Total 150 Information Technology job vacancies in Jakarta

As a Data & Tech Support. The successful candidate will play a key role in providing comprehensive IT service support, data management, IT asset procurement/expense for Indonesia. This position involves delivering 1st tier helpdesk services, desk support to internal users, troubleshooting IT-related issues, and leveraging IT and Database management.

Responsibilities:

• Helpdesk Support:
  • Provide prompt and effective L1 helpdesk services to internal users using ServiceNow via remote software, phone, email, and chat.
  • Identify, prioritize, and resolve issues related to hardware, software, systems, and network.
• Data Management:
  • Ensure effective data management practices for Indonesia office.
  • Collaborate with relevant teams to address data-related challenges and ensure data integrity.
• Identity and Troubleshooting:
  • Investigate and troubleshoot problems related to IT services, including but not limited to hardware, software, systems, and network issues.
  • Escalate complex problems to higher-level support for further analysis and resolution.
• Collaboration:
  • Work collaboratively with cross-functional teams, including IT, development, and project management, to ensure IT services meet users' needs.
  • Act as a liaison between different departments to streamline communication and problem resolution.
• IT Asset Procurement and Expense Processes:
  • Manage the IT asset procurement and expense processes.
  • Collaborate with vendors to obtain competitive pricing and negotiate favorable terms.
  • Provide input on cost estimates for IT budget, ensuring alignment with organizational goals.

If you're a professional technical writer/editor, we have an exciting opportunity to use your language skills in a new and innovative way. Instead of thinking that AI will replace you, here you can help shape the future of AI.

We are working on several projects that require excellent English skills and familiarity with coding documentation. Following our style guide and other quality guidelines, you will create and check responses that will form the “voice” of future AI. You will create and edit original, helpful, honest, and harmless responses; fact check existing responses; bring submitted texts up to our standards; and work directly with Team Leads to help provide feedback to writers and other participants to ensure they can regularly produce high-quality work.

• At least 2 years of professional experience in writing and editing technical documentation.

• An ability to understand technical terminology and basic code samples in a variety of programming languages.
• Familiarity with various rich-text formats, including YAML, CSV, and HTML.
• A degree in a field related to linguistics, communication, journalism or similar.
• Native level of English.
• Willingness to learn new methods, ability to switch between projects and topics quickly and sometimes work with challenging, complex guidelines.
• A laptop, internet connection, availability, and enthusiasm to take on new challenges.

AI Training will be a fast-growing area in the future. We offer an opportunity to jump onboard, learn with us and create a new skill set for the future.

This is a freelance role; it can be done part time alongside other work, although we do hope that you’ll dive deep with us, join our community, and collaborate and grow alongside us.

- Lead on numerous improvement and process excellence projects aimed at technology development.

- Periodically collecting and analyzing data from the field to capture issues related to process and quality findings.

- Using statistical analysis or simulations to analyze the information to define operational problems, develop improvement plan, 

and develop practical solutions.

- Provide comphrenhsive solution regarding the operational improvement with challenging timelines.

- Manage and prioritize multiple projects simultaneously by organizing own time and team resources to ensure activities are 

completed as per project timeline.

- Communicate effectively with partners to maintain agreement on project plans and obtain support from colleagues where necessary within departments or other departments.

• Assisting in formulating, analyzing, verifying and consolidating the draft of the budget proposals; in this respect conducting financial analysis and provides proposals to improve efficiency and reducing costs across the business units.
• Assisting in monitoring the approved budget on a continuous basis and participating in the preparation of relevant financial reports.
• Identifying issues and solutions in budgeting reports.
• Drafting correspondence and responding to queries on budget related issues as required, as well as preparing replies to internal and external audit observations relating to the area of responsibility.
• Assisting the preparation of financial statements complying to the official guidelines and requirements.
• Assisting the preparation of budgets or forecasts.
• Ensuring the budget is spent accordingly and is able to be put accountable.
• Help in development of reports for management or regulatory bodies.

If you're a professional technical writer/editor, we have an exciting opportunity to use your language skills in a new and innovative way. Instead of thinking that AI will replace you, here you can help shape the future of AI.

We are working on several projects that require excellent English skills and familiarity with coding documentation. Following our style guide and other quality guidelines, you will create and check responses that will form the “voice” of future AI. You will create and edit original, helpful, honest, and harmless responses; fact check existing responses; bring submitted texts up to our standards; and work directly with Team Leads to help provide feedback to writers and other participants to ensure they can regularly produce high-quality work.

• At least 1 year of professional experience in writing and editing technical documentation related to software development.

• An ability to understand technical terminology and basic code samples in a variety of programming languages.
• Familiarity with various rich-text formats, including YAML, CSV, and HTML.
• A degree in a field related to English, technical communication, journalism, computer science, or similar.
• Native level of English.
• Willingness to learn new methods, ability to switch between projects and topics quickly and sometimes work with challenging, complex guidelines.
• A laptop, internet connection, availability, and enthusiasm to take on new challenges.

AI Training will be a fast-growing area in the future. We offer an opportunity to jump onboard, learn with us and create a new skill set for the future.

This is a freelance role; it can be done part time alongside other work, although we do hope that you’ll dive deep with us, join our community, and collaborate and grow alongside us.

• Develop a product roadmap and prioritization strategy to address user needs while achieving business objectives.
• Drive business KPIs and success metrics in term of mobile app developments (users app and driver app)
• Understand user needs and translate them into product requirements, considering business goals, development costs, and potential technical debt.
• Build and maintain relationships with stakeholders across the organization to understand and prioritize needs across various use cases and timelines.
• Collaborate with cross-functional teams on the ideation, research, design, development, and adoption of user-centric mobile app products.
• Innovate and experiment on new mobile app technology to drive better user experience and higher user adoption

If you're a professional technical writer/editor, we have an exciting opportunity to use your language skills in a new and innovative way. Instead of thinking that AI will replace you, here you can help shape the future of AI.

We are working on several projects that require excellent English skills and familiarity with coding documentation. Following our style guide and other quality guidelines, you will create and check responses that will form the “voice” of future AI. You will create and edit original, helpful, honest, and harmless responses; fact check existing responses; bring submitted texts up to our standards; and work directly with Team Leads to help provide feedback to writers and other participants to ensure they can regularly produce high-quality work.

• At least 1 year of professional experience in writing and editing technical documentation related to software development.

• An ability to understand technical terminology and basic code samples in a variety of programming languages.
• Familiarity with various rich-text formats, including YAML, CSV, and HTML.
• A degree in a field related to English, technical communication, journalism, computer science, or similar.
• Native level of English.
• Willingness to learn new methods, ability to switch between projects and topics quickly and sometimes work with challenging, complex guidelines.
• A laptop, internet connection, availability, and enthusiasm to take on new challenges.

AI Training will be a fast-growing area in the future. We offer an opportunity to jump onboard, learn with us and create a new skill set for the future.

This is a freelance role; it can be done part time alongside other work, although we do hope that you’ll dive deep with us, join our community, and collaborate and grow alongside us.

We are looking for an experienced System Analyst to join our team! As a System Analyst, this position will play a critical role in the transformation process, working closely with the Product Manager, Engineer and Business Development to develop and maintain the technical documentation.

Responsibilities

• You will take the role of a Devil's Advocate to criticize the decision and the system.
• Actively lead and manage initiatives/projects.
• Exceptional writing skills to describe business process and technical details in a concise yet easily understandable wordings.
• Develop, analyze, prioritize, maintain, and organize requirement specifications, data mapping, Entity-Relationship Diagrams (ERD), UML diagrams, prototypes, wireframes, and flowcharts for developers and testers to follow, ensuring all deliverables are aligned with stakeholder expectations.
• Translate highly technical specifications into clear non-technical requirements
• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
• Provide documentation of all processes and training as needed
• Protect operations by keeping the information confidential.
• Provide information to internal/external customers by collecting, analyzing, and summarizing development and service issues.
• Actively participate in testing and provide support to stakeholders.

• Min. 3+ years experience working as systems analyst, or related role.
• Excellent ability to analyze, model and interpret data using different tools and techniques.
• Proficiency in Technical Diagram and Writing Tools.
• Hands-on experience with software development and documentation, coupled with experience in leading or initiating project management, would be valuable for a role as a product manager.
• Proven ability to assess business needs and translate them into relevant solutions.
• Experience installing, configuring, documenting, testing, training, and implementing new applications and systems.
• Experienced in using documentation tools like Notion, Draw.io, Whimsical etc.
• Experience in trading system, or have ever used a trading platform is a big plus.
• Preferably has technical background, has experience on a system lot of users.
• Plus point, if you understand system design (CAP theorem, etc).

• Supportive teammates
• Health insurance benefits
• Self development activities that support careers
• Broaden your knowledge in financial investment

• Conducting research on new marketing & analytics technology trend and how it can be leveraged for the company purposes
• Analyze marketing business processes, identify improvement opportunities and translate it to business and system requirements
• Owning and driving the implementation of new marketing & analytics technology by liaising with related parties in the company
• Managed owned media marketing initiative in the company
• Perform data & product analysis to provide insight and actionable items to improve marketing & business performance

Job Responsibility

1. GL Integrity
   • Review and check coding, expense report and payment requisition before proceeding with the payment.  Ensure cost center are correctly entered
   • Check data entry for all transaction to ensure data accuracy
   • Ensure that all transactions are complying with related finance policies and procedures
   • Review and monitoring over/under expenses due to monthly activity basis.
2. Accounts Payable
   • To ensure that 3 matching have been performed when the invoices are received and checked against the PO and Good Received
   • To ensure all transactions (such as: PORE, Reimbursement, Advance payment, Manual AP and Settlement) have been approved by related Dept. Head and also already invoicing by related vendors are recorded in system
   • Maintaining prepaid expense include monthly amortisation list
   • Maintaining remainder to faculty/unit if there are any prepaid expenses have expired or will be renewed and coordinate with finance coordinator to generate accrual for continuous prepaid that has no been PORE
   • To ensure prepaid expenses which are not yet due or not yet billed by related vendors but services/good have been received (routine expenses) are recorded in system
   • Matching invoices Travel Expense Settlement
3. Fixed Asset
   • Maintaining asset allocation from PORE
   • Maintaining complete information per asset for mass addition in fixed asset module
   • Maintaining depreciation fixed asset in monthly basis
4. Tax
   • Review and coding tax payment
   • Reconcile all Tax transactions
   • Prepare payment for all taxes and ensure all payment have proper approval
   • Prepare tax invoices to the distributors the latest 2 days after the commercial invoice.
   • Prepare all Tax reporting in accordance to the Tax Regulations
   • Maintain and update all New tax regulations to Finance Coordinator
   • Maintain(include reconciling) the following accounts:
     • Deferred asset/expense accounts
     • Prepaid tax WHT 22, 23, 26 and final
   • Prepare and lodge the monthly tax return (SPT Masa) to DGT
   • Do the recapitulation and send all the “bukti potong” and inform vendors to collect them.
   • Ensure that all overseas vendors have the COD & DGT1 which have been submitted to STSI
   • Arrange & maintaining administrative process & document include renewal with Tax Office
   • Filing SPT & wire transfer receipt all taxes
5. Internal Controls
   • Ensure that all company policies and procedures are followed
   • Ensure that every major Ledger accounts have detail listing which ties with the General ledger balance.
   • Ensure that all controls elements are in place for all major items in the GL and properly authorized such as:
   • Tax Reconciliation
   • AP & prepaid reconciliation
6. Reporting
   • Perform the detail sub ledger (such as: Detail Prepaid, Detail AP Trade, Fixed Asset mutation & register, Detail Outstanding Cash advance and Advance Payment, Detail Tax Payable) for monthly financial reports on a timely manner
   • Perform the monthly tax reports submission to HQ and Tax Office on a timely manner
   • Perform the monthly tax reconciliation reports for PPh 21 (include equalization), PPh 23, PPh 26, PPh 4(2) and VAT Offshore
   • Prepare Nominatif list for CITR purposes

• Responsible for preparing and reporting tax activities to comply with government regulation.
• Control and monitor all tax daily operation, including all kind of tax report to generate.
• Responsible to conduct monthly tax reconciliation.
• Daily tax invoice, including to provide and check in ensuring the tax data are correct.
• Preparing business income tax returns and statements for audits
• Liaise with the Taxation Office and other regulatory bodies when required

If you're a professional technical writer/editor, we have an exciting opportunity to use your language skills in a new and innovative way. Instead of thinking that AI will replace you, here you can help shape the future of AI.

We are working on several projects that require excellent English skills and familiarity with coding documentation. Following our style guide and other quality guidelines, you will create and check responses that will form the “voice” of future AI. You will create and edit original, helpful, honest, and harmless responses; fact check existing responses; bring submitted texts up to our standards; and work directly with Team Leads to help provide feedback to writers and other participants to ensure they can regularly produce high-quality work.

• At least 1 year of professional experience in writing and editing technical documentation related to software development.

• An ability to understand technical terminology and basic code samples in a variety of programming languages.
• Familiarity with various rich-text formats, including YAML, CSV, and HTML.
• A degree in a field related to English, technical communication, journalism, computer science, or similar.
• Native level of English.
• Willingness to learn new methods, ability to switch between projects and topics quickly and sometimes work with challenging, complex guidelines.
• A laptop, internet connection, availability, and enthusiasm to take on new challenges.

AI Training will be a fast-growing area in the future. We offer an opportunity to jump onboard, learn with us and create a new skill set for the future.

This is a freelance role; it can be done part time alongside other work, although we do hope that you’ll dive deep with us, join our community, and collaborate and grow alongside us.

You will be responsible for designing, building, implementing, and maintaining solutions and third-party integrations that work with Kata Platform for our partners. Yes, you will be building chat bots.

Job Description :

1. Ensuring readiness of Network Monitoring Infrastructure

• Oversee the implementation and operation of network monitoring tools, systems, and platforms to continuously monitor the performance and health of the organization's network infrastructure, including routers, switches, servers, and other network devices

• Involved in developing and maintaining monitoring policies, thresholds, and alerts to detect anomalies, deviations, and potential issues in network performance, traffic patterns, and security events
• Perform alerting mechanisms to notify relevant stakeholders and trigger incident response processes

• Coordinate incident response efforts in collaboration with incident management teams to investigate and resolve network incidents, service disruptions, and security breaches
• Establish protocols/processes for incident escalation, communication, and documentation to ensure timely resolution and minimize impact on service delivery.

• Monitoring maintenance activities, such as firmware upgrades, patch management, and configuration changes, to optimize network performance, reliability, and security
• Collaborate with engineering teams to implement recommendations for network enhancements and upgrades

• Collaborate with internal stakeholders, including senior management, engineering teams, operations teams, and customer support teams, to align network surveillance and monitoring activities with business goals and priorities
• Identify opportunities for automation, machine learning, and artificial intelligence to improve detection accuracy, reduce false positives, and increase operational efficiency

1. Bachelor's degree in computer science, information technology, or related field
2. Minimun 8 years of experience in network surveillance, monitoring, or operations roles within the telecommunications or IT industry
3. Excellent analytical, problem-solving, and decision-making skills, with the ability to diagnose and resolve complex network issues
4. Strong communication, collaboration, and stakeholder management skills
5. Willing to work in Centennial Tower, South Jakarta.

Medical Insurance

Medical Check Up

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Software Engineer you could work with bleeding edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, interacting with engineering groups and training clients on applications.

What you will be doing:
• Designing, programming, debugging and modifying software enhancements.
• Interacting with product managers and users to define requirements and modifications.
• Participating in software design meetings to determine technical requirements.
• Working with internal Client Training, Client Relationship and Sales teams.

What you will need:
• At least 5 years of experience in Unix / Linux, Shell scripting,  C++ and Oracle database.

• Experience with end-to-end systems development life cycles and standards. 
• Knowledge of payments & financial industry practices, regulations and operations. 
• Fluency in sequence diagrams, class models, etc. 
• Proficiency in solutions design and requirements definition disciplines. 

• Knowledge of financial industry practices, regulations and operations.
• Proficiency in solutions design and requirements definition disciplines.

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

#LI-AR3

#Banking CX

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Job Summary:

The Fundraising Officer will be responsible for developing and implementing strategies to secure funding from various sources including individual donors, corporations, foundations, and events. This role requires a strategic thinker with excellent communication skills and a proven track record in fundraising. The ideal candidate will be proactive, resourceful, and committed to the mission of Sampoerna Schools System.

• Familiar with delivering 3 (three) core subjects namely English, Mathematics, and Science
• Provide creative materials and resources for children to explore in learning activities and imaginative play 
• Organize and lead activities designed to promote physical, emotional and social development of children 
• Plan, prepare and develop schemes of work and lesson plans 
• Evaluate children behavior and performance in classroom 
• Develop and maintain a constructive and ongoing rapport with children and parents

ROLE SUMMARY:

The Sales Operations Executive will primarily support a Sales team, who could be selling multiple brands/products across regions. The role will drive consistency and quality in the Sales teams and act as a key link between the Sales function and the events team. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, and data management /entry support. As the Sales teams develop, the role will also become involved in campaign management, and informing the CRM team of priorities for future development of our new Salesforce system to then act as a key testing group.

They may also on occasion be required to support the Event team with administrative duties.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
• Oversight of budgets, maintaining accurate financial data for responsible brand(s)
• Oversight of sponsorship inventory both in the office and on show site
• Ensure customer queries are answered and/or resolved in a timely manner
• Manage the distribution of the exhibitor manual and be the point of contact for any queries
• Where required, support Event team in organisation of sales events e.g. lunch and learns
• Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and stand sharing forms for online customer tools
• Act as key liaison point with Event Operations team for customer data and Event floor plan queries
• Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
• Support Sales team training in new Salesforce.com features
• Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Perform Salesforce.com (CRM) reporting and ad-hoc reports as requested
• Support Sales team with proactive insight and trend analysis
• Support to Sales Leadership and CRM team to set up, assign and manage campaigns
• Manage the gathering of member lists / data for campaigns and QA
• Support the Sales Director to maintain a hot list of leads; actively track competitive shows and/or publications to seek out new leads
• Act as liaison between Sales team and CRM team to gather regular informal system feedback
• Perform User Acceptance Testing

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:
As a Software Engineer you could work with bleeding edge technology as you build innovative fintech products that change the way the world pays, banks and invests. This will involve developing core versions of software applications, identifying client requirements and technical specifications, interacting with engineering groups and training clients on applications.

What you will be doing:
• Designing, programming, debugging and modifying software enhancements.
• Interacting with product managers and users to define requirements and modifications.
• Participating in software design meetings to determine technical requirements.
• Working with internal Client Training, Client Relationship and Sales teams.

What you will need:
• At least 5 years of experience in Unix / Linux, Shell scripting,  C++ and Oracle database.

• Experience with end-to-end systems development life cycles and standards. 
• Knowledge of payments & financial industry practices, regulations and operations. 
• Fluency in sequence diagrams, class models, etc. 
• Proficiency in solutions design and requirements definition disciplines. 

• Knowledge of financial industry practices, regulations and operations.
• Proficiency in solutions design and requirements definition disciplines.

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

#LI-AR3

#Banking CX

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Infrastructure, Database

Apps. Functional

Infrastructure, Apps. Functional, Program Management, Desktop Support Engineer,Data Center Operation

Developer, Tester, Infrastructure

To provide a professional, efficient and effective support service to Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base.

Key Tasks and Responsibilities

• Process and solve cases incidents and service requests in a timely and qualitative way.
• Actively assist in progressing investigations offline for other regions/time zones
• Investigate, process and document application defects passed to the Application Support team.
• Verify and action automated alerts.
• Test and document newly released fixes and features
• Produce clear and detailed Knowledge Articles and documentation to assist customers and other support departments.
• Deliver great customer outcomes.
• Be proactive in highlighting potential escalation risks with your Team Leader and coordinate additional resource requirements to assist with the investigation.
• Handle customer escalations, taking ownership of complicated issues, and always keep customers updated on progress.
• Comply with the Company’s information and Security Requirements and all Company Business procedures, policies, and ISO standards.
• Investigate, document, and present to the Customer Services Team Leader process improvements that enhance the customer experience.
• Identify opportunities for service improvement or chargeable activities and to raise these via the appropriate channels.
• Work in a team environment to help and assist colleagues.

• Analyze the applications of prospective students based on standard admission policies.
• Provide clarifications to student’s queries in a professional manner.
• Follow-up with students for any enquiries through direct meetings, live chat, phone calls and emails.
• Advice students about the programs offered, admission procedure, eligibility and costs involved.
• Provide assistance to the students to complete the enrolment forms.
• Inform students about the courses offered and the tuition fees.
• Maintain a database of student information, telephone logs and student feedbacks in order to generate student reports for management.