Total 545 service centre manager job vacancies in jl jembatan tiga no 35g penjaringan penjaringan jakarta utara

WHAT YOU WILL BE DOING

• Building and maintaining strong relationships with internal and external stakeholders and effectively communicates with all stakeholders.
• Maintain the existing customer contract and gain new business within the Industrial Project & Energy Sector
• Response to customer RFQ / inquiry timely
• Ensuring the project follows and complies with company health, safety, and environmental policies.
• Coordinate with Project Solution and Project Managers to execute project smoothly and achieve given target both operationally and commercially
• Manage the commercial team members to achieve the commercial goal(s) and objective(s)

• Minimum 5 years of experience in a logistics company in a fast paced and dynamic multi-cultural MNC environment, experience to handle Oil & Gas clients are preferrable

• Meticulous with strong analytical & Problem-Solving Skills, Negotiation, Diplomacy & Excellent team working skills
• Strong communication skills, Excellent oral, written and presentation skills in English.
• Goal oriented, motivated self-starter with excellent organization skills and ability to multi tasks
• Supply Chain, Logistics, International freight forwarding, Customs clearance business process understanding.

WHAT WE OFFER

Ceva Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

The office location will be in Kembangan, Jakarta Barat

One of our business, Ghia Farms, is looking for Operations Manager who will lead the Sales and Operation Department as below detail:

• Managing all of department's including sales, operations, and support
• Develop and implement business strategies to achieve revenue targets
• Monitor and analyze business performance metrics
• Identify and pursue new business opportunities to expand the client base
• Identify areas for improvement and implement strategies to optimize operational efficiency
• Oversee budgeting, forecasting, and financial planning
• Increase the operational efficiency, communication, consistency and profitability in all departments
• Stay updated on industry developments and changes to adapt business strategies accordingly

• Proven experience as an Operations Manager or Sales Manager or similar role
• Bachelor's degree in Business Administration, Marketing, or a related field
• Excellent communication and negotiation skills
• Ability to build and maintain strong relationships with clients
• Ability to manage people
• Strong business acumen and strategic thinking
• Self-motivated and target-driven
• Knowledge of Sales, Marketing, & AR

Oversees daily hotel operations, ensuring guest satisfaction and smooth functioning of all departments. This role involves managing staff, addressing guest issues, handling emergencies, and coordinating between departments to maintain high service standards. The Duty Manager also supervises check-ins and check-outs, enforces hotel policies, and resolves any operational challenges. Strong leadership, problem-solving skills, and the ability to work effectively under pressure are essential. Previous experience in hotel management or a similar role is preferred.

• Respond to customer chat according to Customer Service SLA (Service Level Agreement).
• Provide clear, accurate, and helpful information about products, orders, and policies.
• Provide detailed product information, including specifications, availability, and pricing.
• Assist customers in comparing products and making informed purchasing decisions.
• Reach out to customers proactively to provide updates on order status, promotions, and new products.
• Notify customers of any delays or issues with their orders and offer solutions.
• Assist customers with placing orders, including helping them in selecting products and completing transactions.
• Provide updates on order status and estimated delivery times.
• Resolve customer issues related to orders, such as delays, incorrect shipments, damaged products, and lost packages.
• Handle return and refund requests in accordance with marketplace policies.
• Process returns and refunds efficiently and communicate the status to customers.
• Foster positive relationships with customers to enhance their experience and encourage repeat business.
• Show empathy and understanding in all customer interactions to build trust and loyalty.
• Meet or exceed performance metrics such as response time, resolution time, customer satisfaction scores, and other key performance indicators (KPIs).

Hello from Maker Lab! Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to deliver bespoke solutions at speed and at scale. Our APAC and EMEA based cross-functional teams support client projects with strategy, ideation and execution across social media, data analytics, events, paid media, content and CRM.

Social Media Manager (Indonesia)

Fixed term contract

As a social media manager for all things social media, you will help lead, build, and execute the social and engagement strategy, initiatives, and projects that connect products and services to users through relevant social media touchpoints. You'll collaborate with cross-functional teams and external agencies while managing initiatives across B2C, B2B,  and Brand. You have your hands on the pulse of the internet and social media culture and are able to connect it with the world's largest technology company’s products and services. 

You would be working closely with respective country social lead and product marketing managers to drive advocacy and brand love on Social. In order to achieve this, you will need to use data-driven insights collected from various touchpoints - especially social listening - to inspire and improve the effectiveness of all social efforts: from always-on content, socially-led campaigns and influencer activations. Your ability to add a strategic lens to solve complex problems and manage multiple projects and stakeholders, combined with creative thinking, is paramount to the role. Your goal is to drive earned marketing results alongside local marketing teams and external creative social agencies.

Role:

• Develop and manage social marketing activities for the country: always-on content, campaigns and influencer programs that drive results depending on the goal of product and services activations.
• Manage and organise social editorial calendar while overseeing all content including copy, creative assets and publishing across owned social channels. This includes liaising with internal stakeholders to source assets, including images, videos, copy and design.
• Manage SEA Social budget and have an oversight into social budget of the countries.
• Work closely with agencies to generate creative ideas and validate social media strategy before, during, and after launching campaigns and programmes.
• Provide strategic social media expertise and generate ideas for the local market, helping to implement engaging brand narratives into a wider integrated marketing plan.
• Expand data into insights while building a narrative that will fuel social media campaigns and programmes as part of the wider country-specific marketing initiatives. 
• Identify and escalate areas of concern and opportunities for the brand and pitch fresh, innovative ideas to drive engagement and community.
• Partner with cross-functional teams on social strategy and execution to capture the brand’s presence and engagement with the end-users. 
• Manage analytics, tracking audience growth and generating campaign-specific metrics.
• Build and manage strong relationships with influencers throughout various verticals to increase authentic advocacy and brand love.
• Collect and share insights and trends from social communities to improve future campaigns.

You:

• Degree in Business, Commerce, or Marketing preferred, or equivalent industry experience.
• 5+ years of experience in marketing, advertising or related industry; preferably both agency and in-house experience, managing social presence and strategy for global brands, ideally in the technology space. 
• You’ve ideally held a Social Media Strategist, Digital Strategist or a Social Media Manager and /or a Social Media Marketing Manager role in the past while working with external creative and social agencies. 
• You’ve ideally held a Social Media Strategist, Digital Strategist or a Social Media Manager and /or a Social Media Marketing Manager role in the past while working with external creative and social agencies. 
• A strategic and creative thinker who is able to navigate around an always-on social landscape.
• Prior experience managing end to end social media projects from strategy to execution, including localised content creation and copywriting, community management, localised, tracking and reporting.
• Strong technical knowledge of social platforms, paid media, content strategy and community management.
• Solid project management experience, managing complex and dynamic social projects from start to finish and coordinating communication and assets across multidisciplinary stakeholders.
• Proficient understanding of social media analytics and experience with a social media publishing tool like Sprinklr, Hootsuite or Sprout Social.
• Ability to bring order and attention to detail to complex stages of each project.
• Prior experience with communicating with local and geographically dispersed stakeholders to deliver clear instructions and messaging.
• Passionate about working as part of a larger team to deliver on a common goal.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.!

Client Success Manager (Active Pooling)

Remote, Indonesia

About Us:

Fullfind helps agencies and brands find their ‘perfect people’, no matter how far they are. We specialize in connecting agencies and brands with their perfect match for creative roles. Whether you’re in need of a talented video editor, graphic designer, or copywriter, Fullfind ensures you find the right fit for your team, no matter the distance. Our mission is to help you find the ideal match for creative roles, ensuring that your team is always equipped with the best talent.

Key Responsibilities:

• Conduct and receive phone calls and engage in chat interactions with healthcare facility clients to address their needs and concerns.
• Develop a deep understanding of clients' needs and requirements to provide tailored solutions.
• Maintain regular communication with clients to build strong relationships and ensure their satisfaction with our services.
• Provide solutions to client issues and ensure their needs are met promptly and effectively.

• Minimum 3 years of experience in client success, account management, or a related role.
• Strong problem-solving abilities and a proactive approach to addressing client needs.
• Proven ability to build and maintain strong client relationships.
• Experience with upselling and cross-selling services.
• Exceptional command of the English language, both written and verbal.

Why Fullfind?

• Work remotely from anywhere
• Collaborate with leading agencies and brands
• Showcase your skills in dynamic creative projects

Apply now and take the next step in your creative career! 

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Description of Duties:

Plan function

• Responsible for data analysis, sales tracking, sales targets, and retail team's KPIs
• Responsible for store planning and visual merchandising
• Prepare competition analysis to identify the best locations to place company brands
• Work closely with Regional Retail Sales & Marketing Team on expansion strategy
• To undertake all training mandatory and necessary training aligned with brand and business needs.
• To undertake an appraisal and personal development review annually and through self-development, continuously update and improve knowledge and competencies.
• Drive sales at all department store counters and channels
• Initiate and execute sales promotions in order to achieve sales targets
• Recruit, coach, supervise, and motivate retail staff with the objective of maintaining the level of productivity while sustaining the team's stability and morale.
• Promote a customer care approach within the retail business, investigating complaints or issues of poor customer care, both timely and efficiently
• Manage daily operations of counters and channels
• To monitor stock in each shop, ensuring there are adequate supplies.
• To identify methods of stock generation in conjunction with each sales supervisor, and to respond to stock concerns where relevant.

People, performance, product

Policy & Procedure

• To develop retail operation policy & SOP in driving the excellent operation i.e. standard services, grooming, salesmanship, display, merchandising, etc.

Education & Experience:

• a Bachelor’s degree in business management, business administration, business studies, or in a similar field.
• Min. experience in retail sales and customer service for at least 5 years.
• Candidate from consumer electronics or electronic background will be preferrable.

Knowledge and Skills:

• Excellent oral and written communication in the English language.
• Strong leadership and people management skills, ability to influence people.
• Able to work in a fast-paced environment with the ability to cope with changes.
• Possesses organizational skills and is able to coordinate sales operations across a retail chain.
• Good understanding of retail management.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.