Job Description

• Design, implement, and maintain managed security service provider (MSSP) solutions to meet client needs effectively.
• Collaborate with sales and technical teams to ensure comprehensive understanding of client security requirements.
• Conduct assessments of clients' current security posture and identify areas for improvement.
• Manage the deployment of MSSP solutions, ensuring adherence to timelines and budgets.
• Provide technical support and training to clients on MSSP solutions and security best practices.
• Monitor and report on the effectiveness of implemented security solutions, adjusting as necessary to meet evolving threats.
• Evaluate new technologies and vendor offerings to enhance MSSP services continuously.
• Ensure compliance with relevant security standards and regulations throughout the solution delivery process.
• Act as a point of escalation for technical issues relating to MSSP solutions.
• Prepare and deliver presentations to clients and stakeholders on security strategies and MSSP capabilities.

Job Requirements:

• Bachelor's degree in Information Technology, or a related field.
• Minimum of 4 years of experience in security solution delivery or related roles within the ICT industry.
• Strong knowledge of cybersecurity threats, risk management, and security frameworks.
• Experience in deploying and managing MSSP solutions.
• Certifications such as CISSP, CISM, or similar are highly desirable.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills to effectively engage with clients and stakeholders.
• Willing to work in Centennial Tower, South Jakarta.

• Medical Insurance
• Medical Check Up
• Free Product Service

1. Guest Interaction:

   • Greet guests upon arrival at the hotel restaurant, bar, or café.
   • Provide information about food and beverage menus, specials, and promotions.
   • Assist with reservations, special requests, or specific dietary needs of guests.
   • Handle any guest complaints or issues regarding food and beverage service, ensuring prompt resolution and satisfaction.

2. Customer Service:

   • Ensure all guests receive attentive, friendly, and professional service.
   • Monitor the dining experience to ensure that guests are enjoying their meal and their needs are met.
   • Maintain a welcoming and positive attitude to enhance guest experience.

3. Coordination with F&B Staff:

   • Communicate guest preferences and requests to kitchen staff and service personnel.
   • Work closely with the F&B team (waiters, bartenders, chefs) to ensure smooth service and efficiency.
   • Assist in managing guest orders and seating arrangements.

4. Problem Solving:

   • Resolve guest complaints or service issues in a polite and efficient manner.
   • Offer alternatives, compensation, or special attention to maintain customer satisfaction.

5. Reservation Management:

   • Assist with managing restaurant reservations, ensuring efficient seating and minimizing wait times.
   • Confirm reservations and follow up as necessary.

6. Administrative Duties:

   • Maintain accurate guest records, including preferences and feedback.
   • Handle guest requests for dining arrangements, private events, or special functions.

7. Promotions and Upselling:

   • Promote F&B offerings, such as new menu items, seasonal specials, and events.
   • Upsell drinks, desserts, or higher-value menu items to enhance revenue.

8. Hygiene and Cleanliness:

   • Ensure the restaurant or dining area is clean, well-organized, and aesthetically pleasing.
   • Monitor food safety standards and cleanliness in the F&B area.

9. Event Coordination:

   • Assist in organizing and coordinating special events such as banquets, conferences, or private dinners.
   • Collaborate with the events team to ensure smooth operations.

10. Training and Support:

    • Provide guidance and support to junior F&B staff, ensuring they understand hotel service standards and guest expectations.
    • Participate in training programs to stay updated on best practices in guest relations and service.

1. Sales and Revenue Generation

• Develop Sales Strategies: Design and implement sales strategies to meet or exceed sales targets.
• Customer Acquisition: Identify and approach potential clients or customers for corporate accounts, events, and bulk orders.
• Account Management: Handle existing client relationships, ensuring repeat business and customer satisfaction.
• Sales Presentations: Present the company’s F&B offerings to prospective clients through meetings, phone calls, or emails.
• Promotions: Plan and execute special offers, promotions, and discounts to attract customers.

2. Market Research and Analysis

• Industry Trends: Stay up-to-date with the latest trends in the F&B industry and consumer preferences.
• Competitor Analysis: Monitor competitors’ offerings, pricing strategies, and promotions to stay competitive.
• Customer Feedback: Collect and analyze feedback from customers to improve sales strategies and product offerings.

3. Sales Administration

• Order Management: Process and track sales orders, ensuring timely delivery of products.
• Reporting: Prepare regular sales reports, forecasting, and performance analysis to share with senior management.
• Database Management: Maintain and update customer databases and sales records.
• Contracts and Agreements: Handle the negotiation of contracts, terms, and pricing with clients.

4. Relationship Building

• Networking: Build and maintain relationships with key clients, suppliers, and business partners.
• Customer Service: Address client concerns or complaints promptly, ensuring a high level of customer satisfaction.

5. Collaboration

• Team Coordination: Work closely with other departments like marketing, product development, and operations to ensure smooth service and effective sales.
• Event Coordination: Collaborate with event managers or catering teams to provide customized F&B services for events.
• Marketing Support: Assist the marketing team with campaigns, advertisements, and other promotional materials.

6. Budget Management

• Sales Forecasting: Assist in setting sales targets and budgets for the F&B department.
• Cost Control: Help in managing pricing strategies and margins to ensure profitability.

7. Customer Education

• Product Knowledge: Have in-depth knowledge of the F&B products or services offered by the company and educate clients on the menu, ingredients, or sourcing.
• Tasting Events: Host or participate in tastings or promotional events to educate customers about new products or services.

8. Training and Development

• Training Junior Sales Team: Onboard and train new sales staff to maintain high performance and company standards.
• Self-Improvement: Continuously seek professional development opportunities to improve sales techniques and knowledge.

General Purpose: The Event Manager coordinates the overall planning and execution of events that are scheduled in the hotel’s event spaces. Working with the Event Sales Manager and Executive Chef, the Event Manager guides clients in planning all aspects of their events, from menu to décor, and leads the Banquets & Catering team in fulfilling and exceeding the client’s vision and expectations.

Specific Responsibilities:

• Ownership of all events, from planning to execution with guidance and oversight from Director of MICE.
• Work directly with clients to plan all details of their event, including but not limited to: menus, set-ups and floorplans, AV needs, timelines, etc.
• Creates innovative set-ups, menus, and functions for groups.
• Ensures successful events, exceeding client needs and company profitability guidelines.
• Plans and executes all in-house events and assists in off-site events as needed.
• Overall Knowledge of product/services
  • Answers questions from clients confidently
  • Sells items and services that we offer and are able to execute successfully
  • Generates creative and innovative menus while working closely with our Chef
• Coordinates with Director of MICE & Director of Food & Beverage to ensure profitable bookings.
• Evaluates each piece of catering business with Event Sales Manager to ensure business can be properly serviced.
• Assists Event Sales Manager with incoming client inquiries and develop relationships with new clients, including:
  • menu selection
  • audio visual needs
  • event space set up
  • logistics and timelines
  • special requests
• Develops strong communication with Banquet Chef and Food & Beverage team.
• Develops a preferred vendors list and maintains vendor relationships. 
• Other duties as assigned by your supervisor or manager.

A Laku6 internship is unlike any other. Our interns are quick on their feet, resourceful, adaptable and learn a heck lot in a short amount of time. If you're looking to make an impact and get your hands dirty with a myriad of opportunities, this is the adventure for you.

As a D2C Business Development Intern, you'll get the chance to develop practical work experience in a tech company and get involved in exciting projects that have direct impact to our business.

During this 6 months internship you will have the opportunities:

• To learn and support plan, execution, and pivot growth experiments on online re-commerce business especially in direct to customer sales strategies
• Be responsible for the daily updates of business performances tracker
• Measure and analyze performances of business funnel and other tracker to help business team to have a full view on business performance
• Working closely with Product team to assist on going or future product development needed based on each business units needs and learnings
• Working with the different teams from product, marketing, customer support, legal, finance sales and operation

• Pendidikan Diploma atau Sarjana (Lebih disukai memiliki Jurusan Manajemen Layanan Makanan & Minuman, Perhotelan, Pariwisata, Manajemen,
• Pengalaman minimal 2+ tahun sebagai Store Manager di sektor Layanan Makanan/Minuman/Restoran,
• Pengalaman minimal 2+ tahun memimpin tim,
• Bersedia bekerja dengan sistem shift,
• Memiliki pengalaman dalam management toko.

We are seeking an innovative and empathetic Talent and Culture Manager to join our dynamic team in Surabaya, Indonesia. As a key member of our Human Resources department, you will play a crucial role in shaping our organization's culture, driving employee engagement, and attracting top talent to support our company's growth and success.

• Develop and implement comprehensive talent acquisition strategies to attract and retain high-quality candidates
• Lead and oversee the full recruitment cycle, including job posting, screening, interviewing, and onboarding processes
• Design and execute employee engagement initiatives to foster a positive and inclusive work environment
• Collaborate with leadership to develop and maintain a strong organizational culture aligned with company values
• Manage performance evaluation processes and provide guidance on career development opportunities
• Analyze HR metrics and provide data-driven insights to inform strategic decision-making
• Ensure compliance with local labor laws and regulations
• Develop and deliver training programs to enhance employee skills and promote professional growth
• Act as a trusted advisor to managers and employees on HR-related matters
• Implement and maintain HR systems and processes to improve efficiency and effectiveness
• Lead diversity and inclusion initiatives to promote a welcoming and equitable workplace
• Manage employee relations issues and facilitate conflict resolution when necessary
• Collaborate with other departments to align HR strategies with overall business objectives
• Stay updated on industry trends and best practices in talent management and organizational culture

We are seeking an enthusiastic and detail-oriented Assistant Restaurant Manager to join our team in Surabaya, Indonesia. As a key member of our management team, you will play a crucial role in ensuring smooth daily operations and delivering exceptional dining experiences to our guests.

• Assist the Restaurant Manager in overseeing daily operations, including opening and closing procedures
• Support in recruiting, training, and managing restaurant staff to maintain high service standards
• Ensure excellent customer service by addressing guest concerns promptly and professionally
• Collaborate with the management team to implement promotional activities and special events
• Monitor and maintain food and beverage quality, cleanliness, and adherence to health and safety regulations
• Assist in inventory management, including ordering supplies and minimizing waste
• Support financial management efforts by monitoring expenses and analyzing performance metrics
• Foster a positive and collaborative work environment among staff members
• Implement and maintain efficient systems for reservations, seating, and wait list management
• Stay informed about industry trends and competitor activities to contribute to the restaurant's growth strategies

We are seeking a dynamic and experienced Restaurant & Bar Manager to join our team in Surabaya, Indonesia. As the Restaurant & Bar Manager, you will be responsible for overseeing all aspects of our establishment's operations, ensuring exceptional customer experiences, and leading a team of dedicated professionals.

• Manage the day-to-day operations of the restaurant and bar, ensuring smooth service and customer satisfaction
• Oversee inventory management, including ordering supplies and maintaining optimal stock levels
• Develop and implement strategies to increase revenue and profitability
• Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene
• Recruit, train, and supervise staff members, fostering a positive and collaborative work environment
• Handle customer inquiries, feedback, and complaints promptly and professionally
• Analyze sales data and prepare reports for upper management
• Collaborate with the kitchen team to develop and update menus
• Manage budgets and control costs while maintaining quality standards
• Organize and oversee special events and promotions to attract and retain customers

Turner & Townsend is seeking an experienced accountant to help run the finance function for Indonesia which contributes significantly to our South-East Asia region that covers Indonesia, Singapore, Malaysia, Philippines and Vietnam.

• Manage end-to-end financial accounting for Indonesia which includes performing month-end accounting closing, including but not limited to journal adjustments, bank reconciliations, intercompany reconciliations, balance sheet reconciliation schedules, revenue recognition reports.
• Preparation and submission of monthly management accounts (P&L and Balance Sheet) and related schedules as a part of Group reporting. Presentation of results and providing clarifications to the Country/Regional business Leaders, as and when needed.
• Review vendor invoices and expenses processed by our offshore services team, and ensuring accounting is accurate and acceptable. Initiate vendor payments through internet banking.
• Review client invoices and credit notes with attention to values, timeliness of collections, associated costs in earning the revenue, potential accruals and deferrals of income.
• Responsible for filing sales tax returns (GST/SST/VAT/WHT). Working closely with the tax advisors to finalize tax computations and filing necessary tax returns.
• Interact with External Auditors for interim and annual audit – provide information and schedules for audit, drive efficiencies from the finance service provider and external auditors, and provide explanations to ensure smooth and timely audits.
• Assist with preparation of annual budgets, expense utilization run rates, submission of monthly P&L forecasts, timesheet and payroll cost monitoring.
• Preparation of cash flow statements on weekly basis, align with business teams and credit control team to execute related strategies from senior management.
• To become the finance systems’ champion and a finance subject matter expert to our business teams in SEA. Perform any other finance tasks as assigned from time to time by the Senior Manager.

1. PM untuk pembangunan Project Jalan Raya dan Piping
2. Mengkoordinasikan subkontraktor dan pekerja
3. Membuat rencana kerja proyek (RABP dan Metode Kerja)
4. Mengidentifikasi dan mengelola resiko agar proyek tepat waktu
5. Mengawasi semua aspek proses pembangunan

As a VCA Managed Services Senior Manager you will manage and deliver managed services engagements for Visa clients in Indonesia.

In this role, you are expected to:

• Managed Service Project Delivery: Directly drive the implementation of VCA’s strategy recommendation by working on-site with Visa clients. Lead the PMO of strategic initiatives by collaborating with client counterparts. Initiatives will typically be in cards product management, portfolio optimization, operational improvements and campaigns.
• Managed Service Project Oversight: Oversee specialist VMS resources working on-site with Visa clients. Manage client relationship and overall project management.
• Business Development: Support proposal content development, conduct research on Visa and industry data to analyze potential client needs, identify suitable Visa / VCA solutions to solve client needs
• Internal Collaboration: Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk and Merchant Solutions teams

The Project Manager will oversee the planning, implementation, and completion of various projects within MidPlaza Holding. This role is responsible for coordinating and leading cross-functional teams to ensure projects are executed successfully and meet the defined objectives. The Project Manager will be responsible for managing project timelines, budgets, resources, and deliverables to ensure project success.

Responsibilities:

• Develop and maintain project plans, timelines, and budgets.
• Coordinate project activities, resources, and tasks across cross-functional teams.
• Apply, implement project management processes and project schedule controls to ensure the project is executed properly
• Develop and manage the overall design to be developed for a project including construction procedures and program.
• Manage and communicate all design requests to the project team.
• Controlling the safety and applying zero accident working environment.
• Ensure projects are completed on time, within budget, and in accordance with quality standards.
• Manage project documentation and ensure proper documentation is maintained throughout the project lifecycle.

• Bachelor's degree in Architecture.
• Have experience in residential project/landed house.
• Proven experience as a Project Manager or similar role.
• Have ability to develop, manage project design, and budget controlling.
• Strong leadership and project management skills.
• Excellent organizational and time management skills.
• Excellent communication and interpersonal skills.

Kami mencari Business Manager (Team Leader) yang berpengalaman untuk memimpin dan mengawasi pekerjaan karyawan di perusahaan kami. Tugas utama adalah bertanggung jawab untuk memastikan efisiensi operasi bisnis serta menetapkan tujuan strategis kedepannya. Selain itu juga harus memiliki kompetensi memberikan bimbingan untuk peningkatan kinerja, dengan cara yang menggabungkan visi dan budaya perusahaan. Tujuannya adalah untuk memastikan profitabilitas kegiatan perusahaan kami untuk mendorong pembangunan berkelanjutan dan kesuksesan jangka panjang.

Tanggungjawab Kerja:

• Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target
• Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan
• Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.
• Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas
• Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin tim min 2th
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Manager (Lembaga Keuangan Sistem Grameen diutamakan)
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di seluruh wilayah Pemalang

Kemampuan yang Dibutuhkan:

• Disiplin Tinggi (berintegritas, jujur & transparan)
• Memiliki kekuatan komunikasi & berkolaborasi dengan tim
• Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
• Mudah beradaptasi pada perubahan dan berorientasi pada target
• Mampu membangun budaya coaching untuk meningkatkan performa tim

Kami mencari Business Manager (Team Leader) yang berpengalaman untuk memimpin dan mengawasi pekerjaan karyawan di perusahaan kami. Tugas utama adalah bertanggung jawab untuk memastikan efisiensi operasi bisnis serta menetapkan tujuan strategis kedepannya. Selain itu juga harus memiliki kompetensi memberikan bimbingan untuk peningkatan kinerja, dengan cara yang menggabungkan visi dan budaya perusahaan. Tujuannya adalah untuk memastikan profitabilitas kegiatan perusahaan kami untuk mendorong pembangunan berkelanjutan dan kesuksesan jangka panjang.

Tanggungjawab Kerja:

• Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target
• Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan
• Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.
• Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas
• Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin tim min 2th
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Manager (Lembaga Keuangan Sistem Grameen diutamakan)
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di seluruh wilayah Kendal

Kemampuan yang Dibutuhkan:

• Disiplin Tinggi (berintegritas, jujur & transparan)
• Memiliki kekuatan komunikasi & berkolaborasi dengan tim
• Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
• Mudah beradaptasi pada perubahan dan berorientasi pada target
• Mampu membangun budaya coaching untuk meningkatkan performa tim

Guest Service / Reception Agent
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, 
What you will be doing:
Greet, check in, respond to requests and settle accounts while providing exceptional service
Take the initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy.  

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

As an IT Project Manager, you will be responsible for overseeing and managing a variety of IT projects aimed at delivering innovative digital solutions in alignment with our strategic objectives. You will coordinate with cross-functional teams to ensure projects are delivered on time, within scope, and within budget while adhering to quality standards.

What you will do:

• Lead the project planning process, including scope definition, resource allocation, and project timeline creation.
• Collaborate with stakeholders to gather requirements, define project objectives, and ensure effective communication throughout the project lifecycle.
• Manage project risks and issues, developing mitigation plans as necessary to ensure project success.
• Monitor project progress, conduct regular status meetings, and prepare detailed project reports for stakeholders.
• Ensure adherence to project management methodologies, quality standards, and best practices.
• Facilitate training sessions and workshops to guide teams in project execution.
• Evaluate project outcomes and report on key performance indicators to improve future project implementation.

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.

• Minimum 5 years of experience in project management, preferably in the IT or telecommunications sector.

• Proven track record of successfully managing IT projects from initiation to completion.

• Strong understanding of data and project management methodologies (e.g., Agile, Scrum, Waterfall) and tools.

• Excellent communication, leadership, and interpersonal skills, with the ability to motivate teams and influence stakeholders.

• Analytical mindset with strong problem-solving abilities and attention to detail.

• Certification in project management (e.g., PMP, PRINCE2, or similar) is a plus.

• Familiarity with software development life cycle (SDLC) and IT infrastructure is advantageous.

• Proficient in using project management software and tools (e.g., JIRA, Microsoft Project, Trello).

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

-Secara konsisten memastikan dan mengawasi situasi dan kondisi toko secara menyeluruh sesuai SOP

-Mengelola inventory : stock opname dan movement stock pada produksi bakery, cake, dan kitchen

-Membuat, mereview dan menganalisa terkait strategi yang efektif untuk meningkatkan penjualan di toko dengan berkoordinasi dengan atasan

-Memastikan anggaran toko dipatuhi dengan ketat dan semua biaya dikendalikan termasuk biaya toko, harga pokok, waste (%) & biaya tenaga kerja (Labor hours)

-Memastikan semua staff memahami tentang product knowledge, best seller, informasi promosi & lainnya terkait penjualan makanan & minuman

-Memastikan semua staff menjalankan customer service excellent

-Melakukan review kinerja ke semua staff pada setiap proses di toko

-Memotivasi, membimbing, & melatih staf dalam meingkatkan penjualan dan pemenuhan produksi toko

-Bertanggungjawab atas pemeliharaan asset di toko secara keseluruhan dan melaporkan ke bagian terkait jika ada masalah

-Menyiapkan laporan & analisa penjualan harian, mingguan & bulanan