• Leading engineering department staffs and directs them to achieve department & company objective
• Managing accounting/budgeting and providing various reports as necessary
• Manages technicians in term of: determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions
• Becoming the person in charge for audit for safety
• Coordinate or acts as a liaison between vendors/contractors or work unit and local statutory governmental organization
• Interprets and implements policies and procedures; evaluates staff and makes hiring and termination recommendations
• Assumes other duties or responsibilities as assigned by the Residence Manager

1. Carry out planting and plant care

2. Carrying out maintenance on garden tools

3. Carry out pruning throughout the garden area

• Ensure that the computer used can function normally/run as it should.
• Must ensure that all computers used by users are connected to the network.
• Check if the applications used are functioning
• Check and update the operating system and applications run by the user.
• Tasked with backing up all data to ensure it is safe and if the system experiences problems, you need to restore data from the existing backup system.
• Responsible for supporting machines such as printers, scanners and so on.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 1 years of experience in HR or General Affairs.
• Proven knowledge of HR practices and general office administration.
• Excellent communication, interpersonal skills and able to do multitask.
• Familiar with MS Office and HR software (e.g. HRIS) is an advantage. 
• Good command of English (spoken and written) and computer literacy.

• Design and execute communication plans to promote the company's brand, products, and services through various channels (e.g., digital, print, social media).
• Develop engaging multimedia content (e.g., videos, infographics) to support marketing initiatives.
• Build and maintain relationships with media outlets, journalists, and influencers to generate positive coverage of the company's activities and initiatives.
• Develop and implement internal communication strategies to ensure that employees are informed and engaged with the company’s vision, mission, and values.

• Provides functional assistance and direction to the F&B Service operation as assigned.
• Directs and controls all subordinate to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Liaises with stewarding, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
• Develops training plans and conducts on-the-job training sessions for Food & Beverage Service associates.
• Monitoring and controlling the property’s OE inventory.
• Perform any other duties as required and directed by the Residence Manager or Management

• Assists Housekeeping Manager in daily operation, and supervise Room Attendant/Public Area/Linen Attendant.
• Manages schedule and carry out periodical cleaning programs.
• Monitors and check team's work results to ensure no linen or equipments are abused or out of stock.
• Manages guest’s complaints and needs promptly.
• Refers any defects/damage to furniture, fitting, and equipment to Engineering Department promptly.

• Build and maintain strong relationships with corporate clients, travel agencies, and MICE (Meetings, Incentives, Conferences, Exhibitions) companies.
• Identify new business opportunities and develop strategies to increase hotel revenue, including room sales, meeting packages, events, and catering services.
• Assist in the creation and implementation of sales plans, ensuring alignment with hotel goals and market trends.
• Meet or exceed individual sales targets as set by the management.
• Maintain accurate records of sales activities, client interactions, and contract negotiations in the CRM system.
• Prepare reports and forecasts as required by management.

• Work closely with the Brand Manager to design and refresh the guideline for Regional Brands applicable for advertising, signage, and products
• Design and create visually appealing graphics, illustrations, and layouts for various marketing materials, including brochures, flyers, social media posts, website banners, and other promotional materials
• Develop and maintain a consistent brand identity across all marketing and communication channels, ensuring adherence to brand guidelines.
• Assume other duties or responsibilities as designated by management.

• Maintain Cleanliness Guest Room & Hotel Area
• Give Excellent Service to the Guest
• maintain guest satisfaction

• Handling FB Product operation
• Maintain Cleanliness of Kitchen Area
• Prepare Food Production for All day Dining Restaurant
• Give Excellent Service to the Guest

• Build and maintain strong relationships with corporate clients, travel agencies, and MICE (Meetings, Incentives, Conferences, Exhibitions) companies.
• Identify new business opportunities and develop strategies to increase hotel revenue, including room sales, meeting packages, events, and catering services.
• Assist in the creation and implementation of sales plans, ensuring alignment with hotel goals and market trends.
• Meet or exceed individual sales targets as set by the management.
• Maintain accurate records of sales activities, client interactions, and contract negotiations in the CRM system.
• Prepare reports and forecasts as required by management.

Deskripsi Pekerjaan

• Mencatat, merekap, dan menyimpan reagent dengan sistem pengkodean dan pengaturan sesuai kriteria. Menyiapkan dan mendistribusikan reagent yang diminta oleh laboratorium.
• Membuat laporan tentang stok reagent yang mencapai batas minimum dan melaporkan kondisi bahaya, metode kerja tidak aman, serta kecelakaan kepada atasan.
• Mengikuti prosedur kerja perusahaan, ketentuan pengendalian risiko, serta pelatihan keselamatan untuk memastikan pekerjaan dilakukan secara aman dan sesuai standar K3.
• Memastikan penggunaan alat pelindung diri (APD) sesuai ketentuan perusahaan, melaporkan kondisi APD yang tidak layak pakai, dan meminta penggantian jika diperlukan.
• Menjalankan dan mematuhi standar ISO/IEC 17025 dalam semua kegiatan operasional laboratorium.

• Melakukan pemeriksaan baik secara harian terhadap Divisi Marketing, Collection maupun Operation di cabang guna memastikan bahwa semua transaksi/kegiatan telah dilakukan dengan benar guna mencegah terjadinya penyimpangan/ penyelewengan serta dipatuhinya kebajikan manajemen.
• Melakukan survey kepada nasabah terkait dengan prosedur kerja yang sudah dilakukan Divisi Marketing, Collection, dan Operation

• Memonitor dan bertanggungjawab atas kelancaran kegiatan yang Building & Maintenance.
• Memastikan kelayakan bangunan, baik head office maupun kantor cabang/regional/pool.
• Memastikan pengadministrasian terhadap hal-hal yang terkait dengan pemeliharaan bangunan kantor dan yang berhubungan dengan building dan ME maupun jaringan data/telp.

'- Review arrival list to welcome the guest

-Greats guest upon arrival with warm welcome and personalize service

- Ensure to Be aware of Resort daily Activity

- Ensure to Be aware of Resort daily Activity

-Assist in other villas or areas as requested by Manager

 - Control Inventory for all items in the Guest room, Living Areas such as glassware & flatware

'- Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.  

-Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.  

- Monitor lobby traffic and assign team members as required. 

- Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.  

- Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests. 

- Plan, prepare and implement high quality food and beverage products, and set-ups in all areas in the restaurant. 

-Work seamlessly with recipes, standards and plating guides. 

- Maintain all HACCP aspects within the hotel operation.  

- Use appropriately all equipment, tools and machines. 

- Focus on constant improvement of training manuals and SOPs. 

1. Melakukan riset dan penelitian

2. Merencanakan fitur dalam aplikasi

3. Design thinking

4. Membuat prototipe

Melakukan proses analisis dan verifikasi terhadap kelayakan/kualitas calon Customer dari proses screening pertama dan memberikan rekomendasi approval kepada Komite Kredit

- Responding promptly to customer inquiries

- Communicating with customer

- Acknowledging and resolving customer complaints

- Ensure customer satisfaction levels are always on target

•       To do mis-en-place

•       To maintain cleanliness and hygiene

•       To pick up stores, arrange food and ingredients in the Standart procedure

•       To Cook and present as per the standard recipes

•       Effective utilization of raw materials

•       Control wastage

•       To do mis-en-place

•       To maintain cleanliness and hygiene

•       To pick up stores, arrange food and ingredients in the Standart procedure

•       To Cook and present as per the standard recipes

•       Effective utilization of raw materials

•       Control wastage

• Take food and drink orders from customers accurately and with a positive attitude.

• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

• Engage with customers in a friendly manner.

• Knowledge of the menu, with the ability to make suggestions.

• Ensure tables are enjoying their meals and take action to correct any problems.

• Collect payments from tables.

• Prepare checks that itemize and total meal costs and sales taxes.

• Help food preparation staff when necessary.

•       Ismaya Lifestyle Card : Card SOP's, Benefits of various cards, Policies relating to staff use of cards, Ismaya app, New member

•       ENT / DM Polices & Procdures : ENT Categories, Understanding the physical application of SOP's in store, Actions for abuse 

• Operate utility equipment
• Doing coordination/ report with leaders