We are looking for a Brand Strategist to help us grow our reputation in the market and appeal to a larger audience.

This position for designing, developing, ensuring and monitoring cost-effective branding strategy and activations, both offline and digital presence. You’ll also actively take up a role as a PIC for several sustainability and impact projects under Amartha Foundation.

Ultimately, you will ensure our brand message and tone are consistent across all online and offline channels.

Responsibilities:

• Gather feedback from sales and analyze consumer behavior to define our company’s positioning
• Craft our differentiation strategy for ATL and BTL campaign
• Create guidelines that define our company’s voice both online and offline (including terminology and slogans)
• Brief our creative team about marketing projects they’ll be working on (for example ebooks, email campaigns and advertising banners)
• Conduct competitive research to identify our strengths and weaknesses
• Design promotional campaigns structure for new products and markets
• Develop our social media strategy
• Assess the performance of our advertising campaigns and events
• Analyze market trends and identify new opportunities and challenges

• Work experience as a Brand Strategist or similar role in Marketing
• Portfolio of brand-building finance projects is a plus
• Excellent understanding of the full marketing mix
• Experience developing marketing strategies based on market segmentation
• Data-driven and creativity thinking
• Communication and writing skills
• BSc/MSc in Marketing or relevant field

Executive Housekeeper
Inspiring and engaging. As an Executive Housekeeper, you will show your leadership and interpersonal strengths to maximize the room operations and ensure an exceptional guest journey.

What is in it for you:

1. Employee benefit card offering discounted rates in Accor worldwide.
2. Learning programs through our Academies.
3. Opportunity to develop your talent and grow within your property and across the world.
4. Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:
Lead and manage all aspects of the Housekeeping departments and ensure all service standards are followed with friendly and engaging service.
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
Maximize room revenue through participating in yield management meetings and implementing supporting agreed-upon Revenue Management strategies and practices

General Duties 

• Produce pastries, cakes, desserts, chocolates, petit fours and ice cream and ensure that they are in compliance with the prescribed recipes and specifications. 

• Understand the basic philosophy of the company. Implement and energize the Company philosophy in their daily work. 

• Assist in keeping record on stock level and store all semi-finished and finished bakery Products properly to keep spoilage to a minimum. 

• Monitor the proper handling and storage of all produce to keep spoilage to a minimum. 

• Participate to Daily Taste Panel to ensure FB team, Culinary and Pastry knowledge is challenge daily to ensure great guest experience. 

Helps to maintain Company Culture 

• Understand the basic philosophy of the company. Implement and energize the company philosophy in all colleagues’ daily work. 

Maintenance, Cleanliness and Sanitation  

• Inspect and ensure that all operating equipment it is maintained in good working conditions and raise repair and maintenance request when necessary. 

•  Ensure that the workstations are clean and sanitized and the proper safety procedures are observed by cooks at all times. 

Induction and Onboarding 

• Coordinate pre-arrival experience for all new colleagues 

• Ensure new colleague feel welcome  

• Coordinate orientation programs and three month training plans; 

Culture Diversity and Inclusion 

• Demonstrate the AccorHotels values in all behaviors with the hotel team; 

• Support diversity in the selection of colleague ensuring equality of treatment based on competencies; 

Policies and Procedures 

• Ensure adequate staffing daily to ensure smooth operations.  

• Prepare recipes of new items for costing and verify cost analysis of each dish. 

• Prepare daily market list after reviewing the par stock and prepare the requisition orders to be approved by Assistant Pastry Chef before submission. 

• Liaise with the Stewarding section to maintain cleaning schedule. 

• Maintain H.A.C.C.P program where implemented. 

• Perform any other related duties as and when assigned by the Assistant Pastry Chef. 

Secondary Functions: 

• Assist with inventories as scheduled. 

• Assist in creation of Banqueting menus, recipes and costs. 

• Follow maintenance program and cleaning schedule. 

• Perform duties in other areas of kitchen as assigned. 

• Work at off-premise functions. 

• Attend designated meetings. 

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

This position will be responsible for planning and regulating service delivery, increasing service productivity, and managing service costs (over time and vehicle fuel).

• Bachelor Degree from Biology, Agriculture or Industrial Engineering
• Minimum graduation with 1 year experience of relevant experience of managing team
• Experience in capacity analyses and service schedule will be an added advantage
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with affecting quality of work
• Customer oriented and Result driven
• Knowledge of territory which is handled for planning
• Willing to be placed in Commercial HD Area

• Attractive monthly base salary
• Performance Incentive
• Training & Development

Youtap Limited is seeking a highly motivated QA Test Lead to join their dynamic team. Youtap is a leading provider of digital payment and financial technology solutions, empowering consumers and businesses worldwide to transact securely and conveniently. As the QA Test Lead, you will play a crucial role in ensuring the quality and reliability of Youtap's software applications and products.

About the Role:

This a hands-on role where you will work with the rest of the development team and take ownership of the test deliverables for your respective scrum teams to ensure only the highest quality products make it out the door. We are interested in someone with a strong testing background and mindset, developed through years of testing experience and continuous education in the testing field.  Through Context Driven Testing, and applying Critical Thinking skills, you will help identify problems that could risk the value of the products and projects that we deliver. The role may be required to work outside core business hours to provide support for software releases and project implementations, as well as assist with the resolution of application issues.

Key Responsibilities:

• Develop and maintain appropriate and relevant Testing Artefacts to form an integral part of the delivery methodology.
• Execute end-to-end testing activities, including functional, UI, backend, mobile, regression and non-functional testing, ensuring adherence to acceptance criteria and definition of done.
• Implement, expand, and maintain test automation frameworks that are fit for purpose with changing project needs.
• Drive the continuous improvement of how we use test automation in our products, focusing on speeding up various feedback loops that make it safe, fast, and effortless for us to deliver code all the way to production.
• Work in an advisor capacity to all members of the QA practice, supporting and Coaching QA team members with test execution.
• Perform basic log analysis to identify and address platform-related issues affecting product quality.
• Build strong relationships with development leads, QA teams, and management team, fostering a collaborative testing environment.
• Coordinate and oversee the work of other Test Analysts, offering mentoring and expertise on testing processes and methodologies.

• Bachelor’s degree in computer science, Engineering, or related field.
• 5+ years of hands-on experience in software testing, focusing on web and mobile applications.
• 2+ years of experience coordinating and overseeing other Test Analysts' work, including mentoring and providing testing expertise on test processes and best practices.
• Proficiency in implementing and maintaining test automation using Selenium, Java, and JavaScript, with mobile app cloud testing exposure.
• Experience in API automation using tools like RestAssured, Karate, and Postman.
• Familiarity with performance testing tools such as JMeter or similar.
• Hands-on Test Automation experience using Android Studio, XCode, Cross-device testing, or similar, etc.
• Technical troubleshooting, including log file analysis and basic data analysis
• Exposure to cloud platforms like Azure and AWS, facilitating efficient testing in cloud environments.
• Excellent collaboration skills, with the ability to engage in internal and external technical discussions.
• Great communication skills in the English language, with a good command of verbal and written.
• Ability to work under competing deadlines

Preferred Qualifications:

• ISTQB foundation testing certification or equivalent.
• Previous experience in coordinating testing activities over multiple release cycles.

A suitable package will be negotiated with the right candidate.

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

1. Supervise and manage our service technician

2. Maintainance area of customers

3. Support performance service technician

4. Make a report for customer about their service

1. Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology, Environmental Health
2. At least 1 year(s) of working experience in the related field
3. Able to mobile and having a driving lisense
4. Good Communication and decision maker
5. Having leadership skill
6. Willing to work at Industry West Branch area

1. Attractive monthly base salary
2. Performance Incentive
3. Training & Development
4. Career Path

About us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). INDICO aims to leverage Telkomsel’s digital assets and capabilities to create cross-sectoral digital solutions that will empower Indonesia’s digital economy.

What you will do, but not limited to:

• Manage the payroll and benefits administration process in coordination with the HR team.
• Manage the end-to-end recruitment and onboarding process, including candidate sourcing, selection, and orientation.
• Responsible in development and execution of HR initiatives and programs.
• Conduct employee engagement activities and promote a positive work culture
• Provide guidance and coaching to managers on employee relations, performance issues, and conflict resolution.
• Support the development and implementation of HRIS systems and tools to streamline HR processes and enhance data analytics.
• Ensure compliance with labor laws and regulations and manage employee files and records.
• Collaborate with cross-functional teams to ensure HR processes and initiatives are aligned with business objectives

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum of 5 years of experience in HR roles for startups and/or digital agencies with experience in payroll processing and management.
• Experience in managing end-to-end HR processes, including recruitment, performance management, and employee relations.
• Extensive experience in sourcing, pitching, interviewing, and closing candidates including offer negotiations
• Demonstrated capability in developing strong, collaborative business relationships with executive management teams and client groups to drive, develop, and execute talent strategy and successfully meet their goals
• Strong knowledge of Indonesian labor laws and regulations.
• Proven track record of developing and implementing HR policies, procedures, and initiatives.
• Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
• Ability to work independently and as a team player in a fast-paced and dynamic environment.
• Strong analytical and problem-solving skills.
• Proficient in HRIS systems and MS Office.

Responsibilities:

• Lead dataset development for near-term needs (e.g., create and maintain a dataset that can be leveraged across various use cases) and help build out a more robust long term system
• Spearhead innovative analyses to drive business decisions and measure the success of HR programs and initiatives (e.g., analyze exit survey results; analyze key drivers of performance through analyzing the correlation between performance trends and potential drivers; etc.)
• Partner with People Functions (Recruiting, Learning & Development, Career Development, Staffing, Core HR, and Career Services) to support ongoing operational analytics efforts (e.g., recruiting funnel analysis; performance trends analysis; hours and staff utilization analysis; developing a model to identify employees eligible for bonus time off; etc.)
• Ensure best practices are followed for data capture and tracking
• Identify data capture and analytics efficiency improvements as the firm scales and grows and collaborate with teams to implement
• Design and service People dashboards and other tools for visualizing data; support functional team usage
• Maintain unwavering confidentially with HR information
• Manage the daily operations of HRIS, and ensure the system are well operated in efficient, effective and secure manner.

• Should have a bachelor degree. Business analytics, statistics, math, or computer science major will be a plus point
• Should have a t least of experience in an analytical role (HR experience)
• Superb analytical skills; hands-on experience manipulating and deriving insight from large datasets
• Proficiency in analytics tools (excel, google data studio, power BI)
• Experience with HRIS will be a plus point
• Ability to develop strategic recommendations

About the role

As our next Product Manager, you will get a chance to help customer problems, define product visions, and build products to scale. You will work alongside the other Product Managers, Engineering, Data, and UX designers to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
• Drive product launches including working with the public relations team, executives, and other product management team members.
• Act as a product evangelist to build awareness and understanding.
• Capture insights from newly released features, experiments, research, competitive analysis, and data analysis to identify trends and pinpoint the drivers behind them; Translate these insights into tactical solutions to improve the product

• At least 2 years of product management experience.
• An entrepreneurial mindset; Comfortable working in a complex and face-paced environment.
• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Skilled at working effectively with cross-functional teams.
• Excellent written and verbal communication skills.
• Experienced in development with agile methods.
• Plus point if you have experience working in fintech.

PT Moladin Finance Indonesia (formerly PT Pro Car International Finance) is part of the Moladin Group. MOFI is a finance company that provides financial services to anyone, anywhere, and anytime. MOFI products are fully digital with innovative, flexible and effective processes. Since changing to Moladin Finance Indonesia in April 2023, MOFI has focused on meeting consumer needs, both productive needs through investment and working capital financing facilities, as well as other needs through multipurpose financing facilities. MOFI is licensed and supervised by OJK.

Moladin is searching for a Legal Credit Senior Counsel! You will be responsible for ensuring that Moladin's operations and transactions are in compliance with all relevant regulations and legislation. You will play a critical role in ensuring the company is operating within the legal framework while maintaining the highest standards of ethics.

• Develop, maintain, and implement legal credit operational programs, including policies and guidelines, documentation, training logs, and related policies/procedures.
• Prepare legal opinion and assistance on financing contracts based on the applicable law and regulations, including drafting, reviewing, advising and obtaining the perfection of the financing and security legal documentations.
• Manage, monitor and administer the public notary to ensure the effective and efficient processing of the financing contracts, collateral checking and pledging documentations including to ensure “zero mistakes documentation” to secure the interest of the creditor when exercising its rights to a Non Performing Financing debtor. 
• Managing internal operations process with credit analyst, appraisal and custodian team to ensure an effective service level agreement based on the company standard operating procedures.
• Provide regular reporting to the management and submit accurate and timely reports to regulators (as applied) to ensure the avoidance of sanctions/fines from regulators.
• Monitor changes in laws, regulations, and industry best practices to ensure the company remains up-to-date and compliant.
• Liaise with external regulators such as the Land National Office, Ministry of Law and Humans Rights, Courts, and other related government agencies.

• Bachelor’s Degree/University degree or equivalent experience.
• Minimum of 5-10 years of relevant experience in the Legal Credit and/or Operation function of financial institutions, preferably Multifinance Company and/or Banks.
• Solid understanding of applicable laws, regulations, and industry standards, with a focus on legal credit, compliance, and corporate governance.
• Exceptional attention to detail, highly responsible, with strong integrity, commitment and discipline.
• Passionate about delivering high-quality work and exceeding expectations in a fast-paced environment.
• Strong communication skills, both oral and written, with the ability to effectively communicate advice backed up by sound judgment.

To provide a professional, efficient and effective support service to Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base.

Key Tasks and Responsibilities

• Process and solve cases incidents and service requests in a timely and qualitative way.
• Actively assist in progressing investigations offline for other regions/time zones
• Investigate, process and document application defects passed to the Application Support team.
• Verify and action automated alerts.
• Test and document newly released fixes and features
• Produce clear and detailed Knowledge Articles and documentation to assist customers and other support departments.
• Deliver great customer outcomes.
• Be proactive in highlighting potential escalation risks with your Team Leader and coordinate additional resource requirements to assist with the investigation.
• Handle customer escalations, taking ownership of complicated issues, and always keep customers updated on progress.
• Comply with the Company’s information and Security Requirements and all Company Business procedures, policies, and ISO standards.
• Investigate, document, and present to the Customer Services Team Leader process improvements that enhance the customer experience.
• Identify opportunities for service improvement or chargeable activities and to raise these via the appropriate channels.
• Work in a team environment to help and assist colleagues.

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

1. Supervise and manage our service technician

2. Maintainance area of customers

3. Support performance service technician

4. Make a report for customer about their service

1. Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology, Environmental Health
2. At least 1 year(s) of working experience in the related field
3. Able to mobile and having a driving lisense
4. Good Communication and decision maker
5. Having leadership skill
6. Excellent command in spoken and written English
7. Willing to work at South Jakarta
8. Starting as soon as possible

1. Attractive monthly base salary
2. Performance Incentive
3. Training & Development
4. Career Path

Job Description:

• Identify the program development needs and skills gaps

• Identify related curriculum and continuing learning program / classes
• Design and deliver training programs to enhance employees' core competencies
• Analyze utilization of Learning Management System
• Monitor and evaluate the effectiveness of training programs
• Collaborate with HR team to ensure alignment with talent development initiatives (Initiative : Interesting with new technology, example Gen AI)

Job Requirements:

• Bachelor's degree in Human Resources, Psychology, or related field
• Minimum 2 years of experience in training and development or Fresh Graduate welcome to apply
• Strong knowledge of core competency development
• Experience in designing and delivering training programs
• Excellent communication and presentation skills
• Ability to work independently and collaboratively
• Willing to work in Karawaci, Tangerang

1. Health benefits for First Squad and family 
2. Employee Free Access for First Media services 
3. Medical Check Up

The Senior Accounting Lead will manage a set of accounting activities to ensure compliance with generally accepted accounting principles, corporate policies and external audits. This person will manage Amartha group end-to-end financial reporting process, including activities to support the financial statement figures.

The Senior Accounting Lead will report to and work closely with the Head of Finance Control, Chief Financial Officer, and others in the organization as needed to perform analysis and reconciliation of accounts and in development and implementation of accounting policies, including preparing technical assessment papers as needed.

The ideal candidate possesses leadership capabilities, solid operational and technical accounting background and works proactively to drive results. This person is a self-starter, flexible, has a high level of integrity and is action and goal-oriented in a fast-paced, team-oriented, collaborative environment.

Responsibilities:

• Manage the end-to-end financial reporting process, monthly and annually, including ensuring all costs incurred are properly recorded, reviewing journal entries, account balance reconciliations, coordination with other department (if needed) and report deliverables preparation
• Prepare technical papers to support company’s accounting treatment
• Participate in the ongoing development/establishment of accounting policies and procedures and operational strategies including the review and implementation of process and system changes.
• Continued focus on improving system efficiencies and business practices
• Assist management in strategic financial projects and corporate actions
• Ensure compliance with internal control policies and the prevailing rules and regulations
• Collaborate with external auditors to ensure successful audit results and compliance
• Interacts at all levels and with budget owners or other stakeholders to produce timely, efficient and accurate month-end close and all internal management and financial reporting through annual report
• Analyze the effect of statutory accounting practices and studies regulations and guidance to ensure correct application of Indonesian GAAP and IFRS
• Make recommendations for changes as needed and ensure that company policies and procedures are followed
• Assist with compilation of information for preparation of tax returns
• Work with Tax, Budget and Treasury to ensure overall coordination of all financial accounting activities through annual report
• Prepare summary feedback of financial statements variances to budget
• Actively review and advise on financial/accounting processes

• At least 5 years of experience, with a minimum of 1 year management experience
• A Bachelor’s / Master's degree in Accounting
• Background in Big 4 accounting firm
• Proficient in Indonesian GAAP and IFRS
• Have experience in financial industry
• Strong problem solving skills and willingness to perform direct work to get the job done
• Skilled at working effectively with cross functional teams
• Excellent business reporting and communication skills

About the role

As an Internal Communications Intern, your main tasks include creating engaging content/copywriting for internal channels, assisting in campaign planning, coordinating events, managing project feedback, providing administrative support, and collaborating with teams to ensure consistent messaging. This internship offers valuable exposure to corporate communication strategies and practices. Join us in building a workplace that has an effective communication environment  — apply now!.

Responsibilities

1. Schedule posts and monitor engagement includes crafting the content and execution of internal email campaigns, including creating templates, segmenting recipient lists, and analyzing campaign performance.
2. Document communication processes and guidelines and guidance on internal communication tools.
3. Help maintain and update the company's intranet by uploading content, ensuring accuracy, and organizing information for easy access by employees.
4. Assist in analyzing data related to internal communications metrics, such as email open rates, newsletter engagement, and intranet traffic, to identify trends and areas for improvement.
5. Create and collaborate with graphic designs in visual assets for internal communications.
6. Help coordinate logistics for internal events and meetings, including booking venues, managing RSVPs, and setting up audiovisual equipment.

The qualifications that you must have:

1. Strong written and verbal communication abilities are essential for crafting clear and engaging messages.
2. The ability to generate fresh ideas and think creatively is crucial for developing innovative communication strategies and content.
3. Being meticulous and thorough ensures accuracy in content creation, data analysis, and document organization.
4. Proficiency in using communication tools, graphic design software, and video editing platforms enhances effectiveness in the role.
5. Capability in managing multiple tasks, coordinating events, and keeping documentation organized is vital for success.
6. Flexibility in adjusting to changing priorities and learning new skills enables smooth navigation of dynamic work environments.
7. The capacity to analyze data and derive meaningful insights helps in optimizing communication strategies and measuring effectiveness.
8. Being a team player and effectively collaborating with colleagues ensures alignment in messaging and project coordination.
9. Efficiently managing time and meeting deadlines ensures timely delivery of communication materials and support.
10. A proactive attitude and a willingness to learn about internal communication practices and technologies contribute to personal growth and professional development in the role.

About the team
The EBIC (Employer Branding and Internal Communication) team is where creativity comes to life. Our secret sauce?  We might specialize in big, complex projects or creating massive content. We don't just think outside the box; we've turned it into a rocket launcher for achieving stellar results.

• Analyse and design software's requirements and specification
• Develop, test and evaluate new or existing system to produce system application
• Have programming skill: C languages, C++, Java, Javascript, .Net, AS400, and /or COBOL

Purpose :
The HR Generalist is responsible for managing local/in-country HR operations. This individual is primarily accountable for driving the effective delivery of HR programs and services across the entire employee lifecycle. While the HR Generalist serves as an advisor to employees, providing guidance on HR policies and processes, he/she also works closely with the Country Manager, Department Heads, Line Managers, and other key stakeholders in ensuring employees feel supported and are engaged throughout their employment with the company.  

Key Accountabilities :

• Working closely with the Regional Head of People in adopting the overall HR Strategy and operational plans in the local HR operations through regular goal setting, ensuring quarterly objectives and priority areas are aligned with overall Company strategy 
• Developing and aligning local HR policies and procedures with the country’s legislation well as the company’s global requirements; ensuring the organization’s compliance with local employment regulations 
• Sending out job offers and gathering pre-employment requirements from incoming new joiners 
• Effectively onboarding new joiners into the company, promptly delivering HR/company briefing 
• Carrying out payroll management activities (new hire payroll registration, monthly payroll processing and statutory reporting, and final pay processing) for all employees 
• Keeping track of employee benefits utilization, processing claims, and coordinating with external benefit providers/partners (e.g. availment, renewal) 
• Monitoring new hire performance, guiding Managers during performance reviews, confirming employment regularization 
• Ensuring quarterly performance reviews are completed, documenting and cascading employee performance scores, calculating performance bonuses when applicable 
• Carrying out in-country employee engagement initiatives and activities 
• Managing and addressing employee issues related to misconduct and grievance and facilitating disciplinary procedures 
• Managing the HRIS, monitoring attendance and leave utilization, and guiding employees on using HR technology and related platforms 
• Keeping employee records up-to-date and ensuring all relevant HR documentation are intact 
• Preparing HR reports and utilizing people analytics to understand people drivers and identify improvement areas 
• Promptly addressing employee inquiries and resolving workforce issues 
• Managing in-country HR budget and expenses 
• Serving as the lead subject matter expert (SME) in all local HR matters, assisting and advising line managers on performance management, people development, compensation management, and employee issues 
• Conducting regular total rewards (compensation, benefits, perks, engagement initiatives) benchmarking to help the company attract and retain talents 
• Regularly touching base with Department Heads and Line Managers to identify people-related needs and pressing employee issues 
• Collaborating with the TA team on the development and implementation of creative recruiting strategies to hire the best available talent 
• Communicating with statutory bodies/governmental authorities when needs arise 
• Performing other relevant duties that may be assigned 

Qualifications (including core skills and competencies) 

• University degree 
• At least four (4) years of progressive work experience in full cycle HR Management (recruitment and onboarding, payroll and benefits, employee engagement, performance management, employee/industrial relations) 
• Experience in fast-paced and high growth multinational organizations, background in the fintech/tech industry a plus 
• Strong understanding of HR processes, procedures, and best practices as well as local employment laws  
• Experience in designing and implementing HR policies, procedures, and programs 
• Ability to effectively build relationships with and manage stakeholders across all levels 
• Excellent knowledge and understanding of regulations, accepted professional standards, and local legislations (including legislation on employment, data protection, and health & safety) 
• Knowledgeable about identifying, tracking, and analyzing key HR performance metrics/KPIs 
• Excellent planning, organizational, and goal-setting skills 
• Well-versed in the latest HR technologies and must be savvy about relevant systems and tools 
• Excellent communication and interpersonal skills; possesses a positive and approachable manner 
• Curious, proactive and agile; able to come up with innovative solutions to problems 
• Methodical, has a strong attention to detail, and able to make quick and rational decisions 
• Commitment to continuous personal development; willingly seeks, accepts, and delivers feedback 
• Experience in operating in a high-pressure environment 

• Medical Benefit
• Optical Benefit 
• Gym/Fitness Subsidy
• Travel Allowance
• Staff Referral Bonus Program
• Work From Anywhere Policy (T&C applies)
• Hybrid Working (4-days office + 1-day Work From Home)
• Long Service Reward (with Cash Incentives in USD)

• Mengunjungi debitur dan melakukan pengiriman Surat Peringatan (SP) dalam masa tunggakan > 60 hari untuk melakukan validasi kondisi, analisa dan penagihan pembayaran kewajiban debitor yang belum diselesaikan.
• Menegosiasikan opsi pembayaran yang sesuai kepada nasabah
• Memonitor janji bayar debitur sesuai dengan masa tunggakan dan menagih kembali sesuai janji bayar.
• Mencari keberadaan pelanggan apabila tidak dapat ditemui baik di rumah maupun kantor
• Memastikan semua data pelanggan benar termasuk nomor telepon dan alamat
• Melaporkan dan mendiskusikan dengan atasan mengenai hasil kunjungan/penanganan. Membuat catatan atas setiap aktivitas penagihan ke dalam collection system.
• Melakukan koordinasi dengan pihak internal collection maupun unit terkait sehubungan dengan penanganan debitor 

• Conduct New Joiner Training.
• Provide Refreshment Training and Coaching for existing employees.
• Identify problems and investigate findings regarding visit quality.
• Analyze the results of field collector visits.
• Check and ensure that all documents for newly recruited field officers are in place and properly archived.
• Update & Review Training Material on a monthly basis.

• Bachelor's degree or equivalent experience required, preferably in finance, banking, or a similar field.
• At least 2 years of experience as a Trainer, Investigator, or QC.
• Strong interest in the financial technology industries.
• Proficiency with Microsoft Office, Google Sheets, and Google Drive.
• Excellent presentation skills.
• Exceptional communication skills.
• Strong analytical skills.
• Effective coaching, facilitation, and team-building skills.
• Fluent in both Bahasa and English (preferably).
• Professional demeanor and appearance.
• Strong presentation skills.

POSISI YANG SEDANG DI BUTUHKAN :

• 》WAITER / WAITRES (SMP/SD).
• 》BARISTA (SMA/SMK).
• 》KASIR / CASHEIR (SMA/SMK).
• 》RESEPSIONIST (SMA/SMK).
• 》COOK HELPER (SMP).
• 》CREW KITCHEN (SMP).
• 》CREW RESTORAN (SMP).
• 》STAFF ADMINISTRASI (SMA/SMK/D3/S1).
• 》STAFF GUDANG (SMP).
• 》DRIVER SIM A, B1, B2 (SMP)
• 》DELIVERY RIDER (SMP).
• 》SECURITY (SMP).
• 》CLEANING SERVICE (TANPA IJAZAH).

POSISI YANG DI BUTUHKAN :

• 》WAITER / WAITRES (SMP).
• 》BARISTA (SMA/SMK).
• 》KASIR / CASHEIR (SMA/SMK).
• 》RESEPSIONIST (SMA/SMK).
• 》COOK HELPER (SMP).
• 》CREW KITCHEN (SMP).
• 》CREW RESTORAN (SMP).
• 》STAFF ADMINISTRASI (SMA/SMK/D3/S1).
• 》STAFF GUDANG (SMP).
• 》DRIVER SIM A, B1, B2 (SMP)
• 》DELIVERY RIDER (SMP).
• 》SECURITY (SMP).
• 》CLEANING SERVICE (TANPA IJAZAH).

POSISI YANG SEDANG DI BUTUHKAN :

• 》WAITER / WAITRES (SMP).
• 》BARISTA (SMA/SMK).
• 》KASIR / CASHEIR (SMA/SMK).
• 》RESEPSIONIST (SMA/SMK).
• 》COOK HELPER (SMP).
• 》CREW KITCHEN (SMP).
• 》CREW RESTORAN (SMP).
• 》STAFF ADMINISTRASI (SMA/SMK/D3/S1).
• 》STAFF GUDANG (SMP).
• 》DRIVER SIM A, B1, B2 (SMP)
• 》DELIVERY RIDER (SMP).
• 》SECURITY (SMP).
• 》CLEANING SERVICE (TANPA IJAZAH).

POSISI YANG DI BUTUHKAN :

• 》WAITER / WAITRES (SMP/SD).
• 》BARISTA (SMA/SMK).
• 》KASIR / CASHEIR (SMA/SMK).
• 》RESEPSIONIST (SMA/SMK).
• 》COOK HELPER (SMP).
• 》CREW KITCHEN (SMP).
• 》CREW RESTORAN (SMP).
• 》STAFF ADMINISTRASI (SMA/SMK/D3/S1).
• 》STAFF GUDANG (SMP).
• 》DRIVER SIM A, B1, B2 (SMP)
• 》DELIVERY RIDER (SMP).
• 》SECURITY (SMP).
• 》CLEANING SERVICE (TANPA IJAZAH).

• Melakukan koordinasi dan komunkasi dengan peyelenggaraan program Pembangunan
• Pembinaan dan pengendalian terhadap pengawas lapangan
• Memantau peyampaian pelaporan pembangunan kepada team leader
• Memberikan saran penanganan apabila ada permasalahan, serta alternatif tindak lanjut penangananya kepada penyelenggara kegiatan di lapangan
• Melakukan dokumentasi foto-foto pelaksanaan dengan menggunakan kamera yang berkualitas sehingga hasil dari pengambilan gambar bagus

POSITION: SNOC ENGINEER

LOCATION: OFFICE BASED (JAKARTA)

JOB PURPOSE and Description

HAUD Systems creates unique and intuitive solutions which provide Mobile Network Operators with reliable control over their networks, resulting in increased profitability through the generation of revenues from A2P traffic, enhanced network security, SMS fraud/spam and increased subscriber loyalty. HAUD Systems is an associate member of the GSMA and a subsidiary of Trillian Group. 

Responsible for 24x7 NMS, Ticket management and all communications with Global Telecom client NOCs and Messaging Business Units, spanning the entire HAUD Solutions global footprint.

Role Profile and Responsibilities:

The Employee’s Responsibilities shall include, but shall not be limited to:

● Respond to Customer’s requests and inquiries
● Real-time monitoring on the Network Monitoring System (NMS)
● Compilation of data on respective alarms prior escalating such alarms as per severities with the relevant teams
● Preliminary investigation, classification, and acknowledgement of NMS alarms as per SOP
● Initial alarms trouble shooting (logs, traces, CDRs), alarm verifications, impact analysis and next actions
● Follow-up with responsible departments for resolving escalated/pending alarms.
● Logging of Tickets on the Ticketing System
● Updating of the Ticketing System with the latest progress on all tickets, follow-ing internal SOPs based on Industrial Standards
● Mastering the current inhouse developed applications and platforms to be able to provide immediate responses to platform related clients’ queries
● Preliminary investigation, classification, and acknowledgement to the respec-tive clients, of all opened tickets as per SOP
● Initial support ticket trouble shooting (logs, traces, CDRs), ticket verifications, impact analysis and next actions
● Escalating Tickets to relevant teams at 2nd Line
● Follow up on Opened Tickets Internally as per SLAs till resolution
● Updating Customers with progress as per SLAs
● Tickets Reports and Analysis on Daily, Weekly and Monthly basis
● Handling and assistance in the execution of Change Requests including sched-uling, process flow ownership, customer communication and execution
● Assistance in technical operations, maintenance, clients’ installations, and up-grades 24x7 activities, such as but not limited to:
    ● Assistance in UAT and migration
    ● System Health Monitoring

● Execution of minor / routine technical activates

● Degree in Computer Science, Information Technology, Engineering or equivalent
● Linux knowledge considered an asset
● Must be able and willing to work shifts (basis of 8 hours per shift with 24x7 coverage Monday to Sunday inclusive of public holidays)
● Minimum 2 + years 24/7 NOC and Customer handling experience in IT, ISP or Telecom Operations
● Strong operational experience on Jira & Zabbix or other ticketing & NMS platforms

● Protocol analysis and troubleshooting hands on skills using protocol analyzers such as Wireshark 

● Knowledge of Telecommunications protocols such as SS7/Diameter/SMPP/HTTP will be considered as an asset
● Flexibility to travel
● Ability to work in a fast-paced environment
● Proficiency in the English language both written and verbal
● Able to adjust plans as necessary and provide alternative strategies to meet changing operational situations.
● Able to work on his/her own initiative
● Willing to learn new technologies
● Interpersonal skills

• Gross Base Salary paid monthly
• International and multi-cultural working environment
• Private Health Insurance
• Travel Allowance
• Health and Fitness Allowance
• Staff recognition and career growth
• Internal training
• Shift Work (based in office in Jakarta)
  
  
  

About Us:

For most Mobile Network Operators, SMS A2P is a sleeping giant. Total addressable revenue is stagnant - coming from either fixed price wholesale, or traffic eroding price hikes. HAUD’s complete Messaging Revenue Platform is an industry game-changer allowing MNOs to break free of traditional growth constraints and create attractive revenue strategies which can be enforced through our award-winning SMS firewall and billed via automation.

What is it like to work here:

We are a hyper-growth, global organisation with innovation, diversity and inclusion at the heart of everything we do. We know work makes up a massive part of our lives, that’s why our flexible working model ensures that our teams have a healthy work/life balance. We invest in our employees to grow within the business and to continue to develop themselves through our learning and development programmes, providing room for internal promotion and longevity.