• Maintaining relationship with business partners.
• Gathering and/or analyzing internal/external data to drive business plan and strategies.
• Acquiring New Business and maintain existing/renewal business to ensure sustainability and profitable business.
• Performing Project management role in collaboration in related parties (internal/external) to ensure excellent execution.
• Performing effective communication to ensure business proses and activities meet with all compliance guidance, available SOP and local regulation.

• Minimum Bachelor’s Degree from any major.
• Minimum 5 years working experiences as Business development or related work area in Insurance Industry, where having experiences in General Insurance is preferred.
• Excellence understanding in general insurance market ecosystem, product, business process & mitigation.
• Excellence in communication & presentation skills.
• Excellence in analytical thinking, ideas & solution, and attention to detail.

• Design and build advanced applications for the Mobile platform

• Collaborate with engineering team from planning to execution in achieving development goal
• Unit-test code for robustness, including edge cases, usability and general reliability
• Work on bugfixing and improving application performance
• Making sure all service delivery is scalable and secure
• Supporting continuous improvement by investigating alternatives and new technologies and presenting these for architectural review.

• Experienced as a Mobile Engineer or Software Engineer
• Has minimum 5 years of experience in the related field

• Proven working experience in software development, with one published (or more) Android apps in the Play Store.
• Experience in Native Mobile Development using Flutter
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Proven experience in writing readable code, creating extensive documentation for existing code, and refactoring previously written code
• Used to with secure engineering
• Strong exposure in Financial Technology is a plus
• Strong exposure in Firebase analytics & Firestore is a plus

1. Manage sales leads in term of customer solution architecture and business calculation (SRF, JL, IoM, TRF and survey)
2. Manage improvement for some of key area where can improved opportunity sales lead reference to customer needs such as network improvement suggested, open for new coverage area or data center, equipment technology refer to market trend and optimizing cost deployment
3. Manage customer needs and scope replicate to internal order process (technical proposal and technical tender compliance)
4. Manage improvement analysis and assessment of our existing infrastructure and technology to support more gathering sales lead (reference data base on Trouble ticket, revenue base, and sales target area)
5. Manage justification request for any customer leads refer to our existing infrastructure and technology including EoS of required  
6. Manage technical budget enterprise sales directorate reflected to sales target
7. Support compliance legality of customer order (PKS or term sheet)

• Minimum Bachelor's Degree in Telecommunication Engineering or other related major
• Minimum 4 years experience in Telecommunication / ISP Industry
• Have certification Have OSCP ; OSWP
• Good communication & able to work under pressure
• Willing to work in: Centennial Tower, Jakarta Selatan

• Medical Insurance
• Medical Check Up
• Free Product Service

• Developing stunning user-facing features.

• Ensuring the technical feasibility of UI/UX designs.
• Optimizing application for maximum speed and scalability.
• Continuously improve code quality, product execution, and learning experience.
• Coordinate across teams (Mobile, Backend, DevOps, Data, Product, QA etc.) on planning and execution.
• Solve challenging financial access problems in Indonesia by using cutting-edge technology.

• Has minimum 5 years of experience in the related field
• Fast learner & good analytical thinking.

• Advanced knowledge in NextJS or ReactJS.
• Used to with secure engineering
• Strong understanding and experiences in HTML, CSS, Javascript.
• Strong understanding of the latest UX/UI design trend.
• Strong understanding of user-friendly experience and interface, cross-browser compatibility, responsive design, general web functions and standards
• Have a systematic problem-solving approach and knowledge of algorithms, data structures, and complexity analysis.
• Good communication skill, team player and comfortable working with a cross-functional team.
• Have a passion for learning, improving and contributing to projects with a strong sense of ownership.

1. Provide sales strategy by seeking corporate customers in Financial Services & Banking Sector
2. To execute sales calls to create new customer
3. Create new sales activities to achieve team revenue/ sales target
4. Business maintenance
5. Exploring new potential client
6. Building and maintaining relationships with existing clients in General Business Sector (Manufacture, Retail, Logistic, Transportation, E-commerce, etc.)

Job Requirements:

• Age range: 25-38 years
• Bachelor's degree in any field or equivalent qualification
• Minimum of 3 years of relevant work experience
• Excellent communication and negotiation skills
• Ability to work under pressure and independently
• Target-oriented mindset
• Fluent in English
• Previous experience in handling General Business accounts is preferred
• Location: Centennial Tower, South Jakarta

• Medical Insurance
• Medical Check Up
• Free Product Service

• Procure, configure, track and maintain all IT assets and devices, not limited to computers/laptops, networks/routers, printers, mobile phone and software(s) for all employees according to company standard.
• Establish vendor engagement, pricing and purchase SLA.
• Set up IT assets and maintenance system to ensure ticketing, SLA, up to reports.
• Responsible for monitoring and troubleshooting all hardware and software available in the company through both remote and face to face support of laptops, monitors, printers and telecommunication products.
• Set up and maintain the company network system, the company internal telephone system and not limited to customer service, tele sales and other department’s equipment(s).
• Be the person in charge for ISO 92000 in regards to IT & Data Security.
• Partner with the HR Team to support our onboarding-offboarding process and liaise with vendors relating to company emails, website domain, internet and other IT related supports.

• Minimum Bachelor Degree in Computer Science/ Information Technology or any related major.
• Have 3 - 5 years experiences as IT Support/ Helpdesk
• Excellence in problem-solving and troubleshooting skills
• Excellence in communication and interpersonal skills
• Have attended technical tools training (such as helpdesk software)
• Have Network Certification is a plus.

• Reconcile debt and receivable transactions with external and internal stakeholders.
• Input daily transaction journals and maintain balance sheet listings.
• Maintain accurate records of all financial transactions for best practice purposes.
• Coordinate with other departments regarding daily & monthly data reconciliation.
• Collect debts that are due when necessary.

• Minimum Bachelor’s Degree in Accounting.
• Minimum 2 years working experience in Accounting field, where having experience in Insurance/Financial services industry is preferred.
• Excellence in Microsoft Excel and familiar with Accounting System.
• Excellence in attention to detail and analytical thinking.
• Able to adapt to a dynamic work environment with tight deadlines.

Know About Amartha

Amartha is embarking on an exciting new journey and is in need of experienced engineers to work with senior management, existing engineers, and product in shaping the next wave of innovative product offerings, ensuring Amartha leapfrogs into the next phase of its journey!

Successful candidates will need strong communication skills as they will be actively involved in discussions and instrumental in bridging the gap between product and technology, as well as coaching, mentoring, and guiding junior engineers in best practices/solving technical challenges.

Job Description

As a DBA, you will design, implements, administers, and monitors data management systems and ensures design, consistency, quality, and security.

Responsibilities

• Individual contributor to all DB activities
• Responsible for the monitoring and uptime of all production databases.
• Estimate PostgreSQL database capacities and develop methods for monitoring database capacity and usage.
• Lead efforts to develop and improve procedures for automated monitoring and proactive intervention, reducing any need for downtime.
• Participate in the creation of development, staging, and production database instances and the migration from one environment to another.
• Responsible for developer SQL code review to ensure queries are optimized and tuned to perform efficiently before the production release.
• Responsible for regular maintenance of databases (e.g., Vacuum, Reindexing, Archiving).
• Responsible for proactive remediation of database operational problems.
• Responsible for Query tuning and preventative maintenance

• 4-6 years of relevant industry experience
• Experience working with Postgres (both VM-based and managed platform) in GCP and AWS
• Experience with multiple databases and datastream technology.
• Experience with CI/CD
• Experience in Monitoring and Alerting Management

Dedicated engineer for resolving reconciliation project and data integrity project. After that project will be assigned to Amartha Wealth Corporate Squad and Amartha Wealth Retail Squad for executing the roadmap and aiming for OKRs.

Job Description

• Design and develop services that deliver impact every day.
• Operate and maintain highly scalable services.
• Develop tools to improve the existing process, including infrastructure reliability, service performance, and developer's productivity.
• Continuously improve code quality, product execution, and learning experience.
• Coordinate across teams (Mobile, Frontend, DevOps, Data, Product, QA etc.) on planning and execution.
• Solve challenging financial access problems in Indonesia by using cutting-edge technology.

• Fast learner & good analytical thinking.
• Advanced knowledge in (according to priorities) Go, Python, Java, or any other programming language, as long as you are capable of learning quickly (like, really fast).
• Have exposure to architectural patterns of high-scale web application.
• Have experience with distributed storage and database systems, including SQL or NoSQL.
• Have a systematic problem-solving approach and knowledge of algorithms, data structures, and complexity analysis.
• Good communication skill, team player and comfortable working with a cross-functional team.
• Have a passion for learning, improving and contributing to projects with a strong sense of ownership.

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses; Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambitious is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacific. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

• Menerima, merekap dan merekam seluruh keluhan dan informasi dari pelanggan
• Menjalankan program-program Customer Care yang ada
• Membina hubungan baik kantor pusat dan pelanggan
• Melakukan input kedalam sistem untuk seluruh keluhan, enquiry dan informasi dari pelanggan yang diterima melalui Call Center dan mendistribusikannya keseluruh cabang
• Memastikan bahwa semua keluhan ditangani sesuai dengan SOP
• Secara aktif memberikan informasi ke Departemen terkait sehubungan dengan kepuasan pelanggan

• Minimal D3 Semua Jurusan
• Memiliki kemampuan komunikasi dan bahasa Inggris yang Baik
• Disukai memiliki pengalaman telemarketing / call center / customer care minimal 1 tahun
• Bersedia penempatan di Cilandak, Jakarta

• Gaji pokok
• BPJS Kesehatan & Ketenagakerjaan

• Performing bank statements reconciliation of the company.
• Reviewing and processing invoices of the company.
• Inputting company financial transactions into the system.
• Managing Petty Cash.
• Collecting overdue payments.
• Help to prepare the document for audit activities.

• Minimum Bachelor’s Degree in Accounting or any related major.
• Minimum 2 years working experience as Finance Staff, where having experience in Insurance industry/Financial services is preferred.
• Excellence in analytical thinking, problem solving and attention to detail.
• Excellence Microsoft Excel skill.
• Able to adapt to a dynamic work environment with tight deadlines.
• Willing to work in WFO setting.
• Placement in Jakarta.

About the role

The Senior UX Researcher is a highly experienced professional responsible for leading and conducting user research to inform the design and development of user-centered products and services. They work closely with product managers, designers, and engineers to gather and analyze user data, identify usability issues, and recommend solutions.

Responsibilities

• Define research goals and objectives in collaboration with product managers, designers and other stakeholders.
• Conduct user research to gather data about user needs, preferences, and behaviors.
• Analyze research data to identify usability issues and opportunities for improvement.
• Communicate research findings to product managers, designers, and engineers in a clear and concise way.
• Recommend design solutions based on research findings.
• Manage research projects from start to finish, including planning, execution, and reporting

• A Bachelor’s / Master's degree in Information Design, Psychology or a related field.

• Min. 6 years of experience in user research, including experience with a variety of research methods, such as usability testing, surveys, and interviews.
• Strong understanding of user-centered design principles.
• Proven ability to conduct user research.
• Excellent communication skills.
• Ability to work independently and as part of a team.

• Conduct training for sales promoters both for hard and soft skills
• Monitoring performance of sales promoters
• Audit sales promoters competency

• Meet or exceed revenue targets for assigned Sales through strategic engagement of customers
• Sell products to assigned customer Sales, managing a larger number of lower revenue customers depending on the market and brand
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Delivery of assigned Sales campaigns, against Sales, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
• Own the on-site re-booking of existing customer Sales, in line with event Sales allocation and sales targets
• Develop sales plans and approaches to grow existing customer Sales, through cross and up selling as well as the sale of integrated packages, sponsorship and advertising
• Develop and maintain industry and brand knowledge as required
• Adoption of sales pipeline process through use of Salesforce (CRM system)
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Manage the capture and entry of Sales contract information into CRM/ invoicing system
• Manage the handing over of Sale information and customer requirements (via Salesforce) to the Event Operations and Brand teams
• Support Finance in resolving bad debt customers as a final escalation point

• Design the Event experience, ensuring a high level of delivery in support of the Event’s strategy and customer needs
• Develop and improve the customer experience at each Event, ensuring feedback is collated and incorporated
• Develop the longer term Event design alongside the Events Director, using both customer feedback and innovative thought to develop and maintain the Brand as a market leader   
• Support the Events Director in the management of the Brand P&L, including successful delivery of complementary products including conferences and seminars
• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to create successful event
• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements
• Build relationships with key customers to understand both specific and wider market needs, feeding trends / issues back into Event strategy
• Develop deep industry knowledge through personal relationships and market analysis
• Support the Events Director in overseeing the Event's floorplan, managed by the Sales Operations team, escalating any strategic decisions where required
• Perform additional responsibilities as assigned

1. Mengatur penjadwalan terhadap maintenance, pindah unit, churn, dan training implementor 
2. Membuat daily report dan update terkait kegiatan maintenance, pindah unit dan churn
3. Membuat WO serta input hasil pengerjaan teknisi ke sistem internal 
4. Berkoordinasi dengan cuatomer service, technical support, dan sales untuk follow up penjadwalan 
5. Aktif berkoordinasi dengan customer terkait kendala dan kebutuhan customer

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.
• Maintaining brand consistency throughout the design.
• Create Integration / Unit test to test element and behavior of the application

• Degree in computer science or related field.
• Understanding of key design principles.
• Proficiency in HTML, CSS, JavaScript, and jQuery.
• Proficiency in React, Redux, NextJS
• Understanding of server-side CSS.
• Experience with responsive and adaptive design.
• Understanding of basic SEO principles.
• Good problem-solving skills.
• Excellent verbal communication skills.
• Good interpersonal skills.
• Plus Point: Understanding of Typescript

• Work from Home opportunity
• Yearly Bonus based on Company’s Performance
• Company Insurance
• Workstation
• Self Development Benefit
• Collaborative Working Benefit

EB Customer Success Junior Associate manages client accounts of corporate health, life, or personal accident insurance and triages requests to the appropriate teams in order to deliver best-in-class service to our clients and their insurance participants. They are the single point-of-contact which ensures seamless communication.

Responsibilities:

• Deliver best-in-class operations and service to client/ mitra.
• Own entire relationship with the assigned clients, including onboarding, implementation, socialization, and satisfaction.
• Triage client requests to admin, finops, and claims team.
• Ensure satisfaction and completeness of client requests.
• Handle 1st-line inquiries from participants/ clients.
• Ensure all the requests and process is getting done as SLA/ standard.
• Work with related team (sales, insurance placement, finance-operations, claim, admin, and another related team).
• Communicate effectively with both internal and external to get a better understanding of process and solve issues.
• Prepare documentation of client reports along with an active insurance policy.

• Minimum 1 year experience in communication, customer success/ relations, account management.
• Strong skills in verbal and written communications.
• Ability to work effectively across multiple departments in a deadline driven environment.
• Active team player, self-starter, multitasker who can quickly adjust priorities.
• Bachelor's degree or equivalent.
• Knowledge of microsoft excel / google sheet, powerpoint, and project dashboard tools.
• Will be a plus point if familiar with insurance or finance industry.
• Fast learner and willing to learn insurance industry in detail.

• Create and maintain mobile applications.
• Keep abreast of the latest technology for mobile applications.
• Work with computer engineers to brainstorm new applications.
• Create UI tests to source analytics.
• Create Integration / Unit test to test element and behavior of the application

• A bachelor's degree in computer science or information systems.
• Proficiency in HTML, CSS, JavaScript, Flutter
• A portfolio of applications you have created or contributed to.
• Experience with third-party libraries and APIs
• Good problem-solving skills.
• Excellent verbal communication skills.
• Good interpersonal skills.

• Work from Home opportunity
• Yearly Bonus based on Company’s Performance
• Company Insurance
• Workstation
• Self Development Benefit
• Collaborative Working Benefit

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

As a Learning and Development Intern, you will be part of a Learning and Development team.

What will you do:

• Assist in data migration to HRIS and LMS.
• Handle day-to-day administrative tasks in HR tools.
• Troubleshoot and resolve system issues.
• Provide end-user support.
• Contribute to creating training data/dashboard

What we are looking for:

• Education: Enrolled in HR, Business, Data, or related programs.

• Skills: Basic HRIS and LMS understanding, proficient in Microsoft Office (especially Excel)

• Traits: Strong analytical and problem-solving skills (especially in employee data) & Proactive and adaptable.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Moladin is Indonesia’s leading used car fintech and marketplace. We are transforming the used car industry by empowering all players using our proprietary operational, financing, AI and IoT capabilities. We target to continue to grow strongly and explore more opportunities in the coming years. As a Tech start-up, we have one of the most seasoned and deep management teams plus have received strong financial backing from top investors including Sequoia Capital, Rocket Internet, East Ventures, Northstar and DST Global. We have offices based in Indonesia and an office in Singapore. Please refer to our website at https://moladin.com/en/ for more information.

Responsibilities

• Critically evaluate and define business metrics; develop analysis that lead to actionable insights to support the continuous optimization of incentives and operations.
• Monitor expenses and budgets to ensure financial health of the company
• Identify opportunities for automation and optimization for various processes.
• Create and maintain reports on company metrics and KPIs to assist with decision making
• Lead preparation of cross functional weekly / biweekly cadences. This includes providing of timely and accurate financial management information and analysis for performance monitoring and decision-making.

• Bachelor's degree in business management or a related field; MBA preferred.
• Minimum 3 years working experience in relevant workstream (E-commerce, Management Consulting)
• Strong analytical skills and enjoy working with numbers.
• Ability to develop and execute complex operational plans with a focus on strategic initiatives.
• Strong analytical and problem-solving skills to identify trends and opportunities for growth.
• Experience working with cross-functional teams to execute projects and initiatives.
• Strong in multiple tasks and able to manage projects end to end.
• Proficiency with data analysis tools, such as Excel or Google Sheets.
• Basic knowledge of SQL is a plus.
• Fluent in English and Bahasa Indonesia.

Moladin is Indonesia’s leading used car fintech and marketplace. We are transforming the used car industry by empowering all players using our proprietary operational, financing, AI and IoT capabilities. We target to continue to grow strongly and explore more opportunities in the coming years. As a Tech start-up, we have one of the most seasoned and deep management teams plus have received strong financial backing from top investors including Sequoia Capital, Rocket Internet, East Ventures, Northstar and DST Global. We have offices based in Indonesia and an office in Singapore. Please refer to our website at https://moladin.com/en/ for more information.

Moladin is seeking an Ops & Planning Manager to join their team. As the Ops & Planning Manager, you will oversee the day-to-day operations of the company and play a critical role in planning and executing Moladin's strategic initiatives.

Responsibilities

• Strategize with executives on company's objectives and map out plans to maximize growth potential
• Monitor expenses and budgets to ensure financial health of the company
• Critically evaluate and define business metrics; develop analysis that lead to actionable insights to support the continuous optimization of incentives and operations.
• Identify opportunities for automation and optimization for various processes.
• Create and maintain reports on company metrics and KPIs to assist with decision making
• Lead preparation of cross functional weekly / biweekly cadences. This includes providing of timely and accurate financial management information and analysis for performance monitoring and decision-making.
• Conduct experiments and launch initiatives to increase transactions number.

• Minimum 5 years working experience in relevant workstream (E-commerce, Management Consulting)
• Strong analytical skills and enjoy working with numbers.
• Ability to develop and execute complex operational plans with a focus on strategic initiatives.
• Strong analytical and problem-solving skills to identify trends and opportunities for growth.
• Experience working with cross-functional teams to execute projects and initiatives.
• Strong in multiple tasks and able to manage projects end to end.
• Proficiency with data analysis tools, such as Excel or Google Sheets.
• Basic knowledge of SQL is a plus.
• Fluent in English and Bahasa Indonesia.

• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop, and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed-upon sales targets and outcomes within the schedule
• Coordinate sales efforts with team members and other departments
• Analyze the territory/market’s potential, track sales, and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends

• Has experience as Sales Representative for more than 3 years
• Experienced in Sales in F&B Business and Market
• Bachelor’s degree in business or a related field
• Ability to build productive business professional relationships
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, negotiation, and communication skills
• Prioritizing, time management, and organizational skills
• Ability to create and deliver presentations tailored to the client's needs
• Relationship management skills and openness to feedback

- Flexible Working Hours

- Collaborative working benefit

- Self Development

- Company Insurance

• Responsible for servicing the product after purchase
• Visit customers and perform a walk-thru of the facility, and gather the information that will aid in a successful implementation
• Guide the product team from the company to perform the implementation at the customer’s facility
• Render onsite training to the customer during implementation
• Provide after implementation call to the customer’s facility to review the project and identify any gaps that may exist
• Serve as a backup resource to the sales team for online/Onsite demonstrations of the product
• Perform product training for the sales team
• Respond to customer-submitted support requests as needed
• Partake in product development meetings to comprehend new functionalities and provide reports on customer feedback
• Travel to customer facilities as necessary for implementations.

• Bachelor’s degree or higher degree in any relevant field (preferably bachelor's in communication, technology, and engineering)
• Have experience of at least 2 years in product implementation, management consulting, enterprise product management, marketing, or sales.
• Must be able to communicate effectively both verbally and in writing to internal and external clients.
• Should be good at problem-solving skills, logical & analytical thinking
• Have good organizational skills especially in prioritizing tasks and managing time effectively

• Work from home Benefit
• Flexible working hours Benefit
• Company Insurance
• Workstation
• Yearly Bonus based on Company Performance
• Self Development Benefit
• Collaborative working Benefir