Marketing Communications Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you will play a pivotal role in infusing our marketing communications with these distinctive qualities, further enhancing our hotel's reputation.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Be a part of the winning  team of a combo hotels in Bandung, Indonesia
• Open your way to get the  talent development  opportunities in  Accorhotels in the future

What you will be doing:

• Maintain good working relationships with local and international media
• Maintain current media lists: local and international travel, leisure, lifestyle, entertainment, business and food editors
• Execute media placements for hotel through news releases and personal contacts
• Develop business and leisure travel promotions; release to press and/or target audience
• Explore valuable media trades where appropriate
• Serve as hotel spokesperson, when appointed by General Manager, to make all official statements for hotel to media, especially during crisis situations
• Maintain photo/electronic library of hotel Executive Committee and all other aspects of hotel
• Maintain and update hotel’s website
• Submit stories/photos to media regularly. Monitor news coverage and circulate internally
• Maintain updated hotel press kit to include news releases, Executive Committee biographies & photos
• Establish PR & Communications programs that will benefit and support sales and F&B strategies and initiatives

To ensure successful planning, organization and coordination of all assigned functions within the Department. This is not limited to items such as forecasting, scheduling, manning control, effective pre and post shift communication, communication of the vision to the all Banquet service team. Supervise all Heartist assigned to ensure high level guest satisfaction.

• Ensure smooth running of the banquet floor
• Execute meetings and events through thorough review of BEO details.
• Review room set-ups for accuracy
• Plan and co-ordinate event details with kitchen, stewarding and catering
• Conduct pre & post function briefings and foster effective communication with Banquet team

Is guests' 1st contact with the hotel and guides them inside.

 What you will be doing:

• To ensure the smooth operation of the in-house transportation as reflected in the daily transportation schedule
• To perform according to the transportation requests
• To report on time for any transportation requests from respective departments
• To prepare a transportation summary reflecting the mileage usage by respective departments for submission to Bell Captain on a weekly and monthly basis with the approval from Front Office Manager or Assistant Front Office Manager

This position is to helps the Front Office Manager organize and manage the team, perform administrative tasks and coordinate with the other departments. Helps employees improve their skills and provide support for career development.

What you will be doing:

• Personally welcomes VIP guests in a polite and attentive manner.
• Is regularly available in the hotel lobby, reception and hotel area if needed.
• Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to encourage loyalty.
• Anticipates guests' needs and takes them into consideration.
• Ensures that the team adopts the required service behaviors.
• Handles any guest complaints that are not settled directly by members of the team
• Checking the discrepancies report from Housekeeping
• Is capable of moving people from their rooms and handling difficult situations
• Ensure that Evalpack procedures are well implemented and respected

A Chief Concierge or Assistant Chief Concierge will be responsible for overseeing the concierge department. They are responsible for ensuring that the highest levels of customer service are provided to guests, and that their needs and requests are met in a timely and efficient manner.

What you will be doing:

• Personally welcomes VIP guests in a polite and attentive manner.
• Is regularly available in the hotel lobby, reception and hotel area if needed.
• Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to encourage loyalty.
• Anticipates guests' needs and takes them into consideration.
• Ensures that the team adopts the required service behaviors.
• Handles any guest complaints that are not settled directly by members of the team

Reporting to the Marketing Communications Manager you will be responsible for executing the Marketing Communications, Public Relations, Digital and Marketing activities for all departments within the hotel.

 What you will be doing:

• To coordinate public relations activities with Marketing Communication Manager
• To ensure promotional materials are distributed to all concerned on time (i.e. press release, F&B promo, Hotel promo, etc.)
• Keep close and maintain relations with media, both local and international at all times
• Responsible for the administration task (payment administration, purchase request administration, internal/external correspondence, press monthly clipping and filling form system).
• Manage all social media channels of hotel
• Creative writing for all segments of the business for online and offline marketing communications including but not limited to, Press Releases, Special promotions, Social media Print advertising

The Senior Accounting Lead will manage a set of accounting activities to ensure compliance with generally accepted accounting principles, corporate policies and external audits. This person will manage Amartha group end-to-end financial reporting process, including activities to support the financial statement figures.

The Senior Accounting Lead will report to and work closely with the Head of Finance Control, Chief Financial Officer, and others in the organization as needed to perform analysis and reconciliation of accounts and in development and implementation of accounting policies, including preparing technical assessment papers as needed.

The ideal candidate possesses leadership capabilities, solid operational and technical accounting background and works proactively to drive results. This person is a self-starter, flexible, has a high level of integrity and is action and goal-oriented in a fast-paced, team-oriented, collaborative environment.

Responsibilities:

• Manage the end-to-end financial reporting process, monthly and annually, including ensuring all costs incurred are properly recorded, reviewing journal entries, account balance reconciliations, coordination with other department (if needed) and report deliverables preparation
• Prepare technical papers to support company’s accounting treatment
• Participate in the ongoing development/establishment of accounting policies and procedures and operational strategies including the review and implementation of process and system changes.
• Continued focus on improving system efficiencies and business practices
• Assist management in strategic financial projects and corporate actions
• Ensure compliance with internal control policies and the prevailing rules and regulations
• Collaborate with external auditors to ensure successful audit results and compliance
• Interacts at all levels and with budget owners or other stakeholders to produce timely, efficient and accurate month-end close and all internal management and financial reporting through annual report
• Analyze the effect of statutory accounting practices and studies regulations and guidance to ensure correct application of Indonesian GAAP and IFRS
• Make recommendations for changes as needed and ensure that company policies and procedures are followed
• Assist with compilation of information for preparation of tax returns
• Work with Tax, Budget and Treasury to ensure overall coordination of all financial accounting activities through annual report
• Prepare summary feedback of financial statements variances to budget
• Actively review and advise on financial/accounting processes

• At least 5 years of experience, with a minimum of 1 year management experience
• A Bachelor’s / Master's degree in Accounting
• Background in Big 4 accounting firm
• Proficient in Indonesian GAAP and IFRS
• Have experience in financial industry
• Strong problem solving skills and willingness to perform direct work to get the job done
• Skilled at working effectively with cross functional teams
• Excellent business reporting and communication skills

About the role

As an Internal Communications Intern, your main tasks include creating engaging content/copywriting for internal channels, assisting in campaign planning, coordinating events, managing project feedback, providing administrative support, and collaborating with teams to ensure consistent messaging. This internship offers valuable exposure to corporate communication strategies and practices. Join us in building a workplace that has an effective communication environment  — apply now!.

Responsibilities

1. Schedule posts and monitor engagement includes crafting the content and execution of internal email campaigns, including creating templates, segmenting recipient lists, and analyzing campaign performance.
2. Document communication processes and guidelines and guidance on internal communication tools.
3. Help maintain and update the company's intranet by uploading content, ensuring accuracy, and organizing information for easy access by employees.
4. Assist in analyzing data related to internal communications metrics, such as email open rates, newsletter engagement, and intranet traffic, to identify trends and areas for improvement.
5. Create and collaborate with graphic designs in visual assets for internal communications.
6. Help coordinate logistics for internal events and meetings, including booking venues, managing RSVPs, and setting up audiovisual equipment.

The qualifications that you must have:

1. Strong written and verbal communication abilities are essential for crafting clear and engaging messages.
2. The ability to generate fresh ideas and think creatively is crucial for developing innovative communication strategies and content.
3. Being meticulous and thorough ensures accuracy in content creation, data analysis, and document organization.
4. Proficiency in using communication tools, graphic design software, and video editing platforms enhances effectiveness in the role.
5. Capability in managing multiple tasks, coordinating events, and keeping documentation organized is vital for success.
6. Flexibility in adjusting to changing priorities and learning new skills enables smooth navigation of dynamic work environments.
7. The capacity to analyze data and derive meaningful insights helps in optimizing communication strategies and measuring effectiveness.
8. Being a team player and effectively collaborating with colleagues ensures alignment in messaging and project coordination.
9. Efficiently managing time and meeting deadlines ensures timely delivery of communication materials and support.
10. A proactive attitude and a willingness to learn about internal communication practices and technologies contribute to personal growth and professional development in the role.

About the team
The EBIC (Employer Branding and Internal Communication) team is where creativity comes to life. Our secret sauce?  We might specialize in big, complex projects or creating massive content. We don't just think outside the box; we've turned it into a rocket launcher for achieving stellar results.

• Collaborate with stakeholders, including users, internal teams, and external partners, to understand and translate them as product requirements- with clarity on objectives and execution details and acceptance criteria.

• Handle inquiries from stakeholders, such as product operation, issues, and identify areas for improvement in internal processes to expedite problem handling process based on findings.

• Proactively driving development sprint - work closely with engineering throughout the product development lifecycle. Define and prioritize product features, ensure timely delivery, and maintain a high level of product quality.

• Work closely with various teams, including operations, marketing, customer support, and sales, to ensure successful product launches, gather feedback, and address any issues or challenges.

• Conduct usability tests and analyze user feedback to continuously improve the platform's usability and overall customer satisfaction.

• Utilize data-driven insights to track product performance, identify opportunities for improvement, and make data-backed recommendations to support product strategy and roadmap planning. Monitor key metrics, conduct A/B tests, and analyze user behavior to optimize product features. 

• Assist in developing the product roadmap, outlining key features, enhancements, and optimizations to meet user needs and business goals. Prioritize initiatives based on strategic value and resource availability. 

• Stay informed about the ecommerce and recommerce industry landscape, monitor competitor activities, and identify areas of differentiation and improvement for Laku6's platform.

Tanggung Jawab :

1. Menyusun target jangka pendek departemen dengan memperhitungkan factor internal dan eksternal serta inisiatif divisi untuk memastikan target yang ditetapkan selaras dengan yang ditetapkan perusahaan.
2. Membuat prioritas perencanaan tahunan yang meliputi inisiatif program kerja dan anggaran keuangan untuk mencapai target yang telah disusun.
3. Menyusun dan mengusulkan KPI yang tepat dan efektif kepada atasan untuk mendukung pencapaian target departemen.
4. Mengarahkan, mengatur dan memonitor schedule perawatan dan perbaikan peralatan dan fasilitas yang ada di Store dan DC agar terlaksana sesuai standar waktu, standar proses, kebutuhan dan anggaran yang telah ditetapkan.
5. Mengelola kegiatan Pra Testcom, Testcom dan serah terima New Store/Renov agar seluruh kegiatan berjalan sesuai dengan rencana.
6. Mengelola kegiatan bongkaran Store agar kegiatan operasional berjalan sesuai jadwal.
7. Mengarahkan memonitor dan menerapkan standar kerja dan kesiplinan tim sesuai dengan ketentuan perusahaan yang berlaku agar kegiatan operasional berjalan dengan lancar.
8. Membuat laporan pertanggung jawaban anggaran untuk dapat di evaluasi.
9. Membuat laporan setiap kuartal ke atasan untuk memberikan gambaran mengenai progress pekerjaan.
10. Menjalin sinergi dan hubungan baik dengan lintas departemen untuk mendukung aktivitas departemen.
11. Memberikan arahan dan memastikan program pengembangan tim berjalan untuk meningkatkan kompetensi yang dimiliki.

1. Min S1 Jurusan Teknik Elektro.
2. Pengalaman kerja min 2 tahun di posisi yang sama.
3. Pengalaman handle peralatan resto (mesin pendingin, kompor dll) tata udara.

• BPJS Kesehatan
• Jamsostek
• Jaminan pension
• Asuransi kesehatan
• Cuti
• THR
• Kenaikan gaji tahunan
• Insentif

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The Role

Main Responsibilities

• Create excitement in our product launches, workshops, and events for our guests.
• Assist in providing the best customer experience, including speaking to guests and offering advice on color, fit, and silhouette to best suit their needs.
• Provide a seamless shopping experience and ensure that all merchandise are available in all colors, sizes, and quantities on the floor.

• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms.

• Receiving and processing new stock, replenishments, returns, damages, and transfers, as well as support all stocktake exercises.
• Cashiering duties using the POS system to process payments.
• Work with the other pixie(s) to drive store sales performance under the direction of Lead Pixie.
• Working together with the Lead Pixie in ensuring daily sales target and store matrix are achieved (traffic, conversion, AOQ, AOV, ASP, etc).
• Deal with all issues that arise from our customers (complaints, grievances etc) in the best manner.

Requirements & Experiences :

• Female, Single, age 20 - 25 years old.
• 1 year experience in working as a retail store’s SPG/SA
• Good looking and fashionable
• Able to represent Love, Bonito’s unique proposition.
• Willing to be placed in any Love, Bonito’s chosen work location.
• Able to operate Ms. Word, Excel, Google Drive, and POS payment system.
• Able to get things done effectively and professionally.
• Trustworthy and take a great responsibility in fulfilling all the tasks given.
• Open to working various shifts and able to work 6 days a week (including weekends and public holidays). Weekends are where all the magic happens!
  

What you should be :

• A positive, charismatic, and fun personality.
• A genuine passion and interest in the fashion industry.
• A proactive and hands-on approach. Get it done right and fast!
• An ability to think and work systematically and under pressure.
• Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient!
• An ability to multitask and manage the store, including its inventory management.
• A customer-centric and people-oriented that is able to serve our customers professionally.
• An attitude to go above and beyond in meeting the targets.

Job purpose

As part of Credit Risk Team to detect, prevent fraud and minimize risk.

Duties and responsibilities

• Review applicant’s documents
• Entry applicant’s data
• Conduct Phone Verification to verify customer’s data and documents
• Maintenance data request reviewer
• Make sure all procedures are followed accordingly based on policy.
• Coordinate collaborations with other departments.

Purpose :
The HR Generalist is responsible for managing local/in-country HR operations. This individual is primarily accountable for driving the effective delivery of HR programs and services across the entire employee lifecycle. While the HR Generalist serves as an advisor to employees, providing guidance on HR policies and processes, he/she also works closely with the Country Manager, Department Heads, Line Managers, and other key stakeholders in ensuring employees feel supported and are engaged throughout their employment with the company.  

Key Accountabilities :

• Working closely with the Regional Head of People in adopting the overall HR Strategy and operational plans in the local HR operations through regular goal setting, ensuring quarterly objectives and priority areas are aligned with overall Company strategy 
• Developing and aligning local HR policies and procedures with the country’s legislation well as the company’s global requirements; ensuring the organization’s compliance with local employment regulations 
• Sending out job offers and gathering pre-employment requirements from incoming new joiners 
• Effectively onboarding new joiners into the company, promptly delivering HR/company briefing 
• Carrying out payroll management activities (new hire payroll registration, monthly payroll processing and statutory reporting, and final pay processing) for all employees 
• Keeping track of employee benefits utilization, processing claims, and coordinating with external benefit providers/partners (e.g. availment, renewal) 
• Monitoring new hire performance, guiding Managers during performance reviews, confirming employment regularization 
• Ensuring quarterly performance reviews are completed, documenting and cascading employee performance scores, calculating performance bonuses when applicable 
• Carrying out in-country employee engagement initiatives and activities 
• Managing and addressing employee issues related to misconduct and grievance and facilitating disciplinary procedures 
• Managing the HRIS, monitoring attendance and leave utilization, and guiding employees on using HR technology and related platforms 
• Keeping employee records up-to-date and ensuring all relevant HR documentation are intact 
• Preparing HR reports and utilizing people analytics to understand people drivers and identify improvement areas 
• Promptly addressing employee inquiries and resolving workforce issues 
• Managing in-country HR budget and expenses 
• Serving as the lead subject matter expert (SME) in all local HR matters, assisting and advising line managers on performance management, people development, compensation management, and employee issues 
• Conducting regular total rewards (compensation, benefits, perks, engagement initiatives) benchmarking to help the company attract and retain talents 
• Regularly touching base with Department Heads and Line Managers to identify people-related needs and pressing employee issues 
• Collaborating with the TA team on the development and implementation of creative recruiting strategies to hire the best available talent 
• Communicating with statutory bodies/governmental authorities when needs arise 
• Performing other relevant duties that may be assigned 

Qualifications (including core skills and competencies) 

• University degree 
• At least four (4) years of progressive work experience in full cycle HR Management (recruitment and onboarding, payroll and benefits, employee engagement, performance management, employee/industrial relations) 
• Experience in fast-paced and high growth multinational organizations, background in the fintech/tech industry a plus 
• Strong understanding of HR processes, procedures, and best practices as well as local employment laws  
• Experience in designing and implementing HR policies, procedures, and programs 
• Ability to effectively build relationships with and manage stakeholders across all levels 
• Excellent knowledge and understanding of regulations, accepted professional standards, and local legislations (including legislation on employment, data protection, and health & safety) 
• Knowledgeable about identifying, tracking, and analyzing key HR performance metrics/KPIs 
• Excellent planning, organizational, and goal-setting skills 
• Well-versed in the latest HR technologies and must be savvy about relevant systems and tools 
• Excellent communication and interpersonal skills; possesses a positive and approachable manner 
• Curious, proactive and agile; able to come up with innovative solutions to problems 
• Methodical, has a strong attention to detail, and able to make quick and rational decisions 
• Commitment to continuous personal development; willingly seeks, accepts, and delivers feedback 
• Experience in operating in a high-pressure environment 

• Medical Benefit
• Optical Benefit 
• Gym/Fitness Subsidy
• Travel Allowance
• Staff Referral Bonus Program
• Work From Anywhere Policy (T&C applies)
• Hybrid Working (4-days office + 1-day Work From Home)
• Long Service Reward (with Cash Incentives in USD)

Exely is a global IT company specialising in online solutions and websites for the hospitality industry. We help hoteliers increase direct sales and automate operations. With a customer base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to providing exceptional customer service and support. Our distributed team works from 20 countries and speaks over 35 languages, providing an exceptional opportunity to share global experience.

We are currently seeking an Administration & HR Support Officer to join our team. As an Administration & HR Support Officer, you will play a crucial role in ensuring the smooth running of our office operations and providing support to our HR department. This is an exciting opportunity to contribute to the success of our company and develop your skills in administration and HR.

Responsibilities

1. Petty Cash Management & Purchasing:

• Oversee petty cash expenditure, allocating expenses among different departments as necessary;
• Monitor and reconcile petty cash transactions, ensuring accuracy and compliance with company policies;
• Prepare detailed monthly reports on petty cash expenditures;
• Manage purchasing activities, including office supplies, equipment, furniture, and other necessary goods;
• Process monthly utility and insurance premium payments, and liaise with vendors for procurement needs;
• To control Hotel unpaid invoices and following up on payments by contacting the PIC of the hotel and generating reports;
• Assist with various tax processes of the Indonesian office.

2. Employee Benefits Administration:

• Maintain and update employee records for BPJSTK, BPJS Kesehatan, and Medical Insurance;
• Register new employees with relevant benefits providers and ensure timely payments;
• Organize monthly payments for BPJS Ketenagakerjaan and BPJS Kesehatan, and annual payments for Medical Insurance.

3. Administrative Support:

• Review the business trip proposal and its compliance with company policies and assist with the business trip preparation/process;
• Review and process reimbursement submissions for business trips and other activities;
• Maintain and update the Indonesia database as necessary. 

4. HR Supports:

• Coordinate creating and delivering Welcome Packs for new employees, including vendor research, negotiation, and budget management;
• Keep the welcome pack database updated with relevant information;
• Assist the Indonesian office and HR department with other requested tasks related to Indonesian operations and HR projects.

• Bachelor's degree in Business Administration, Finance, or a related field;
• Knowledge of Indonesian labor law, tax, and regulations is a plus;
• 1+ year of proven experience in Office Management or HR Support roles;
• Proficiency in English and native in Bahasa Indonesia;
• Excellent organizational and multitasking abilities;
• Desire to develop and improve your skills on an ongoing basis, attentiveness, responsibility, passion for work;
• Proficiency in Microsoft Office Suite;
• Willingness to work full-time from Monday to Friday in the office;
• Based in Bali.

• Competitive salary based on experience;
• Medical insurance;
• Laptop and headset for work;
• Great room for growth within the company;
• Fast-paced, ever-growing start-up environment with full support from the established international team;
• Business trips across APAC region.

The vacancy provides an excellent opportunity for development in several areas (administrative and creative tasks), where you will be able to gain experience both in paperwork and communication with colleagues, customers and suppliers.

If you're ready for it, apply for the vacancy.

• Manage the company's accounts payable to ensure all payments are made accurately and on time.
• Review and verify documents such as settlement CAs, invoices with all supporting documentation, etc.
• Maintain accurate and up-to-date records of all accounts payable transactions.
• Assist in the month-end close process by preparing necessary journal entries and account reconciliations for items such as cash advances, settlements, reimbursements, etc.
• Collaborate with other departments to resolve any issues related to accounts payable.
• Prepare reports for the closing process and reconcile them with the Trial Balance.
• Manage and maintain organized filing of any documents related to payment transactions.

• Bachelor Degree in Economic, Accounting with min GPA 3.00
• Minimum 1 year work experience in the similar role, preferably in the financial services especially in lending industry.
• Proficiency in Microsoft Excel and other accounting software.
• Familiarity with financial regulations and understanding of taxation is preferred.
• Strong organizational and time management skills.
• Effective communication abilities with other departments.

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• Mengunjungi debitur dan melakukan pengiriman Surat Peringatan (SP) dalam masa tunggakan > 20 hari untuk melakukan validasi kondisi, analisa dan penagihan pembayaran kewajiban debitor yang belum diselesaikan.
• Menegosiasikan opsi pembayaran yang sesuai kepada nasabah
• Memonitor janji bayar debitur sesuai dengan masa tunggakan dan menagih kembali sesuai janji bayar.
• Menganalisa hasil penanganan dan melakukan tindakan sesuai dengan ruang lingkup/wilayah kerjanya dan apabila diperlukan.
• Mencari keberadaan pelanggan apabila tidak dapat ditemui baik di rumah maupun kantor
• Memastikan semua data pelanggan benar termasuk nomor telepon dan alamat
• Melaporkan dan mendiskusikan dengan atasan mengenai hasil kunjungan/penanganan. Membuat catatan atas setiap aktivitas penagihan ke dalam collection system.
• Melakukan koordinasi dengan pihak internal collection maupun unit terkait sehubungan dengan penanganan debitor 

• Conduct New Joiner Training.
• Provide Refreshment Training and Coaching for existing employees.
• Identify problems and investigate findings regarding visit quality.
• Analyze the results of field collector visits.
• Check and ensure that all documents for newly recruited field officers are in place and properly archived.
• Update & Review Training Material on a monthly basis.

• Bachelor's degree or equivalent experience required, preferably in finance, banking, or a similar field.
• At least 2 years of experience as a Trainer, Investigator, or QC.
• Strong interest in the financial technology industries.
• Proficiency with Microsoft Office, Google Sheets, and Google Drive.
• Excellent presentation skills.
• Exceptional communication skills.
• Strong analytical skills.
• Effective coaching, facilitation, and team-building skills.
• Fluent in both Bahasa and English (preferably).
• Professional demeanor and appearance.
• Strong presentation skills.

POSISI YANG DI BUTUHKAN :

• 》WAITER / WAITRES (SMP).
• 》BARISTA (SMA/SMK).
• 》KASIR / CASHEIR (SMA/SMK).
• 》RESEPSIONIST (SMA/SMK).
• 》COOK HELPER (SMP).
• 》CREW KITCHEN (SMP).
• 》CREW RESTORAN (SMP).
• 》STAFF ADMINISTRASI (SMA/SMK/D3/S1).
• 》STAFF GUDANG (SMP).
• 》DRIVER SIM A, B1, B2 (SMP)
• 》DELIVERY RIDER (SMP).
• 》SECURITY (SMP).
• 》CLEANING SERVICE (TANPA IJAZAH).

POSISI YANG SEDANG DI BUTUHKAN :

• 》WAITER / WAITRES (SMP).
• 》BARISTA (SMA/SMK).
• 》KASIR / CASHEIR (SMA/SMK).
• 》RESEPSIONIST (SMA/SMK).
• 》COOK HELPER (SMP).
• 》CREW KITCHEN (SMP).
• 》CREW RESTORAN (SMP).
• 》STAFF ADMINISTRASI (SMA/SMK/D3/S1).
• 》STAFF GUDANG (SMP).
• 》DRIVER SIM A, B1, B2 (SMP)
• 》DELIVERY RIDER (SMP).
• 》SECURITY (SMP).
• 》CLEANING SERVICE (TANPA IJAZAH).

POSISI YANG DI BUTUHKAN :

• 》WAITER / WAITRES (SMP/SD).
• 》BARISTA (SMA/SMK).
• 》KASIR / CASHEIR (SMA/SMK).
• 》RESEPSIONIST (SMA/SMK).
• 》COOK HELPER (SMP).
• 》CREW KITCHEN (SMP).
• 》CREW RESTORAN (SMP).
• 》STAFF ADMINISTRASI (SMA/SMK/D3/S1).
• 》STAFF GUDANG (SMP).
• 》DRIVER SIM A, B1, B2 (SMP)
• 》DELIVERY RIDER (SMP).
• 》SECURITY (SMP).
• 》CLEANING SERVICE (TANPA IJAZAH).

• Source talents from various channels such as job portals, LinkedIn, etc.
• Conduct mass interview to fulfill hiring needs
• Manage and filter applications
• Effectively manage the end-to-end recruitment process in accordance to the guidelines

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Lulusan minimal SMA/SMK/Sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Service oriented
• Penempatan : Balikpapan, Sangatta, Muara Teweh, Samarinda, Kutai dan area Kalimantan lainnya

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/)

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

We are currently seeking a dedicated and detail-oriented Agribusiness Operation Support to join our team. The Agribusiness Operation Support will play a crucial role in ensuring a smooth and efficient operation of our agribusiness activities. This position will work closely with the operations team and provide support in various operational aspects related to agribusiness.

What will you do but not limited to:

• Monitor harvest activities to ensure efficiency, quality, and adherence to safety protocols.
• Provide guidance and support to harvest teams, addressing any issues or challenges that arise during the process.
• Communicate effectively with farm management to report progress, challenges, and any necessary adjustments to the plan.
• Maintain accurate records of harvest activities, including yields, quality assessments, and any incidents or observations.

• Knowledge of harvest techniques, equipment, and safety procedures.
• Ability to work effectively under pressure and in a fast-paced environment.
• Flexibility to work extended hours and weekends as needed during the harvest season.
• High school diploma or equivalent; additional education or training in agriculture or related fields is a plus.

POSITION: SNOC ENGINEER

LOCATION: OFFICE BASED (JAKARTA)

JOB PURPOSE and Description

HAUD Systems creates unique and intuitive solutions which provide Mobile Network Operators with reliable control over their networks, resulting in increased profitability through the generation of revenues from A2P traffic, enhanced network security, SMS fraud/spam and increased subscriber loyalty. HAUD Systems is an associate member of the GSMA and a subsidiary of Trillian Group. 

Responsible for 24x7 NMS, Ticket management and all communications with Global Telecom client NOCs and Messaging Business Units, spanning the entire HAUD Solutions global footprint.

Role Profile and Responsibilities:

The Employee’s Responsibilities shall include, but shall not be limited to:

● Respond to Customer’s requests and inquiries
● Real-time monitoring on the Network Monitoring System (NMS)
● Compilation of data on respective alarms prior escalating such alarms as per severities with the relevant teams
● Preliminary investigation, classification, and acknowledgement of NMS alarms as per SOP
● Initial alarms trouble shooting (logs, traces, CDRs), alarm verifications, impact analysis and next actions
● Follow-up with responsible departments for resolving escalated/pending alarms.
● Logging of Tickets on the Ticketing System
● Updating of the Ticketing System with the latest progress on all tickets, follow-ing internal SOPs based on Industrial Standards
● Mastering the current inhouse developed applications and platforms to be able to provide immediate responses to platform related clients’ queries
● Preliminary investigation, classification, and acknowledgement to the respec-tive clients, of all opened tickets as per SOP
● Initial support ticket trouble shooting (logs, traces, CDRs), ticket verifications, impact analysis and next actions
● Escalating Tickets to relevant teams at 2nd Line
● Follow up on Opened Tickets Internally as per SLAs till resolution
● Updating Customers with progress as per SLAs
● Tickets Reports and Analysis on Daily, Weekly and Monthly basis
● Handling and assistance in the execution of Change Requests including sched-uling, process flow ownership, customer communication and execution
● Assistance in technical operations, maintenance, clients’ installations, and up-grades 24x7 activities, such as but not limited to:
    ● Assistance in UAT and migration
    ● System Health Monitoring

● Execution of minor / routine technical activates

● Degree in Computer Science, Information Technology, Engineering or equivalent
● Linux knowledge considered an asset
● Must be able and willing to work shifts (basis of 8 hours per shift with 24x7 coverage Monday to Sunday inclusive of public holidays)
● Minimum 2 + years 24/7 NOC and Customer handling experience in IT, ISP or Telecom Operations
● Strong operational experience on Jira & Zabbix or other ticketing & NMS platforms

● Protocol analysis and troubleshooting hands on skills using protocol analyzers such as Wireshark 

● Knowledge of Telecommunications protocols such as SS7/Diameter/SMPP/HTTP will be considered as an asset
● Flexibility to travel
● Ability to work in a fast-paced environment
● Proficiency in the English language both written and verbal
● Able to adjust plans as necessary and provide alternative strategies to meet changing operational situations.
● Able to work on his/her own initiative
● Willing to learn new technologies
● Interpersonal skills

• Gross Base Salary paid monthly
• International and multi-cultural working environment
• Private Health Insurance
• Travel Allowance
• Health and Fitness Allowance
• Staff recognition and career growth
• Internal training
• Shift Work (based in office in Jakarta)
  
  
  

About Us:

For most Mobile Network Operators, SMS A2P is a sleeping giant. Total addressable revenue is stagnant - coming from either fixed price wholesale, or traffic eroding price hikes. HAUD’s complete Messaging Revenue Platform is an industry game-changer allowing MNOs to break free of traditional growth constraints and create attractive revenue strategies which can be enforced through our award-winning SMS firewall and billed via automation.

What is it like to work here:

We are a hyper-growth, global organisation with innovation, diversity and inclusion at the heart of everything we do. We know work makes up a massive part of our lives, that’s why our flexible working model ensures that our teams have a healthy work/life balance. We invest in our employees to grow within the business and to continue to develop themselves through our learning and development programmes, providing room for internal promotion and longevity.