Total 524 service operations manager job vacancies in Jakarta Selatan

Job Description

• Design, implement, and maintain managed security service provider (MSSP) solutions to meet client needs effectively.
• Collaborate with sales and technical teams to ensure comprehensive understanding of client security requirements.
• Conduct assessments of clients' current security posture and identify areas for improvement.
• Manage the deployment of MSSP solutions, ensuring adherence to timelines and budgets.
• Provide technical support and training to clients on MSSP solutions and security best practices.
• Monitor and report on the effectiveness of implemented security solutions, adjusting as necessary to meet evolving threats.
• Evaluate new technologies and vendor offerings to enhance MSSP services continuously.
• Ensure compliance with relevant security standards and regulations throughout the solution delivery process.
• Act as a point of escalation for technical issues relating to MSSP solutions.
• Prepare and deliver presentations to clients and stakeholders on security strategies and MSSP capabilities.

Job Requirements:

• Bachelor's degree in Information Technology, or a related field.
• Minimum of 4 years of experience in security solution delivery or related roles within the ICT industry.
• Strong knowledge of cybersecurity threats, risk management, and security frameworks.
• Experience in deploying and managing MSSP solutions.
• Certifications such as CISSP, CISM, or similar are highly desirable.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills to effectively engage with clients and stakeholders.
• Willing to work in Centennial Tower, South Jakarta.

• Medical Insurance
• Medical Check Up
• Free Product Service

General Purpose: The Event Manager coordinates the overall planning and execution of events that are scheduled in the hotel’s event spaces. Working with the Event Sales Manager and Executive Chef, the Event Manager guides clients in planning all aspects of their events, from menu to décor, and leads the Banquets & Catering team in fulfilling and exceeding the client’s vision and expectations.

Specific Responsibilities:

• Ownership of all events, from planning to execution with guidance and oversight from Director of MICE.
• Work directly with clients to plan all details of their event, including but not limited to: menus, set-ups and floorplans, AV needs, timelines, etc.
• Creates innovative set-ups, menus, and functions for groups.
• Ensures successful events, exceeding client needs and company profitability guidelines.
• Plans and executes all in-house events and assists in off-site events as needed.
• Overall Knowledge of product/services
  • Answers questions from clients confidently
  • Sells items and services that we offer and are able to execute successfully
  • Generates creative and innovative menus while working closely with our Chef
• Coordinates with Director of MICE & Director of Food & Beverage to ensure profitable bookings.
• Evaluates each piece of catering business with Event Sales Manager to ensure business can be properly serviced.
• Assists Event Sales Manager with incoming client inquiries and develop relationships with new clients, including:
  • menu selection
  • audio visual needs
  • event space set up
  • logistics and timelines
  • special requests
• Develops strong communication with Banquet Chef and Food & Beverage team.
• Develops a preferred vendors list and maintains vendor relationships. 
• Other duties as assigned by your supervisor or manager.

• Receiving order from customer
• Process the order from customer though manual/VIPS/SIPS/TRIM/D2Comm
• Confirm delivery schedule to customer
• Monitoring order status on production
• Arrange delivery/shipment
• Update delivery/shipment status to customer
• Process any complain from customer relating the order process

Turner & Townsend is seeking an experienced accountant to help run the finance function for Indonesia which contributes significantly to our South-East Asia region that covers Indonesia, Singapore, Malaysia, Philippines and Vietnam.

• Manage end-to-end financial accounting for Indonesia which includes performing month-end accounting closing, including but not limited to journal adjustments, bank reconciliations, intercompany reconciliations, balance sheet reconciliation schedules, revenue recognition reports.
• Preparation and submission of monthly management accounts (P&L and Balance Sheet) and related schedules as a part of Group reporting. Presentation of results and providing clarifications to the Country/Regional business Leaders, as and when needed.
• Review vendor invoices and expenses processed by our offshore services team, and ensuring accounting is accurate and acceptable. Initiate vendor payments through internet banking.
• Review client invoices and credit notes with attention to values, timeliness of collections, associated costs in earning the revenue, potential accruals and deferrals of income.
• Responsible for filing sales tax returns (GST/SST/VAT/WHT). Working closely with the tax advisors to finalize tax computations and filing necessary tax returns.
• Interact with External Auditors for interim and annual audit – provide information and schedules for audit, drive efficiencies from the finance service provider and external auditors, and provide explanations to ensure smooth and timely audits.
• Assist with preparation of annual budgets, expense utilization run rates, submission of monthly P&L forecasts, timesheet and payroll cost monitoring.
• Preparation of cash flow statements on weekly basis, align with business teams and credit control team to execute related strategies from senior management.
• To become the finance systems’ champion and a finance subject matter expert to our business teams in SEA. Perform any other finance tasks as assigned from time to time by the Senior Manager.

As a VCA Managed Services Senior Manager you will manage and deliver managed services engagements for Visa clients in Indonesia.

In this role, you are expected to:

• Managed Service Project Delivery: Directly drive the implementation of VCA’s strategy recommendation by working on-site with Visa clients. Lead the PMO of strategic initiatives by collaborating with client counterparts. Initiatives will typically be in cards product management, portfolio optimization, operational improvements and campaigns.
• Managed Service Project Oversight: Oversee specialist VMS resources working on-site with Visa clients. Manage client relationship and overall project management.
• Business Development: Support proposal content development, conduct research on Visa and industry data to analyze potential client needs, identify suitable Visa / VCA solutions to solve client needs
• Internal Collaboration: Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk and Merchant Solutions teams

-Secara konsisten memastikan dan mengawasi situasi dan kondisi toko secara menyeluruh sesuai SOP

-Mengelola inventory : stock opname dan movement stock pada produksi bakery, cake, dan kitchen

-Membuat, mereview dan menganalisa terkait strategi yang efektif untuk meningkatkan penjualan di toko dengan berkoordinasi dengan atasan

-Memastikan anggaran toko dipatuhi dengan ketat dan semua biaya dikendalikan termasuk biaya toko, harga pokok, waste (%) & biaya tenaga kerja (Labor hours)

-Memastikan semua staff memahami tentang product knowledge, best seller, informasi promosi & lainnya terkait penjualan makanan & minuman

-Memastikan semua staff menjalankan customer service excellent

-Melakukan review kinerja ke semua staff pada setiap proses di toko

-Memotivasi, membimbing, & melatih staf dalam meingkatkan penjualan dan pemenuhan produksi toko

-Bertanggungjawab atas pemeliharaan asset di toko secara keseluruhan dan melaporkan ke bagian terkait jika ada masalah

-Menyiapkan laporan & analisa penjualan harian, mingguan & bulanan

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy.  

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

As an IT Project Manager, you will be responsible for overseeing and managing a variety of IT projects aimed at delivering innovative digital solutions in alignment with our strategic objectives. You will coordinate with cross-functional teams to ensure projects are delivered on time, within scope, and within budget while adhering to quality standards.

What you will do:

• Lead the project planning process, including scope definition, resource allocation, and project timeline creation.
• Collaborate with stakeholders to gather requirements, define project objectives, and ensure effective communication throughout the project lifecycle.
• Manage project risks and issues, developing mitigation plans as necessary to ensure project success.
• Monitor project progress, conduct regular status meetings, and prepare detailed project reports for stakeholders.
• Ensure adherence to project management methodologies, quality standards, and best practices.
• Facilitate training sessions and workshops to guide teams in project execution.
• Evaluate project outcomes and report on key performance indicators to improve future project implementation.

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.

• Minimum 5 years of experience in project management, preferably in the IT or telecommunications sector.

• Proven track record of successfully managing IT projects from initiation to completion.

• Strong understanding of data and project management methodologies (e.g., Agile, Scrum, Waterfall) and tools.

• Excellent communication, leadership, and interpersonal skills, with the ability to motivate teams and influence stakeholders.

• Analytical mindset with strong problem-solving abilities and attention to detail.

• Certification in project management (e.g., PMP, PRINCE2, or similar) is a plus.

• Familiarity with software development life cycle (SDLC) and IT infrastructure is advantageous.

• Proficient in using project management software and tools (e.g., JIRA, Microsoft Project, Trello).

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

• Bertanggung jawab dalam mengelola operasional semua gerai Food & Beverage Perusahaan agar berjalan lancar
• Membuat dan menjalankan strategi pemasaran secara tepat, baik offline maupun online
• Memastikan semua sistem dan SOP berjalan dengan baik
• Mengelola inventori dan anggaran secara efisien
• Memimpin dan mengelola SDM gerai Food & Beverage untuk mencapai target yang ditetapkan Perusahaan
• Memastikan kualitas menu dan palayanan terjaga sesuai dengan standar

-Secara konsisten memastikan dan mengawasi situasi dan kondisi toko secara menyeluruh sesuai SOP

-Mengelola inventory : stock opname dan movement stock pada produksi bakery, cake, dan kitchen

-Membuat, mereview dan menganalisa terkait strategi yang efektif untuk meningkatkan penjualan di toko dengan berkoordinasi dengan atasan

-Memastikan anggaran toko dipatuhi dengan ketat dan semua biaya dikendalikan termasuk biaya toko, harga pokok, waste (%) & biaya tenaga kerja (Labor hours)

-Memastikan semua staff memahami tentang product knowledge, best seller, informasi promosi & lainnya terkait penjualan makanan & minuman

-Memastikan semua staff menjalankan customer service excellent

-Melakukan review kinerja ke semua staff pada setiap proses di toko

-Memotivasi, membimbing, & melatih staf dalam meingkatkan penjualan dan pemenuhan produksi toko

-Bertanggungjawab atas pemeliharaan asset di toko secara keseluruhan dan melaporkan ke bagian terkait jika ada masalah

-Menyiapkan laporan & analisa penjualan harian, mingguan & bulanan

Support Fit Out projects, especially in M/E matters, for the current and upcoming projects in Senayan Square complex. 

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy.  

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

As a B2B Partnership & Account Manager, you will play a crucial role in building strategic alliances and managing client relationships. This role will focus on enhancing collaboration between INDICO and its partners, ensuring mutual growth and success. 

What you will do but not limited to: 

• Identify and establish strategic partnerships that align with the company’s growth objectives. 

• Develop and maintain strong relationships with business partners and key accounts. 

• Act as the primary liaison for partners, addressing inquiries and resolving issues to ensure satisfaction. 

• Collaborate with internal teams to ensure seamless integration of products and services for partners. 

• Monitor partnership performance and generate insights for improvement and growth opportunities. 

• Prepare and present regular reports to management on partnership status and results. 

• Stay informed about industry trends and competitor activities to identify new partnership opportunities. 

• Bachelor's degree in Business, Marketing, or a related field. 

• Minimum 5 years of experience in B2B Partnership Management, Account Management, or similar roles. 

• Ability to navigate complex challenges and provide effective solutions. 

• Proven track record of establishing and managing successful business partnerships. 

• Excellent communication, negotiation, and interpersonal skills. 

• Strong analytical skills with the ability to assess partnership performance effectively. 

• Has strong Knowledge of the digital industry is preferred. 

• Self-motivated with a results-driven approach and the ability to work independently as well as in a team. 

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

• To display a pro-active and leading role in terms of service, culture, development, systems, procedures, and skills development
• To ensure that the Restaurant is managed efficiently according to the established concept statements.
• All operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
• To assign responsibilities to subordinates and to check their performance periodically.
• To assist in the operation and be visible during entire meal period.
• To establish and strictly adhere to the par stocks for all operating equipment and supplies, to ensure that the outlet is adequately equipped.
• To liaise with the Kitchen and Beverage department on daily operation and quality.
• To handle all guests requests and enquiries on food, beverage and service.
• To establish a rapport with guests maintaining good customer relationship and assisting to update guest history.

We are looking for a qualified and adept security manager to join our team at Sofitel Bali Nusa Dua Beach Resort.

As a Security Manager, you will develop and implement efficient security strategies to safeguard our organisation’s assets. You will protect our company and maintain a secure work environment. We seek a highly skilled individual with a deep understanding of security strategies and a proven track record in managing security operations in a luxury hotel.

If you have a strong background in security management, excellent leadership skills and a commitment to maintaining a secure work environment, we invite you to apply. We offer competitive compensation, comprehensive benefits and a supportive work environment focused on professional growth.

Objectives of this role

• Developing and implementing robust security strategies and policies to protect the company’s assets, employees and facilities.
• Assessing potential risks and vulnerabilities, investigating security breaches and reinforcing appropriate measures to mitigate them.
• Leading and managing a team of security personnel, including hiring, training and performance management.
• Collaborating with cross-functional teams to ensure integration of security requirements into business processes and projects.
• Conducting regular security assessments, audits and inspections to identify gaps and areas for improvement.
• Maintaining and updating emergency response plans, ensuring all employees know their roles and responsibilities.
• Collaborating with external stakeholders, such as law enforcement agencies and security vendors, to enhance security measures and respond to incidents.
• Fostering a culture of security awareness and training employees on security protocols and procedures.

We are looking for IT Staff who will ;

·      Assisting in troubleshoot employee’s laptop or other IT’s assets issue both hardware and software for all Staff including all Ships.

·      To assist preparing new/replacement laptop or other IT requirements for the office for all for all Staff including all Ships

·      Managing existing IT’s company assets.

o  Install, configure, and maintain computer systems, software, printers, and other peripherals (NAS, CCTV and Network devices)

o  Monitor and maintain antivirus and endpoint protection systems.

o  Maintain Microsoft Outlook for company emails

·      To assist in monitoring Crewing Management System.

·      To assist in company’s promotional items.             

o  Create graphics, layouts, and branding materials for internal or external use.

o  Collaborate with other departments to design user-friendly interfaces or presentations.

·      As a runner for IT’s purchasing / maintenance matter.

Sales Manager - Wedding and Social Event:

• Attract and engage clients by promoting the hotel as the ideal venue for weddings and social events.

• Customize event packages and coordinate with internal teams to ensure seamless execution.

• Drive revenue growth by meeting sales targets and staying competitive in the market.

• Reporting to Club Millesime Manager, to oversee the Club Millesime operations including the butler service, ensuring that the hotel standards and procedures are fully known and followed.
• To ensure uncompromising levels of cleanliness and maintenance through each ambassador’s responsibility.
• To ensure appropriate stock level for the smooth run of the Club Millesime operations and to prepare requisitions accordingly.
• To use the proper telephone etiquette as per Sofitel standards.
• To ensure a proper coverage and supervision of the lounge and butler service at all times.
• To personally supervise the breakfast service when the Lounge Supervisor is not on duty.
• To be present in the Club Millesime lounge during breakfast, afternoon tea and evening cocktail and to socialize with guests, playing a Public Relations role.
• To ensure that all Club Millesime guests enjoy their stay and receive the finest personal service.
• To personally greet and escort the guests rather than pointing out directions.
• To ensure that the privacy of the guests and the confidentiality of the information is respected.
• To act as a representative of the Management when dealing with guest complaints or if a member of the Sofitel Club Millésime team is facing difficulties that she/ he cannot solve on her/ his own.
• To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it.
• To be fully aware of and to report all guest comments or complaints.
• To collect all profile details of any Club Millesime VIP one week prior to arrival and to ensure a daily update of the guest preferences on the PMS.
• To double check details of all Club Millesime reservations 24 hours prior to arrival and to follow every content.
• To personally supervise the Club Millesime VIP arrival (room block, room inspection, amenities) & welcome kit (international newspaper and welcome letter), as well as coordination with airport representative & Limousine driver.
• To ensure that the Senior Management is aware of all Club Millesime VIP arrivals.

Job Description :

• Identify and develop new business opportunities in the MSSP IP sector
• Engage with potential clients to understand their security needs and tailor solutions accordingly
• Collaborate with internal teams to create effective service offerings
• Maintain and grow relationships with existing clients to ensure satisfaction and retention
• Conduct market research to stay updated on industry trends and competitor activities
• Prepare and deliver presentations to promote MSSP solutions to stakeholders

Job Requirements :

• Age 28 - 35 years
• Candidate must possess at least a Bachelor's Degree in Information Technology, Cybersecurity, or related field
• Minimum of 3 years of experience in ICT business development or sales within the IT security industry
• Strong knowledge of Managed Security Services and IT security solutions
• Excellent communication, negotiation, and interpersonal skills
• Able to work independently and manage multiple projects simultaneously
• Fluent in English, both written and spoken
• Proficient in using CRM tools and IT security software
• Willing to work in Centennial Tower, South Jakarta

• Medical Insurance
• Medical Check Up
• Free Product Service