About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The Role

We are seeking a Senior Business Intelligence Analyst to join our growing team. This individual will work closely with our strategic finance team to set business plan targets, provide critical projections for major sale events, and mentor more junior analysts within the team. Additionally, this role will support senior leadership by providing key recommendations to steer the overall business strategy. Strong technical skills in Tableau, Python, and Databricks are essential, as is financial acumen and an ability to work in a fast-paced start-up environment.

Key Skills and Competencies

1. Technical Expertise:

• Tableau: Proficiency in creating and maintaining interactive dashboards, with advanced chart types, calculated fields, and data blending.
• SQL Proficiency: Advanced SQL skills for querying data, building complex joins, and transforming data.
• Python & Databricks: Strong scripting skills for data manipulation, automation, and ETL workflows, using Databricks for managing and processing large datasets.

• E-commerce Knowledge: Familiarity with key e-commerce and retail performance metrics such as conversion rates, customer acquisition costs, and how they should shape business strategy.
• Finance Collaboration: Experience working alongside finance teams to set business plan targets, track KPIs, and create accurate financial models.
• Projections for Sale Events: Ability to develop forecasts for major sale events using historical trends and predictive analytics.

• Collaboration Skills: Strong ability to collaborate with cross-functional teams, particularly with finance and senior leadership.
• Mentoring Experience: Proven track record of mentoring more junior analysts or interns, helping them improve both technical skills and business understanding.

Job Responsibilities

1. Data Analysis & Reporting: Provide in-depth analysis for key business decisions, working closely with the finance team to develop business targets, financial models, and performance tracking. Conduct analysis and present insights to support senior leadership in preparation for board meetings and internal performance reviews.
2. Dashboard Management: Lead the development and maintenance of interactive and dynamic Tableau dashboards to monitor business performance, incorporating various data sources for a comprehensive view of the organisation’s performance.
3. Projection & Forecasting: Build financial models and projections, particularly for major sale events, leveraging historical data, customer behaviour insights, and even advanced analytics techniques.
4. Mentorship & Team Leadership: Mentor and guide junior analysts within the team, providing support in both technical and analytical areas, and fostering a strong collaborative environment.
5. Process Improvement: Continuously seek opportunities to improve ETL processes, automate data workflows, and ensure the accuracy and scalability of financial forecasts and reports.

Requirements & Experiences :

• BS or Master's degree in a quantitative field (e.g., Statistics, Mathematics, Computer Science, Engineering, Data Science)
• 4-5 years of relevant industry experience, preferably in e-commerce, retail, or digital product development
• Demonstrates strong business acumen
• Experience mentoring or managing more junior members within a team
• Experience working with Databricks and Python, or in a data-lake environment
• Experience with Tableau and Metabase for data visualisation

What You Should Be :

• A genuine passion and interest in fashion or e-commerce.
• Highly analytical and inquisitive - loves how numbers and data tell a story.
• Highly meticulous and details-driven.
• Highly self motivated, independent, hands-on with a get it down mindset!
• Ability to communicate clearly and effectively in person, in writing, and in presentations
• Strong project management and multitasking abilities.

1. Flexible Work Arrangement

• Work from anywhere*!
• Remote work and adjustable hours - willing to work SG timing

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

NIQ/GFK’s CMI Sales team is focused on growing revenue, finding new business opportunities and market penetration.

Sales is NIQ GFK’s growth engine which is instrumental for the company’s success.

So where do you fit here?

You will drive the overall new business sales & renewals for CMI business for the accounts in your scope; you will secure a sustainable sales pipeline developing new revenue opportunities while maintaining close customer relationships for existing accounts.

Responsibilities

• Drive sales, renewals and overall growth of business, securing sustainable and long-term pipeline, revenue opportunities, while keeping an accurate forecasting and maintain customer relationships (both senior and mid-level)
• Develop a strategic understanding of customer's industry/ business/ markets/ clusters.
• Partner with Customer Success (Research consultancy and delivery team) and other relevant functions (e.g. Retail Measurement, Retailer + Tech & Durables Account Leaders) to define strategic Account Plans and JBPs and remove roadblocks for smooth sales operations.
• Drive strategic action plan to tackle Voice of the Customer feedback.
• Work together with our sales teams, enhancing your skills and improving your experiences together as a team.
• Seek strategic expansion of customer network and strategic alliances to unlock new budget holders.
• Ensure proactive alignment of NIQ GFK’s CMI value proposition to customers' needs and trends.

You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. You’re energized by accelerating sales, uncovering opportunities, and exceeding individual targets while bringing the best out of your colleagues through collaborative learning and joint pitches when needed. A deep understanding of the market landscape, our CMI products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth. Selling, understanding our customers and their contexts, effective negotiation and growth mindset drive your work.

• Understand Client's requirement for system development and define solutions based on the Advotics product range and business domain including discussions with the product team
• Develop business requirement documents based on defined solutions as basis for system development 
• Develop project plan and identify dependencies
• Identify obstacles encountered during the project and find solutions
• Manage the overall project run effectively and ensure the achievement of the project milestone
• Interface with all parties involved in the project (e.g., sales, product, engineering)
• Continuously drive process and operational improvements together with other Product Operation team

Definisi Job Function Risk Management:

Menetapkan kerangka dan strategi manajemen risiko secara keseluruhan, pengembangan kebijakan dan tata kelola risiko, serta implementasi dan pemantauan prosedur manajemen risiko, termasuk mengidentifikasi, menilai, dan memitigasi risiko di berbagai aspek, termasuk namun tidak terbatas pada risiko proses bisnis, risiko strategi, risiko keuangan, dan risiko bisnis lainnya.

Jurusan yang dipersyaratkan:

Administrasi, Manajemen, Akuntansi, Aktuaria, Ekonomi Manajemen, Manajemen Keuangan, Ilmu Hukum, Teknik Industri

Penempatan:

Bersedia ditempatkan di seluruh wilayah Telkom Group dalam dan luar negeri

Definisi Job Function Business Strategy :

Merumuskan dan membangun perencanaan strategis, pemantauan pelaksanaan strategi, pengawasan dan implementasi proyek dan program strategis, pengukuran kinerja organisasi serta pengembangan dan pengelolaan strategi dalam pemanfaatan teknologi digital

Jurusan yang dipersyaratkan :

Administrasi, Business, Manajemen, Manajemen Pemasaran, Business Administration, Business Data Science, Business Development, Business Management, Business Telecommunication, Technology Management, Business Analytics, Industrial Management & Innovation, Innovation Management & Entrepreneurship, Technology Entrepreneurship, Ekonomi dan Bisnis Internasional, Logistik & Supply Chain , ICT Business, Logistik & Inventory Management, International Development: Globalisation, Ekonomi Manajemen, Ekonomi Perusahaan, Behavioral Finance, Economic Science, Finance, Statistik, Teknik Industri

Penempatan :

Bersedia ditempatkan di seluruh wilayah Telkom Group dalam dan luar negeri

Definisi Job Function Supply Chain Management:

Menjalankan fungsi pengelolaan pengadaan, mencakup didalamnya kegiatan kontrol dan monitoring proyek pengadaan, pengelolaan kebijakan dan prosedur pengadaan, serta operasionalnya.

Jurusan yang dipersyaratkan:

Administrasi, Manajemen, Logistik & Supply Chain , Logistik & Inventory Management, Ilmu Hukum

Penempatan:

Bersedia ditempatkan di seluruh wilayah Telkom Group dalam dan luar negeri

1. Prepare regular monthly management reporting

2. Monitoring Capex & Opex Progress (approval, PR until Payment)

3. Make budgeting

4. Extracting daily transaction data and reconciling it with bank and vendor data

5. Monitor operational cost aspects to budget and analyze/identify budget devariations

6. Coordinate with related teams such as Accounting, IT and Operations to resolve issues, ensure system is running property, ensure cost allocation is correct

As a business analyst, the role involves assisting in the annual budgeting and forecasting processes, contributing to strategic planning, providing insights from past performance and market trends, and highlighting potential risks and opportunities. The business analyst identifies financial and operational improvement areas, analyzes budget variances to find efficiency opportunities, and benchmarks against industry standards, and drives continuous improvement initiatives. Additionally, the business analyst offers accurate financial projections, and actionable insights for decision-making, and supports tactical and strategic decisions. Ensuring effective resource allocation to support strategic objectives, aligning, budgets with organizational goals, and optimizing resource utilization for maximum efficiency are also key responsibilities.

1. A Bachelor's degree in Business Administration, Finance, or a related field

2. 4 years of experience, fresh graduates are encouraged to apply

3. Strong analytical skills with an aptitude for financial modeling and data interpretation

4. Eagerness to learn and adapt to different project requirements

• Develop and implement comprehensive marketing strategies tailored to the enterprise business sector, focusing on customer acquisition, retention, and growth.
• Identify market trends, customer needs, and competitive landscape to inform marketing strategies.
• Align marketing initiatives with business goals and ensure they support overall revenue and profitability targets.
• Strengthen the organization's brand presence and reputation in the enterprise market
• Develop and communicate a compelling value proposition that differentiates the organization from competitors that resonate with target audiences, including C-level executives, IT decision-makers, and procurement leaders.
• Drive demand generation efforts through targeted marketing campaigns, including digital marketing, content marketing, events, and partnerships
• Implement lead nurturing programs to move prospects through the sales funnel, from awareness to conversion.
• Conduct market research and gather customer insights to inform marketing strategies and initiatives
• Utilize data and analytics to measure the effectiveness of marketing campaigns and make data-driven decisions
• Support alignment of marketing strategies with overall business objectives and participate in strategic planning and decision-making processes

• Min Bachelor’s degree in Marketing, Business Administration, Communications, or a related field
• Min. 6 years work experience in sales, marketing role, preferably within the enterprise market or B2B sector
• Effective Management Skill
• Extensive knowledge of digital marketing, content marketing, demand generation, and branding
• Strong leadership & excellent communication
• Strategic thinking and problem-solving skills, with a focus on innovation and continuous improvement

• Medical Check Up
• Medical Benefit

• Provide technical advice on architecture & interior design for new and potential projects.​
• Provide product & technical guidelines, specifications, and requirements to property owners and consultants.​
• - Plan, organize and direct project activities, including reviewing, evaluating, and assessing new & potential projects, ensuring compliance to the relevant standards, and highlighting any non-compliance.​
• Review designs submitted by consultants to ensure compliance with brand standards, integrate with other departments, liaise with corporate according to the project progress.​
• Assist in reviewing and arranging milestones validation and approval with other departments for Concept Brief, Block Plan, DAP (AR&ID), Mock-up Room and pre-operational reviews.​
• Review of Architectural, ID drawings and coordinated drawings with mechanical & electrical services. ​
• Ensure goals and objectives of the project are accomplished within the prescribed time frame and budget, and other performance targets. ​
• Work with consultants, furniture dealers, product representatives, and fabricators to meet project objectives

A-Pioneer Future Leaders Program is a hiring development program with 12 months (1 year) on the job training (OJT) designed to develop competent and promising future employees in line with Amartha company's values, competences, and expectations, who will be prepared to become Amartha's next future leaders, as our Business Manager.

The program will provide you first-hand experiences of the lending business process with intensive mentorship program. You will get opportunity to lead field office team and excitement journey to placement all around Indonesia.

During the program, You will be provided with exclusive learning by experts in this fields regarding:

• Intensive leadership training program
• Mentoring & coaching program
• The improvement project to have significant impact

• Student or recently graduated from Bachelor Degree
• Minimum IPK 3.00/4.00
• Have a driving license for SIM C is a must
• Familiar with Google Spreadsheet & Microsoft Excel
• Involved in university organizations or communities
• Commit to placement all around Indonesia
• Firm commitment to take part in the full 1 year program 
• Passionate to make an impact and empower others
• Good in communication skill, result oriented, and strong to adapt in dynamic situation

What makes A-Pioneer stands out?

• The fast track to unlock your maximum potential from operational to leadership to become our next Business Manager
• Get the chance for on the job training
• Intensive guidance & mentoring from Amartha's business management practitioner mentors
• Attractive allowances

We’re expanding and are actively looking for an experienced and highly motivated talent to join our Revenue team. You’ll be working alongside Partnership, Marketing and Customer Success team to generate sales leads in a fast-paced and collaborative environment.

Responsibilities

• Build business development pipeline by proactively identifying opportunities and engaging with key prospects
• Plan and execute a territory plan with clear account prioritisation
• Build relationships with multiple stakeholders and influencers across the customers’ organisations

• Uncover customers’ pressures, challenges and priorities to effectively position our offering to meet their business objectives
• Participate in pricing and tender/proposal reviews with senior management to ensure alignment to the customer requirements
• Possess a thorough knowledge of the market, and the solutions and services Xtremax provides

• Minimum 5 years of relevant sales experience
• Impressive track record in B2B or B2G sales, with key established connections in the relevant sector
• History of successfully developing and maintaining senior client relationships
• Demonstrate good empathy and listening skills

• A highly self-motivated and independent initiator with excellent interpersonal skills
• A team player who is willing to work for the success of the team and its goals
• Excellent communication, negotiation and presentation skills
• Candidate must possess at least a Bachelor’s Degree in a relevant field
• Only Indonesian may apply, we are not supporting for any Visa
  

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

1. Bertanggung jawab atas kebersihan dan pemeliharaan semua kamar dan area yang ditugaskan.
2. Menerima kunci kamar dan instruksi dari Supervisor sebelum memulai kerja dan mengembalikan kunci setelah shift berakhir.
3. Memeriksa hunian kamar di bagiannya dan melaporkannya kepada Supervisor.
4. Menerima peralatan, perlengkapan pembersih, dan linen dari Floor Supervisor.
5. Memeriksa perlengkapan tamu dan kondisi kamar.
6. Melaporkan barang-barang yang hilang atau rusak di kamar atau area yang ditugaskan langsung kepada Supervisor.
7. Menyiapkan kereta Room Boy dengan perlengkapan sebelum membersihkan dan merapikan kamar setiap hari.
8. Melaporkan dan menyerahkan barang-barang yang ditemukan kepada Supervisor.
9. Membersihkan dan merapikan tempat tidur dengan prosedur berikut:
10. Menyalakan semua lampu untuk memeriksa bohlam.
11. Merapikan tempat tidur dan meletakkan menu pintu serta item selamat malam di tempat tidur.
12. Menutup tirai.
13. Mengisi ulang perlengkapan jika diperlukan.
14. Mengosongkan dan membersihkan asbak, tempat sampah, serta mengelap furnitur, mengganti, dan mengisi ulang air es di teko.
15. Membersihkan kamar mandi dan mengganti handuk serta perlengkapan lain jika diperlukan.
16. Memoles sepatu tamu jika diminta.
17. Memastikan bahwa area tamu di bagiannya telah dibersihkan dengan baik sebelum meninggalkan tempat kerja.
18. Melaporkan dan menyerahkan barang-barang yang ditemukan di kamar yang telah keluar atau di area lain di hotel kepada Supervisor.
19. Menyiapkan tempat tidur tambahan dan membantu tamu secara pribadi jika diminta.
20. Melaporkan kepada Supervisor jika ada orang mencurigakan di lantai.
21. Meneruskan rincian kamar tamu kepada Supervisor untuk shift berikutnya.
22. Menyelesaikan dan menyerahkan laporan tugas Room Boy serta penggunaan perlengkapan dan linen.
23. Memastikan jadwal mingguan untuk pekerjaan pembersihan khusus diselesaikan dengan benar.

Mini Bar:

1. Memeriksa tagihan kamar yang diperkirakan akan check-out dan menghindari penagihan tambahan jika memungkinkan.
2. Melaporkan kepada Housekeeping Supervisor sesegera mungkin jika tamu memiliki tagihan tambahan.
3. Mengganti barang yang dikonsumsi pada hari itu.
4. Menyiapkan permintaan penyimpanan makanan dan minuman untuk barang yang habis.
5. Menggunakan kartu bin untuk mempermudah kontrol barang yang dikonsumsi setiap hari.
6. Mencatat barang yang rusak atau tanggal kadaluwarsa dan melaporkannya kepada Executive Housekeeper.
7. Melakukan inventaris pada akhir setiap bulan.
8. Melaporkan kepada Engineering jika kulkas di kamar tidak berfungsi.
9. Membersihkan kulkas di kamar dan menghindari keluhan tamu.
10. Melaporkan kepada Floor Supervisor jika mini bar di kamar tidak terisi ulang.

1. Selalu mematuhi instruksi keamanan yang ditetapkan oleh Head Chef, CDP, atau Demi Chef.
2. Membantu dan berpartisipasi dalam aktivitas dan fungsi harian semua fasilitas dapur.
3. Menghormati dan mengikuti instruksi penghematan energi di dapur.
4. Selalu ingat bahwa kepuasan tamu sangat bergantung pada kualitas dan efisiensi pekerjaannya.
5. Menghindari pemborosan bahan makanan dengan menjalankan pekerjaan secara benar dan efektif.
6. Memastikan bahwa standar kinerja diterapkan dan dipertahankan.
7. Menggunakan dan menjaga peralatan dapur sesuai dengan fungsinya serta mengikuti langkah-langkah pencegahan yang telah ditetapkan.
8. Melaporkan setiap kerusakan peralatan kepada Head Chef, CDP, atau Demi Chef.
9. Melakukan semua pekerjaan mise en place dengan tepat, lengkap, dan efisien, serta memastikan bahwa semua peralatan dapur dan area tanggung jawabnya tetap bersih, rapi, dan tersanitasi.
10. Melaksanakan tugas di bawah pengawasan Demi-Chef dan Head Chef dalam menyiapkan dan memasak makanan sesuai dengan standar resep.
11. Menyimpan setiap bahan makanan dengan benar di dalam lemari pendingin untuk memastikan kualitas penyimpanan yang lebih baik.
12. Mematuhi kebijakan hotel terkait:

• Kesehatan, Keselamatan, dan Kebersihan
• Aturan Rumah dan Regulasi
• Penampilan dan Standar Kerapihan
• Memastikan kehadiran yang tepat waktu dan mematuhi jadwal tugas yang diarahkan oleh Head Chef dan CDP atau Demi Chef.

13.Rutin memeriksa dan mengidentifikasi area yang memerlukan perawatan, serta menyampaikan informasi ini kepada Head Chef dan CDP atau Demi Chef.

14.Melaksanakan tugas terkait lainnya dan proyek khusus yang ditugaskan oleh Manajemen.

1. Membantu dalam proses seleksi, pelatihan, dan pengembangan staf Front Office untuk memastikan mereka mencapai potensi maksimal mereka.
2. Mendukung upaya pengembangan Sumber Daya Manusia dengan merencanakan, mengorganisir, mengarahkan, dan memotivasi staf Front Office serta membantu dalam pengendalian pengeluaran dan kinerja.
3. Memastikan bahwa layanan yang diberikan oleh staf Front Office memenuhi atau melebihi kebijakan dan prosedur yang telah ditetapkan, serta mencapai tingkat kepuasan dan kenyamanan tamu yang tertinggi.
4. Membantu mengontrol penjualan kamar untuk memaksimalkan pendapatan dengan menerapkan teknik manajemen hasil yang efektif.
5. Memeriksa kamar tamu dan area publik untuk memastikan standar kebersihan dan kerapihan tetap terjaga.
6. Memantau status kamar dan menjaga komunikasi yang jelas dengan Departemen Housekeeping serta semua departemen lain di properti.
7. Menguasai kategori kamar, tarif, fasilitas, dan layanan yang tersedia di properti.
8. Menerapkan semua prosedur pengendalian kunci dan berpartisipasi dalam semua hal yang berkaitan dengan keamanan kamar tamu.
9. Mengetahui semua prosedur darurat dan kebakaran serta memastikan bahwa seluruh staf Front Office mendapatkan pelatihan yang lengkap.
10. Membantu Hotel Manager dan menyelesaikan tugas-tugas administratif serta proyek khusus sebagaimana diminta oleh manajemen.
11. Melaksanakan tugas lain yang ditugaskan oleh Front Office Manager atau Hotel Manager.

• Creating revenue & distribution strategy by region and responsible for department metric indicators​
• Managing the Corporate Cluster & Revenue coordinators​
• Responsible for hotel management revenue in Jakarta area​
• Selecting potential accounts (online & offline) to be maintained & developed alongside Sales team​
• Assessing cost, market & competition research, supply & demand to identify selling prices in Jakarta region​
• Directing and giving advice to the team’s coordinator related to compset regarding necessary action that hotel might need, ​
• Ensuring and validating the data on IVI compared to the data in PMS

• Perform end-to-end process for all HR aspects: Recruitment, Compensation & Benefit, Learning & Development, Industrial Relations
• Perform shortlisting qualified candidates, conduct job interview and onboard new employees.
• Provide Headcount reports, attrition reports and other talent management reports.
• Administer compensation and benefits for all employees in a timely and accurate manner.
• Ensure that all works processes, compensation and benefits administration are in compliance with local statutory requirements.
• Review and discuss with insurance companies on facts findings and policies. Ensure and manage all insurance claims.
• Perform yearly manpower planning and budget.
• Handle HRIS and manage to update employee database.
• Provide training and source for staff development courses.
• Perform any other duties as and when delegated.

• Delivers excellent service, meticulously coordinates reservation (system-based) and manages guests' account and information
• Handles and records guest comments and complaints, may refer issues to Manager when necessary, and relay guests' messages to respective divisions promptly
• Perform night audit reporting
• Provides any tourism information related to apartment's surroundings
• Perform any other duties as required and directed by the Guest Services Manager or Management

• Leading engineering department staffs and directs them to achieve department & company objective
• Managing accounting/budgeting and providing various reports as necessary
• Manages technicians in term of: determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions
• Becoming the person in charge for audit for safety
• Coordinate or acts as a liaison between vendors/contractors or work unit and local statutory governmental organization
• Interprets and implements policies and procedures; evaluates staff and makes hiring and termination recommendations
• Assumes other duties or responsibilities as assigned by the Residence Manager

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 1 years of experience in HR or General Affairs.
• Proven knowledge of HR practices and general office administration.
• Excellent communication, interpersonal skills and able to do multitask.
• Familiar with MS Office and HR software (e.g. HRIS) is an advantage. 
• Good command of English (spoken and written) and computer literacy.

• Work closely with the Brand Manager to design and refresh the guideline for Regional Brands applicable for advertising, signage, and products
• Design and create visually appealing graphics, illustrations, and layouts for various marketing materials, including brochures, flyers, social media posts, website banners, and other promotional materials
• Develop and maintain a consistent brand identity across all marketing and communication channels, ensuring adherence to brand guidelines.
• Assume other duties or responsibilities as designated by management.

• Provides functional assistance and direction to the F&B Service operation as assigned.
• Directs and controls all subordinate to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Liaises with stewarding, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
• Develops training plans and conducts on-the-job training sessions for Food & Beverage Service associates.
• Monitoring and controlling the property’s OE inventory.
• Perform any other duties as required and directed by the Residence Manager or Management

• Assists Housekeeping Manager in daily operation, and supervise Room Attendant/Public Area/Linen Attendant.
• Manages schedule and carry out periodical cleaning programs.
• Monitors and check team's work results to ensure no linen or equipments are abused or out of stock.
• Manages guest’s complaints and needs promptly.
• Refers any defects/damage to furniture, fitting, and equipment to Engineering Department promptly.

• Mendukung Departemen Sales & Marketing dengan membantu pengaturan administrasi penjualan.
• Melakukan penghitungan NVP, price list, komisi penjualan.
• Membantu Departemen Sales & Marketing dalam proses AJB dan PPJB.
• Memberikan laporan secara berkala kepada Supervisor dan Manager.

• Melakukan penjualan produk properti dengan melakukan prospecting dan presentasi produk kepada para customer, hingga tercapai target penjualan.
• Membina dan menjaga hubungan baik dengan para customer, sampai dengan tahap purna jual.
• Mengelola semua umpan balik dari para customer, terkait dengan kualitas produk dan kualitas pelayanan yang diberikan.
• Memberikan laporan secara periodik kepada Supervisor dan Manager.