pelaksanakan perbaikan dan perawatan mesin/peralatan utility seperti lampu, AC, dan sarana umum lainnya (sistem mekanikal elektrikal dan plambing)

-Housekeeping

-Restaurant

-Bar

-Galley

-Provision

-Entertainment

Pelayan toko (minimarket/supermarket)

Melakukan administrasi Store, mendisplay barang, melakukan transaksi kepada customer (sebagai kasir), menjaga kebersihan dan kenyamanan Store, melakukan quality check, menghitung stock barang, swerta

The Collection Staff will be an integral part of our Accounting Department, responsible for managing the company's accounts receivable and ensuring timely collection of outstanding debts. This role requires a detail-oriented individual with excellent communication skills and a proactive approach to resolving payment issues.

Key Responsibilities:

• Contacting customers via phone, email, and mail to follow up on overdue payments.
• Negotiating payment plans and settlements with delinquent accounts while maintaining positive relationships with customers.
• Updating customer records and payment status in the accounting system accurately and promptly.
• Collaborating with the teams to address customer inquiries and resolve payment disputes.
• Generating reports and analyzing data related to accounts receivable aging to identify trends and areas for improvement.
• Recommending strategies to minimize bad debt risk and improve overall collections efficiency.
• Assisting with month-end and year-end closing activities related to accounts receivable.

Qualifications:

• Min D3 in Accounting, Finance, Business Administration, or related field preferred.
• Proven experience working in a collections role, preferably in a corporate environment.
• Strong understanding of accounting principles and practices, particularly in accounts receivable management.
• Excellent English communication skills, both verbal and written, with the ability to effectively negotiate and resolve payment issues.
• Proficiency in using accounting software and MS Office applications, particularly Excel for data analysis.
• Highly organized with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Ability to work independently and collaboratively as part of a team, demonstrating professionalism and integrity in all interactions.

The School Administrator will play a crucial role in the efficient running of the school, overseeing administrative tasks, supporting the school leadership team, and ensuring a welcoming and supportive environment for students, staff, and parents. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills.

Job Description:

• Manage the day-to-day administrative operations of the school office.
• Maintain accurate student records, including but not limited to attendance, and academic performance.
• Oversee the scheduling of classes, meetings, and school events.
• Ensure compliance with all school policies and government regulations.
• Ensure that health and safety standards are upheld throughout the school premises.
• Provide administrative support for student services, including counseling, special education, and extracurricular activities.
• Assist in the coordination of student pick up, student's birthday, etc.

Qualification:

• Bachelor’s degree in Business Administration, Education, or a related field (fresh graduates are welcome to apply).
• Relevant certifications in school administration are a plus.
• Excellent written and verbal communication abilities in English.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and school management software.
• Strong problem-solving skills and the ability to work independently and as part of a team.

Deskripsi Pekerjaan :

1. Membentuk team sales dibawah kepemimpinan
2. Monitor target dan team supaya bisa memenuhi tanggung jawab
3. Memenuhi target penjualan perhari dan perbulan
4. 1 minggu 6 hari kerja (tidak libur weekend dan tgl merah)

We are seeking a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

We are looking for a detail-oriented Content Moderator to join our eCommerce team. You will review and approve product listings, ensure content compliance, and maintain quality standards across our platform. The ideal candidate has a strong eye for detail, excellent communication skills, and a passion for maintaining a positive user experience.

HEAD BUTLER

As the Head Butler, you will lead and manage a team of butlers to deliver exceptional service and hospitality to guests. Your primary responsibility is to oversee the daily operations of the butler department, ensuring seamless coordination and execution of tasks. You will coach, mentor, and supervise butlers, setting high standards for guest service, etiquette, and professionalism. Additionally, you will liaise with other departments to fulfill guest requests and preferences, maintain inventory of supplies, and ensure the cleanliness and presentation of guest areas. Your leadership and attention to detail will contribute to an unforgettable guest experience.

Primary Responsibilities

General Duties

• Support Front Office Manager to manage and organizes Front Office team whose mission is to ensure service and product quality standards are met and that optimum service is provided to all guests according to Hotel’s and Company’s objectives.   This is accomplished within the scope of a budget and in conformity with well- defined management norms.
• To be the champion of membership program for the resort and sharing through training to other colleagues on information related to membership program
• Responsible for planning, directing, controlling, co-coordinating and participating in the activities of all personnel engaged in guest-related activities in Front Office.
• Responsible for the operation of the Front Office department, overall condition and maintenance of the property, repair and up keeping of the furniture, fixtures and equipment's, installations, systems and buildings of the Hotel. Both in term of assets and respect of equipment’s.
• Monitor Front Office personnel in particular Butler team to ensure guests receive prompt, cordial attention and personal recognition at all-time especially for special attention guest and VIP
• Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue by setting up target and drive the team to achieve up-sell program for villa and in house activities
• Promote internal hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with Resort’s Sales and Marketing Program
• Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
• To know and implement system recovery procedures when needed, interpret reports and share the necessary information to relevant department for improvements
• Monitor and control the VIP amenities, making sure that they are fresh and in high quality
• Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
• Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
• Maintain all procedures and adheres to them within the  guidelines; in particular with emphasis on hotel credit policy.
• In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, Tsunami, etc
• Works with Housekeeping and Finance in the preparation and monitoring of the Rooms’ and FO budget and forecast.

General Responsibilities

• Plans, directs, controls and co-ordinates activities of all Front Office personnel on activities related to guest to make sure personalized service is extended at all-time to in house guest to maximize guest satisfaction
• Responsible for the elaboration and implementation of standards related to SOP and LQA standards
• Schedule and regularly conducts routine inspections of areas under his control
• Checks all Front Office equipment including buggy and hotel vehicle, making sure they are in clean and in good working conditions, follow up on equipment that need repair, additional spare parts, replacement or disposal
• Co-operates with  the  Purchasing  department  in  locating  sources  for needed items, substitutes locally available for imported ones and ensure best quality and value for money
• Controls   costs   by minimizing/decreasing chances of property damage,   maintaining   adequate inventory of items including stationeries and collaterals

Chef de Partie is responsible for the production of all pastry Items following standard recipes production of the highest quality products, supervising the Colleagues in efficient manner, strive to keep the working hours to the most efficient. Without compromising quality, maintain hygiene and safety standards as per company guidelines. Create a departmental culture of motivation, team spirit and creativity. 

General Duties 

• Produce pastries, cakes, desserts, chocolates, petit fours and ice cream and ensure that they are in compliance with the prescribed recipes and specifications. 
• Understand the basic philosophy of the company. Implement and energize the  Company philosophy in their daily work. 
• Assist in keeping record on stock level and store all semi-finished and finished bakery Products properly to keep spoilage to a minimum. 
• Monitor the proper handling and storage of all produce to keep spoilage to a minimum. 
• Participate to Daily Taste Panel to ensure FB team, Culinary and Pastry knowledge is challenge daily to ensure great guest experience. 

Policies and Procedures 

• Ensure adequate staffing daily to ensure smooth operations.  
• Prepare recipes of new items for costing and verify cost analysis of each dish. 
• Prepare daily market list after reviewing the par stock and prepare the requisition orders to be approved by Assistant Pastry Chef before submission. 
• Liaise with the Stewarding section to maintain cleaning schedule. 
• Maintain H.A.C.C.P program where implemented. 
• Perform any other related duties as and when assigned by the Assistant Pastry Chef. 

Primary Responsibilities

• General Duties

• Direct and supervise the preparation and production of all dishes and ensure that they comply with the prescribed recipes and specifications. Undertake regular checks on the quality of all food items and recommended improvement when necessary.
• Develop a presence in your designated restaurant. Each evening visit the restaurant and meet with guests. Promote Dining destination.
• Determine the required mice-en-place in each section and check the store requisitions. Sign off on prepared requisitions by subordinates.
• Create the menus and produce recipes with Executive Chef. Prepare sample tasting for management when required.
• Review the sale of dishes. Suggest and implement changes to the menu items according to customer’s demand and the availability of seasonal ingredients for supervisor’s approval.
• Monitor the proper handling and storage of all produce to keep spoilage to a minimum.
• Drive Daily Taste Panel to ensure FB team and Culinary knowledge is challenge daily to ensure great guest experience.

Policies and Procedures

• Ensure adequate staffing daily to ensure smooth operations. Create and submit weekly staff rosters for Executive Chef approval and advise Executive Chef on recruitment and promotion of subordinates when appropriate.
• Take ownership and accountability for the profitability of the restaurant.
• Prepare recipes of new items for costing and verify cost analysis of each dish.
• Prepare monthly duty roster and manage Public Holiday and Annual Leave.
• Prepare daily market list after reviewing the par stock and prepare the requisition orders to be approved by executive chef before submission.
• Liaise with the Stewarding section to arrange schedule of cleaning and pest control.
• Assist Executive Chef in preparing operating budgets.
• Maintain H.A.C.C.P program where implemented.
• Perform any other related duties as and when assigned by the Executive Chef.

Secondary Functions:

• Assist with inventories as scheduled.
• Assist in creation of Banqueting menus, recipes and costs.
• Follow maintenance program and cleaning schedule.
• Perform duties in other areas of kitchen as assigned.
• Work at off-premise functions.
• Attend designated meetings.
• Participate and help organize cooking competitions.

Primary Responsibilities

• Supervise and carry out the production of pastries, Bread, Bakery, cakes, desserts, chocolates, petit fours, ice cream and ensure that they comply with prescribed recipes and specifications.
• Understand the basic philosophy of the company. Implement and energize the company philosophy in his/her daily work.
• Check and prepare the required mise-en-place according to orders.
• Prepare store requisitions for supervisor’s approval and check that the received goods meet the predetermined quality and purchasing specifications.
• Ensure the proper handling of all semi-finished and finished products to keep spoilage to a minimum.
• Monitor the proper handling and storage of all produce to keep spoilage to a   minimum.
• Drive Daily Taste Panel to ensure FB team and Culinary knowledge is challenge daily to ensure great experience.
• Create new types of pastries and desserts preparing sample tasting

Policies and Procedures

• Ensure adequate staffing daily to ensure smooth operations. Create and submit weekly staff rosters for Executive Chef Approval and advise Executive Chef on recruitment and promotion of subordinates when appropriate.
• Take ownership and accountability for the profitability of the outlet.
• Prepare recipes of new items for costing and verify cost analysis of each dish.
• Prepare monthly duty roster and manage Public Holiday and Annual Leave.
• Prepare daily market list after reviewing the par stock and prepare the requisition orders to be approved by executive chef before submission.
• Liaise with the Stewarding section to arrange schedule of cleaning and pest control.
• Assist Executive Chef in preparing operating budgets.
• Maintain H.A.C.C.P program where implemented.
• Perform any other related duties as and when assigned by the Executive Chef.

Secondary Functions:

• Assist with inventories as scheduled.
• Assist in creation of Banqueting menus, recipes and costs.
• Follow maintenance program and cleaning schedule.
• Perform duties in other areas of kitchen as assigned.
• Work at off-premise functions.
• Attend designated meetings.
• Participate and help organize cooking competitions.

Primary Responsibilities

Operation

• Conduct daily briefings and ensure that all pertinent information is well received by team members

• Supervise and manage daily activities of the department

• Ensure that all team members are properly trained and have the tools and equipment needed to effectively carry out their respective job duties

• Educate/train team members on current safety issues to ensure compliance with all local laws and safety regulations

• Work with Design and Construction team, engineers, and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors

• Supervise the maintenance and of repair the interior and exterior of buildings, hotel rooms and contents

• Ensure the execution and achievement of the hotel's preventive maintenance program

• Establish and maintain procedures with regards to the security and replenishment of the hotel’s inventory and assets, such as (not limited to) tools, supplies, equipment, furniture, televisions etc.

• May be responsible for determining the security requirements necessary to ensure that hotel property, employees, guests and patrons are protected against theft, crime, and other hazards, and/or manage the relationship with a third party security firm contracted for such purposes

• Monitor budget and control expenses within all areas of the department

• Participate in the preparation of the annual departmental operating budget and financial

Team Management

• Plan for future staffing needs

• Interview, select and recruit team members

• Identify and develop team members with potential. Mentor and train appropriate employees for upward growth

• Conduct performance review with the team

• Constantly monitor team members’ appearance, attitude and degree of professionalism

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

• Prepare payroll and gratuity reports

• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

him/

Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures

• Comply with hotel and department policies and procedures at all times

• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the Management of the Hotel

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Main Complexity/Critical issues in the Job

Proficient in all aspects of building operations and facilities management

STAFF NURSE OPD :

• Melakukan konfirmasi jadwal praktek dokter dengan kesiapan ruang praktek yang akan digunakan
• Melakukan pengisian formulir sensus harian, buku register/ berkas Rekam Medis pasien, dan atau formulir-formulir yang digunakan di unit kerjanya.
• Melaksanakan kegiatan peningkatan mutu pelayanan keperawatan dan pasien safety di unit kerjanya.
• Melaksanakan jenis kegiatan asuhan keperawatan yang akan diselenggarakan sesuai kebutuhan pasien serta mengembangkan metode pemberian pelayanan kepada pasien

1. Memiliki kepedulian terhadap keselamatan kerja, kesehatan dan kebersihan serta memiliki pengetahuan tentang lingkungan dan energi.
2. Menjadi operator di perusahaan manufaktur dengan memproduksi sepatu.
3. Berbagai posisi operator dalam proses pembuatan sepatu.

• Checking figures (numbers) tally between documents for tax audit process.
• Preparing and submitting related documents and data for tax audit process.
• Translating letter/minutes of meeting from tax auditor/documents.
• Cross-checking tax figures of any tax calculation.
• Supporting tax analysis for fairness and accuracy.
• Preparing draft from other division and follow up the process.
• Submitting documents and progress to Tax Office.
• Supporting administrative work and review/analysis work.

Primary Responsibilities

Operation

• Carry out planned and unplanned maintenance programs for the various systems such as (not limited to) the following :

Air-conditioning & electrical, refrigeration, FLS equipment, building maintenance including furniture & fixtures, painting, parts renewal & repairs, kitchen and laundry equipment, low voltage (LV), guest rooms, F&B outlets, function/banquet areas, front/back of the house, plumbing & drainage

• Communicate with engineering management and team leader with regards to possible improvements to increase efficiency

• Co-ordinate and inform engineering management and team leader of any disruptions to service of any kind

• Always implement safe work practices, efficient methods, proper preventative maintenance and repair

• Develop skills through training and hands on experience

• Comply with hotel and department policies and procedures at all times

Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures

• Comply with hotel and department policies and procedures at all times

• Attend all briefings, meetings and trainings as assigned by management

• Report for duty on time wearing clean and complete uniform at all times

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the Management of the Hotel

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Meet with Executive Chef/Executive Sous Chef/CDC to review schedules, assignments, anticipated business levels, changes, and other information pertinent to the job performance

• Prepare all dishes following recipes and yield guides, according to standards and assign production and preparation work for all staff to complete, and review priorities
• Interact with customers and review guest feedback periodically
• Minimize waste and maintain controls to attain forecasted and maintain the food cost within the budgeted range
• Take physical inventory of specified food items for daily inventory and production charts according to department standards
• Review financials periodically to ensure we meet or exceed all departmental revenue golds by maximizing all opportunities
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that compromise the department’s standards and delegate these tasks
• Ensure that restaurant Service Staff are informed of menu items served and the amount available for the meal period and functions
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel
• Requisition the day’s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received
• Meet with the Executive Steward to review equipment needs, banquet plate-up assistance, cleaning schedule/project status, health/safety, and sanitation follow-up
• Participate and contribute to the resort sustainability program through education, interaction, and suggestion

• Only for Indonesian Citizen
• Minimum of 2 years of solid experience at the culinary management level in a high volume business standalone/free-standing restaurant that is reputable and most talked-about in Bali or Indonesia
• Proven track of delivering innovative and creative Comfort Food cuisine
• Excellent organizational and time-management abilities
• High attention to detail and a commitment to culinary excellence
• Proven track of delivering passion and innovation in creating high-level quality and modern cuisine which is sustainable and is recognized in the market
• Strong leadership skills with an acute sense of good judgement and swift performance improvement. Can thrive in a high-pressure environment and has a strong operational strategy that is timely
• Knowledge of food safety principles and best practices, HACCP certification is desirable
• Understanding of the profit & loss goals, is proficient in performing regular menu engineering and maintains an up-to-date market list
• Eloquent in English communication in both written and spoken
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related major is required. Bachelor’s Degree is desirable

Join our team and be part of the continued success of Bali’s Largest Integrated Resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Create and refine Szechuan recipes, taking into consideration flavor profiles, presentation, and customer preferences
• Collaborate with Ah Yat Culinary team to test and evaluate dish concepts and provide constructive feedback
• Assist in sourcing and selecting high-quality ingredients and equipment for the Szechuan operations
• Provide guidance on menu pricing, portion control, and cost management to optimize profitability
• Train and mentor Ah Yat Culinary team on Szechuan cooking techniques, presentation, and quality standards
• Ensure compliance with food safety and hygiene regulations in the Szechuan preparation area
• Stay updated with customer feedback and reviews to continuously improve and customize the Szechuan options

• Only for Chinese Expat
• Minimum of 2 years proven experience as a Szechuan Chef or Consultant, with deep understanding of Szechuan cuisine and culture; Specialty in Szechuan and Chongqing Hot Pot
• Assist the team in adding a Szechuan section in Ah Yat Abalone Chinese Restaurant
• Knowledge of food safety and sanitation standards, HACCP certification is desirable
• Eloquent in English communication in both written and spoken

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Meet with Executive Chef/Executive Sous Chef/CDC to review schedules, assignments, anticipated business levels, changes, and other information pertinent to the job performance

• Prepare all dishes following recipes and yield guides, according to standards and assign production and preparation work for all staff to complete, and review priorities
• Interact with customers and review guest feedback periodically
• Minimize waste and maintain controls to attain forecasted and maintain the food cost within the budgeted range
• Take physical inventory of specified food items for daily inventory and production charts according to department standards
• Review financials periodically to ensure we meet or exceed all departmental revenue golds by maximizing all opportunities
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that compromise the department’s standards and delegate these tasks
• Ensure that restaurant Service Staff are informed of menu items served and the amount available for the meal period and functions
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel
• Requisition the day’s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received
• Meet with the Executive Steward to review equipment needs, banquet plate-up assistance, cleaning schedule/project status, health/safety, and sanitation follow-up
• Participate and contribute to the resort sustainability program through education, interaction, and suggestion

• Only for Indonesian Citizen
• Minimum of 2 years of solid experience at the culinary management level in a high volume business standalone/free-standing Mexican restaurant that is reputable and most talked-about
• Excellent organizational and time-management abilities
• High attention to detail and a commitment to culinary excellence
• Proven track of delivering passion and innovation in creating high-level quality and modern cuisine which is sustainable and is recognized in the market
• Strong leadership skills with an acute sense of good judgement and swift performance improvement. Can thrive in a high-pressure environment and has a strong operational strategy that is timely
• Knowledge of food safety principles and best practices, HACCP certification is desirable
• Understanding of the profit & loss goals, is proficient in performing regular menu engineering and maintains an up-to-date market list
• Eloquent in English communication in both written and spoken
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related major is required. Bachelor’s Degree is desirable

Dibutuhkan mendesak,

100 Orang Operator Jahit, dengan pengalaman minimal 1 tahun dibidang Garment (dibuktikan dengan Vacklaring).

Bagi yang memenuhi syarat, ada Tunjangan Skill setiap bulannya.

Revenue Management

• Continuous analysis of changing channel distribution models and the impact on consumer booking trends
• Optimizes hotel and corporate pricing strategies through definition and management of BAR levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels
• Maintain rates which promote integrity and which protect the relationships with long term customers

• Work with Revenue Management Team to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel

• Monitors transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses and implements changes in distribution plan accordingly

• Completes all rooms and revenue forecasting to accurately project unconstrained demand

• Ensure that appropriate overrides are in place, special events are accurately loaded in the system

• Determine unconstrained demand and maintains the data within the Demand Analysis strategies, both future and historical

• Work with Director of Sales & Marketing and Sales Team members to encourage strategic selection of the right piece of business, in keeping with brand guidelines

• Track and analyze of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace

• Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes
   
• Chairs and prepares materials for the weekly Revenue Management Meetings
   
• Prepares revenue updates as required
   

Team Management

• Interview, select and recruit direct reports

• Identify and develop team members with potential

• Conduct performance review with the team

• Constantly monitor team members’ appearance, attitude and degree of professionalism

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the assigned by the Management

• Takes Turnover and Profit responsibility for defined sales territory through active development, maintenance & growth of existing and potential direct dealers
• Strong price and T&C realization within the defined corridors and framework, steered by RSM
• Optimization of profit & sales in terms of customer structure & product mix
• Systematic follow-up on visits and planning of next steps for the development of direct dealers
• Identification/acquisition of new dealers and development of existing customer portfolio within defined sales territory
• Communicate and implement cross-BU marketing activities across defined sales territory

ABOUT YOUR ROLE:

You will have two primary responsibilities; 

• The training curriculum, execution and ongoing market support of Avery Dennison & Mactac branded products for the Thailand and Vietnam countries specializing in Paint Protection Film (PPF), Wrapping films (SWF, UWF) and Automotive Window Films (AWF). 
• Managing the Training & technical support with our Technical, Marketing & Commercial organizations.

The purpose & scope of the role:

• Be integral to the Automotive Solutions segment for Thailand and Vietnam by driving customer-focused value-added services, application & warranty support and internal/external training programs aligned with local business strategy.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Technical lead and support the implementation of the Automotive Solutions strategy across Thailand and Vietnam
• Develop and deliver market-leading PPF, SWF and Automotive Window Film application workshops, providing up-to-date and relevant content and practical skills to users of Avery Dennison products.
• Manage the Training & technical support in collaboration with Technical, Marketing & Commercial stakeholders. 
• Lead internal technical upskilling of our Technical, Marketing & Commercial teams in the areas of PPF, SWF and  AWF applications.
• Technical lead for the development and management of template design and maintenance
• Assess critical warranty claims, identify root causes and develop corrective action plans
• Participate in workshops, seminars, and training-related events within the Automotive industry for professional development 
• Support the implementation and certification of the Specialist Converter and Installer Network throughout Thailand and Vietnam
• Regularly research the latest training trends and resources within the Automotive industry
• Undertake and deliver on objectives for special new product introduction, application and research projects as required
• Drive quality initiatives ensuring total quality satisfaction for our customers.
• Actively support the Avery Dennison ICS Warranty Program by qualifying and issuing ICS Warranties in Thailand and Vietnam for programs identified by sales and marketing staff.
• Support the evaluation in qualifying raw materials & new products by understanding customer needs and evaluation (VOC) for locally, regionally or globally manufactured products
• Review and produce technical documentation for Thailand and Vietnam; Including Product Data Sheets and Instructional Bulletins
• Recommend processes and procedures for Technical support for distribution and converter customers in conjunction with Technical Marketing, Sales & Marketing teams
• Produce monthly, quarterly and annual reports in relation to technical activities.
• Joint field calls with strategic customers to help deliver incremental business through targeted share-gain programs 
• Build & maintain professional and regular contact with Divisions overseas U.S, Europe and Asia Pacific to ensure relationships and information flow
• Interstate and international travel for training, conferences and meetings will be required up to monthly