• Melakukan proses administrasi di bagian service
• Melakukan proses billing dan monitoring dokumen

Duty Manager

To maintain the communication within different departments and ensure all departments deliver smooth operations to achieve guest satisfaction while keeping guest safety as priority at all time. During night shift, is responsible to perform night audit and produce business reports as required.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements.

• Handling guest complaints.
• Perform night audit during Night duty.
• Initiate communication with other departments to ensure smooth operations.
• Provide support to Front Office section.

• Membuat pencatatan keuangan perusahaan
• Membuat laporan keuangan
• Mengelola arus kas perusahaan

General Duties 

1. Manages and organizes a maintenance team whose mission is to ensure proper maintenance and repair  of the  landscape area.  This  is accomplished within  the scope of a budget and in conformity with well- defined management norms. 
2. Responsible for planning, scheduling, controlling, co-coordinating and participating in the activities of all personnel engaged in maintenance activities. 
3. Responsible for the operation of the landscape department, overall condition and maintenance of landscape, repair and up keeping. 
4. Responsible for the security and safety norms  

General Responsibilities 

1. Plans, controls and co-ordinates activities of all landscape maintenance personnel engaged in maintenance and repair of landscape. 
2. Responsible for the elaboration and implementation of maintenance standards. 
3. Inspect regularly the entire Hotel landscape area and perform repairs and maintenance jobs are done according to hotel standards and practices. 
4. Check regularly the state of cleanliness and hygiene and sanitation of hotel landscape area.  
5. Co-operates with the Purchasing department in locating  sources  for needed items, substitutes locally available for imported ones and ensure best quality and value for money. 
6. Controls costs by minimizing/decreasing chances of property damage, maintaining adequate inventory of tools. (Maintenance store control). 
7. Prepares the schedules of all maintenance colleagues, controls this schedule making sure all areas are covered properly. 

Preventive Maintenance 

1. Ensure to set up a preventive maintenance program covering all areas of the hotel. (Set up of a data base system). 
2. Set up a schedule for preventive maintenance and ensure its realization in a timely manner. 
3. Ensure that the plants are full listing is available and fully updated for a proper schedule of preventive maintenance. 
4. Liaise with project team on preventive maintenance whenever is necessary. 

At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns!

Cadmus is a global EdTech company purposefully built for the higher education sector to break down learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. We’re working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050.

That’s why we need a high-performing Customer Support Specialist to join our team and provide frontline support to our customers!

As a Customer Success Specialist at Cadmus, you'll play a key role in ensuring that our customers have an outstanding experience in our platform, fostering customer satisfaction and loyalty. You’ll also be the first line of defence for our valued customers, ensuring their questions and concerns are addressed promptly and professionally.

In this role you will be expected to

• Provide exceptional customer support via phone, email, and chat.
• Educate the teachers and students who use our platform on how to get the most out of it; assist them with their questions or issues.
• Ensure we build deep, meaningful and value-driven relationships with customers online.
• Successfully execute special projects that support our pilot and enterprise implementations as needed.
• Troubleshoot customer issues efficiently and identify solutions, working independently and collaboratively as needed.
• Proactively research and stay up-to-date on company products and services to provide informed answers.
• Ensure all customer facing materials are updated with the latest releases and the most relevant information.
• Identify and escalate complex issues to the appropriate teams for resolution.

Skills & Experience

• Communication Skills: You have advanced English communication skills, and are equally comfortable talking to internal teammates and external customers. You have managed customers on voice/video from Australia, UK, and/or USA in a user-facing role.
• Problem solving: Able to quickly understand customer pain points and engage with them on the solution most relevant to them.
• Support Experience: Minimum 2 years of experience in customer service or a related field, supporting the growth of software products while working remotely. 
• Technical comfort: Familiarity with a variety of software applications is preferred. Ability to learn and adapt to new software programs quickly. Comfortable with MS-Office / G-suite. Experience with Hubspot is a plus.
• Startup DNA: You’re flexible, comfortable with ambiguity, and have experience wearing multiple hats while supporting rapid growth. You have been a one-person army when needed, or worked as an early employee. 
• A Bar Raiser: You bring your passion and work ethic to the table every day, setting the example for others. You are constantly looking to upskill yourself, and find ways to improve upon the status quo. You enjoy collaborating cross-functionally to accomplish shared goals and care about learning, growing, and helping others do the same.

• A remote-friendly, flexible working culture; where you can work from any global location
• A diverse and inclusive workplace where there are no barriers to anyone succeeding
• A surrounding team of mission-driven individuals who genuinely love what they do
• Mentoring and succession planning for your career
  

Cadmus is a remote-friendly company, and this role is open to candidates anywhere in Indonesia.

Hiring Process

Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions.

Our interview process consists of a recruiter phone screen, a hiring manager interview, a homework task and a panel interview. These will be completed in person or online (via Zoom).

While we review your application, please get to know us by visiting cadmus.io or following our social channels.

Inclusivity at Cadmus

At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus.

If you need assistance or accommodations made due to a disability, please let us know.

• Responsible for conducting credit evaluations on companies to ensure loan feasibility and repayment capability.
• Work in credit risk management teams to identify and evaluate credit risks, and provide recommendations on loan approvals or rejections.
• Play a key role in supporting the growth of productive credit portfolios and ensuring the quality of credit assets is maintained.

Main Responsibilities:

• Credit Analysis: Conduct comprehensive credit analysis on companies to assess creditworthiness, including analyzing financial statements, cash flows, financial ratios, and business risks. Generally, Credit Analysts should understand the assessment of the 5 Cs (character, capacity, capital, collateral, and condition).
• Risk Assessment: Evaluate credit risks associated with each company, including industry risk, market risk, and operational risk, to understand potential credit losses.
• Portfolio Monitoring: Regularly monitor the company's credit portfolio to identify potential credit risks and take necessary actions to mitigate risks.
• Credit Commitments: Analyze and determine the appropriate amount and terms of loans for each company based on credit analysis results.
• Report Preparation: Prepare credit analysis reports and credit recommendations for senior management and credit committees, including routine reports to regulators.
• Team Collaboration: Collaborate with sales teams, risk management, and other departments to ensure efficient and timely credit decision-making processes.
• Compliance and Regulation: Ensure that all credit analysis processes comply with company regulations and policies as well as applicable banking and financial compliance standards.
• Market Development: Identify new opportunities for business growth and portfolio development in relevant Company business sectors.
• Information Updates: Keep abreast of relevant industry developments and market trends to ensure continuous updates and improvements in credit analysis processes.
• Customer Relations: Build and maintain good relationships with companies to strengthen long-term business relationships.

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Deskripsi Pekerjaan:

• Melakukan pengawasan pengendalian hama sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan.
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

1. Lulusan SMA/K/sederajat/Diploma/S1
2. Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
3. Service oriented
4. Memiliki SIM C / SIM A
5. Penempatan : Manado, Bitung, Minahasa, Ternate
6. Bersedia rotasi daerah

1. Attractive monthly base salary
2. Performance Incentive
3. Training & Development
4. Career Path

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

1. Supervise and manage our service technician

2. Maintainance area of customers

3. Support performance service technician

4. Make a report for customer about their service

1. Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology, Environmental Health
2. At least 1 year(s) of working experience in the related field
3. Able to mobile and having a driving lisense
4. Good Communication and decision maker
5. Having leadership skill
6. Willing to work at East Jakarta

1. Attractive monthly base salary
2. Performance Incentive
3. Training & Development
4. Career Path

• Managing and supervising overall end-to-end eCommerce activities for clients effectively
• Develop and implement e-commerce strategies: The e-commerce manager will be responsible for developing and implementing e-commerce strategies along with the e-commerce lead that aligns with the client's overall business objectives. This includes identifying target markets and developing marketing plans to drive traffic and sales.
• Manage media performance: Collaborate with the performance executive for implementation and optimization performance to the client. Manage the media performance of the e-commerce platform, ensuring that it is optimized for maximum ROI. This includes overseeing media planning, media buying, and media optimization.
• Analyse data and metrics: The e-commerce manager will analyze data and metrics to identify trends, measure performance, and make data-driven decisions. This includes tracking website traffic, sales, conversion rates, and customer behavior.
• Preparing, implementing, and monitoring media plans to be delivered on ROAS KPI. Creating performance reports on a weekly basis. Lead weekly meetings, monthly reviews, QBR, and quarterly as well as annual recommendations.
• Develop and execute marketing campaigns: Develop and execute marketing campaigns to drive traffic and sales on the website. This includes email marketing, social media marketing, and paid advertising, with a focus on media performance.
• Collaborate with cross-functional teams: The e-commerce manager will collaborate with cross-functional teams, including marketing, operations, and IT, to ensure that e-commerce initiatives are aligned with the company's overall business objectives. Collaborating with Pure Player to deliver ad and effective performance based upon client KPI
• Stay up to date with industry trends: Make recommendations for new initiatives or improvements to existing ones.
• Drive & lead new business pitches supported with the Ecomm Lead and GM Publicis Media for eCommerce sow.

• Develop a digital planning strategy.
• Translate strategy to proposal (digital media planning).
• Develop solid digital media proposals.
• Global ad hoc request, local ad hoc request, regular report (monthly/weekly).
• Establish good relationships with clients to ensure smooth operation.
• Overall account stewardship to ensure communication strategy and implementation are in sync with clients' business direction.
• Undertake key initiatives/business solutions in tandem with clients' goals, business objectives, and priorities.
• Maintain regular WIPs, dialogues, and reviews to ensure effective work processes.
• Improve and uphold agency evaluation.
• Understand the clients' digital guidelines and infrastructure.
• Groom team for digital planning knowledge; center for integration and evaluation of buying/reporting/optimization to build excellence benchmark for the overall team.
• Oversee implementation of back-end campaign tracking and analytics.

Team Summary

The Indonesia team comprises of a highly motivated, passionate, business driven bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners and via strong collaboration, we look to enable and inspire all players in the ecosystem to bring the best payment experience to end users. If you are business savvy with financial payment industry experience and have the technical background necessary to help further establish Visa as a leading payments solutions partner in Indonesia, you should apply.

What a Sr. Product Manager does at Visa:

The in-country Sr. Product Manager will report to the Senior Director, Head of Products & Solutions Indonesia. The individual is expected to lead the expansion of Visa business in the country, and to work closely with internal as well as external stakeholders.

Responsibilities:

• Lead Visa team in obtaining regulatory license to operate new businesses in the country by working closely with Government Engagement, Legal, Risk, Strategy, MS&A, Regulators, and other stakeholders.
• Ensure all infrastructure required to implement the new business are ready by working with stakeholders involved in the ecosystem including clients, acquirer, switchers, issuers as well as engage closely with the payment associations.
• Secure commercial deals with clients and drive the execution and implementation of the deals by working closely with Digital Partnership, Business Development and Account Managers.
• Onboard clients on to the Visa Network by taking an active role in leading project management efforts and securing support for execution as well as drive multiple projects while working closely with Visa's Client Services team and other stakeholders.
• Support clients and all involved partners in the ecosystem for Go-to-Market strategy and execution.
• Measure the implementation and execution of deals against business metrics including the number of activations, number of credentials issued, and other growth metrics.
• Work with Marketing and Corporate communication in voicing out new Visa businesses initiatives and Visa digital payment innovations to heighten in-country awareness.
• This role will also be responsible for managing the commercial relationships with some of Visa's most complex and highest growth partners.

Why this is important to Visa

With a high un-bankable segment, the government recognized the opportunity for payment innovation to transform the local landscape to a cashless society and has been investing efforts to go cashless. As such, it presents the need for fit-for -purpose solutions which Visa is in the position to provide. Hence, the individual is key to lead the sell-in process with potential new clients and to tailor solutions offered to consumers, merchants and issuers, achieving Visa’s goal of being the best way to pay and be paid for everyone, everywhere. The individual will also participate in initiatives to expand and drive credentials as well as volume growth as Visa expands our business beyond Debit and Credit.

Team Summary

The Indonesia team comprises of a highly motivated, passionate, business driven bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners and via strong collaboration, we look to enable and inspire all players in the ecosystem to bring the best payment experience to end users. If you are business savvy with financial payment industry experience and have the technical background necessary to help further establish Visa as a leading payments solutions partner in Indonesia, you should apply.

What a Sr. Product Manager does at Visa:

The in-country Sr. Product Manager will report to the Senior Director, Head of Products & Solutions Indonesia. The individual is expected to lead the expansion of Visa business in the country, and to work closely with internal as well as external stakeholders.

Responsibilities:

• Lead Visa team in obtaining regulatory license to operate new businesses in the country by working closely with Government Engagement, Legal, Risk, Strategy, MS&A, Regulators, and other stakeholders.
• Ensure all infrastructure required to implement the new business are ready by working with stakeholders involved in the ecosystem including clients, acquirer, switchers, issuers as well as engage closely with the payment associations.
• Secure commercial deals with clients and drive the execution and implementation of the deals by working closely with Digital Partnership, Business Development and Account Managers.
• Onboard clients on to the Visa Network by taking an active role in leading project management efforts and securing support for execution as well as drive multiple projects while working closely with Visa's Client Services team and other stakeholders.
• Support clients and all involved partners in the ecosystem for Go-to-Market strategy and execution.
• Measure the implementation and execution of deals against business metrics including the number of activations, number of credentials issued, and other growth metrics.
• Work with Marketing and Corporate communication in voicing out new Visa businesses initiatives and Visa digital payment innovations to heighten in-country awareness.
• This role will also be responsible for managing the commercial relationships with some of Visa's most complex and highest growth partners.

Why this is important to Visa

With a high un-bankable segment, the government recognized the opportunity for payment innovation to transform the local landscape to a cashless society and has been investing efforts to go cashless. As such, it presents the need for fit-for -purpose solutions which Visa is in the position to provide. Hence, the individual is key to lead the sell-in process with potential new clients and to tailor solutions offered to consumers, merchants and issuers, achieving Visa’s goal of being the best way to pay and be paid for everyone, everywhere. The individual will also participate in initiatives to expand and drive credentials as well as volume growth as Visa expands our business beyond Debit and Credit.

Executive Assistant Manager F&B
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Executive Assistant Manager F&B, you will strategically lead the team to take guest satisfaction to the next level.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Lead, mentor and train the Food & Beverage Operations team
• Ensure Food & Beverage relevant brand standards are maintained
• Strategize on new products and service offerings
• Create unforgettable experiences for our guests
• Knows the business and keeps abreast of competition and customer trends, new products and legislation
• Manages multiple disciplines under F&B to continually drive total hotel revenue, maximize profitability, and improve colleague and guest engagement
• Maintains high performance levels in the department by setting SMART goals and expectations in line with company priorities and hotel goals.

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Laki-laki
• Lulusan SMA/K/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Service oriented
• Bersedia penempatan di BALI

• Gaji Pokok
• Tunjangan
• Insentif
• Kos Allowance

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Min. lulusan SMA/SMK/MAN/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Service oriented
• Bersedia bekerja dengan mobilitas tinggi
• Lebih disukai apabila memiliki pengalaman di perusahaan jasa
• Mampu mengendarai kendaraan roda dua dan roda empat
• Memiliki SIM C, disenangi memiliki SIM A
• Penempatan : BALI

• Gaji Pokok
• Tunjangan
• Insentif
• Kos Allowance

.

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Lulusan SMA/K/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Service oriented
• Penempatan : BALI

• Gaji Pokok
• Tunjangan
• Insentif
• Kos Allowance

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Lulusan SMA/K/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Service oriented
• Penempatan : Bali Area

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus

MidPlaza Holding is seeking a skilled and experienced Legal Manager. As the Legal Manager, you will be responsible for overseeing all legal matters for the organization, ensuring compliance with applicable laws and regulations, and providing legal advice and guidance to the management team. You will work closely with internal and external stakeholders, managing contracts and license, resolving disputes, litigation, and supporting business transactions. The ideal candidate will have a strong legal background, excellent communication and negotiation skills, and the ability to handle complex legal issues.

Responsibilities:

• Provide legal guidance and support to senior management and various departments within the organization.
• Advise on legal issues related to corporate governance, compliance, contracts, IPR, employment law, M&A and other areas relevant to the business.
• Draft, review, negotiate, and finalize contracts, agreements, and other legal documents.
• Develop and implement compliance programs, conduct compliance audits and risk assessments to identify potential legal risks and develop strategies to mitigate them.
• Stay updated on changes in relevant laws and regulations to ensure the organization remains compliant.
• Assist with corporate governance matters, including board meetings, annual reports, corporate filings, and compliance with corporate governance best practices.
• Assess potential litigation risks, oversee and manage litigation matters, and develop legal strategies.
• Manage the organization's intellectual property portfolio, including trademarks, patents, copyrights, and trade secrets.
• Conduct intellectual property searches and assist with the registration and enforcement of IPR.
• Provide guidance on employment law matters and ensure compliance with labor laws and regulations.
• Collaborate with other departments to address legal issues and support business initiatives.
• Serve as a liaison between the legal department and other areas of the organization.
• Represent the organization in legal proceedings, negotiations, and interactions with external parties.

• Law degree from reputable school.
• Four to five years of relevant experience at prominent corporate law firms or in-house counsel, preferably in roles involving corporate law, contract negotiation, compliance, and risk management.
• Experience in areas such as mergers and acquisitions, intellectual property, employment law, and regulatory compliance can be beneficial.
• Strong leadership/managerial and communication skills.
• Possess analytical and problem-solving skills as well as understanding of business principles and practices.

SUMMARY

We are looking for a motivated self-starter to join us as Senior Manager, Commercial to help build and expand our Delivery and Cargo business across Indonesia. To be successful in this role, we are looking for a people-person skilled at satisfying customers with strong business sense. Reporting directly to Indonesia Country Head, you will be required to drive commercial outcomes and lead local acquisition/expansion efforts while collaborating with cross-functional teams.

SALARY RANGE : IDR35,000,000 - IDR50,000,000

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Conduct market research and analysis to create detailed business plans on commercial opportunities
• Own the end to end customer journey from lead to acquisition to expansion to retention
• Oversee pricing and marketing strategies in pursuit of achieving goals and objectives
• Design, plan and execute commercial strategies to accelerate growth
• Acquire new customers and manage new and existing customer relationships
• Collaborate and coordinate with cross-functional teams (marketing, operations, strategy) to develop solutions
• Monitor and review performance of commercial activities using analytics and insights gathered from data
• Assist in setting financial targets, forecasts and budget development

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role:

• Willingness to work outside your comfort zone and try new things
• Excellent relationship building and influencing skills to collaborate with colleagues, customers and partners
• One who is willing to be hands-on as needed and proactively assume responsibilities for one’s actions
• Ability to work independently and deal effectively with complex, changing, and ambiguous environments
• Able to initiate and maintain strong relationships with customers and partners
• Proven ability to influence people at all levels in the organization through strong interpersonal skills

QUALIFICATIONS & EXPERIENCE

• Experience in commercial role focusing in Ecommerce; start up experience is a plus
• Regional sales/commercial experience in multiple SEA markets
• Familiarity with cross-border and last-mile logistics a plus
• Education: At least a Bachelor's/Master’s Degree(s)

BENEFITS

Work-Life at #TeamTeleport

• Hot desks & Flexi-hours - Collaborative & team-oriented atmosphere, work with your team or on your own. We are a flexible and agile bunch so you can do your best work at your convenience.
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

• To oversee, develop, and leverage the performance of the brand in the Indonesian market. Specifically, to focus on developing brand image and positioning, sales turnover as well as profitability.
• To partner with a wide variety of respective parties in managing leading-edge premium beauty lifestyle products to ensure the business milestones are achieved as per the business plan.

Description of Duties:

Planning function:

• Analyze market data and sales trends to set up an annual budget, in terms of revenue, expenditures, and profitability
• Create and develop clear business strategies to achieve daily/monthly/yearly goals
• Create and develop a marketing plan as well as set up clear indicators to measure the results of each activity

Operational:

• Effectively execute marketing activities according to the marketing calendar and to ensure the return on investment
• Set up sales targets, and periodic sales forecasts and must ensure the expected sales outcome is achieved
• Construct monthly sales report that summarizes sales achievement, marketing activities updates, and competitive landscape for submission to principal
• Manage, control, and implement optimum merchandising in accordance with brand guidelines
• Explore, prospect, and manage consumer data, encouraging engagement programs to maintain long-run goals

Liaison:

• Liaise with the respective principal in bringing a consistent brand image & marketing programs i.e. marketing campaigns, product launches, PR events, etc.
• Liaise with respective government institutions to ensure that all practices comply with regulation
• Liaise with local partners and ensure business milestones are in place
• Liaise with internal organization to ensure all SOPs are in place

• At least 8 years experience in the related field, with 3 years as a brand manager in the retail industry preferably in high-end and luxury fragrances or cosmetics/beauty
• Strong creative, analytical, communication, and organization skills
• Possess a degree in business, marketing, or a related degree. Preferably Brand Managers also hold an advanced degree
• Have a background of retail sales, inventory management, marketing, and brand management
• Have a good handle on consumer and market insights, including the ability to analyze market data, and he or she may be tasked with conducting consumer research

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Assist the Villa Manager in overseeing the daily operations of the villas, ensuring all guest experiences meet the highest standards of luxury, comfort, and satisfaction
• Supervise and train a team of staff, ensuring they are performing their duties to deliver exceptional guest service
• Coordinate with other departments to ensure guest satisfaction
• Assist in developing and maintaining relationships with guests, ensuring their satisfaction throughout their stay
• Handle guest feedback and resolve any issues or complaints in a professional and timely manner
• Assist in developing and implementing standard operating procedures to enhance operational efficiency
• Collaborate with the Villa Manager in reviewing and analyzing guest feedback to continuously improve guest satisfaction

• Only for Indonesian Citizen

• Minimum of 3 years of experience in a supervisory role or the same position in a large luxury resort
• Knowledge of the OPERA system is preferred
• Excellent leadership and communication skills
• Strong problem-solving and decision-making skills
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Bachelor's degree in Hospitality Management or other related fields. Master's degree is desirable 

You will have full accountability for managing the individual spa unit. This position requires commitment to achieving sustainable growth through continuous analysis of business and team member performance, and a dedication to increase customer demand. In order to do this it is important to develop and maintain mutually beneficial relationships with business partners, guests and team members alike. You will be committed to continually developing the spa team members, whilst ensuring that the spa is consistently operating at, or above, agreed standards and achieving maximum profitability.

You are a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and services including room types, rates, facilities, food and beverage outlets, spa and health club. You will monitor all arrivals, ensuring all guest requests are carried out smoothly and that all reservations are dealt with as efficiently as possible.

Description -

What a Partner Business Manager does at HP:

• Responsible for creating and driving their sales pipeline. Capture leads outside of specialization and use closed-loop lead management to ensure assignment and follow- up by others.
• Maintain knowledge of competitors in account to strategically position HP's products and services better.
• Use specialty expertise to seek out new opportunities and expand and enhance existing opportunities to build the pipeline in and drive pursuit.
• Provide support to Account managers and provide input regarding business development and solution expertise.
• Development of quota objectives and future direction for defined product category.
• Establish a professional, working, and consultative, relationship with the client, up to and including the C-level for mid-to-large accounts, by developing a core understanding of the unique business needs of the client within their industry.
• May invest time working with and leveraging external partners to deliver sale.
• Directs or coordinates supporting sales activities.
• Manage and Drive the 4P strategy for the product lines
• Able to use sales techniques to close deal directly with customers

Individuals who do well in this role at HP, usually possess:

• University or Bachelor's degree
• Directly related previous work experience.
• Demonstrated achievement of progressively higher quota, diversity of business customer, and higher level customer interface.
• Extensive selling experience within industry and on similar products.
• Typically 8-12 years of advanced sales experience.
• Project management skills required.
• 2-3 years of product sales in the desired specialty.
• Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling.
• Understands how to leverage HP's portfolio and change the playing field on our competitors.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.

#Li-Post

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

We are seeking a dynamic and experienced Customer Experience Supervisor to join our team. The Customer Experience Supervisor will play a pivotal role in ensuring the highest standards of service delivery to our valued customers and dealers. This individual will be responsible for overseeing the Customer Service Team, managing escalations, collaborating with various departments, and maintaining overall team performance.

Responsibilities

• Ensure efficiency, effectiveness, and excellence in service delivery.
• Handle escalated customer inquiries and complaints promptly and professionally, seeking resolution in a timely manner.
• Collaborate closely with cross-functional teams such as Product, Operations Planning, Business Team, and others to address customer issues and improve processes.
• Develop and implement strategies to enhance the overall customer experience and satisfaction.
• Monitor key performance indicators (KPIs) and metrics to evaluate team performance and identify areas for improvement.
• Provide regular coaching, feedback, and training to team members to foster their professional growth and development.
• Establish and maintain strong relationships with internal stakeholders to facilitate seamless communication and collaboration.
• Conduct regular performance evaluations and performance management activities for team members.
• Stay updated on industry trends, best practices, and emerging technologies to continuously improve customer service operations.

• At least 3 years of experience in the Customer Service industry.

• At least 1 year of experience as a Team Leader, Supervisor, or equivalent position.
• Experience in the Financing Business sector is highly desirable.
• Knowledge about OJK (Otoritas Jasa Keuangan) Regulations is a must.
• Proven experience in handling escalations and resolving customer issues effectively.
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers and internal teams.
• Strong problem-solving skills and the ability to think critically and strategically.
• Demonstrated ability to lead, motivate, and develop a team of customer service professionals.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Exceptional organizational skills and attention to detail.
• Commitment to delivering outstanding customer experiences and driving customer satisfaction.