• Monthly reconciliation of merchant sales data and brand sales data for merchant incentive or merchant/ brand subsidies
• Communicating with merchant/ brand in order to match reconciliation data
• Monitoring incoming merchant invoices until payment by finance department for merchant incentive
• Request invoice to Finance Dept and monitoring payment for merchant/brand subsidies
• Internal circulation for Agreements or Commitment Letters
• Documentation, filling, and distribution of agreements or commitment letters

About The Role

As a Front Office Expertise at Awan Hills, you will oversee the daily operations of the front desk, ensuring smooth check-in and check-out processes, and providing exceptional guest service. Setup the standard of Front Office. Lead the front office team, handle guest concerns, and collaborate with other departments to enhance the guest experience. Your role will be crucial in maintaining service excellence and team performance.

Job Responsibilities

• Responsibility and setup the Front Office SOP for the whole operation team in the Front Office and guarantee to be implemented accordingly
• Supervise and manage the front office team to ensure efficient daily operations
• Oversee check-in, check-out, and guest inquiries, ensuring a smooth and pleasant experience
• Train, mentor, and evaluate front office staff performance
• Handle guest complaints and resolve issues promptly and professionally
• Coordinate with other departments to ensure seamless communication and service delivery
• Prepare reports and ensure compliance with company policies and standards
• Shift handover properly within the Front Office team and Hotel team
• Direct report to Operation Manager as a daily basis related to the Operation Team in Awan Hills Property and other project.

• Minimum of 2 years of experience in a supervisory role in a 3-star or local hotel’s front office or in the same hotel style is a plus
• Having experience for the Pre Opening Property was the additional plus point
• Willing to work on office hours from Monday to Friday from 9AM - 6PM and standby for the hybrid meeting
• Willing to be placed in any AMODA’s Property location
• Strong leadership, communication, and problem-solving skills
• Ability to manage a team, work under pressure and efficient time, and multitask efficiently

• Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues 

• Check that all Front Office employees report to work punctually and are well groomed before each of their shift 

• Conduct daily briefings and ensure that all pertinent information is well received by team members 

• Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions 

• Ensure the efficient and effective operation of the Front Office and that departmental standards and procedures set out are strictly adhered to 

• Liaise with Reservations Department in a high house situation and recommend actions to be taken. Check on closed-out dates to ensure efforts are made to achieve 100% occupancy with the highest yield possible 

• Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates 

• Liaise with Finance Department to ensure that credit procedures are properly carried out 

• Analyze market trend, review rooming list and motivate Front Office employees to up-sell rooms with the view of achieving higher yield and increasing revenue 

• Coordinate and monitor major group movements for meetings and conferences, and ensure that action plans cover all areas of operations handling 

• Makes courtesy calls to VIPS, long stay and corporate guest to obtain feedback and pro-act to handle any lapses in service standards 

• Handle all guest correspondences and ensure prompt follow-ups 

• Manage daily room inventory and coordinate with Housekeeping to ensure requested rooms are cleaned according to arrival times 

• Constantly monitor team members’ appearance, attitude and degree of professionalism 

• Prepare detailed induction programs for new employees 

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business 

• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service  

• Prepare payroll and gratuity reports  

• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication  

1. Sosialisasi kepada ibu-ibu di pedesaan mengenai program pembiayaan usaha dari Bank BTPN Syariah

2. Mengajak ibu-ibu untuk bergabung menjadi nasabah Bank BTPN Syariah sehingga mereka dapat meningkatkan kesejahteraan dan taraf hidup ekonomi keluarga

3. Membentuk kelompok sentra produktif yang terdiri dari Ibu-Ibu golongan ekonomi menengah kebawah

4. Memberikan pinjaman modal usaha nasabah

5. Melakukan pembinaan dan pelatihan kepada para Nasabah agar usaha/bisnis mereka berjalan dengan baik

6. Membina hubungan baik dengan para nasabah

7. Melakukan penarikan angsuran dari nasabah dengan mengadakan pertemuan setiap dua minggu sekali

Front Office Manager
First impressions are everything! As a Front Office Manager, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activitiy

What you will be doing:

• Develop, conduct maintain all  training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.

• Work closely with the Hotel Manager / General Manager in establishing and monitoring policies and guidelines in operation.

We are looking for a dedicated and professional Front Office Supervisor to lead our front desk team and ensure exceptional guest experiences. As a crucial part of our hospitality team, you will oversee daily front office operations, train and motivate staff, and provide support to the Front Office Manager.

Responsibilities:

• Controling FDA & GRO staff
• Coordinate with other departments for complaints, guests requests and room arrangements.
• Responsible to ensure Daily Operation ran well and smooth at all area
• Able to perform well under pressure, open minded person.
• Having passion to serve, sociable, and open minded.

• Educational and Professional Qualification (Min Diploma In Hospitality Industry)
• Relevant working experiences.
• Understand and knowledgable of Front Office and Hotel Operations
• Honest, responsible, hardworker and willing to help
• Excellent English Communication

We are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to support our front office operations. In this role, you will play a crucial part in ensuring the smooth and efficient functioning of the reception area, assisting in managing the front desk team, and providing excellent service to our guests.

Responsibilities:

• Assist the Front Office Manager in overseeing daily front desk operations.
• Ensure that guests receive a warm and friendly welcome upon arrival.
• Handle guest inquiries, complaints, and requests in a professional and timely manner.
• Coordinate and manage reservations, check-ins, and check-outs efficiently.
• Train and mentor front desk staff to maintain high standards of customer service.
• Monitor front desk activities and ensure compliance with company policies.
• Assist in managing the front office budget and inventory of supplies.
• Collaborate with other departments to enhance the guest experience.
• Perform other related duties as assigned by the Front Office Manager.

• Proven work experience as a Front Office Manager minimum for 1 year
• Diploma/ Bachelor’s degree in hospitality management or relevant field
• Proficiency in English (oral and written)
• Solid knowledge of OPERA Hotel System
• Excellent communication and people skills
• Willing to be placed in Karawang

Melakukan Survey dan Menganalisa Calon Nasabah agar mendapatkan kredit Motor

• Supervise all front office operations, including check-in/check-out procedures, reservations and guest services
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Handle guest complaints if they have not been dealt with by team members and provides a rapid solution
• Assist the FOM with the design and implementation of new procedures, when necessary
• Maintain vigilance regarding possible fraud, theft and potential security risks
• Ensure communication procedures are effective and efficient on a day-to-day basis, so that service standards are not compromised
• Carry out Duty Management functions as required.
• Support the management with on-going On Job Training Programs within the department to meet Brand and Service Standards
• Induct new staff into the team, department and Hotel in the first week of their employment following guidelines.
• Collaborate with the Front Office Manager in creating a team that works together with trust and takes responsibility to meet the goals of the department / Hotel
• Ensure the ALL Accor loyalty programme is promoted to guests.

Melakukan penagihan kepada nasabah melalui telpon

Melakukan penagihan kepada nasabah melalui telpon

MENAWARKAN PRODUK LOB FINATRA UNTUK USAHA MIKRO

• Maintain good relationship with SME offline merchant who using Merchant Apps.
• Responsible for sales target in their area
• Provide training Merchant Apps to store staff
• Ensure placement POP material promotion in store
• Do promotion socialization program to store staff

Uraian Tanggung Jawab: 

1.Pemeriksaan yang dilakukan adalah Visit Lapangan. 

2.Membuat Laporan Harian kepada atasan. 

3.Melakukan kunjungan kepada konsumen yang telah ditentukan oleh atasan. 

4.Memastikan ketentuan perusahaan telah dijalankan oleh Cabang. 

Persyaratan/Kualifikasi lainnya : 

- Pria, Pendidikan min S1 

- Fresh Graduate/memiliki pengalaman audit min 1 tahun 

- Mampu mengoperasikan Ms.Excel 

- Bersedia perjalanan dinas apabila diperlukan 

- Memiliki motor yang digunakan untuk pribadi dan SIM C 

- Memiliki kemampuan untuk bisa menganalisis serta menemukan kejanggalan atau ketidaksesuaian suatu proses kerja dengan ketentuan perusahaan 

- Memiliki kemampuan untuk menggali informasi dengan baik

• Receiving order from customer
• Process the order from customer though manual/VIPS/SIPS/TRIM/D2Comm
• Confirm delivery schedule to customer
• Monitoring order status on production
• Arrange delivery/shipment
• Update delivery/shipment status to customer
• Process any complain from customer relating the order process

• Minimal Pendidikan SMA
• Mempunyai kendaraan sendiri
• Bersedia bekerja mobile
• Fresh Graduate Welcome
• Memiliki smartphone
• Benefit : Basic Salary, Insentif, BPJS KS & TK
• Penempatan : PONOROGO, PACITAN, TRENGGALEK

COME AS YOU ARE AND SHOW HOW YOU CARE!

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• You’ll provide a friendly and delightful "How's it going - to - See you later" for each guest during every intercation.
• You'll demonstrate high product knowledge about the hotel, its facilities, along with surrounding areas to assist with guest inquiries
• You’ll support your colleagues with a winning smile whenever, once again, all the guests turn up to check in at the same time. On top of this, you’ll also keep your head above water when there are sudden changes of plan.
• You'll handle customer complains and feedback according to "Oops! its messed up".
• You’ll communicate directly with Sales, Accounting, Housekeeping and Reservation and provides them with all relevant/ needed information.
• You’ll be aware of room status and also the competitors’ status.
• You’ll optimise the occupancy rate and average room rate.

1. Developing and implementing standardized sales operation procedures and best practices to ensure consistent and high-quality sales performance alignment;
2. Creating and maintaining comprehensive documentation of sales operation procedures, policies, and guidelines;
3. Monitoring and following up on sales performance data to related stakeholders;
4. Working closely with the sales team to provide support, training, and guidance on sales processes and operational standards;
5. Collaborating with a cross-functional team, including the legal team, finance team, and admins to align sales operations with organizational objectives;
6. Conducting regular audits of sales operations to ensure compliance with established standards and identify opportunities for enhancement or improvement; and
7. Reporting sales performance data summary regularly.

MECH PET Officer has primary responsibility to keep and maintain the performance of mechanical, civil, and building facilities in PET plant.

Sebagai Relationship Officer,

Anda akan bertanggung jawab untuk membangun dan memelihara hubungan yang kuat dengan nasabah. Anda akan menjadi perwakilan utama bank dalam memberikan layanan perbankan yang prima dan solusi keuangan yang sesuai dengan kebutuhan nasabah.

Kualifikasi & Persyaratan :

1. Pendidikan minimal SMA, diutamakan S1 dari bidang ekonomi, manajemen, atau bidang terkait
2. Pengalaman minimal 1 tahun di bidang perbankan, khususnya dalam hal penjualan dan pelayanan nasabah.
3. Keterampilan komunikasi yang baik, baik lisan maupun tulisan.
4. Kemampuan bernegosiasi dan persuasif.
5. Pemahaman yang baik tentang produk dan layanan perbankan.
6. Mampu bekerja secara mandiri dan dalam tim.
7. Memiliki Kamampuan Problem Solving
8. Penempatan Kota Tangerang

REQUIRMENT

1. Bachelor's degree in Occupational Health and Safety, Environmental Science, or a related field.

2. Strong knowledge of HSE regulations, codes, and best practices.

3. Certification in relevant HSE standards is preferred.

4. Excellent communication and interpersonal skills with the ability to train and motivate others.

5. Analytical mindset with the ability to identify and assess potential risks.

6. Problem-solving skills to address HSE issues effectively.

7. Proficient in using HSE software and tools.

RESPONSIBITIES :

1. Provide HSE induction, HSE training and orientation to employees and contractors to enhance safety awareness and best practices.

2. Field checks for HSE compliance, conduct regular safety inspections, risk assessments, and audits to identify potential hazards and ensure compliance with HSE regulations.

3. Construction support, Investigate incidents, accidents, and near-misses, and prepare comprehensive reports with recommendations for preventive measures.

4. Liaise with relevant regulatory authorities and participate in HSE-related meetings and forums.

Mengerti, mampu membuat, menjalankan dan memonitor :

+ skema order

+ verifikasi dokumen dan melaporkan proses secara akurat dan regular kepada Dept. Accounting untuk penagihan biaya blending&filling maupun penggunaan material

+ laporan kepada customer

+ komunikasi efektif dengan departemen terkait dalam mengatur dan monitoring tes Laboratorium

+ memastikan konsumen mendapatkan solusi yang tepat bagi setiap permasalahnnya yang terkait dengan rencana pembelian customer

+ tugas dari atasan (diantaranya : menghitung extra charges / jasa project, review terhadap order customer yang dapat menimbulkan biaya tambahan

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene, and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships, and Teamwork which our colleagues across the world identified.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader that provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments, and protective uniforms and equipment: focusing on top-quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacific. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene, and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal, and Marketing & Innovation in the Rentokil Initial Head Office locations and in the Country. Working within our function departments, you would support all of our businesses.

This position will be assist the Projet Manager to implementation of the Health Management System in the project. Developing HSE Program in the project to prevent the accident. Review a risk assessment in the project. Established communication with HSE customer and Office.

• Candidate must possess at least a Bachelor's Degree in Environmental Health, Biology or equivalent
• At least 1 years of working experience in the related field
• Having POP (Pengawas Operasional Pertama) certification from BNSP
• Having AK3 Umum certification
• Able to mobile and have a driving license
• Good Communication and decision maker
• Having leadership skill
• Willing to work at Sumbawa Timur Mining

• Prepare a proper list after gathering the arrival and check-in information of all the guests.
• Attend to inquiries requested by the guests regarding facilities provided and everything else.
• Check if adequate welcome amenities are available for everyone whose arrival is on the list.
• Attend to VIPs(Very Important Persons) with more attention and hostility.
• Maintain a polite and humble personality while attending to the guests.
• Provide a detailed description of all the information that can be potentially asked for along with the documents needed. Ex- Food menu, facilities available in rooms, areas ideal for tourism, etc.
• Take care of each and everything the guest might need and ask for, to avoid a last-minute rush.
• Check the amenities for their quality and proper provision to leave no ground for complaints from the guests.
• Ensure maintenance of proper information in the database.
• Work in close coordination with the manager and get in touch with him whenever needed.

• Should be well-versed with skills pertaining to the operation of computers PMS.
• Must possess work experience in the same field for at least 1 years.
• Should be holding a degree in hospitality management and/or related areas.

Tanggung Jawab : 

• Memenuhi target bulanan 

• Melakukan monitoring yang berkaitan dengan casual leasing

• Membuat laporan operasional 

• Membina hubungan kerjasama yang baik dengan calon tenant atau exhibitor