Total 93 job vacancies by Cermati.com

• Drafts and reviews various legal documents, and/or negotiate on contracts with external partners
• Provides clear and business-driven legal advisory on all legal aspects of company operations, product and services and strategic partnerships
• Manages external notaries and external legal service providers
• Advises resolutions of disputes, litigation and regulatory matters including contracts, intellectual property, data and employment issues affecting the business
• Assists with legal due diligence for various needs
• Completes corporate secretarial responsibilities, such as the Board Meetings, Annual General Meetings, and others, including the preparation of notices, agendas, and minutes
• Maintain business license issues and registrations
• Work closely with the compliance and internal audit team in analysing and implementing relevant laws and regulations by providing updated agreements, company regulations, etc
• Support any related jobs assigned by Legal Manager and/or business stakeholders

• Acquisition of new client relationships and development of existing client relationships for mutual fund 
• Selling a range of investment products to existing and potential clients.
• Achieving high levels of service standards and maximizing client satisfaction.
• Demonstrate awareness of budgets and accounts and profitability
• Managing teams that will help in acquiring and development of client relationships both new and existing
• Provide value adding recommendation for the clients.

• Providing existing business and generate new business opportunities by actively contacting prospects, scheduling appointments, making sales presentations and closing new General Insurance business accounts.
• Develop prospecting strategies to increase opportunities for new business.
• Build and maintain client relationships and provide oversight to account activity.
• Working closely with insurance partner for handling client claim settlement

• Responsible for creating SEO-friendly content and managing its publications throughout multiple websites.
• Optimize multiple website contents for on-page optimization and staying up to date in quality.
• Conduct keyword research using various marketing tools (Google Keyword Planner, Moz, Ahrefs,  etc) for content optimization.
• Implement strategies for link building and manage incoming backlinks to build online presence.
• Track SEO related metrics such as organic traffic, keyword rank, conversion rates, etc using Google Analytics or similar tools.
• Perform competitor analysis to identify content gaps and other improvements related to content creation or website development.
• Analyze various websites and social media pages to make recommendations for SEO related improvements.
• Coordinate and work together with design, content, product, and developers to manage SEO related projects
• Stay up-to date with newest SEO, social media, digital marketing trends, and practices that are constantly changing.

• Serve as a the leader for the Human Resources team
• Advise, counsel and influence the business leadership team in executing the people operation 
• Can drive organizational transformation and change management in a manner that is acceptable to stakeholders
• Lead talent management, performance management, compensation benefit / total rewards, organizational development, employer branding, recruitment and compliance management to make sure business is running well
• Drive initiatives focused on employee satisfaction
• Advise on things that can be improved especially in HR and Business initiatives related to HR.
• Lead the performance management and talent management process process
• Lead initatives across the HR team

• Manage and execute strategic marketing partnerships across different verticals
• Collaborate with the BD Team to develop offline & online channel growth strategies to acquire merchants
• Drive the end-to-end strategic business development initiatives - identifying the potential collaboration areas, formulating the partnership strategy, and ensuring the strategic commitments are fully optimized and delivered
• Generate insightful reports to measure performance across various partnership deals and continuously optimize upselling process with Payment Gateway & EDC Partners.
• Maintain accurate and updated Partnerships Trackers and manage weekly partnership KPIs.
• Supervise and interact closely with various teams.
• Manage day-to-day relationships with third-party both Payment Gateway and EDC partners.

• Manage day to day operation on the call center and logistics
• Hire, train, and monitor telesales agents
• Implement procedures to improve overall operations and meet SLA’s and sales target
• Managing and optimizing call center  
• Analyze key operations metrics to determine KPI and SLA for telesales agents

• Evaluate Team Operation as quality assurance
• Giving Feedback
• Doing calibration meeting
• Create report result evaluation

• Partner with the operations leadership team, including partner operations across all segments, partner integrations, and launch teams to ensure smooth and efficient operations.
• Evaluate current processes, technologies, and workflows to identify areas for improvement and implement solutions to enhance partner experiences.
• Develop and implement strategies to increase operational efficiency and scalability while maintaining high standards of quality.
• Define key metrics, targets, and measurements to manage day-to-day business operations and improve transparency of team performance.
• Ensure all operational data analysis related needs are met and produce timely reporting and analysis for the operations team.
• Create and manage all financial plans, including forecasting and tracking performance.  Develop and implement action plans as needed.  
• Develop and maintain staff capacity plans for all Platform Operations functions.
• Collaborate cross-functionally with other teams such as product, engineering, sales, and customer success to drive operational excellence and support company goals.
• Evaluate, procure, and manage technology stack to support the operations teams.
• Stay informed about industry trends, best practices, and emerging technologies to drive innovation and maintain a competitive edge.
• Lead and mentor operations strategist team to develop their skills and grow their careers.

• Manage and responsible for the Collection Operations of the company
• Liaise with Superior (Risk Management Head) as well as other top management
• Ensure that the company runs with legality and conformity to established regulations
• Review regularly the efficiency of collection process, policies and people through data driven analysis, and apply improvements
• Collaborate with various functions (Product, Engineering, HR, Finance, Marketing, Collection, Risk Modelling, and Business Intelligence) to boost efficiency and productivity
• Review and adjust operational budgets to balance between cost vs credit loss (as well as company profitability)
• Manage customer support processes and manage them to enhance customer satisfaction
• Responsible for staffing, resource allocation, KPI & Target setting and measurements. Ensure capacity of credit operation is planned well to meet the growth target of the company.

• Interpreting data, analyzing results using query, data statistical techniques.
• Create robust, reusable data querying, transformation, and visualization processes using tools such as Excel, SQL, Big Query, Python, R and other big data tools.
• Develop analytical reports and represent large, complex sets of data through visual representation.
• Present information in a way that drives fact based decision making.
• Propose and define new business process improvement opportunities based on the data to drive business impact.
• Work with management to prioritize business and information needs.

• Melakukan pendekatan dengan konsumen untuk memberikan informasi mengenai produk Paylater
• Melakukan penjualan produk produk Paylater
• Memberikan pelayanan, menjelaskan produk, pengisian aplikasi serta keuntungan menggunakan produk Paylater
• Mencapai target akuisisi
• Melaporkan hasil penjualan (daily)
• Follow Up (melengkapi) kekurangan data pada formulir aplikasi

• Evaluate Team Operation as quality assurance
• Giving Feedback
• Doing calibration meeting
• Create report result evaluation

• Responsible for sales targets in accordance with the area
• Daily visit to merchant and make good relationship with PIC store 
• Ensuring the program in its area runs well and the programs sales targets can be met
• To ensure placement POP material promotion in store
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues
• Handle around 15-20 Sales Promoters
• Monitoring the daily activities of Promoters
• Conducting field team training and refreshment training for Promoter
   

• As part of Operation Team to minimize risk, detect and prevent fraud/complain and improving quality of all agents

• Monitoring and responsible for the overall Quality Assurance Process

• Liaise with QA Ops Manager regarding operation daily

• Review quality assurance policies and procedures

• Develop, recommend and monitor corrective and preventive actions

• Update internal policy & SOP based on new regulations from regulator

• Prepare reports to communicate outcomes of quality activities

• Identify and organize training needs to meet quality standards

• Coordinate collaborations with other departments.

• Conduct Internal and External calibration

• Monitoring and developing team performance and coaching team if needed

Job purpose

As part of Credit Risk Team to detect, prevent fraud and minimize risk.

Duties and responsibilities

• Review applicant’s documents
• Entry applicant’s data
• Conduct Phone Verification to verify customer’s data and documents
• Maintenance data request reviewer
• Make sure all procedures are followed accordingly based on policy.
• Coordinate collaborations with other departments.

• Menelepon dan melakukan verifikasi data ke customer
• Menawarkan produk-produk finansial via telepon
• Mengisi formulir dengan menggunakan program komputer yang tersedia
• Memastikan data aplikasi terisi dengan lengkap
• Memastikan customer yang mendaftar ditindaklanjuti dengan cepat dan tanggap

• Mengunjungi debitur dan melakukan pengiriman Surat Peringatan (SP) dalam masa tunggakan > 60 hari untuk melakukan validasi kondisi, analisa dan penagihan pembayaran kewajiban debitor yang belum diselesaikan.
• Menegosiasikan opsi pembayaran yang sesuai kepada nasabah
• Memonitor janji bayar debitur sesuai dengan masa tunggakan dan menagih kembali sesuai janji bayar.
• Mencari keberadaan pelanggan apabila tidak dapat ditemui baik di rumah maupun kantor
• Memastikan semua data pelanggan benar termasuk nomor telepon dan alamat
• Melaporkan dan mendiskusikan dengan atasan mengenai hasil kunjungan/penanganan. Membuat catatan atas setiap aktivitas penagihan ke dalam collection system.
• Melakukan koordinasi dengan pihak internal collection maupun unit terkait sehubungan dengan penanganan debitor 

• Source talents from various channels such as job portals, LinkedIn, etc.
• Conduct mass interview to fulfill hiring needs
• Manage and filter applications
• Effectively manage the end-to-end recruitment process in accordance to the guidelines

• Responsible for conducting credit evaluations on companies to ensure loan feasibility and repayment capability.
• Work in credit risk management teams to identify and evaluate credit risks, and provide recommendations on loan approvals or rejections.
• Play a key role in supporting the growth of productive credit portfolios and ensuring the quality of credit assets is maintained.

Main Responsibilities:

• Credit Analysis: Conduct comprehensive credit analysis on companies to assess creditworthiness, including analyzing financial statements, cash flows, financial ratios, and business risks. Generally, Credit Analysts should understand the assessment of the 5 Cs (character, capacity, capital, collateral, and condition).
• Risk Assessment: Evaluate credit risks associated with each company, including industry risk, market risk, and operational risk, to understand potential credit losses.
• Portfolio Monitoring: Regularly monitor the company's credit portfolio to identify potential credit risks and take necessary actions to mitigate risks.
• Credit Commitments: Analyze and determine the appropriate amount and terms of loans for each company based on credit analysis results.
• Report Preparation: Prepare credit analysis reports and credit recommendations for senior management and credit committees, including routine reports to regulators.
• Team Collaboration: Collaborate with sales teams, risk management, and other departments to ensure efficient and timely credit decision-making processes.
• Compliance and Regulation: Ensure that all credit analysis processes comply with company regulations and policies as well as applicable banking and financial compliance standards.
• Market Development: Identify new opportunities for business growth and portfolio development in relevant Company business sectors.
• Information Updates: Keep abreast of relevant industry developments and market trends to ensure continuous updates and improvements in credit analysis processes.
• Customer Relations: Build and maintain good relationships with companies to strengthen long-term business relationships.

• Responsible for procurement life-cycle and vendor management for marketing, work equipment, IT assets and services, and various ready-made or custom materials and services
• Negotiate contracts with key suppliers, including costs and terms of supply, service, and quality while working with cross-functional stakeholders
• Develop, implement and manage an annual vendor review process and an ongoing vendor approval process
• Analyze spend to develop cost reduction road maps and strategies
• Work with the legal department to ensure contract terms are favorable to the company
• Manage vendor onboarding and verification, and ensure NDAs are set in place to protect company information

• Supporting the overall brand communication strategy
• Planning, developing, and implementing all PR activities & strategies
• Media monitoring & maintain the relationship with media online and offline
• Writing press release and other communications to promote brand
• Good in public speaking

• Acquisition of new client relationships and development of existing client relationships
• Selling a range of investment products to existing and potential clients.
• Achieving high levels of service standards and maximizing client satisfaction.
• Demonstrate awareness of budgets and accounts and profitability
• Managing teams that will help in acquiring and development of client relationships both new and existing
• Provide value adding recommendation for the clients.

• Maintain good relationship with SME offline merchant who using Merchant Apps.
• Responsible for sales target in their area
• Provide training Merchant Apps to store staff
• Ensure placement POP material promotion in store
• Do promotion socialization program to store staff

• Responsible for partner sales targets in accordance with the area
• Make 5 POS visits every day
• Ensuring the program in its area runs well and the program's sales targets can be met
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues
• Monitoring the daily activities of field teams at partners
• Conducting field team training and refreshment training with partners (offline/online)