Total 219 relationship manager job vacancies in South Tangerang, South Tangerang City

WHAT YOU WILL BE DOING

• Building and maintaining strong relationships with internal and external stakeholders and effectively communicates with all stakeholders.
• Maintain the existing customer contract and gain new business within the Industrial Project & Energy Sector
• Response to customer RFQ / inquiry timely
• Ensuring the project follows and complies with company health, safety, and environmental policies.
• Coordinate with Project Solution and Project Managers to execute project smoothly and achieve given target both operationally and commercially
• Manage the commercial team members to achieve the commercial goal(s) and objective(s)

• Minimum 5 years of experience in a logistics company in a fast paced and dynamic multi-cultural MNC environment, experience to handle Oil & Gas clients are preferrable

• Meticulous with strong analytical & Problem-Solving Skills, Negotiation, Diplomacy & Excellent team working skills
• Strong communication skills, Excellent oral, written and presentation skills in English.
• Goal oriented, motivated self-starter with excellent organization skills and ability to multi tasks
• Supply Chain, Logistics, International freight forwarding, Customs clearance business process understanding.

WHAT WE OFFER

Ceva Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

The office location will be in Kembangan, Jakarta Barat

Client Success Manager (Active Pooling)

Remote, Indonesia

About Us:

Fullfind helps agencies and brands find their ‘perfect people’, no matter how far they are. We specialize in connecting agencies and brands with their perfect match for creative roles. Whether you’re in need of a talented video editor, graphic designer, or copywriter, Fullfind ensures you find the right fit for your team, no matter the distance. Our mission is to help you find the ideal match for creative roles, ensuring that your team is always equipped with the best talent.

Key Responsibilities:

• Conduct and receive phone calls and engage in chat interactions with healthcare facility clients to address their needs and concerns.
• Develop a deep understanding of clients' needs and requirements to provide tailored solutions.
• Maintain regular communication with clients to build strong relationships and ensure their satisfaction with our services.
• Provide solutions to client issues and ensure their needs are met promptly and effectively.

• Minimum 3 years of experience in client success, account management, or a related role.
• Strong problem-solving abilities and a proactive approach to addressing client needs.
• Proven ability to build and maintain strong client relationships.
• Experience with upselling and cross-selling services.
• Exceptional command of the English language, both written and verbal.

Why Fullfind?

• Work remotely from anywhere
• Collaborate with leading agencies and brands
• Showcase your skills in dynamic creative projects

Apply now and take the next step in your creative career! 

Doka Indonesia is actively seeking a career-driven Business Development Manager (Residential) who will be responsible for focusing on developing opportunities and increasing our sales and market share within the residential construction sector in Indonesia. This role also involves developing and growing the business segment of monolithic projects, as well as mixed developments that require a combination of monolithic and system formworks in Indonesia.

Reporting to the Doka Indonesia Team, this role requires an enthusiastic individual who is passionate about acquiring high quality formwork projects and managing them successfully together with all relevant stakeholders. The position is based in Jakarta, Indonesia.

You will be responsible for:

• Acting as the Key Account Manager for major clients in the building segments
• Developing sales turnover by acquiring new customers and enhancing business opportunities with existing accounts
• Taking ownership of lead generation and appointment setting
• Cultivating new business relationships to generate income and nurturing existing customer relationships for growth
• Presenting company and product solutions to potential clients through various communication channels, including direct meetings, presentations, calls, emails, and online video conferencing
• Leading internal project teams in compiling and submitting commercial offers to clients
• Managing projects, determining project sales strategies (including cost planning, tender pricing, revenue determination, and contract negotiations) across Indonesia
• Ensuring smooth project handover to operations and engineering teams
• Periodically conducting strategic market overviews, including identifying market needs, product requirements, estimating market potential, and analyzing competitors
• Establishing strong and profitable relationships with key personnel within customer organizations
• Maintaining accountability for all credit interactions with customers and ensuring full payments are received
• Conducting periodic reviews to identify product and operational improvements, collaborating with the product management team on further product development
• Providing training to sales team members on residential project-related products, sales processes, and contracts
• Ensuring customer satisfaction and effectively managing the resolution of any negative feedback

 Managing Beverage Operations

• Developing and creating beverage menu and recipes 
• Leading and Training Beverage team
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Implements agreed upon beverage policy and procedures throughout the property.
• Manages in compliance with all applicable beverage laws.
• Understands beverage control including days on hand, perpetual inventory, beverage pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
• Monitors adherence to all beverage control policies and procedures.
• Attends pre- and post-convention meetings as needed to understand group needs.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
• Manages to achieve or exceed budgeted goals.
• Maintains food handling and sanitation standards.
• Manages inventories according to budget and business levels.
• Trains staff on beverage control policies and procedures.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Communicates critical information to the beverage staff regarding each event.

Ensuring Exceptional Customer Service
• Provides excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds effectively to guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Provides feedback to individuals in an effort to improve service performance.
• Reviews comment cards and guest satisfaction results with employees.
 

• Improve and maintain customer service experience, understanding their needs to provide effective assistance
• Providing product information, explaining features clearly, and answering customer questions
• Assisting customers in making purchase decisions, offering additional products if suitable
• Processing transactions accurately through the cashier or point-of-sale system
• Maintain the cleanliness of the sales area, ensuring products are displayed properly and adequately stocked

• 1-2 years of working experience
• Experience in construction business, or customer service is preferred but not mandatory
• Good communication and interpersonal skills to interact effectively with customers and colleagues
• Customer-oriented with a friendly and approachable attitude
• Sales-oriented mindset with the ability to offer additional products
• Attention to detail and ability to maintain cleanliness and tidiness of sales area
• Willingness to learn about the products and services offered by the company
• Flexibility in the work schedule, as needed by the business

Sales Manager (Government Segment)

Through your passion and motivation, you sell memorable experiences to guests who stay on your property. You are professional and knowledgeable about your property, and you build strong relationships and create bonds with your guests.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!.
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Consistently offer professional, friendly, and engaging service.
• Responsible for the achievement of targeted food and beverage revenues.
• Knows well with the government segment.
• Respond to and contract inquiries for all inquiries professionally and promptly. 
• Initiate billing procedures to ensure hotels deal with creditable clientele, as well as ensure deposits and/or credit applications are received with adequate information.
• Organise and distribute all information to departments for events through banquet event orders, directives, resumes, and rooming lists.
• Coordinate with outside vendors - entertainment, electrical, audio-visual, display, floral, etc. to accommodate the client's requirements.
• Create menus to satisfy client’s needs while maintaining hotel food and labor costs.
• Ability to plan and organize events effectively with an acute sense of detail.
• Ensure delivery of expected guest service through follow-up and coordination with other hotel departments
• Work independently within given parameters and maintain a positive attitude within a very busy environment.
• Able to handle many tasks at once with strong organizational and supervisory skills. 
• Maintain high quality of service standards required by the hotel and company.
• Weekly participation in the inquiry schedule and support of the other “Inquiry Managers” in coverage during absences, vacations, and other high-demand periods.
• Attends customer events, local trade & Bridal shows, and sales missions to maintain, build, and/or develop relationships with current and future clients. 
• Prompt response (within one business day) to all forms of inquiries to capture additional market share.
• Perform regular audits and site of the comp set regularly.
• Negotiate prices, prepare accurate quotes, and confirm by written contracts. 
• Site inspections.
• Active participation in Departmental meetings, team building efforts, and other like activities.
• Prepare weekly, monthly, quarterly, and annual reports as required.
• Assist with the compilation of competitive intelligence information.
• Actively participate in appropriate Conference Services/Catering training.
• Ensure Health & Safety standards are complied with at all times.
• Adherence to Company Green Initiatives.
• Primary market segmentation and market deployment may be altered as well as the defined “work week” at the discretion of the Director of Sales.
• All other reasonable requests are made by the leadership of the Department and Hotel.
• Solicit group, transient, and/or banquet business, and reach the consistent achievement of sales objectives.
• Establish parameters, quotes and negotiate prices, and seal contracts.
• Participate in tradeshows, conventions, and promotional events.
• Maintain accounts, contact, activity, and business details.

Exely is a global IT company specialising in online solutions and websites for hotel industry. We help hoteliers increase their direct sales and automate operations. With a client base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to delivering exceptional customer service and support. Our distributed team works from 20 countries in APAC and EMEA regions and speaks 35+ languages providing an exceptional possibility to share global exchange experience.

This job in a nut shell

We are currently looking for a person who is willing to manage the portfolio of existing clients in terms of developing long-lasting relationships, retention and exploring upselling/cross-selling opportunities. Are you a client-oriented professional who loves to establish long-lasting relationship with clients and be part of an international team of professionals driving the Thailand hospitality industry forward? Apply for the position of Account Manager at Exely and let's win the market together!   

Responsibilities

• To manage a portfolio of new and existing clients (hotels): touch up active hotels to sell according to corporate check list,
• To identify upsells and cross-sell opportunities within existing client,
• To conduct regular review meeting production with clients,
• To work on retention client: work on retention cases with retention team, act as point of contact for complaints and escalate issues appropriately,
• Prepare regular reports on account performance and growth: to monitor key indicators of client growth on revenue.

• At least 1 year proven B2B sales experience (account management experience preferably); 

• Excellent communication skills required: willingness to make phone calls, ability to handle objections, excellent presentation skills;  
• Knowledge and experience with sales techniques is desirable; 
• Customer-oriented approach: You can effortlessly establish rapport with customers, comprehend their actual requirements, possess an overwhelming urge to aid, not just sell at any cost; 
• You are a problem solver and have cases to prove it; 
• Strong self-organization, discipline, and ability to work remotely with a high sense of responsibility; 
• Proficiency in Indonesian Bahasa as a native language, at an advanced level in English; 
• Experience in TravelTech (Online Travel Agency, Channel Manager, Booking Software, and other SaaS products for the hospitality sector) would be highly beneficial; 
• Proficiency in CRM and computer software is required. 

• Competitive salary based on experience;
• Commissions based on KPIs;
• Prioritising employee wellbeing and providing the necessary facilities for their comfort (medical insurance after probation end, corporate equipment, dedicated onboarding manager); 
• You will have a well-structured onboarding and constant support from an experienced manager; 
• Clear business objectives, opportunities for growth within the company; 
• On-site job, office location: Komplek Kunti, Jl. Kunti II No.67, Seminyak, Kec. Kuta, Kabupaten Badung, Bali 80361. After probation period there is a possibility of hybrid work;
• Scheduling: from Monday to Friday, form 9 AM till 6 PM (Indonesia time zone);
• The start-up environment is fast-paced and constantly growing, with full support from our established international team; 
• English Speaking Club with colleagues from around the world; 
• Online&Offline camps, workshops and gatherings; 
• Network with colleagues from all over the world (Random Coffee Program). .

If you’re interested in this position, please send us your CV with a brief self-introduction story and we’ll get back to you shortly.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors. 

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

You'll join our Indonesia Compliance Payments Team, playing a pivotal role in establishing, upholding, and overseeing compliance with all pertinent laws and regulations. Your responsibilities will encompass fostering the company's commitment to corporate governance, maintaining internal policies and documentation, and preparing relevant compliance reports for daily business operations. Additionally, you'll offer support to various teams, ensuring their adherence to regulatory requirements. Your diligence will contribute to the company and our related subsidiaries remaining fully compliant with all applicable Indonesia laws and regulations.

What you'll do:

• Develop, assess, and uphold internal policies and procedures to align seamlessly with relevant laws and regulations, particularly regarding Payments.
• Oversee and maintain the company's compliance with regulatory frameworks, corporate governance standards, and internal policies, ensuring comprehensive documentation.
• Facilitate communication between the companies, regional teams, consultants, investors, and auditors on compliance/ payments-related matters.
• Scrutinize company procedures and reports to proactively identify potential risks and compliance issues.
• Manage regulatory reporting frameworks meticulously, ensuring timely submissions and prompt response to any ad-hoc requests from regulatory bodies.
• Ensure the rigorous implementation of Anti-Money Laundering and Counter-Terrorism Financing (AML and CFT) programs in compliance with applicable regulations.
• Conduct compliance awareness programs and training sessions for internal stakeholders.
• Prepare compliance/payments-related reports adhering to relevant guidelines and standards.
• Execute the objectives and key results (OKRs) outlined by the risk and compliance team,
• Take proactive steps to achieve departmental and managerial targets, aligning efforts with organizational goals.

• Hold a Bachelor's degree in law, accounting, economics, or a related field from a reputable university.
• Possess a minimum of 7 years' experience as a Compliance or Internal Audit staff member in financial/compliance/payments services.
• Demonstrate a strong understanding of the fintech payments industry, multi-finance, and/or banking & finance.
• Proficient in OJK regulations, including KYC and AML/CFT procedures.
• Fluent in both written and spoken English.
• Exhibit outstanding communication and interpersonal skills.
• Possess an analytical mindset coupled with excellent organizational abilities.
• Uphold a high degree of professional ethics and integrity.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.  
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life. 
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.  
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform 
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity  

Kartu Prakerja is a large skill development program initiated by President of Indonesia. It is a first government startup in Indonesia with end-to-end digital service. It all began on February 2019 when the President presented his idea for a program to increase the competency, productivity, and competitiveness of Indonesia’s labor force, while promoting entrepreneurship. Currently, the Kartu Prakerja Program has reached more than 16 million of program participants in 514 regencies/cities across Indonesia.

PMO Kartu Prakerja has an exciting opportunity for you to join our team as the Strategic Planning and Advocacy Project Manager. The role is responsible for (i) Leading, developing and implementing the program advocacy strategy and plan (ii) Collaborating and organizing advocacy events with relevant external stakeholders; (iii) Preparing concept notes, issue notes, background documents, scoping notes, policy/learning briefs, best practices guidelines and case studies to generate resources for evidence-based advocacy, and link these lessons to Kartu Prakerja Program.

Drop Your Cover Letter, CV & Portfolio (In English):

Subject:
[APPLICATION]_Your Position_(Your Name)

Deadline:
31 August 2024

• A Master’s degree in Social Sciences/Economics/Public Policy/Development Studies/Political Science/International Relations, or any other related field of study from a reputed Indonesian/International university is required.
• More than 6 years of experience with 1 years at mid or senior level especially in the areas of advocacy and communications.
• Strong understanding of outreach at the international level.
• Experience in building and developing relationship with various stakeholders, government and non government agencies at the district, province, national and international levels.
• Excellent written and spoken skills in English.
• Strong presentation skills and good knowledge of the general political context and key economic policies.
• Demonstrate ability to establish good working relationships with colleagues and stakeholders in a sensitive environment is required.

Working with Government of Indonesia's pioneer of digital transformation public service

Business Performance

• Plan for outlet budget and review forecast on revenue and expenditure on monthly basic
• Analyze and submit month-end reports and identify deviation from business plan goals
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet
• Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion
• Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget

Outlet Operation

• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service
• Handle guests’ complaints and comments tactfully and efficiently
• Handle all administration work pertaining to cashier/bar operation requirement and company’s policies
• Maintain department communication logbook and updated notice board
• Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
• Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Ensure that health, safety and security procedures are in place in the outlet
• Attend all briefings, meetings and trainings as assigned by management
• Perform proper handover and communication to the next shift
• Assist other food & beverage outlets with their operations during peak times or when required

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Hi Talents.

Permana Solutions is Hiring, for following positions:

Business Analyst

Requirements:

Min. 2 years in Banking Industry.

Experienced in transaction Banking and Regulatory Reports.

Familiar with project management tools:

Bitbucket, JIRA, Confluence.

Please send email to:

[email protected]

www.permanasolutions.com

● Experience with conducting project testing in Banking/financial Industry (min 2 years of experience in Banking Industry)

● Knowledge/experience in transaction banking and regulatory reporting business processes and data requirements

● Knowledge/experience in creating test script and test cases for different types of business processes

● Ability to create testing progress reports and acquire testing sign off

● Familiar with project management tools such as JIRA and Confluence

• Plan for outlet budget and review forecast on revenue and expenditure on monthly basic
• Analyze and submit month-end reports and identify deviation from business plan goals
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet
• Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion
• Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

• Min. Bachelor Degree
• Minimum 3 years of working experience in the related field is required for this position
• Proficiency in English
• Strong leadership and motivation
• Full-Time position(s) available
• Willing traveling to all branchs

Job Description :

• Assist line managers ensuring to implementation of the Health Management System K3L in the company
• Develop HSE programs to prevent incidents/accidents at works
• Review a risk assessment of all positions in the company
• Establish communication related to K3L with all divisions (internal) and external

• Base Salary
• Allowance
• Training & Development

Human Resources Management

• Review and update People & Culture policies and procedures and other human resources materials
• Monitor present and future trends in the local labor situation, social legislation and make recommendations to the management
• Monitor the administration of the Performance Appraisal Program and act in an advisory capacity to department heads in such process
• Ensure that all employees comply with the hotel policies and procedures as well as government regulations pertaining to employment practice
• Prepare and submit periodic People & Culture reports to management
• Prepare and issue correspondences relating to the People & Culture department
• Counsel hotel personnel as and when needed in areas such as career planning, training and development and employee relations
• Investigate and review all disciplinary actions to ensure the actions are complying with the labor law, hotel rules and regulations. Discuss with department heads an appropriate action and recommend the final results in consultation with the Director of People & Culture
• Oversee the organization and execution of employees’ social, athletic and recreational activities
• Maintain a good working relations with all departments and all professional external contacts

Recruitment

• Develop and implement recruitment procedures and strategies to attract the most qualified candidates for position vacancies in the hotel
• Analyze  the hotel manpower requirements
• Coordinate with the hiring managers on the recruitment of qualified personnel based on approval by the divisional head and General Manager, following established standards, policies and procedures
• Conduct recruitment and exit interviews
• Maintain good working relationships and partnerships with recruitment agencies / sources

Team Management

• Interview, select and recruit direct reports
• Identify and develop team members with potential
• Conduct performance review and manages performance issues that arise within the team
• Constantly monitor team members performance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Management

Revenue Management

• Continuous analysis of changing channel distribution models and the impact on consumer booking trends
• Optimizes hotel and corporate pricing strategies through definition and management of BAR levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels
• Maintain rates which promote integrity and which protect the relationships with long term customers

• Work with Revenue Management Team to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel

• Monitors transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses and implements changes in distribution plan accordingly

• Completes all rooms and revenue forecasting to accurately project unconstrained demand

• Ensure that appropriate overrides are in place, special events are accurately loaded in the system

• Determine unconstrained demand and maintains the data within the Demand Analysis strategies, both future and historical

• Work with Director of Sales & Marketing and Sales Team members to encourage strategic selection of the right piece of business, in keeping with brand guidelines

• Track and analyze of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace

• Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes
   
• Chairs and prepares materials for the weekly Revenue Management Meetings
   
• Prepares revenue updates as required
   

Team Management

• Interview, select and recruit direct reports

• Identify and develop team members with potential

• Conduct performance review with the team

• Constantly monitor team members’ appearance, attitude and degree of professionalism

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the assigned by the Management

The Technical Solutions Manager will play a critical role in bridging the gap between our clients and our technical team. This role involves understanding client needs, designing tailored solutions, managing implementation projects, and ensuring the successful adoption of our technology.

• Client engagement: Act as the primary technical point of contact for clients, understand client requirements and challenges, and provide expert advice on how Kata.ai solutions can address their needs. 
• Solution design: Collaborate with clients to design customized solutions using Kata.ai’s AICX Platform and develop detailed technical specifications and architecture for proposed solutions. Oversee the development process, providing technical guidance and ensuring adherence to architectural standards and best practices.
• Project management: Lead the implementation of AI solutions, ensuring projects are delivered on time and within scope and coordinate with internal teams (engineering, product, and commercial) to ensure seamless project execution.
• Technical support: Provide ongoing technical support and troubleshooting for clients post-implementation and conduct training sessions and workshops to educate clients on the use of Kata.ai’s products. 
• Continuous improvement: Gather feedback from clients to identify areas for improvement in our products and services and stay updated on the latest industry trends and advancements in AI and machine learning.
• Solution Architect: Develop high-level and detailed architecture designs that meet business requirements and are scalable, secure, and cost-effective.

1. Provide sales strategy by seeking corporate customers in Hospitality account
2. To execute sales calls to create new customer
3. Create new sales activities to achieve team revenue/ sales target
4. Business maintenance
5. Exploring new potential client
6. Building and maintaining relationships with existing clients in Hospitality sector

• Age 25 -38 years
• Candidate must possess at least Bachelor's Degree in any field or equivalent
• At least 3 Years of working experience in the related field is required for this position
• Good communication and negotiation skills
• Able to work under pressure and independent
• Target Oriented
• English Active
• Willing to Work in Centennial Tower, South Jakarta

• Medical Insurance
• Medical Check Up
• Free Product Service

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Teisco, Heritage Guitars, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.

Established in 1946 and headquartered in Singapore, Swee Lee is South East Asia's leading omni-channel musical instrument and lifestyle retailer and distributor. Committed to community and creativity, the brand's mission is to be the region's trusted house of music and expression. Swee Lee is known for curating immersive experiences at their cafes and Local store concepts, and matching customers with the products and services they need throughout their musical journey. With a legacy rooted in thoughtfulness, resourcefulness, and enthusiasm, Swee Lee embodies a passion for music that resonates across the region. Swee Lee is a part of Vista Musical Instruments and has locations in 5+ countries across South East Asia

We are on the lookout for a Partnership Marketing Manager to spearhead and grow our efforts in fostering strategic and impactful partnerships with artists, brands, and industry partners. The successful candidate will exemplify energy and success in identifying and acquiring new leads, negotiating costs and product sponsorships, and staying attuned to the local music and lifestyle marketing scene.

The incumbent will be responsible for the following:

• Relationship Management: Build and maintain strong relationships with businesses, artists, and industry contacts to foster revenue-generating collaborations and drive marketing objectives.
• Identify Collaboration Opportunities:  Develop and execute strategies for brand partnerships and co-marketing initiatives such as pop-up stores and product collaborations. Work with senior leadership to develop and write program concepts, proposals, and reports.
• Sponsorship Management: Negotiate and manage sponsorship deals involving the exchange of products (e.g., musical instruments) for marketing exposure, ensuring impactful and mutually beneficial outcomes.

• At least 3 years of experience in marketing or brand management.
• Excellent communication skills, with the capability to present ideas clearly and persuasively to different stakeholders.
• Strong ability to prepare and deliver compelling pitch materials, tailored specifically to the right partners.
• Creative, driven, and solution-oriented.
• Develop strategies and business plans with partners, and execute against metrics and milestones to drive community engagement and revenue generation.
• Strong command of English.

• BPJS Health
• BPJS Employment
• Bonus
• Medical Allowance

Deskripsi Pekerjaan - Building Manager

Tujuan Pekerjaan : 

Bertanggung jawab untuk mengelola dan memastikan operasional sehari-hari dari gedung atau fasilitas yang mereka tangani berjalan dengan efisien, aman, dan sesuai dengan standar yang ditetapkan. Juga memastikan kepatuhan terhadap peraturan dan kebijakan yang berlaku serta memastikan kenyamanan dan keamanan bagi penghuni atau pengguna gedung.

Tanggung Jawab Utama:

1. Mengelola semua aspek operasional sehari-hari gedung, termasuk keamanan, pemeliharaan / perawatan, kebersihan, dan fasilitas.
2. Menyusun dan melaksanakan jadwal rutin untuk perawatan gedung, termasuk sistem HVAC (Pemanas, Ventilasi, dan Pendingin Udara), peralatan listrik, sanitasi, dan perawatan lainnya.
3. Mengawasi dan mengkoordinasikan proyek-proyek perbaikan atau renovasi gedung.
4. Berkoordinasi dengan kontraktor, vendor, atau penyedia jasa lainnya untuk memastikan pekerjaan dilakukan sesuai dengan spesifikasi dan jadwal yang ditetapkan.
5. Mengelola tim staf gedung, termasuk perekrutan, pelatihan, evaluasi kinerja, dan pengembangan staf.
6. Menyusun jadwal kerja dan memastikan kehadiran yang konsisten.
7. Memastikan kepatuhan terhadap semua peraturan, dan kebijakan yang berlaku.
8. Menyelenggarakan inspeksi keselamatan dan memastikan prosedur evakuasi dan darurat diperbarui dan dipraktekkan secara teratur.
9. Menjaga hubungan yang baik dengan penghuni gedung atau pengguna fasilitas.
10. Menangani keluhan atau masalah operasional yang muncul dan mencari solusi yang memuaskan.

Kualifikasi:

• Pengalaman kerja dalam manajemen gedung atau fasilitas serupa di posisi yang sama min 5 tahun.
• Pengetahuan yang kuat tentang sistem teknis dan peraturan terkait manajemen gedung.
• Kemampuan komunikasi yang baik dan keterampilan kepemimpinan yang efektif.
• Kemampuan untuk bekerja secara mandiri serta dalam tim.
• Keahlian dalam manajemen waktu dan pengorganisasian yang baik.

Pendidikan:

S1 Teknik Sipil atau Teknik Elektro

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role

You will be at the front seat in delivering the best service and experience to our customers through retail.  Responsible for end-to-end operational and customer excellence, people development, assortment, and financial profitability for a cluster of stores. Through an establishment of a positive culture, clear expectations and policy, and procedural implementation - the Area Supervisor is expected to have great grit in performance analysis and measurable action plan through collaboration between all stakeholders to develop operational efficiency and scalability. This role will be integral to the success of Love, Bonito especially as we continue to expand our retail reach in Indonesia over the next few years. Reporting directly to the Assistant Retail Manager, you will analyse, interpret, and report operational business results to ensure that the overall success of a cluster of stores is attained.

Main Responsibilities

Team Management & Leadership

• Together with the Assistant Retail Manager building a strong and high performing retail store team to achieve the desirable and targeted KPI and store metrics target, improve store and team productivity, and to ensure the profitability of all stores.
• Strategize manpower resource planning and management for all stores (including but not limited to oversee shift schedules, retail staff budgeting, monitor the performance of team productivity and efficiency, socialise employment SOPs, and implement disciplinary metrics) to achieve optimal staffing levels and build a high performing retail store team.
• Set standards and objectives for store teams to ensure the team provides seamless customer experience and operational process; inspire and enable the team to provide a top notch and LB service to all customers through training and mentoring with the Retail Trainer.

Retail Performance & Operational Excellence

• Responsible for the achievement of all stores' performance targets by monitoring daily/weekly/monthly/yearly performance, identifying the challenges in the floor, and providing insights and actionables initiatives to ensure all performance metrics achievements.
• Implement, monitor, and evaluate general store administration/operational aspects to ensure compliance with policies and procedures in Love, Bonito, and to increase store productivity and efficiency.
• Monitor retail store customer experience (including customers inquiries and complaints), facilitate escalated complaints and solutions findings, and develop strategies to enhance the customer experience to ensure retail store customer satisfactions.
• Collaborate closely with the Operations and Merchandising team to understand the customer type of Love, Bonito stores and allocate the right assortment to drive the overall performance of the store.
• Maintain attractive store conditions, by working closely with the Visual Merchandising team, to optimise layout and displays in-store; support brand and visual campaigns of new tacticals and launches, develop strategies to enhance future sales, and evaluate the performance.
• Collaborate closely with Assistant Retail Manager for the brainstorming and execution of campaigns, events, improvements, and store openings. 
• Responsible for retail marketing initiatives analysis, execution, and evaluation to improve overall performance metrics and gain awareness.
• Identify business opportunities and actively engage in anticipating business impact or roll out plans; provide input in developing effective and scalable solutions to improve operational efficiency.

Requirements & Experiences :

• Minimum 5 years of experience in the retail industry, preferably in fast fashion. 
• Minimum 4 years of experience in managing a retail team(s) - both front and back of house. 
• Minimum diploma degree in finance/communications/marketing/merchandising.
• Moderate knowledge in Visual Merchandising and able to implement a creative visual merchandising strategy to optimise layout, display-in-store is preferred
• Extremely customer-centric and genuinely enjoys serving and getting to know customers better. 
• Strong leadership and interpersonal skills with a proven ability communicate across different levels of an organisation
• Distinct communication skills, to include a willingness to offer positive and negative feedback as needed
• Data centric and tech-savvy. 
• Strongly self-motivated, to include studying and maintaining working knowledge of industry standards and trends
• Able to work a schedule that reflects the business levels and needs of the stores. 
  

What you should be :

• A Love, Bonito ambassador who believes in and embodies our culture and core values.
• Good understanding and huge passion for retail women fashion apparel business.
• A passion and genuine love for people; you are a strong leader and are passionate about training, coaching, and mentoring a strong team of 100 people. 
• A performance-driven attitude with a hunger and thirst for results and sales. 
• A high degree of professionalism, work ethic, grit, judgement, and keen attention to detail.
• Strong communication skills and an outgoing personality who enjoys interacting and connecting with people to build trusting relationships with customers and external stakeholders.
• A good team player, a self-starter, decision maker, gap spotter, captain of the ship. 
• Technical knowledge in all operational aspects of the store, including but not limited to inventory management, sales and cash management, merchandising, roster building, staff training and coaching, stock taking, and recruitment.

To promote SU and to recruit students according to the given target number from the management.

Responsibilities:

• To represent Sampoerna University at extensively at internal & external recruitment events such as but not limited to: organize an on and off-campus recruitment events, such as Open Days, Campus Tours, Workshops, etc.
• To build relation and network with selected target high school through the principle or councilors in order to reach potential students and parents in order to achieve target number of applicants that will lead to target number of committed students
• To deliver high quality presentations about Sampoerna University as well with give accurate information, advice and guidance to prospective students.
• Work closely with Student Recruitment Manager in identifying market as well with developing recruitment strategy to earn leads and conversions through activities.
• Coordinate with Admissions, Testing Center, Bursary and other related department to ensure all applications, applying and admitted students are dealt accordingly
   

Qualifications

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors. 

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

Successful candidate will lead daily payment operations and are passionate about ensuring the operations of our fast-growing business run smoothly. He/she will have an eye for details and ability to get things done quickly, whilst at the same time making improvements to continually enhance and streamline operations. He/she will be leading a team of Senior Executives and Executives across the APAC region with markets Singapore, Malaysia and Indonesia and reporting to the Head of FinOps.

What will you do :

• Be in charge of day-to-day operations to ensure payouts, refunds and reconciliation of payments is done on time and is 100% accurate.
• Supporting Head of Finops with new markets expansion
• Leading a team of regional Senior Executives and Executives
• Ensuring team members are up to date with product knowledge accuracy, process adherence and SLAs including providing constant internal training and maintaining daily resource planning with the team
• Lead monthly financial and regulatory reporting for our payment partners and regulatory bodies, including assisting with internal and external audit requirements
• Manage day-to-day relationships with our third party operational partners (banks, network partners, payment processors and other fintechs), including maintenance of internal policies / SOPs and knowledge base of policy changes across partners.
• Being the payout approval point and escalation point for all funding and payment issues and providing clear decision making process maintaining accuracy. Raising complex issues to the Head of FinOps.
• Being the sole point of contact for daily operations across FinOps and cross teams (product, data, commercial, marketing, compliance, customer success, etc)
• Work closely with product and technical teams to suggest and implement product design enhancements that will streamline and improve operations.
• Work closely with the compliance team to ensure adherence to our risk management framework to ensure compliance with relevant regulations, internal and external KYC requirements, and compliance with transaction monitoring guidelines.
• Create monthly analytical reports and insights on the company’s financial operations to guide strategy on margin improvements and pricing.
• Working with Data team to ensure reports and data sources are accurate and up to date
• Work cross functionally to support sales and marketing to deliver an exceptional user experience on CardUp.
• Lead feedback loop across teams maintaining data centricity to resolve operational gaps and recurring issues.

• At least 6 years of experience in an operations role within the payments / fintech sector
• Deep understanding of operations and data analytics, experience in payment processing a plus
• Self-starter, entrepreneurial mind set with drive and initiative to solve problems and get things done.
• Flexible and able to multi-task; fast-moving and sometimes ambiguous environment, driving toward clarity and solutions.
• Strong attention to detail and ability to prioritize and juggle multiple tasks with short turnaround time.
• Excellent communication skills and personal qualities of integrity, credibility and quality.
• Strong command of the English language (written and verbal).
• Strong comprehension skills and high analytical abilities. 
• Minimum BSc / BA, MBA a plus
• Team management experience is a bonus

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.  
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life. 
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.  
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform 
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity  

• Be fully conversant with the brand, its standards and its DNA (visual and written communication, product, service, distribution e.g. brand Packages) 

• Manage brand compliance for the hotel to grow the equity of the hotel and outlet brands and the brand equity across all channels 

• Manage all marketing/promotional/sales collateral development/production both on and off line 

• Manage a fully integrated communications calendar for the Hotel around events, food and beverage, public holidays, need periods 

• Liaise with the regional Communications team to maximize communications exposure 

• Ensure all visual and written communication (internal/external, offline/online) is fully aligned with the hotels positioning and brand 

• To identify opportunities to further expose the hotel and maximize revenue opportunities through sponsoring local sport/cultural/art events that are aligned with the hotel positioning and are sound in delivering a strong ROI 

• Drive the marketing and communication (internal and external) of the Hotels CSR commitments 

• Ensure that Accor Loyalty Program is robustly promoted in the hotel and champion a loyalty culture  

• Ensure the hotel Accor Loyalty recognition program is followed and according to the brand promise 

• To identify complimentary Partnership opportunities to grow the hotel equity (always ensuring our own Loyalty and Subscription programs are protected) 

• In conjunction with the Director of Revenue manage country, regional and global partnership opportunities with airlines and financial institutions. 

• Effectively manage the hotel’s content and images through conducting regular website audits 

• Manage the hotels’ website – traffic and revenue generation, promotional content display  

• Manage the hotel email database and e communication activity  

• Manage online advertising for the hotel (display banners, SEM/PPC etc)  

• Manage the online promotion of  buy-outs and food and beverage activity at the hotel  

• Set-up, manage social media accounts and sharing sites as relevant to the hotels markets (Facebook, Twitter, You Tube, Instagram etc) and develop social networks 

• Monitor various media for positive and negative comments and discussions about the Hotel (Trip-advisor, Blogs, Forums). Take part in conversations and answer comments as a mediator 

• Report to appropriate parties negative comments and discussions 

• Identify threats and opportunities in user generated content surrounding our Hotel 

• Recommend new alternatives or ideas to develop the Hotel’s online marketing strategies 

• Be fully aware and up-to-date  with the brands audit criteria 

Job Purpose

To perform sales and marketing duties in supporting the responsibilities of the Director of Sales & Marketing by implementing the Marketing Plan as a tool to achieve the set goals.

Primary Responsibilities ​​​​​​​

• Maintain and develop business with existing and new customers on behalf of Raffles Bali
• Conduct in the most efficient manner daily sales activities to promote the services of the hotel via sales calls, telephone blitz, email blitz and the like to all corporate and government accounts.
• Develop and maintain Raffles Bali database covering corporate, government, travel and media.
• Administrative support for Director of Sales & Marketing.
• Shares and updates management on any trade related developments which directly affects the business of the hotel – including information on the competition.
• Participate on regular sales meeting actively.
• Coordinate with Sales Manager and Sales Coordinator once business deal is closed for their smooth follow ups. 
• To develop and maintain marketing programs and related activities to ensure maximum exposure of the resort to the right market.
• To do sales call to wholesalers, retail agents, airliners and / or corporations either locally or internationally as instructed by Director of Sales & Marketing.
• To produce sales call reports and follow up after each call
• To maintain and update file for each account as per standard.
• To reply all quotations within 12 hours and with the approval from Director of Sales & Marketing.
• To take up and perform in the best of his/her ability other duties assigned by either the Director of Sales & Marketing and / or the General Manager.