Total 50 operations advisor job vacancies in Jakarta, Jakarta

About The Role

We are looking for a skilled Business & Operations Analyst to join AMODA, a leading construction tech company. In this role, you will deliver key business insights, streamline processes, and optimize operational efficiency. You’ll support our CEO Office by tracking performance metrics, driving data-driven strategies, and ensuring alignment with AMODA’s business objectives.

Job Responsibilities

• Track, analyze, and report on key performance metrics to support strategic decision-making
• Develop dashboards and reports to provide insights into business performance and operational efficiency
• Assist in the planning and execution of strategic initiatives aligned with company growth objectives
• Support project management efforts, including planning, tracking, and execution of key initiatives
• Conduct research and analysis to identify growth opportunities and areas for optimization
• Stay updated on industry trends and best practices to drive continuous improvement

• Bachelor’s degree in Management, System Information, Mathematics or a related field
• Min 1 year of experience in business analysis, operations analyst, data analyst, sales operations, sales analyst, or related roles
• Excellent analytical and problem-solving skills with the ability to interpret complex data
• Strong communication and presentation skills in both Bahasa Indonesia and English
• Ability to work independently and collaboratively with cross-functional teams
• Highly organized with strong attention to detail and time management skills
• Familiarity with project management tools (e.g., Retool, Trello) is a plus
• Strong Proficiency in Google Workspace and experience with data analytics tools (e.g., SQL, JavaScript, Looker Data Studio, etc)
• Strong strategic thinking and business acumen, with the ability to understand the broader business context and align initiatives with organizational goals

Responsibilities

• Responsible for obtaining, reviewing and arranging all loan documents.
• Inputs and updates loan data into using system.
• Assembles and verifies loan documents for accuracy.
• Observing loan activity to determine whether the terms of a loan have been met by the borrower

Requirement

• Minimum 2 years of relevant working experience in credit administration and operation, preferably from start-up/tech company or financial industry.
• Good knowledge on Unsecured loan process and policies, business and Digital Platform.
• Basic proficiency in using data tools (SQL, BigQuery, etc)
• Excellent communication skill and stakeholders’ management.
• Meticulous, have a strong analytical skills and problem solving.

The Security Operations Engineer is responsible for the deployment, configuration, management, and maintenance of security solutions in our organization, ensuring that the organization's security systems are functioning correctly and that any vulnerabilities are identified and addressed. You will work closely with your IT colleagues to ensure that security is integrated into all aspects of the organization's infrastructure and act as guardians of the IT estate. 
 

Responsibilities 

The responsibilities of the Security Operations Engineer include: 

• Deploying and configuring security solutions such as firewalls,intrusion detection systems, and antivirus software 
• Monitoring security systems to identify and respond to security incidents 
• Conducting vulnerability assessments and penetration testing 
• Developing and implementing security policies and procedures 
• Investigating security incidents and developing remediation plans 
• Providing technical guidance and support to other IT professionals 

We are seeking a highly skilled and detail-oriented Senior Finance Operations Specialist to join our finance team. This role is essential in ensuring the accuracy, efficiency, and integrity of financial operations and processes. The ideal candidate has a strong background in finance, accounting, and operations, with an analytical mindset and the ability to manage complex financial data. As a Sr. Finance Ops Specialist, you will be responsible for:

• Responsible for daily reconciliation settlement and disbursement transactions and ensure that all transaction have been accurately recorded and processed.
• Promptly and comprehensively responds to follow-ups and special cases/concerns
• Collaborate with finance team for day-to-day tasks and end of day reporting
• Performing monthly reconciliation management fee from Investment Managers.
• Ensure management fee have been accurately recorded in internal system.
• Communicate effectively with internal team, partners, and others to gather information and resolve cases.
• Maintaining accurate and up-to-date documentation of reconciliation processes and procedures.
• Support to other departments as needed
• Support direct Supervisor/Head Division/Team/Committee in terms of the work to its ad-hoc/project based

• Bachelor’s Degree in Accounting, Accounting Information, Financial Management or Economics
• Experience within funds industry knowledge, the financial trading and financial instruments, especially mutual funds and bonds.
• Understand the mutual fund prospectus and fund fact sheet.
• Experience with daily calculation and reporting of the Net Asset Value (NAV) process
• Knowledge of corporate governance frameworks, securities regulations, and compliance standards.
• Maintain up-to-date knowledge of financial products, markets, and trends
• Maintain good relationships with partners, internal teams, and other entities
• Proficiency in Microsoft Office Excel and get used to reconcile big data
• Excellent analytical and problem-solving skills
• Attention to detail
• Ability to work independently and prioritize tasks effectively

• Supportive teammates
• Health insurance benefits
• Self development activities that support careers
• Broaden your knowledge in financial investment

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

The Staff, Finance Operations will serve as a finance business partner to our Indonesia business team, overseeing the end-to-end business operation process. This role includes handling loan disbursements, managing repayments, processing withdrawals, conducting reconciliations, and managing escrow accounts. This position is essential to maintaining accurate financial records, ensuring compliance, and supporting the overall operational flow of financial transactions.

What you will do:

Loan Disbursement & Repayment Management

• Support the loan disbursement process by verifying accuracy and ensuring compliance with internal policies.
• Monitor repayment schedules, track payment statuses, and follow up on overdue payments.
  

Transaction Processing & Reconciliation

• Process withdrawal requests promptly and accurately.
• Perform regular reconciliations of financial transactions, identifying and correcting discrepancies.
• Oversee escrow management with attention to proper documentation and regulatory compliance.

Reporting & Audit Support

• Prepare, maintain, and update financial reports related to operations, ensuring data accuracy.
• Assist with audits by gathering and organizing necessary documentation and information.

Ad-hoc Support

• Contribute to special projects and perform additional tasks to support team
• objectives and process improvements.

• Bachelor’s degree in Finance, Accounting, or a related field.
• 1-2 years in finance operations or a similar role, preferably within a financial services or fintech environment.
• Proficiency in Microsoft Excel and experience with accounting software.
• Strong understanding of financial processes, regulatory compliance, and loan management.
• Proficient in English.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Arranging School daily operation services:

• Room/facilities arrangement for schedule, availability in coordination with Academic 
• Managing facility/venue renting procedure with third partied (controlling the schedule and venue availability to maximize revenue)
• Managing outside vendor such canteen and FB vendor on daily basis and on certain event
• School Shuttle Bus arrangement for daily schedule and other needs for school and office
• Operational car & taxi arrangement for schedule based on needs and priority.
• Providing and arranging school and office daily needs ATK, Water, etc.
•  Supporting Academic team for providing material needs in every terms.
• Providing and arranging students’ needs daily books, uniform in SASHOP and meals (catering) in coordination with catering vendor.
• Travel Arrangement: arranging airplane & hotel for any business trip requested by academic or under GA Budget.
• Create transaction in Oracle system: Purchase Request, Reimbursement & Cash Advance Request, and Travel Allowance including the realization.
• Other administrative needs and other non-daily services for school & office

Building Facility and Maintenance:

• Maintaining building facilities to provide comfort and appropriateness in coordination with Engineering and vendor.
• Managing cleaner outsource in providing services and making sure the cleanliness of building and facility in standard.
• Managing security cleaner outsource in providing services and making sure the security and safety in standard and making sure all asset safe.
• Managing other outside vendor (pest control, pool, and elevator) to provide service and make sure all the facility maintains and working in accordance with school standards and safety.
• Plan and monitor maintenance schedule is in place in coordination with engineering.
• Doing daily walkaround in all property area to make sure all-in place in accordance with “PATROL” system application and standard and follow up any issue and making sure it will be fixed.
• Resolving complaints, problems, and requests related with building and facilities.

Budget & Inventory Management

• Take good care of stocks, inventory, and other equipment. Maintain inventory and supplies for daily operation.
• Doing Stock Opname process on monthly basis in coordination with finance and make sure stock vs inventory system are balance.
• Controlling budget vs actual on daily operation when creating PR on the system
• Assisting Academic to create PR, RM and CA on the system. 

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The role

People are at the heart of everything we do. With our rapid expansion, it is becoming more important than ever that we do it right! As our People Intern, you will play an integral role in the building of our Love, Bonito team and family. You will work alongside the P&C team in creating a passionate and high performing team, in a culture of openness, learning, operational excellence, collaboration, honesty, and innovation. 

Main responsibilities (including but not limited to)

• Supported the Insurance Standardization Project, ensuring alignment across all markets.
• Assisted with employee insurance claims and managed all corporate and travel insurance matters.
• Contributed to the development of the People & Culture Dashboard by leading data gathering efforts.
• Led the standardization of the employee handbook across multiple countries.
• Addressed and managed inquiries, concerns, and requests related to People & Culture.

Qualifications & Experience

• Proficient in English 
• Proficient in Google Suite [Spreadsheet is a must!]
• Open to university students of any seniority
• Candidates with a specialisation in Human Resource or related degree preferred
• Candidates with prior internships in People & Culture roles preferred

You should have / be

• A Love, Bonito ambassador with a good understanding of our culture
• A genuine love for people
• A fun, energetic and charismatic personality
• A performance-driven attitude and a hunger and thirst for results
• Excellent communication and people skills
• A high degree of professionalism, judgement and discretion
• A strong self starter with good initiative and a hands-on attitude to get things done!
• A charismatic, trustworthy and relatable team player 
• A growth mindset and eagerness to learn!

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role

People are at the heart of everything we do. As our People Operations Assistant, you will be a champion of Love, Bonito’s culture and values and will play an integral role in spearheading the employee lifecycle globally. 

As a member of our Global Shared Service team, you will be reporting and working closely with our People Operations Manager to play a crucial role in supporting the People Operations team by managing the employee lifecycle, providing responsive support to employee inquiries, and maintaining HR systems. This role ensures that HR processes run smoothly and that employees receive timely assistance throughout their journey with the organisation.

Main Responsibilities

Employee Lifecycle Management:

• Assist in coordinating and executing all stages of the employee lifecycle, including onboarding, transitions, and offboarding.
• Ensure all employee records are accurately maintained and updated in HR systems.
• Support the execution of onboarding and orientation programs to help new employees integrate into the organization.

Employee Inquiries and Support:

• Serve as the first point of contact for employee inquiries related to HR policies, benefits, and other HR-related matters.
• Provide prompt and accurate responses to employee questions and concerns, escalating issues as necessary.
• Maintain a high level of customer service, ensuring a positive experience for all employees seeking assistance.

HR Systems Maintenance:

• Maintain and update HR systems with accurate employee data, including new hires, changes, and terminations.
• Monitor system performance and troubleshoot issues to ensure seamless operation.
• Assist in the implementation and testing of system updates or new HR technologies.

Documentation and Compliance:

• Ensure all HR documentation is up to date and compliant with legal and company policies.
• Assist in the preparation of reports and data analysis for the People Operations team.
• Support audit processes by providing accurate and timely information.

Administrative Support:

• Provide general administrative support to the People Operations Executive and the wider HR team.
• Assist with scheduling meetings, preparing documents, and coordinating HR events or programs.
• Manage HR-related communications, ensuring that all stakeholders are informed of relevant updates and changes.

Requirements & Experiences :

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
• 1+ year of experience in an HR support or administrative role.
• Proficiency in HR software and systems.
• Excellent written and verbal communication skills, ability to exercise tact, discretion and the initiative to efficiently meet the demands of our internal stakeholders.
• High attention to detail and a commitment to accuracy.
• Proven team player and have the ability to communicate effectively. 
• Experience in project coordination, or other document management or administrative experience in a fast paced, customer-centric environment.
• Ability to approach problems flexibly and demonstrate creativity in solving them. 
• Has an insatiable desire to provide best-in-class employee experience. 
• Good understanding of Employment Act and other relevant employee government legislations as applicable to the workplace. 
  

What you should be :

• An LB culture champion with a deep understanding of the LB brand, unique proposition, and vision.
• A charismatic, trustworthy, and relatable team player. 
• A high degree of professionalism, judgment, and discretion. 
• Extremely meticulous to a fault! 
• A genuine curiosity to know how things work and how to make them better. 
• A growth mindset and desire to constantly iterate, improve, and upskill oneself. 
• Excellent judgment and an ability to think beyond and for the long-term.
• A passion and knack for problem solving and thinking ‘out of the box’ and coming up with solutions that are scalable and cost-efficient. 
• Exceptional communication skills; able to present ideas; and build strong relationships with stakeholders across all functions and levels.
• Strong collaborative attitude.

One of our business, Ghia Farms, is looking for Operations Manager who will lead the Sales and Operation Department as below detail:

• Managing all of department's including sales, operations, and support
• Develop and implement business strategies to achieve revenue targets
• Monitor and analyze business performance metrics
• Identify and pursue new business opportunities to expand the client base
• Identify areas for improvement and implement strategies to optimize operational efficiency
• Oversee budgeting, forecasting, and financial planning
• Increase the operational efficiency, communication, consistency and profitability in all departments
• Stay updated on industry developments and changes to adapt business strategies accordingly

• Proven experience as an Operations Manager or Sales Manager or similar role
• Bachelor's degree in Business Administration, Marketing, or a related field
• Excellent communication and negotiation skills
• Ability to build and maintain strong relationships with clients
• Ability to manage people
• Strong business acumen and strategic thinking
• Self-motivated and target-driven
• Knowledge of Sales, Marketing, & AR

• Act as the employee liaison for their questions and concerns related to the company policy and employment
• Responsible to follow up and process probations and contract renewals
• Administer leave requests; check for allowance, eligibility, and enforce policy
• Advise people managers in handling special employee situations
• Support HR Manager in the paperwork for promotions, demotions, and terminations
• Support HR Manager in collecting data and documents for compliance
• Support on-boarding and off-boarding process

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

INDICO believes that we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do, but not limited to:

●       Run all operational tasks from the learning program including student management, learning tools management, data, and document management.

●       Ensuring student learning journeys meet with the learning planned.

●       Maintaining student engagement during the learning process.

●       Following up on student feedback with the stakeholders.

●       Managing learning facilitators team.

●       Conduct the post-learning activities including student graduation, student report, and mentor rating.

●       Candidates must possess at least a Bachelor’s Degree; any major may apply.

●       Having 2+ years of experience in student services, faculty services, or similar roles.

●       Well-organized and have good attention to detail.

●       Excellent communication, interpersonal, and problem-solving skills.

●       Experienced in managing a team/group.

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role

People are at the heart of everything we do. With our rapid expansion, it is becoming more important than ever that we do it right! As our People Intern, you will play an integral role in the building of our Love, Bonito team and family. You will work alongside the P&C team in creating a passionate and high performing team, in a culture of openness, learning, operational excellence, collaboration, honesty, and innovation.

Main Responsibilities :

• Support Employee Lifecycle (Onboarding, Offboarding, Confirmation, Disciplinary letters, etc.) 
• Updating and maintaining P-file records and managing internal HRMS.
• Assist with all employees claims and insurance matters (corporate and travel)
• Handling P&C related inquiries, concerns, or requests.

Requirements & Experiences:

• Proficient in English 
• Proficient in Google Suite [Spreadsheet is a must!]
• Open to university students of any seniority
• Candidates with a specialisation in Human Resource or related degree preferred
• Candidates with prior internships in People & Culture roles preferred

What You Should Be :

• A Love, Bonito ambassador with a good understanding of our culture
• A genuine love for people
• A fun, energetic and charismatic personality
• A performance-driven attitude and a hunger and thirst for results
• Excellent communication and people skills
• A high degree of professionalism, judgement and discretion
• A strong self starter with good initiative and a hands-on attitude to get things done!
• A charismatic, trustworthy and relatable team player 
• A growth mindset and eagerness to learn!

We are seeking an experienced and passionate Business Strategy Associate to join our dynamic team at AMODA, a leading construction technology company. As a Business Strategy Associate, you will play a pivotal role in Developing and Monitoring Our Business and Operations Initiatives including organizational structures to Enhance Operational Efficiency that align with our business objectives. You will be responsible for planning, developing, improving, and monitoring the Business & Operation Strategy.

Job Responsibilities

• Conduct in-depth analysis of current business & operational processes and identify areas for improvement and optimization
• Develop Business and Operation Strategy Initiatives through collaboration with cross-functional teams to implement process improvements and efficiency initiatives
• Monitor Business and Operation Strategy Implementation (Improvement) by utilizing data analytics and performance metrics to track and measure the effectiveness of business and operational changes
• Assist in the development of strategic plans and initiatives to support the overall business objectives
• Act as a liaison between different departments to ensure alignment of operational goals and objectives

• A Bachelor's degree in Business Administration, Operations Management, Finance, Economics, or a related field is typically required. A Master's degree (e.g., MBA) may be preferred.
• Min 3-4 years of experience in business & management consulting, business strategy, or a related field.
• Experience working in a fast-paced environment, preferably at a startup or high-growth company.
• Strong analytical abilities with the ability to analyze complex data sets, identify trends, and derive actionable insights.
• Proven ability to solve business problems, develop innovative solutions, and make data-driven decisions.
• Experience managing projects from inception to completion, including planning, execution, and monitoring progress.
• Excellent written and verbal communication skills, with the ability to present findings and recommendations to stakeholders at all levels of the organization.
• Ability to work collaboratively with cross-functional teams and stakeholders to achieve common goals.
• Flexibility and adaptability to navigate ambiguity and thrive in a dynamic and rapidly changing environment.
• Proficiency in Google Workspace and experience with data analytics tools (e.g., SQL, Tableau, Power BI) will be plus.
• Strong strategic thinking and business acumen, with the ability to understand the broader business context and align initiatives with organizational goals.

test

About Zinc

Zinc Network is an ISO certified U.S. small business with o;ices in Washington, D.C., London (HQ), Tbilisi, and Warsaw. Zinc conceptualizes and creates programs, interventions, and strategic communications campaigns around some of the world’s most complex problems – from protecting information integrity, to countering violent extremism and promoting good governance.

Zinc has 80+ team members from diverse professional and cultural backgrounds, including diplomats, behavioural scientists, researchers, content producers, digital experts, and service designers. Zinc works with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the UK Foreign, Commonwealth and Development O;ice (FCDO); UN agencies and missions; and charitable foundations.

Zinc seeks an Operations Manager for a US State Department funded program to help promote information integrity and independent media in Indonesia. The program will provide independent media and civil society organisations with grants, capacity building and training to help them produce and disseminate engaging, fact-based content. As Operations Manager, you will provide overarching management of the program’s contract and deliverables. You will ensure the program is delivered on time, on budget and within the scope, in the most efficient way possible.

The Operations Manager will work within the Project Operations Department and report into the Head of Production & Operations. You should have the right to work in Indonesia, where the project will be based.

What you’ll be doing

• Manage all financial, contractual, and logistical elements of the project from inception to close-out.

• Understand client contracts, legal and commercial requirements of each project to ensure effective delivery.

• Ensure projects are undertaken and deliverables produced within the scope of the contract and its terms and conditions.

• Manage all financial elements of the projects from cost monitoring to processing invoices to financial reporting both internally and to clients.

• Coordinate high volume travel logistics working to the projects policies and regulations.

• Work with the project management team to create and manage all project documents and regularly update.

• Ensure the project works to Zinc’s internal policies and procedures.

• Resource project in line with requirements and budgets using a mixture of internal staff and freelancers, making sure all contracting is in place.

• Obtain a good understanding of Zinc’s software and be able to troubleshoot any problems experienced within the team.

• Have a good understanding of purchasing and licensing archive footage for use in content

created.

• Have a good understanding of social media listening tools and research software subscriptions used within the agency.

• Manage workload of Project and Travel Coordinators where necessary all while embodying the values of Zinc Network.

• 3+ years’ experience in managing projects from inception to close-out.

• Prior experience with State Department or USG operating procedures, regulations, and reporting requirements.

• Experience working with project-based staff, providing logistical and financial oversight on

projects.

• Experience in budget management, and experience of various accounting software.

• Demonstrated experience in coordinating and cooperating with a wide range of stakeholders.

• Experience in reviewing and approving project procurements, grants, and purchase order agreements.

• Fluency in Indonesian and English.

• Knowledge of travel management processes.

Conditions of Employment

Candidates who receive a job offer will be required to:

• Disclose any previous disciplinary action against them resulting from a substantiated safeguarding (including any breaches involving trafficking- related activities) or workplace investigation.

• Undergo background checks including employment verification, sexual offender registry (as available), identity confirmation, and anti-terrorism vetting.

Area of Selection

We’re committed to hiring a diverse workforce from different professional and cultural backgrounds, and to that end we encourage a variety of people to apply to join our company to represent the diverse range of subjects associated with our projects.

How to apply

Please include a CV and a cover letter stating how you meet each of the requirements. If you require an accommodation to be made at any point throughout the recruitment process, please let us know when contacted.

What we can offer you

The opportunity to work with colleagues from a diverse range of professional and cultural backgrounds including the very best ex-diplomats, television producers, digital media strategists, linguists, researchers, and behavioural scientists from both the public and private sector. Across Zinc Network there’s a commitment by everyone to deliver meaningful, change across all the subject areas, social challenges, and policy goals we’re striving to achieve.

This position is a supporting role to providing analysis in various aspects with objectives fulfill all requirement needed by Operations Department which related to Hotel Operations, such as financial performance, permits and licenses registration, insurance validity, Hotel Management Agreement fulfilment, etc.

• Analyze ongoing and upcoming business process to ensure proper documentation are available
• Identify, develop, evaluate organization’s core operational processes (target setting, incentive calculation, reporting, setting metrics & SLA)
• Work closely with operations manager or stakeholders to drive and monitor new improvement initiatives
• Provide direction and guidance to junior team members
• Ensure routine business processes are completed on time and accurate (serves as backup PIC in case needed)
• Ensure deliverables from junior team members are up to standard and free of error

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors. 

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

Successful candidate will lead daily payment operations and are passionate about ensuring the operations of our fast-growing business run smoothly. He/she will have an eye for details and ability to get things done quickly, whilst at the same time making improvements to continually enhance and streamline operations. He/she will be leading a team of Senior Executives and Executives across the APAC region with markets Singapore, Malaysia and Indonesia and reporting to the Head of FinOps.

What will you do :

• Be in charge of day-to-day operations to ensure payouts, refunds and reconciliation of payments is done on time and is 100% accurate.
• Supporting Head of Finops with new markets expansion
• Leading a team of regional Senior Executives and Executives
• Ensuring team members are up to date with product knowledge accuracy, process adherence and SLAs including providing constant internal training and maintaining daily resource planning with the team
• Lead monthly financial and regulatory reporting for our payment partners and regulatory bodies, including assisting with internal and external audit requirements
• Manage day-to-day relationships with our third party operational partners (banks, network partners, payment processors and other fintechs), including maintenance of internal policies / SOPs and knowledge base of policy changes across partners.
• Being the payout approval point and escalation point for all funding and payment issues and providing clear decision making process maintaining accuracy. Raising complex issues to the Head of FinOps.
• Being the sole point of contact for daily operations across FinOps and cross teams (product, data, commercial, marketing, compliance, customer success, etc)
• Work closely with product and technical teams to suggest and implement product design enhancements that will streamline and improve operations.
• Work closely with the compliance team to ensure adherence to our risk management framework to ensure compliance with relevant regulations, internal and external KYC requirements, and compliance with transaction monitoring guidelines.
• Create monthly analytical reports and insights on the company’s financial operations to guide strategy on margin improvements and pricing.
• Working with Data team to ensure reports and data sources are accurate and up to date
• Work cross functionally to support sales and marketing to deliver an exceptional user experience on CardUp.
• Lead feedback loop across teams maintaining data centricity to resolve operational gaps and recurring issues.

• At least 6 years of experience in an operations role within the payments / fintech sector
• Deep understanding of operations and data analytics, experience in payment processing a plus
• Self-starter, entrepreneurial mind set with drive and initiative to solve problems and get things done.
• Flexible and able to multi-task; fast-moving and sometimes ambiguous environment, driving toward clarity and solutions.
• Strong attention to detail and ability to prioritize and juggle multiple tasks with short turnaround time.
• Excellent communication skills and personal qualities of integrity, credibility and quality.
• Strong command of the English language (written and verbal).
• Strong comprehension skills and high analytical abilities. 
• Minimum BSc / BA, MBA a plus
• Team management experience is a bonus

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.  
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life. 
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.  
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform 
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity  

• Adding and updating product data based on business & product requirements
• Analyzing and continuously improving product operations process to improve quality and speed of product operations execution
• Supporting product owners in gathering, producing, and refining product requirements

• Manage, organize, and control activities related to daily inventory management across LDC palm oil assets, including inbound/outbound and production planning to ensure smooth execution of commercial strategy.
• Provide meaningful insights by collecting and analyze data related to operations, including inventory levels, asset utilization, production performance and cost breakdown.
• Identify patterns, trends and areas for improvement based on data analysis to identify opportunities for optimization.
• Prepare regular reports, dashboards, and presentations to communicate insights and recommendations to management.
• Utilize data modeling techniques and advanced Excel skills to create models, charts and simulations that effectively communicate complex data sets into a simple story.
• Apply profit-minded mindset into all analysis and decision-making by evaluating commercial opportunities and identifying cost impact that contribute overall business profitability.
• Conduct and lead various meetings, including industrial and commercial teams to align objectives and processes.

• Review data for accuracy and consistency.
• Ensure data synchronization with dashboards and confirm accuracy.
• Manually update systems when automated synchronization is unavailable.
• Manually track inventory details like entry dates, SKUs, testing dates, and sales dates.
• Generate and report weekly and monthly sales data, Gross Merchandise Value (GMV), and account balances.
• Reconcile invoices for logistics, insurance, and freelance usage.
• Accurately record purchases in the finance system (Peakflo) and track purchases on platforms like Tokopedia and Shopee.
• Create weekly and monthly budget forecasts and realizations.
• Compare budgeted figures with actual invoices and prepare reconciliation reports.
• Oversee mobile phone testing to ensure quality standards.
• Collaborate with team members for smooth operations and accurate data reporting.
• Communicate effectively with the team to ensure operational alignment and understanding.