanggung jawab dalam pendistribusian laporan
3. bertanggung jawab dalam perarsipan file produksi
4. melaksanakan dan menjalankan intruksi yang diberikan oleh atasan
5. menjaga dan memelihara kebersihan area produksi

• Melakukan kegiataan administrasi di kantor

• Memvalidasi dokumen Account Payable (AP)
• Mengelola cash site
• Mengelola Uang Muka (UM) karyawan site
• Membantu merencanakan pengiriman unit/barang
• Berkoordinasi dengan vendor terkait AP

• Melakukan input data maintenance service trailer SST 74
• Melakukan input data absensi man power service trailer
• MelaIukan input data replacement komponen service trailer
• Mempersiapkan dokumen lembar pengecekan

• Melakukan proses administrasi di bagian service
• Melakukan proses billing dan monitoring dokumen

Job Description

Job Description:

- Efficiently manage the reception, verification, recording, filing, and organization of legal documents within the Legal Depository.

- Meticulously proofread translations of legal documents to ensure accuracy and adherence to standards.

- Coordinate the preparation and circulation of legal documents for signature by authorized parties within the IAA.

- Vigilantly monitor the validity of the company's permits and licenses.

- Scrutinize and verify invoices received from IAA's vendors to maintain financial accuracy.

- Ensure the availability of stock and facilitate the requisition of stationery for the IAA Legal department.

- Undertake various administrative tasks as directed by the Head of Legal to support the department's operational efficiency.

Requirements:

- Possess a Bachelor's Degree from a reputable university, with a preference for a major in Law.

- Demonstrate a minimum of 2 years of administrative experience.

- Exhibit fluent written and spoken English communication skills.

- Adaptability to a dynamic and fast-paced work environment.

- Proficient in MS Office applications (Word, PowerPoint, Excel).

- Ability to work both independently and collaboratively within a team.

- Strong attention to detail and organizational skills.

- Capable of performing effectively under pressure.

This refined job description maintains the essence of the original draft while enhancing the clarity and professionalism of the language.