Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Min. lulusan SMA/SMK/MAN/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Service oriented
• Bersedia bekerja dengan mobilitas tinggi
• Lebih disukai apabila memiliki pengalaman di perusahaan jasa
• Mampu mengendarai kendaraan roda dua dan roda empat
• Memiliki SIM A & SIM C
• Penempatan : Jakarta Selatan dan sekitarnya

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus

• Grow the Power Tools business with focus on key users, strategically developing them according to their relevant Trades, Products and Applications.
• Develop Direct Sales without conflict with retail driven sales.
• Devise, coordinate and deliver detailed strategies to maximize the profitable potential of the assigned key accounts.
• Develop and maintain a strong customer network and provide the necessary sales and aftersales support and value added services (logistics, first level technical support, financials, commercial and concept training).
• Manage user contact data, frame contracts and pricing discussions, and fulfil international coordination requirements.
• Have close collaboration with internal stakeholders to ensure that projects meet the performance criteria, schedule and budget expectations.

• Act as Commission Manager, taking responsibility for end to end service delivery, often with respect to large or complex commissions or multiple commissions.
• To act as the key, day to day client interface, ensuring that client objectives are met through the delivery of a value added cost management service.
• Managing estimating and cost planning activities to include taking ownership of and presenting the final cost plan.
• Ensuring the production of monthly post-contract cost reports and presenting them to the client.
• Leading value engineering and life cycle costing exercise.
• Motivate team members, and drive towards positive client outcomes and meet deadlines in a fast-paced environment.
• Critically analyze, challenge and brainstorm project requirements and deliverables, in order to find creative solutions and alternatives on behalf of clients.
• To lead a cost management team, ensuring that the team members deliver on all accountabilities.
• To identify & act upon opportunities to improve cost management procedures, templates and products and hence improve the service provided to clients.
• To take line management responsibility as required.

• Plan, set and deliver standards for learning.
• Prepare and support critical thinking for student in classroom.
• Establish classroom management utilizing positive coaching.
• Observe and evaluate student's performance and development.
• Understanding of academic, social and behavioral needs and characteristics of high level student.
• Establish links with the parent community to ensure that parents are kept well informed about student progress.

Spa Supervisor

As a Spa Supervisor at Fairimont Jakarta, you will be responsible for overseeing the daily operations of the Fairmont Spa, ensuring a seamless and exceptional experience for guests. The ideal candidate will have a strong background in spa management, excellent leadership skills, and a passion for delivering outstanding customer service. The Spa Supervisor will work closely with the spa team to maintain high standards of service, foster a positive work environment, and contribute to the overall success of the spa.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Provide administrative support to spa departments as needed. 
• Ensure smooth operation of reception, hosting and reservations. 
• Supervision of reception (hiring, procedures, accounting). 
• Provide spa tours, when needed. 
• To attend promotional functions as appropriate. 
• Handle special assignments. 
• Co-ordinate sales activities when needed. 
• Maintain accurate records as required. 
• Work with the Spa Manager in the formulation of plans for projects and other areas. 
• Assist in the administration and implementation of Staff training in all aspects of the Spa’s operations, i.e. business telephone usage, guest relations, retail sales, spa services (massage, body scrub, facial, etc.). 
• Assist in the supervision of all spa departments, including facility operations as well as sales and marketing.  
• Maintain inventory and stocking of all reception materials. 
• Act as a liaison between spa and internal and external contacts. 

Guest Relations Manager of Japanese Affairs

As a Japanese-Speaking Guest Relations Manager at [Hotel Name], you will play a crucial role in ensuring an exceptional guest experience for our Japanese-speaking clientele. This position requires fluency in Japanese, strong interpersonal skills, and a deep understanding of Japanese culture and hospitality standards. You will be responsible for managing and enhancing the overall guest relations program, ensuring that every guest receives personalized and attentive service.

Employment will be under local contract. 

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Japanese Guest Relations: Act as a primary point of contact for Japanese-speaking guests, providing personalized assistance and addressing their needs throughout their stay. Create a welcoming environment for Japanese guests, ensuring cultural sensitivities are respected and met.

• Communication: Fluent communication in Japanese and English is essential.
  Liaise between Japanese-speaking guests and various hotel departments to fulfill special requests and preferences.

• Cultural Understanding: Demonstrate a deep understanding of Japanese customs, traditions, and etiquette to anticipate and fulfill guest expectations. Provide cultural insights to the hotel staff to enhance overall service quality.

• Problem Resolution: Proactively identify and resolve guest issues to ensure a seamless and enjoyable stay. Handle guest complaints effectively, aiming for swift and satisfactory resolutions.

• VIP Services: Coordinate special arrangements for VIP Japanese guests, including airport transfers, personalized amenities, and exclusive experiences.

• Training: Conduct training sessions for hotel staff to enhance their awareness of Japanese customs and preferences. Ensure that the entire team is aligned with the hotel's commitment to exceptional Japanese guest service.

• Guest Feedback: Collect and analyze feedback from Japanese guests to identify areas for improvement. Implement strategies to enhance overall guest satisfaction and loyalty.

• Collaboration: Collaborate with other departments, including front office, concierge, and F&B, to ensure a cohesive and seamless guest experience.

• Plan, set, and deliver standards for learning.
• Prepare and support critical thinking for students in the classroom.
• Establish classroom management utilizing positive coaching.
• Observe and evaluate student's performance and development.
• Understanding of academic, social, and behavioral needs and characteristics of high-level students.
• Establish links with the parent community to ensure that parents are kept well informed about student progress.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Parfums Christian Dior (www.dior.com/en_id/beauty)

THE CONTEXT

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

YOUR MISSION

Retail Sales Development

• Drive sales performance for all stores/counters to reach the target set by the management.
• Manage healthy stock inventory at all counters.
• Compile monthly sales reports to management (commercial lines including new launches).
• Communicate competition’s marketing activity to management.

Management of Sales Forces

• Ensure that BCs follow the Dior art of selling and express Dior Brand values through customer service.
• Motivate, evaluate and retain a dynamic sales team and build team spirit.
• Improve BC productivity and ensure development of BCs through regular coaching sessions and counter visits.
• Co-operate with training team to ensure BCs attend the mandatory training courses.
• Initiate and execute local incentive programs.
• Recruit the best qualified counter managers and BCs.
• Propose and work closely with Sales Manager on BC development plan to increase knowledge and skills.
• Propose and work closely with Sales Manager with regards to manpower allocation by store.
• Plan and control expense budget pertaining to retail activities (transportation, atrium miscellaneous expenses etc).
• Ensure sufficient manpower coverage at assigned counters.

Brand/ Image & Merchandising Execution

• Enhance Dior Brand Image through visual, merchandising, BC grooming and POS activities.
• Enforce strict and regular control of POS Merchandising, decoration and operating conditions up to PCD standards and following central guidelines.

Promotion/ Animation Management

• Supervise and execute the promotional activities formulated by Marketing department.
• Ensure preparation prior to the event/ animation and compile the feedback report after each event.
• Ensure sufficient manpower coverage at each event/ animation.

Retail Execution and Coordination

• Take ownership of any retail projects.
• Ensure counter teams’ consistent daily use of tools and operating standards.
• Monitor progress and review counters' results with CMs/ counter heads.
• Conduct annual performance reviews for BCs.

Mystery Shoppers Survey

• Ensure close follow up on action plans in order to improve D.I.O.R indicators of assigned counters.

WHO YOU ARE

• At least 5-8 years/experience in retail/operations at supervision level and already managing a team.
• Excellent knowledge/ experience in retail business.
• Strong leadership and people management skills.
• Experience in building effective teams.
• A result-driven high achiever with ambition, motivation and dynamism.
• Self- motivated, down to earth and willing to learn.

KEY COMPETENCIES

• Strong interpersonal & communication skills
• People-oriented supervisory skills
• Customer and sales focus
• Strong negotiation and analytical skills
• Highly organized and able to multi-task

WHAT CAN WE OFFER?

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

So, How Far Will You Take Dior?

- Pria, Usia Max. 35 Tahun

- Pendidikan minimal SMA / SMK / Sederajat

- Memiliki pengalaman minimal 1 tahun (diutamakan)

- Strategi marketing offline & online yang kuat

- Menguasai teknis pemasaran digital, strategis dan analisis

- Memiliki kemampuan kepemimpinan yang kuat

- Memiliki kemampuan Komunikasi & Negosiasi yang kuat

- Mampu bekerja secara mobile

- Jujur, Tegas, Ulet dan Rapi

- Dapat bekerja teamwork

1) Menjaga keamanan lingkungan perusahaan,

2) Mengawasi keluar masuknya orang dan barang dari dan ke perusahaan.

1) Melakukan jurnal/ pembukuan harian dan bulanan,

2) Memproses semua request yang diajukan user,

3) Membuat laporan keuangan, mencatat cashflow keuangan

1) Menjamin pencapaian sales target di areanya minimal 100% dari target yang ditetapkan,

2) Memonitoring stok outlet yang berada di area yang telah ditentukan,

3) Product Knowledge.

1) Melayani semua komplain user tentang hal-hal teknis di Head Office dan Pabrik seperti: rolling door rusak, lampu mati

2) Melakukan maintenance mesin-mesin produksi, Genset, AC, Pompa Air

3) Melakukan pemeriksaan terhadap jalannya mesin dalam melaksanakan produksi,

4) Membuat laporan jalannya mesin dalam melaksanakan produksi.

1) Menjamin pencapaian sales target di areanya minimal 100% dari target yang ditetapkan,

2) Memonitoring stok outlet yang berada di area yang telah ditentukan,

3) Product Knowledge.

• Berpartisipasi dalam semua aspek pengembangan perangkat lunak tangkas termasuk desain, implementasi, dan penerapan
• Merancang dan memberikan panduan dalam membangun sistem end-to-end yang dioptimalkan untuk kecepatan dan skala
• Bekerja terutama di .NET Core atau Node.js, React, dan JavaScript/TypeScript
• Terlibat dengan desainer dan insinyur frontend yang menginspirasi, dan berkolaborasi dengan pengembang backend terkemuka saat kami membuat API yang andal
• Memelihara kode dan menulis tes otomatis untuk memastikan produk dengan kualitas terbaik kualitas tertinggi
• Mempertahankan pengetahuan terkini tentang tren dan kemajuan industri

• Experience: min 2 Year as a IT Project Manager or Underwriting Analyst or Insurance Project Officer
• Experience in Insurance or Banking Industry is a plus
• Bachelor from Technology Infomation/ Management/ System Information/ Economy
• Experience with Life Insurance, Group Insurance, Project Management Methodology or SDLC and Bug Fixing
• Experience with digitalization process
• English competency is a plus

- Memelihara, mengukur, mengamankan, dan memantau infrastruktur yang ada, serta menyarankan perbaikan

- Mengkoordinasikan upaya tim DevOps untuk mencapai pengiriman tim

- Merencanakan kapasitas dan pemanfaatan sumber daya infrastruktur

- Meningkatkan instrumentasi di berbagai layanan, merevisi sistem pemantauan dan peringatan

- Berkolaborasi dengan berbagai pihak yang berkepentingan: pemimpin bisnis, pengembang, dan membantu mengembangkan budaya DevOps

- Membangun dan menerapkan alat dan infrastruktur pengembangan baru

- Memberdayakan tim yang berbeda untuk menghadiri dan memecahkan masalah saat muncul.

- Nyaman dalam menghadapi krisis bisnis (misalnya: bangun larut malam untuk menyelamatkan bisnis)

- Pengalaman yang luas dalam rekayasa DevOps, manajemen tim, dan kolaborasi.

- Kemampuan untuk mengawasi dan membimbing pengembang perangkat lunak junior, serta melapor kepada manajemen.

- Bekerja dengan pengembang perangkat lunak dan insinyur perangkat lunak untuk memastikan bahwa pengembangan

  mengikuti proses yang telah ditetapkan dan bekerja sebagaimana mestinya

- Memastikan praktik dan perangkat DevOps diikuti untuk mendukung upaya kami menuju

  pengiriman berkelanjutan di seluruh portofolio aplikasi multi-platform kami.

- Kemahiran dalam mendokumentasikan proses dan memantau metrik kinerja.

- Keterampilan interpersonal dan komunikasi yang luar biasa.

- Kemampuan untuk mengikuti tren dan inovasi pengembangan perangkat lunak.

Assist initiative owners to define initiative charter

- Assist initiative owners in creating detailed tasks, timeline and owner of tasks

- Coordinate cross-functional discussions/ working sessions

- Monitor progress of initiatives

- Create initiative dashboard to monitor success of initiatives

Partner with Business Units to:

- Design critical capabilities

- Conduct analysis to make data-driven decisions

- Refine/ improve processes

• Conduct inspection and approve materials submitted by the General Contractor are ensure accordance with the technical specifications.
• Conduct daily site walks to review progress, general quality of works and provide updates to the project team.
• Attend inspection of trenches, pits, voids and other services prior to closure, fabrication of CHW / ducting / sprinkler pipework and other related activities as per the inspection and test plan (ITP) and request for inspection and testing (RFIT).
• Attend site acceptance tests (RFIT).
• Assist with the review of engineering document: shop drawings, RFI, method statement, material approval, JSA.
• Attend RFI meetings and assist with response.
• Provide general advice to GC minor site issues on behalf of design consultant.