AYANA Hospitality is currently seeking a talented and highly analytical individual to join our team as a Human Resources Coordinator. As a leading hospitality company, we are committed to providing exceptional service and experiences to our guests. This is an exciting opportunity to be part of a dynamic and fast-paced organization.

The Human Resources Coordinator will play a key role in supporting HR functions, including recruiting, onboarding, and employee relations. This position will collaborate with cross-functional teams to enhance employee engagement, optimize HR processes, and support strategic decision-making involved in talent management.

Key Responsibilities:

A.     Administration:

·       Administer onboarding and offboarding processes for new hires in HRIS.

·       Maintain and update employee records and information.

·       Track employee attendance and absences.

·       Support payroll preparation and related documentation.

·       Assist in the implementation of HR policies and procedures.

·       Organize and maintain HR documentation and files.

·       Coordinate training and development programs for employees.

B.      Talent Acquisition:

·       Assist in sourcing and screening candidates for various positions.

·       Help create and improve onboarding programs for new employees.

·       Schedule and conduct interviews in collaboration with hiring managers.

·       Maintain applicant tracking systems and recruitment databases.

·       Develop and manage job postings across various platforms.

C.        Employee Relations:

·       Assist in addressing employee concerns and queries.

·       Facilitate communication between employees and management.

·       Support initiatives that promote a positive workplace culture.

·       Help coordinate employee engagement activities and events.

D.      Additional Tasks: **

·       Assist with HR metrics reporting and analysis.

·       Participate in performance review processes.

·       Support compliance with labor laws and regulations.

·       Contribute to HR projects and initiatives as needed.

·       Maintain confidentiality and discretion regarding sensitive information.

·       A bachelor’s degree is preferred

·       Background in Hospitality or related industries

·       Min. 2 years of experience in the Human Resources Field

·       Strong in administration including expertise in Microsoft Office

·       Eagerness to learn and adapt to different projects and requirements

·       Excellent communication and presentation abilities in English

• Ensure the effective implementation of all operational security procedures within the hotel.
• Assist the Security Manager in management and security oversight of all contractors, suppliers or vendors working on property.
• To maintain a close dialogue and relationship with local security authorities.
• Ensure that security officers provide a courteous and professional service to all customers, staff, vendors and suppliers.
• To monitor the car-park system and ensure its smooth running and security
• To vet the daily functions and VIP arrival list and to ensure that security officers are deployed as appropriate
• To account for the master keys of the property and their movements as well as key control in general.
• To keep the hotel senior management informed on all matters relating to the Security aspects of the hotel on a daily basis.

• Menunrus dan merekap cuti karyawan
• Payrol
• Employee relationship
• Society Relationship
• CSR
• BPJS Kesehatan & Ketenagakerjaan
• Pengurusan Documen Perijinan
• Staff Actifities

MidPlaza Holding is seeking a dynamic and detail-oriented Accounting Assistant Manager to support our finance team. The successful candidate will assist the Accounting Manager in overseeing the daily operations of the accounting department, ensuring accurate and timely financial reporting, and maintaining the organization's accounting controls. This role is crucial in managing financial records and supporting the overall financial health of the company.

Responsibilities:

• Assisting in ensuring that financial reports have been presented according to procedures by checking daily, monthly, and annual recordings.
• Assisting in financial management for the payment and receipt of funds and financial allocation by conducting checks and reviews for daily, monthly, and annual transactions.
• Assisting in ensuring that all taxation has been carried out in accordance with applicable regulations for monthly and annual reporting and payments

• Minimum Bachelor's degree in Economics, majoring in Accounting, with a minimum GPA of 3.00.
• Knowledge of taxation (Minimum Brevet A & B).
• Minimum of 3 years of work experience.
• Experience working in a Public Accounting Firm is preferred.
• Knowledge of SAP systems is preferred.
• Willing to be placed anywhere within the Midplaza Group.

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

Main Responsibilities for Sales Assistant

• Assist in providing the best customer experience, including speaking to guests and offering advice on color, fit, and silhouette to best suit their needs.
• Provide a seamless shopping experience and ensure that all merchandise are available in all colors, sizes, and quantities on the floor.

• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms.

• Receiving and processing new stock, replenishments, returns, damages, and transfers, as well as support all stocktake exercises.

Requirements & Qualifications :

• Female, minimum 18 years old (students are welcome!)
• Good working knowledge of Ms. Word, Excel, Google Drive, and POS payment system.
• Ability to communicate in English is preferred (expected to have foreign tourists in our store!).
• Able to represent Love, Bonito’s unique proposition.
• Able to get things done effectively and professionally.
• Trustworthy and take a great responsibility in fulfilling all the tasks given.
• Able to work both independently and collaboratively with various teams.
• Able for work duration of 6 months, with minimum 30 & maximum 40 hours per week (you may choose for daily working duration, can be 4-8 hours).
• Willing to work on weekend.

What You Should Be :

• A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!
• A customer-centric mindset - always thinking of the customer first!
• Fun, positive, charismatic and a good team player
• Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion.
• A self-starter, proactive, initiative, creative, and hands-on approach. Get it done right, and fast!
• Ability to multitask and work under pressure!
• Excellent time-management and analytical skills
• Sensitive to and have the ability to recognize the customers’ needs and wants

• Get special discount for all LB products!
• Gain real life working experience in retail industry

AYANA Hospitality is seeking a highly skilled and experienced Executive Assistant Manager to join our dynamic team. In this role, you will work closely with the General Manager to oversee the daily operations of the hotel, ensuring that all departments are running smoothly and efficiently. You will play a critical role in enhancing guest satisfaction, implementing operational improvements, and managing staff performance. The ideal candidate should possess strong leadership abilities, excellent communication skills, and a proven background in hospitality management.

Responsibilities

• Assist the General Manager in overseeing hotel operations, including guest services, housekeeping, food and beverage, and maintenance
• Ensure high levels of guest satisfaction through engagement and support of all departments
• Monitor and evaluate staff performance, providing feedback and guidance to enhance productivity
• Develop and implement operational policies and procedures to improve efficiency
• Assist in budget preparation and financial planning, ensuring cost control measures are in place
• Conduct regular inspections of the hotel to ensure adherence to quality standards
• Handle guest inquiries, concerns, and complaints in a professional manner
• Support the General Manager in strategic planning and decision-making processes

• Minimum of 5 years of experience in hotel management or a similar role within the hospitality industry
• Strong leadership and management skills, with a proven ability to motivate and guide teams
• Excellent communication and interpersonal skills
• Proficient in hotel management software and Microsoft Office Suite
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Fluent in English; proficiency in additional languages is a plus
• Bachelor’s degree in Hospitality Management or a related field is preferred
• Strong problem-solving skills and a customer-focused mindset

• Positive Working
• Great Environment
• Supportive Team Work

1. Conducting income tax cuts in accordance with applicable tax regulations.
2. Preparing, reconciling, and routinely reporting tax administration.
3. Supervising the work of staff.
4. Implementing thorough and organized documentation.
5. Ensuring that the organization complies with all relevant tax laws and regulations.

• Minimum Bachelor's degree in Accounting/Taxation from reputable universities.
• In-depth knowledge of tax laws related to transfer pricing, regulations, and compliance requirements, specifically in hospitality and property industry.
• Certified in Brevet A, B, & C is preferable.
• Certified in Tax Consultant (IKPI) is preferable.
• Minimum 5 years of experience in related field, specifically in tax consultant.
• Willing to be placed in Jimbaran, Bali.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Job Description :

1. Responsible to A-to-Z Human Resource aspects.
2. Develop and implement recruiting strategies, this involves identifying the most effective recruitment channels, such as social media, job boards, and employee referrals, and creating job postings that attract the right candidates.
3. Manage the recruitment process, this involves coordinating with hiring managers and other stakeholders to ensure a smooth and efficient hiring process.
4. Actively building talent pool that is relevant to the organization.
5. Develop and oversee new hire orientation, onboarding efforts and employee termination process
6. Handle day to day HR administration
7. In charge in all employer branding activity such as university visit, job fair, social media job posting, etc
8. Actively involved in employee engagement program that is assigned by company
9. Have a good understanding in HR system, Ms. Office esp. Ms. Excel
10. Additional tasks and projects as assigned

1. Education: Bachelor’s Degree in Law or Psychology.
2. Language: Fluent in English
3. Minimum 3 years of experience as HRBP and exposure to many HR functions
4. Have experience in Retail Industry is a must, beauty retail will be preferable.
5. Excellent interpersonal and communication skills, with the ability to relate well with people at all levels
6. Resourceful and self-driven with a high degree of professional integrity
7. Creative, self-starter, eager to learn, adaptable, used to work in high phase.
8. Keep an understanding of the differences between various roles within organizations

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to Staffing Agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• Assist the Chief Engineer in the daily operation, facilitate effective repair and maintenance of the Hotel Asset
• Responsible for the day-to-day management of the Engineering and Maintenance operations in an efficient condition to ensure the safety and comfort of guests and employees
• Support Guest experience through programmed maintenance of the Hotel in all areas from Public Areas to Guest rooms
• Drive the Engineering team to be efficient and effective when it comes to maintaining the Hotel Asset
• Be a key leader of the Hotel’s Fire & Safety culture, conducting training and ensuring the equipment is in top working condition following all local government regulations
• Department Training Champion, ensuring effective, regular training is conducted to Support the HOD's responsibility in this area
• Ensure safe work practices are followed at all times by the Hotel team & contractors. BizSAFE 3
• Always look for energy, water, and other efficiencies that the Hotel can apply to reduce our impact on the environment and operating costs
• Led a team of engineering and Maintenance Specialists responsible for all engineering operations such as troubleshooting operations, repairs, maintenance of mechanical, and electrical service, and general building
• To ensure the compliance of all local Fire & Safety, building control & environmental codes and regulations
• Coordinate and link with various service companies, contractors, consultants, architects, government, etc.

• Merencanakan kegiatan2 promosi di area2 yang ditentukan
• Melakukan semua kegiatan DC yang telah direncanakan
• Mendata semua peserta kegiatan dan membuat list nomor kontak aktif
• Membangun relasi dengan kios2 pertanian di daerah
• Menghubungkan para petani dengan kios pertanian terdekat
• Melakukan survey2 tentang produk, info pasar dan petani di daerah pemasaran
• Memberikan penyuluhan semua produk benih dan pupuk kepada petani
• Membuat Analisa pasar serta membuat laporan

You will support the Director of Finance on the (hotel / resort)'s financial strategy, operational performance, financial reporting, setting up & optimizing internal controls, team management & development, capital expenditure review & developing productive relationships with 3rd parties in the region. The role will work closely with the Director of Finance, General Manager, cross functional Executive Team & Corporate Office to set up, establish & drive the performance of the (hotel / resort).

• Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales  budget, forecasts and other reports as directed/required
• Analyze monthly P&L and month-end reports, identify deviation from business plan goals
• Work with Finance and team in preparation and management of the department’s budget and financial forecasts
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department
• Conduct daily briefing with department on current key activities
• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the resort
• Survey, review and analyze competition, customer needs and comments in order to be proactive and adapt with business intelligence
• Determine the effectiveness of existing programs and develop new strategies
• Manage/direct all advertising, public relations and promotional activities
• Actively participates in sales presentations, property tours and customer meetings
• Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
• Participate in community and professional organizations to maintain high visibility and promote a positive image

AYANA Hospitality is seeking an Assistant Food & Beverage Manager for AYANA Komodo to support our Food & Beverage Manager in ensuring high-quality service and guest satisfaction. This role will involve assisting in the management of all food and beverage operations, from restaurants to bars, while maintaining exceptional standards of service and quality. The ideal candidate should possess strong leadership skills, as well as a deep understanding of food and beverage trends.

Responsibilities

• Assist in overseeing the daily operations of food and beverage outlets to meet quality and service standards.
• Manage and train team members to ensure efficient and effective service.
• Monitor inventory levels and assist in procurement and budget management.
• Handle guest inquiries and complaints promptly to ensure satisfaction.
• Develop and implement strategies to improve revenues and reduce costs.
• Ensure compliance with health and safety regulations.

• Minimum of 2 years of experience in assistant Manager role within the food and beverage department.
• Strong knowledge of food and beverage trends and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency in restaurant management software and MS Office.
• Fluent in English.

TBA

The Assistant Driller is a first line supervisor whose main duties are to direct and instruct the crew in the proper way to perform their duties and assigned tasks. This position is responsible for all operations pertaining to the drilling and completion of the well, including the circulating, rotating, hoisting, well control systems. It is the Assistant Driller’s responsibility to ensure that the work is performed safely, efficiently and according to procedure. The Assistant driller also takes total ownership of everything on the drilling location.

Essential Functions:

• Provide visible leadership with Total Ownership attitude. Owns safety standards.
• Supervise and ensure the safety of drilling crew as well as efficient operations during tour of duty. Assisting Driller with daily responsibilities and routinely communiticating with driller and client.
• Enforce, clarify, and follow Company policies, standards, and procedures.
• Follow the client’s daily drilling plans.
• Promote operational excellence through procedural discipline.
• Ensure crews achieve Company and client competency standards.
• Train and supervise crew members on standard operating procedures to include, but not limited to, proper care and maintenance of the rig and drill string, including lubrication of equipment and housekeeping.
• Delegate work effectively with a clear definition of requirements and expectations.
• Responsible for morale and order within crew.
• Ensure Authorized To Operate (ATO) and Approved Competent Operator (ACO) are applied and followed.
• Ensure timely completion of accurate reports required by Company and client (including but not limited to daily drilling reports, pre-tour reports, hand-over notes, etc.).
• Update the well control board on a tourly basis.
• Maintain complete records of all tools and tubular run into the hole while drilling and/or reaming (including made up lengths, tool joints OD, ID, serial numbers).
• Track rotating hours on tubular/BHA/Tools.
• Maintain records of footage drilled, location and nature of strata penetrated, materials and tools used, services rendered and time required.
• Monitor drilling parameters and alarm systems.
• Monitor hole fill operations while tripping, logging, cutting drilling line or running casing.
• Record pickup, slack-off, rotating weights, and other drilling parameters.
• Operate drilling equipment.
• Maintain and adjust machinery in order to ensure proper and safe performance.
• Ensure floor and crown savers are function-tested and that testing results are recorded tourly.
• Ensure proper alignment of choke manifold and BOP remote console.
• Ensure performance of daily checks on FOSV, Kelly cock valve, IBOP, BPV.
• Secure well during well control events emergencies and drills.
• Install and record pressure testing of BOPE.
• Ensure rig equipment and locations are secured prior to rig moves.
• Comply with emergency response plan or Work Safe Procedures during emergencies and/or drills.
• Clean the mast and substructure with a high-pressure steam cleaning unit and/or high pressure wash gun.
• Performs scrubbing and cleaning of rig equipment and drilling packages as required with rig wash.
• Performs chipping and painting on drilling packages and equipment as required.
• Perform additional duties, responsibilities, and special projects as may be directed.

We are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to support our front office operations. In this role, you will play a crucial part in ensuring the smooth and efficient functioning of the reception area, assisting in managing the front desk team, and providing excellent service to our guests.

Responsibilities:

• Assist the Front Office Manager in overseeing daily front desk operations.
• Ensure that guests receive a warm and friendly welcome upon arrival.
• Handle guest inquiries, complaints, and requests in a professional and timely manner.
• Coordinate and manage reservations, check-ins, and check-outs efficiently.
• Train and mentor front desk staff to maintain high standards of customer service.
• Monitor front desk activities and ensure compliance with company policies.
• Assist in managing the front office budget and inventory of supplies.
• Collaborate with other departments to enhance the guest experience.
• Perform other related duties as assigned by the Front Office Manager.

• Proven work experience as a Front Office Manager minimum for 1 year
• Diploma/ Bachelor’s degree in hospitality management or relevant field
• Proficiency in English (oral and written)
• Solid knowledge of OPERA Hotel System
• Excellent communication and people skills
• Willing to be placed in Karawang

• Supervise all front office operations, including check-in/check-out procedures, reservations and guest services
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Handle guest complaints if they have not been dealt with by team members and provides a rapid solution
• Assist the FOM with the design and implementation of new procedures, when necessary
• Maintain vigilance regarding possible fraud, theft and potential security risks
• Ensure communication procedures are effective and efficient on a day-to-day basis, so that service standards are not compromised
• Carry out Duty Management functions as required.
• Support the management with on-going On Job Training Programs within the department to meet Brand and Service Standards
• Induct new staff into the team, department and Hotel in the first week of their employment following guidelines.
• Collaborate with the Front Office Manager in creating a team that works together with trust and takes responsibility to meet the goals of the department / Hotel
• Ensure the ALL Accor loyalty programme is promoted to guests.

Job Purpose

This position is responsible in ensuring the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services and protection of the Owner's asset.  Structural aspects of the hotel as well as the maintenance of grounds and external facilities fall within the span of responsibility of the Chief Engineer.

Primary Responsibilities

Operation

• Conduct daily briefings and ensure that all pertinent information is well received by team members

• Supervise and manage daily activities of the department
• Ensure that all team members are properly trained and have the tools and equipment needed to effectively carry out their respective job duties
• Educate/train team members on current safety issues to ensure compliance with all local laws and safety regulations
• Work with Design and Construction team, engineers, and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors
• Supervise the maintenance and of repair the interior and exterior of buildings, hotel rooms and contents
• Ensure the execution and achievement of the hotel's preventive maintenance program
• Establish and maintain procedures with regards to the security and replenishment of the hotel’s inventory and assets, such as (not limited to) tools, supplies, equipment, furniture, televisions etc.
• May be responsible for determining the security requirements necessary to ensure that hotel property, employees, guests and patrons are protected against theft, crime, and other hazards, and/or manage the relationship with a third party security firm contracted for such purposes
• Monitor budget and control expenses within all areas of the department
• Participate in the preparation of the annual departmental operating budget and financial

Team Management

• Plan for future staffing needs
• Interview, select and recruit team members

• Identify and develop team members with potential. Mentor and train appropriate employees for upward growth

• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
• Prepare payroll and gratuity reports
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures
• Comply with hotel and department policies and procedures at all times
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

• To assist the appointed Project Manager in managing the project inclusive of cost planning, consultant and contractor procurement, design management, construction management until project completion and handover.
• On-site coordination of activities of the appointed project consultants in alignment with the project schedule and budget.
• Engage with project stakeholders (internal to the client) and external (e.g., industrial estates, authorities, and providers) in connection with the project.
• Manage and oversight all project procurement and coordination activities including, but not limited to the procurement of early works and main contractors, critical equipment and other specialist suppliers.
• Aiding appointed Project Manager in administering appointed contracts and undertake all necessary interfacing and reporting with the contractors during the post-contract phase.
• To maintain effective project governance, processes and systems to be utilised throughout project.
• To manage the implementation of the master programme, manpower, materials & plant schedules.
• Responsible for the project planning, including producing the detailed project plan.
• To lead and facilitate the overall cross-functional project team.
• To prepare master programme, formal project progress and other reports.
• Any other work-related tasks or duties deemed required and assigned by the management / line manager.

• Identifies new reservations sales business to achieve personal and property revenue goals.
• Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the property based on market conditions and property needs.
• Monitors same day selling procedures to maximize room revenue and control property occupancy.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
• Responds to incoming reservations sales opportunities for the property
• Uses sales resources and administrative/support staff effectively.
• Assists in monitoring group reservation forecast data.
• Coordinates with sales to process rooming lists and reservation cards.
• Assists with monitoring accuracy of reservation sales orders within tracking systems.
• Tracks no-show reservations and processes charges as needed.
• Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
• Supports customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

STAFF ADMINISTRASI

• Oversee daily warehouse operations, including receiving, warehousing and distribution.
• Ensure all logistics activities comply with regulatory and internal procedural requirements.
• Set up and maintain an efficient warehouse layout for optimal space utilization.
• Stock level monitoring, cycle count, and assist HOD in controlling B Goods and consignment products.
• Assist in developing and implementing logistics strategies to enhance operational efficiency.
• Prepare and present reports on logistics KPI and quality targets to upper management.

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role

People are at the heart of everything we do. As our People Operations Assistant, you will be a champion of Love, Bonito’s culture and values and will play an integral role in spearheading the employee lifecycle globally. 

As a member of our Global Shared Service team, you will be reporting and working closely with our People Operations Manager to play a crucial role in supporting the People Operations team by managing the employee lifecycle, providing responsive support to employee inquiries, and maintaining HR systems. This role ensures that HR processes run smoothly and that employees receive timely assistance throughout their journey with the organisation.

Main Responsibilities

Employee Lifecycle Management:

• Assist in coordinating and executing all stages of the employee lifecycle, including onboarding, transitions, and offboarding.
• Ensure all employee records are accurately maintained and updated in HR systems.
• Support the execution of onboarding and orientation programs to help new employees integrate into the organization.

Employee Inquiries and Support:

• Serve as the first point of contact for employee inquiries related to HR policies, benefits, and other HR-related matters.
• Provide prompt and accurate responses to employee questions and concerns, escalating issues as necessary.
• Maintain a high level of customer service, ensuring a positive experience for all employees seeking assistance.

HR Systems Maintenance:

• Maintain and update HR systems with accurate employee data, including new hires, changes, and terminations.
• Monitor system performance and troubleshoot issues to ensure seamless operation.
• Assist in the implementation and testing of system updates or new HR technologies.

Documentation and Compliance:

• Ensure all HR documentation is up to date and compliant with legal and company policies.
• Assist in the preparation of reports and data analysis for the People Operations team.
• Support audit processes by providing accurate and timely information.

Administrative Support:

• Provide general administrative support to the People Operations Executive and the wider HR team.
• Assist with scheduling meetings, preparing documents, and coordinating HR events or programs.
• Manage HR-related communications, ensuring that all stakeholders are informed of relevant updates and changes.

Requirements & Experiences :

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
• 1+ year of experience in an HR support or administrative role.
• Proficiency in HR software and systems.
• Excellent written and verbal communication skills, ability to exercise tact, discretion and the initiative to efficiently meet the demands of our internal stakeholders.
• High attention to detail and a commitment to accuracy.
• Proven team player and have the ability to communicate effectively. 
• Experience in project coordination, or other document management or administrative experience in a fast paced, customer-centric environment.
• Ability to approach problems flexibly and demonstrate creativity in solving them. 
• Has an insatiable desire to provide best-in-class employee experience. 
• Good understanding of Employment Act and other relevant employee government legislations as applicable to the workplace. 
  

What you should be :

• An LB culture champion with a deep understanding of the LB brand, unique proposition, and vision.
• A charismatic, trustworthy, and relatable team player. 
• A high degree of professionalism, judgment, and discretion. 
• Extremely meticulous to a fault! 
• A genuine curiosity to know how things work and how to make them better. 
• A growth mindset and desire to constantly iterate, improve, and upskill oneself. 
• Excellent judgment and an ability to think beyond and for the long-term.
• A passion and knack for problem solving and thinking ‘out of the box’ and coming up with solutions that are scalable and cost-efficient. 
• Exceptional communication skills; able to present ideas; and build strong relationships with stakeholders across all functions and levels.
• Strong collaborative attitude.

As member of Office management team, your responsibility included 

• Greet visitors and direct them to appropriate staff members, answer incoming phone calls and transfer them to relevant staff;
• Provide administrative assistance to the staff and management;
• Liaise with the building management to maintain good office services (air conditioning; power, hygiene, safety, etc);
• Supervise JOG Office Boy as well as hygiene services;
• Handle petty cash and control office expenses;
• Prepare administration reports as needed;
• Conduct all purchasing duties according to approved purchase requests;
• Select and negotiate with suppliers for the best purchasing package in terms of quality, price, term, delivery, and services

1. Mengajarkan bahasa Jepang
2. Mengajarkan adat istiadat orang Jepang
3. Membuat laporan pelatihan
4. Memberikan bimbingan konseling
5. Tugas lain terkait pelatihan

Virtual Assistant (3 Months Contract Based)

Remote, Indonesia

The Client:

The District Attorney's Office in Alameda County, California, stands as the leading authority in law enforcement within the San Francisco Bay Area. Committed to upholding justice, the office ensures the thorough investigation and prosecution of criminal cases, safeguarding the community and maintaining public trust. Through its dedicated efforts, the District Attorney's Office strives to enhance safety and uphold the rule of law across Alameda County.

They are seeking remote talent to contribute to their critical campaign efforts. They are looking for individuals passionate about making a difference and have the skills to support their mission from afar. This role offers the opportunity to work closely with the team in California, assisting with various aspects of their campaign, from public outreach to digital content creation. Your contributions will help them effectively communicate our message, engage the community, and drive positive change.

Key Responsibilities: 

• Engage and liaise with volunteers, staff, and external stakeholders.
• Organize and coordinate campaign events, including logistics.
• Maintain accurate supporter lists, databases, and campaign documentation.
• Prepare and manage reports, presentations, and communication materials.
• Conduct research to support campaign initiatives.
• Collaborate with creative teams on outreach, marketing, and PR materials.
• Manage calendars, schedules, and deadlines effectively.
• Handle incoming and outgoing communication professionally.
• Ensure office management and supply organization.
• Assist with additional duties as assigned, adapting to evolving needs.

• Proven experience in campaign strategy development and execution.
• Strong skills in volunteer and stakeholder engagement.
• Proficiency in event planning and logistical coordination.
• Excellent data management and documentation abilities.
• High proficiency in English, with strong writing and communication skills.
• Expertise in office software (e.g., Microsoft Office, Google Workspace).
• Ability to conduct research and present findings effectively.
• Strong organizational and time management skills.
• Ability to collaborate with creative teams for marketing and PR.
• Flexibility to learn new tools and adapt to changing business needs.

Job Type: 3 months contract-based

Location: Remote

Working Hours: 60 hours / per week. Pacific Time.

Salary: $700 - $800 / per month