Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for a Campaigns Manager (Lead Generation), to be part of this exciting growth story.

Responsibilities

• Strategise and create multi-channel marketing plans to deliver on lead generation campaigns for various client accounts. Channels include farming and email/Whatsapp marketing to existing bases, paid advertising, community marketing, events and partnerships, telesales, offline promoters, etc.
• Brief, project manage, and oversee the quality of work from a team of performance specialists, CRM specialists, data processing specialists, copywriters and designers, to deliver on campaigns. If needed, source for suppliers/freelancers and onboard them.
• Forecast budget/CPL and timelines for campaigns.
• Constantly monitor performance across multiple campaigns, and be agile in moving resources across campaigns or changing creatives/channels as needed, understanding drop-out points throughout the journey and troubleshoot accordingly, ultimately ensuring all deliverables are submitted on time and spend is within budget.
• Drive more sophistication in source attribution and performance measurement.
• Understand our target audiences’ behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell.
• Continually find ways to optimise campaigns and maximise margins.
• Build long-term strategies for user acquisition while managing short-term fulfilment.
• Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities.
• Responsible for timely billing of clients.
• Be the subject matter expert for omnichannel lead generation campaigns, advising on best practice, feasibility, pricing/CPL, as well as timeline and budget needed for new campaigns/clients.

• Minimum 5 years’ experience in user acquisition marketing, either with B2C brands or with agencies
• Minimum 2 years’ experience in people management
• Proven experience in managing successful B2C demand generation programmes
• Proven experience in managing CRM/lifecycle marketing and/or performance marketing
• Working knowledge of Hubspot and GA4
• Excellent time management and project management; able to multitask and handle multiple campaigns at the same time
• Agile when solving a range of implementation or operational issues
• Good interpersonal skills to deal with different types of clients, internal colleagues and stakeholders
• Meticulous and detail-oriented
• Proficient in written and spoken English

Your Career

As we continue to grow as an organization, we are hiring premier named accounts sales professionals to run and drive sales engagements into select strategic Enterprise/FSI accounts in Indonesia. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. 

Your Impact

• Acquire, lead, and develop major accounts within select strategic Telco/Service Provider accounts in Indonesia
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C—level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of cybersecurity industry, products, and competitor offerings 
• Rolodex of mid to senior level connects in the named accounts

1. Mencapai target penjualan melalui channel Jastip, Reseller, dan Event
2. Memberikan respon yang cepat dalam membalas chat di setiap Group Jastip, Reseller, dan Internal Perusahaan
3. Aktif mencari potensial Jastip dan Reseller setiap bulan
4. Membuat program promosi untuk Jastip dan Reseller setiap bulan
5. Menginput data penjualan Jastip dan Reseller
6. Melakukan evaluasi penjualan setiap Jastip & Reseller di setiap bulannya dan mempush jastip dan reseller yang belum mencapai target
7. Membuat Laporan Penjualan Jastip dan Reseller setiap bulan
8. Merapikan database Jastip & Reseller
9. Membangun hubungan baik dengan setiap Jastip dan Reseller
10. Bekerjasama dengan Tim CS untuk handle komplen Jastip dan Reseller
11. Mencapai target penjualan di setiap event
12. Mencari informasi mengenai event atau bazaar yang fokus pada penjualan produk
13. Mengurus persiapan barang jual, display dan materi promosi yang berkaitan dengan event
14. Membuat program promosi untuk setiap event
15. Melakukan evaluasi penjualan setiap Jastip pre event dan push yang belum mencapai target
16. Bekerjasama dengan Tim Social Media untuk menginformasikan Event untuk memberikan informasi di Social Media
17. Melakukan penjualan langsung di booth pada saat event
18. Membuat laporan penjualan harian selama event berlangsung
19. Melakukan evaluasi penjualan pada saat event dan membuat strategi apabila belum memenuhi target
20. Membuat laporan penjualan dan melakukan analisa hasil penjualan keseluruhan event untuk peningkatan event selanjutnya

Sales Project di industri baja

The Senior Sales Manager serves a pivotal role in driving revenue and ensuring the hotel's success in the competitive luxury hospitality market. Their primary purpose is to develop and implement strategic sales plans, targeting high-end clientele and maximizing sales opportunities. By building strong relationships with key corporate clients, travel agencies, and other stakeholders, they generate new business leads and maintain existing client connections. They collaborate with various departments to align sales efforts, optimize revenue, and enhance guest experiences.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:

https://www.home.teleport.asia/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

• Plan, pitch & follow up on the solutions presented to the partners. Answer their queries and close the deals by covering the other commercials.
• Develop a sales roadmap for the partner's initial 6 months with Teleport.
• Hit sales targets by successfully managing the performance of the entire country sales cycle from pre-sales to acquisition.
• Source for business opportunities and maintain a strong knowledge/awareness of ‘what's the latest in the market’ in terms of pricing as well as solutions.
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Develop a deep understanding of our product and operational offerings; this includes developing the ability to creatively provide solutions to our various customer challenges.
• Build networks and deep working relationships with key decision-makers within our target customer groups; focus always on how we can help our customers address their various problems.
• Lead the presentation and creation of pitch/solutions decks; follow up with relevant legal and operational teams to ensure that our solutions are backed with robust legal documentation that protects Teleport as a service provider.
• Identify emerging local market shifts and new opportunities while being fully aware of new products and competition status. At the onset, you may be culture-shocked working in AirAsia and with the Teleport team.

• Bachelor's degree in business management, marketing or similar field
• Proven experience working as an area sales manager
• Track record of meeting and exceeding sales target
• Excellent leadership and motivational skills
• Strong analytical and problem-solving skills
• Willingness to travel on the job when the situation demands it

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:

https://www.home.teleport.asia/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Identify knowledge gaps within the team and develop plans for filling them
• Directing and coordinating all sales activity
• Tracking and analyzing sales statistics based on key quantitative metrics
• Overseeing and directing performances of the sales team
• Identifying emerging markets to find new sales opportunities

• Bachelor's degree in business management, marketing or similar field
• Proven experience working as an area sales manager
• Track record of meeting and exceeding sales target
• Excellent leadership and motivational skills
• Strong analytical and problem-solving skills
• Willingness to travel on the job when the situation demands it

1. Mengunjungi Warung UMKM
2. Menawarkan produk snack

Job Description:

1. Responding to clients' requests related to orders and issues
2. Prepare quotations and follow up on sales to customers
3. Coordinate calls, meetings, and close communication with the relevant department
4. Travel to the customer's site for a meeting, discussion, etc. 
5. Updating sales price to the ERP systems
6. Control, monitor, and assure the goods are delivered to customers based on customers' need
7. Building and maintaining good business relations with clients

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

Main Responsibilities for Sales Assistant

• Assist in providing the best customer experience, including speaking to guests and offering advice on color, fit, and silhouette to best suit their needs.
• Provide a seamless shopping experience and ensure that all merchandise are available in all colors, sizes, and quantities on the floor.

• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms.

• Receiving and processing new stock, replenishments, returns, damages, and transfers, as well as support all stocktake exercises.

Requirements & Qualifications :

• Female, minimum 18 years old (students are welcome!)
• Good working knowledge of Ms. Word, Excel, Google Drive, and POS payment system.
• Ability to communicate in English is preferred (expected to have foreign tourists in our store!).
• Able to represent Love, Bonito’s unique proposition.
• Able to get things done effectively and professionally.
• Trustworthy and take a great responsibility in fulfilling all the tasks given.
• Able to work both independently and collaboratively with various teams.
• Able for work duration of 6 months, with minimum 30 & maximum 40 hours per week (you may choose for daily working duration, can be 4-8 hours).
• Willing to work on weekend.

What You Should Be :

• A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!
• A customer-centric mindset - always thinking of the customer first!
• Fun, positive, charismatic and a good team player
• Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion.
• A self-starter, proactive, initiative, creative, and hands-on approach. Get it done right, and fast!
• Ability to multitask and work under pressure!
• Excellent time-management and analytical skills
• Sensitive to and have the ability to recognize the customers’ needs and wants

• Get special discount for all LB products!
• Gain real life working experience in retail industry

About Igloo

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo's innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role

We are seeking an experienced HR Manager in Jakarta as a strategic partner to the business line and hiring managers, aligning HR initiatives with company objectives. You will lead and drive the implementation of HR strategies, ensure competitive compensation frameworks, and maintain employee engagement and compliance with regulations.

Job Responsibilities 

• Collaborate with business lines and hiring managers to meet manpower demands and adapt to market dynamics.
• Lead the annual salary review and performance management exercise.
• Review and enhance compensation and performance frameworks to support employee growth and competitiveness.
• Oversee the full cycle of recruitment for the Indonesia office, ensuring a high-quality onboarding experience.
• Design and develop initiatives to foster employee engagement, satisfaction, and alignment with company values.
• Prepare and manage monthly payroll processing.
• Ensure HR practices comply with Indonesian labor laws and regulations, updating policies as needed.
• Advocate for Igloo’s vision, mission, and values, translating them into HR policies and guidelines.
• Support additional HR projects and initiatives as required.

• Bachelor's degree in Human Resources Management, Business Administration, or a related field (Master's degree preferred).

• Minimum 10 years of HR Generalist  / HR Business Partner experiences, preferably from an insurance company and has experience across different/ couples of HR functions.
• Excellent communication skills, ability to build relationships.
• Strong knowledge of Indonesian employment law.
• Excellent organizational skills and ability to prioritize work according to business needs.
• Strong tech savvy and curious to try and brave through new frontiers.
• A self-starter who embraces change and challenges.
• A hands-on contributor and a high level of flexibility and adaptability.
• Natural in attention to details. 

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

We are seeking a highly experienced and knowledgeable professional to join our team as the Manager, MIS/Portfolio Risk. As a Portfolio Risk Manager, you will be responsible for the reporting aspects for our lending portfolio. You will work closely with cross-functional teams, including credit analysts, underwriters, and senior management, to develop and implement effective risk management reporting and strategies that align with our business objectives and regulatory requirements.

What you will do:

• Portfolio Risk Assessment: Assist in preparing risk assessments of our lending portfolio to identify potential vulnerabilities.
• Risk Management: Assist to develop and maintain risk tools to monitor portfolio performance and identify emerging risks.
• Monitoring and Reporting: Continuously monitor the portfolio's credit quality, delinquency rates, and other key credit risk indicators. Prepare regular reports for senior management and regulatory authorities.
• Communication: Communicate risk findings and recommendations to senior management and other stakeholders in a clear and concise manner.

What we are looking for:

• Bachelor's degree in finance, economics, or a related field.
• A minimum of 5 years of experience in credit or risk management within the financial services or fintech industry.
• Strong knowledge on credit risk and portfolio management.
• Familiarity with Basel requirements and best practices in risk management.
• Proficiency in data analysis and statistical tools.
• Excellent interpersonal, communications and presentation skills.
• Fluent in both written and spoken English.

Good to Haves:

• Team lead experience
• Fintech experience
• project management experience

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Responsibilities:

Achieve sales targets set by the management.

Successfully create business from new and existing customer accounts

Follow up customers by telephone, chat and email.

Sending quotation to the customer by email

Preparing and submitting the daily, weekly, or monthly report

Demonstrated ability to develop and implement successful sales strategies, campaigns and marketing initiatives.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:

https://www.home.teleport.asia/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

• Plan, pitch & follow up on the solutions presented to the partners. Answer their queries and close the deals by covering the other commercials.
• Develop a sales roadmap for the partner's initial 6 months with Teleport.
• Hit sales targets by successfully managing the performance of the entire country sales cycle from pre-sales to acquisition.
• Source for business opportunities and maintain a strong knowledge/awareness of ‘what's the latest in the market’ in terms of pricing as well as solutions.
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Develop a deep understanding of our product and operational offerings; this includes developing the ability to creatively provide solutions to our various customer challenges.
• Build networks and deep working relationships with key decision-makers within our target customer groups; focus always on how we can help our customers address their various problems.
• Lead the presentation and creation of pitch/solutions decks; follow up with relevant legal and operational teams to ensure that our solutions are backed with robust legal documentation that protects Teleport as a service provider.
• Identify emerging local market shifts and new opportunities while being fully aware of new products and competition status. At the onset, you may be culture-shocked working in AirAsia and with the Teleport team.

• Bachelor's degree in business management, marketing or similar field
• Proven experience working as an area sales manager
• Track record of meeting and exceeding sales target
• Excellent leadership and motivational skills
• Strong analytical and problem-solving skills
• Willingness to travel on the job when the situation demands it

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:

https://www.home.teleport.asia/ 

A DAY IN A LIFE

As a start-up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Prepare and deliver appropriate presentations on products and services
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Acting as a point of contact between customers and companies
• Negotiating terms of sales and agreements and closing sales with customers
• Gathering market and customer information to figure out the customer's needs

• Bachelor’s or master’s degree with a concentration in advertising sales or business administration preferred
• At least five (5) years of industry sales experience
• Proven experience as a Sales Executive or relevant role
• Strategic leadership ability
• Fast learner and passion for sales
• Proficiency in English
• Self-motivated with a result-driven approach

Kualifikasi:

• Pengalaman di bidang Sales

• D3/S1 Jurusan Teknik, terutama Teknik Kimia.

• Usia maksimal 35 tahun 

• Di utamakan berpengalaman di bidang Chemical, Mining, Foundry, Metal Casting dan industry terkait

• Bersedia ke Lapangan dan travel ke tempat pelanggan

• Memahami bahasa Inggris / Mandarin menjadi nilai plus

• Berbadan sehat

• Disiplin, tegas dan bertanggungjawab.

• Mampu bekerja dalam team dan siap mengikuti pengaturan Perusahaan

Tugas dan Tanggung Jawab

• Menjaga dan mengelola hubungan pelanggan

• Membaca, memprioritaskan, dan menanggapi pertanyaan pelanggan melalui obrolan langsung, email, panggilan  telepon, dan posting media sosial

• Membedakan keinginan dan masalah utama pelanggan 

• Menggunakan pengetahuan pelanggan Anda untuk membantu mengoptimalkan proses keterlibatan pelanggan dan berkontribusi pada strategi produk

• Mendukung operasi proses pembayaran, bilamana di perlukan

• Memverifikasi dokumentasi pelanggan dan membimbing mereka melalui proses orientasi

• Mampu mengembangkan pangsa pasar dan membuka pasar baru

. Bisa segera bergabung

• Drive business growth within the SEA region by leveraging on the existing customer portfolio and expanding the distribution network.
• Develop and execute sales initiatives, strategies, and programs to capitalize on market opportunities and achieve company`s objectives.
• Identify and pursue new business opportunities to boost market share.
• Cultivate and manage strong client relationships.
• Collaborate with internal departments to ensure timely fulfillment of customers` requirements.
• Provide insights on market trends, competitive dynamics, and opportunities to enhance customer value.
• Generate regular reports on customers performance, plans, and sales strategies.
• Serve as a brand ambassador, consistently embodying company values.
• Adhere to organizational policies and regulations.

About Proforest 

Proforest is a global mission-driven organisation that supports the production and sourcing of agricultural and forest commodities that deliver positive environmental and social outcomes for People, Nature and Climate. We do this via facilitation and capacity building of multi-stakeholder and collaborative platforms between companies, NGOs, governments and civil society; working at landscape level to bring stakeholders tougher to collectively address systemic issues at scale, and working directly with companies in a consultancy capacity on responsible sourcing and production. Through our work we support positive change on cover issues such as protecting and restoring forests and natural ecosystems, respecting worker’s rights, advancing gender equality, sustainable livelihoods for producers, and respecting the rights of communities and indigenous people. 

What will you do? 

You’ll have responsibility for leading the development and implementation of IRF workplan, working closely with the Active Working Group of companies that have developed the tool and addressing everything from short term challenges to the longer term vision for the tool. Using your facilitation experience and excellent communication skills you will ensure all involved are informed, engaged and committed to delivering the IRF’s intended purpose and mission. 

Key responsibilities include: 

• Manage and deliver on the IRF workplan for the year 

• Manage and run the IRF Active Working Group of companies (operational for the development and maintenance of the tool) 

• Maintain helpdesk function for companies getting on board with the tool and new members within companies already using IRF 

• Continue sustaining external communication on the development of the IRF – maintain relationships with external organizations and interested stakeholders 

• Work closely with the POCG secretariat to make sure that the deliveries are aligned with the group’s expectations and agreed direction 

• Support with preparation for POCG in person meetings and IRF sessions specifically 

• Make sure IRF is creating links and integrating, where appropriate, outputs from the other POCG working groups. 

• Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues
• Check that all Front Office employees report to work punctually and are well groomed before each of their shift
• Conduct daily briefings and ensure that all pertinent information is well received by team members
• Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions
• Ensure the efficient and effective operation of the Front Office and that departmental standards and procedures set out are strictly adhered to
• Liaise with Reservations Department in a high house situation and recommend actions to be taken. Check on closed-out dates to ensure efforts are made to achieve 100% occupancy with the highest yield possible
• Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
• Liaise with Finance Department to ensure that credit procedures are properly carried out
• Analyze market trend, review rooming list and motivate Front Office employees to up-sell rooms with the view of achieving higher yield and increasing revenue
• Coordinate and monitor major group movements for meetings and conferences, and ensure that action plans cover all areas of operations handling
• Makes courtesy calls to VIPS, long stay and corporate guest to obtain feedback and pro-act to handle any lapses in service standards
• Handle all guest correspondences and ensure prompt follow-ups
• Manage daily room inventory and coordinate with Housekeeping to ensure requested rooms are cleaned according to arrival times
• Interview, select and recruit Front Office employees
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Prepare detailed induction programs for new employees
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
• Prepare payroll and gratuity reports
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

As the Digital Marketing Manager, within the Artists Services division, you will be key to the artists online and audience development in the Indonesia market. The role will have a matrix reporting to both Local Head of Artist Services (Business). You will:

1. Create & Execute Creative & Effective Campaigns across content (including AR, VR, video and pop culture), social & digital media channels, CRM, media buy
2. Build strong Case Studies (plus points if your work has been recognized at creative digital or advertising awards)
3. Have strong experience, insights and great results with an "Always On" strategy
4. Be very effective at audience development and Engagement (Socials, CRM)
5. Be able to plan, monitor and optimize within budget, across a range of small to large campaigns
6. Be analytical, data driven, and delivers insightful reports with clear action points

You will be a valuable resource to Artist Services Lead and Project Managers to research artists’ target audience and position in market through thorough analysis of all data available. With this data, you will elaborate the artists’ development strategy on digital media platforms, defining the content to be produced, platforms to utilize, optimal schedule and budget, and coordinate the execution.

You will leverage the artists’ channels to grow audience, and increase engagement by implementing both organic activations and paid media campaigns, through relevant online and social media platforms, including YouTube, Instagram, TikTok, influencers etc. You will manage and monitor digital marketing budgets, set and maintain KPIs, while delivering weekly reports on digital marketing performance for the artists, external stakeholders and relevant cross functions teams.