Total 10 account executive job vacancies in bandung

Executive Housekeeper
You are the cornerstone of our hotel's excellence! As an Executive Housekeeper, you will assume the responsibility of overseeing guest rooms, guaranteeing a pristine and inviting environment. Your meticulous attention to detail will contribute to ensuring that every guest enjoys a comfortable and impeccably maintained space, playing an integral role in crafting unforgettable moments for our valued guests.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Compile and update Standard Operating Procedures for all areas of responsibility periodically
• Ensure that all auditing and reporting standards are conveyed to staff and adhered to
• Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
• Conduct quality control inspections of all areas of the hotel and share results with the team
• Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
• Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
• Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service

As Executive Housekeeper, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them whilst leading and motivating your team.

What you will be doing:

• Manage the day to day operation; leading and supervising a large team of Room Attendants to achieve our high standards of cleanliness and luxury
• Deliver daily briefings with the Room Attendant team, highlighting VIP's and setting daily initiatives
• Enhance your attention to detail, to help drive cleanliness and presentation results
• Develop your communication skills and liaise with other departments in the hotel, helping to deliver smooth service to all guests
• Inspect guest rooms, with a focus in providing unique and magic moments for our guests
• Coaching Room Attendants throughout the daily operation, providing feedback to enhance quality of their work
• Work in tandem with our in house laundry team to ensure the operation runs effectively and efficiently
• Keep our guests at the forefront of your mind, tailoring our housekeeping offering to meet their unique needs
• Responsible for recruiting the best new talent for our Housekeeping team
• Control payroll costs and manage budgets and forecasts 
• Nurture, support and guide your team allowing them to grow and develop 
• Ensure all equipment is in good working order and arrange repairs where necessary
• Oversee the retrieval, safekeeping and distribution of all lost and found items
• Be aware of current standards of competitor hotels
• Other duties as assigned

In this role you will;

• Develop and maintain strong SEO strategy, with a focus on accommodation, MICE and Oopen Restaurant.
• Optimise all digital channels including but not limited to email marketing, SEO, online and internal partner channels, website, OTA, and overall lever channels.
• Content creation and animation of social accounts 
• Analyse media campaigns and rollout promotions to ensure optimum revenues are exceeded.
• Build rapport with team members as well as influencers, content producers and local partnerships

• Assists the Executive Housekeeper in managing the overall housekeeping operations.
• Supervises and coordinates the work of housekeeping staff, including assigning tasks, training, and performance evaluations.
• Ensures that all guest rooms and public areas are cleaned and maintained according to established standards.
• Conducts regular inspections of guest rooms and public areas to ensure quality standards are met.
• Manages inventory of housekeeping supplies and equipment, including ordering, receiving, and storing.
• Develops and implements cleaning schedules and procedures.
• Handles guest complaints and requests in a timely and professional manner.
• Ensures compliance with all health and safety regulations.
• Assists with budget preparation and control.
• Provides leadership and motivation to the housekeeping team.
• Performs other duties as assigned.

• Maintain accurate records and control reports
• Manage collection activities such as negotiating with past-due accounts, referring account to collection agencies, and sending follow-ups
• Communicate and explain work procedures to subordinates
• Ensure that operational criterion is reflected in the accounts receivable functions
• Update receivables by monitoring and coordinating all processing performed on orders that are delivered daily including transactions such as bank remittances
• Monitor expenditures and implement corrective steps by identifying significant variances
• Assist in the financial planning with the help of cash forecasting
• Contribute the essential information to adhere to the strategic goals of the company
• Direct and lead the work of others in the department
• Maintain company confidentiality at all times

• Prepare and send out invoices to customers on a timely basis
• Monitor accounts receivable aging reports and follow up on overdue accounts
• Process payments and ensure accurate allocation of funds
• Reconcile accounts and resolve any discrepancies
• Communicate with customers to address billing inquiries and resolve issues
• Maintain accurate and up-to-date records of all accounts receivable transactions
• Assist with month-end closing processes and financial reporting
• Work closely with other departments to ensure accuracy and timeliness of billing and collection processes
• Provide support and assistance to the accounting team as needed

Executive Housekeeper
You are the cornerstone of our hotel's excellence! As an Executive Housekeeper, you will assume the responsibility of overseeing guest rooms, guaranteeing a pristine and inviting environment. Your meticulous attention to detail will contribute to ensuring that every guest enjoys a comfortable and impeccably maintained space, playing an integral role in crafting unforgettable moments for our valued guests.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Compile and update Standard Operating Procedures for all areas of responsibility periodically
• Ensure that all auditing and reporting standards are conveyed to staff and adhered to
• Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
• Conduct quality control inspections of all areas of the hotel and share results with the team
• Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
• Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
• Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service

Executive Assistant Manager F&B
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Executive Assistant Manager F&B, you will strategically lead the team to take guest satisfaction to the next level.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Lead, mentor and train the Food & Beverage Operations team
• Ensure Food & Beverage relevant brand standards are maintained
• Strategize on new products and service offerings
• Create unforgettable experiences for our guests
• Knows the business and keeps abreast of competition and customer trends, new products and legislation
• Manages multiple disciplines under F&B to continually drive total hotel revenue, maximize profitability, and improve colleague and guest engagement
• Maintains high performance levels in the department by setting SMART goals and expectations in line with company priorities and hotel goals.

Executive Lounge Manager
Embark on a journey of excellence as an Executive Lounge Manager, where you will play a pivotal role in shaping unforgettable experiences for our distinguished guests. From the moment they step into our exclusive lounge until their departure, you will orchestrate a seamless and luxurious stay that exceeds expectations.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
• Conduct cleaning and quality checks of all equipment, glassware, cutlery, chinaware, napkins etc. during the set-up of the executive lounge
• After the set-up and before the arrival of guests, and also during a new set-up within the service time, she/he must check the quality of the set-up and ensure a welcoming appearance
• Coordinate with the Guest Relations team to ensure professional and engaging service to all guests in the lounge
• Cary out the end of day closing of the lounge and ensures that all cashiering duties are performed in line with the procedures
• At the end of the shift or the day, she/he has to communicate all information that the next shift staff has to know for smooth running of the operations
• Escorts guests to their tables and recommends food and beverage items, and special promotions if available
• Conducts an efficient and courteous service to the VIP guests
• Manage day-to-day operations efficiently, including staffing, scheduling, and resource allocation.
• Implement and enforce operational procedures to maintain a seamless and well-organized executive lounge environment.

• Work with group contacts to facilitate program planning and requirements
• Communicate group needs and specifications to all relevant departments
• Follow up with Post-Conference reports and review group billings
• Input all group bookings and update booking activities in the system on a weekly basis
• Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process
• Arrange site inspections for potential clients
• Promote positive relations with clients and attend to all requests expediently and courteously
• Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
• Up-sell and promote hotel’s facilities and services at every available opportunity in order to maximize sales revenue