Reporting to the Director od Sales & Marketing, the Digital Marketing Executive is responsible for the following tasks:

• MARKETING CAMPAIGNS
  • According to the marketing and communication plan and in tight relationships with the program team and the social media manager, conceive, plan, and execute marketing campaigns through the available channels and with relevant content.
  • Performance monitoring: evaluate each campaign, and recommend optimization according to defined KPIs (opening rate, click rate, engagement rate…)
  • Develop a marketing content strategy to generate lead, influence, and engagement on our platforms.
  • Implement a regular strategic monitoring on content marketing to develop innovative content.
  • Coordinate the emailing campaigns and streaming of major events on Marcel (Publicis Intranet) with the dedicated Marcel team.

• WEBSITES OPTIMIZATION
  • Animate and optimize both the institutional Women’s Forum website and the Events websites (SEO and up to date content)
  • Animation of the Women’s Forum page on Publicis Intranet “Marcel” and follow up on the KPI

• ACTIVATION AND ANIMATION OF THE WOMEN’S FORUM COMMUNITY
  • Identify the different Women’s Forum communities and design bespoke animation plans to guarantee their engagement.
    • Briefing call, speakers’ management, logistics, communication elements)
    • Organize happenings both on and offline such as webinars, live talks, breakfast, after works…
• Daily management of the database and the CRM tools (Hubspot)

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). INDICO aims to leverage Telkomsel’s digital assets and capabilities to create cross-sectoral digital solutions that will empower Indonesia’s digital economy.

What you will do but not limited to:

• Go-to-Market Strategy: Define target market, calculate, Develop, and implement go-to-market strategies for new and existing products
• Conduct market research to understand customer needs, market trends, and competitive landscape.
• Plan, execute, and measure marketing campaigns to drive product awareness and adoption.
• Ensure marketing strategy are achieved.
• Monitor and analyze the performance of sales tools and make improvements as needed.
• Gather and analyze customer feedback, market data, and performance metrics to inform marketing strategies.
• Work closely with other team to ensure the product flow is following the deadline, provide customer insights, and influence product development

• Bachelor's degree in Marketing, Business, or a related field (MBA preferred).
• 1 - 2 years of experience in product marketing, preferably in education.
• Proven track record of successful product launches and marketing campaigns.
• Strong understanding of digital marketing, content creation, and marketing analytics.
• Excellent communication, negotiation, presentation, and storytelling skills.
• Ability to work cross-functionally and manage multiple projects simultaneously.
• Analytical mindset with the ability to translate data into actionable insights.
• Good business mindset
• Proficiency in marketing tools and platforms (e.g., CRM, marketing automation, analytics tools) is preferable
• From startup is preferable

ROLE SUMMARY:

The Sales Operations Executive will primarily support a Sales team, who could be selling multiple brands/products across regions. The role will drive consistency and quality in the Sales teams and act as a key link between the Sales function and the events team. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, and data management /entry support. As the Sales teams develop, the role will also become involved in campaign management, and informing the CRM team of priorities for future development of our new Salesforce system to then act as a key testing group.

They may also on occasion be required to support the Event team with administrative duties.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
• Oversight of budgets, maintaining accurate financial data for responsible brand(s)
• Oversight of sponsorship inventory both in the office and on show site
• Ensure customer queries are answered and/or resolved in a timely manner
• Manage the distribution of the exhibitor manual and be the point of contact for any queries
• Where required, support Event team in organisation of sales events e.g. lunch and learns
• Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and stand sharing forms for online customer tools
• Act as key liaison point with Event Operations team for customer data and Event floor plan queries
• Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
• Support Sales team training in new Salesforce.com features
• Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Perform Salesforce.com (CRM) reporting and ad-hoc reports as requested
• Support Sales team with proactive insight and trend analysis
• Support to Sales Leadership and CRM team to set up, assign and manage campaigns
• Manage the gathering of member lists / data for campaigns and QA
• Support the Sales Director to maintain a hot list of leads; actively track competitive shows and/or publications to seek out new leads
• Act as liaison between Sales team and CRM team to gather regular informal system feedback
• Perform User Acceptance Testing

Position Overview: As a Sales Executive specializing in the Government Segment at our hotel, your primary responsibility will be to develop and maintain relationships with government clients to drive sales and revenue growth. You will be tasked with understanding the unique needs and requirements of government agencies, leveraging your sales skills to effectively communicate the value proposition of our hotel's offerings, and ultimately closing deals to secure government contracts and bookings.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!.
• Ability to make a difference through our Corporate Social Responsibility activities.

Key Responsibilities:

1. Identify and target government agencies at the local, state, and federal levels as potential clients.
2. Develop and execute a strategic sales plan tailored to the government segment, including prospecting, lead generation, and outreach activities.
3. Build and nurture relationships with key decision-makers within government organizations, including procurement officers, travel managers, and event planners.
4. Conduct sales presentations and meetings to showcase the features, amenities, and capabilities of our hotel, emphasizing how they align with the unique requirements of government clients.
5. Collaborate with internal teams, including event planning, operations, and finance, to ensure seamless execution and delivery of services for government bookings.
6. Negotiate contracts and pricing agreements with government clients, ensuring terms are mutually beneficial and align with company objectives.
7. Stay informed about government regulations, policies, and budgetary constraints that may impact the hospitality industry and adjust sales strategies accordingly.
8. Track sales metrics, generate reports, and provide regular updates to management on progress, challenges, and opportunities within the government segment.
9. Represent the hotel at industry events, conferences, and trade shows targeting government professionals to increase brand visibility and generate leads.
10. Continuously assess market trends, competitive landscape, and customer feedback to identify areas for improvement and innovation in government sales strategies.

Executive Housekeeper
Inspiring and engaging. As an Executive Housekeeper, you will show your leadership and interpersonal strengths to maximize the room operations and ensure an exceptional guest journey.

What is in it for you:

1. Employee benefit card offering discounted rates in Accor worldwide.
2. Learning programs through our Academies.
3. Opportunity to develop your talent and grow within your property and across the world.
4. Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:
Lead and manage all aspects of the Housekeeping departments and ensure all service standards are followed with friendly and engaging service.
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
Maximize room revenue through participating in yield management meetings and implementing supporting agreed-upon Revenue Management strategies and practices

• Making sure high level accuracy of billing issued as well as company’s revenue
• Doing reporting, filing, sharepoint maintenance on regular basis
• Accounting of transactions that related with revenue, account receivables and other related accounts
• Liaise with other departments, hotels

Job Description

Job Title: Legal Executive

Job Description:

We are seeking a proactive and detail-oriented Legal Executive to join our team. As a Legal Executive, you will play a vital role in supporting our legal operations by assisting in various legal tasks and responsibilities. Your duties will include drafting and reviewing legal documents (excluding contracts), assisting in dispute resolution processes, ensuring compliance with laws and regulations, contributing to policy development, conducting legal research, preparing reports, and collaborating with internal teams. Additionally, you will assist in translation and proofreading tasks to ensure accuracy and adherence to legal standards.

Responsibilities:

- Draft and review legal documents (excluding contracts).
- Assist in resolving legal disputes and participate in settlement discussions.
- Ensure compliance with applicable laws and regulations.
- Contribute to the development and revision of internal policies and procedures.
- Conduct legal research to stay informed about laws, regulations, and legal precedents.
- Prepare reports and collaborate with internal teams to collect, verify, and organize data for reporting purposes.
- Collaborate with sworn translators and proofread translated documents for accuracy and adherence to legal standards.

Qualifications:

- Bachelor's degree in law.
- 3-5 years of legal experience (experience in litigation is a plus).
- Skills in legal research, litigation, attention to detail, and a good understanding of relevant laws and regulations.
- Proficiency in English, both spoken and written.

If you meet these qualifications and are eager to contribute to our legal team, we encourage you to apply for the position of Legal Executive. Join us in upholding legal standards and supporting the organization's objectives.

1. Write website content and SEO articles
2. Implement SEO practices on website pages
3. Write email campaign and newsletter when needed
4. Create copywriting for Digital Ads and Printed Collaterals: voucher, brochure, banner, etc
5. Set up ads on Google Ads, FB/IG Ads, and LinkedIn Ads
6. Input marketing metrics from Google Analytics, Meta Business Manager, etc into Marketing Performance sheet regularly
7. In charge of creating Website Report, FB/IG Report, LinkedIn Report, Email Report, and Digital Campaign Report on monthly basis

1. Have a Marketing Portfolio with various categories of campaign
2. Have experience setting up Google Ads, FB/IG Ads, and LinkedIn Ads
3. Have experience writing SEO articles on website
4. Able to manage Google Suite, such as: Google Business, Gmaps, Google Reviews
5. Able to read metrics on Google Analytics, Search Console, Wordpress, IG/FB insights, etc
6. Have good speaking and writing skills in English
7. Possess qualities of being professional, responsible to deadlines and discipline
8. It is a remote work, with 2 offline meetings/week at around 16:00-18:50 (location: Midplaza 2, Sudirman)

This incumbent is responsible for designing and delivering the product/event experience for our customers in support of the Events Director. Through a strong understanding of market trends and customer needs he/she will develop the long-term Events design, through both responding to existing customer feedback and identifying new and innovative opportunities to improve the Events. He/she will lead the marketing and communications function for the shows. He / she will support the management of the P&L of an Event, managing marketing budgets, optimizing campaign performance, and enhancing/discovering new strategies to effectively reach the target customer segments. Working alongside Sales, Marketing and Operations, he/she will ensure all elements are aligned to create a successful Events. He/she will oversee the Events floorplan, managing the positioning and strategic decisions as the point of contact for all involved parties.   

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Parfums Christian Dior (www.dior.com/en_id/beauty)

THE CONTEXT

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

YOUR IMPACT

The job requires ensuring products launch on time, manage product listings, and monthly ordering. Supporting campaign execution and CRM implementation, as well as generating data for reporting. Overall helping achieve marketing goals.

YOUR MISSION _________

PRODUCT MANAGEMENT

1. Product Registration

• Close liaison with Central Registration support team and Local regulatory team, to ensure that products can be launch in line with the launch date. (Measures: Brand’s Onshelf date)
• Communicating any urgent matters/request to Regional regarding the registration issue
• Submission & tracking notification status

2. Product Listing

• Work closely with retail team to ensure products are listed into key retailer’s assortment in a timely manner (measures: Retailer’s Onshelf date)
• Prepare Novelties calendar, allocation to each door and track each SKU by initiative
• Monthly update on product catalog with SKU’s status
• Communicating and implementing new prices

3. Product Merchandising

• Work closely with merchandising team to ensure planograms are fully optimized and carrying the right assortment for each door
• Active list management (measures: presence rate)

4. Monthly Replenishment / DRP

• Compile order submission from all division and ensure the order are calculated accordingly to meet the needs
• Tracking shipment to Indo, alert WH of any urgent shipment

5. Sampling and Gift

Ensure that sampling and Gifts items are distributed in accordance with monthly store mechanism. Ensure that all stores are equipped with the necessary selling tools.

6. Monthly Budget tracking

Tracking budget usage for F22 – Samples, F21 – Gifts

CAMPAIGN / PR MANAGEMENT

1. Support marketing manager to execute 360 touchpoints for all campaigns across Skincare and Fragrance (event, media, PR etc)
2. Support marketing manager in CRM program implementation
3. Full ownership to help managing categories focusing on Skincare and Fragrance

DATA & REPORTING

Assist the marketing manager in generating the required data for both regular reporting and ad-hoc reporting purposes.

WHO YOU ARE

Core Skill Requirement

• Strong verbal & written communication skills and interpersonal skills
• Fluency in English (business level)
• Good Analytical thinking
• Mastering in Microsoft Excel

Core Trait/Behavior Requirement

• Strong attention to detail and ability to meet strict deadlines
• Excellent time management and outstanding multitasking abilities
• Can adapt and learn quickly
• Team player

WHAT CAN WE OFFER?

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Parfums Christian Dior (www.dior.com/en_id/beauty)

THE CONTEXT

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

YOUR IMPACT

The VM Executive will support Visual Merchandising Manager in handling various aspects of Visual Merchandising with focus on new Sephora store openings, Sephora event installation/launchpad and Dior Beauty Workshop. To also support HPP and New Store Openings when required. This position will need to have a well-developed understanding of the brand visual presentation standards and be able to support both the administrative and creative needs of the business.

• Understand merchandising guidelines and ensure all stores are always in compliance: visuals & videos, display elements, testers, and other merchandising elements.
• Understand marketing calendars and ensure all new launches or initiatives for the period follow merchandising guidelines.
• Collaboration with Cross-Functional Teams (Marketing, Retail, and Training) of Dior Indonesia. Demonstrating a strong working relationship with internal teams, store management, and external partners.

YOUR MISSION

ANIMATION & PRODUCT LAUNCHES

• Align the brand direction for each launch with the regional vision to ensure relevant visual merchandising outcomes that supports the marketing strategy.
• Participate in POSM assets forecast and order related with new launches/assortment update.
• Manage the ordering, allocation and coordination of all elements and materials for Sephora. This includes working with suppliers and contractors to ensure deliverables meet set deadlines.
• Ensure all physical aspects of all Dior fixtures at Sephora stores are working and in good condition. Example: no busted lights, drawers & cabinets are working, no frayed wires, etc. 
• Consolidate launch reports and provide monthly store pictures to ensure VM guidelines are followed across all Sephora channels.
• Optimize all POSM assets (capex & non capex) in store together with Retail team, to maximize the right retail excellence & customer experience in all offline channels that fit with brand standard, maintain display consistency including tester management across Sephora stores.
• Preparation of visuals for various formats utilizing brand guidelines; managing external parties and ensuring visuals are installed on planned launch date.
• Oversee vendors in-market, including sourcing, onboarding, procurement process (when applicable) and invoice management. Responsible for follow up on PO, PR and invoice.
• Fully responsible to oversee QC of all VM contractor/vendor, ensuring 100% as per brand quality standard with accurate on time implementation (all related with POSM in store and outside store).
• Manage local production to fulfill store needs where necessary and identify cost-effective solutions without compromising quality.

OPENINGS

• To create and plan the visual merchandising aspects of a new Sephora store by preparing the planogram, category organization and visual elements of the store.
• Responsible in sourcing and ordering of visual merchandising elements, manage the production processes, timeline, and quality.
• Align store’s needs with regional direction in the presentation of products and visuals.

FORECASTING, INVENTORY MANAGEMENT & BUDGET

• To submit forecasting of launch POSM and testers for Indonesia market based on marketing priorities and budget.
• Monitor inventory levels of visual merchandising materials and coordinate replenishment as needed.
• Collaborate with the Retail team to manage stock levels of products featured in displays.
• To manage long-term planning for planograms based on the product assortment plan to identify POSM needs, allocation and management for ID market.
• To consolidate and submit forecasting of generic and permanent POSM based on above, while validating warehouse stock levels to ensure accurate forecast.
• To work closely with Office Executive to prepare and follow up required documents from suppliers for all VM purchase orders.
• Track status of orders and ensure timely delivery of POSMs to each store.
• Work with logistics team to align allocation plans for markets and ensure healthy POSM stock levels.
• Participate in managing and tracking VM cost spending with every launch to align with F24, F26 and F27 budget.

TRAINING & COMMUNICATION

• Responsible to be main point of contact for Sephora and liaise with the related Departments on VM elements, storage, VM executions etc. Also responsible for its maintenance when required.
• Responsible for all Sephora related communication and collateral, including but not limited to visual plan, planogram, event/installation design brief, monthly updates, brand guideline and best practice reference.
• Conduct regular Sephora store visits and to provide visit report each time (display condition, tester upkeep, etc.), ensuring Visual Merchandising standards are maintained in accordance with guidelines and proper execution are done throughout all stores.

WHO YOU ARE

• Bachelor holder of Design or Art (preferred course is Industrial Design) or equivalent qualification.
• Minimum of 3 years related work experience. Exposure gained in visual merchandising and store operations in the luxury retail or beauty industry will be advantageous.
• Strong organizational, management skills with the ability to multi-task.
• Well-developed written and verbal communication skills.
• Ability to work independently with strong initiative on many different types of projects simultaneously with aggressive timelines.
• Proficient in Photoshop, Illustrator, SketchUp and Microsoft Applications.
• Formal training in any of these: graphic design, or industrial design, or exhibition design, or interior design.

WHAT CAN WE OFFER?

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

• Support the development of a Event’s strategy and direction, through idea generation to enrich the value proposition Informa Markets provides

• Support the design of the Event experience, ensuring a high quality level of delivery in support of the Event’s strategy and customer needs

• Develop deep industry knowledge through internal and external relationships

• Develop and improve the customer experience at each Event, ensuring feedback is collated, highlighted and incorporated  

• Build Event loyalty with customers in understanding both specific and wider market needs, feeding trends / issues back into the Event Manager as input to Event strategy

• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to set up for success

• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements

• Support the on-site delivery and setup, supporting logistics for exhibitors and team members

• Support the Event Director in overseeing the Event floorplan, managed by the Sales Operations team, escalating any strategic decisions where required

• Support the financial planning for the Event, working closely with the Event Manager

In this way, you’ll be making our hotel something special ...

• You’ll develop and implement a marketing strategy to increase sales and customer acquisition, improve customer retention, and maximize revenue from the hotel.
• You’ll establish Marketing & Communications programs that will benefit and support sales and Food & Beverage strategies and initiatives.
• You’ll develop and optimize digital marketing campaigns across various channels.
• You’ll identify and evaluate new marketing opportunities to increase direct internet traffic and drive online production.
• You’ll analyze and report on the effectiveness of digital marketing campaigns to optimize results.
• You’ll monitor all digital marketing channels and campaigns to ensure brand consistency.
• You’ll monitor all printed materials to ensure adherence to corporate identity standards.
• You’ll maintain good working relationships with local and international media, execute media placements for hotel through news releases and personal contacts.
• You’ll coordinate all special events and promotions with the aim to maximize publicity.
• You’ll serve as hotel spokesperson, when appointed by General Manager, to make all official statements for hotel to media.

• Meet or exceed revenue targets for assigned Sales through strategic engagement of customers
• Sell products to assigned customer Sales, managing a larger number of lower revenue customers depending on the market and brand
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Delivery of assigned Sales campaigns, against Sales, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
• Own the on-site re-booking of existing customer Sales, in line with event Sales allocation and sales targets
• Develop sales plans and approaches to grow existing customer Sales, through cross and up selling as well as the sale of integrated packages, sponsorship and advertising
• Develop and maintain industry and brand knowledge as required
• Adoption of sales pipeline process through use of Salesforce (CRM system)
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Manage the capture and entry of Sales contract information into CRM/ invoicing system
• Manage the handing over of Sale information and customer requirements (via Salesforce) to the Event Operations and Brand teams
• Support Finance in resolving bad debt customers as a final escalation point

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role:

We are looking for a IT Executive to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Main Responsibilities:

• Provide 1st & 2nd level end user and system support, including service request, incident management, and problem resolution.
• Support technical issues related to end-user devices (e.g., desktop/laptop computers, printers, scanners, tablets, and smartphones) and software (e.g., Microsoft Office and emails).
• Support retail store POS software and hardware.
• Set up accounts and workstations, as well as deploy and configure software and hardware in bulk.
• Manage network servers, technology tools, and the setup and deployment of new desktop/laptop computers, including Windows Active Directory administration.
• Monitor system performance and maintain them as per requirements, troubleshooting issues and outages.
• Ensure security through access controls, backups, and firewalls.
• Upgrade systems with new releases and models.
• Develop expertise to train staff on new technologies.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Effectively manage software and hardware equipment needs across both HQ and store locations.
• Develop procedures, guidelines, and checklists for future reference.
• Support and maintain physical security systems such as CCTV and door access.
• Collaborate with internal teams to enhance problem resolution and reduce knowledge gaps.
• Partner closely with HR to ensure a seamless onboarding and exit process from an IT standpoint.
• Ensure adherence to the operating budget for Internal Operations Function.

• Proven experience as a System Administrator or Network Administrator.
• Good knowledge of IT asset management, MDM, Active Directory, Network Security, ERP software, system security, and data backup/recovery.
• Experience in scripting with Powershell, Python, or other languages for deployment will be a plus.
• Familiarity with diverse operating systems and platforms.
• Resourceful problem-solving skills.
• Interest in staying current with technology trends.
• Excellent communication skills.
• Ability to thrive in a fast-paced environment.
• Bachelor's degree in Information Technology, Computer Science, or a related field; professional certifications (e.g., Professional Google Workspace Administrator) are a plus.

1. Flexible Work Arrangement

• Work from anywhere*!
• Remote work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

We are looking for a Product Marketing Specialist for maternity leave replacement. This position will help us craft a story behind the product and translate this as a clear messaging to our audience. You need to be a deep thinker and empathetic to connect with the different segments of our users and create stories that will resonate with them.

For this role, you need to be a strong project manager to be able to translate data and insights into interesting creative marketing strategies and messages that can attract attention. This needs strong collaboration across multiple teams in order to be executed well.

You will be the focal point that pull all the strings to make it happen.

Responsibilities

• Understand the company products
• Understand. Connect. Resonate with the users
• Translate benefits of the users into stories and use cases
• Sell the unique selling points of the product
• Craft compelling stories and messages around the benefits of the users for the different target audience
• Understand how to connect and attract users across the different funnel
• Follow and analyze market trends to position products* Develop product marketing strategies
• Project management across various teams (investment research, creative, content, digital ads, product) to execute strategies
• Test marketing product features, releases, and ad copy
• Track and evaluate performance using relevant KPIs and feedback from existing and prospective customers

• Proven Project Management & Prioritization skills
• Proven track record in managing product and or customer lifecycle marketing.
• Proven ability to turn data and insights into marketing strategies and messages
• Multi tasking, self-drive, and strong entrepreneurial skills in maneuvering a data-driven decision within ambiguity.
• Budget management skills with ruthless prioritization to optimize measurement of return on investment
• Ability to write compelling stories and ad copy
• Strong empathy and understanding of how customers will react to stimuli
• Customer obsessed
• Ability to thrive in ambiguity
• Having strategic thinking skills, analytical mind, creativity, and strong quantitative skills
• High cognitive aptitude and critical thinker
• Interest in stock investing

• Supportive teammates
• Health insurance benefits
• Self development activities that support careers
• Flexible working hours
• Broaden your knowledge in financial investment