Front Office Manager
First impressions are everything! As a Front Office Manager, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activitiy

What you will be doing:

• Develop, conduct maintain all  training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.

• Work closely with the Hotel Manager / General Manager in establishing and monitoring policies and guidelines in operation.

• Assist in the daily administrative tasks of the Food & Beverage department, including but not limited to filing, data entry, and maintaining records.
• Manage correspondence, emails, and phone calls efficiently, ensuring timely responses and proper documentation.
• Coordinate meetings, appointments, and reservations for F&B management and staff.
• Prepare and maintain accurate reports, spreadsheets, and presentations as required by the F&B management team.
• Assist in compiling data and information for budget planning, inventory management, and other F&B operational needs.
• Ensure all documentation is organized, up-to-date, and easily accessible.

Deskripsi pekerjaan admin pemasaran umumnya mencakup tugas-tugas yang berhubungan dengan mendukung tim pemasaran dalam menjalankan kampanye pemasaran, menyusun laporan, serta mengelola data pelanggan dan penjualan. Berikut adalah rincian pekerjaan utama admin pemasaran:

1. Mendukung Pelaksanaan Kampanye Pemasaran:

• Membantu tim dalam merencanakan dan mengoordinasikan kampanye pemasaran, baik secara online maupun offline.
• Melakukan pengaturan logistik untuk acara pemasaran, pameran, atau promosi.

2. Administrasi Pemasaran:

• Mengelola dokumen-dokumen yang terkait dengan aktivitas pemasaran.
• Membuat laporan hasil kampanye pemasaran, termasuk analisis kinerja berdasarkan KPI yang telah ditentukan.
• Mengelola database pelanggan dan memastikan data selalu diperbarui.

3. Komunikasi dan Koordinasi:

• Berkomunikasi dengan klien, vendor, dan mitra kerja terkait proyek pemasaran.
• Berkoordinasi dengan tim internal, seperti tim penjualan, tim desain, dan lainnya untuk memastikan proyek berjalan lancar.

4. Pengelolaan Media Sosial dan Digital:

• Membantu dalam mengelola akun media sosial perusahaan, seperti merespons pesan, komentar, dan memastikan konten diposting sesuai jadwal.
• Mendukung pembuatan konten untuk situs web atau kampanye pemasaran digital.

5. Pengelolaan Inventaris dan Material Promosi:

• Mengelola stok barang promosi (brosur, banner, merchandise) dan memastikan ketersediaan saat dibutuhkan untuk acara atau promosi.

6. Riset Pasar dan Analisis Data:

• Melakukan riset pasar sederhana untuk mengumpulkan informasi yang relevan terkait dengan target audiens, tren industri, dan kompetitor.
• Mengumpulkan data dari hasil kampanye, seperti survei pelanggan atau analitik media sosial, dan memberikan wawasan dari data tersebut.

7. Pemasaran Digital:

• Memantau dan melaporkan hasil kampanye iklan digital (misalnya, Google Ads, Facebook Ads).
• Membantu mengoptimalkan kampanye digital untuk meningkatkan efektivitas pemasaran.

Keterampilan yang Dibutuhkan:

• Keterampilan administrasi dan manajemen waktu.
• Pengetahuan tentang perangkat lunak pemasaran digital dan analitik (seperti Google Analytics, CRM, Excel).
• Kemampuan komunikasi yang baik dan kerja tim.

Deskripsi pekerjaan admin pemasaran bisa bervariasi tergantung perusahaan, namun umumnya mencakup berbagai aspek administrasi dan dukungan operasional dalam kampanye pemasaran​

KUALIFIKASI

1. BERUSIA 19-35 TAHUN

2. PENDIDIKAN MIN SMA/SMK

3. TERBUKA UNTUK FRESHGRADUATE

4. MEMILIKI KENDARAAN BERMOTOR DAN SIM C AKTIF

We are looking for a dedicated and professional Front Office Supervisor to lead our front desk team and ensure exceptional guest experiences. As a crucial part of our hospitality team, you will oversee daily front office operations, train and motivate staff, and provide support to the Front Office Manager.

Responsibilities:

• Controling FDA & GRO staff
• Coordinate with other departments for complaints, guests requests and room arrangements.
• Responsible to ensure Daily Operation ran well and smooth at all area
• Able to perform well under pressure, open minded person.
• Having passion to serve, sociable, and open minded.

• Educational and Professional Qualification (Min Diploma In Hospitality Industry)
• Relevant working experiences.
• Understand and knowledgable of Front Office and Hotel Operations
• Honest, responsible, hardworker and willing to help
• Excellent English Communication

We are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to support our front office operations. In this role, you will play a crucial part in ensuring the smooth and efficient functioning of the reception area, assisting in managing the front desk team, and providing excellent service to our guests.

Responsibilities:

• Assist the Front Office Manager in overseeing daily front desk operations.
• Ensure that guests receive a warm and friendly welcome upon arrival.
• Handle guest inquiries, complaints, and requests in a professional and timely manner.
• Coordinate and manage reservations, check-ins, and check-outs efficiently.
• Train and mentor front desk staff to maintain high standards of customer service.
• Monitor front desk activities and ensure compliance with company policies.
• Assist in managing the front office budget and inventory of supplies.
• Collaborate with other departments to enhance the guest experience.
• Perform other related duties as assigned by the Front Office Manager.

• Proven work experience as a Front Office Manager minimum for 1 year
• Diploma/ Bachelor’s degree in hospitality management or relevant field
• Proficiency in English (oral and written)
• Solid knowledge of OPERA Hotel System
• Excellent communication and people skills
• Willing to be placed in Karawang

• Supervise all front office operations, including check-in/check-out procedures, reservations and guest services
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Handle guest complaints if they have not been dealt with by team members and provides a rapid solution
• Assist the FOM with the design and implementation of new procedures, when necessary
• Maintain vigilance regarding possible fraud, theft and potential security risks
• Ensure communication procedures are effective and efficient on a day-to-day basis, so that service standards are not compromised
• Carry out Duty Management functions as required.
• Support the management with on-going On Job Training Programs within the department to meet Brand and Service Standards
• Induct new staff into the team, department and Hotel in the first week of their employment following guidelines.
• Collaborate with the Front Office Manager in creating a team that works together with trust and takes responsibility to meet the goals of the department / Hotel
• Ensure the ALL Accor loyalty programme is promoted to guests.

PT. MEGA CENTER OFFICIIAL, Membuka lowongan pekerjaan pekerjaan yang di rekrut sebagai adminitrasi pemasaran dan penjualan secara online untuk kamu yang para freelance/WFH. Di sini kita belerja secara online yang bekerja sama dengan merk dan brand yang di tentukan oleh pihak perusahaan yang akan menjadi donatur di PT. MEGA CENTER OFFICIAL.

Customer relations

• Ensures that team organization remains flexible and ready to meet customer needs.
• Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.

Professional Techniques / Production

• The Sales Administrator performs its duties within the framework defined by the chain and hotel norms and international regulations specified by the Assistant Director of Sales.
• Assist the Sales Executive and Manager in organizing the filing system of the Division / Department / Section.
• Ensure that stationery item stock is accounted for and well maintained.
• Organize the recording system for all incoming and outgoing correspondence and incoming telephone calls.
• Handle all typing work required. Take minutes of meetings.
• Assist in the dispatch and collection of correspondence in the hotel.
• Ensure the cleanliness of the office.
• Handle all incoming telephone calls and take messages.
• Assist in the packing of materials when required. e.g. hotel brochures, sales kits, giveaways etc.
• Is familiar with the operation and application of the hotel's computer, typewriter, personal computer (operating the required programs), and all necessary computer software programs.
• Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.
• Keeps well-informed about the product

Team management and cross-departmental responsibilities

• Works in collaboration with the other departments

• Melakukan input data.
• Mengelola dokumen kantor.
• Menerima panggilan telepon.
• Mengarsip dan merekap data yang masuk.
• Menyiapkan perlengkapan serta peralatan kantor.
• Menyiapkan akomodasi perkantoran.
• Membuat agenda.

Sales Manager

- Prepare and execute creative sales strategies to source, drive and grow our revenues from your managed accounts.

- We’ll look to you to build up account management plans, making sure you’re “in the know” on the latest market news and competitor insights too.
- Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
- Establish parameters, quotes and negotiate prices and seal contracts
- Maintain accounts, contact, activity and business details

• Membuat konten yang menarik dan informatif untuk media sosial
• Menjalankan kampanye pemasaran digital yang efektif
• Melacak dan menganalisis data media sosial
• Bekerja sama dengan tim pemasaran untuk mencapai tujuan bisnis
• Menjaga brand awareness perusahaan
• Meningkatkan engagement dengan target audience
• Melakukan riset pasar untuk mengidentifikasi tren dan peluang baru
• Mencari dan menerapkan alat dan teknologi baru untuk meningkatkan kinerja pemasaran digital.

MidPlaza Holding is looking for a highly motivated and dynamic Finance Management Trainee to join our Corporate Office team. This program is designed for recent graduates with a passion for finance, providing hands-on experience and exposure to various financial functions within the organization. The Finance Management Trainee will participate in training programs and work closely with experienced finance professionals to develop their skills and knowledge in financial management, analysis, and reporting. This is an excellent opportunity to kickstart your career in finance with a reputable company.

Responsibilities:

• Assist in daily financial operations.
• Support the financial reporting process by gathering data and preparing reports.
• Participate in budgeting and forecasting activities.
• Conduct financial analysis to support decision-making processes.
• Collaborate with various departments to gain a comprehensive understanding of business operations.
• Engage in training sessions and development programs to enhance financial skills and knowledge.

• Bachelor’s Degree, from Accounting, Finance, Business, or Economics from reputable universities.
• Minimum GPA: 3.0
• Fresh graduate or maximum of 2 years work experience
• Strong verbal, written, and presentation in English skill
• Proficient in Microsoft Office, especially Microsoft Excel
• Leadership experiences in campus or student organizations
• Growth mindset, resilience and ability to adapt
• Numerical and analytical thinking
• Willing to be placed in any of the MidPlaza’s Business Units

• Private Health Insurance
• Training & Development

As member of Office management team, your responsibility included 

• Greet visitors and direct them to appropriate staff members, answer incoming phone calls and transfer them to relevant staff;
• Provide administrative assistance to the staff and management;
• Liaise with the building management to maintain good office services (air conditioning; power, hygiene, safety, etc);
• Supervise JOG Office Boy as well as hygiene services;
• Handle petty cash and control office expenses;
• Prepare administration reports as needed;
• Conduct all purchasing duties according to approved purchase requests;
• Select and negotiate with suppliers for the best purchasing package in terms of quality, price, term, delivery, and services

Coordinating all area in office management and work environment inside and outside including the legal aspect of office permit, coordinate with all function and department to ensure office operations, controlling reception and office building management  to ensure office operations run smoothly match with the quality-of-service Gameloft standards and policies. As part of HR and supporting Department team, taking part in improving employee experience in terms of office facilities. 

Detail responsibilities :

• Oversee general office coordination in the Studio.
• Maintain and check records of all bills from vendor under office management.
• Coordinating with immigration agent in registering new expats, extending the working documents for all expat and all necessities regarding visa and/or travel document;
• Maintain and review office budget, administer and control effectively all office expenses; follow up payments, and make sure with Accountant that all expenses are executed in due form.
• Supervise Office team to ensure all facilities are well operated and maintained (air-conditioning, electricity, drinks, telephone, meeting rooms, office furniture. Make sure supplies and equipment are provided in sufficient quantity and monitor the use.
• Collaborate with Purchasing to provide the best services with cost effectiveness; follow up all projects, fixing and operations related to office facilities.
• Upon necessities, working with IT and Building Maintenance in controlling office fit out regarding installation, decoration, movement, renovation any office facilities to match with quotation, agreement with vendors and plan validated by Studio Manager;
• Maintain inventory of office equipment and machines, ensure efficient asset management.
• Coordinate with building maintenance to ensure all the facilities, renovation, maintenance or new installment done, run smoothly and match with the expectation and plan.
• Compile all related report data office facilities (costs, damages, vendors) to determine the follow-up of the parties’ company, validated by Studio Manager
• Work Closely with Legal team to make sure that all office permits are valid and in order;

• Source and negotiate with suppliers to procure goods and services required for the business, such as housekeeping supplies, food and beverages, maintenance materials, etc.

• Maintain accurate inventory records, monitor stock levels, and coordinate with the Operations Manager to ensure timely replenishment
• Accurately input and update procurement and inventory data into the system.
• Match purchase orders, invoices, and delivery notes to ensure accuracy and resolve discrepancies
• Build and maintain strong relationships with vendors and suppliers.
• Provide general administrative support, including filing, record-keeping, and handling correspondence related to procurement
• Monitor and control costs related to procurement to ensure alignment with budgetary constraints
• Prepare and submit regular reports on procurement activities, inventory levels, and cost analysis
• Ensure that all procurement activities comply with company policies and relevant regulations

• Bachelor’s degree in Business Administration,  Supply Chain Management, Hospitality Management or a related field

• Bachelor's degree in business, supply chain, management, finance or a related field
• Minimum of 2 years of experience in procurement, purchasing or supply chain management, preferably within the hospitality industry
• Strong attention to detail and accuracy in data input and record-keeping
• Good verbal and written communication skills in both English and Indonesian
• Strong organizational skills with the ability to manage multiple tasks and priorities
• Ability to negotiate effectively with suppliers and vendors
• Proficient in using procurement software, inventory management systems, and general office applications (e.g., Microsoft Office Suite)
• Ability to identify and resolve issues related to procurement and inventory management
• Willingness to work in the site on daily basis

• Paham Bahasa Inggris (nilai tambah)
• Persuasive
• Terbiasa bekerja dibawah tekanan
• Professional, cekatan dan bertanggung jawab
• Bersedia melakukan dinas keluar kota
• Teliti

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Core Responsibilities:

• Maintain and make sure all data of order are well maintained and inputted accordingly in SAP system
• Coordinate internally with warehouse and store team about product orders and product delivery from warehouse to store
• Analyst possibility to enlarge Sales Order, by discussion with retail team
• Create SO & PO in large amount of transaction

• Mastering SAP and Ms. Excel
• Minimum Bachelor Degree with 3 years of experience
• Have working experience in retail industry will be advantage
• Fast learner, good adaptation, good communication skill
• Used to work in high load, sharp in analysis

Mengerjakan semua pekerjaan yang berkaitan dengan Administrasi

Tanggung jawab:

Kelola semua aktivitas toko online yang ditugaskan. yaitu mengunggah produk, menetapkan harga produk, menangani pertanyaan pelanggan, dan mengobrol

Kelola semua fitur di pasar e-commerce, seperti voucher toko, flash sale toko, feed toko, fitur siaran, dan sebagainya

Membuat dan melaksanakan promosi untuk meningkatkan penjualan dan konversi penjualan

Buat dan laksanakan rencana periklanan di pasar dan maksimalkan ROI

Tingkatkan eksposur produk, tampilan halaman, dan tingkat konvensi

Analisis dan berikan laporan metrik seperti penjualan harian/mingguan/bulanan menurut departemen, penjualan produk baru, dan riset pesaing secara tepat waktu

Kelola dan pantau proses pengiriman dan tindak lanjut purna jual pada akun yang ditugaskan

admin yang bertanggung jawab untuk menyediakan berbagai jenis bantuan administratif disebut asisten administratif ( asisten admin ) atau terkadang spesialis dukungan administratif .

Office Management 

• Manage the relationship with vendors/ suppliers and external service providers i.e. telco operator, internet provider, cleaning services, etc 

• Work alongside with Finance in maintaining a budget for office expenses. 

• Handle procurement or purchase request from internal/external stakeholders 

• Respond to emergency situations or other urgent issues involving the facility 

• General administration duties including maintaining of copier machine and other office equipment etc repair and maintenance for office equipment 

• Maintain and replenish of pantry and stationeries control 

• Liaison with Travel Agent, Airlines and Hotel Reps. for Corporate rates 

• Assist in arrangement for hotel reservations for events, meetings etc 

• Travel and visa arrangement for Indonesia office; assist and handling of visas for local and region request 

• Postage / mail handling, courier service arrangement 

• Liaison with the landlord on structural issues, problem resolution with the office space, fire safety and security etc 

• Business name card printing arrangement 

• Support HR and IT with onboard preparation i.e. laptop set up, issuance/ update of staff security access pass 

• Provide the front line of visitor hospitality, ensuring guests are cordially received in a prompt manner and directed to the proper meeting place 

• Maintains and updates the Asset Register including asset tagging 

• Acts as the liaison for all visitors coming from other Believe entities worldwide. 

• Perform general administrative and secretarial duties including corresponding with internal and external stakeholders 

• Contact point for all IT related issues coordinating with Believe Helpdesk/ Security for IT asset management lifecycle to include receiving hardware deliveries, unboxing and secure storage of all hardware and software, printer setup, and remote troubleshooting assistance, etc 

• Supporting other Executive in terms of calendars, claims etc 

Executive Assistant 

• Personal admin support to Indonesia management team 

• Managing and coordination of complex calendars and organising meetings and appointments for managing director 

• Assisting the managers/executives of important tasks and deadlines 

• Organization of meetings including the preparation of reports and follow-up of actions 

• Organization of travel, update of organizational charts 

• Preparation of presentation documents for working committees 

• Organizing events and conferences 

• Monitoring of various transversal projects 

1. Membantu dalam proses seleksi, pelatihan, dan pengembangan staf Front Office untuk memastikan mereka mencapai potensi maksimal mereka.
2. Mendukung upaya pengembangan Sumber Daya Manusia dengan merencanakan, mengorganisir, mengarahkan, dan memotivasi staf Front Office serta membantu dalam pengendalian pengeluaran dan kinerja.
3. Memastikan bahwa layanan yang diberikan oleh staf Front Office memenuhi atau melebihi kebijakan dan prosedur yang telah ditetapkan, serta mencapai tingkat kepuasan dan kenyamanan tamu yang tertinggi.
4. Membantu mengontrol penjualan kamar untuk memaksimalkan pendapatan dengan menerapkan teknik manajemen hasil yang efektif.
5. Memeriksa kamar tamu dan area publik untuk memastikan standar kebersihan dan kerapihan tetap terjaga.
6. Memantau status kamar dan menjaga komunikasi yang jelas dengan Departemen Housekeeping serta semua departemen lain di properti.
7. Menguasai kategori kamar, tarif, fasilitas, dan layanan yang tersedia di properti.
8. Menerapkan semua prosedur pengendalian kunci dan berpartisipasi dalam semua hal yang berkaitan dengan keamanan kamar tamu.
9. Mengetahui semua prosedur darurat dan kebakaran serta memastikan bahwa seluruh staf Front Office mendapatkan pelatihan yang lengkap.
10. Membantu Hotel Manager dan menyelesaikan tugas-tugas administratif serta proyek khusus sebagaimana diminta oleh manajemen.
11. Melaksanakan tugas lain yang ditugaskan oleh Front Office Manager atau Hotel Manager.

MidPlaza Holding is seeking a talented and experienced Human Resources Manager to join our Corporate Office team. As the Human Resources Manager, you will be responsible for overseeing all aspects of the HR function across the organization. You will work closely with the leadership team to develop and implement HR strategies and initiatives that support the company's goals and objectives. The ideal candidate will have a strong background in HR management, excellent leadership skills, and a strategic mindset.

Responsibilities:

• Develop and implement HR policies, procedures, and initiatives to support the company's goals and objectives.
• Manage employee relations and ensure a positive and productive work environment.
• Collaborate with managers to address employee performance and conduct performance evaluations.
• Manage compensation and benefit.
• Ensure compliance with all relevant labor laws and regulations.
• Oversee the HRIS system and maintain accurate employee records.
• Participate in strategic planning and provide HR-related input and recommendations.
• Stay up-to-date with industry trends and best practices in HR management.

• Bachelor's degree in Human Resources or a related field.
• Minimum 10 years of experience in HR roles, with at least 5 years in a managerial position.
• Strong knowledge of HR best practices, policies, and procedures.
• Excellent leadership and interpersonal skills.
• Ability to effectively communicate and collaborate with stakeholders at all levels of the organization.
• Experience in developing and implementing HR strategies and initiatives
• Experience in compensation and benefit.
• Strong understanding of labor laws and regulations.
• Proficiency in HRIS systems and Microsoft Office.
• Excellent problem-solving and decision-making abilities.
• Experience in the hospitality industry is a plus.

Bertanggung jawab menyelesaikan masalah sosial di lingkungan kerja.

Bertanggung jawab menjalin hubungan baik antar karyawan secara profesional maupun personal.

Bertanggung jawab perhitungan gaji.

Menangani semua proses yang berhubungan dengan karyawan.

Menguasai UU Ketenagakerjaan dan peraturan lain yang terkait.