• Minimal Pendidikan SMA
• Mempunyai kendaraan sendiri
• Bersedia bekerja mobile
• Memiliki smartphone
• Fresh Graduate welcome
• Penempatan : PONOROGO

• Minimal Pendidikan SMA
• Mempunyai kendaraan sendiri
• Bersedia bekerja mobile
• Fresh Graduate Welcome
• Memiliki smartphone
• Benefit : Basic Salary, Insentif, BPJS KS & TK
• Penempatan : PONOROGO, PACITAN, TRENGGALEK

Kami dari perusahaan Perseroan Terbatas Hong ming industry indonesia sedang mencari ahli "penerjemah bahasa mandarin" yang memiliki kualifikasi sebagai berikut:

1. pria/ wanita minimal umur 20 Tahun
2. Menguasai bahasa mandarin dan inggris
3. mampu baca, tulis mandarin
4. berpengalaman lebih diutamakan

untuk wawancara bisa contact ke : WA (082178529982)

Deskripsi Pekerjaan

1. Menjawab panggilan telepon dan email dari pelanggan

2. Membantu pelanggan dengan pertanyaan tentang produk, status pesanan, dan pertanyaan umum lainnya

3. Menyelesaikan keluhan dan masalah pelanggan dengan cepat dan profesional

4. Mempertahankan sikap positif, empatik, dan profesional terhadap pelanggan

5. Memproses pesanan, pengembalian, dan penukaran dengan akurat

6. Menyimpan catatan rinci tentang interaksi dan transaksi pelanggan

7. Bekerja sama dengan anggota tim untuk memberikan layanan pelanggan yang luar biasa

8. Mengikuti kebijakan dan prosedur perusahaan

• Membuat dan menjalankan strategi pemasaran berkaitan dengan KOL
• Mengelola semua dokumen adm pembayaran, kontrak influencer
• Membangun hubungan baik dengan influencer
• Membuat dan mengembangkan konten bersama influencer
• Menegosiasikan biaya influencer yang sesuai dengan budget perusahaan
• Menganalisis, memantau, dan membuat laporan

• Mampu melihat potensi yang dimiliki oleh livestreamer
• Mencari livestreamer terbaik untuk bergabung

1. Mengajarkan bahasa Jepang
2. Mengajarkan adat istiadat orang Jepang
3. Membuat laporan pelatihan
4. Memberikan bimbingan konseling
5. Tugas lain terkait pelatihan

- Mengunjungi debitur dan melakukan pengiriman Surat Peringatan (SP) dalam masa tunggakan > 20 hari untuk melakukan validasi kondisi, analisa dan penagihan pembayaran kewajiban debitor yang belum diselesaikan.

- Menegosiasikan opsi pembayaran yang sesuai kepada nasabah

- Memonitor janji bayar debitur sesuai dengan masa tunggakan dan menagih kembali sesuai janji bayar.

- Mencari keberadaan pelanggan apabila tidak dapat ditemui baik di rumah maupun kantor

- Memastikan semua data pelanggan benar termasuk nomor telepon dan alamat

- Melaporkan dan mendiskusikan dengan atasan mengenai hasil kunjungan/penanganan. - Membuat catatan atas setiap aktivitas penagihan ke dalam collection system.

- Melakukan koordinasi dengan pihak internal collection maupun unit terkait sehubungan dengan penanganan debitor 

Deskripsi pekerjaan :

1. Mengembangkan, membangun, menguji, dan memelihara aplikasi/web perusahaan

2. Melakukan pemeliharaan sistem yang sudah ada

3. Melakukan monitoring server dan seluruh jaringan perusahaan

4. Menerapkan dan menjaga keamanan untuk melindungi integritas data

Sebagai trasleter dari Bahasa mandarin ke bahasa Indonesia atau dari bahasa indonesia ke bahasa mandari

Criteria for Sales Executive Position

• Minimum of 2 years of experience in a sales role within a 4-star or higher hotel.
• Proven ability to handle corporate accounts and establish strong relationships with business clients.
• Well-groomed and professional appearance, reflecting the high standards of a luxury hotel.
• Excellent verbal and written communication skills, with the ability to effectively engage with clients and internal teams.
• Fluent in English, both spoken and written (active and passive proficiency required).
• Maximum age of 35 years.
• Strong negotiation skills and ability to meet sales targets.
• Adept at using sales and PowerPro system.
• Ability to analyze market trends and provide insights for strategic planning.

sebagai operasional pengiriman barang dari lokasi Manufaktur ke Distribution Center.

memastikan barang aman sampai pada lokasi tujuan.

membantu proses perhitungan inventory Barang yang akan diterima dan dikirim.

•  Completes the following tasks: prepares the point of sale and preparation areas, welcomes guests and provides waiter service, cleans and tidies the dining room and preparation areas after closing
•  Before every workshift, finds out about dish composition and any shortages
•  Organises his/her work to suit fluctuations in numbers, events and guests
•  Ensures the equipment used remains in good condition  
•  Communicates and works in close and constant cooperation with the kitchen to ensure an excellent standard of service                                                                                                        •  Maintains excellent grooming standard at all times

• Cleans and tidies crockery and kitchen equipment
• Ensures the working areas are clean 
• Checks the washing equipment is in good working order and informs his/her superior of any problems or anomalies
• Respects the supplier's instructions for use of washing-up products
• Helps receive deliveries and tidies food items according to the storage guidelines
• Performs cleaning and maintenance of area and equipment.
• Knows the proper usage of chemicals and detergents.
• Reports for duty and punctuality to Steward Supervisor and ready in working area with proper uniform.
• Maintains good team work with all staff and other department.
• Follows cleaning and maintenance schedule.
• Follows company’s policy and procedures.
• Maintains standard grooming and personal hygiene based on hotel regulation.
• Attends daily briefing and communication meetings as well as company’s and department’s training sessions.

1. Patrol on the properties areas
2. Ensure the properties of guests and colleagues and building are safe
3. Provide effective communication through radio calls and phones
4. Escorting guests to their various destinations
5. Provide warm and sincere welcome to our guests

• Assist and oversee the day-to-day operations of the Food & Beverage team in Restaruant and Banquet
• Supervise and monitor team members with true leadership ability that motivates the entire team
• Ensure all levels of service run smoothly 
• Manage financial outcomes 
• Understand all licensing and operating legislation affecting the department, including the Liquor Act.
• Maintain stock levels 
• Develop and Coach team members 
• Attend all scheduled F&B and other relevant meetings when required. 
• Handle customer complaints 

COME AS YOU ARE AND SHOW HOW YOU CARE!

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• You’ll provide a friendly and delightful "How's it going - to - See you later" for each guest during every intercation.
• You'll demonstrate high product knowledge about the hotel, its facilities, along with surrounding areas to assist with guest inquiries
• You’ll support your colleagues with a winning smile whenever, once again, all the guests turn up to check in at the same time. On top of this, you’ll also keep your head above water when there are sudden changes of plan.
• You'll handle customer complains and feedback according to "Oops! its messed up".
• You’ll communicate directly with Sales, Accounting, Housekeeping and Reservation and provides them with all relevant/ needed information.
• You’ll be aware of room status and also the competitors’ status.
• You’ll optimise the occupancy rate and average room rate.

Melakukan tugas pengamanan sesuai SOP yang berlaku

• Melakukan penjualan langsung di pasar-pasar yang telah ditentukan.
• Menawarkan paket produk dengan harga yang telah ditentukan.
• Mencapai target penjualan harian dan bulanan.
• Mengelola dan menyusun laporan penjualan harian.
• Memberikan pelayanan yang baik kepada pelanggan di pasar.
• Mengikuti jam kerja sesuai dengan jadwal yang telah ditentukan untuk setiap pasar.

Deskripsi Pekerjaan:

1. Memimpin dan mengarahkan tim untuk mencapai target dengan efektif dan efisien.
2. Menetapkan tujuan yang jelas dan menyusun rencana tindakan untuk mencapainya.
3. Menyusun dan mengimplementasikan strategi untuk meningkatkan kinerja tim dan mencapai target divisi.
4. Mengidentifikasi peluang dan tantangan serta merumuskan rencana strategis.
5. Memantau kinerja tim secara terus-menerus dan memastikan aktivitas sesuai standar.
6. Mengumpulkan dan menganalisis data kinerja, serta memberikan umpan balik konstruktif.
7. Menyusun laporan kinerja dan merekomendasikan perbaikan serta solusi atas kendala yang dihadapi.
8. Melakukan pelatihan, pembinaan, dan coaching untuk meningkatkan keterampilan dan kinerja anggota tim.
9. Mendorong pengembangan profesional dan memastikan akses ke sumber daya yang diperlukan.
10. Menjalankan tugas operasional sehari-hari sesuai prosedur perusahaan (SOP).
11. Mengelola sumber daya, anggaran, dan waktu secara efisien untuk memenuhi target dan tenggat waktu.
12. Memastikan kegiatan tim mematuhi kebijakan dan regulasi perusahaan.

Director, Talent & Culture

We are looking for a dynamic leader who is truly passionate about all aspects of human resources operations, and who has a strategic vision, and an exceptional ability to drive results for both employees and the brand, to communicate effectively, and to inspire others.

What you will be doing:

• Lead and oversee the day-to-day operations of the Talent & Culture Department and collaborate with senior leadership on the implementation of the human resources strategy
• Promote positive employee relations through an environment that encourages open communication, trust, mutual respect, and fun
• Play an integral role in the Executive Committee, with a particular emphasis on coaching, support, employee relations, and overseeing all aspects of administration and reporting
• Provide Human Resources strategic support to the Executive Committee and implement policies and procedures in alignment with the company's mission and values
• Empower and assist departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in employee feedback
• Oversee the administration of human resource programs including, but not limited to, compensation, benefits, and leaves; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
• Collaborate on the development of annual Talent & Culture budget and manage day-to-day expenses, month-end reporting, and forecasting of Talent & Culture accounts
• Conduct research and analysis of organizational trends including review of reports and metrics from the organization’s human resources information system (HRIS) and talent management system
• Oversee and manage all recruitment in accordance with company policies and procedures
• Monitor and ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance
• Challenge the status quo on how we can improve the way we do things to create an even better guest and employee experience
• Handle discipline and termination of employees in accordance with company policy
• Empower and assist with all employee events
• Champion committees such as Employee Recognition and Diversity Equity & Inclusion
• Ensure compliance with Accor/Fairmont policies and local legislation in all aspects of the human resources function. Conduct appropriate audits
• Consistently offer professional, friendly and engaging service
• Other duties as assigned

• Team Leadership: Supervise and lead a team of front desk associates, including training, scheduling, and performance management.
• Guest Relations: Oversee guest check-in and check-out processes, ensuring a seamless and welcoming experience for all guests.
• Problem Solving: Address guest concerns and resolve any issues that may arise during their stay in a timely and professional manner.
• Operational Support: Managing daily operations of the front office, including room assignments, inventory management, and cashiering.
• Quality Assurance: Ensure adherence to company standards and policies, maintaining high levels of cleanliness, organization, and professionalism at all time as per LQA Brand Standards.
• Communication: Liaise with other departments to coordinate guest requests, room maintenance, and special accommodations.
• Emergency Response: Act as a point of contact for emergencies and incidents, following established procedures to ensure the safety and security of guests and staff.
• Reporting: Prepare daily reports, including occupancy rates, revenue figures, and guest feedback, to provide insights and support decision-making processes.

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