Total 63 F&B / Tourism / Hospitality job vacancies in jl perusahaan barat no17 tunjungtirto singosari malang

DUTIES & RESPONSIBILITIES:

• Maintain good operational and relations within Plaza Senayan Food Court and other F&B area tenants.
• Handle tenants’ complaints and provide immediate solutions.
• Record and follow up material/work requisitions for operational needs.
• Check and follow up defects.

 Berpendidikan min. SMA/Sederajat

 Pengalaman di bidang marketing min. 1 Tahun

 Memiliki kemampuan negosiasi

 Bisa mengoperasikan computer

 Memiliki kemampuan komunikasi

 dan presentasi

 Memiliki kendaraan pribadi

 Mampu bekerja dalam team

1. Melakukan presentasi atau demo masak menggunakan peralatan elektronik yang disediakan oleh perusahaan
2. Membuat resep masakan yang sesuai dengan di presentasikan
3. Membuat report

1. Memiliki kemampuan memasak
2. Memiliki pengatahuan indonesian dan western food
3. Mampu mengoperasikan komputer

1. Memiliki kemampuan dasar matematika
2. Mampu melakukan transaksi penjualan

• Menangani permintaan pemesanan lapangan bagi player
• Menjual prodak kepada calon tamu yang melakukan pemesanan langsung melalui telepon atau email 
• Menawarkan harga prodak sesuai dengan standar harga yang ditetapkan manajemen 
• Memproses pembatalan pemesanan lapangan
• Melakukan administrasi reservasi, seperti pengkajian, pencatatan, pembukuan, pengagendaan, dan pelaporan data tamu 

-Mempromosikan dan menjual produk makanan dan minuman serta produk lainnya kepada pelanggan secara langsung.

-Melakukan demonstrasi produk.

-Memproses pesanan pelanggan dan memastikan seluruh item pesanan sudah disiapkan dan disajikan dan memastikan kebutuhan pelanggan terpenuhi.

-Membersihkan area kerja.

-Melakukan grooming sesuai dengan SOP yang ada.

-Berkoordinasi dengan bagian kitchen untuk pemenuhan order pelanggan.

-Membantu Bakery/Pastry/Hotmelas Chef dalam pembuatan dan persiapan masak/baking.

-Membantu dalam mengelola outlet kitchen untuk memastikan operasional berjalan dengan baik.

-Membantu membuat jadwal kerja staff apabila Bakery/Pastry/Hotmelas Chef tidak ada.

-Memastikan kualitas, kuantitas, dan ketepatan penyajian makanan dan terlihat sesuai standar perusahaan dan Chef.

-Memastikan kuantitas dan kualitas dari barang pesanan yang diterima dan disimpan dengan kondisi baik.

-Bekerja dengan tim, memastikan tim bekerja sesuai SOP dan menghasilkan makanan sesuai dengan standard yang ditentukan.

-Mematuhi ketentuan dari prinsip penanganan makanan, higienitas, dan keamanan.

• Mempromosikan dan menjual produk makanan dan minuman serta produk lainnya kepada pelanggan secara langsung.
• Melakukan demonstrasi produk.
• Memproses pesanan pelanggan dan memastikan seluruh item pesanan sudah disiapkan dan disajikan dan memastikan kebutuhan pelanggan terpenuhi.
• Membersihkan area kerja.
• Melakukan grooming sesuai dengan SOP yang ada.
• Berkoordinasi dengan bagian kitchen untuk pemenuhan order pelanggan.

• Membantu Bakery/Pastry/Hotmelas Chef dalam pembuatan dan persiapan masak/baking.
• Membantu dalam mengelola outlet kitchen untuk memastikan operasional berjalan dengan baik.
• Membantu membuat jadwal kerja staff apabila Bakery/Pastry/Hotmelas Chef tidak ada.
• Memastikan kualitas, kuantitas, dan ketepatan penyajian makanan dan terlihat sesuai standar perusahaan dan Chef.
• Memastikan kuantitas dan kualitas dari barang pesanan yang diterima dan disimpan dengan kondisi baik.
• Bekerja dengan tim, memastikan tim bekerja sesuai SOP dan menghasilkan makanan sesuai dengan standard yang ditentukan.
• Mematuhi ketentuan dari prinsip penanganan makanan, higienitas, dan keamanan.

Some of your duties will include:

The Manager - Catering & Facilities Hospitality Services, will oversee all hospitality-related services at the mining site, ensuring a high standard of catering, facility management, and accommodation services. This role is crucial for maintaining a conducive work environment for on-site personnel, ensuring their comfort, safety, and well-being. The manager will develop and implement operational standards, lead vendor management, and optimize resources to support the company’s strategic goals in employee satisfaction and operational efficiency.

Catering Operations Management:

·        Oversee all aspects of the catering service, ensuring high-quality meal preparation, food safety, and hygiene standards.

·        Develop and implement menus in collaboration with the culinary team, accommodating dietary restrictions and cultural preferences.

·        Coordinate with suppliers for quality food ingredients, manage inventory, control food-related costs, menu planning, food procurement, preparation, and service delivery;

Facilities Management:

·     Manage all on-site facilities, including accommodations, dining areas, recreational spaces, and office spaces.

·     Ensure regular maintenance of all facilities, addressing any issues promptly to maintain a high standard of comfort and functionality.

·     Oversee housekeeping and janitorial services, ensuring cleanliness and adherence to health and safety standards.

Vendor and Contract Management:

·        Liaise with third-party service providers for catering, housekeeping, and other hospitality services, ensuring contract compliance and performance standards.

·        Negotiate contracts with vendors, monitoring service quality and cost-effectiveness.

·        Health, Safety, and Environmental Compliance:

·        Ensure all hospitality services comply with relevant HSE standards, conducting regular audits and risk assessments.

·        Implement training programs for staff to uphold health and safety practices.

Financial Management:

·        Develop and manage the hospitality budget, ensuring effective cost control and resource allocation.

·        Prepare monthly financial reports, tracking expenditures and identifying areas for cost savings.

Team Leadership:

·        Recruit, train, and manage a team of hospitality and facilities staff, fostering a positive work environment.

·        Conduct performance appraisals, provide feedback, and support career development initiatives within the team.

Customer Service Excellence:

·        Maintain a customer-focused approach, regularly gathering feedback from staff and making adjustments to improve hospitality services.

·        Address and resolve any service-related complaints promptly and professionally.

1. Menyediakan makanan sesuai dengan menu yang dibuat oleh Catering Supervisor dan telah disetujui Client.
2. Membuat permintaan barang yang akan dimasak kepada storeman atas persetujuan Supervisor.
3. Memeriksa dan mengatur masakan dan kelengkapannya.
4. Bersama-sama Cook lainnya dan Baker, menyediakan pesanan makanan untuk pesta dan acara khusus lainnya.
5. Bisa mengatur waktu sehingga masakan/bungkusan selesai tepat pada waktunya.
6. Mengatur pemakaian bahan-bahan dan peralatan penunjang agar tidak terjadi pemborosan.
7. Membantu tugas-tugas supervisor membuat variasi menu dan mendidik bawahannya kearah kebaikan.
8. Bertanggungjawab kepada Supervisor in charge.
9. Mengimplementasikan sistem keamanan pangan dan mutu (mengisi form-form terkait tugasnya).

1.   Memberikan layanan potong rambut dan perawatan rambut yang profesional kepada tamu.

2.   Menjaga kebersihan dan kerapihan area kerja dan peralatan.

3.   Mendengarkan kebutuhan dan preferensi tamu untuk memberikan hasil yang memuaskan.

4.   Menjaga hubungan baik dengan tamu, memberikan saran mengenai gaya rambut yang sesuai.

5.   Berpartisipasi dalam pelatihan dan pengembangan keterampilan untuk terus memperbaiki layanan.

6.   Memiliki pengalaman sebagai barberman minimal 1 tahun.

7.   Usia maksimal 35 tahun.

1.  Audits daily Rooms and Food and Beverage revenue summaries and their supporting transaction reports of the Night Audit Process.
2. Audits revenue from telephone, telex, and facsimile unless these are automatically linked to the computer for billing.
3.  Audits revenue from other Operated Departments such as Garage, Pro shops, Laundry and Business Centre for completeness.
4.  Ensures that all the day’s Banquet revenue has been recorded.
5.  Checks the daily General Cashier’s report against recorded cash movement.
6.  Monitors cashier shortages/overages and investigates any substantial amount and bring to the attention of the Director of Finance’s office.
7. Verifies that the computerised Daily Report reflects completely all of the day’s transactions.
8. Reviews paid-outs and allowance vouchers for reasonableness, proper approval, and supporting documentation.
9.  Verifies supports for complimentary and house use rooms and for rooms charged at rates varying from the rack potential.
10.  Spot checks the accuracy of regular and contractual room rates in the system.
11.  Reviews all house use and entertainment checks for propriety and ensure that they are signed and authorised.
12.  Audits all Food and Beverage outlets checks on the List of Negative Check Lines for explanation and approval by Outlet captain’s/automatic kitchen orders.
13.  Audits the List of Voided Restaurant Checks for proper approvals and explanations.
14. Checks the sequential use of Food and Beverage checks, foreign exchange vouchers, official receipts and to investigate any missing or irregular forms.
15.  Reviews the guest ledger balances daily and research questionable movements.
16. Investigates late charges and skippers. All details should be forwarded to the Credit manager for further action.
17. Ensures that all employees’ City Ledger Accounts are closed at month end.
18. Carries out surprise checks of rooms, fitness centre attendance and car park collections, etc.
19. Carries out surprise cash counts of cashier’s floats.
20.  Carries out surprise foreign currency counts.
21. Monitors the organised execution of the night audit program by Front Office personnel.

Memimpin operasional harian

• Menunrus dan merekap cuti karyawan
• Payrol
• Employee relationship
• Society Relationship
• CSR
• BPJS Kesehatan & Ketenagakerjaan
• Pengurusan Documen Perijinan
• Staff Actifities

AYANA Hospitality is seeking a highly skilled and experienced Executive Assistant Manager to join our dynamic team. In this role, you will work closely with the General Manager to oversee the daily operations of the hotel, ensuring that all departments are running smoothly and efficiently. You will play a critical role in enhancing guest satisfaction, implementing operational improvements, and managing staff performance. The ideal candidate should possess strong leadership abilities, excellent communication skills, and a proven background in hospitality management.

Responsibilities

• Assist the General Manager in overseeing hotel operations, including guest services, housekeeping, food and beverage, and maintenance
• Ensure high levels of guest satisfaction through engagement and support of all departments
• Monitor and evaluate staff performance, providing feedback and guidance to enhance productivity
• Develop and implement operational policies and procedures to improve efficiency
• Assist in budget preparation and financial planning, ensuring cost control measures are in place
• Conduct regular inspections of the hotel to ensure adherence to quality standards
• Handle guest inquiries, concerns, and complaints in a professional manner
• Support the General Manager in strategic planning and decision-making processes

• Minimum of 5 years of experience in hotel management or a similar role within the hospitality industry
• Strong leadership and management skills, with a proven ability to motivate and guide teams
• Excellent communication and interpersonal skills
• Proficient in hotel management software and Microsoft Office Suite
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Fluent in English; proficiency in additional languages is a plus
• Bachelor’s degree in Hospitality Management or a related field is preferred
• Strong problem-solving skills and a customer-focused mindset

• Positive Working
• Great Environment
• Supportive Team Work

Menyambut dan Menerima Tamu, memastikan bahwa kebutuhan tamu bisa terakomodasi dengan maksimal.

Handling proses check in maupun check out tamu,  transaksi pemesanan, permintaan extra bed, stay over, dll 

Some of your duties will include:

·        Responsible to manages Cost Control, Material Control and sub-contractors in the day to day activities associated with planning facility maintenance including all Office Building, Housing and Guest House, Camp Room, and public facilities, and Control Budget Under Facility and services;

·        To prepare budget and material, managing cost and control the material of infrastructure maintenance and all necessary resources required to accomplish for Infrastructure maintenance activities

·        Analyst the man hours use versus the man hours availability to ensure all the cost maintenance job are effective and efficient

·        Prepare and manage an annual budget, quarterly forecasts, manpower planning, and AFE Pipeline in accordance with company standards and policies

·        Reviews and updates departmental procedures and policies, administers discipline, enforces company policy, and ensures compliance with state, federal, or other jurisdictional laws.

·        Manage, monitor and report on the KPI performance of Business Partners.

·        Review and authorize all Departmental transactions in compliance with company policies and authority levels, or delegate such authority to the appropriate subordinate(s).

·        Develop Strategic Business Plans for Life of Mine Activities and provide consistent and regular updates to the cost and material plan in conjunction with and alignment to the operations changing needs.

·        Coordinate pro-actively with planning team to ensure that the day to day operational needs are met while counterbalancing the strict operational and maintenance requirements in line with Indonesian or better standards.

·        Manage the equipment register in relation to registering new material and equipment into the system, and equipment being transferred from one section/department/division to another.

·        Manage the material and component register in relation to material and components being service, so that the life cycle of the individual component can be traced and costs accumulated for budgeting purposes.

·        Manage equipment service schedules are organized to minimize disruption to the Infrastructure, by ensuring each infrastructure building is involved in the equipment service allocation process.

·        Responsible for reporting weekly/monthly yearly equipment preventative maintenance progress

·        Manage work order, in conjunction with the cost of equipment service so that the maintenance supervisor is able to track actual versus budget costs and equipment performance.

·        Prepares detailed critical path plans and job cards, including equipment and materials lists for major jobs.

·        Managing cost containment, planning yearly equipment budgets and cost containment.

·        Manage detailed critical path plans and job cards, including equipment and materials lists for major jobs such as planned Special Projects.

·        Maintain that equipment and material are available when required.

·        Manage that necessary work history and documentation are properly organized and input into the computer history files.

·        Coordinates regularly scheduled meetings with Maintenance, Operations and Planning representatives.

·        Maintain purchase requisitions and warehouse issue tickets.

Sebagai Supervisor di Kitchen Yang dapat mensupervisi HOD

dapat Memasak dan membuat Daily Market List

Dapat bekerja sama team

Mengerti tentang Cost Product

Loyalitas

Dapat berkomunikasi yang baik dengan sesama departement lainnya

Punya pengalaman di bidang masak memasak level Demi chef

Resepsionis Hotel dalam program Specified Skilled Worker (SSW).

Job desc :

Resepsionis dan room service.

Executive Chef

• Have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies and those of the competition.
• Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions.
• Achieve all individual Hotel Food & Beverage sales targets in your area by maintaining and creating a close relationship with customers.

• Provides functional assistance and direction to the F&B Service operation as assigned.
• Directs and controls all subordinate to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Liaises with stewarding, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
• Develops training plans and conducts on-the-job training sessions for Food & Beverage Service associates.
• Monitoring and controlling the property’s OE inventory.
• Perform any other duties as required and directed by the Residence Manager or Management

• Handling FB Product operation
• Maintain Cleanliness of Kitchen Area
• Prepare Food Production for All day Dining Restaurant
• Give Excellent Service to the Guest