• Nurture the children throughout their learning activities
• Collaborate with teachers to monitor the development of students
• Work with students in the classroom to promote their learning and development
• Assist children with daily routines such as eating, dressing, and personal hygiene

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives for example by controlling pests, improving hygiene, and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as fundamental rights of all of its colleagues. We live our values of service, Relationships, and Teamwork which our colleagues across the world identified.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader that provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments, and protective uniforms and equipment: focusing on top-quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacific. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal, Marketing & Innovation in the Rentokil Initial Head Office locations and in the Country. Working within our function departments, you would be supporting all of our businesses.

We are looking for a qualified HR business partner to oversee all human resources operations and ensure they’re aligned with our business goals. Our ideal candidates should have solid experience with HR practices and employee management. You will communicate with the board of directors and with senior managers to express new ideas and suggest solutions, considering budget limitations and our company culture. Ultimately, you should be able to act as a consultant on human resources management and organizational changes.

Responsibilities

• Identify appropriate training needs development and business strategy by creating a Training Need Analysis (TNA).
• Design, both internally and with external vendor training, solutions to meet training needs. This can be in the form of coaching, classroom training, 1 on 1 session, on the job training and e-learning.
• Reviewing the training that has been carried out and making improvements to TNA next (PDCA).
• Ensure that the training budget is used effectively and training expenditures do not exceed the specified budget.
• Provide support and direction to leaders regarding matters related to Learning and Development.
• Prepare and coordinate the preparation of career planning and succession plans together with the Regional Sales Manager (RSM), Sales Director (SD) and Sr. Marketing Manager.
• Provide recommendations to RSM, SD and Sr. Marketing Manager in progress career development such as promotion, transfer, demotion and training programs regarding the PDR results.
• Collaborate with Industrial and Employee Relations Officers in developing programs that can foster and increase a sense of togetherness and strengthen teamwork.
• Helping RSM, SD and Sr. Marketing Manager in following up on the action plan which was made based on the results of the YVC survey.

1. S1 Management/Psychology/Finance/Business Administration (or any related major)
2. Have min 4 years of experience as an HR Generalist or as a trainer.
3. Excellent in English both Verbal and Written
4. Good communication skills (verbal and written) at all levels
5. Have the ability to design and create various types of training
6. Have knowledge of budget preparation and management
7. Understand strategy and business processes
8. Ability to make presentations
9. Ability to provide coaching
10. Ability to work with little supervision
11. Have skills in providing solutions (problem-solving)
12. Having knowledge of HR Strategy/Processes (Talent Attraction, Development, and Retention)

• Basic Salary
• Allowance
• Performance Bonus
• Career path

A learning and development coordinator examines the unique training needs of their company and determines which programs, educational platforms, and instructional style will give their workforce the best chance of success. Then communicate this information to management, find relevant training programs, and oversee the implementation process.

Qualifications:

• Strong inter-personality and leadership skill
• Familiar with training methods and techniques
• Proficieny in English and computer literate
• Creative thinker with ability to work on own initiative
• At least 2 years in proven experience f delivering training program

• Understanding organization's goals to affectively create a training strategy to fit
• Identify training program for business process of each department
• Coordinate and assist training activities with departmental trainer dan Department Head
• Oversee program implementation while tacking the results and maintaining detailed records
• Prepare and communicate the training calendar on regular basis and ensure all the training activities are delivered as per the training calendar
• Prepare and maintain monthly training report to tract learning effectiveness

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

INDICO believes that we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do, but not limited to:

●       Run all operational tasks from the learning program including student management, learning tools management, data, and document management.

●       Ensuring student learning journeys meet with the learning planned.

●       Maintaining student engagement during the learning process.

●       Following up on student feedback with the stakeholders.

●       Managing learning facilitators team.

●       Conduct the post-learning activities including student graduation, student report, and mentor rating.

●       Candidates must possess at least a Bachelor’s Degree; any major may apply.

●       Having 2+ years of experience in student services, faculty services, or similar roles.

●       Well-organized and have good attention to detail.

●       Excellent communication, interpersonal, and problem-solving skills.

●       Experienced in managing a team/group.

To contribute to the scholarship and intellectual life of the University by conducting University TriDharma as appropriate under Head of Department supervision. To  participate in the University and wider Department activities. The main responsibility includes the following :

• To engage in undergraduate teaching. The range of duties may vary from time to time but faculty are engaged primarily in lecturing. Some class teaching may also be required. 
• To conduct research, which enhances the School’s high academic reputation. Publication of articles in refereed journals or proceedings, author of book, book editing, module/lesson plan, book translation, and seminar/conference presenter/speaker are some alternative outcomes. 
• To manage as appropriate any research grants secured, including the recruitment and management of any research assistants. To be responsible for the timely delivery of associated research reports. 
• To engage in examining duties, i.e. the production of exam questions/papers, exam marking and moderation. 
• To participate in various Community Development activity approved by the University. 
• To act as academic advisor to students and to refer students to sources of pastoral support. 
• To participate in various University events as committee. 
• To implement other duties and tasks required by Faculty and/or Rectorate. 

Pengajar yang memberikan pemahaman yang komprehensif tentang pembuatan sepatu, sehingga bisa mengembangan ketrampilan yang diperlukan dalam pekerjaan.

• Familiar with delivering 3 (three) core subjects namely English, Mathematics, and Science
• Provide creative materials and resources for children to explore in learning activities and imaginative play 
• Organize and lead activities designed to promote physical, emotional and social development of children 
• Plan, prepare and develop schemes of work and lesson plans 
• Evaluate children behavior and performance in classroom 
• Develop and maintain a constructive and ongoing rapport with children and parents

• Memastikan Pencapaian Target Penjualan
• Menjalankan Oprasional Cabang Sesuai Standard
• Memastikan Program Kerja Penjualan Berjalan Baik
• Membina SDM di Kantor Cabang
• Menjalin Komunikasi dan Hubungan Kerja dengan Mitra Kerja/ Toko
• Melaksanakan Tugas Tambahan yang di Berikan Atasan

To contribute to the scholarship and intellectual life of the University by conducting University TriDharma as appropriate under Head of Department supervision. To  participate in the University and wider Department activities. The main responsibility includes the following :

• To engage in undergraduate teaching. The range of duties may vary from time to time but faculty are engaged primarily in lecturing. Some class teaching may also be required. 
• To conduct research, which enhances the School’s high academic reputation. Publication of articles in refereed journals or proceedings, author of book, book editing, module/lesson plan, book translation, and seminar/conference presenter/speaker are some alternative outcomes. 
• To manage as appropriate any research grants secured, including the recruitment and management of any research assistants. To be responsible for the timely delivery of associated research reports. 
• To engage in examining duties, i.e. the production of exam questions/papers, exam marking and moderation. 
• To participate in various Community Development activity approved by the University. 
• To act as academic advisor to students and to refer students to sources of pastoral support. 
• To participate in various University events as committee. 
• To implement other duties and tasks required by Faculty and/or Rectorate. 

• Conducting training needs assessments to identify gaps in skills and knowledge within the sales team
• Design, prepare, and deliver training and development programs about sales techniques, including prospecting, negotiation, closing deals, and relationship management
• Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs
• Observe sales encounters and collect feedback, results, and performance data of trainees after sessions
• Assist with the development and support of a Learning Management System and other scalable learning solutions 

Company & Role Overview

AYANA Hospitality is a renowned hospitality company that strives to provide exceptional experiences and services to its guests. With a portfolio of luxurious hotels and resorts around the world, AYANA Hospitality prides itself on delivering top-notch quality and creating memorable moments for its visitors.

We are currently seeking a dedicated and passionate English Teacher to join our team at AYANA Komodo resort, located in the stunning Komodo National Park in Indonesia. As an English Teacher, you will have the opportunity to inspire and educate students from various backgrounds while enjoying the breathtaking natural beauty of the region.

If you have a love for teaching, a strong command of the English language, and a desire to work in a dynamic and beautiful setting, we would love to hear from you.

• Develop and implement engaging lesson plans that align with the curriculum
• Teach English language skills to students of different age groups and proficiency levels
• Provide a supportive and inclusive learning environment
• Assess and evaluate students' progress and provide feedback
• Utilize technology and other educational resources to enhance learning
• Collaborate with colleagues to share best practices and actively participate in professional development opportunities

• Participate in school events and activities
• Communicate with parents and provide regular updates on student progress
• Contribute to the overall success and growth of the English program

Requirements

• Bachelor's degree in English, Education, or a related field
• Teaching certification or relevant teaching experience
• Native or near-native English fluency
• Experience teaching English as a second language is preferred
• Passion for education and a commitment to student success
• Excellent communication and interpersonal skills
• Flexibility and adaptability in a multicultural environment

• Working hours: Monday - Friday, 8:00 AM to 4:00 PM
• Contract Period: 1 year

The Machine Learning Engineer will be responsible for the following activities:

1. interpret our customers’ needs, and extract value from their data using GCP and its suite of tools
2. be involved in pre-sales activities as well as building upon our customers’ cloud infrastructure, creating analytics in the cloud
3. advocate for Google Cloud Platform and all of its products: Vertex AI, Cloud SQL, BigQuery, etc.
4. understanding the customer's requirements and suggesting a product or service accordingly
5. demonstrating the product and services
6. develop new products or integrations as required
7. undertake such duties and exercise such powers in relation to the Group Companies and its business as the Board shall from time to time assign to or vest in him;
8. in the discharge of such duties and in the exercise of such powers, observe and comply with all resolutions, regulations and directions from time to time made or given by the Company or the Board;
9. unless prevented by ill health or accident, devote so much of his time and attention and ability to the discharge of his duties hereunder;
10. in pursuance of his duties hereunder perform such services for any Group Company and accept such offices in such Group Company as the Board may from time to time reasonably require; and

• Create innovative lesson plans and enhance the learning environment for students.
• Collaborate with teachers to monitor the development of students.
• Work with students in the classroom to promote their learning and development. 
• Observe and evaluate student's performance and development.
• Understand the teacher's routine when when it comes to delivering a lesson plan and running the class in the event that the teacher is absent on a particular day.
• Develop and maintain a constructive and ongoing rapport with children and parents.

To contribute to the scholarship and intellectual life of the University by conducting University TriDharma as appropriate under Head of Department supervision. To  participate in the University and wider Department activities. The main responsibility includes the following :

• To engage in undergraduate teaching. The range of duties may vary from time to time but faculty are engaged primarily in lecturing. Some class teaching may also be required. 
• To conduct research, which enhances the School’s high academic reputation. Publication of articles in refereed journals or proceedings, author of book, book editing, module/lesson plan, book translation, and seminar/conference presenter/speaker are some alternative outcomes. 
• To manage as appropriate any research grants secured, including the recruitment and management of any research assistants. To be responsible for the timely delivery of associated research reports. 
• To engage in examining duties, i.e. the production of exam questions/papers, exam marking and moderation. 
• To participate in various Community Development activity approved by the University. 
• To act as academic advisor to students and to refer students to sources of pastoral support. 
• To participate in various University events as committee. 
• To implement other duties and tasks required by Faculty and/or Rectorate. 

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

The purpose of the role is to design, deliver and execute an effective training plan across all Dyson retailers, the front-line team and demonstrators (Experts & Stylists) covering all aspects of product knowledge and ‘why Dyson’ sales skills. Accountability for training budget and team management.

Description of Duties:

Deliver internal training and education on all new and existing products, to support the development, knowledge and engagement of Dyson products within the front-line teams (Experts/Stylist, Retail activation team, and NAM Team)

• Develop and deliver comprehensive training sessions on new and existing products to ensure knowledge, engagement and enthusiasm is transferred
• Develop, apply and facilitate an engaging annual calendar of training sessions for line managers across retail, customer care and commercial functions to build core line manager skill sets of performance management training, development plan delivery and giving and receiving feedback.
• Coach, deliver constructive feedback and ensure a high level of product knowledge and sales skills are embedded and transferred to front line teams
• Adapt, develop and execute the Training programmes for Dyson and Retailer´s sales staff.
• Work with external providers to develop Training programmes that build the capability of our Sales Team
• Apply Dyson materials to functional environments to ensure relevance and impact e.g. role play materials suitable for engineering and retail environments where the performance conversations can be tougher and done through remote working.
• Prioritize remote teams of retail and customer care where existing gaps are greatest and team sizes largest.
• Support core commercial teams where first line management roles are common and line manager skill set may not have been broad or deep.
• Develop role play materials to drive a culture of giving and receiving feedback and influence functional leaders to prioritise this as a top-down behavior.
• Develop strong relationships with HR Business Partners, individuals and understand processes within the market to support facilitating relevant sessions and ensure visibility of activity and desired outcome.

The purpose of this role is to work collaboratively with our National Account Team, District & Area Managers and Marketing to develop annual strategies per retailer and per category and create annual content.

• Build and foster a strong Experts (Sales Advisors) and Stylist (Beauty/Hair Sales Advisors) community by delivering and executing impactful and inspiring training for our Experts and Stylists community.
• Collaborate with the marketing team to prepare visuals and guidelines that are locally relevant and compliance with Dyson standards.
• Ensure Dyson Perfect demo is well executed in stores working closely with trade marketing.
• Be the voice of the market into global training meetings, stay update on the new technology and available Dyson resources.
• Visit stores at least on a bi-monthly basis to ensure perfect demo is executed – regular travel is required.

Deliver external training sessions to retailer store staff, driving Dyson brand advocacy and enhancing their ability to sell Dyson products.

• Plan, design and deliver training through ‘Dyson or retailer academies’, increasing their product knowledge, awareness of the brand and help them deliver the ‘why Dyson’ message.
• Liaise with Marketing and the retailer to produce materials for store staff to be used in conjunction with training sessions and ways of selling to drive advocacy.
• Plan focused training sessions in line with market activity to support Dyson plans.  Provide training tools to enable excellent sales execution.

Provide a comprehensive induction program to ensure all new colleagues are equipped with the knowledge and tools to excel within their roles

• Deliver comprehensive inductions to all new colleagues.
• Periodically evaluate the induction program and recommend changes to drive enthusiasm, knowledge and passion for the brand.
• Develop methods to test knowledge and ensure the induction structure provides opportunity to learn about the products.

Develop new training platform utilizing latest technology in order to have continuous engagement and longer lasting impact of face-to-face training sessions and enable fast sharing of best practices.

Requirement: (Experience, Knowledge & Skills)

• Experience in working with and understanding electrical retailers
• Experience in working with and understanding beauty retailers or beauty brands other than Dyson (essential)
• Relevant qualification and experience in training delivery (essential)
• Previous soft sales skills training delivery (listening / questioning and closing)
• Training design and delivery in large, matrix organizations where engagement of multiple stakeholders is required
• Fluency in verbal and written communication skills in English
• Excellent organizational and planning skills
• Presentation skills – able to present confidently in front of  varied audiences
• Ability to work in a fast-paced and challenging environment
• Team player leading by example
• Adaptable/flexible – able to multi-task
• Budgetary planning
• Ability to travel across the country to attend meetings and training events
• Drive and motivation

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• Create innovative lesson plans and enhance the learning environment for students.
• Collaborate with teachers to monitor the development of students.
• Work with students in the classroom to promote their learning and development. 
• Observe and evaluate student's performance and development.
• Understand the teacher's routine when when it comes to delivering a lesson plan and running the class in the event that the teacher is absent on a particular day.
• Develop and maintain a constructive and ongoing rapport with children and parents.

• Familiar with delivering 3 (three) core subjects namely English, Mathematics, and Science
• Provide creative materials and resources for children to explore in learning activities and imaginative play 
• Organize and lead activities designed to promote physical, emotional and social development of children 
• Plan, prepare and develop schemes of work and lesson plans 
• Evaluate children behavior and performance in classroom 
• Develop and maintain a constructive and ongoing rapport with children and parents

Responsibilities :

• Teach Mandarin language skills effectively for Elementary School
• Develop engaging lesson plans.
• Assess student progress regularly.
• Create a positive learning environment.
• Integrate cultural elements into teaching.
• Communicate with parents/guardians.
• Engage in professional development.
• Collaborate with colleagues and stakeholders.

• Organize and deliver training all New Hires and prepare them for production
• Develop, facilitate and complete training needs and refresh training plan at QA team level, on assigned services or studios
• Create training content based on available resources - constantly be up to date according to needs; upload all content in Learning Platform
• Provide monthly and quarterly Training activity report to Managers at Service and BU level
• Test all team for tech knowledge on assigned service/studio

About the role

We are seeking a new Senior Learning Strategy & Program to join our team. To be successful in this position, you’ll be a self-starter, and capable of delivering brilliant creative ideas

Responsibilities

• Developing a Comprehensive & Structured Learning Program for Head Office Employees, especially for the Tech & Product Team
• Developing Curriculum & Learning Module 
• Developing a Reinforcement Program to ensure a learning program can impact performance
• Good knowledge in Instructional design
• Proficient in Learning Management Systems (LMS)

The qualifications that you must have

• Experience 2-5 years in the Technology Company
• Have a Portfolio of modules/project
• Strong interpersonal and communication skills
• Fluent in English would be a plus point
• Willingness to take initiative and fast-learner
• Communicative and enjoys working in teams

• Create innovative lesson plans and enhance the learning environment for students.
• Collaborate with teachers to monitor the development of students.
• Work with students in the classroom to promote their learning and development. 
• Observe and evaluate student's performance and development.
• Understand the teacher's routine when when it comes to delivering a lesson plan and running the class in the event that the teacher is absent on a particular day.
• Develop and maintain a constructive and ongoing rapport with children and parents.

• Join projects, design, implement, test, and release high-quality Generative AI features to satisfy demands.
• Follow the latest trend of NLP technologies especially LLM, Agents, RAG, Embeddings, and VectorDB and explore their applicability for business needs.
• Create technical documentation, and communicate clearly across the product team.
• Support team members to review, feedback, and onboard.

• Familiar with delivering 3 (three) core subjects namely English, Mathematics, and Science
• Provide creative materials and resources for children to explore in learning activities and imaginative play 
• Organize and lead activities designed to promote physical, emotional and social development of children 
• Plan, prepare and develop schemes of work and lesson plans 
• Evaluate children behavior and performance in classroom 
• Develop and maintain a constructive and ongoing rapport with children and parents

AYANA Hospitality is seeking a motivated and detail-oriented Learning and Development (Training) Officer to join our team at AYANA Midplaza, Jakarta. As the Training Officer, you will be responsible for assisting in the coordination and delivery of training programs and initiatives to enhance the skills and knowledge of our employees.

Responsibilities:

• Assist in the design, development, and implementation of training programs based on identified organizational needs
• Coordinate and schedule training sessions, including logistics and resources needed
• Create training materials and resources, including handouts, presentations, and e-learning modules
• Facilitate training sessions, either in-person or virtually
• Conduct post-training evaluations and gather feedback to continuously improve training programs
• Collaborate with subject matter experts and internal stakeholders to ensure the effectiveness and relevance of training programs

• Bachelor's degree in Human Resources, Training, Education, or a related field
• Minimum of 2 years of experience in learning and development, specifically in coordinating and delivering training programs
• Familiarity with instructional design principles and adult learning methodologies
• Strong communication and presentation skills
• Organized and detail-oriented with excellent time management skills
• Proficient in Microsoft Office Suite
• Ability to work independently and collaborate effectively in a team environment

This position is responsible to oversee and manage the learning and development process for all talent in the hotel.  This position will ensure that all learning activities support Accor Hotels philosophy of creating an environment where each and every member of the team is recognized as talent and feels valued for their contribution.   

Assistant Learning and Development Manager will co-ordinate the actions of the hotel leaders and team in the elements of the Talent Journey including but not limited to, Employer Branding, Recruitment & Selection, Induction & Onboarding, Performance Management & Feedback, Learning & Development, Talent Potential Identification, Career Management, Culture Diversity & Inclusion, Policies & Procedures, Corporate Social Responsibility and Satisfaction & Engagement with the objective of providing business support to all departments through collaboration and coaching.  

Assistant Learning and Development Manager is to ensure that all members of the team are aware of the company mission, live the values and are consistent in their behavior to enable excellence in serving and anticipating guest needs. 

Custodian of the Company Culture 

• Ensure that the guest is at the center of every single strategic initiative, project or process; 

• Share the vision and strategy of Accor Hotels, the brand and the hotel, giving everyone the opportunity to contribute, collaborate and innovate; 

• Provide feedback from the guest on the teams’ performance to the team; 

• Ensure that all team members feel trusted and valued for their accountability and risk taken. 

Employer Branding 

• Establish relationships with local schools and universities; 

• Engage in social media to promote the hotel as best place to work; 

Recruitment and Selection 

• Deliver training on behavioural interviewing and selection to the heads of department and those responsible for recruitment; 

• Identify high potentials through vertical and laterally movements within existing talent by providing recommendations for departmental transfer in accordance to their skill set; 

• Assist in monitoring present and future trends in the local labor situation, social legislation and make appropriate recommendations. 

Induction and Onboarding 

• Establish onboarding procedures which ensure new talent feel welcome and all team members are prepared for the new talent arrival; 

• Co-ordinate and conduct orientation programs and three month training plans; 

• Appoint a support person within the operational team for each and every new talent; 

• Seek feedback from new talent in their first month of employment; 

• Arrange probationary reviews and provide feedback to talent. 

Performance Assessment and Feedback 

• Train leaders in the annual performance appraisal process in line with the Leadership Capability Framework; 

• Work with line managers to analyse performance by identifying area for improvement; 

• Encourage an environment which supports open ongoing feedback and coaching to breach gaps for better performance; 

• Celebrate team and individual success; 

• Train and assist managers in setting objectives and goals for talent which are SMART and inline with the business strategy;

Learning and Development 

• Conduct/review training needs analysis annually and budget accordingly; 

• Plan training for future skill requirements and not just current; 

• Ensure development and implementation of annual training plan training to address and narrow the peformance gap; 

• Maximise the use of Accor Hotels Academie programs to address gaps in performance; 

• Deliver all BrandPremise, Service Promise and quality standards training to all members of the team;  

• Maintain accurate reporting on the the training delivery and learning programs implemented;  

• Evaluate the effectiveness of the training for ROI and ROE; 

• Seek feedback from participants and their managers for effectiveness of learning and development programs; 

• Create a learning environment where each person has a personal development plan; 

• Follow up talent after attending Accor Hotels Academie training programs to support the application of learning on the job; 

• Co-ordinate cross exposure and project based learning for star talent;