Total 178 Others/Any qa specialist job vacancies in Indonesia

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

About the Role

As a full-time on-site Junior E-Commerce Specialist located in Jakarta, you will be an essential member of our ecommerce team, assisting in the management and optimization of our online retail presence. Your main responsibilities will include supporting the execution of ecommerce strategies, managing product listings, and analyzing performance data to enhance customer experience and increase sales.  Add-ons for this position to support the placement of our brands Matrix and Nex Parabola.

Responsibilities

• Assist in managing and optimizing BIOTA’s ecommerce platform, ensuring product listings are accurate and up-to-date.
• Support the execution of online marketing campaigns to drive traffic and enhance conversion rates.
• Monitor key metrics and assist in analyzing performance data to identify trends and areas for improvement.
• Collaborate with cross-functional teams including marketing, sales, and customer service to align ecommerce efforts with business objectives.
• Stay informed about industry trends, best practices, and competitor activities to recommend enhancements.
• Assist with customer inquiries and order management to ensure a high level of customer satisfaction.

• A degree in Marketing, Business Administration, or a related field is preferred.
• Previous experience in ecommerce or digital marketing is a plus but not mandatory; recent graduates are encouraged to apply.
• Familiarity with ecommerce platforms (like Shopify) is an advantage.
• Strong analytical skills with an ability to interpret data and derive actionable insights.
• Excellent communication skills and the ability to work collaboratively in a team environment.
• Willingness to learn and adapt in a fast-paced environment.
• Detail-oriented with strong organizational skills.

Why Join Us

At BIOTA, we offer an innovative and supportive work environment where creativity and initiative are encouraged. Join our team as a Junior E-Commerce Specialist and be part of a dynamic group that is shaping the future of smart home technology. Together, we can make the world a better place to live in, one home at a time.

1. Customer Support

• Respond to customer inquiries promptly and professionally via phone, email, chat, or in-person.
• Provide accurate information about products, services, and policies.
• Assist customers with placing orders, processing returns, and handling any issues related to their accounts and orders.
• Resolve customer complaints and concerns in a timely and satisfactory manner.
• Investigate and troubleshoot issues, escalating complex problems to higher-level support as needed.

1. Strategy Development

• Identify opportunities for improvement in customer service processes and systems.
• Develop and implement strategies to enhance the customer experience and streamline service operations.
• Analyze customer feedback and service metrics to inform project initiatives and decision-making.
• Ensure all interactions align with company standards and contribute to a positive customer experience.
• Ensure customer service standard operating procedures are updated and maintained

      3. Project Management

• Lead and manage customer service projects from inception to completion, including planning, execution, monitoring, and reporting.
• Develop detailed project plans, including timelines, resource allocation, and risk management strategies.
• Coordinate with cross-functional teams to ensure project objectives are met on time

     4. Collaboration:

• Share knowledge and best practices with colleagues to enhance team performance and service quality.
• Foster a collaborative environment and encourage team members to contribute ideas and solutions.

Some of your duties will include:

• To maintain and ensure beyond compliance practice compared to all applicable Government of Indonesia Environmental regulations, commitments specified in the Environmental Permit, Environmental Management and Monitoring Plans, environmental commitments and objectives, and other obligations.
• To provide input for beyond compliance requirements that can be implemented in the company, business practices.
• To coordinate all related stakeholders in beyond compliance practice and the preparation of the Green PROPER report.
• Manage environmental performance improvement programs including energy conservation, water conservation, resources conservation, waste reduction, contaminant load reduction.
• Coordinate government inspector, consultant visits related to beyond compliance activities including setup itinerary, staffing requirements, and logistics etc. to support the activity.
• Ensure beyond compliance report to Government of Indonesia completed on time.
• Act as coordinator for other environmental activities during the absence of Advisor Environmental.

• Membuat dan menjalankan strategi pemasaran berkaitan dengan KOL
• Mengelola semua dokumen adm pembayaran, kontrak influencer
• Membangun hubungan baik dengan influencer
• Membuat dan mengembangkan konten bersama influencer
• Menegosiasikan biaya influencer yang sesuai dengan budget perusahaan
• Menganalisis, memantau, dan membuat laporan

Vivid Money is the first mobile banking app that combines all your daily money needs in one app. Whether it’s spending, saving, or investing – Vivid offers an easy, flexible, and transparent solution to grow your money. Vivid is ground breaking and has managed to reach over half a million users in only two years.

We want to be more than just a name on your CV. We strive for the talent to achieve the full potential and beyond, providing the tools to learn and develop within our fast-growing company. We encourage you to challenge the status quo and bring in your own ideas and opinions. We want to be a playground to try new things, make mistakes and learn from them.

We are currently looking for Customer Support Specialists (f/m/d) to join our Team!

What you will do

• Answering customer’s requests via chat and email, helping and guiding them through the app and providing them with the best user experience in English
• Being our customers voice by sharing their feedback and reporting their issues
• Collaborating with our different teams and having direct impact to improve our Product
• Representing Vivid Money and build a trustful relationship with our customers

• Demonstrated expertise in customer support or service, with a preference for experience in the banking or financial services industry and dealing with SMEs
• Exceptional problem-solving and decision-making skills
• Good observational skills for process and product improvement
• Outstanding interpersonal and communication skills, encompassing both verbal and written proficiency in English
• Capable of managing multiple tasks and thriving under pressure in a dynamic environment
• Comprehensive knowledge of SME banking products, services, and processes.
• Capable of working within the CEST time zone, committing to 40 hours per week, distributed as 8 hours per day, excluding a 1-hour lunch break.
• Fluent in English. Other European languages are an advantage.

• Opportunity to participate in the creation of a new and innovative company
• Great working atmosphere in a motivated and dynamic team
• Opportunities to learn and grow together with the company

Some of your duties will include:

·        Responsible for providing Contracts group administration support services in particular; (i) contract payment and back-charge administration, (ii) contract data management and system administration, (iii) contract request and contract approval processing, (iv) contract financial reporting, (v) contractor compliance reporting, and (vi) general office administration including document control.

·        To support proper contract management and administration for the procurement of Services and certain major Purchases internationally and within Indonesia to all User Departments

·        Evaluate departmental procedures and practices and ensure compliance with company standard operating procedures.

·        Give work direction, resolve problems, prepare schedules and set deadlines to ensure timely completion of sourcing, procurement, expediting, shipping, importation, distribution and payment of goods, commodities, equipment and materials procured.

·        Provide regular management reports of objectives, accomplishments, progress, status and major activities relating to all purchasing and expediting activities

·        Other duties as assigned.

Some of your duties will include:

·        Responsible for providing Contracts group administration support services in particular; (i) contract payment and back-charge administration, (ii) contract data management and system administration, (iii) contract request and contract approval processing, (iv) contract financial reporting, (v) contractor compliance reporting, and (vi) general office administration including document control.

·        To support proper contract management and administration for the procurement of Services and certain major Purchases internationally and within Indonesia to all User Departments

·        Evaluate departmental procedures and practices and ensure compliance with company standard operating procedures.

·        Give work direction, resolve problems, prepare schedules and set deadlines to ensure timely completion of sourcing, procurement, expediting, shipping, importation, distribution and payment of goods, commodities, equipment and materials procured.

·        Provide regular management reports of objectives, accomplishments, progress, status and major activities relating to all purchasing and expediting activities

·        Other duties as assigned.

Some of your duties will include:

·        Evaluate departmental procedures and practices and ensure compliance with company standard operating procedures.

·        Provide direction and coordination with the Business Process Group regarding the development, implementation and updating of the supply and transport consolidation modules of the Ellipse materials management system, Axis Web Portal - E-Business solutions.

·        Give work direction, resolve problems, prepare schedules, and set deadlines to ensure timely completion of sourcing, procurement, expediting, shipping, importation, distribution and payment of goods, commodities, equipment, and materials procured.

·        Provide regular management reports of objectives, accomplishments, progress, status and major activities relating to all purchasing and expediting activities

·        To ensure that the systems provided will adequately meet the needs of the department; and to develop new systems, processes, and procedures to improve the productivity of the department

·        Prepare and sign off inspection reports.

• Report on every hazard accidents and incidents
• Establish and maintain close communication within internal department, Finance and other SCM and Procurement/Services department.

We are looking for someone who can work effectively in a testing role and spend most of their time assessing the software for bugs, preparing test cases, and defining the test to verify that the software does not have any technical issues. To succeed in this role, you had exposure to QA automation tools, Agile project tools, and Git management tools.

Every team has its specialty and uniqueness, and our Technology team is no exception! In addition, our Technology team has its DNA that makes our team different and excels at what they do.

Impact Driven: We are driven to create products that not only focus on user experience but also make a social impact as a bigger purpose.

Craftsmanship: To us, building a product is an art. We carefully craft every detail of it and ensure we have a strong sense of ownership.

Pushing Boundaries: Comfort zone is not a place we want to stay in. We keep innovating to keep our minds sharp.

• At least 3 years of experience in software quality assurance as a QA Engineer.
• Experience with QA automation tools such as Katalon, Newman, and Robot framework.
• Familiarity with development tools such as Postman to verify API requests and responses, SQL tools such as DB Beaver to verify data.
• Has the ability to access application logs in the Linux environment and use various Linux shell commands.
• Experience in Git version management tools.
• Have used Agile project management tools such as JIRA and Asana.
• Experience in reviewing product specification documents, developing test cases, and managing test cases as the output of the product specification documents.
• Good communication skills, both written and verbal.
• Hands-on experience in testing Android, iOS Mobile apps, Web portals, and REST APIs.

At Ajaib, we recognize how some of us can’t fit into only one type of work arrangement. That’s why we strive to have options and build the foundation of a flexible work structure and culture where "work can be from anywhere (WFA)". Work From Office (WFO) will become a WFA alternative when employees want to socialize and bond with colleagues in the office space.

Join us as we make magic happen to increase Indonesia’s financial inclusion!

• identify and classify products to Nielsen Audit items or not 
• Analyze and interpret product image to item description with attributes specific to client definition
• Deliver final good item coding specification with complete product item information 
• Review & Validate data errors and inconsistencies in value attribute code mapping
• Follow and fully owns the working process,  faster and bolder
• Interacts well with all accross teams in Operation and Commercial team
• Independently addressing internal client queries in regrads of product item specification 
• Drive time/cost-effectiveness on item product creation
• Inspire peers and co-workers
• Identify any opportunity of improvements in the process steps to aim best quality output

Social Media Specialist (3 Months Contract Based)

Remote, Indonesia

The Client:

The District Attorney's Office in Alameda County, California, stands as the leading authority in law enforcement within the San Francisco Bay Area. Committed to upholding justice, the office ensures the thorough investigation and prosecution of criminal cases, safeguarding the community and maintaining public trust. Through its dedicated efforts, the District Attorney's Office strives to enhance safety and uphold the rule of law across Alameda County.

They are seeking remote talent to contribute to our critical campaign efforts. They are looking for individuals passionate about making a difference and have the skills to support their mission from afar. This role offers the opportunity to work closely with the team in California, assisting with various aspects of their campaign, from public outreach to digital content creation. Your contributions will help them effectively communicate our message, engage the community, and drive positive change.

Key Responsibilities:

* Develop and execute a social media strategy to promote the District Attorney and oppose the recall.

* Create and maintain consistent messaging across TikTok, Facebook, Instagram, YouTube, X, LinkedIn, and other platforms.

* Amplify positive coverage and campaign messages across all communication channels.

* Coordinate with the campaign team to ensure uniform messaging.

* Forward media inquiries and interview requests to the designated spokesperson.

* Support crisis communication efforts.

* Analyze and report on communication effectiveness, adjusting strategies as needed.

* Manage interactions on social media, including DMs and comments.

* Plan and execute SMS and MMS communications.

* Attend meetings and perform additional tasks as required.

* Proven experience in social media strategy and content creation.

* Strong communication and writing skills.

* Ability to manage multiple social media platforms.

* Experience in crisis communication is a plus.

* Proficient in analyzing and reporting on communication efforts.

* Ability to work collaboratively with a team.

* Experience in political campaigns or advocacy is preferred.

Job Type: 3 months contract-based

Location: Remote

Working Hours: 60 hours/ per week. Pacific Time

Salary: $700 - $800 / per month

About Igloo 

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent. 

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

We are seeking an experienced Sr. Performance Marketing Specialist with a strong focus on performance marketing strategies to join our dynamic team. As a Sr. Performance Marketing Specialist you will be working with the B2C & marketing team and play a crucial role in digital marketing to make Igloo become the future of insurance.

Job Responsibilities 

• Develop and execute end-to-end performance marketing campaigns across multiple channels to drive user acquisition, engagement, and revenue growth.
• Conduct in-depth analysis of campaign performance metrics, identify trends, and generate actionable insights to optimize campaign performance and ROI.
• Manage budget allocation and optimize spending to maximize ROI and achieve KPIs.
• Collaborate with cross-functional teams, including marketing, product, and analytics, to align strategies and initiatives.
• Stay updated on industry trends, emerging technologies, and best practices in performance marketing to drive innovation and continuous improvement.
• Lead A/B testing and experimentation initiatives to optimize creative, messaging, and targeting strategies.
• Develop and maintain strong relationships with advertising platforms, vendors, and partners to explore new opportunities and enhance campaign effectiveness.
• Provide regular reporting and insights to stakeholders, including senior management, on campaign performance, key metrics, and strategic recommendations.

• Bachelor's degree in Marketing, Advertising, Business Administration, or related field years of experience in performance marketing, with a proven track record of successfully managing and optimizing digital marketing campaigns.
• Strong expertise in PPC advertising platforms (e.g., Google Ads, Facebook Ads, Tiktok Ads, etc.) and other relevant digital marketing channels.
• Proficiency in data analysis and experience working with analytics tools (e.g., Google Analytics and analytics toos).
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
• Strategic mindset with a focus on driving results and achieving business objectives.
• Strong analytical skills and attention to detail, with the ability to interpret complex data sets and derive actionable insights.
• Experience with A/B testing, experiment design, and optimization methodologies.
• Certifications in relevant platforms/tools (e.g Google Ads certification) is a plus.
• English spoken and written is a must.
• A self-starter with hands-on experience

For you it is important that a job is not just ‘a job. Same for us! We offer a position that will challenge you every day and let you grow. For this position we are looking for a Sustainability Specialist who is up for true adventure! In this role you will get a unique opportunity to grow your international experience and network from day 1.

Assignments:

• Contribute to creating action plan related to sustainability development of supplier
• Provide expertise in relevant area, in connection to the global and local priorities and directions, with consideration to risks identified
• Train and support suppliers, business units' teams in Sustainability related topics, as well as IWAY and associated agenda
• Responsible to plan and perform verification activities, secure timely and accurate verification information in the planning and reporting tools
• Support new suppliers during onboarding (including sub-suppliers) with providing required education, assessment (compliance, capability assessment and APL co-creation and follow up)
•  Together with business teams participate in opening new suppliers / new countries with risk assessment
• Contribute to global sustainability projects
• Contribute to short- and long-term sustainability compliance SA action plans, prepare and implement relevant activities
• Share Environmental and Social good business examples and practices

Job Description

• Interfaces with Product Line Planning and other users to plan and prioritize civil purchasing-related activities.
• Reviews planned orders, manage requisitions for purchased items, create POs and manage approval process.
• Transmits and prioritizes approved purchase orders and supporting documents to suppliers.
• Tracks order acknowledgment, prepares and communicates shortage and backlog reports, and provides visibility of potential interruptions to internal customers.
• Tracks orders and confirms system lead times, delivery dates, and costs.
• Reviews, updates, and maintains purchase orders until they are closed.
• Ensures orders adhere to supplier agreements and contracts; reports non-conformances.
• Leads finance and logistics staff in resolving reception and invoice discrepancies.
• Liaise with other departments to establish and maintain effective and relevant activities and support in relation to the organization’s Traffic incoming, sales, planning & materials management, production and overall operating functions.

• Bachelor’s degree in any major
• Proficient in English
• At least 2 years of experience as a 5S Specialist
• Certified in General Occupational Health and Safety
• Knowledgeable in maintaining and developing manufacturing processes
• Proficient in computer operation
• Maximum age of 35 years old
• Proficient in English or Mandarin (spoken and written)

We are seeking a proactive and experienced Sales and Marketing Indonesian Offline Product Specialist to execute our sales and marketing plan for our Hajj and Umrah Ready-to-Eat (RTE) meals. This role requires a strategic offline marketer with a deep understanding of the Indonesian market and the specific needs of pilgrims. The ideal candidate will excel in offline marketing, sales planning and execution, maintain and approach client and offline advertising to drive growth and brand recognition.

Placement : Makkah, Saudi Arabia

We are seeking a proactive and experienced Sales and Marketing Indonesian Online Product Specialist to execute our sales and marketing plan for our Hajj and Umrah Ready-to-Eat (RTE) meals. This role requires a strategic online marketer with a deep understanding of the Indonesian market and the specific needs of pilgrims. The ideal candidate will excel in digital marketing, social media, e-commerce, SEO, and advertising to drive growth and brand recognition.

Placement : Makkah, Saudi Arabia

1. Developing systems and compiling procedures & standards related to Quality Assurance (QA) & Health, Safety Environment (HSE)

2. Control and evaluate its implementation with the aim of ensuring QA & HSE meets established requirements

• Melakukan pemasaran dan branding produk perusahaan secara Digital
• Mengelola sosial media seperti website, facebook, IG perusahaan, dll
• Melakukan promosi sebuah produk melalui channel digital
• Melakukan konsep dan rancangan distribusi content campaign marketing di sosial media
• Mengkaji dan meningkatkan efektivitas kegiatan pemasaran digital yang telah dilakukan dalam menjangkau kelompok pasar yang dituju,

• Participating in sprint briefing, technical discussion, sprint planning, sprint review, and retrospective;
• Writing maintainable test code that conforms to the architecture pattern that the team follows;
• Being able to work with Developers and Business stakeholders in:
• Writing user journey test scripts;
• Converting manual test cases to test automation code (mobile/web);
• Refining user stories and acceptance criteria during sprint planning;
• Maintaining test pipelines on our CI/CD servers; and
• Driving demo session.

Pengajar yang memberikan pemahaman yang komprehensif tentang pembuatan sepatu, sehingga bisa mengembangan ketrampilan yang diperlukan dalam pekerjaan.

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist  at NielsenIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

• The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist  at NielsenIQ, you create and deliver client outputs in a correct and timely manner.
• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert
• The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist  at NielsenIQ, you create and deliver client outputs in a correct and timely manner.
• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist  at NielsenIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist  at NielsenIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert