- Memiliki komunikasi yang baik

- Kemampuan Marketing Strategi, Negoisasi dan mampu menganalisa

- Terbiasa bekerja Target, dapat berkerjasama dengan Team maupun Individu

- Mampu bekerja secara Team

- Dapat memenuhi target penjualan

• Melakukan pekerjaan akuntansi yang dibutuhkan.
• Menerjemahkan secara mudah setiap transaksi dalam bahasa mandarin.
• Mengurus pembukuan perusahaan dan lainnya

• Minimal Pendidikan SMA
• Mempunyai kendaraan sendiri
• Bersedia bekerja mobile
• Memiliki smartphone
• Fresh Graduate welcome
• Penempatan : PONOROGO

• Minimal Pendidikan SMA
• Mempunyai kendaraan sendiri
• Bersedia bekerja mobile
• Fresh Graduate Welcome
• Memiliki smartphone
• Benefit : Basic Salary, Insentif, BPJS KS & TK
• Penempatan : PONOROGO, PACITAN, TRENGGALEK

Kami dari perusahaan Perseroan Terbatas Hong ming industry indonesia sedang mencari ahli "penerjemah bahasa mandarin" yang memiliki kualifikasi sebagai berikut:

1. pria/ wanita minimal umur 20 Tahun
2. Menguasai bahasa mandarin dan inggris
3. mampu baca, tulis mandarin
4. berpengalaman lebih diutamakan

untuk wawancara bisa contact ke : WA (082178529982)

• Create detailed, comprehensive and well-structured test plans and test cases.
• Perform all types of testing to ensure overall quality of the Product like user interface testing, functionality testing, regression testing, integration testing, etc.
• Create & manage bug reports and communicate with the team
• Collaborate with Engineering, UI/UX, Infrastructure and Product Management teams.
• Be an active part of analysis, design and planning activities.
• Be an enthusiastic advocate for good Agile practices.
• Eager to learn and grow as a professional.

• Oversee daily warehouse operations, including receiving, warehousing and distribution.
• Ensure all logistics activities comply with regulatory and internal procedural requirements.
• Set up and maintain an efficient warehouse layout for optimal space utilization.
• Stock level monitoring, cycle count, and assist HOD in controlling B Goods and consignment products.
• Assist in developing and implementing logistics strategies to enhance operational efficiency.
• Prepare and present reports on logistics KPI and quality targets to upper management.

MISSION AND RESPONSABILITIES:

As a Field Coach Trainer your mission is to support and develop the retail team in delivering the client experience to the benefit of store business. Through local execution of corporate strategy, you will train and coach Beauty Advisors to become ambassadors & expert of Brand culture, values, and products. Being the Make Up Artist, you will represent Guerlain during workshop, masterclass and event in sharing knowledge and DNA of our creations. Your role is to partner up with Store Manager(s) to deliver the training path, enable retail teams to enhance client experience and develop skills to engage our client. You will spend about 90% of your time in stores between coaching, in-store training in small groups and events.

• COACHING & TRAINING: ELEVATE THE TEAM PERFORMANCE

➢ Lead a culture of in-store coaching, with a priority on Beauty Advisors according to their needs,
➢ You will observe interactions with clients on the floor and through active listening and questioning, you will coach individual team members to draw out their own solution to improve and develop,
➢ You will support BM / CM in building individual coaching plans after performing gap analysis of their teams, and in coaching their teams on selling skills,
➢ Provide on-going feedback to BM / CM on the performance/progress of individual team members,
➢ In collaboration with Retail and Training team, actively facilitate product training, including new launches, for store population. You will leverage on role play and on-the-floor coaching to enhance the benefits to the Client,
➢ Elevate team make up skills and confidence of the team by regularly monitoring the quality of their make up services as well as coaching them through on-counter coaching & practice, but also by sharing tips / tutorial on a monthly basis
➢ Conduct out of store make up training on new launches as well as latest trends in order to educate and elevate team skills and knowledge,
➢ Review Make up skills performance for each team member 3 to 4 times per year by doing assessment,
➢ Assist RTM in conducting out of store training on other categories and follow up on questions & coaching,
➢ In collaboration with SRM & RTM, identify potential Beauty Advisor to be groomed as expert and work on a clear roadmap to reach this objective,

• EVENT & ACTIVITIES: DRIVE AWARENESS & BRAND LOVE
➢ Represent Guerlain during private client event and provide best in class service to drive client engagement,
➢ Support & lead out of store and in store event to drive sales and share brand DNA to client,
➢ Animate the team of make-up expert to drive & accelerate quantity of services performed to customer,
➢ Create and engage a community of make up expert / fashion lovers to develop brand love & awareness,

• GENERAL DUTIES NOT RELATED TO TRAINING
➢ Act as a platform for sharing of experience / best practices among the stores on coaching initiatives/programs,
➢ Lead by example in terms of the company’s policies and procedures,
➢ Exemplary personal service and Guerlain grooming standards,

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role

People are at the heart of everything we do. As our People Operations Assistant, you will be a champion of Love, Bonito’s culture and values and will play an integral role in spearheading the employee lifecycle globally. 

As a member of our Global Shared Service team, you will be reporting and working closely with our People Operations Manager to play a crucial role in supporting the People Operations team by managing the employee lifecycle, providing responsive support to employee inquiries, and maintaining HR systems. This role ensures that HR processes run smoothly and that employees receive timely assistance throughout their journey with the organisation.

Main Responsibilities

Employee Lifecycle Management:

• Assist in coordinating and executing all stages of the employee lifecycle, including onboarding, transitions, and offboarding.
• Ensure all employee records are accurately maintained and updated in HR systems.
• Support the execution of onboarding and orientation programs to help new employees integrate into the organization.

Employee Inquiries and Support:

• Serve as the first point of contact for employee inquiries related to HR policies, benefits, and other HR-related matters.
• Provide prompt and accurate responses to employee questions and concerns, escalating issues as necessary.
• Maintain a high level of customer service, ensuring a positive experience for all employees seeking assistance.

HR Systems Maintenance:

• Maintain and update HR systems with accurate employee data, including new hires, changes, and terminations.
• Monitor system performance and troubleshoot issues to ensure seamless operation.
• Assist in the implementation and testing of system updates or new HR technologies.

Documentation and Compliance:

• Ensure all HR documentation is up to date and compliant with legal and company policies.
• Assist in the preparation of reports and data analysis for the People Operations team.
• Support audit processes by providing accurate and timely information.

Administrative Support:

• Provide general administrative support to the People Operations Executive and the wider HR team.
• Assist with scheduling meetings, preparing documents, and coordinating HR events or programs.
• Manage HR-related communications, ensuring that all stakeholders are informed of relevant updates and changes.

Requirements & Experiences :

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
• 1+ year of experience in an HR support or administrative role.
• Proficiency in HR software and systems.
• Excellent written and verbal communication skills, ability to exercise tact, discretion and the initiative to efficiently meet the demands of our internal stakeholders.
• High attention to detail and a commitment to accuracy.
• Proven team player and have the ability to communicate effectively. 
• Experience in project coordination, or other document management or administrative experience in a fast paced, customer-centric environment.
• Ability to approach problems flexibly and demonstrate creativity in solving them. 
• Has an insatiable desire to provide best-in-class employee experience. 
• Good understanding of Employment Act and other relevant employee government legislations as applicable to the workplace. 
  

What you should be :

• An LB culture champion with a deep understanding of the LB brand, unique proposition, and vision.
• A charismatic, trustworthy, and relatable team player. 
• A high degree of professionalism, judgment, and discretion. 
• Extremely meticulous to a fault! 
• A genuine curiosity to know how things work and how to make them better. 
• A growth mindset and desire to constantly iterate, improve, and upskill oneself. 
• Excellent judgment and an ability to think beyond and for the long-term.
• A passion and knack for problem solving and thinking ‘out of the box’ and coming up with solutions that are scalable and cost-efficient. 
• Exceptional communication skills; able to present ideas; and build strong relationships with stakeholders across all functions and levels.
• Strong collaborative attitude.

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The role

People are at the heart of everything we do. With our rapid expansion, it is becoming more important than ever that we do it right! As our People Intern, you will play an integral role in the building of our Love, Bonito team and family. You will work alongside the P&C team in creating a passionate and high performing team, in a culture of openness, learning, operational excellence, collaboration, honesty, and innovation. 

Main responsibilities (including but not limited to)

• Supported the Insurance Standardization Project, ensuring alignment across all markets.
• Assisted with employee insurance claims and managed all corporate and travel insurance matters.
• Contributed to the development of the People & Culture Dashboard by leading data gathering efforts.
• Led the standardization of the employee handbook across multiple countries.
• Addressed and managed inquiries, concerns, and requests related to People & Culture.

Qualifications & Experience

• Proficient in English 
• Proficient in Google Suite [Spreadsheet is a must!]
• Open to university students of any seniority
• Candidates with a specialisation in Human Resource or related degree preferred
• Candidates with prior internships in People & Culture roles preferred

You should have / be

• A Love, Bonito ambassador with a good understanding of our culture
• A genuine love for people
• A fun, energetic and charismatic personality
• A performance-driven attitude and a hunger and thirst for results
• Excellent communication and people skills
• A high degree of professionalism, judgement and discretion
• A strong self starter with good initiative and a hands-on attitude to get things done!
• A charismatic, trustworthy and relatable team player 
• A growth mindset and eagerness to learn!

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role

People are at the heart of everything we do. As our People Operations Executive, you will be a champion of Love, Bonito’s culture and values and will play an integral role in streamlining the operations processes of our organization globally. 

As a member of our Global Shared Service team, you will be reporting and working closely with our People Operations Manager to spearhead all our payroll, leave, time management, and expense claims management to ensure accurate and timely processing. You will also be supporting the development of people policies and SOPs globally to create a passionate and high performing team, in a culture of openness, excellence, collaboration, honesty, and innovation. 

Main Responsibilities

People Operations (Payroll, Leave, Time Management, & Expense Claims Management)

• Manage and execute the accurate and timely processing of payroll for all employees including statutory contributions and income tax reporting. 
• Lead internal payroll processes and work closely with relevant stakeholders to collect and review attendance, work hours, and leave records. 
• Manage tax and withholding records and deductions for all federal, state, local, or other corporate taxes that affect payroll amounts.
• Manage all People related external invoices and ensure timely payment of all the invoices. 
• Assist in the accuracy of all payroll and claims reporting to ensure its within approved budget. 
• Prepare payroll reports and breakdown to support Finance with monthly closing payroll reporting. 
• Be the brain to trace the source of problems with a paycheck, troubleshoot payroll software tools, and determine fair solutions to paycheck discrepancies. 
• Manage and provide payroll related reports to external auditors during the yearly audit review. 
• Maintain regular communication with the People’s team pillars to ensure that employee records necessary for accurate payroll processing are up to date. 

People Operations (Global Shared Service)

• Assist with tackling HR related issues and questions such as payroll inquiries, compensation and benefits administration. 
• Manage the invoice submission of government-related applications including internship grant applications, labor market surveys, claims, training administration, tax clearances etc.
• Assist with the administration of BIPO, Connecteam, Salary Board, and other new tools (i.e. scheduling, time attendance) that are implemented. 
• Keep abreast of any relevant legislation changes especially related to payroll and tax of Singapore, Hong Kong, Indonesia, Malaysia, and Philippines and ensure the team is updated. 
• Support the country teams in the standardization of SOPs.

Requirements & Experiences :

• 2+ years of relevant HR experience with a good grasp of HR operations and past payroll processing experience. 
• Associate's or bachelor's degree in business or accounting preferred. 
• Championing the payroll processing and understanding Indonesia’s payroll law is a must! Understanding Hong Kong, Malaysia, Philippines and Singapore are a plus. 
• Proven team player and have the ability to communicate effectively. 
• Good understanding of Employment Act and other relevant employee government legislations as applicable to the workplace. 
• Experience in project coordination, or other document management or administrative experience in a fast paced, customer-centric environment.
• Ability to approach problems flexibly and demonstrate creativity in solving them. 
• Has an insatiable desire to provide best-in-class employee experience. 
• Excellent written and verbal communication skills, ability to exercise tact, discretion and the initiative to efficiently meet the demands of our internal stakeholders.
  

What you should be :

• An LB culture champion with a deep understanding of the LB brand, unique proposition, and vision.
• A charismatic, trustworthy, and relatable team player. 
• A high degree of professionalism, judgment, and discretion. 
• Extremely meticulous to a fault! 
• A genuine curiosity to know how things work and how to make them better. 
• A growth mindset and desire to constantly iterate, improve, and upskill oneself. 
• Excellent judgment and an ability to think beyond and for the long-term.
• A passion and knack for problem solving and thinking ‘out of the box’ and coming up with solutions that are scalable and cost-efficient. 
• Exceptional communication skills; able to present ideas; and build strong relationships with stakeholders across all functions and levels.
• Strong collaborative attitude.

Friends of Sally is looking for Social Media Executive to join our team, with a mission to deliver the best bamboo goods for families out there.

The responsibilities that come with the position:

Social Media Management

- Key point person in Friends of Sally social media

- Make Friends of Sally social media to be the tool to engage with our audience

- Build Friends of Sally's digital community with engaging and family friendly content

- Able to run Friends of Sally's marketing goals, campaigns, and messages successfully

Social media growth

- Work independently: schedule, shoot, and post social media contents

- Manage ads on social media platforms

- Working together with the whole marketing team to grow our platform

- Come up with a posting schedule and consistently upload content

The skills required for the position:

- Passionate and driven for family, motherhood, and children content

- Someone with a can-do attitude

- High proficiency on social media such as Instagram and TikTok

- Creative mind with a strong eye for fun and aesthetic design

- Attention to detail, composition, and layout

- Copywriting skills in English and Bahasa Indonesia

• Develop detailed engineering drawings and designs for production and manufacturing, utilizing CAD software to produce precise and accurate technical documentation.
• Create drawings according to the specifications and quantities outlined in the Budget Plan.
• Verify drawings are correct to specifications, codes, and other regulations, ensuring compliance with industry standards and safety guidelines.
• Develop technical reports, summarizing project details, design specifications, and potential challenges or considerations.
• Collaborate with architects, operations team, and contractors to address design issues, provide technical support, and ensure seamless project execution.
• Maintain a well-organized and up-to-date project file system, ensuring easy access to drawings, specifications, and project documentation.

• Construction Experience 2 years is required. Bachelor in Architecture or Civil Engineering is preferred.
• Proficient in CAD software, including AutoCAD, Revit, or equivalent.
• Strong understanding of architectural and engineering design principles.
• Excellent knowledge of construction codes, standards, and regulations.
• Ability to multitask and manage several projects at a time.
• Exceptional attention to detail and a high level of accuracy.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with a diverse team.
• Time management skills to complete error-free work within the required timeframe.
• Critical thinking and problem-solving abilities to develop creative solutions.

Senior Staf Pemantauan bertanggung jawab untuk menjadi fasilitator dalam menjembatani koordinasi dan kolaborasi yang efektif antara Manajemen Pelaksana Program Kartu Prakerja (MPPKP) dengan mitra pemantauan eksternal. Posisi ini berperan penting dalam memastikan kelancaran komunikasi, penyelarasan tujuan, dan pencapaian target pemantauan yang sesuai dengan standar yang ditetapkan. adapun detail role Senior Staf Pemantauan adalah sebagai berikut:

1. Bertanggung jawab untuk mengelola seluruh proses pemantauan kegiatan yang dilakukan oleh Tim Pemantauan;

2. Berkoordinasi dengan tim internal serta mitra eksternal untuk memastikan proses pemantauan dilaksanakan dan data hasil pemantauan tersedia secara optimal;

3. Mengawasi dan memastikan pelaksanaan strategi pemantauan yang efektif untuk mengevaluasi program Kartu Prakerja;

4. Menyiapkan dan menganalisis laporan pemantauan yang mencakup penilaian terhadap kepatuhan dan kualitas pelatihan serta rekomendasi perbaikan;

5. Melakukan verifikasi dan validasi informasi serta data yang diterima dari berbagai sumber;

6. Menjalin hubungan baik dengan semua pemangku kepentingan untuk memastikan kerjasama yang efektif;

7. Mengidentifikasi berbagai kendala maupun praktik baik serta memberikan rekomendasi terhadap pelaksanaan program

1. Pendidikan minimal S1 di bidang Ekonomi, Statistik, Geografi, Pendidikan, Ilmu Sosial dan Politik, Ilmu Kesejahteraan Sosial, Ilmu Hubungan Internasional atau jurusan lainnya yang terkait bidang humaniora, sosial dan pemberdayaan;

2. Memiliki pengalaman minimal 2 tahun dalam pemantauan program

3. Memiliki pengalaman bekerja dengan mitra eksternal dan kemampuan dalam memfasilitasi kolaborasi yang efektif.

4. Memiliki kemampuan yang kuat dalam analisis data: pengolahan data statistik maupun kualitatif serta menyusun laporan dan memberikan rekomendasi yang relevan, terutama dengan menggunakan software pengolahan data seperti Ms. Excel, Google Spreadsheet, Google Studio atau software analisis lainnya.

5. Memiliki kemampuan komunikasi yang baik, secara lisan maupun tulisan dan kemampuan negosiasi yang kuat.

6. Mampu bekerja secara mandiri maupun dalam tim, dengan orientasi hasil dan perhatian terhadap detail.

7. Mampu bekerja secara agile, tangkas dalam beradaptasi dengan berbagai konteks, perubahan, dan penyesuaian dalam waktu yang singkat, sesuai dengan kebutuhan yang dinamis.

8. Pengalaman sebelumnya dalam lingkungan pemerintahan atau organisasi non-pemerintah merupakan nilai tambah

Working with Government of Indonesia's pioneer of digital transformation public service

Deskripsi Pekerjaan

1. Menjawab panggilan telepon dan email dari pelanggan

2. Membantu pelanggan dengan pertanyaan tentang produk, status pesanan, dan pertanyaan umum lainnya

3. Menyelesaikan keluhan dan masalah pelanggan dengan cepat dan profesional

4. Mempertahankan sikap positif, empatik, dan profesional terhadap pelanggan

5. Memproses pesanan, pengembalian, dan penukaran dengan akurat

6. Menyimpan catatan rinci tentang interaksi dan transaksi pelanggan

7. Bekerja sama dengan anggota tim untuk memberikan layanan pelanggan yang luar biasa

8. Mengikuti kebijakan dan prosedur perusahaan

1. Mengajarkan bahasa Jepang
2. Mengajarkan adat istiadat orang Jepang
3. Membuat laporan pelatihan
4. Memberikan bimbingan konseling
5. Tugas lain terkait pelatihan

• Incharge as Food & Beverage Cost Controller in the supervision of Receiving Clerk, handling of Food and Beverage requisitions, preparation of Sales Analysis and Standard Recipe Costing, preparation of Cost Reports, monitoring and control purchases against budget, pre-cost of all restaurant and banquet menu, inventory of Food and Beverage and other items and management of minimum and maximum par level of all store items.
• To ensure the smooth and efficient operation of Cost Control, Store rooms and Receiving and to assist Management in keeping the cost of food, beverage and other supplies to the minimum. 
• Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, and guest service.
• Spot Checks.
• Submit all Food and Beverage cost related details to the Accounts Department.
• Submit to the Food and Beverage Department, all necessary information related to Food and Beverage sales and cost control.
• Ensure that proper records have been kept of inventory receipts, issues and returns by use of storeroom stock cards and signed documents.
• Conduct monthly inventory of food, beverages and other storeroom items.

• The role acts as the primary touchpoint for Commercial performance in the given territory.
• The role provides strategic guidance to property leadership teams, ensuring each property executes a successful commercial strategy.
• The role develops commercial talent within the region, and drives a culture of performance and collaboration amongst property and regional teams.

- Mengunjungi debitur dan melakukan pengiriman Surat Peringatan (SP) dalam masa tunggakan > 20 hari untuk melakukan validasi kondisi, analisa dan penagihan pembayaran kewajiban debitor yang belum diselesaikan.

- Menegosiasikan opsi pembayaran yang sesuai kepada nasabah

- Memonitor janji bayar debitur sesuai dengan masa tunggakan dan menagih kembali sesuai janji bayar.

- Mencari keberadaan pelanggan apabila tidak dapat ditemui baik di rumah maupun kantor

- Memastikan semua data pelanggan benar termasuk nomor telepon dan alamat

- Melaporkan dan mendiskusikan dengan atasan mengenai hasil kunjungan/penanganan. - Membuat catatan atas setiap aktivitas penagihan ke dalam collection system.

- Melakukan koordinasi dengan pihak internal collection maupun unit terkait sehubungan dengan penanganan debitor 

Job Summary:

The Brand Executive for Sampoerna University is a pivotal role responsible for shaping and executing marketing strategies that drive brand recognition and business growth. This position involves developing comprehensive go-to-market strategies, monitoring brand performance, and leading initiatives to enhance the university's market presence. The Brand Executive will ensure that all marketing activities are aligned with the university’s strategic goals and brand vision.

• Strategy Development:
• • Develop and implement comprehensive go-to-market strategies for the Sampoerna University business unit.
  • Design and execute marketing plans that drive brand awareness and align with business objectives.
• Performance Monitoring:
• • Track, analyze, and report on brand metrics to measure the effectiveness of marketing campaigns and activities (MQL/Student Body)
  • Adjust strategies based on performance data to enhance brand impact and achieve business goals.
• Brand Enhancement:
• • Lead initiatives to increase brand recognition and strengthen the university's market position.
  • Develop creative campaigns and promotional activities that resonate with target audiences.
• Cross-Functional Collaboration:
• • Work closely with Sales, Faculty and all SU-related departments to align marketing activities with strategic objectives.
  • Collaborate with channel marketing teams to drive impactful outcomes and ensure cohesive execution of marketing plans.
• Campaign Management:
• • Oversee the execution of marketing campaigns from concept through delivery, ensuring alignment with brand standards and business goals.
  • Coordinate with external vendors and agencies as needed to support campaign efforts.

Vivid Money is the first mobile banking app that combines all your daily money needs in one app. Whether it’s spending, saving, or investing – Vivid offers an easy, flexible, and transparent solution to grow your money. Vivid is ground breaking and has managed to reach over half a million users in only two years.

We want to be more than just a name on your CV. We strive for the talent to achieve the full potential and beyond, providing the tools to learn and develop within our fast-growing company. We encourage you to challenge the status quo and bring in your own ideas and opinions. We want to be a playground to try new things, make mistakes and learn from them.

We are currently looking for Customer Support Specialists (f/m/d) to join our Team!

What you will do

• Answering customer’s requests via chat and email, helping and guiding them through the app and providing them with the best user experience in English
• Being our customers voice by sharing their feedback and reporting their issues
• Collaborating with our different teams and having direct impact to improve our Product
• Representing Vivid Money and build a trustful relationship with our customers

• Demonstrated expertise in customer support or service, with a preference for experience in the banking or financial services industry and dealing with SMEs
• Exceptional problem-solving and decision-making skills
• Good observational skills for process and product improvement
• Outstanding interpersonal and communication skills, encompassing both verbal and written proficiency in English
• Capable of managing multiple tasks and thriving under pressure in a dynamic environment
• Comprehensive knowledge of SME banking products, services, and processes.
• Capable of working within the CEST time zone, committing to 40 hours per week, distributed as 8 hours per day, excluding a 1-hour lunch break.
• Fluent in English. Other European languages are an advantage.

• Opportunity to participate in the creation of a new and innovative company
• Great working atmosphere in a motivated and dynamic team
• Opportunities to learn and grow together with the company

About us!
We are an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

About us!

We are an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

About us!
We are an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

About us!
We are an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe