• Delivers excellent service, meticulously coordinates reservation (system-based) and manages guests' account and information
• Handles and records guest comments and complaints, may refer issues to Manager when necessary, and relay guests' messages to respective divisions promptly
• Perform night audit reporting
• Provides any tourism information related to apartment's surroundings
• Perform any other duties as required and directed by the Guest Services Manager or Management

• Perform end-to-end process for all HR aspects: Recruitment, Compensation & Benefit, Learning & Development, Industrial Relations
• Perform shortlisting qualified candidates, conduct job interview and onboard new employees.
• Provide Headcount reports, attrition reports and other talent management reports.
• Administer compensation and benefits for all employees in a timely and accurate manner.
• Ensure that all works processes, compensation and benefits administration are in compliance with local statutory requirements.
• Review and discuss with insurance companies on facts findings and policies. Ensure and manage all insurance claims.
• Perform yearly manpower planning and budget.
• Handle HRIS and manage to update employee database.
• Provide training and source for staff development courses.
• Perform any other duties as and when delegated.

• Handling Guest Services
• Maintain Guest Report
• Handling Guest Complaint
• Checking comparassion between all revenue in hotel with payment.

• Leading engineering department staffs and directs them to achieve department & company objective
• Managing accounting/budgeting and providing various reports as necessary
• Manages technicians in term of: determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions
• Becoming the person in charge for audit for safety
• Coordinate or acts as a liaison between vendors/contractors or work unit and local statutory governmental organization
• Interprets and implements policies and procedures; evaluates staff and makes hiring and termination recommendations
• Assumes other duties or responsibilities as assigned by the Residence Manager

1. Carry out planting and plant care

2. Carrying out maintenance on garden tools

3. Carry out pruning throughout the garden area

• Ensure that the computer used can function normally/run as it should.
• Must ensure that all computers used by users are connected to the network.
• Check if the applications used are functioning
• Check and update the operating system and applications run by the user.
• Tasked with backing up all data to ensure it is safe and if the system experiences problems, you need to restore data from the existing backup system.
• Responsible for supporting machines such as printers, scanners and so on.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 1 years of experience in HR or General Affairs.
• Proven knowledge of HR practices and general office administration.
• Excellent communication, interpersonal skills and able to do multitask.
• Familiar with MS Office and HR software (e.g. HRIS) is an advantage. 
• Good command of English (spoken and written) and computer literacy.

• Design and execute communication plans to promote the company's brand, products, and services through various channels (e.g., digital, print, social media).
• Develop engaging multimedia content (e.g., videos, infographics) to support marketing initiatives.
• Build and maintain relationships with media outlets, journalists, and influencers to generate positive coverage of the company's activities and initiatives.
• Develop and implement internal communication strategies to ensure that employees are informed and engaged with the company’s vision, mission, and values.

• Provides functional assistance and direction to the F&B Service operation as assigned.
• Directs and controls all subordinate to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Liaises with stewarding, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
• Develops training plans and conducts on-the-job training sessions for Food & Beverage Service associates.
• Monitoring and controlling the property’s OE inventory.
• Perform any other duties as required and directed by the Residence Manager or Management

• Assists Housekeeping Manager in daily operation, and supervise Room Attendant/Public Area/Linen Attendant.
• Manages schedule and carry out periodical cleaning programs.
• Monitors and check team's work results to ensure no linen or equipments are abused or out of stock.
• Manages guest’s complaints and needs promptly.
• Refers any defects/damage to furniture, fitting, and equipment to Engineering Department promptly.

• Build and maintain strong relationships with corporate clients, travel agencies, and MICE (Meetings, Incentives, Conferences, Exhibitions) companies.
• Identify new business opportunities and develop strategies to increase hotel revenue, including room sales, meeting packages, events, and catering services.
• Assist in the creation and implementation of sales plans, ensuring alignment with hotel goals and market trends.
• Meet or exceed individual sales targets as set by the management.
• Maintain accurate records of sales activities, client interactions, and contract negotiations in the CRM system.
• Prepare reports and forecasts as required by management.

• Work closely with the Brand Manager to design and refresh the guideline for Regional Brands applicable for advertising, signage, and products
• Design and create visually appealing graphics, illustrations, and layouts for various marketing materials, including brochures, flyers, social media posts, website banners, and other promotional materials
• Develop and maintain a consistent brand identity across all marketing and communication channels, ensuring adherence to brand guidelines.
• Assume other duties or responsibilities as designated by management.

√ Memastikan agar mesin printing berproduksi sesuai dengan rencana kerja.

√ Melakukan pencampuran warna sesuai formula

√ Melakukan pelaksanaan kualitas produksi sesuai standar QC

√ Melakukan implementasi di material untuk kesesuaian warna

√ Melakukan pencocokan warna secara visual yang dibandingkan dengan ArtWork yang ada sesuai dengan permintaan pelanggan

• Maintain Cleanliness Guest Room & Hotel Area
• Give Excellent Service to the Guest
• maintain guest satisfaction

• Handling FB Product operation
• Maintain Cleanliness of Kitchen Area
• Prepare Food Production for All day Dining Restaurant
• Give Excellent Service to the Guest

• Memantau, menganalisis, meneliti dan menguji perkembangan seluruh produk yang diproduksi.
• Melakukan monitoring proses pembuatan produk.
• Melakukan verifikasi kualitas produk.
• Memastikan barang yang diproduksi memiliki kualitas yang memenuhi standar perusahaan.

Dapat memimpin sebagai seorang leader dalam 1 line sewing

Mencapai target yang telah ditetapkan

Deskripsi Pekerjaan:

- Melakukan survei/wawancara secara langsung (tatap muka)

- Mengukur kesadaran dan pemahaman masyarakat dalam berinteraksi dengan pasar.

• Build and maintain strong relationships with corporate clients, travel agencies, and MICE (Meetings, Incentives, Conferences, Exhibitions) companies.
• Identify new business opportunities and develop strategies to increase hotel revenue, including room sales, meeting packages, events, and catering services.
• Assist in the creation and implementation of sales plans, ensuring alignment with hotel goals and market trends.
• Meet or exceed individual sales targets as set by the management.
• Maintain accurate records of sales activities, client interactions, and contract negotiations in the CRM system.
• Prepare reports and forecasts as required by management.

Secara mandiri menangani saluran dan aktivitas media sosial ujung ke ujung mulai dari pengembangan strategi, perencanaan, pelaksanaan, pemantauan, dan evaluasi Tetapkan, pantau, dan atur metrik utama, KPI, dan sasaran (kuantitatif dan kualitatif) untuk evaluasi kinerja Media Sosial Hasilkan, edit, publikasikan, dan bagikan konten menarik setiap hari (mis. teks asli, foto, video, dan berita) Tulis, rencanakan, dan jadwalkan kalender konten bulanan berdasarkan editorial dan kegiatan / acara pemasaran merek dan pilar konten Mengawasi desain akun media sosial (misalnya sampul timeline Facebook, gambar profil, dan IG) Manajemen platform komunitas, memastikan semua pertanyaan dijawab dalam waktu 24 jam Berkomunikasi dengan pengikut, menanggapi pertanyaan secara tepat waktu dan memantau ulasan pelanggan Merancang dan mengimplementasikan strategi media sosial agar selaras dengan tujuan bisnis

• Melakukan presentasi dan negosiasi kepada tenant dan calon tenant untuk mencapai target
• Menyusun database tenant dan calon tenant
• Membuat laporan sesuai dengan kebutuhan dan standar departemen
• Membina hubungan baik dengan calon tenant, tenant, dan exhibitor

Melakukan upaya pemasaran penggunaan gedung adat, MICE Menjalin hubungan baik dengan customer dan calon Melakukan kegiatan administrasi penjualan (sales)    Menerima kunjungan customer dan menjelaskan pertanyaan tamu yang akan menyewa gedung

Menyimpan uang kas dan dana-dana Perusahaan. Menerima, menyimpan dan mengeluarkan uang  Bertindak selaku juru bayar untuk semua pembayaran  Membuat bukti pengeluaran dan penerimaan kas / bank Setor dana ke Bank, bila batas dana di kas sudah

Mejalankan fungsi pengadaan barang Melakukan pekerjaan administrasi ringan  Melakukan pendataan terhadap stock dan kondisi barang Membantu melakukan input lembur

Marketing Executive, Melakukan promosi baik dengan cara convensional (sales call) ataupun dengan digital marketing (situs, media sosial, SEO, dll) Lebih fokus untuk mencari event MICE (Meeting, Incentive, Conference, Exhibition) dan Wedding. Bekerjasama dengan EO ataupun WO untuk meningkatkan penjualan. Melakukan technical meeting dengan klien sebelum event berlangsung dan mengawal event dari mulai sampai selesai. Melakukan market research untuk mengidentifikasi opportunity baru Membuat marketing report bulanan