Attend request from residents, handle complaints and physical maintenance in Apartment units such as repair work and move in preparation and set up, also support other sections according to grouping standards.

We are seeking a proactive and experienced Sales and Marketing Indonesian Product Manager to lead our sales and marketing efforts for our Hajj and Umrah Ready-to-Eat (RTE) meals. This role requires a strategic marketer with a deep understanding of the Indonesian market and the specific needs of pilgrims. The ideal candidate will excel in direct sales, digital marketing, social media, e-commerce, SEO, and advertising to drive growth and brand recognition.

Placement : Makkah, Saudi Arabia

• Provides functional assistance and direction to the F&B Service operation as assigned.
• Directs and controls all subordinate to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Liaises with stewarding, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
• Develops training plans and conducts on-the-job training sessions for Food & Beverage Service associates.
• Monitoring and controlling the property’s OE inventory.
• Perform any other duties as required and directed by the Residence Manager or Management

1. Complete the handling of cases that occur based on claims from external parties or internal conflicts.

2. Resolving cases at the police, prosecutor's office and court levels, both criminal and civil cases.

3. Present as a representative of the company in invitations or summons for both litigation and non-litigation related to the handling of cases that occur

4. Carry out asset monitoring activities and coordinate and provide support with relevant departments to anticipate potential or handle legal problems that occur within the company.

5. Analyze and provide legal opinions on cases/problems that occur in the Company

6. Carrying out administrative duties in the Litigation Department.

• Leading engineering department staffs and directs them to achieve department & company objective
• Managing accounting/budgeting and providing various reports as necessary
• Manages technicians in term of: determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions
• Becoming the person in charge for audit for safety
• Coordinate or acts as a liaison between vendors/contractors or work unit and local statutory governmental organization
• Interprets and implements policies and procedures; evaluates staff and makes hiring and termination recommendations
• Assumes other duties or responsibilities as assigned by the Residence Manager

• Creating revenue & distribution strategy by region and responsible for department metric indicators​
• Managing the Corporate Cluster & Revenue coordinators​
• Responsible for hotel management revenue in Jakarta area​
• Selecting potential accounts (online & offline) to be maintained & developed alongside Sales team​
• Assessing cost, market & competition research, supply & demand to identify selling prices in Jakarta region​
• Directing and giving advice to the team’s coordinator related to compset regarding necessary action that hotel might need, ​
• Ensuring and validating the data on IVI compared to the data in PMS

• Provide technical advice on architecture & interior design for new and potential projects.​
• Provide product & technical guidelines, specifications, and requirements to property owners and consultants.​
• - Plan, organize and direct project activities, including reviewing, evaluating, and assessing new & potential projects, ensuring compliance to the relevant standards, and highlighting any non-compliance.​
• Review designs submitted by consultants to ensure compliance with brand standards, integrate with other departments, liaise with corporate according to the project progress.​
• Assist in reviewing and arranging milestones validation and approval with other departments for Concept Brief, Block Plan, DAP (AR&ID), Mock-up Room and pre-operational reviews.​
• Review of Architectural, ID drawings and coordinated drawings with mechanical & electrical services. ​
• Ensure goals and objectives of the project are accomplished within the prescribed time frame and budget, and other performance targets. ​
• Work with consultants, furniture dealers, product representatives, and fabricators to meet project objectives

• Perform end-to-end process for all HR aspects: Recruitment, Compensation & Benefit, Learning & Development, Industrial Relations
• Perform shortlisting qualified candidates, conduct job interview and onboard new employees.
• Provide Headcount reports, attrition reports and other talent management reports.
• Administer compensation and benefits for all employees in a timely and accurate manner.
• Ensure that all works processes, compensation and benefits administration are in compliance with local statutory requirements.
• Review and discuss with insurance companies on facts findings and policies. Ensure and manage all insurance claims.
• Perform yearly manpower planning and budget.
• Handle HRIS and manage to update employee database.
• Provide training and source for staff development courses.
• Perform any other duties as and when delegated.

'- Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.  

-Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.  

- Monitor lobby traffic and assign team members as required. 

- Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.  

- Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests. 

1. Selling Food & Beverage ingredients to HORECA & B2B
2. Create and maintain good relationships with the existing customers through regular contacts and/or meetings
3. Deliver weekly and monthly progress sales achievement versus monthly sales target
4. Achieve monthly sales target by creating new projects while maintaining existing business
5. In-depth knowledge of managing a high-performance sales team.
6. Applicable experience in sales performance metrics
7. Customer-oriented with strong negotiation skills
8. Achievement Oriented

Oversees daily hotel operations, ensuring guest satisfaction and smooth functioning of all departments. This role involves managing staff, addressing guest issues, handling emergencies, and coordinating between departments to maintain high service standards. The Duty Manager also supervises check-ins and check-outs, enforces hotel policies, and resolves any operational challenges. Strong leadership, problem-solving skills, and the ability to work effectively under pressure are essential. Previous experience in hotel management or a similar role is preferred.

1. Bertanggung jawab untuk menangani kebutuhan dan kebutuhan pelanggan sehari-hari                         

2. Bertanggung jawab untuk menindaklanjuti pengiriman PMC dan status mutu                                  

3. Bertanggung jawab untuk memproses pesanan by sistem pelanggan                                            

4. Bertanggung jawab untuk menempatkan pesanan internal kepada PMC                                          

5. Bertanggung jawab untuk menjaga hubungan dengan pelanggan

1 Melaksanakan penerjemah untuk mempermudah komunikasi                                  

2 Melaksanakan kegiatan administrasi (Translate dokumen seluruh departmen Produksi)

3 Memproses dokumen masuk dan keluar

4 Rekap data KPI     

Tanggung Jawab:

- Mencari pelanggan baru dan mengembangkan pelanggan lama

- Memupuk hubungan baik dan menanggapi keluhan pelanggan

- Menyalurkan informasi pasar kepada pimpinan Perusahaan

- Bekerja sama dengan baik dengan anggota tim lainnya

Persyaratan:

- Motivasi tinggi dan pantang menyerah

- Kemampuan komunikasi dan kerja sama yang baik

- Business Development Executive: Pengalaman kerja di bidang penjualan B2B (Business-to-Business) minimal 1 tahun

- Business Development Manager: Pengalaman kerja di bidang penjualan B2B (Business-

to-Business) minimal 3 tahun, dengan minimal 1 tahun dalam posisi pemimpin

- Pengetahuan dalam teknologi dan materi bahan pengemas (optional)

- Kemampuan dalam berbahasa Inggris (optional)

• Memastikan Perencanaan Pelaksanaan untuk layanan proyek di tingkat proyek disetujui oleh tim proyek dan klien dan berjalan dengan baik selama pelaksanaan proyek.
• Mendefinisikan Struktur Perincian Pekerjaan (WBS) & Struktur Perincian Biaya (CBS) untuk proyek tersebut.
• Meninjau perencanaan proyek secara mendetail; termasuk penempatan tenaga kerja & pemerataan sumber daya.
• Mendefinisikan rincian pengendalian biaya, sistem pelaporany, dan analisis biaya.
• Mempersiapkan evaluasi independen terhadap status proyek berdasarkan laporan dan penilaian dari pengalaman pribadi dan tim.
• Bertanggung jawab atas pengembangan dan pemeliharaan jadwal proyek.
• Berinteraksi dengan tim proyek dan manajer tugas untuk menentukan ruang lingkup pekerjaan dalam pengembangan dan pembaruan jadwal mendetail, informasi biaya, dan identifikasi perbedaan dari rencana awal.
• Menganalisis kemajuan dan kinerja jadwal proyek, serta mengidentifikasi area masalah yang berkembang.
• Menyusun jadwal proyek indikatif untuk proposal dukungan proyek.
• Mengenali permasalahan dan memberikan saran serta berunding dengan PM dan tim proyek mengenai hal-hal yang mempengaruhi pelaksanaan proyek.
• Berpartisipasi dalam diskusi manajemen risiko utama mengenai permasalahan proyek.

• Manage all RnD team and the jobs.
• Responsible for design development drawing completely on schedule, monitoring and coordinate with drafter for furniture detail drawing.
• Plans concept by studying information and materials.
• Create design, concepts and sample based on the request.
• Review & revise design from designer & drafter team.
• Illustrates the concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.
• Create images that identify a product or convey a message.
• Develop graphics and layouts for packaging & product illustration.
• Strong sense of responsibility to ensure designs meet the deadline, this includes managing third parties and proactively communication with other department within the company.
• Incorporate change recommended by the production manager into the final design.
• Communication with clients and customers related to the design.

TUGAS & TANGGUNG JAWAB:

• Koordinasi dengan vendor dan konsultan perihal design MEP dari Owner
• Memberikan rekomendasi design MEP
• Mereview design MEP seluruh proyek yang ada
• Koordinasi dengan vendor dan konsultan perihal design MEP
• Memastikan implementasi MEP sesuai dgn design yg sudah di setujui
• Memastikan implementasi MEP sesuai standart keamanan yg sudah ditetapkan
• Bertanggung jawab dengan hal yang berkaitan dengan MEP

• Bertanggung jawab dalam mengelola peluang penjualan dan memastikan kualitas data dari peluang penjualan yang ada
• Bertanggung jawab dalam mengelola proses sales forecast secara menyeluruh, termasuk diantaranya melacak kemajuan, meninjau ulang penerapan, mengidentifikasi penyimpangan dan risisko, serta menganalisis dan mengimplementasikan pengembangan pada proses sales forecast yang berjalan
• Bertanggung jawab mengelola proyek penjualan dan menjalin hubungan dengan customer
• Bertanggung jawab merumuskan dan memantau kebijakan pengelolaan customer
• Bertanggung jawab atas kontrol internal dan manajemen ketaatan sebagai proses PC

Requirements :

1. Minimum Bachelor's degree in Human Resources, Psychology, Business Administration, or a related fields
2. Fluent Professional level Mandarin/Chinese Language is a must.
3. Strong understanding of all HR functions (organizational development, recruitment, administration, payroll), and General Affairs (GA), experienced in being HRGA at least 5 years
4. Experience in handling Recruitment, BPJS, Employment Contract etc.
5. In-depth knowledge of Indonesian labor laws and regulations (UU Cipta Kerja and Tenaga Kerja Manpower Regulation).
6. Experience with HRIS System and Tax PPH 21 Calculation
7. Knowledge of HR Functions (recruitment process, compensation and benefits, and training and development)
8. Able to work on multiple tasks and under pressure.
9. Hardworker person, energetic, discipline, honest and responsible.
10. Great analytical thinking, creative, detail oriented and well organized.
11. Work in fast and professional environment.
12. Can Join Immadiately

Job responsibilities : 

1. Develop and implement human resource strategies to support the company's long-term growth and success.

2. Lead recruitment efforts, ensuring the acquisition of top-tier talent 

3. Handle employee relations, performance management, and HR policies. 

4. Manage administrative tasks and ensure compliance with regulations.

5. Maintain and implement all human resources policies and procedures, including recruitment and training, salary management, social security benefits (BPJS health insurance and BPJS human insurance system updates), performance evaluation, and employee relations (signing PKWT/PKWTT employment contracts).

6. Provide human resource consultation and support to resolve employee issues and disputes.

7. Manage and maintain employee databases to ensure the accuracy and completeness of data.

8. Collaborate closely with department leaders and employees to determine human resource needs and develop corresponding human resource strategies.

9. Manage and supervise human resource budgets to ensure effective utilization of resources.

10. Understand with labor regulations in Indonesia (UU Cipta Kerja regulations).

Responsibilities

1. Coordinate and increase sales through online or offline channels

2. Coordinate all media, event organizers and business partners for promotional purposes and increase sales

3. Maintain the effectiveness of inventory levels with merchandiser

4. Evaluate the achievement of sales targets

5. Carry out an effective marketing strategy that is oriented towards achieving and increasing sales targets

6. Provide direction and problem solving for problems related to sales achievement

7. Build and maintain relationships with business partners, clients and vendors

8. Carry out coaching and assessment of subordinate behavior and achievements

9. Develop the company's products or services

• Membantu perusahaan menciptakan dan mengembangkan produk baru.
• Menjamin produk sesuai dengan keinginan klien dan konsumen.
• Menyesuaikan jenis dan bentuk desain sesuai kemampuan perusahaan tempatnya bekerja. Tujuaan utama adalah untuk memenuhi kebutuh konsumen.

• Menyusun jadwal & program kegiatan departemen riset dan pengembangan produk
• Merencanakan kebijakan yang berkaitan dengan riset dan pengembangan produk
• Melakukan monitoring dan evaluasi terkait progres dan hasil kinerja departemen riset dan pengembangan produk
• Membuat laporan dan evaluasi kinerja berkaitan dengan tugas dan fungsi departemen riset dan pengembangan produk

• Bertanggung jawab atas pembuatan jurnal dan laporan keuangan
• Melakukan koordinasi dengan departemen lain untuk pembuatan budget tahunan
• Membuat proyeksi cashflow mingguan dan bulanan ke Treasury
• Melakukan control kas perusahaan (cash flow) terutama piutang dan hutang
• Melakukan analisa keuangan
• Melakukan fungsi perpajakan
• Melakukan fungsi pengawasan transaksi keuangan

Responsibilities include :

• Assist in overseeing & is accountability for the operations of the entire property.
• Supervise and coordinate the teams of housekeeping, maintenance & assist in supervising & coordinating front desk on a day to day basis.
• Works with Experince & Community team to set up functions/events & assist in ensuring a strong community is present.
• Assist in working with Accounting ensures all expenses & revenue is properly documented. 
• Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
• Handles guest complaints and ensuring best guest experience.
• Ensures property & assets are kept up to standard & are maintended.
• Develop, implement and review operational standards, policies and procedures.
• Ensure full compliance to SOPs, policies, procedures and service standards.
• Assist HR with recruiting, hiring and payroll when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Assists the GM with budgeting, reporting, planning, and auditing.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• High attention to detail and accuracy.
• Solution-oriented, highly resourceful, with exceptional follow-through.
• Able to deal effectively with conflict and manage difficult employee relations situations.
• To fill in for basic duties of Operations Manager on their leave.

Who We Are Looking For:

Person who will be the face of the company brand with an excellent communication skill with a warm and fun personality.

Responsibilities :

• Build brand awareness through various media outlets
• Plan sales and advertising campaigns
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures
• Decide which media format best suits the assignment
• Compiling, distributing and presenting ideas, information and strategies
• Keep track of and balance budgets
• Set specific marketing goals
• Research market to identify new opportunities
• Generate innovative ideas to promote Company brand and products