About Tentang Anak

Imagine a career where you play a pivotal role in ensuring the success and bright future of 80 million children in Indonesia. Tentang Anak is not just a company; it's a mission, a movement, and an opportunity to be part of something truly extraordinary.

Tentang Anak, at its core, is driven by a mission to advance the well-being and development of 80 million children throughout Indonesia. Founded by a team of experts, including pediatricians, child psychologists, and early childhood educators, we are steadfast in our commitment to supporting children with the most reliable education and products. From educational tools (e.g., applications, books, flashcards, puzzles) to essential skincare, Tentang Anak aims to accompany and provide the best solutions for parents and their children, from the moment they wake up until they fall asleep.

Our products are the one and only in Indonesia that are developed by experts, backed by science, and offered at affordable prices. We are humbled by the love our products receive from parents, consistently ranking our Educational Tools and Skincare highly on e-commerce platforms, making them best-sellers. We will continue to innovate and provide better solutions for parents at every step of their journey. We are dedicated to creating a brighter, healthier, and happier future for the children of Indonesia.

Our employees, whom we call TAmily, are a group of relentless and passionate individuals who share the same mission and ambitions. Are you ready to join us in this mission

About the Role

The Head of Digital Marketing is responsible for developing and executing digital marketing strategies to drive brand awareness, consumer engagement, and sales growth across various online channels

Job Description:

• Develop and implement comprehensive digital marketing strategies aligned with the company’s overall business goals and objective.
• Lead the digital marketing team, ensuring alignment and collaboration across affiliate marketing, KOL management, and ads execution.
• Optimize ads campaigns to maximize ROI by focusing on key metrics like CTR, CPA, and ROAS
• Develop and manage affiliate programs, KOL ainfluencersnd influencer to drive sales growth in various digital platforms: social media, marketplace, and other platforms.
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and OKR).
• Collaborate with the creative, content, brand team to develop engaging ad visuals, copy, and videos that resonate with the target audience.
• Conduct research to understand market trends, customer behavior, and competitive landscape.
• Analyze performance data from affiliate, KOL, and ad campaigns, making data-driven decisions to enhance campaign outcomes.
• Collaborate with internal teams to create landing pages and optimize user experience.

Requirements:

• Bachelor’s degree in marketing, business, communications, or a related field is preferred.
• 8 years of experience in digital marketing, with a proven background experience in FMCG, retails, or e-commerce
• Proven track record in managing affiliate marketing, influencer campaigns, and paid digital ads.
• Strong understanding of key performance metrics such as CTR, CPA, ROAS, and conversion rates.
• Data-driven mindset with the ability to analyze large sets of data and make informed decisions
• Strong leadership skills with experience in managing and developing a team with various backgrounds, level, and experience to ensure consistent team performance
• Maintain brand consistency across all digital touchpoints, ensuring that affiliates, KOLs, and ads align with the brand’s voice, values, and positioning

• Private Health Insurance
• Performance Bonus

Primary Responsibilities

Security Operation

• Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures
• Disseminate all information by the Management to team members
• Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively
• Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel
• Conduct surveillance on hotel staff to ensure that they abide by the House Rules; Keep tag on movements of staff who are classified as suspects under investigations
• Control and direct all emergency personnel traffic in response to fire, bomb threat, police assistance, injury or illness
• Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused
• Conduct routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for;
  • Pocket books;
  • Security Desk Occurrence Book;
  • Gate Passes and Security Passes;
  • Keys and Key Registers;
  • Post allocation for hotel and External Security
• Cultivate Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes
• Record all activities involving the Department in the Daily Security Report
• Provide security coverage for VIP guests
• Update General Manager constantly on all matters of security interest affecting the Hotel and the Department
• Always be on-call, including off-duty hours, for any emergency that may arise

Team Management

• Conduct performance review with the team
• Identify and develop team members with potential
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Conduct detailed induction programs for new employees
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures
• Comply with hotel and department policies and procedures at all times
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Main Complexity/Critical issues in the Job

Maintain highest standards of security within the hotel premises. Be vigilant and react fast when situations arise.

Main Missions

• Ensure contract renewal for our existing accounts
• Ensure customer satisfaction, engagement, and success

Within the Label and Artists Solutions team, you will be responsible for a portfolio of strategic clients and define with your manager the best solutions to maximize client satisfactions and services execution.  As the clients’ point of contact, you will be responsible for:

1. Delivering flawless service, and ensuring cross-functional collaboration of teams:
   1. Operational support (within internal team)
   2. Marketing optimization (with Editorial and Marketing Partnership teams)
2. Proactively providing the best strategic support (go-to-market strategies, quarterly business reviews, providing insights, etc.)  with the use of digital distribution knowledge
3. Fully comprehending the client needs and identify potential services to upsell
4. Participating in year-on-year development of customer’s revenue and gross margin through analyzing data from the dashboard and continuously monitoring the performance
5. Ensuring timely renewal of contracts

- Memiliki komunikasi yang baik

- Kemampuan Marketing Strategi, Negoisasi dan mampu menganalisa

- Terbiasa bekerja Target, dapat berkerjasama dengan Team maupun Individu

- Mampu bekerja secara Team

- Dapat memenuhi target penjualan

• Minimal Pendidikan SMA
• Mempunyai kendaraan sendiri
• Bersedia bekerja mobile
• Memiliki smartphone
• Fresh Graduate welcome
• Penempatan : PONOROGO

• Oversee daily warehouse operations, including receiving, warehousing and distribution.
• Ensure all logistics activities comply with regulatory and internal procedural requirements.
• Set up and maintain an efficient warehouse layout for optimal space utilization.
• Stock level monitoring, cycle count, and assist HOD in controlling B Goods and consignment products.
• Assist in developing and implementing logistics strategies to enhance operational efficiency.
• Prepare and present reports on logistics KPI and quality targets to upper management.

1. Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target

2. Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan

3. Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.

4. Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas

5. Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

1. Pendidikan terakhir minimum Diploma

2. Memiliki pengalaman bertanggung jawab dalam memimpin tim min 2th

3. Berpengalaman memimpin lebih dari 5 orang

4. Memiliki pengalaman min 2 tahun di Micro Finance sebagai Leader

5. Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target

6. Mempunyai motor untuk digunakan bekerja

Benefit :

1. Hari Kerja Senin s.d Jumat (Sabtu & Minggu Libur)

2. Penghasilan Tetap

3. Insentif (Berdasarakan Pencapaian)

4. Cuti (Setelah menyelesaikan kontrak Pertama)

5. Bantuan Pernikahan, Lahiran, Keguguran, Kedukaan, Bencana Alam & Logam Mulia Setiap Kelipatan Lima Tahun Masa Kerja

6. Pengangkatan Tetap & Jenjang Karir

Benefit Lainnya

1. Kesempatan Umroh (Best Perform)

2. THR & Bonus Kinerja Tahunan

3. Asuransi Kehilangan Kendaraan (S&K Berlaku)

4. Program Pinjaman Karyawan (Posisi TL Plafon Pinjaman Min 10 Juta s.d 20 Juta, S&K Berlaku)

5. Benefit Lahiran Normal 10 Juta, Benefit lahiran Caesar 20 Juta, Baby Gift 500 Ribu, Benefit Keguguran 1 Juta

6. Sumbangan Pernikahan 500Ribu & Papan Bunga Seharga 500Ribu

7. Sumbangan Kedukaan (Keluarga Inti)

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

• To oversee, develop, and leverage the performance of the brand in the Indonesian market. Specifically, to focus on developing brand image and positioning, sales turnover as well as profitability.
• To partner with a wide variety of respective parties in managing leading-edge premium beauty lifestyle products to ensure the business milestones are achieved as per the business plan.

Description of Duties:

Planning function:

• Analyze market data and sales trends to set up an annual budget, in terms of revenue, expenditures, and profitability
• Create and develop clear business strategies to achieve daily/monthly/yearly goals
• Create and develop a marketing plan as well as set up clear indicators to measure the results of each activity

Operational:

• Effectively execute marketing activities according to the marketing calendar and to ensure the return on investment
• Set up sales targets, and periodic sales forecasts and must ensure the expected sales outcome is achieved
• Construct monthly sales report that summarizes sales achievement, marketing activities updates, and competitive landscape for submission to principal
• Manage, control, and implement optimum merchandising in accordance with brand guidelines
• Explore, prospect, and manage consumer data, encouraging engagement programs to maintain long-run goals

Liaison:

• Liaise with the respective principal in bringing a consistent brand image & marketing programs i.e. marketing campaigns, product launches, PR events, etc.
• Liaise with respective government institutions to ensure that all practices comply with regulation
• Liaise with local partners and ensure business milestones are in place
• Liaise with internal organization to ensure all SOPs are in place

• At least 8 years experience in the related field, with 3 years as a brand manager in the retail industry preferably in high-end and luxury haircare.
• Strong creative, analytical, communication, and organization skills
• Possess a degree in business, marketing, or a related degree. Preferably Brand Managers also hold an advanced degree
• Have a background of retail sales, inventory management, marketing, and brand management
• Have a good handle on consumer and market insights, including the ability to analyze market data, and he or she may be tasked with conducting consumer research

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Criteria for Sales Executive Position

• Minimum of 2 years of experience in a sales role within a 4-star or higher hotel.
• Proven ability to handle corporate accounts and establish strong relationships with business clients.
• Well-groomed and professional appearance, reflecting the high standards of a luxury hotel.
• Excellent verbal and written communication skills, with the ability to effectively engage with clients and internal teams.
• Fluent in English, both spoken and written (active and passive proficiency required).
• Maximum age of 35 years.
• Strong negotiation skills and ability to meet sales targets.
• Adept at using sales and PowerPro system.
• Ability to analyze market trends and provide insights for strategic planning.

• Develop and implement comprehensive sales strategies for the Wholesale sector.
• Conduct market analysis to identify trends, opportunities, and competitive landscapel.
• Build and maintain strong relationships with key clients and stakeholders in the Wholesale sector (ISP / System Integrator, ICT Company).
• Understand client needs and deliver tailored solutions to meet their business objectives.
• Develop and manage the sales budget, including forecasting and reporting.
• Provide coaching, mentorship, and professional development for team members.
• Collaborates with other departments to identify opportunities and expand the client base.
• Overseeing the treasury services budget, sales goals, and profit & loss (P&L).
• Monitoring and evaluating sales performance using metrics such as conversion rates, deal size, and customer satisfaction

1. Bachelor degree Sales in any major
2. Min. 6 years work experience as Head of Sales in B2B segment or related field
3. Experienced handling in Wholesale sector (ISP / System Integrator, ICT Company)
4. Effective management skill and rational thinking skill
5. Communication skill and consultative selling skill
6. Willing to work in Centennial Tower, Jakarta

• Medical insurance
• Medical checkup

This role will be at the forefront of our marketing endeavors, overseeing the largest team in the department. This role involves leading both the channel marketing and creative teams to new heights, focusing on effective and efficient strategies that culminate in exceptional execution. Channel Marketing Manager at PSF are the multi-faceted marketing efforts, overseeing a dynamic team responsible for Social Media, Communication, Customer Service, PR, Website Management, Digital Marketing, and Creative initiatives. This leadership role requires a strategic visionary who can seamlessly align these channels to drive brand cohesion and business growth.

This position will play a crucial role in managing both offline and online channels, ensuring a seamless integration of our marketing efforts. From traditional channels to the ever-evolving digital landscape, the Channel Marketing Manager will be responsible for navigating and optimizing strategies to maximize our reach and impact. An essential aspect of this role is the ability to translate the Brand Brief into a comprehensive go-to-market strategy. The Channel Marketing Manager should possess a keen understanding of our brand identity and seamlessly integrate it into all marketing channels, fostering consistency and resonance with our target audience.

Essential Duties:

Strategic Channel Management:

• Develop and implement holistic channel marketing strategies aligned with overall business goals.
• Oversee and optimize the performance of Social Media, Communication, Customer Service, PR, Website, Digital Marketing, and Creative teams.

Cross-Functional Collaboration:

• Foster collaboration between diverse teams to ensure a unified approach to brand messaging and customer experiences.
• Work closely with leaders from each channel to drive synergy and maximize the impact of integrated campaigns.

Brand Communication:

• Derive and implement Brand Communication strategies across all channels.
• Ensure consistent and compelling brand messaging in every communication touchpoint.

Customer Experience Management:

• Lead the Customer Service team to deliver exceptional and seamless customer experiences.
• Use customer feedback to inform and enhance marketing strategies.

PR and Media Relations:

• Develop and execute PR strategies to enhance brand visibility and reputation.
• Cultivate and maintain relationships with media outlets and influencers.

Website Management:

• Oversee the maintenance and optimization of the company website.
• Collaborate with the Web Team to ensure a user-friendly and engaging online presence.

Digital Marketing Strategy:

• Drive digital marketing initiatives across various platforms.
• Collaborate with the Digital Marketing team to optimize campaigns and enhance online visibility.

Creative Direction:

• Lead the Creative team to develop compelling visuals and content for marketing campaigns.
• Ensure alignment with brand guidelines and campaign objectives.

• Manage daily operations meet company standards and SOP, including guest services, housekeeping, maintenance, and staff management

• Ensure a superior guest experience by maintaining high standards of service, cleanliness, and comfort
• Lead, train, and develop a team of employees, including housekeeping, maintenance, and front desk staff
• Monitor and manage the operational budget, controlling costs while ensuring high service levels
• Implement and maintain quality control processes to ensure that all cabins and facilities meet company standards and SOP
• Ensure that all operations comply with local health and safety regulations
• Oversee inventory levels for all supplies, ensuring timely replenishment
• Provide regular reports on operational performance, including guest feedback, occupancy rates, and financial metrics
• Address and resolve any operational issues or guest complaints promptly and effectively
• Work closely with other departments, including marketing, sales, and finance, to ensure alignment of business goals

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

• Minimum of 4 years of experience in hospitality management, preferably in a similar setting (e.g., small luxury hotels, resorts, or cabin retreats).
• Proven leadership and team management skills for at least 1 years’ experience as a team leader
• Strong customer service orientation with a focus on guest satisfaction.
• Experience in managing budgets and financial performance.
• Excellent verbal and written communication skills in both English and Indonesian.
• Strong problem-solving abilities and the capacity to make decisions under pressure.
• Familiarity with local health, safety, and environmental regulations.
• Comfortable with hospitality management software and basic office applications.
• Willingness to work in the site on daily basis

Syarat :

• Pendidikan terakhir minimum Diploma III
• Memiliki pengalaman bertanggung jawab dalam mengurus cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Business Manager / Leader (Lembaga Keuangan Sistem Grameen Bank / Microfinance diutamakan)
• Dapat menyusun strategi Sales & Marketing sebagai paduan tim untuk mencapai target
• Mempunyai Kendaraan Pribadi dan SIM C

Tugas & Tanggungjawab :

• Memastikan seluruh KPI Cabang di lingkup Regionalnya dapat dicapai dengan baik
• Memastikan operasional cabang di Areanya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi kawasan Kelola yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

Syarat :

• Pendidikan terakhir minimum Diploma III
• Memiliki pengalaman bertanggung jawab dalam mengurus cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Business Manager / Leader (Lembaga Keuangan Sistem Grameen Bank / Microfinance diutamakan)
• Dapat menyusun strategi Sales & Marketing sebagai paduan tim untuk mencapai target
• Mempunyai Kendaraan Pribadi dan SIM C

Tugas & Tanggungjawab :

• Memastikan seluruh KPI Cabang di lingkup Regionalnya dapat dicapai dengan baik
• Memastikan operasional cabang di Areanya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi kawasan Kelola yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

Syarat :

• Pendidikan terakhir minimum Diploma III
• Memiliki pengalaman bertanggung jawab dalam mengurus cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Business Manager / Leader (Lembaga Keuangan Sistem Grameen Bank / Microfinance diutamakan)
• Dapat menyusun strategi Sales & Marketing sebagai paduan tim untuk mencapai target
• Mempunyai Kendaraan Pribadi dan SIM C

Tugas & Tanggungjawab :

• Memastikan seluruh KPI Cabang di lingkup Regionalnya dapat dicapai dengan baik
• Memastikan operasional cabang di Areanya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi kawasan Kelola yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Create Workon (new customer, revised information, PSA)
• Create and maintain Sales order (In Advance, Credit and Project),
• Administration (registration vendor from customer, Provide (COO, COM, Warranty, Letter & Proforma Invoice, Order Confirmation)
• Collaboration with sales team, logistic team regarding delivery time

• Building and maintaining customer relationships by assisting all their inquiries. Including but not limited to replying chats, offering products, negotiating, follow up disputes, etc.
• Responsible for achieving sales targets, growth and all initiatives set by the company.
• Create weekly sales reports and analyze the potential that happens in the upcoming weeks.
• Handling and updating online store attributes like product image, product stock, etc
• Work together with internal team (warehouse team for outbound, refund, marketing team for Live Shopping, posts, customer info, product team for future development needs, finance team, supply team, etc)
• Actively looking at competitor price, providing suggestion for market trends, etc

Does the idea of working for an established company with a start-up culture excite you? Is being on a diverse team with a focus on work-life balance important to you? Are you a self-starter eager to make a name for yourself in a fast-growing company that rewards good ideas? If you answered yes to these questions, NielsenIQ may be the company for you. 

NielsenIQ is seeking a talented Sales Development Representative (SDR) to manage, develop and grow qualified lead volume and sales pipeline for the eCommerce solution portfolio. This role is primarily responsible for:  

• Qualifying inbound inquiries to determine sales readiness 
• Outbound prospecting via email, social, and phone into target accounts in an effort to schedule initial meetings for sales representatives and 
• Supporting in-person and virtual events via pre-and post-event outreach. 
• This role is often the first touchpoint for prospects interested in NielsenIQ solutions and will set the tone for the sales cycle following. Professionalism, enthusiasm, and excellent communication are key characteristics to be successful in this role. The ideal candidate will be a highly energized self-starter who can thrive working autonomously while also being skilled at building solid working relationships with cross functional team members and sales. 

Responsibilities

• Learn continuously and develop into an industry and NielsenIQ solutions expert 
• Effectively pitch products and solutions to key decision makers at all levels of a prospect’s organization by understanding their needs and demonstrating how NielsenIQ solutions can meet their requirements 
• Respond to and effectively qualify inbound inquiries in a timely manner to assess sales readiness and qualifications prior to connecting prospects with sales resources 
• Conduct outbound prospecting activities (phone calls, email, social media, attend tradeshows) into target markets/accounts to identify, connect and engage (schedule meetings) with decision makers in order to generate qualified, sales-ready leads 
• Support the success of marketing sponsored in-person and virtual events; including pre-event promotion to drive attendance and post-event follow up to engage and qualify prospects for sales 
• Maintain accurate CRM records of all lead and prospecting activities by consistently adhering to defined lead management processes and SLAs 
• Build relationships with aligned sales team members to nurture leads through opportunity and ensure lead quality is driving conversion to pipeline and revenue 
• Develop and methodically drive execution of daily, weekly, and monthly activity cadence plans that maximize prospecting efficiency and effectiveness including; account and contact-level research, pre-call planning, and hyper-personalized messaging via key channels 
• Meet and exceed key activity and performance metrics for calls, emails, social touches, appointments scheduled, conversion to opportunity, and beyond  

• Manage , Drive and Control Planning activities - Demand Planning & PPC 
• Drive for effective logistics cost through any related logistic activity.
• Do improvement for all Planning & Logistics processes.
• Lead & support New product introduction projects which related to Supply Chain
• Lead & support project management, materials management, and logistics management.
• Maintain high service performance for product delivery.
• Responsible for setting the correct parameters for stock levels, related processes and control mechanisms for materials.
• Responsible for global freight forwarding and to provide optimum service at lowest cost.
• Review effectiveness of operating procedures, .
• Ensure compliance with government regulations.   
• Develops and accountable for department/sub function plans and performance and resources management..
• Identifies applications of functional knowledge and existing methodologies to resolve problems to meet long-range goals and objectives.
• Proactively communicate supply chain issues and provide alternatives.
• Partner with commercials to achieve sales goals.
• Train and provide development opportunities for staff.  Monitor and evaluate team members, and adjust training where needed.
• Attract, retain and develop high potential talent.
• Act as a team role model and change-agent.
• Positively lead and influence team members to partner together to achieve individual and business goals.
• Coordinate team efforts, create and manage a regional strategy and team operating plan.
• Local procurement management through sourcing, negotiation, and purchase
• Control inventory turn over & over aging materials.
• Strategic planning for RM & FG inbound & outbound.

Some of your duties will include:

·        Responsible for overseeing the IFMS (Infrastructure, Facilities, Maintenance and Services) technical support team and ensuring the delivery of high-quality maintenance support services. This role involves managing maintenance support operations, troubleshooting technical issues, and collaborating with other departments to improve processes.

·        Provide technical knowledge to maintenance teams in compliance with government and OEM standards.

·        Provide new methods or processes to improve current business maintenance practices.

·        Undertake maintenance planning, scheduling, and inventory material tracking.

·        Manage and monitor storage of purchased items.

·        Allocate planning of infrastructure maintenance and all necessary resources required to accomplish for Infrastructure maintenance activities.

·        Lead, mentor, and develop the technical support team to deliver exceptional service.

·        Oversee and manage the resolution of technical support requests.

·        Collaborate with cross-functional teams to define project requirements, deliverables, and timelines.

·        Manage project risks and implement mitigation strategies.

·        Serve as the primary escalation point for complex technical issues and provide advanced troubleshooting support.

·        Stay current with emerging technologies and industry trends to ensure the team is equipped with up-to-date knowledge.

·        Develop and document technical standards, processes, and procedures.

·        Develop and maintain support schedules to ensure adequate coverage.

·        Plan and coordinate support activities in alignment with company goals. Implement and monitor adherence to support policies and procedures.

·        Utilize SAP for tracking and managing support activities and resources.

·        Monitor and control costs associated with the technical support function. Prepare and present cost reports and forecasts to senior management: Develop and manage the maintenance budget, ensuring cost-effective purchasing practices; Monitor expenditures against the budget and implement cost-saving measures where possible; Prepare cost reports and forecasts related to procurement activities; Implement asset management processes to monitor the lifecycle and utilization of technical assets; Ensure that purchase orders are accurate and reflect agreed-upon terms and conditions; Monitor order status and ensure timely delivery of goods and services; Prepare cost estimation (owner estimate) of all planned projects in detail items and scope of works; Controlling cost estimation against overall budget planned in periodical basis as in the BP (monthly, quarterly, semesterly, yearly); Monitoring actual spending budget against planning of each and all projects against allocation in detail specs, variances, deviations in weekly to monthly basis.

·        Implement best practices and drive continuous improvement initiatives.

·        Monitor key performance indicators (KPIs) and report on team performance.

• Assist and oversee the day-to-day operations of the Food & Beverage team in Restaruant and Banquet
• Supervise and monitor team members with true leadership ability that motivates the entire team
• Ensure all levels of service run smoothly 
• Manage financial outcomes 
• Understand all licensing and operating legislation affecting the department, including the Liquor Act.
• Maintain stock levels 
• Develop and Coach team members 
• Attend all scheduled F&B and other relevant meetings when required. 
• Handle customer complaints 

• Build and maintain strong, long-lasting relationships with corporate clients by understanding their unique insurance needs for EB and offering tailored solutions.
• Analyze client insurance portfolios, assess risk exposure, and recommend adjustments or enhancements to coverage during clients renewal process.
• Oversee EB insurance renewal process, ensuring seamless transitions and proactively addressing any changes or challenges.
• Act as the main point of contact for clients throughout clients' policy journey including claims process and endorsement process, then coordinate internally with operation team to handle client requests.
• Facilitate efficient resolution towards any clients inquiries and be the advocate for client interest
• Educate clients on insurance products, coverage options, and risk management strategies to help them make informed decisions.
• Identify opportunities for cross-selling additional insurance products and services to existing clients.
• Provide value adding relationship to clients and such as coordinating wellness program

Primary Responsibilities

• To supervise credit billing, collection of aging and credit card transactions.
• To verify daily bank balances through review of bank statement, prepare bank reconciliation and credit card reconciliation for Director of Finance approval.

• Responsible for the sales and marketing activity for Hydraulic and Factory Automation
• Achieving established goals.
• Support distribution channels to achieve sales growth.
• Provide Pre & Post-sales support to local partners (lead, contact, joint visit, complains, etc.)
• Manage partner commitments, including sales forecast and payment collection.
• To gain market information and undertake market studies and communicate it with Sales Manager.
• Superior product knowledge.
• Liaise with ordering team.
• Regular and periodic traveling might be required

• Handle all incoming leads for weddings or social events.
• Develop lead sources through prospecting, referrals, trace files, and cold calls.
• Exceed personal sales goals on a monthly, quarterly, and annual basis through account development and maintenance.
• Conduct site inspections, food tasting, and coordination meetings with prospective and existing clients.
• Develop and implement new sales strategies, tactics, and action plans for the account base.
• Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients.
• Manage events from start to finish, processing all relevant information pertaining to bookings
• Maintain and update current account information records.

• Ensure rooming lists are received 30 days prior to arrival with updated billing instructions.
• Ensure that deposits and cancellation fees, where applicable, are forwarded to the Accounting department.
• Distribute event information to the appropriate departments via memos, emails, banquet event orders, directives, and rooming lists in a professional and timely manner.
• Conduct daily meetings to review event contracts and ensure last-minute changes are communicated accordingly.
• Conduct coordination meetings to ensure key departments are fully aware of relevant details.
• Maintain visibility throughout events and act as the on-site client liaison.
• Follow up post-event to address any issues and solicit return business.
• Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the hotel.
• Prepare weekly, monthly, quarterly, and annual reports as required.