Total 172 support analyst job vacancies in karet tengsin tanah abang kota adm jakarta pusat dki jakarta indonesia

• Data Analysis - Collect, clean, and analyze large datasets to derive meaningful insights related to user behavior, product performance, and market trends
• User Behaviour and Analysis - Conduct deep-dive analyses on user journeys, user engagement, and conversion funnels to identify opportunities for product improvements
• A/B Testing - Collaborate with the product team to design, execute and analyse A/B tests to evaluate the impact of product changes and new features
• Reporting - Develop and maintain automated dashboards and reports to monitor key performance indicators (KPIs) and track product metrics

• At least 3 years of working experience as a data analyst preferably in a technolgy driven organization
• Proficiency in SQL and data visualization tools (e.g., Data Studio)
• Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights.
• Experience with A/B testing methodologies and statistical analysis
• Excellent communication skills to convey complex data findings in a clear and understandable manner
• Familiarity with programming languages (e.g., Python) is a plus

• Opportunity to make an impact to the world by transforming urban transportation.
• Be part of a hyper-growth organization with plenty of opportunities to springboard your career.
• Flexible and autonomous working environment with highly motivated and competent colleagues.

The Beam Group of Companies is an equal employment opportunity (EEO) organization. We are dedicated to providing an inclusive and diverse working environment where all are welcome regardless of race, language, religion, gender, nationality, age, disability or other divisive categorizations.

By submitting an application and/or confirming your candidacy, you acknowledge that you have read the Privacy Policy and consent to the Beam Group of Companies processing your data in accordance with the Privacy Policy. Please contact us if you change your mind at any time in relation to the consent you have provided.

• Membuat & upadate dashboard penawaran dan procurement dari source data S&OP
• Memonitor proses procurement dari Penawaran-inbound secara harian, mingguan dan bulanan
• Menggali insight/ issue dari pencapaian KPI tim, membuat report dan dapat memberikan rekomendasi planning berdasarkan temuan tersebut
• Berkomunikasi dengan divisi lain yang berhubungan dengan procurement
• Memastikan dan melengkapi dokumen vendor sebelum dan setelah transaksi
• Menganalisa performa vendor, harga beli dan situasi pasar
• Memastikan end to end process Procurement berjalan sesuai dengan SLA
• Membuat pengajuan terkait budget bulanan tim Procurement dan report dari aktualisasi penggunaan
• Kolaborasi dengan Procurement tim di lapangan

About the team

Job Desc

• Greet and welcome guests as soon as they arrive at the Amartha Village
• Direct visitors to the appropriate person A-teams
• Answer, screen, and forward incoming phone calls
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain Amartha Village security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front Amartha Village supplies and keep an inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing and document delivery 

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. filing and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude is a must
• Good looks and understands basic English conversations
• Have bachelor degree and/or vocational sertifcation

The ideal candidate is someone who:

• Operates with the highest levels of integrity.
• Thinks big and takes on big challenges.
• Has a continuous thirst for knowledge and is a perpetual learner.
• Strives to make themselves and everyone around them better.
• Has a passion for technology.

Job Requirements:

• Provide remote support and resolution for complex technical issues.
• Install, configure, administer, and monitor systems.
• Implement pro-active monitoring for better availability and performance.
• Identify and act quickly on opportunities to enhance customer experience.
• Strong customer-centric mindset and ability to build and maintain strong, collaborative, and effective relationships internally and externally.
• Assuring effective communication to stakeholders in the event of a service disruption, degradation, or outage to make sure that they receive the latest updates while operations teams work to restore full service.
• Continuously improve your skills, product expertise, and knowledge on related technical topics.
• Stay current with system information, changes and updates.
• Ensure that our applications and infrastructure are designed and implemented to the highest security standards thus maintaining and enhancing customer trust.

1. Perform marketing analysis
2. Develop and assess the value of data collection methods
3. Present marketing data analysis and make valuable recommendations
4. Prepare weekly, monthly, yearly, and ad-hoc reports
5. Tracks and forecasts trends related to push/pull marketing

• Install and setup laptop with Windows operating system
• Configure computer hardware, software, and IT office devices (printers, CCTV, etc.)
• Replacing laptop and computer hardware (HDD/SSD, RAM, Keyboard, etc.)
• Diagnosing and troubleshooting issues on laptops and computers
• Updating database of laptop devices

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

- Deliver processes and transactions in compliance with Risk and Financial Control policies

- Deliver FSS transactions and transaction corrections accurately processed within the timescales set by SLAs and OLAs.This involves processing transaction corrections, call out process exceptions and provide answers to transaction queries in a timely manner.
- Provide reconciled period end Tax data to Tax Team for processing of tax returns
- Prepare balance sheet reconciliations within the timescales set by the period end checklist. At period end, responsible for sub-ledgers reconciled to the general ledger and delivery of complete and accurate trial balances to Financial Control.
- Support internal audit on queries and requests for information. Provide technical support to Finance and business stakeholders via standard and ad hoc analysis and investigations as and when required.
- Contribute subject matter expertise to Finance change projects (including business requirements and user-acceptance test scripting.)
- Regularly review FSS processes for process continuous improvement opportunities. Deliver small-scale process change projects.
- Ensure that any standard operating procedures and process maps utilised to carry out FSS processes are accurate and up-to-date. Ensure that transactions, reconciliations and any supporting documentation are filed and can be recovered in accordance with Financial Control policy.
- Enhance Finance skills via an agreed and documented development plan.

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!

• Technical problem diagnosis and analysis

• Performing performance optimization

• Working closely with product team to handle a bug issue release

• Researching or Debugging technical issues

• Writing reports regarding product problems

• Reviewing product change requests

• Monitoring daily issues and giving solutions to clients

• Analyzing daily issues and recommending improvement

• Maintaining daily issue update from team members

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

We are seeking a highly motivated and skilled Lead Data Analyst - Finance to join our dynamic team at Funding Societies. As a lead data analyst, you will be part of a fun team which will be working to support all business functions with finance focus in Funding Societies. In short, the function of a data analyst is to understand the needs of the business and use data to derive a solution that you will then present, implement, and track and add value to the company and its performance. In addition to having a knack for problem-solving, it is crucial that you are willing to learn, understand, and hear the needs of our people.  We solve challenging problems. As long as you are adding value to the business, you are your own boss. You’ll get loads of support from your friendly, talented and motivated colleagues

What will you do:

• Lead, mentor & enable team members to drive a high performance team
• Ensure the timeliness and accuracy of Finance data analysts work for key projects such as finance audit, finance closing, regulatory & BAU reporting
• Pioneer and develop financial analysis capabilities within the data team, and perform some hands on analyses yourself to drive insights from multiple data sources
• Collaborate with regional Finance and various business teams, plan roadmap & quarterly OKR, drive projects and propose solutions and strategies to business challenges
• Establish best practices in coding & analytics solutions 
• Contribute to driving overall team process improvements through new frameworks, processes, and execution excellence 

What we are looking for:

Must-haves

• Qualifications Bachelor in finance and/or quantitative related disciplines or equivalent. 3-7 years of experience
• Good stakeholder management ability 
• Ability to be hands on and mentor team members problem solve 
• Prioritization skills
• Experience leading and managing team performance for at least 1 year
• Strong logical reasoning and analytical mind, with can-do attitude
• Independent learner who enjoys solving challenges (Google is your best friend)
• Outstanding communication and teamwork skills, with cross-departmental and cross-team projects experience, independently promoting project execution
• SQL, Python, visualization tools such as Tableau/Qlik experience required
• English is required

Good to have:

• Experience working in FinTech or financial industries highly preferred
• Experience in working on performance management, cost allocation, financial statement analysis, building financial model with basic accounting understanding is preferred
• Experience with agile methodology
• Understanding of ELT workflow

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

About the role

As an Admin support, you will have the opportunity to participate in important projects, create and implement strategies to enhance the adoption of new digital products for Amartha's partners across all operational areas. You will collaborate with the Field Operations team & Head Office to achieve set targets.

Responsibilities

● Performing a verification check on the submission of specimens from Point.

● Submitting specimen signing requests to the COO

● Sending specimens that have been signed by the COO to Point.

● Providing solutions for issues related to the opening of new accounts or updating specimens

faced by Point.

● Monthly recap of specimen submissions and resolutions for new account openings and

specimen changes.

The qualifications that you must have

● Open for Fresh Graduate (D3-S1)

● Have good communication skill to collaborate with cross division and field team

● Proficiency in Microsoft Office

● Comfortable working in a complex and face-paced environment

About the team

A flexible lending business support team with members scattered across multiple regions, focuses

on supporting various aspects of Amartha's business (performance disbursement, new product

features, expansion to new points, petty cash) with the goal of achieving set targets. Enthusiastic

about new ideas, they execute with an 'Above & Beyond' approach. If the initial approach doesn't

succeed, they embrace a fresh spirit to explore alternative ideas

As a Junior Video Support, you will be responsible for a portfolio of artists and labels regarding all video distribution aspects. Thanks to a perfect understanding of Believe products and client’s needs, as in-depth thinking of the music market, you will be able to debug our clients' issues and advice on best practices. You will also be utilizing Rights Management tools in order to maximize revenue for the clients.

Missions:

1/ Account Management:

• Clients daily support

• Clients issue resolution

2/ Rights Management:

• Catalog delivery to YouTube for YTAF
• Maximizing claims for client's catalog
• Manual Claiming requests
• Addressing Rights Issues on The YouTube Platform

3/ Internal Processes:

• Work closely with Video Rights and Distribution teams
• Ad-hoc video delivery tasks
• Ensure the content is being correctly monetized and irregularities free
• Follow established OKRs and work together with Global Head of Video
• Present features, case studies and creative best practices to internal team

About the team

Culture & Engagement team is responsible for building a positive working environment through various engagement programs and initiatives that fosters employee’s satisfaction, productivity, and retention

Job Desc

• Support the development and execution of engagement programs
• Help to plan and organize culture campaigns that promote team-building and social interaction
• Responsible in handling administrative and operational matters related to internal activities
• Build a good connection with employee communities to reinforce 

Requirements

• have minimum 6 months experience in handling events, campaigns, or internal communication
• willing to travel occasionally
• possess can do attitude and growth mindset
• love to build good relation with people
• nice to have exposure in creative assets

About the role

As our next Partnership Investment Analyst, you will support business team to perform service operations to individual lenders. You will also work alongside other analysts as well as other function whom will be focusing on maintaining service quality, SLA resulting to lenders satisfaction leve

Responsibilities

• Gain a deep understanding of individual lender operations requirements
• Identify gap to ideal process and SLA, gather requirements/ support from other functions (product/ engineering/ finance/ etc)
• Generate report, analysis and input for the business process improvement
• Conduct regular data reconciliation with cross related teams
• Strong individual contributor, able to work effectively with cross functional teams

The qualifications that you must have

• At least 1 year of working experience in Operations/ data analysis role
• Attentive to details, meticulous in doing numbers crunching and reporting in timely manner
• Familiar in using management information system tools and able to use BI tools is a plus
• Experience in Banking Back Office/ Fintech operations is a plus 

About the team

Our Partnership Investment operations team consists of 4 people, serving more than 100k lenders to ensure a smooth plotting, transactions, reconciliation process as well as the accuracy to maintain service  quality towards lender.

About the role

Join Amartha as a Senior Business Analyst within our Partnership Lending business unit. As a crucial member of our team, you will play a pivotal role in shaping the future of our productive and consumptive lending products. Your expertise in data analysis and strategic thinking will be instrumental in driving our mission to deliver innovative financial solutions that empower our customers and contribute to our growth.

Responsibilities

• Conducting comprehensive data analysis on our productive and consumptive lending products to gain insights into customer behavior, trends, and business performance
• Recommend solutions to improve business efficiency and product offerings
• Designing and implementing new lending products, including crafting commercials and building robust product models 
• Monitor product performance and lead continuous improvement initiatives
• Accuracy and timeliness of data analysis and reporting
• Development and launch of new lending products that meet or exceed performance targets
• Achievement of project milestones

• A Bachelor’s degree in Math, Engineering, Computer Science of related field from reputable university
• Preferably more than 2 year experience in data analytics or business analysis
• Strong analytical skills with the ability to interpret complex data and translate findings into strategic insights and actionable recommendations
• Experience in financial services (banks, P2Ps, mutifinances, etc), and familiar with product & operations
• Fluency in Bahasa Indonesia and English, both written and spoken

Moladin is looking for a skilled Pricing Analyst to join their team. In this role, you will be responsible for analyzing and interpreting data related to Car Pricing and market trends to help Moladin make informed pricing decisions. With the support of the company's cutting-edge technology and strong partner network, you will contribute to Moladin's mission of simplifying the transaction process and creating a better customer experience for agents, dealers, and customers across Indonesia.

Responsibilities

• Appraisal car condition based on inspection result and determine adjustments financing price to dealers.
• Analyze and compare the financing price to dealers against the price of the units in the market.
• Develop pricing framework to identify the best way to make Deduction.
• Give recommendations on inspection framework to improve Appraisal process.
• Conduct market research and gather data from various sources to analyze trends in the automotive industry, particularly in the used car market.
• Develop and maintain pricing models and tools to support Moladin's sales and marketing teams.
• Monitor and report on the effectiveness of pricing decisions, making recommendations for adjustments as needed.
• Assist with other analytical projects as assigned by the company leadership.

• 3+ years of experience in pricing analyst or related field in used car or car financing industry is a must.
• Prior experience in inspecting cars is highly desirable.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and draw meaningful insights.
• Proficiency in Microsoft Office and Google Worksheet.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Detail-oriented mindset and ability to manage multiple tasks and deadlines.
• Passion for automotive industry and desire to contribute to the growth and success of Moladin.

Rystad Energy is an independent energy research and business intelligence company in providing data, analytics and consultancy services to clients exposed to the energy industry across the globe. Since its inception in 2004, Rystad Energy- headquartered in Oslo, Norway, has grown significantly to become a leading energy knowledge firm globally. We provide data, analyses, transaction, and strategic advisory services to energy companies, suppliers, traders, banks, investors, and governments globally.

Role

In partnership with the Bandung Institute of Technology (ITB), Rystad Energy is excited to extend a unique opportunity exclusively for current students and 2023 graduates of ITB. We are currently seeking to onboard dynamic and talented E&P Analysts to join our team in Jakarta, Indonesia. Rystad Energy prides itself on a team comprising highly qualified and experienced analysts, consultants, and programmers. Our team is dedicated to enhancing and creating a comprehensive product and service delivery. We leverage our extensive knowledge of both global and local markets, enriched by the diverse perspectives of our international staff members. At Rystad, we are committed to driving innovation and excellence in the energy sector.

Job description

As an E&P Research Analyst at Rystad Energy, you will be engaged in a comprehensive range of responsibilities that are pivotal to our business analysis cycle and client engagements. Your role will encompass:

• Full Cycle Business Analysis: Engage in industry-specific data research, construct high-end analytical models, and work closely with our team members in Jakarta and clients worldwide.
• In-Depth Industry Analysis: Perform detailed analysis of oil and gas assets globally. This includes examining reserves, production, and financial and operational forecasts.
• Valuation Exercises: Conduct bottom-up valuations at both field and portfolio levels.
• Expenditure Analysis and Forecasting: Analyze and forecast capital and operating expenditure trends.
• Project Lifecycle Management: Verify and correct project life cycles, whether in production, under development, or discovery stages. This also involves tracking the portfolio of various companies.
• Comparative Market Analysis: Perform comparative analysis of the company’s NPV against its market capitalization. Also, compare merger and acquisition transactions against a comprehensive transaction database.
• Fiscal Regime Analysis: Analyze the tax regime in relevant business regions and assess its impact on economic forecasts.
• Content Creation and Presentation: Write insightful commentaries and actively participate in webinars to discuss industry trends.
• Client and Team Support: Provide robust support to our clients, consultants, and business development teams.

In this role, you will be instrumental in shaping the analytical foundation that supports our clients' decision-making processes in the energy sector.

Experience & Skills

• Open exclusively to candidates who are either currently enrolled at the Bandung Institute of Technology (ITB) or who graduated in the year 2023. This initiative is part of our commitment to nurturing local talent and expertise
• Possession of a university degree in a data-driven field such as Mathematics, Engineering, Economics, or Finance/Business. A Bachelor's Degree is required, with an MBA or Master's degree considered an additional asset
• Demonstrated solid analytical and problem-solving skills
• Expertise in reservoir and GnG modelling, database design development, Power BI, and Python, will be considered a plus
• Excellent command of both spoken and written English and Bahasa Indonesia, with demonstrable strong writing skills
• Candidates should be self-motivated, proactive, and able to work independently while also being a strong team player
• Proficiency in MS Excel and PowerPoint
• Only applicants with Indonesia working rights will be considered for this role

Why Rystad Energy?

• A global and quickly expanding international business culture
• A diverse, dynamic, and highly skilled working environment
• Attractive compensation and benefits
• Development opportunities in the region and internationally

Application Deadline: 30th January 2024

Contact Stephen Salomo ([email protected]) if you have any questions regarding the position. Please attach all higher education transcripts to your application.

Join us at Rystad Energy and be a part of our journey in shaping the future of energy!

As a Team Leader, you are responsible for ensuring consistency of approach & process across all Customer Support teams.

What you will do:

• Provide strong leadership and guidance to the team
• Motivate, coach, inspire and develop everyone within the team
• Ensure that support cases are prioritised in line with agreed parameters
• Take ownership of customer escalations on a regular basis, striving for timely resolution and performing root cause analysis where required
• Manage the performance and development of everyone within the team. This incorporates 1:1 reviews, supporting personal development plans, ongoing coaching and conducting 6 monthly and annual performance development reviews
• Proactively manage and plan the resolution of all outstanding customer support cases within your area of remit. This includes driving resolution %, whilst also effectively managing aged support cases, with up to date plans to resolve all outstanding cases.
• Effectively plan and review resource availability of the team to ensure adequate resources are available to meet forecast demand. To reassess plans on an ongoing basis and make any necessary adjustments to shrinkage.
• Work with support manager to ensure through induction procedures for new starters.
• As part of the leadership tea, you will be responsible for driving improvements and creating enthusiasm regarding change.
• Foster an environment of continuous improvement and development, measuring success.
• You will need to drive the achievement of SLA’s and KPI’s, including measuring, monitoring, managing, and communicating. You will set SMART objectives to support any key areas of focus.
• To comply with the company’s information  and security requirements and all the company’s business procedures, policies, and ISO/BS standards.

NielsenIQ Analytics helps our clients develop stronger and smarter sales strategies by delighting shoppers and optimizing price, promotion, assortment, and shelf. With purchase decisions being made in-store, it is imperative for brands to have distribution and sales strategies that maximize their store presence and optimize their retail investments.

The Pricing Analyst has an appreciation of NielsenIQ solutions, supporting the delivery of service to the relevant clients making sure of the quality of data insights that we share with clients, by proposing optimal analytical solutions with actionable business insights, based on a deep understanding of client needs and robust analytical expertise across various NielsenIQ solutions

Turn complexity into simplicity and show clients how to optimize their trade spend. We’re looking for an entry-level pricing analyst to work with our Price & Promotions team in Indonesia.

He/she is responsible for listening to, discovering and understanding client needs to identify analytical approaches/ solutions by leveraging NielsenIQ unique value proposition. He/she is expected to proactively build valuable client relationships and support the growth of the business

Responsibilities

Client Management

• Address client business needs, diagnosing business issues, and agreeing solutions that fully support clients’ objectives in order to deliver high growth for the NielsenIQ Analytics business while meeting the company's quality standards
• Liaise with other delivery leaders as well as other internal stakeholders (E.g. Sales, Client Service) to ensure alignment on strategies and message for each client
• Ensure all client projects deliver high value to clients with a demonstrated return on investment
• Build and maintain ongoing relationships with the identified key persons within the client organization
• Assist in ensuring adherence to the approved company policies on business conduct/ethics when servicing clients

​​​​​​​Project Management & Delivery

• Manage assigned Price & Promotion client analytics projects to ensure that they are delivered on time, with regular communication, and actionable insights and recommendations
• Perform quantitative analysis utilizing superior attention to detail when reporting research findings
• Demonstrate strong stakeholder management and project management skills
• Simplify complex outputs into actionable, understandable outcomes for clients
• Partner with internal sales channels to support revenue growth
• Work across functional business units to support organizational initiatives and business needs

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Responsibility :

1. Coordinating with service at branch offices in performing service hygiene and pest control work

2. Receiving customer complaints and informing the complaint to the service team at the branch for follow-up and treatment / inspection

3. Assisting the sales team in presenting product introduction and pest awareness to customers

4. Assist the sales team in making service / treatment work schedules and monitoring actual treatment to customers

5. Assist the service team in conducting inspections and making work reports requested by customers

6. Attend coordination meetings that discuss the progress of work requested by customers

7. Assisting the administration team to collect evidence of service (docket) which has been done by the service team at the branch

8. Assist regional NKAs to carry out surveys and cooperate with branches for the implementation of work

9. Ensure that regional NKA customers receive service quality according to standards

10. Assist regional NKA customers in facing food safety audits

1. Bachelor Degree from Biology, Entomology, Kesehatan Masyarakat or Agriculture
2. Fresh graduates or 1 year of experience
3. Active in English
4. Having driving license
5. Having knowledge about pest control
6. Having leadership, communication and presentation skill
7. Experience to operating computer especially Microsoft Excel
8. Willing to travel

1. Attractive monthly base salary
2. Training & Development

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

A Senior Tax Analyst in Indonesia needs to have a deep understanding of Indonesian tax laws and regulations, strong analytical skills, attention to detail, and the ability to work effectively within a team and across various departments. You will be responsible for Indonesia tax matters as well as providing ad-hoc tax support for the group. You will report to the regional tax lead in Singapore. 

Main responsibilities

Your duties will include, but not limited to:

• Tax compliance:
• Assist in identifying tax obligation from payments, preparing and filing accurate and timely tax returns, including income tax, value-added tax (VAT), and other applicable taxes.
• Ensure that related party transactions are conducted at arm's length and are appropriately documented in accordance with Indonesian regulations.
• Monitor changes in tax laws, regulations, and reporting requirements in Indonesia and ensure compliance with them.

• Tax audits and disputes:
• Assist in managing tax audits, inquiries, and correspondence with tax authorities.
• Help in resolving tax disputes and responding to tax-related notices and assessments.
• Develop and maintain positive relationships with tax authorities, ensure effective communication and collaboration.
• Maintain accurate and organized tax records and documents to support tax filings and audits.

• Tax planning, support and strategy:
• Collaborate with the group tax department to develop tax planning strategies to optimize the organization and the group's tax position while remaining compliant with the law.
• Analyze financial data and conduct tax research to identify tax-saving opportunities and recommend tax-efficient structures or transactions.
• Identify opportunities to leverage tax incentives and credits provided by the Indonesian government.
• Identify opportunities to improve tax processes, streamline workflows, and enhance efficiency
• Provide tax-related guidance and support to internal and group stakeholders on transactions, contracts, and business initiatives. Collaborate with other departments such as operation, finance, accounting, and legal to ensure tax-related issues are considered in overall business decisions.

• Bachelor’s Degree or equivalent in Tax or Finance
• At least 3-5 years working experience in tax roles in either established tax firm or a sizable MNC tax department;
• Good written and oral skills in Bahasa Indonesia and English. 

You should have / be

• A genuine interest in our brand and mission 
• Extreme ownership with a mission-first approach
• Ability to think strategically, opportunistically and also long-term
• Ability to zoom in (detail-oriented) and out (big picture, long-term)
• Ability to learn fast 
• High degree of professional ethics and integrity
• Exceptional communication and persuasion skills with both internal and external stakeholders
• Exceptional influencing abilities to create strong ‘voluntary’ buy-in by building strong relationships with stakeholders across all functions and levels
• A self-starter with a high degree of independence
• Lives and breathes our brand values: People Matter; Go Above & Beyond; Be Bold, Be Creative; Always Keep It Real; We’re Better Together! 

1. Flexible Work Arrangement

• Work from anywhere*!
• Remote work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, and Mental wellness support)
• Tailored coaching services for mental wellness

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those with managerial responsibilities
• Friday PM off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

Work with and support the Head of Country Marketing in the strategic development and seamless execution of key consumer and customer marketing programs.

Consumer/Strategy

• Supporting the execution of consumer marketing campaigns

• Supervising Indonesia social agency in the execution of social content production

• Preparing regular competitive review, and conducting desktop research on consumer, market/industry, and current trends

• Leading the production of POSM and merchandising, and supervising the POSM placement

• Leading Visa Indonesia Website and offer page maintenance

Customer

• Supporting the relationship and executions of co-marketing campaigns with Visa Client banks, which utilizing Visa global (FIFA, Olympic) and regional sponsorship (Shanghai Fashion Week, Wellington on a Plate, Taronga Zoo, etc.) assets, as well as Client-led events

• Leading marketing projects revenue reporting

• Leading the production of EDMs of Visa offers for distribution to Visa Client banks.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.