• Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions
• Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance
• Conduct site inspections with prospective and existing clients
• Develop and implement new sales strategies, tactics and action plans for account base
• Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly
• Follow up post-event to address any issues whilst soliciting return business
• Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel

• Work with group contacts to facilitate program planning and requirements
• Communicate group needs and specifications to all relevant departments
• Follow up with Post-Conference reports and review group billings
• Input all group bookings and update booking activities in the system on a weekly basis
• Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process
• Arrange site inspections for potential clients
• Promote positive relations with clients and attend to all requests expediently and courteously
• Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
• Up-sell and promote hotel’s facilities and services at every available opportunity in order to maximize sales revenue

• Responsible for partner sales targets in accordance with the area
• Make 5 POS visits every day
• Ensuring the program in its area runs well and the programs sales targets can be met
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues
• Monitoring the daily activities of field teams at partners
• Conducting field team training and refreshment training with partners (offline/online)

The position will be responsible in managing credit card portfolio with analytic review on credit card portfolio, including credit card profitability. It also responsible to profile CC customer and analyze which portfolio program are the most effective and suitable, based on each profile segment in order to increase both active rate and revolver balance. And in the purpose to maintain healthy portfolio, it also responsible to determine what action need to take, to reduce unprofitable and high risk account, including effective method in reduce dormant account.

• Melakukan kunjungan dan merekrut dealer potensial.
• Menjelaskan tentang bisnis dan produk consignment Moladin Digital Indonesia.
• Membantu dealer dalam proses transaksi pembelian (buyout) dan penjualan (sellout).
• Mempertahankan hubungan yang baik dengan dealer partner.
• Melakukan pemantauan inventaris unit di dealer partner.

• Minimal lulusan SMA/SMK atau setara.
• Wajib memiliki pengalaman minimal 1 tahun sebagai sales di perusahaan multifinance/otomotif/perbankan/koperasi/asuransi.
• Memiliki kemampuan dalam menjalin hubungan yang baik dengan dealer kendaraan.
• Memiliki integritas tinggi dan kemampuan kerjasama yang baik.
• Terbiasa bekerja dengan target penjualan.
• Memiliki kendaraan bermotor dan SIM C.

Notes

- Batas waktu pendaftaran lowongan berakhir pada hari Minggu, 11 Februari 2024.

- Langkah berikutnya setelah apply adalah pengisian formulir seleksi yang akan dikirimkan melalui email. Pastikan untuk memeriksa email Anda secara berkala.

• Perform billing by visiting the debtor’s address.
• Responsibility for achieving target AR quality performance.
• Negotiating with debtors who are in arrears and providing solutions so that debtors pay immediately.
• Make an analysis report on the results of the visit of the debtors.

• Having a minimum High School Degree or Diploma Degree.
• Proven experience at least 3 years in related areas.
• Knowledge of the collection and recovery in the financial company area.
• Demonstrate a high degree of integrity.
• Strong communication, negotiation, and interpersonal skills.
• Self-motivated and driven.
• Have experience and understanding of the placement area, and have good relations with related parties.

The Finance Acctg Intmd. Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Supports the manage and control data flows to and within Finance applications to ensure integrity and completeness of data, including by preparing and recording financial transactions for legal vehicle and regulatory reporting purposes, updating the general ledger, recording financial transactions, and preparing of consolidated financial statements, in accordance with management reporting requirements, for legal vehicle & regulatory purposes. Also, includes specialized accounting, such as equity compensation, securitization, payroll and investment accounting.
• Preparation of accounts for numerous legal vehicles across region in line with global guidelines.
• Review and examine key controls for accounting process within the process handled.
• Assists in the management of one or more processes, reports, procedures or products.
• Take responsibility for the accurate reporting of accounting reconciliations on Citi reporting tools.
• Identifies and resolves problems using independent judgment for assigned products/ business.
• Implements work flow or process change and redesign basis strong basic understanding of the specific product / business / function.
• Able to articulate own process along with its key controls and support reasoning with appropriate evidence in assigned area of work.
• Communicate with Legal Entity Managers across multiple locations on the status of the reconciliations/ accounting performed.
• Identify and appropriately highlight / escalate potential issues relating to account with stakeholders such as Regional Balance Sheet control group / Country controllers / Global process lead (GPL) and Global process owner (GPO) and work with them for resolution.
• Utilizes understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact on own area.
• Applies understanding of how the team and area integrate with others in accomplishing objectives.
• Provides guidance to new or lower level analysts.
• Resolves problems by identifying and selecting solutions through the application of acquired accounting experience and guided by precedents.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Directs day-to-day work of junior level employees.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of experience in accounting management with commensurate stakeholder management experience

Education:

• Bachelor’s/University degree or equivalent experience

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Melakukan penagihan kepada debitur Mortgage dan atau Auto untuk meminimalisasi NPL dan memaksimalkan reduction sesuai target yang ditetapkan

Primary Responsibilities 

IT Operations

• Manage and support all the systems in the hotel

• Provide In-house guest IT related matter troubleshooting

• Coordinate, manage and oversee projects, document process

• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network

• Manage system changes with appropriate support staff to ensure uninterrupted services

• Liaise with vendors and work with users at all level 

• Maintain inventory of all equipment, software and software licenses 

Team Management

• Interview, select and recruit direct reports 

• Identify and develop team members with potential

• Conduct performance review with the team

• Constantly monitor team members’ appearance, attitude and degree of professionalism

• Prepare detailed induction programs for new employees

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the assigned by the Management

• Supporting day-to-day activity for handling building maintenance and MAE maintenance.
• Managing factory facility, infrastructure services, and new project development.
• Doing HSE activity, which includes supporting on Safety Meeting & Safety
  Genba, supporting on Electrical Safety (ES-LO), manage security services, handling of hazardous material, hazardous waste (PPLI), and non-hazardous material (CV SLJ), and commercial process (EMS/QMS)
• Keeping and maintaining quality management system, such as Bosch Process Compass, IATF, SO45001, ISO14000, Legal Requirement, and Customer Need.
• Reporting of activities (daily, monthly, planned activities) and summarizing KPI & KPR achievement of each process.

• Melakukan kunjungan dan merekrut dealer potensial.
• Menjelaskan tentang bisnis dan produk consignment Moladin Digital Indonesia.
• Membantu dealer dalam proses transaksi pembelian (buyout) dan penjualan (sellout).
• Mempertahankan hubungan yang baik dengan dealer partner.
• Melakukan pemantauan inventaris unit di dealer partner.

• Minimal lulusan SMA/SMK atau setara.
• Wajib memiliki pengalaman minimal 1 tahun sebagai sales di perusahaan multifinance/otomotif/perbankan/koperasi/asuransi.
• Memiliki kemampuan dalam menjalin hubungan yang baik dengan dealer kendaraan.
• Memiliki integritas tinggi dan kemampuan kerjasama yang baik.
• Terbiasa bekerja dengan target penjualan.
• Memiliki kendaraan bermotor dan SIM C.

Notes

• Batas waktu pendaftaran lowongan berakhir pada hari Minggu, 04 Februari 2024.
• Langkah berikutnya setelah apply adalah pengisian formulir seleksi yang akan dikirimkan melalui email. Pastikan untuk memeriksa email Anda secara berkala.

Work within the marketing department of an established global brand on creating visuals that enhance brand engagement and outreach.

The Opportunity

Our growing international marketing team needs a new graphic designer! Join our young and dynamic team of professionals and become an ambassador of our brand style within the company! With offices across the globe, a wide variety of events attended and services supplied to international clients, maintaining consistency with all the output can be tricky - yet vital. Working within the core brand values and defined styles, this role requires someone with an eye for detail to ensure that all resources produced, print or digital, reflect the established Youwe brand.

Your role as Graphic Designer Marketing at Youwe

You are an integral part of the marketing team, making sure all communications and assets are on brand! Occasionally you will contribute to internal communications and sales material. You will join the regular stand-up meetings of the team and discuss the priorities. Together, we will work on the best experience for our customers, prospects, partners and employees and make sure Youwe is the brand recognized at first glance!

On a day-to-day basis, the role requires work across different software, mainly InDesign, Photoshop Canva, Powerpoint and Figma.

You will work closely with the marketing department and your main contact will be the Marketing Delivery Manager, who will help plan and prioritize your week. Good communication with the DM is vital to ensure that all expectations are managed.

The main focus of the work is creating digital assets for use on social media and presentations delivered by the team at large events. To ensure brand consistency we work with templates based on the core Brand Guidelines. There will be opportunities to create new graphics and icons as required. Flexibility to use Figma, Canva and PowerPoint for this is required.

On occasion, you will be requested to create large-scale documents, such as books, brochures and pre-sale documents.  You will mostly be working within InDesign using predefined templates with styling to amend existing designs.  A knowledge of InDesign to adapt templates as needed is required. For large events merchandise is often required, this is an opportunity for your creative side to kick in with incorporating the brand guidelines to create eye-catching graphics for use on clothing/bags and other merchandise.

Maintaining consistency and sticking within the core brand values, whilst creating engaging and eye-catching assets, is key to being successful at this role, as well as the ability to gather requirements from the marketing team and interpret what is needed visually.

What you have

• 3+ years of work experience as a Graphic Designer;
• Experience in producing marketing collateral is a must;
• Experience with Photoshop, InDesign and PowerPoint. It's a plus if you have experience with Illustrator, Figma and Canva;
• A strong portfolio showcasing creativity, graphic design skills, and a diversity of project types;
• Ability to work efficiently in a fast-paced environment.
• A keen eye for aesthetics and detail;
• Excellent English communication skills, both spoken and written;
• Live in or close to Bandung where our Indonesian office is located.

We are Youwe

Working with the world’s leading technology implementation partners, we are the digital agency for ambitious businesses looking to accelerate growth. With nine offices across the globe and 300+ developers, consultants, designers, digital marketers and strategists, we are best in class. Stimulated by our inclusive culture, in which curiosity and emotional intelligence help us be upfront and authentic, we are confident problem solvers. Leveraging technology, data and creativity, we stay ahead and go beyond to deliver exceptional, personalized customer experiences at scale!

Are you? Apply now!

Interested in the role? Then we’d like to get to know you!

Reservations Agent
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Consistently offer exceptional, friendly and engaging service
• Ensure the best selection for the guest and ensure revenue is maximized through up-selling
• Recommend property facilities and assist guests with information and special requests
• Book room reservation requests, enter rooming lists, and update accurate information in the system

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint-venture between LVMH Fragrances and Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh, and Parfums Christian Dior.

Brand: Benefit Cosmetics

Benefit Cosmetics | Official Site and Online Store

Job Description:

- Assisting customer in make-up suggestion and selection, making sure to deliver best shopping experience to customer

- Attract new customer by walk in sales and maintaining good relationship with existing customer by follow up

- Manage boutique or counter's merchandise stocks level by keeping keen and tidy administration report and existing physical product

- Minimum senior high graduated or higher

- Male/Female, max 27 years old

- Having experience as Beauty Consultant/Beauty Advisor min. 3 years in reputable make-up brands

- Having a full understanding in make-up application, able to perform make up demo to customer

- Target oriented, good communication skill, fast learner, good teamwork

- Working in shifting hours and weekend

- Able to be placed in Bandung. Local people from each area will be prioritized

Demi Chef 
Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Actively share ideas, opinions and suggestions to improve the environment and menus
• Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards
• Communicate effectively with the rest of the team and thrive for guest feedback

• Membangun relasi dengan konsumen dan Dealer atau Showroom mobil bekas.
• Melakukan promosi dan penjualan produk mobil (khususnya used car) melalui berbagai media pemasaran.
• Memberikan konsultasi kepada pihak konsumen atau showroom mobil bekas terkait dengan produk mobil dalam menemukan produk yang tepat dengan kebutuhan konsumen.
• Menyusun strategi penjualan guna memenuhi target penjualan setiap bulannya.
• Menjalin komunikasi yang baik dengan konsumen atau showroom mobil bekas untuk mendapatkan rekomendasi klien yang lebih luas.

• Mempunyai pengalaman di bidang sales di bidang otomotif mobil.
• Memiliki pengetahuan yang baik dalam lingkup otomotif, khususnya mobil.
• Memiliki kemampuan negosiasi yang baik.
• Memiliki interpersonal skil yang baik.
• Siap bekerja di bawah tuntutan target.

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Job Description:

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan.
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Lulusan SMA/K/sederajat/Diploma/S1
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Service oriented
• Memiliki SIM C
• Penempatan : Area Cirebon, Majalengka

1. Attractive monthly base salary & Allowance

2. Performance Incentive

3. Training & Development

4. BPJS

Employment Equity

Rentokil Initial believes in diversity and thus eoofers all employees opportunities and avoids discrimination in compliance with the Employment Equity Act. Our selection process will therefore give preference to suitability qualified Employemen Equity candidates in order to achieve our Employment Equity numerical targets.

• Melakukan prosedur penagihan dengan mengunjungi alamat para debitur untuk mengumpulkan pembayaran yang masih tertunggak.
• Bertanggung jawab untuk mencapai kinerja kualitas target piutang (AR).
• Melakukan negosiasi dengan debitur yang terlambat membayar, menawarkan solusi yang layak untuk mendorong pembayaran dengan segera.
• Menyiapkan laporan analisis berdasarkan hasil kunjungan ke debitur.

• Pendidikan minimal Diploma / SMK / SMA.
• Pengalaman minimal 3 tahun dalam posisi serupa.
• Memiliki pengetahuan yang kuat dalam Collection and Recovery di industri keuangan.
• Memiliki tingkat integritas dan perilaku etis yang tinggi.
• Keterampilan negosiasi dan komunikasi yang sangat baik.
• Mengetahui daerah setempat dan memiliki jaringan yang kuat.

This job position is suitable for individuals who are constant learners, problem solvers and multi-taskers. Candidates who thrive in a fast-paced environment, steps up to face challenges, and are able to deliver results, are welcome to apply. We are looking for candidates who are interested in doing Implementation and Operation for Cloud Infrastructure.  

Responsibilities  

• Responsible for Implementing and/or Maintaining cloud infrastructure in AWS, Azure and Google Cloud for Xtremax Customer  
• Provide support related to customer issue with the Cloud Infrastructure.  
• Work closely with IT security to monitor privacy and develop incident-response procedures

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Has minimum 2 years experience working with AWS services and architecture.
• Proven experience in:
  Writing infrastructure code using Terraform.
  Site Reliability Engineering practices and incident management.
  Building and managing both Windows and Linux servers in cloud environments.
  Managing Kubernetes clusters in production environments.
• Strong scripting and automation skills (e.g., Python, Bash and PowerShell).
• Familiarity with CI/CD pipelines and version control systems (e.g., Git).
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.
• Only Indonesian may apply

Preferred Qualifications:

• AWS Certified (AWS Solutions Architect, AWS SysOps Engineer).
• Experience with other cloud providers (e.g., Azure, Google Cloud Platform).
• Knowledge of other Infrastructure as Code tools (e.g., Terraform, Terragrunt).
• Familiarity with containerization technologies other than Kubernetes (e.g., Docker).

Duty Manager
First impressions are everything! As a Duty Manager, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
• Coordinate and communicate with other hotel departments as required regarding general administration and operations issues
• Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently

Stewarding Supervisor
Do you have a heart to serve and love being part of a team? As Chief Stewarding, you will assist in the execution of memorable Food & Beverage experiences for our guests.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
• Be a part of the winning  team of a combo hotels in Bandung, Indonesia
• Open your way to get the  talent development  opportunities in  Accorhotels in the future

What you will be doing:

• Responsible for the cleanliness and sanitizing of all surfaces
• Keeping floors and work areas clear of hazards and obstruction
• Responsible of the operation of kitchen cleaning equipment
• Prepare operating equipment provision budget for glass, silver and chinaware in coordination with breakage and theft itemized cades
• Ensure proper sanitation standards are met through maintenance of local health and sanitation codes
• Maintain contracts with vendors and supplier such as Garbage Disposal, Chemical Suppliers, Exterminator, Night Cleaning Contracts if applicable, and arranges special cleaning schedule when applicable

Front Office Manager
First impressions are everything! As a Front Office Manager, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Develop, conduct maintain all  training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.

• Work closely with the Hotel Manager / General Manager in establishing and monitoring policies and guidelines in operation.

1. Menjual dan menawarkan barang yang dijual perusahaan
2. Membangun relasi dengan pelanggan dan mitra bisnis perusahaan
3. Memasarkan produk branding perusahaan
4. Memperluas area pemasaran
5. Mencari pelanggan baru
6. Mengoperasikan akun marketplace

Responsibilities:

The role of the Operation Assistant for Online Channel is to process all transactions related to the online channels in a smooth and timely manner.

Customer Email

• Conduct follow-ups on customer emails based on tickets assigned by the Customer Care Team. Responses to clients should be exclusively managed by the Customer Care Team.

Sales Orders

• Allocate client orders based on stock availability in the fulfillment centers in Bali and the USA, and issue instructions to our third-party logistics team in the USA.
• Execute order processing tasks, including picking, packing, and shipping orders in Bali.
• Provide comprehensive lists of both Bali and OIA orders and upload the latter to FileZilla.
• Ensure daily updates of fulfillment statuses in Shopify, referencing the acknowledgment list from OIA.
• Initiate the Export Custom Declaration process.

Export Documents

• Facilitate PEB requests by creating, combining, and compiling necessary documentation.
• Generate labels for dispatching export documents to DHL Jakarta.
• Prepare and submit daily reports detailing shipment lists and PEB documents to DHL.
• Summarize PEB and OIA Orders separately for comprehensive records.

Returns

• Perform daily checks on the return receiving report.
• Process refunds efficiently and accurately within Shopify.

General

• Execute any additional duties and special assignments as required or directed.