Pramusaji makanan dan minuman pada restaurant hotel

Front Office Operation

• Assist guests with check in and checkout, as well as other cashiering duties
• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
• Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
• Liaise closely with other relevant departments to ensure that guests requests and needs are met
• Update and maintain repeat guest history system
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
• Handle guests’ complaints and comments tactfully and efficiently
• Handling guests’ mails, messages, and answering of phone calls
• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
• Be vigilant in regard to in-house credit matters and act upon any discrepancies
• Alert Security or Duty Manager of suspicious looking person(s) / articles

Other Responsibilities

• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

• EXIM Billing invoice checking, submitting to Finance / CF and create the report
• Create Supporting documents for export-import clearance process (insurance, POA letter, DNP)
• General archiving (soft copy database) for EXIM documentation
• Daily report

• Checking figures (numbers) tally between documents for tax audit process.
• Preparing and submitting related documents and data for tax audit process.
• Translating letter/minutes of meeting from tax auditor/documents.
• Cross-checking tax figures of any tax calculation.
• Supporting tax analysis for fairness and accuracy.
• Preparing draft from other division and follow up the process.
• Submitting documents and progress to Tax Office.
• Supporting administrative work and review/analysis work.

Technical Engineer – Customer Service provides maintenance & repair service and meet customer’s expectation level of service quality. He/she also is responsible for checking the qualities of products in the market and provide feedback for future product development.

• Provide repair and calibration service for products sold.
• Ensure efficiency and quality of repair service can meet targets.
• Follow SOP to record each incoming service demand in system properly.
• Comply with national law, state decrees, ethical compliance. (MFDS, Consumer Protection Act, Privacy Act, etc.)
• Identify and provide technical solutions for customers (i.e. hospitals, consumers, etc.)
• Give excellent after sales service
• Make report from daily activities to supervisor

1.     Diploma in Electrical Engineering, Electronic Engineering or Electromedical Engineering (preferable)

2.     Prior knowledge and experience in handling low voltage electrical devices is an advantage

3.     Having keen interest in handling low voltage electrical devices and medical equipment (BPM, Nebulizer, etc.)

4.     Excellent English skill (both oral and written) is an advantage. Proficient in electrical analysis techniques (low voltage)

An AI/ML Engineer is responsible for designing, developing, and deploying machine learning or artificial intelligence solutions that solve complex problems and enhance business outcomes. This role involves leveraging AI technologies to optimize processes, improve efficiency, and drive strategic business growth. This role will work on developing advanced models, integrating them into systems, and collaborating with cross-functional teams to deliver innovative AIdriven solutions that support the organization's objectives.

Key Responsibilities:

• Design, develop, and train machine learning and deep learning models
• Experiment with different architectures and configurations to optimize model performance
• Integrate AI models into existing systems and applications
• Deploy models into production environments and ensure their proper functioning
• Optimize models for performance, scalability, and cost-effectiveness
• Conduct research to explore new methodologies and techniques for LLM optimization
• Work closely with data engineers, business intelligence, software engineers, product managers and management
• Communicate technical concepts and results to non-technical stakeholders
• Collaborate to define project requirements and deliverables
• Monitor the performance of the models in production and continuously improve models based on feedback and new data
• Document the development process, models, and algorithms
• Prepare reports and presentations on project progress and outcomes

• Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related field
• Proven experience in machine learning, deep learning, and AI model development
• Hands-on experience with AI frameworks and libraries (e.g., TensorFlow, PyTorch, Keras, v, etc)
• Proficiency in Python and one or more programming languages such as Java, Javascript, or GoLang is a plus
• Strong understanding of machine learning & deep learning algorithms
• Experience with training, fine-tuning, and deploying LLMs (e.g., GPT, LLAMA, mistral)
• Expertise in using AI development frameworks such as TensorFlow, PyTorch, LangChain, Hugging Face Transformers
• Understanding of software development principles and practices
• Strong problem-solving abilities and analytical thinking
• Ability to work collaboratively in a team environment and effectively communicate technical concepts to non-technical stakeholders

• Supportive teammates
• Health insurance benefits
• Self development activities that support careers
• Hybrid working arrangement

About the role

The Senior UX Researcher is a highly experienced professional responsible for leading and conducting user research to inform the design and development of user-centered products and services. They work closely with product managers, designers, and engineers to gather and analyze user data, identify usability issues, and recommend solutions.

Responsibilities

• Define research goals and objectives in collaboration with product managers, designers and other stakeholders.
• Conduct user research to gather data about user needs, preferences, and behaviors.
• Analyze research data to identify usability issues and opportunities for improvement.
• Communicate research findings to product managers, designers, and engineers in a clear and concise way.
• Recommend design solutions based on research findings.
• Manage research projects from start to finish, including planning, execution, and reporting

• A Bachelor’s / Master's degree in Information Design, Psychology or a related field.

• Min. 6 years of experience in user research, including experience with a variety of research methods, such as usability testing, surveys, and interviews.
• Strong understanding of user-centered design principles.
• Has knowledge related financial services product or industry
• Proven ability to conduct user research.
• Excellent communication skills.
• Ability to work independently and as part of a team.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors. 

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

As Legal and Corporate Secretarial Associate, You will be assisting the legal manager to draft, prepare and review the agreements, letter and any other legal  related documents that are relevant to day-to-day transaction/business activities, provide legal assistance and/or advice for other teams, as well as ensuring that the company is in compliance with relevant laws and regulations applicable to the company.

What you'll do:

• Prepare, draft and review letter, agreements. and/or other legal related documents (including briefs, correspondence, affidavits, contracts, pleadings, and memos). 
• Executes and maintains all required official corporate filings, documents, reports according to applicable law and regulation.
• Manages the coordination of Board of Directors, Board of Commissioner or Shareholder meetings and prepares the agendas and documents required for the meetings.
• Review and interpret new laws and regulations applicable and understand its impact on day to day business. 
• Propose recommendations to solve legal issues and/or mitigate risk
• Support the other business units' to meet the regulatory requirements.
• Independently meet and liaise with counterparties, government authorities, external legal counsel, notary, consultant, association, or any other third party and maintain the relationship as necessary. 
• Obtain and maintain Company’s licenses 
• Conduct research and has extensive knowledge of Indonesian regulation 
• Handle and maintain corporate secretarial matters.
• Execute legal and compliance team’s objectives and key results, including  Legal Manager’s initiatives.

• Bachelors degree in law from a reputable university
• Minimum 3 years' experience as legal officer/associate or corporate secretary staff in financial services/public company
• Good knowledge of fintech lending industry, multifinance, insurance, banking & finance, and/or general corporate 
• Ability to work in a dynamic and fast-paced team environment
• Fluent English writing and speaking 
• Capable of working as both and individual or a team player 
• Good communication, negotiation
• Good analysis and critical thinking skills
• Self-motivated, with an ability to work under pressure and to manage multiple tasks 
• Able to multitasking
• Meticulous and well-organized 
• High degree of professional and work ethic and integrity

You will shine in this role if you have:

• very organized, multi-tasking and keen attention to detail
• Have good communication skills
• PERADI license 
• Familiarity with Financial Technology, multifinance, banking and finance and/or OJK regulations in those specific areas 
• Familiarity in formulating the agenda for BOD, BOC, and or shareholder meetings
• Responsible, independent, self-motivated and able to work under pressure

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.  
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life. 
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.  
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform 
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity  

• Melakukan kegiatan pemeliharaan EDC untuk memastikan EDC dapat digunakan dengan baik.
• Melakukan pengisian form maintenance secara lengkap, menyusun bukti tes transaksi, untuk diberikan kepada Admin Support. 
• Melakukan training kepada merchant mengenai produk serta penggunaan EDC agar merchant dapat menggunakan EDC dengan benar.

Position Overview:

We are seeking a motivated and detail-oriented Data Analyst to join our team on a part-time basis. This role is ideal for candidate who are passionate about leveraging data to enhance student success. The successful candidate will play a critical role in analyzing and interpreting data to support the academic progress and overall success of our students.

Key Responsibilities:

1. Data Collection and Management:
   • Gather and manage data from various sources, ensuring accuracy and integrity.
   • Develop and maintain databases, data systems, and data collection processes.
2. Data Analysis:
   • Analyze student performance data to identify trends, patterns, and insights.
   • Use statistical techniques and software tools to interpret data and provide actionable insights.
3. Reporting:
   • Prepare and present comprehensive reports on student performance and success metrics.
   • Create visualizations and dashboards to effectively communicate findings to stakeholders.

• Takes Turnover and Profit responsibility for defined sales territory through active development, maintenance & growth of existing and potential direct dealers
• Strong price and T&C realization within the defined corridors and framework, steered by RSM
• Optimization of profit & sales in terms of customer structure & product mix
• Systematic follow-up on visits and planning of next steps for the development of direct dealers
• Identification/acquisition of new dealers and development of existing customer portfolio within defined sales territory
• Communicate and implement cross-BU marketing activities across defined sales territory

• Responsible for assisting all monthly postings and month-end tasks to ensure the completeness and accuracy of general ledger, compliance with IFRS.

• Oversee and manage the preparation of monthly Balance Sheet reconciliations.

• Collaborate with other departments to resolve outstanding issues on monthly balance sheet reconciliations.

• Oversee and manage the overall financial activities of the company, ensuring accuracy and timely financial reporting.

• Develop and manage an end-to-end accounting and bookkeeping system for financial reports and tax reports.

• Establish / Develop the proper accounting methods, policies, and principles complies with accounting and tax standards.

• Coordinate and complete annual audits.

• Improve systems and procedures and initiate corrective actions.

• Provide leadership and mentoring to the finance and accounting team, fostering a culture of continuous improvement and professional development.

• Melakukan pendekatan dengan konsumen untuk memberikan informasi mengenai produk Paylater
• Melakukan penjualan produk produk Paylater
• Memberikan pelayanan, menjelaskan produk, pengisian aplikasi serta keuntungan menggunakan produk Paylater
• Mencapai target akuisisi
• Melaporkan hasil penjualan (daily)
• Follow Up (melengkapi) kekurangan data pada formulir aplikasi

• Clean all assigned guestrooms to standard in a timely manner including: dusting, making beds, soiled linen removal, retrieval of clean linens vacuuming, bathroom and kitchen cleaning, inside window cleaning and replenishing residences with supplies
• Maintain proper storage and usage of cleaning supplies and equipment
• Take initiative to add a personalized experience for the guest
• Take ownership of guests' privacy and belongings, while ensuring exceptional service
• Other duties as assigned

The Technical Solutions Manager will play a critical role in bridging the gap between our clients and our technical team. This role involves understanding client needs, designing tailored solutions, managing implementation projects, and ensuring the successful adoption of our technology.

• Client engagement: Act as the primary technical point of contact for clients, understand client requirements and challenges, and provide expert advice on how Kata.ai solutions can address their needs. 
• Solution design: Collaborate with clients to design customized solutions using Kata.ai’s AICX Platform and develop detailed technical specifications and architecture for proposed solutions. Oversee the development process, providing technical guidance and ensuring adherence to architectural standards and best practices.
• Project management: Lead the implementation of AI solutions, ensuring projects are delivered on time and within scope and coordinate with internal teams (engineering, product, and commercial) to ensure seamless project execution.
• Technical support: Provide ongoing technical support and troubleshooting for clients post-implementation and conduct training sessions and workshops to educate clients on the use of Kata.ai’s products. 
• Continuous improvement: Gather feedback from clients to identify areas for improvement in our products and services and stay updated on the latest industry trends and advancements in AI and machine learning.
• Solution Architect: Develop high-level and detailed architecture designs that meet business requirements and are scalable, secure, and cost-effective.

As a Graphic Designer, you will be responsible for translating design objectives and specifications into visual design that aligned with the company's brand guideline. We’re looking for someone who has experience in graphic design such as: social media content design, print design, illustration, and animation. Who has good creativity and keen eyes into the latest design trend.

• Create all visual designs for marketing purposes, including (but not limited to) blog illustration, social media posts, newsletters, event & marketing collateral, deck, and video animation.
• Documenting the visual assets into a single source of truth for everyone in the internal company.
• Collaborate well with product, commercial and other teams to deliver the best visual design experience.
• Ensure the quality of output and improve the quality over time

About Us 

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy. 

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

What you will do but not limited to:

Research on DFE (Digital Food Ecosystem) general Market Entry:

• Market overview
• Export & import circumstance
• Value chain on several commodity
• Market channel mapping (size, area, key player, etc.): modern market, traditional market, etc.
• Food Business key player overview: Indonesia & regional/global
• Food-tech business key player overview: Indonesia & regional/global

Research on Specific DFE market:

• Poultry, Aquaculture, Live Stock and Horticulture

Research on Platform market:

• Advertising & marketing platform
• Digital commerce platform

Corporate office, reporting management:

• Responsible for monthly reporting

• Bachelor's degree in Business Management, Economics, Finance or a related field. Final year student with no classes to attend are welcome to apply
• Strong research, analytical and problem-solving skills.
• Proficiency in Microsoft Excel and PowerPoint.
• Excellent communication and interpersonal skills.
• Ability to work effectively within a team and independently.
• Detail-oriented with strong organizational skills.
• Ability to thrive in a fast-paced and dynamic environment.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Key Responsibilities

• Involve in overall financial and accounting functions of the Company.
• Work with shared service team on closing process and reporting package submission.
• Monitor month-end financial close transactions hitting the general ledger and verifying their acceptability and ensuring compliance with accounting standards.
• Support management reporting.
• Review and clearing of reconciliations on timely basis.
• Involve in annual budget and forecast exercise.
• Manage audit and tax submission.
• Ensure effective internal control procedures and compliance of accounting standards, company policies and statutory requirements.
• Review and maintain insurance coverage.
• Liaise with external auditors, tax agent, solicitors, bankers, company secretary and other external parties.
• Support ad hoc projects

Requirements

• Candidate must possess at least Bachelor's Degree/ Professional Degree in Finance/Accountancy or equivalent.
• FMCG/ retail industry (B2C) experience, with regional (SEA) exposure is highly desired
• Advance proficiency of Microsoft Excel, SAP experience is an added advantage
• Excellent interpersonal and communication skills.
• A good team player.
• Ability to work independently and flexible with good attitude.
• Ability to provide effective solutions to ad hoc business needs.
• Ability to work under pressure and tight reporting timeline.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

Brand: MAKE UP FOR EVER https://makeupforever.co.id/id

THE CONTEXT

Mastery unleashes creativity. Nothing sums up better the philosophy of MAKE UP FOR EVER, a House that has become a cult name through its uniqueness and the quality of its professional products. Its founder, Dany Sanz, believes that technique must first be conquered before leaving free rein to creativity. And that academic knowledge must be honed before pushing the limits of one’s art. Dany Sanz has remained true to this approach throughout her artistic career and has incorporated it into the development of her makeup brand. At MAKE UP FOR EVER, teaching plays an essential role: in addition to offering exceptional products to professionals and women from around the world, the House has the ambition to share its knowledge and passion with the general public through training courses and to bring progress to the world of makeup.

YOUR IMPACT

To accelerate MAKE UP FOR EVER business and strengthen brand presence across all OMNI channel with effective strategies and implementation with right criteria to fit with our brand DNA and values.

In this position, the candidate will be involved in planning marketing strategies (product and PR) and implement good execution that helps to translate into sales. The candidate need to have a min. 4 years of experience in marketing scope and strong analytical in product performance – data management. A passion for beauty industry and excellent communication skills that fit to represent our brand positioning and DNA.

At MAKE UP FOR EVER, you can expect a challenging yet interesting working experience with an internationally well-known prestige beauty brand in Indonesia

The candidate also needs to demonstrate a positive work ethic and able to work closely with all functions and with external parties with strong drive and responsibility in handling his/her KPIs towards business – brand growth

YOUR MISSION

Develop integrated marketing campaigns (PR, social media, direct marketing, digital) to build MAKE UP FOR EVER brand desirability & strengthen positioning in Indonesia. Create awareness of the brand & build customer engagement that translated into Sales – business growth.

You will closely work with Regional team for marketing plan & execution. Creating & presenting business review, sales & campaign performance reports

Products:

• Merchandising allocation (Sellable, Tester, GWP) – forecasting from SG to ID based on assortment planning, store DOI and demand from retailers with clear product analysis vs demand/stock.
• Inventory management for healthy stocks and ability to identify stock issues and provide depletion plan (promo mechanics, exhibition, etc)
• Planning & execute retail monthly mechanic based on analytic sales trend, past performances, upcoming campaign. Do active monitor & tracking, give recommendation to manager and team regarding action plan on trade mechanics
• Good knowledge & actively alert with Beauty market – competitors – trend with good insights – recommendations for brand communication / key focus products action plan 
• On time preparation and execution for all trade related, liaise with other team on the implementation (POP, Voucher, and other visuals) with quality / standard of premium brand
• Support cross function departments for product queries

PR - Digital:

• Work closely with in-house & external agencies to translate / apply brand visual – assets towards tactical, with good eyes & detail on visual and brand premium positioning.
• Source Marketing opportunities through partnership with external parties & build relationship (Mall, Retailers, other brands)
• Generating and executing marketing campaigns across social media platforms such as Facebook, Instagram, Tiktok, Google with agencies. Analyse report provided by Agency and summarized the key metrics result into internal marketing report data
• Conduct market research, competitor review. Monitoring competitor activity and generating leads link for products
• Knowledge in organising Marketing & PR Event (in-store gathering, Product Launching, KOL/MUA gathering, Pop Up Store). Liaising with agency to maximise visibility & create impactful result
• Create post mortem reports on every Marketing activations with clear KPI result and qualitative insights to be presented to Internal & Regional team (PR Events, Make up workshop, and other activations)
• Build & maintain good relationship with KOL & Celebrity MUAs, able to represent the brand in all professional events/brand engagement with external parties
• Manage A&P given with right investment plan, clear KPI & ROI analysis. Campaign evaluation with quantitative & qualitative insights
• Actively update and expand the knowledge within PR & Digital environment. Initiate valuable insights that will help to further expand brand business and growth

• Bachelor Degree with Minimum 4 years of working experience in Related field
• Professional proficiency in English
• Excellent communication skills both written & verbal
• Good time management ensuring all reports and projects are done timely
• Strong analytical skill. Able to do comprehensive sales & data analysis
• Good project management skills & able to work with medium to large team members
• Good Presentation skills
• High Resilience, Agility with creative and problem-solving mindset
• Able to work under tight deadline & has a strong business acumen
• Proficient in Ms Office (Excel, Power Point)
• Basic skill in Adobe Photoshop or Illustrator is a plus
• Knowledge in Google Analytic is a plus

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice https://www.luxasia.com/recruitment-privacy-notice/ and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. MAKE UP FOR EVER, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

About Us 

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy. 

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

Your responsibilities, but not limited to: 

• Lead the development and execution of portfolio growth strategies to maximize the performance and profitability of digital business portfolios. 

• Analyze the financial and operational performance of portfolio companies, identifying areas for improvement and implementing strategies to drive growth and value creation. 

• Identify potential strategic partnerships and collaborations within Telkomsel Group and beyond to expand portfolio companies' reach and capabilities. 

• Conduct market research and analysis to identify new business opportunities and trends in the market. 

• Collaborate with cross-functional teams to develop and execute strategic initiatives that align with the overall company goals and objectives. 

• Build and maintain relationships with key stakeholders, including portfolio company management teams, industry experts, and external partners. 

• Bachelor's degree in Business, Finance, or related fields. MBA or equivalent is preferred. 

• Proven experience with minimum 8 years of experience in Venture Building, Portfolio Management, Business Development, or related roles in Investments / Digital / Telco industry. Experience in investments is preferred. 

• Strong analytical and strategic thinking skills, with the ability to evaluate investment opportunities and make informed decisions. 

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal teams and external stakeholders. 

• Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented mindset. 

• Knowledge of the Indonesian digital industry landscape and trends. 

• Strong leadership and project management skills, with the ability to manage multiple initiatives and priorities. 

• Entrepreneurial mindset with a passion for innovation and driving business growth. 

Responsible of plan, manage, and execute IT general activities especially in system and application development in company.

Primarily develop and analyze administrative matter in team internal and eksternal.

1. Memiliki pengetahuan yang memadai dan terkini atas semua produk dan layanan klien serta kebijakan dan Pedoman yang mengatur aktivitas Contact Center
2. Menyampaikan secara benar informasi mengenai produk dan layanan yang tersedia
3. Memberikan penjelasan dan/atau penyelesaian yang terbaik atas permohonan dan/atau keluhan yang disampaikan Pelanggan.
4. Agent tidak diperkenankan untuk menjanjikan kepada pelanggan bahwa tindak lanjut atas keluhan yang disampaikan akan sesuai dengan permintaan Pelanggan.
5. Menangani permohonan dan/atau keluhan pelanggan sesuai dengan SLA yang ditetapkan. Apabila permohonan dan/atau keluhan pelanggan tidak dapat ditangani, maka diteruskan kepada Supervisor / Team Leader untuk ditindaklanjuti.
6. Mencatat setiap permohonan dan/atau keluhan yang diterima pada sistem aplikasi Contact Center.
7. Meneruskan kepada Supervisor / Team Leader permohonan dan/atau keluhan yang tidak dapat dipenuhi / diselesaikan.
8. Tidak akan melakukan dan/atau tidak melakukan sesuatu yang merugikan dan atau mengganggu citra, nama baik dan atau reputasi klien maupun perusahaan.
9. Tidak menggunakan data dan informasi milik klien atau perusahaan untuk kepentingan diri sendiri ataupun pihak lainnya.
10. Melakukan seluruh kegiatan perusahaan dengan menyesuaikan kepada Sistem Manajemen Mutu PT. Jaring Synergi Mandiri
11. Melakukan seluruh kegiatan perusahaan dengan menyesuaikan kepada Kebijakan Sistem Anti Penyuapan PT. Jaring Synergi Mandiri
12. Melakukan seluruh kegiatan perusahaan dengan menyesuaikan kepada Sistem ManajemenKeamanan Informasi PT. Jaring Synergi Mandiri

Wajib memiliki:

-   Surat Keahlian Kerja (SKA) Madya HVAC/Electrical, atau;

-   Sertifikat Keahlian Ahli Teknik SIstem Tata Udara dan Refrigerasi Madya atau;

-   Surat Tanda Registrasi Insiyur (STRI) Insiyur Level Insiyur Profesional Madya

1. Mengikuti arahan dari Team Leader dalam menjalankan tugas.
2. Melakukan/melaksanakan program kerja berdasarkan sasaran mutu Operasional Outside HR Supply yang ditetapkan manajemen PT. Jaring Synergi Mandiri.
3. Melakukan seluruh kegiatan perusahaan dengan menyesuaikan kepada Sistem Manajemen Mutu PT. Jaring Synergi Mandiri.
4. Melakukan seluruh kegiatan perusahaan dengan menyesuaikan kepada Kebijakan Sistem Anti Penyuapan PT. Jaring Synergi Mandiri.
5. Melakukan seluruh kegiatan perusahaan dengan menyesuaikan kepada Sistem Manajemen Keamanan Informasi PT. Jaring Synergi Mandiri.