Total 10 digital art director job vacancies in PR / Media / Communications category in jakarta jawa

Luxasia Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific. Since 1986, we have endeavoured to make a difference to Asia Pacific consumer by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. Some of our most trusted names include La Prairie, Bvlgari, Guerlain, Prada and Hermes. In addition, we have successful joint ventures with the likes of LVMH Group, PUIG, Yves Rocher, and Elizabeth Arden.

We are a winning TEAM of diverse individuals whose commitment, grit, and shared core values drive everything we do. There are plenty of opportunities for growth and development across the countries we currently operate in (and plan to expand into).

Make a difference with us today.

We are looking for great new talents to join us!

We want you to be:

• POSITIVE about the people and the world around you,
• PASSIONATE about what you do,
• Happy to be COLLABORATIVE with your colleagues, peers and business partners

Obviously, we want you to have the skills, qualifications and experiences to do the role and good at communication too. But most importantly, we want you to be someone who is eager to learn and grow with Luxasia

You’ll also get to:

• Be exposed to how Luxasia is innovating and transforming the Beauty Retail & Luxury FMCG industry
• Receive mentorship throughout your internship and get the chance to shadow one of our Luxasia's leaders

Experience:

• Expertise in Excel and retail industry is a plus.
• Current enrollment in a related BS or Masters university/college
• Fresh graduated is welcome

Education:

• College student

Skills:

• Independent, high in initiative and good problem-solving skill
• Demonstrate analytical skills and thoroughness in administerial matters
• Project management, time management, and interpersonal skills.
• Has a “hands-on” approach to create value and manage projects.
• Excellent skills in MS Office (Excel, Powerpoint) and skilled in data visualization tools (e.g. Tableau).
• Strong desire to learn along with professional drive
• Solid understanding of the different social networks
• Excellent verbal and written communication skills
• Passion for the PR industry and its best practices

Key Success Factors

• Strong problem-solving and communication skills.
• Curiosity and willingness to learn.
• Able to commit at least 3 months for the internship.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• Manage budgets responsibly on all accounts
• Demonstrate the confidence and competence to maintain overall control on all financial matters relating to designated clients including: billing, profitability, forecasting and servicing
• Maintain senior level client contact on a regular basis and ensure full understanding of client business, internal and external influencing factors, budgeting constraints and PR needs
• Ensure all accounts are maintained within agreed budgets and timetables
• Ensure review processes and annual PR programme is in place for each client
• Ensure programme is implemented according to pre-agreed programme
• Maintain rigorous quality control over work produced by junior staff
• Proactively cultivate industry contacts on ongoing basis to unearth new business leads and gain opportunities to pitch business
• Partner with division director in migrating client relationships to other practices within MSL and / or within sister companies, resulting in one client migration each year

• Foster relationships with sister Publicis Groupe organisations for cross-selling and networking purposes; convert one collaborative opportunity with a Groupe company each year

• Hold regular internal and external client review meetings to evaluate progress on each account, identify most successful activities, identify problems and review overall objectives and strategy
• Maintain consistent work flow from team member to team member through effective staff allocation on accounts and attention to work flow changes
• Direct and develop a number of account teams and be responsible for the achievement of objectives, within agreed timelines and budgets
• Nurture morale and teamwork within the group of accounts you supervise and provide all staff with growth opportunities within agency
• Handle issues and crisis management on behalf of clients
• Work with teams to enter MSL and industry Awards with client programmes
• Develop new ideas and strategies for existing clients and identify opportunities to demonstrate new initiatives on behalf of clients
• Actively seek out new business prospects and convert into pitch opportunities
• Take an active role in new business gain
• Develop new business programmes, taking the lead on developing, managing the pitch process, that wins new business

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Overview:

• Ensuring all PR & digital planned activities to drive traffic to stores or retail and while being aligned with Marcomm KPI and goals.
• Be a strong partner to Brand Team in driving our offline and online business for e-retailers.
• Liaise with colleagues across multiple departments from sales to marketing to contribute ideas for improving brand's voice and online presence.

Responsibilities:

• Responsible for PR & Digital initiatives and digital campaign management
• Responsible for planning and implementing PR campaigns in line with the marketing calendar and business goals.
• Regularly research and source partners/influencers, create relationships and maintain a database of online and offline contacts.
• Use search and insight tools to support campaigns.
• Plan and execute PR launch events or in-store events for KOL/ Media/ Consumers in order to create brand image and brand awareness.
• Plan, source, and evaluate content for multiple social media platforms.
• Work across internal teams to collaborate on creative ideas, online strategy, and PR opportunities.
• Work closely with Content Creator to build close knitted relationships with KOLS & press for online features or content videos.
• Manage social media account postings on social media.
• Giving full support, planning, managing, actively involve and attending marketing events.
• Maintain good relationship with media, KOL, and marketplace owner.
• Manage multiple projects and deadlines.

• Min. bachelor’s degree in public relations, communications or any related
• Minimum 3 years managing digital campaigns and social media platforms.
• Having experience in beauty industry is preferred.
• Excellent PR and communication skill.
• Eager to learn, hardworking, fast learner.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Overview:

• Lead PR & Digital aspect in Indonesia physically under guidance of Country Manager, Regional & Local Brand team.
• Be a strong partner to Brand Team in driving our offline and online business for e-retailers.
• Ensuring all PR & digital planned activities able to drive traffic to stores or retail. Being aligned with collective KPI and goals by working with Marketing Team to organize PR/KOL events and Trade events (Beauty Classes, CRM events) for key campaigns to achieve overall campaign goals.
• Liaise with colleagues across multiple departments from sales to marketing to contribute ideas for improving brand's voice and online presence.
• Compile marketing reports which include post event recaps and campaign launch analysis in the PR & Digital aspect

Responsibilities:

Public Relations

• Responsible for creating strategy, implementation, and analysis of ATL Digital placement to increase brand awareness and strengthen the brands’ image as an international brand as well as increasing purchase intentions at e-commerce and at the counters.
• Driving PR results by creating & executing PR projects and initiatives locally based on budget.
• Responsible for planning and implementing PR campaigns in line with marketing calendar and business goals.
• Plan and execute PR launch events or in-store events for KOL/ Media/ Consumers in order to create brand image and brand awareness.
• Ensure the development of a strong relationship with top KOLS and media partners for earned media coverage.
• Work across internal teams to collaborate on creative ideas, online strategy and PR opportunities.
• Drive special PR sends & press releases for new launches and campaigns - PR stock ordering, packing, and seeding out.
• Regularly research, source, identify relevant partners/influencers/KOLs for campaign launches, maintain good relationship with KOLs to help achieve brand love and alleviate overall brand image through earned content creation.
• Researching beauty trends, competitor behavior and emerging media in order to innovate.
• Be the main contact point in planning, managing, actively involving, and attending marketing events.
• Create integrated plans to support communication and promotional activities from the brands.

Digital

• Responsible for creating the brands’ digital asset accounts and maximizing the potential and use of these digital assets.
• Plan, source and evaluate content for multiple social media platforms.
• Manage and execute planning, creative and budgets for paid social media campaigns.
• Support/develop social media content strategy to increase social reach and engagement.
• Execution of digital ad buy for social media Ads Manager platform.
• Grow brand visibility on our e-retailers’ website including shaping star product launch plans with retailer’s digital team, establish the annual action plan, monitor brand presence and visibility on site and social media, increase brand reach on retailers' digital channels.
• Use search and insight tools to support campaigns.

E-Retailers/E-commerce

• Work with E-comm team to execute media buys for Sephora/Lazada collaboration ads and investment.
• Work with E-comm team for creation of digital assets for mega campaigns.
• Identify KOLs to push for mega retail campaigns and livestreams, if needed
• Oversee e-retailers livestreams to drive platform sales.

• Having experience in managing offline events or activations, such as brand launching, etc.
• Min. bachelor’s degree in public relations, communications or any related
• Min. 5 years building cross platform digital marketing programs and public relations; beauty industry experience is preferred.
• Excellent written, verbal communication & presentation skills
• Strategic, creative thinker with the ability to turn ideas into holistic content programs.
• Have the ability to work under pressure and meet deadlines in a timely manner.
• Have a flexible and professional attitude.
• Strong attention to detail, organized and good management skills.
• Ability to work well with different stakeholders across organizations.
• Manage multiple projects and deadlines.
• Experience leading and executing social media strategy across social media.
• Proficient in MS Word, Excel, PowerPoint. Experience with Adobe Photoshop and Adobe Illustrator is a plus.
• Familiar with CPAS (Collaboration Performance Advertising Solution) and budgeting will be an advantage.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Luxasia Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific. Since 1986, we have endeavoured to make a difference to Asia Pacific consumer by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. Some of our most trusted names include La Prairie, Bvlgari, Guerlain, Prada and Hermes. In addition, we have successful joint ventures with the likes of LVMH Group, PUIG, Yves Rocher, and Elizabeth Arden.

We are a winning TEAM of diverse individuals whose commitment, grit, and shared core values drive everything we do. There are plenty of opportunities for growth and development across the countries we currently operate in (and plan to expand into).

Make a difference with us today.

We are looking for great new talents to join us!

We want you to be:

• POSITIVE about the people and the world around you,
• PASSIONATE about what you do,
• Happy to be COLLABORATIVE with your colleagues, peers and business partners

Obviously, we want you to have the skills, qualifications and experiences to do the role and good at communication too. But most importantly, we want you to be someone who is eager to learn and grow with Luxasia

You’ll also get to:

• Be exposed to how Luxasia is innovating and transforming the Beauty Retail & Luxury FMCG industry
• Receive mentorship throughout your internship and get the chance to shadow one of our Luxasia's leaders

Experience:

• Expertise in Excel and retail industry is a plus.
• Current enrollment in a related BS or Masters university/college
• Fresh graduated is welcome

Education:

• College student

Skills:

• Independent, high in initiative and good problem-solving skill
• Demonstrate analytical skills and thoroughness in administerial matters
• Project management, time management, and interpersonal skills.
• Has a “hands-on” approach to create value and manage projects.
• Excellent skills in MS Office (Excel, Powerpoint) and skilled in data visualization tools (e.g. Tableau).
• Strong desire to learn along with professional drive
• Solid understanding of the different social networks
• Excellent verbal and written communication skills
• Passion for the PR industry and its best practices

Key Success Factors

• Strong problem-solving and communication skills.
• Curiosity and willingness to learn.
• Able to commit at least 3 months for the internship.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

1. Creating Content: Able to produce interesting and relevant content for social media platforms such as text, images, videos and infographics.
2. Content Research: Able to conduct research to identify relevant trends and topics in our industry.
3. Social Media Strategy: Plan and implement an effective social media strategy to expand reach and increase audience engagement.
4. Account Management: Manage and optimize our social media accounts, including scheduling and posting content, increasing followers, interacting with users, and maintaining brand reputation online.
5. Analysis and Reporting: Conduct social media performance analysis, identify trends and opportunities, and compile reports to measure campaign effectiveness.
6. Event Promotion: Promoting events by producing promotional media such as banner designs, posters, etc.
7. Team Collaboration: Work closely with marketing and design teams to integrate social media strategies with other marketing activities.

1. Minimum 1-2 years of experience in social media management, including use of platforms such as Facebook, Instagram, Twitter, LinkedIn, and YouTube.
2. Ability to operate editing software such as Adobe Illustrator and Photoshop.
3. Able to create and edit graphics, optimize images/videos, and combine design elements with social media content to create content that is interesting, innovative, and relevant to the target audience.
4. Have experience in committee/event organization in organizational events/seminars, especially in the marketing/marketing/communication division.
5. Ability to conduct effective content research and analyze social media data to inform content strategy and decision making.
6. Good communication skills both verbally and in writing to convey messages clearly and effectively to the audience.
7. Ability to prioritize tasks, work within tight deadlines, and manage work efficiently.

• Develop a digital planning strategy.
• Translate strategy to proposal (digital media planning).
• Develop solid digital media proposals.
• Global ad hoc request, local ad hoc request, regular report (monthly/weekly).
• Establish good relationships with clients to ensure smooth operation.
• Overall account stewardship to ensure communication strategy and implementation are in sync with clients' business direction.
• Undertake key initiatives/business solutions in tandem with clients' goals, business objectives, and priorities.
• Maintain regular WIPs, dialogues, and reviews to ensure effective work processes.
• Improve and uphold agency evaluation.
• Understand the clients' digital guidelines and infrastructure.
• Groom team for digital planning knowledge; center for integration and evaluation of buying/reporting/optimization to build excellence benchmark for the overall team.
• Oversee implementation of back-end campaign tracking and analytics.

This role is open to Indonesians only and will require to manage a team of planners and implementers across offline and digital platforms. This role reports to the Managing Director.

Responsibilities:

 Media Competencies

• Oversee a portfolio of digital media clients, with a focus on strategic vision, team management, process refinement, and financial administration
• Manage all projects to ensure the highest level of quality assurance, performance and innovation
• Steward client interest in the areas of tracking and delivering measurable results and analytics, market knowledge, and audience insights
• Promote when appropriate, the use of other agency services - research, technology, creative, etc. - in executing the media campaigns and cohesive programs
• Stay well versed in new technologies and trends in order to apply them strategically to the client’s business as well as proactively construct business-building ideas

 Relationship Development

• Work collaboratively in planning sessions regarding client strategy and approach, providing leadership, consultation and acting as a voice for digital media
• Establish and manage relationships with senior media clients as well as be a key agency contact and resource for clients across other disciplines/departments
• Partner with other brand agency leads to deliver unified cross-platform strategies and ideas
• Collaborate with agency cross-functional teams to deliver cohesive business solutions and strategies
• Manages workflow, efficient and profitable servicing of clients, staffing levels, fosters healthy team structure, team assignments

 Financial Competencies

• Manage and oversee monthly and end-of-campaign client billing, digital media budget reconciliations
• Maintain knowledge of reporting, analytic, auditing, and financial platforms and tools along with their functionality

 Leadership & Management Competencies

• Keep other agency departments informed about the digital media work produced for clients and best practices
• Liaise with high-level brand representatives including VPs and CMOs
• Enforce established agency policies and procedures; work continually
• Assist in new business efforts as needed
• Provide leadership/motivation and convey the vision and values of the agency to media staff
• Critiques conducts reviews, and performance evaluation of media team to ensure that effective, efficient and profitable staff operations are maintained; working closely with Associate Media Directors and other assigned staff to provide mentorship and guidance to the team
• Serve as point of escalation for client issues and concerns

This role is open to Indonesians only and will require to manage a team of planners and implementers across offline and digital platforms. This role reports to the Managing Director.

Expectations for this role:

• Establish a partner-relationship with regional & in-market clients by being involved in the business environment
• Hone feasibility, profitability and negotiation skills through implementation and management of plans at best prices and terms to maximize effectiveness of placement’s reach to client’s consumers.
• Ensure professional deliveries in all client dealings
• Collaborate with digital specialist teams across the region to develop digital strategy and media plan recommendations, integrating offline recommendations
• Able to synthesize various media statistics and information to develop recommendations and opinions in the area of emerging digital media
• Able to analyze, understand, & develop strategies for markets across the region
• Able to synthesize various media statistics and information to develop recommendations and opinions in the area of emerging digital media
• Monitor plan execution and serves as first point of contact to raise and resolve any identified issues/discrepancies
• Ensure media deliverables are met on time and within budget and align with clients’ objective
• Ensure clear documentation on all communications with business partners and agency partners
• Generate media insights using various data sources and crafts strategic POV based on data for internal and client audiences around media, brands, consumers and experiences
• Serve as first level coach and supervisor to one or more planners to support their knowledge of agency, client, vendor and industry basics as well as their overall skill development in the execution or monitoring of experience plans
• Work with Planner to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance)

This role is open to Indonesian only and will require to manage a team of planners and implementers across offline and digital platforms. This role reports to the Managing Director.

Expectations for this role:

• Establish a partner-relationship with regional & in-market clients by being involved in the business environment
• Hone feasibility, profitability and negotiation skills through implementation and management of plans at best prices and terms to maximize effectiveness of placement’s reach to client’s consumers.
• Ensure professional deliveries in all client dealings
• Collaborate with digital specialist teams across the region to develop digital strategy and media plan recommendations, integrating offline recommendations
• Able to synthesize various media statistics and information to develop recommendations and opinions in the area of emerging digital media
• Able to analyze, understand, & develop strategies for markets across the region
• Able to synthesize various media statistics and information to develop recommendations and opinions in the area of emerging digital media
• Monitor plan execution and serves as first point of contact to raise and resolve any identified issues/discrepancies
• Ensure media deliverables are met on time and within budget and align with clients’ objective
• Ensure clear documentation on all communications with business partners and agency partners
• Generate media insights using various data sources and crafts strategic POV based on data for internal and client audiences around media, brands, consumers and experiences
• Serve as first level coach and supervisor to one or more planners to support their knowledge of agency, client, vendor and industry basics as well as their overall skill development in the execution or monitoring of experience plans
• Work with Planner to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance)