At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns!

Cadmus is a global EdTech company purposefully built for the higher education sector to break down learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. We’re working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050.

That’s why we need a high-performing Customer Support Specialist to join our team and provide frontline support to our customers!

As a Customer Success Specialist at Cadmus, you'll play a key role in ensuring that our customers have an outstanding experience in our platform, fostering customer satisfaction and loyalty. You’ll also be the first line of defence for our valued customers, ensuring their questions and concerns are addressed promptly and professionally.

In this role you will be expected to

• Provide exceptional customer support via phone, email, and chat.
• Educate the teachers and students who use our platform on how to get the most out of it; assist them with their questions or issues.
• Ensure we build deep, meaningful and value-driven relationships with customers online.
• Successfully execute special projects that support our pilot and enterprise implementations as needed.
• Troubleshoot customer issues efficiently and identify solutions, working independently and collaboratively as needed.
• Proactively research and stay up-to-date on company products and services to provide informed answers.
• Ensure all customer facing materials are updated with the latest releases and the most relevant information.
• Identify and escalate complex issues to the appropriate teams for resolution.

Skills & Experience

• Communication Skills: You have advanced English communication skills, and are equally comfortable talking to internal teammates and external customers. You have managed customers on voice/video from Australia, UK, and/or USA in a user-facing role.
• Problem solving: Able to quickly understand customer pain points and engage with them on the solution most relevant to them.
• Support Experience: Minimum 2 years of experience in customer service or a related field, supporting the growth of software products while working remotely. 
• Technical comfort: Familiarity with a variety of software applications is preferred. Ability to learn and adapt to new software programs quickly. Comfortable with MS-Office / G-suite. Experience with Hubspot is a plus.
• Startup DNA: You’re flexible, comfortable with ambiguity, and have experience wearing multiple hats while supporting rapid growth. You have been a one-person army when needed, or worked as an early employee. 
• A Bar Raiser: You bring your passion and work ethic to the table every day, setting the example for others. You are constantly looking to upskill yourself, and find ways to improve upon the status quo. You enjoy collaborating cross-functionally to accomplish shared goals and care about learning, growing, and helping others do the same.

• A remote-friendly, flexible working culture; where you can work from any global location
• A diverse and inclusive workplace where there are no barriers to anyone succeeding
• A surrounding team of mission-driven individuals who genuinely love what they do
• Mentoring and succession planning for your career
  

Cadmus is a remote-friendly company, and this role is open to candidates anywhere in Indonesia.

Hiring Process

Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions.

Our interview process consists of a recruiter phone screen, a hiring manager interview, a homework task and a panel interview. These will be completed in person or online (via Zoom).

While we review your application, please get to know us by visiting cadmus.io or following our social channels.

Inclusivity at Cadmus

At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus.

If you need assistance or accommodations made due to a disability, please let us know.

Compliance Analyst will have overall responsibility in supporting various regulatory compliance initiatives (with particular focuses on P2P, payment system provider (PJP) and multifinance businesses) and ensuring that all compliance requirements are met – this includes:

• Supporting  regulatory licenses matters, set up compliance framework & guidelines, including anti-bribery & corruption, external vendor compliance management, data privacy;
• Managing regulatory engagement with relevant authorities and ensuring compliance with mandatory reporting requirements to regulators;
• Ensuring the delivery of timely, accurate, and commercially practical reporting to the regulator (s) and recommendations on licensing, regulatory and counter-party risk for business;
• Performing report on gap analysis on each prevailing regulation in relation to the group businesses;
• Incident management (e.g. responding to regulatory investigations / inspections by authorities;
• Ensuring compliance with regulatory requirements on regular basis.

• Experienced compliance officer with minimum of 2 years PQE;
• Ideal candidate would have a mix of (i) prior in-house experience in the bank and financial services sector (preferably a P2P, licensed e-money / wallet operator in Indonesia) and (ii) private practice experience in law firms;
• Demonstrable track-record in compliance matters;
• Extensive experience in interacting with regulators, particularly with OJK Fintech and Bank Indonesia;
• Fluent in English is a must;

• Excellent drafting, negotiation, and communication skills;
• Strong stakeholder management skills, with the ability to work collaboratively with cross-functional teams and build relationships at all levels of the organization;
• Display commercial acumen and the ability to balance legal considerations with business objectives;
• Exceptional analytical and problem-solving skills, with attention to detail;
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously;
• Demonstrated professionalism, integrity, and discretion in handling confidential information.

The Procurement Officer (“Admin”) is responsible for the administrative works of Procurement such as Purchase Order creation & distribution and maintaining internal Tracker to help the operational business of the Company.

Responsibilities

• Create Purchase Order (PO) as required by the Procurement Buyer
• Send PO to Vendor by email & ensure the Vendor received the email
• Manage the end-to-end administrative process of Vendor Management to fulfill the Users and/or Regulatory needs, such as Vendor Registration
• Proactively liaise with the Procurement Buyer for the Purchase Order purpose
• Maintain the internal Tracker for end-to-end PR to PO journey for SLA & Saving reporting

• Minimum Diploma 3 in any major 
• No Minimum of years of experience as an Officer or Admin Purchasing/Procurement
• MS excel mastery, familiar with SAP is plus point
• Preferably have excellent communication skill including negotiation and presentation 
• Teamwork player
• Able to understand stakeholder needs, analyze their needs and be a solution-oriented person.
• Eager to learn new things and challenge
• Detail oriented

Melakukan proses penjualan terhadap customer untuk memenuhi target yang telah ditentukan dengan tetap memperhatikan kepuasan pelanggan

• Responsible for conducting credit evaluations on companies to ensure loan feasibility and repayment capability.
• Work in credit risk management teams to identify and evaluate credit risks, and provide recommendations on loan approvals or rejections.
• Play a key role in supporting the growth of productive credit portfolios and ensuring the quality of credit assets is maintained.

Main Responsibilities:

• Credit Analysis: Conduct comprehensive credit analysis on companies to assess creditworthiness, including analyzing financial statements, cash flows, financial ratios, and business risks. Generally, Credit Analysts should understand the assessment of the 5 Cs (character, capacity, capital, collateral, and condition).
• Risk Assessment: Evaluate credit risks associated with each company, including industry risk, market risk, and operational risk, to understand potential credit losses.
• Portfolio Monitoring: Regularly monitor the company's credit portfolio to identify potential credit risks and take necessary actions to mitigate risks.
• Credit Commitments: Analyze and determine the appropriate amount and terms of loans for each company based on credit analysis results.
• Report Preparation: Prepare credit analysis reports and credit recommendations for senior management and credit committees, including routine reports to regulators.
• Team Collaboration: Collaborate with sales teams, risk management, and other departments to ensure efficient and timely credit decision-making processes.
• Compliance and Regulation: Ensure that all credit analysis processes comply with company regulations and policies as well as applicable banking and financial compliance standards.
• Market Development: Identify new opportunities for business growth and portfolio development in relevant Company business sectors.
• Information Updates: Keep abreast of relevant industry developments and market trends to ensure continuous updates and improvements in credit analysis processes.
• Customer Relations: Build and maintain good relationships with companies to strengthen long-term business relationships.

pekerja pabrik gula musiman

• Melakukan kunjungan dan merekrut dealer potensial.
• Menjelaskan tentang bisnis dan produk consignment Moladin Digital Indonesia.
• Membantu dealer dalam proses transaksi pembelian (buyout) dan penjualan (sellout).
• Mempertahankan hubungan yang baik dengan dealer partner.
• Melakukan pemantauan inventaris unit di dealer partner.

• Minimal lulusan SMA/SMK atau setara.
• Wajib memiliki pengalaman minimal 1 tahun sebagai sales di perusahaan multifinance/otomotif/perbankan/koperasi/asuransi.
• Memiliki kemampuan dalam menjalin hubungan yang baik dengan dealer kendaraan.
• Memiliki integritas tinggi dan kemampuan kerjasama yang baik.
• Terbiasa bekerja dengan target penjualan.
• Memiliki kendaraan bermotor dan SIM C.

Notes

• Batas waktu pendaftaran lowongan berakhir pada hari Kamis, 28 Maret 2024.
• Langkah berikutnya setelah apply adalah pengisian formulir seleksi yang akan dikirimkan melalui email. Pastikan untuk memeriksa email Anda secara berkala.

About Us

Love, Bonito is the leading vertically integrated, omni-channel womenswear brand in Southeast Asia today. Officially founded in 2010, we have grown to over 300 people strong and are proudly headquartered in Singapore with an omni-channel presence in Indonesia, Malaysia, and a retail franchise in Cambodia. In addition, we ship internationally to 19 countries including Australia, Brunei, Cambodia, Canada, China, Hong Kong SAR China, Indonesia, Japan, Macao SAR China, Malaysia, Myanmar, New Zealand, Philippines, Saudi Arabia, Singapore, South Korea, Taiwan (Republic of China), United Arab Emirates, United States of America, and Vietnam.

We recently clinched US$50million for our Series C funding and have plans to venture deeper into and beyond fashion, to be a true life partner for the everyday Asian woman.

The Team

The Love, Bonito team is made up of a passionate, dynamic, innovative, and fun-loving pool of individuals! From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talent with one unified focus - our customer, the everyday Asian woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet thoughtful approach in creating the right experiences, products, and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless, and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

Main Responsibilities for Sales Assistant (Brand Pixie)

• Assist in providing the best customer experience, including speaking to guests and offering advice on color, fit, and silhouette to best suit their needs.
• Provide a seamless shopping experience and ensure that all merchandise are available in all colors, sizes, and quantities on the floor.

• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms.

• Receiving and processing new stock, replenishments, returns, damages, and transfers, as well as support all stocktake exercises.
• Cashiering duties using the POS system to process payments.

Requirements & Qualifications :

• Female, minimum 18 years old (students are welcome!)
• Good working knowledge of Ms. Word, Excel, Google Drive, and POS payment system.
• Ability to communicate in English is preferred (expected to have foreign tourists in our store!).
• Able to represent Love, Bonito’s unique proposition.
• Able to get things done effectively and professionally.
• Trustworthy and take a great responsibility in fulfilling all the tasks given.
• Able to work both independently and collaboratively with various teams.
• Able for work duration of 6 months, with minimum 30 & maximum 40 hours per week.
• Have to work at least 1 day on weekend.

What You Should Be :

• A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!
• A customer-centric mindset - always thinking of the customer first!
• Fun, positive, charismatic and a good team player
• Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion.
• A self-starter, proactive, initiative, creative, and hands-on approach. Get it done right, and fast!
• Ability to multitask and work under pressure!
• Excellent time-management and analytical skills
• Sensitive to and have the ability to recognize the customers’ needs and wants

• Salary up to IDR 800k/week
• Get special discount for all LB products!
• Gain real life working experience in retail industry

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

1. Supervise and manage our service technician

2. Maintainance area of customers

3. Support performance service technician

4. Make a report for customer about their service

1. Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology, Environmental Health
2. At least 1 year(s) of working experience in the related field
3. Able to mobile and having a driving lisense
4. Good Communication and decision maker
5. Having leadership skill
6. Willing to work at East Jakarta

1. Attractive monthly base salary
2. Performance Incentive
3. Training & Development
4. Career Path

About the job

Leveraging our client operations by monitor, evaluate, and identify strategies to optimize processes, services, systems, and analysis. Provide responsive Incident Management support to minimize business disruptions.

What you will do:

• Willing to work shifts in Central Jakarta
• Monitoring Event Management in the Network Security Devices
• Covers support activities of Incident Management on the Network Security Infrastructure
• Performing root cause analysis of incidents on the Network Security Infrastructure
• Change management on the Network Security Infrastructure and Reporting of change activities
• Knowledge Management to analyze trends in the utilization of security and network devices & Reporting on the Network Security Infrastructure
• Inventory Management for Network Security Infrastructure
• Providing on-site assistance, corrective maintenance, preventive maintenance, and proactive maintenance
• Creating Reports from the process of presenting the overall results of IT Service Management activities related to the maintenance of Network Security

What you need:

Minimum Diploma Degree in Informatics Engineering, Electrical Engineering or Equivalent

Have a knowledge of information security and Network is mandatory

Have an understanding of firewalls, routers, switches, an various system concept is mandatory

Have an experience of network security product

Having Network Security Product certification / Network Security Professional certification

Having knowledge of IT security framework and standard such a CIS or COBIT is point plus.

Have excellent work ethics, communication.

Tugas / Tanggung Jawab : 

1. Melaksanakan kebijakan dan rencana produksi.
2. Melaksanakan proses produksi dan prosedur kualitas sesuai dengan ketentuan suatu perusahaan.
3. Mengoperasikan mesin dan mengontrol proses produksi.
4. Mengatur dan mengontrol bahan baku proses produksi sehingga menjadi bahan jadi dengan ketentuan target yang telah ditentukan oleh perusahaan.
5. Melakukan pekerjaan yang berhubungan dengan posisi Operator produksi di pabrik.
6. Memahami kerja dengan standar keamanan, kesehatan dan keselamatan dalam bekerja.

• Mengelola fungsi akuntansi dalam memproses data dan informasi keuangan untuk menghasilkan laporan keuangan perusahaan dan laporan lainnya sesuai kebutuhan manajemen secara akurat dan tepat waktu.
• Merencanakan dan mengkoordinasikan penyusunan anggaran perusahaan serta mengontrol realisasi penggunaan anggaran.
• Melakukan fungsi perpajakan guna mengontrol perencanaan, pelaporan dan pemenuhan kewajiban perpajakan sesuai peraturan yang berlaku.
• Melakukan fungsi pengawasan transaksi keuangan guna memastikan semua proses dan transaksi keuangan dijalankan sesuai SOP perusahaan.
• Melakukan analisa keuangan dan analisa terkait lainnya untuk menentukan strategi pemasaran bersama dengan divisi lain.

• Laki-laki, berusia maksimal 30 tahun
• Pendidikan minimal SMA/SMK
• Dapat mengoperasikan komputer & Microsoft Office
• Dapat menggunakan social media dan marketplace dengan baik
• Dapat berkomunikasi dengan baik secara lisan maupun tulisan
• Memiliki kemampuan berbahasa Inggris lebih diutamakan
• Berorientasi pada target dan dapat bekerja dalam team
• Berdomisili di kota Semarang

DESKRIPSI PEKERJAAN :

• Merekap invoice dan faktur pajak
• Merekap dokumen pembelian
• Membantu laporan keuangan
• Filling dokumen perpajakan
• Menginput transaksi penjualan, pembelian, & kas bank ke Program

KUALIFIKASI :

• Wanita maksimal usia 28 tahun
• Memiliki Pengalaman min 1 tahun di bidang yang sama
• Pendidikan minimal SMK jurusan Akuntansi
• Fresh graduate dipersilahkan melamar
• Mahir Mengoperasikan Komputer (Ms. Excel dan Ms. Word
• Memiliki pengetahuan dasar tentang accounting & perpajakan
• Memiliki kemampuan untuk mengoperasikan software akuntansi Accurate, dsb (menjadi nilai tambah)
• Mengerti dasar-dasar perpajakan secara umum PPh 23, PPh 25, PPh 4(2), PPN (menjadi nilai tambah)
• Memiliki ketelitian dan kemampuan berhitung yang baik
• Mampu bekerja secara tim
• Siap di tempatkan di Dadap, Kabupaten Tangerang

THE ROLE

The Senior Account Executive provides day-to-day support/services to assigned clients. The incumbent is responsible for delivering quality materials on time and on budget. The social brand Executive supports and collaborates with team members on tactical and strategic aspects of the account.

KEY RESPONSIBILITIES

• Accountability for the day-to-day execution of assigned task.
• Act as a liaison between all departments, vendors and the client to ensure a timely completion of projects/ campaigns.
• Attend and facilitate (as appropriate) all status meetings, client meetings and client calls.
• Participate in planning and execution of operational/tactical aspects of campaigns.
• Monitor both client and agency budgets, including oversight of campaign costs.
• Provide timely and consistent communication to clients, vendor and internal team on the status of projects
• When establishing and executing advertising strategy, provide assistance and present ideas
• Assist in preparing Ad brief through client’s accordance and data analysis
• Assist various data research and analysis for establishing alternatives of brand/marketing communication strategy, market trends & competitor’s trend/analysis

We are seeking an experienced and driven Sr. Director of Strategic Planning to lead the creation of a high-quality strategic plan that delivers maximum value and the lowest cost. In this role, you will be responsible for developing, integrating, and articulating the go-forward Tech Strategy in collaboration with Global Technology leaders. You will translate this strategy into an integrated Global Tech strategic roadmap across towers, markets, and segments and collaborate with tower leaders to estimate the capacity required for tech workloads and products. Additionally, you will design and operationalize enterprise prioritization processes, business case development, and value realization for Global Tech.

The ideal candidate for this role will have experience in strategy creation, design, and articulation, and possess deep communication and influencing skills. If you are an impact-minded problem solver with a strong track record in driving successful strategic planning initiatives, we encourage you to apply.

Key Responsibilities:

• Develop, integrate and articulate go-forward Tech Strategy in collaboration with Global Technology leaders
• Translate the tech strategy into integrated Global Tech strategic roadmap across towers, markets, and segments
• Based on strategy and roadmap, collaborate with tower leaders to estimate capacity required (esp. for managed services vendors) for tech workloads and products
• Design and operationalize enterprise prioritization process, business case development and value realization for Global Tech
• Drive reporting and analytics to track effectiveness of allocation and value realization of large tech programs
• Develop and operationalize portfolio health and governance processes to ensure early visibility to execution or budget risk

A Copywriter may be the only writer on a project, may be supervising a junior writer, or may be working side by side with other writers. In any case, they are expected to take responsibility for the quality of any copywriting deliverable in which they have a hand, ensuring that it meets standards for creative excellence and client satisfaction. 

Expectations of a Writer

• Ideate, write and execute original and iconic creative concepts in response to client briefs, objectives or goals in both Bahasa and the English language. 
• Establishes visual tone, character, and messages that will effectively communicate with the target audience and fulfill the project objectives
• Present, share and review creative work with Executive Creative Director/s, Account Management and Planning Leads as well as members of the Management Team
• Manage projects from concept through to completion, working with both in-house resources and third-party vendors
• Collaborate effectively with Account Management, Planning and the broader creative team to develop disruptive and iconic work
• Manage projects from concept through to completion, working with both in-house resources and third-party vendors
• Begin to take an interest in nurturing junior talent.
• Participants in, and leads brainstorming sessions

Expectations as a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

The Role of the Creative Group Head

The Creative group Head reports to the CD and is responsible for creative leadership of Publicis Groupe, you will work alongside the CDs.  This role is a senior creative role and as such the creative vision and influence of the Creative Group Head will be felt across the entire group.  (As the agency moves toward a more integrated way of working, this influence may become more formalized depending upon the interest/skill set of the Creative Group Head.)

Key Performance

Foster an environment in which great, effective work is (consistently) produced

• hands-on guidance of local teams (motivating, day-to-day coaching) toward development of effective, engaging creative solutions. Leads via coaching and sharing knowledge.  Communicates clearly.
• being a working creative as well, to set standards and ensure we deliver the highest quality when local teams are unable to do so (striking the right balance between control and motivation)
• be able to contribute strategically
• provide leadership toward the development of engaging, media neutral ideas that will inspire integrated programs across the business units in the agency (as the agency works toward a more integrated model).  Invest time in staying abreast of innovation in communication and championing new ideas in the agency.
• Develop a sense of “team” in the department – a drive to do better work but also have a sense of fun

Build the creative reputation of the agency…locally and regionally.

• Success at local, regional, international shows
• Gain local + regional PR exposure - working with agency management and local PR team. Improve client satisfaction scores through great work and client interaction.

• Manage end-to-end seller influencer projects from conceptualization, execution, to reporting.
• Develop and execute the identification, screening, and management process for seller influencers.
• Research and identify key seller influencers and other relevant online media presence that can be tapped for various seller education initiatives.
• Create customized activations, events, and other projects that are in line with current goals and priorities of Seller Operations.
• Monitor key performance metrics of seller influencer activities and assist in preparing materials for reporting.
• Coordinate and develop good working relationships with internal and external stakeholders involved in the seller influencer projects.
• Drive continuous improvement by identifying gaps and areas for development.

What you’ll do:  

As an Analyst, you will participate in laying the groundwork and contribute to day-to-day reporting needs for client marketing efforts.  You will be assigned to Media analytics projects for data analysis and reporting for a client brand.

Day-to-day, your role includes:

• Keeping a pulse on daily, weekly and monthly performance data from data analytics platforms
• Working in a variety of reporting systems and databases for the creation of recurring reports and dashboards
• Participating in brainstorms to identify nuances in data to optimize our clients’ business
• Supporting marketing initiatives across project and campaign lifecycles, including measurement plans, primary and secondary research, and performance reporting
• Expanding industry knowledge and relevant skillsets through scheduled internal training
• Participating in ad hoc requests from accounts handled such as root-cause analysis, reporting, data analysis and more.

Ecommerce Planning (40%):

• Develop strategies and makes in-depth recommendations based on a strong grasp of analytics, eCommerce Affiliate marketing & Influencers Affiliate Campaign
• Manages the daily workflow of all client campaigns, and works with various internal and external stakeholders, including Ecommerce Retailers (Shopee, Tiki, Lazada), Social Commerce Channel (TikTok) and Affiliate Publishers to deliver campaign objectives.
• Be aware of opportunities to drive revenue streams from existing relationships and leverage cases from existing relationships to create new relationships.
• Monitor sales trends and evaluate forecasts through an analysis of key performance indicators (KPI), prepare reports, and share the results with the central planning and the e-commerce corporate team.
• Work closely with the KOLs/KOCs team on commercial/incentive planning, and operation. Especially, Client stakeholders within the brand marketing team and brand ecommerce champions to ensure brand consistency.
• Transform data into actionable, easy-to-read output to drive performance, insights, and outcomes.
• Analyze data and structure relevant information for the client's benefit, in line with business indicators specific to their industry (eg: FMCG, retail…)

Performance and Optimization (60%):

• Analyze, track, and optimize on an ongoing basis effective benchmark for measuring the campaigns performance including GMV, ROAS and other important metrics of AMS
• Proactively make strategic recommendations to meet campaign goals and improve performance.
• Communicate with internal stakeholders on project development, timelines, and results. Work closely with the other team members to meet goals.
• Timely execution of promotional levers to deliver against strategic category goals.
• Optimize promotional effectiveness on eCommerce Campaigns, specific Affiliate Programs, and well collaboration with KOL/KOCs to win D-day and achieve P&L monthly.
• In charge of campaign implementation, and budget management on relevant eCommerce platforms (Tiki, Shopee, Lazada….), other online acquisition channels: affiliate marketing, social commerce media (Tiktok), to achieve GMV target.
• Work closely with E-Retail partners & Affiliate Vendors to ensure smooth cooperation while implementing the campaign and build the optimization tactics to keep pattern growth month on month campaign.
• Forecast sales performance trends (GMV, ROAS), provide solutions on optimization and quick actions to meet the KPIs within a very tight period.
• Responsible for regular reports on Ecommerce campaigns (daily, monthly, campaign) and handling ad hoc tasks if any.

• Managing and supervising overall end-to-end eCommerce activities for clients effectively
• Develop and implement e-commerce strategies: The e-commerce manager will be responsible for developing and implementing e-commerce strategies along with the e-commerce lead that aligns with the client's overall business objectives. This includes identifying target markets and developing marketing plans to drive traffic and sales.
• Manage media performance: Collaborate with the performance executive for implementation and optimization performance to the client. Manage the media performance of the e-commerce platform, ensuring that it is optimized for maximum ROI. This includes overseeing media planning, media buying, and media optimization.
• Analyse data and metrics: The e-commerce manager will analyze data and metrics to identify trends, measure performance, and make data-driven decisions. This includes tracking website traffic, sales, conversion rates, and customer behavior.
• Preparing, implementing, and monitoring media plans to be delivered on ROAS KPI. Creating performance reports on a weekly basis. Lead weekly meetings, monthly reviews, QBR, and quarterly as well as annual recommendations.
• Develop and execute marketing campaigns: Develop and execute marketing campaigns to drive traffic and sales on the website. This includes email marketing, social media marketing, and paid advertising, with a focus on media performance.
• Collaborate with cross-functional teams: The e-commerce manager will collaborate with cross-functional teams, including marketing, operations, and IT, to ensure that e-commerce initiatives are aligned with the company's overall business objectives. Collaborating with Pure Player to deliver ad and effective performance based upon client KPI
• Stay up to date with industry trends: Make recommendations for new initiatives or improvements to existing ones.
• Drive & lead new business pitches supported with the Ecomm Lead and GM Publicis Media for eCommerce sow.

Publicis Media is looking for a Senior Investment Executive to join us. We are one of the fastest growing agencies in Jakarta and the world.

You need diverse thinkers and diverse thinking. We call this Allsorts. This helps us tackle challenges through different disciplines and perspectives. You need to thrive on the belief that great ideas are only great if they work. It’s not enough to be new, or cool, or interesting. Our solutions need to drive a business result. So we’d love to meet you.

The purpose of the Senior Investment Executive is to deliver best-in-class campaign activation across all channels, delivering exceptional results against agreed parameters. The Senior Activation Executive reports into the Activation Manager and is responsible for the day-to-day development of the Activation Executive and Coordinator, management of their workload, and supervision of their output.

Responsibilites :

• Work with the Investment Manager & Director to drive negotiations for clients with media partners and secure additional incentives over and above entitlements.
• Keep pace with market knowledge that will aid negotiations with publishers.
• Negotiate trading positions across all media ensuring all benchmarks (client & internal), trading strategies & contractual agreements are met.
• Finalise Benchmarking and Pre-Trade work before booking to ensure the rate position is best in market
• Identify and recommend optimisation opportunities and ensure those optimisations are taken place promptly and correctly.
• Assist Activation Executives and Coordinators in developing detailed weekly (or agreed reporting schedule) and final post analysis.

• Develop a digital planning strategy.
• Translate strategy to proposal (digital media planning).
• Develop solid digital media proposals.
• Global ad hoc request, local ad hoc request, regular report (monthly/weekly).
• Establish good relationships with clients to ensure smooth operation.
• Overall account stewardship to ensure communication strategy and implementation are in sync with clients' business direction.
• Undertake key initiatives/business solutions in tandem with clients' goals, business objectives, and priorities.
• Maintain regular WIPs, dialogues, and reviews to ensure effective work processes.
• Improve and uphold agency evaluation.
• Understand the clients' digital guidelines and infrastructure.
• Groom team for digital planning knowledge; center for integration and evaluation of buying/reporting/optimization to build excellence benchmark for the overall team.
• Oversee implementation of back-end campaign tracking and analytics.

This role is open to Indonesians only and will require to manage a team of planners and implementers across offline and digital platforms. This role reports to the Managing Director.

Responsibilities:

 Media Competencies

• Oversee a portfolio of digital media clients, with a focus on strategic vision, team management, process refinement, and financial administration
• Manage all projects to ensure the highest level of quality assurance, performance and innovation
• Steward client interest in the areas of tracking and delivering measurable results and analytics, market knowledge, and audience insights
• Promote when appropriate, the use of other agency services - research, technology, creative, etc. - in executing the media campaigns and cohesive programs
• Stay well versed in new technologies and trends in order to apply them strategically to the client’s business as well as proactively construct business-building ideas

 Relationship Development

• Work collaboratively in planning sessions regarding client strategy and approach, providing leadership, consultation and acting as a voice for digital media
• Establish and manage relationships with senior media clients as well as be a key agency contact and resource for clients across other disciplines/departments
• Partner with other brand agency leads to deliver unified cross-platform strategies and ideas
• Collaborate with agency cross-functional teams to deliver cohesive business solutions and strategies
• Manages workflow, efficient and profitable servicing of clients, staffing levels, fosters healthy team structure, team assignments

 Financial Competencies

• Manage and oversee monthly and end-of-campaign client billing, digital media budget reconciliations
• Maintain knowledge of reporting, analytic, auditing, and financial platforms and tools along with their functionality

 Leadership & Management Competencies

• Keep other agency departments informed about the digital media work produced for clients and best practices
• Liaise with high-level brand representatives including VPs and CMOs
• Enforce established agency policies and procedures; work continually
• Assist in new business efforts as needed
• Provide leadership/motivation and convey the vision and values of the agency to media staff
• Critiques conducts reviews, and performance evaluation of media team to ensure that effective, efficient and profitable staff operations are maintained; working closely with Associate Media Directors and other assigned staff to provide mentorship and guidance to the team
• Serve as point of escalation for client issues and concerns