Total 176 hr manager job vacancies in Sales / Marketing category in Indonesia

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

• To analyse and provide up-to-date sales performance data (daily sales vs. forecast) and daily stock to drive sales for Asia BD to enable > 95% customer service satisfaction level.
• To actively lead Forecast Consensus Meeting (FCM) to review and input realistic rolling sales demand 6-24 months horizon in APO and Business Planning meeting/presentation.
• To effectively involve and attend Weekly Sales, Demand & Supply Planning, Key distributors Business Demand and monthly COP meetings regarding potential Supply issues or constraints and mutually find solutions and to provide sufficient stock for sales with minimum SLOBS
• To collaborate with Marketing, Business Developments /Sales, Regional Supply Chain Business Partner, Finance, Planners and Customer Service to ensure smooth NPD and existing products’ stock availability SLOBs (slow moving and obsolete) management (avoidance); identify obsolete risks, initiate and follow through required actions to avoid obsoletes.
• To support Customer service function for selective markets
• Monthly KPI reports
• To manage user request relates to SAP, including investigate the situation and diagnose the underlying causes ultimately in recovering or continuing operations.
• To sustain the operation support service, follow up and monitor IT incidents delivery according to agreed SLA To collaborate with other SAP’s modules to ensure smooth SAP operations and any future tests.
• Project Management for continuously improvement

Requirement:

• Bachelor or Master degree in any field
• 6 years of experience in Supply Chain Roles with minimum 3 year of experience in Demand Planning and S&OP/SIOP/IBP process facilitation (including working knowledge of SAP APO).
• FMCG industries background
• Oral & written English communication
• Strong analytical skills: must feel comfortable working with several sources of data and information to identify relevant insights. Data gathering, and quantitative and qualitative data analysis, including business process metrics and measures linking to business KPIs.
• Strong personal computer skills required, proficiency in the use of excel, including advanced spreadsheet tools.
• Demonstrated success in process and/or tools improvements initiatives. Continuous improvement mindset.
• Fast leaner and good team player

PZ Cussons is proud to be an equal opportunity workplace and is committed to creating a diverse environment. We recruit and reward talent based on capability and performance — regardless of race, color, religion, gender, national origin, genetics, or age.

PZ Cussons is big enough to make your mark, small enough to make it yours. 

Thank You for Apply to join us!

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!

 The Head of Sales’s responsibilities includes developing key growth sales strategies, tactics, and action plans. Successful execution of these strategies is required to achieve your financial targets. Sales director duties will include hitting annual targets, building relationships, and understanding customer trends.

Responsibilities

·         Prepare and monitor monthly schedule and sales team performance.

·         Set sales goals, achieve the goals, compare performance to goals, and adjust goals as needed

·         Assess current team processes and procedures, identify opportunities to improve, and implement them.

·         Effectively communicate the value proposition through proposals and presentations Understand category-specific landscapes and trends.

·         Develop individual quotas and assign territories for team members.

·         Provide detailed and accurate sales forecasts.

·         Foster a competitive yet collaborative team environment

·         Assess individual performance through observation and measurement, and suggest corrective actions as needed.

·         Motivating and inspiring the sales team to surpass their potential.

·         Cooperate with other departments for reaching the best results.

Reporting to Country Manager and Higher Management as advised.

Requirements and skills

·         3-5 years of experience with proven sales executive experience, meeting or exceeding targets.

·         Excellent knowledge of FX markets and products.

·         Previous experience as a sales executive or sales manager.

·         Ability to communicate, present, and influence all levels of the organization, including executive and C-level.

·         Proven ability to drive the sales process from plan to close.

·         Proven ability to articulate the distinct aspects of products and services.

·         Proven ability to position products against competitors.

·         Demonstrable experience as head of sales, developing client-focused, differentiated and achievable solutions.

·         Excellent listening, negotiation, and presentation skills.

Excellent verbal and written communication skills.

·         Medical Benefit

·         Group Medical Insurance Scheme

·         Long Service Awards

·         Optical Benefit

·         Gym/Sports Benefit

·         Long Service Rewards (Bonus Annual Leaves + Cash Incentives in USD)

·         Discretionary Bonus (T&C applies

Marketing & Communication

• Maintain good working relationships with local and international media

• Maintain current media lists: local and international travel, leisure, lifestyle, entertainment, business and food editors

• Execute media placements for hotel through news releases and personal contacts

• Develop business and leisure travel promotions; release to press and/or target audience

• Explore valuable media trades where appropriate

• Serve as hotel spokesperson, when appointed by General Manager, to make all official statements for hotel to media, especially during crisis situations

• Maintain photo/electronic library of hotel Executive Committee and all other aspects of hotel

• Maintain and update hotel’s website

• Control, monitoring, and development sales.
• Monitoring and development promoter (training, coaching, and counseling promoter).
• Merchant relation and development.

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di area Sumbawa dan Mataram

• Penghasilan tetap dan insentif
• Asuransi Kendaraan
• Motorcycle Service Allowance
• Bantuan pernikahan dan melahirkan
• Asuransi Kesehatan
• Benefit Umroh
• Flexibel benefit
• Bonus tahunan

Memastikan seluruh KPI Cabang di lingkup Regional dapat dicapai dengan baik, termasuk di dalamnya:

• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup regional yang dibina
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.

• Pendidikan terakhir minimum Diploma III
• Memiliki pengalaman bertanggung jawab dalam memimpin min 2 area
• Berpengalaman memimpin min 50 anggota tim
• Memiliki pengalaman min 2 tahun sebagai Area Manager di Lembaga Keuangan Sistem Grameen Bank / Microfinance
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai Kendaraan Pribadi dan SIM C
• Bersedia ditempatkan dimana saja

Penghasilan tetap dan insentif

Asuransi Kendaraan

Motorcycle Service Allowance

Bantuan pernikahan dan melahirkan

Asuransi Kesehatan

Benefit Umroh

Flexibel benefit

Bonus tahunan

Memastikan seluruh KPI Cabang di lingkup Regional dapat dicapai dengan baik, termasuk di dalamnya:

• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup regional yang dibina
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.

• Pendidikan terakhir minimum Diploma III
• Memiliki pengalaman bertanggung jawab dalam memimpin min 2 area
• Berpengalaman memimpin min 50 anggota tim
• Memiliki pengalaman min 2 tahun sebagai Area Manager di Lembaga Keuangan Sistem Grameen Bank / Microfinance
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai Kendaraan Pribadi dan SIM C
• Bersedia ditempatkan dimana saja

Penghasilan tetap dan insentif

Asuransi Kendaraan

Motorcycle Service Allowance

Bantuan pernikahan dan melahirkan

Asuransi Kesehatan

Benefit Umroh

Flexibel benefit

Bonus tahunan

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di area Manggarai dan Ngada

• Penghasilan tetap dan insentif
• Asuransi Kendaraan
• Motorcycle Service Allowance
• Bantuan pernikahan dan melahirkan
• Asuransi Kesehatan
• Benefit Umroh
• Flexibel benefit
• Bonus tahunan

We are seeking a highly motivated Chinese Sales Manager (Native) to join our team at AYANA Hospitality. As a Sales Manager, you will be responsible for driving sales and revenue growth in the Chinese market, as well as maintaining and building strong relationships with clients.

Responsibilities:

• Develop and implement sales strategies to achieve sales targets in the Chinese market
• Identify and acquire new business opportunities by conducting market research and analyzing customer needs
• Build and maintain strong relationships with existing clients, understanding their business objectives and providing excellent customer service
• Prepare sales proposals, presentations, and contracts
• Negotiate and close sales deals
• Collaborate with internal teams to ensure smooth execution of sales activities
• Monitor and analyze market trends and competitors' activities

• Native Chinese speaker, fluent in Mandarin and English
• Previous experience in sales, preferably in the hospitality industry
• Proven track record of achieving sales targets
• Strong negotiation and presentation skills
• Excellent interpersonal and communication skills
• Ability to build and maintain relationships with clients
• Good analytical and problem-solving abilities
• Willingness to travel as required
• Bachelor's degree in Business Administration, Marketing, or a related field

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. This can only be achieved by having dedicated people with curious minds. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent challenges. Making the world a better place. Every day.

Who are you?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

Reporting to the Sales Director – Food & Water, Indonesia, you will be responsible for delivering and securing profitable growth within the High Speed Separator, Decanter & Membrane system portfolio in the Food & Water Division in line with the South East Asia Sales Company targets and objectives.

In this role, you will be based in Jakarta, Indonesia and will identify business opportunities within the market and concluding direct sales of Alfa Laval products for High Speed Separator, Decanter & Membrane system portfolio.

Job Description

• As the Sales Manager – High Speed Separator & Decanter, you will be responsible to define and manage sales plans and activities for your specific area.

• Conduct market and customer analysis and mapping to define business potential and opportunities, building into impactful sales strategies.

• Proactively look for and manage leads from market and customers, and convert them into real business opportunities.

• Be active in the market by making visits, meetings, and other engagement with customers, focusing on understanding the customer’s needs.

• Pro-actively connect and coordinate internally with Business Unit Manager to deliver results based on the agreed priority action plan.

• Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and decision making.

• This role is an individual contributor role and does not have a team reporting to the role.

What You Know

• Bachelor's degree in Engineering major.

• You have 5 to 15 years sales working experience preferably in the Process Food industry with strength in value-based selling to decision makers. Experience with separation equipment (in a technical or sales capacity), such as High-speed Separator, Decanter, Membrane filtration or Evaporation would be an advantage.

• You are a self-motivated team player with strong customer focus.

• You are well-versed with development and execution of sales strategies and have also demonstrated proven track record of over-achievement in your current or previous work capacity.

• You are someone who has good interpersonal skills, both internally and externally, proactive and takes initiative in achieving business goals.

• You have high level of energy and focus to achieve ambitious goals.

What is in it for you

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

• Operating on contract between brands and artists (Deals Memo/Contracts) with the Legal team.
• Operational and commerical follow-up with the team for client recommendations.
• Coordinating internal tasks related to accounts to ensure clients receive products and services.
• Attending to clients' needs and developing relationships
• Acquiring more clients through prospecting and cavassing
• Developing marketing partnerships with clients (brand) in an attempt to broaden the reach and level of the AS artist's positioning
• Creatively produce original ideas/sponsorship package to secure brand sponsorship/endorsement for artists and projects.

The Brand Marketing Senior Manager is responsible for development of Brand Partnership in Believe Artist Services Department, leads advertising campaigns, following the strategy, defined by Believe & artists.

• Define the strategy of Brand Partnership together with HoAS
• P&L control together with HoAS
• Identify, search and develop client portfolio: brands, agencies, advertisers
• Build commercial offer for advertisers
• Contracts monitoring together with Legal team
• Operational and commercial leading of special projects
• Regular reporting to the team
• Pro-active communication with brands, producers & artists
• Analysis and monitoring of artists’ audiences
• Build coordination tools
• Monitoring of brands & artists collaborations
• Manage and motivate a high performing Branding sales team

• Responsible for partner sales targets in accordance with the area
• Make 5 POS visits every day
• Ensuring the program in its area runs well and sales targets can be met
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues
• Monitoring the daily activities of field teams at partners
• Conducting field team training and refreshment training with partners (offline/online)

• Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions
• Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance
• Conduct site inspections with prospective and existing clients
• Develop and implement new sales strategies, tactics and action plans for account base
• Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly
• Follow up post-event to address any issues whilst soliciting return business
• Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel

• Responsible for partner sales targets in accordance with the area
• Make 5 POS visits every day
• Ensuring the program in its area runs well and the programs sales targets can be met
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues
• Monitoring the daily activities of field teams at partners
• Conducting field team training and refreshment training with partners (offline/online)

• Responsible for partner sales targets in accordance with the area
• Make 5 POS visits every day
• Ensuring the program in its area runs well and the program's sales targets can be met
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues
• Monitoring the daily activities of field teams at partners
• Conducting field team training and refreshment training with partners (offline/online)

Sales Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

What’s in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:
Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
Establish parameters, quotes and negotiate prices and seal contracts
Participate in tradeshows, conventions and promotional events
Maintain accounts, contact, activity and business details

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Overseeing both guest engagement and production for AYANA Farm operations
• Provide leadership to the Farm Team, fostering a positive work environment, and ensuring efficient and collaborative operations.
• Maintain and develop guest experiences, ensure implementation of guest experiences are followed correctly
• Maintain existing and develop new guest experiences and workshops, showcasing the farm's sustainability practices
• Run the day-to-day farm operations, and able to expertly lead media visit groups and VIP guests if requested
• Ensure AYANA Farm is integrated throughout the hotel
• Take ownership of the farm's financial performance, managing the P&L to achieve revenue targets and cost-effectiveness
• Develop and manage budgets for farm operations, carefully controlling expenses related to equipment, supplies, and labor
• Implement strategies to showcase AYANA Farm in various guest-facing areas, such as restaurants, signage, and promotional materials, guaranteeing that guests are not only aware of its existence but are also encouraged to book experiences and visit the farm
• Lead the planning and execution of crop production from land preparation to harvesting and delivering, ensuring sustainable farming practices are met.
• Work closely with the hotel's culinary teams to supply fresh, seasonal produce, ensuring quality standards are met

• Only for Indonesian Citizen
• Minimum 3 years of experience in farm management, in a sustainable and organic farming setting
• Proven Hospitality and agriculture experience is an advantage
• Strong knowledge of crop management, soil health, and sustainable agricultural practices
• Familiarity with budget management and cost control
• High proficiency in Microsoft Office and Google Suite (especially Excel and Sheets)
• Outgoing personality with excellent interpersonal and communication skills
• Driver’s license and can operate a buggy   
• Eloquent in English communication in both written and spoken
• Proven experience or Bachelor's degree in Agriculture, Horticulture, or other related fields

Financial Responsibilities  :

• Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik.
• Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar 

Operational Responsibilities :

• Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.

Service Responsibilities :

• Memastikan pelaksanaan  pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
• Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru

Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.

Financial Responsibilities  :

• Menjalankan rencana aktivitas penjualan berdasarkan target mortgage booking volume yang ditetapkan.
• Mempertahanan & menjaga relasi baik dengan Business partners, Networks & Client Base.

Operational Responsibilities :

• Memastikan, mengidentifikasi dan mencegah terjadinya operation loss, potensial fraud di cabang serta memastikan tercapainya hasil penilaian Audit yang memuaskan.
• Menjalankan prosedur sejalan dengan SOP yang berlaku dan memastikan kepatuhan atas standar perusahaan serta peraturan Bank Indonesia dan OJK

Service Responsibilities :

• Memastikan pelaksanaan pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah.
• Menjalankan sales service sehingga pelayanan yang diberikan kepada nasabah sesuai dengan standard layanan CIMB Niaga.
• Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaiannya dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.

Financial Responsibilities  :

• Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik.
• Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar 

Operational Responsibilities :

• Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.

Service Responsibilities :

• Memastikan pelaksanaan  pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
• Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru

Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.

Financial Responsibilities  :

• Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik.
• Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar 

Operational Responsibilities :

• Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.

Service Responsibilities :

• Memastikan pelaksanaan  pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
• Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru

Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.