• Ensure smooth and timely process flow for shipments
• Ensure accurate and timely client billing
• Understand all the elements of Ocean Export DLSOP in Indonesia and correctly interpret this information to fulfill our customers’ instructions and expectations
• Ensure accurate and timely data entry into our operating system
• Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements
• Understand department process flow, constantly looking for areas of improved efficiency
• Overseas communications, timely responses to emails and requests (internal and external)
• Utilize all technology tools available in the company to perform customer service and operations duties

As a Sales & Marketing Administrator at Jimbaran Puri, A Belmond Hotel, you will support the sales and marketing team with administrative tasks and coordination and specific functions related to sales and marketing activities. You should embody a high commitment to service, be a strong team player, impeccable verbal and organizational skills, attention to detail, high concentration skills and the willingness to work in a dynamic environment. If you’re ready to enhance your skills and be part of the future of luxury, this is your moment.  

Primary responsible includes:

-          Passion in understanding and embody company values

-          Perform various administrative duties and assisting executive office

-          Time management and organizational

-          Report compilation and organization

-          Ad Hoc project coordination

-          Act with heart in providing warm, personalized service to guests and our talents

-          Make the Moment for our guest journey and talent journey

-          Be remarkable as in passionate in relationship with guests and our talents

What you bring:

-          Relevant qualification or experience in a similar role at a 5* luxury hotel preferred

-          Proficient in Ms. Office, computer and graphic design literacy

-          Strong time management and organizational skills

-          Excellent communication and interpersonal skills

-          Consistency and strong attention in details and organizational skills

-          Possesses customer service skills

-          Having professional appearance and etiquette

-          Willingness to learn, develop and grow

-          Indonesian citizen only

Benefits

What we offer:

At Jimbaran Puri, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation and benefits including:

-          Competitive basic salary and benefits

-          Loyalty and recognition rewards programs

-          Employee assistance and wellness programs

-          Enhanced pension scheme

-          Comprehensive Medical insurance

-          Complimentary and preferred rate experiences at our iconic destinations

-          Friendly and Family environment

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you’ll have the opportunity to learn and grow. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

This is your moment.

Apply today!

About Us

Jimbaran Puri, is located in the heart of a small fisherman’s enclave, offering a taste of unspoiled Bali, a slice of paradise barely touched by tourism and regarded as one of the island’s most serene hotels.

Jimbaran Puri means “Royal House in Jimbaran area”

To arrive at Jimbaran Puri is to enter another world. The perfect combination of tradition, culture and nature are the soul and charm of the resort which creates a serene authentic Balinese beach hideaway.

Jimbaran Puri is an ode to Bali’s tranquil atmosphere and authentic Balinese hospitality, offering a peaceful and spiritual setting where time seems to have stood still.

The Belmond & LVMH Family

Jimbaran Puri, A Belmond Hotel, Bali, Indonesia, is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are the heart of the Belmond experience.

Melakukan pemantauan pembangunan proyek gedung farmasi baru yang dilakukan kontraktor agar sesuai dengan BQ, gambar / rencana dan timeline project.

Bertanggung jawab untuk perencanaan dan desain di bidang mekanik, listrik, dan pipa

(MEP ) sistem termasuk mengembangkan kebijakan, standar, prosedur pemeriksaan, dan alat evaluasi untuk hal-hal yang melibatkan fasilitas MEP.

Melakukan pencatatan pembelian, stock, peminjaman dan pengembalian sparepart.

Melakukan pencatatan pembelian, stock, peminjaman dan pengembalian sparepart.

Melakukan Penilaian kinerja dan asesmen, pembuatan Job Desc, Job Point, Program Retain Talent dan beberapa project dari Manager.

Bertanggung jawab untuk melakukan analisa dan memberikan report progres pendaftaran produk ke manager.

Memastikan pembuatan dan pengawasan mutu produk sesuai standar, serta mengelola sumber daya manusia dan operasional untuk memenuhi persyaratan kualitas.

Melakukan analisa sampel sesuai dengan prosedur dan standar pengujian laboratorium.

Melakukan preparasi untuk pengujian sample obat.

Melakukan pembersihan di area kantor/ produksi/ laboratorium.

- Mengawasi dan supervisi proses pembangunan gedung 

 dan atribut lainnya

- Membuat dokumen serta mengelola laporan proyek

- Melaksanakan pekerjaan lainnya sebagai tenaga ahli

Tugas Utama

• Menerima daftar kunjungan harian (DKH) dan melaksanakannya sesuai dengan area yang ditugaskan kepadanya oleh Account Receivable (A/R) atau Collection Head.
• Melaksanakan penagihan/ penerimaan unit kendaraan atas nasabah yang memiliki keterlambatan pembayaran (overdue) sesuai tingkat penuaan/aging suatu pinjaman (bucket) dan areanya didukung oleh proses administrasi yang valid dan sesuai dengan kebijakan divisi Collection.
• Menyerahkan uang hasil penagihan kepada teller atau melalui aplikasi Adiraku dan penerimaan unit kendaraan kepada gudang (warehouse) dilengkapi dokumen pendukung.
• Memastikan unit yang diterima merupakan unit obyek pembiayaan perusahaan.
• Menjelaskan dan menawarkan kepada nasabah mengenai Kredit Lancar atas unit yang sudah diterima oleh Adira Finance.
• Melakukan survey dan analisa terhadap nasabah untuk menentukan apakah nasabah tersebut layak untuk program Kredit Lancar.
• Mengkomunikasikan pencapaian hasil kerja dan kendala yang dihadapi kepada Account Receivable (A/R) atau Collection Head All.

Kualifikasi :

• Terbuka untuk SLTA, diutamakan pendidikan D3
• STTB min. 7 dan IPK min. 2.5
• Usia maksimal 33 tahun
• Memiliki SIM C
• Diutamakan memiliki pengalaman min. 2 tahun di Collection
• Terbuka untuk Fresh Graduate

• Memproses carving/pengukiran model produk
• Pengembangan bentuk, fungsi dan design produk

1. Menghandle tamu yang berbelanja di Gallery Silver dan Gold
2. Memberikan penjelasan ke tamu mengenai produk - produk di Gallery
3. Mengarahkan tamu ke lokasi-lokasi lainnya (restoran, tempat produksi, dan museum)

• Melakukan Pemeliharaan Gedung Bagian Dalam
• Melakukan Pemeliharaan Gedung Bagian Luar
• Melakukan Pemeliharaan Toilet
• Melakukan Pemeliharaan dan Perawatan Taman

Tugas Utama

• Menerima daftar kunjungan harian (DKH) dan melaksanakannya sesuai dengan area yang ditugaskan kepadanya oleh Account Receivable (A/R) atau Collection Head.
• Melaksanakan penagihan/ penerimaan unit kendaraan atas nasabah yang memiliki keterlambatan pembayaran (overdue) sesuai tingkat penuaan/aging suatu pinjaman (bucket) dan areanya didukung oleh proses administrasi yang valid dan sesuai dengan kebijakan divisi Collection.
• Menyerahkan uang hasil penagihan kepada teller atau melalui aplikasi Adiraku dan penerimaan unit kendaraan kepada gudang (warehouse) dilengkapi dokumen pendukung.
• Memastikan unit yang diterima merupakan unit obyek pembiayaan perusahaan.
• Menjelaskan dan menawarkan kepada nasabah mengenai Kredit Lancar atas unit yang sudah diterima oleh Adira Finance.
• Melakukan survey dan analisa terhadap nasabah untuk menentukan apakah nasabah tersebut layak untuk program Kredit Lancar.
• Mengkomunikasikan pencapaian hasil kerja dan kendala yang dihadapi kepada Account Receivable (A/R) atau Collection Head All.

Kualifikasi :

• Terbuka untuk SLTA, diutamakan pendidikan D3
• STTB min. 7 dan IPK min. 2.5
• Usia maksimal 33 tahun
• Memiliki SIM C
• Diutamakan memiliki pengalaman min. 2 tahun di Collection
• Terbuka untuk Fresh Graduate

• Know your job and service and be expert in particular area. Effectively learn and to apply job knowledge and technical skills. Work to improve your functional skills for future.  Readily share your expertise with others. 
• Ensuring speedy, polite, guest friendly service at all times, aimed at providing elegant service to Raffles brand standards always in accordance with pre-agreed service sequences. Helping in hands on way when needed. 
• To continually strive to maintain the loyalty of regular guests through the creation of innovative new promotion ideas. 
• Explain menu, answers enquiries and makes suggestions regarding food, beverage and service to in-house/residence or villa guests. 
• Takes orders and serves food and beverage to guest according to the established sequence and procedures. 
• Regularly checking guest satisfaction 
• Paying attention to and handling special guest needs and requests, anticipating and handling guest needs. 
• Fully able to maneuver with all aspects of the Micros (POS)  
• Ensures all food and beverage items, equipment and other facilities in the Room service are maintained according to the Departmental Operation Manual requirements. 
• Take guest orders and deliver items without unnecessary delay. 
• Possesses a thorough knowledge of the Room service food menu &wine List and specialties. 
• Up-sells the menu and induces guests to take slightly higher than medium prices items and side orders:  soup, beverage, salad, dessert, etc. to increase the revenue. Achieves sales targets. Up-sells the menu and induces guests to take slightly higher than medium prices items 

Karyawan Mini Market

• Menyambut dan melayani tamu dengan ramah dan profesional.
• Mengambil pesanan makanan dan minuman dari tamu dengan akurat dan efisien.
• Menyajikan makanan dan minuman kepada tamu sesuai dengan standar perusahaan.
• Memastikan kepuasan tamu dengan memenuhi kebutuhan dan permintaan mereka secara tepat waktu.
• Memberikan rekomendasi menu dan menjelaskan spesialisasi hari ini kepada tamu.
• Menanggapi keluhan atau masalah tamu dengan cepat dan efektif, memastikan pengalaman tamu yang positif.

Responsibilities:

• Committed to delivering high levels of customer service.
• Responds courteously and efficiently to queries and problems from guests and system users.
• Ensures cleanliness of all data equipment.
• Must be a self-starter, alert, energetic, responsible and flexible.
• Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, CCTV, Telephone systems and other software vendors.
• Ability to troubleshoot hardware and software problems.
• Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
• Should be capable of doing Root Cause Analysis on a problem.
• Must know the Network fundamentals, general network setup and device configuration.
• Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling.
• Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
• Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
• Managing Disaster Recovery Process and ensuring regular daily backup is taken.
• Able to plan, assign and take the report from the IT team.
• Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
• Maintains a system error / progress log book and deals with reported problems.
• Monitors and maintains proper inventory of hardware and software license.
• Keep updated with the latest technology and security risks on a regular basis.
• Able to perform other IT or Systems related tasks assigned by the management.
• Understand basic computer & networking fundamentals.
• Understand the working principle of switches, routers and others.
• Ensure the internet connection and networking system are working properly.
• You have to make sure that the applications used by the user work as they should.

Responsibilities include:

• Greet and escort customers to their tables.
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Multi-tasking various front-of-the-house duties and collecting the bill.
• Ensure guests have an excellent dining experience by providing stellar customer service.
• Take meal orders.
• Be a team player and be able to effectively communicate with our Kitchen
• Staff to make sure orders are accurate and delivered promptly.
• Prepare tables by setting up linens, silverware and glasses.
• Inform customers about the day’s specials.
• Offer menu recommendations upon request.
• Up-sell additional products when appropriate.
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization.
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Arrange table settings and maintain a tidy dining area.
• Deliver checks and collect bill payments.
• Carry dirty plates, glasses and silverware to kitchen for cleaning.
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
• Follow all relevant health department regulations.
• Provide excellent customer service to guests.

Tanggung Jawab Utama:

• Mengelola dan mengawasi seluruh operasional produk makanan dan minuman.
• Mengembangkan dan merancang menu makanan dan minuman yang sesuai dengan preferensi tamu dan standar perusahaan.
• Memastikan kualitas dan presentasi makanan dan minuman sesuai dengan standar yang ditetapkan.
• Mengawasi persediaan dan pengeluaran produk makanan dan minuman untuk memastikan efisiensi dan mengurangi pemborosan.
• Melakukan pelatihan dan pengembangan staf dalam persiapan makanan, presentasi, dan standar kebersihan.

Responsibilities include:

• Manage all activities in the kitchen, including food preparation and production, and management and training of kitchen staff
• Ensure efficient, cost-effective operation and profitability of food production
• Supervise and inspect all preparation and cooking equipment on a regular basis to ensure that they are kept clean, sanitary, and in perfect operating order
• Ensure that food products, presentation, and plating are of the highest quality, and are prepared to serve in a timely manner
• Prepare ingredients that should be frequently available (vegetables, spices etc.)
• Follow the guidance of the executive chef and have input in new ways of presentation or dishes.
• Put effort in optimizing the cooking process with attention to speed and quality.
• Enforce strict health and hygiene standards.
• Should be able to set an example to others for personal hygiene and cleanliness on and off duty.
• Help to maintain a climate of smooth and friendly cooperation. 
• Able to estimate the daily production needs and checking the quality of raw and cooked food products to ensure that standards are met.
• Ensure that the production, preparation and presentation of food are of the highest quality at all times
• Make a work schedule for all kitchen staff
• Make COGS reports and calculations