*Job Descriptions*

1.Survei pasar dan mencari potensial untuk tempat Booking

2.Menawarkan Produk secara langsung kepada konsumen (Demonstrasi Produk / Demo penjualan )

3.Melakukan Penjualan dengan target yang telah ditentukan

4.Membantu membangun jaringan penjualan yang kuat untuk mencapai target perusahaan

*Job Requirements*

Pendidikan minimal SMU/ SMA/SMK Sederajat

Lebih diutamakan memiliki pengalaman di bidang yang sama

Mampu bekerja di bawah tekanan, berorientasi pada target

Memiliki kemampuan komunikasi yang baik dan kemampuan pemasaran

Memiliki SIM C Dan kendaraan motor R2

Ulet , Niat , dan Percaya Diri.

BENEFIT

• Incentif Bulanan
• Bonus Tahunan
• Klaim Kesehatan
• Mess (tempat tinggal )

• Make Minute of Meeting
• Translate document from Mandarin to Indonesian and Indonesian

language to Mandarin.

• Daily Interpreter.
• Fulfill task from Leader, etc.

-

1. Ensuring the receipt and inspection of incoming goods according to orders.
2. Conducting the process of receiving and checking the quality of goods.
3. Communicating with distributors to ensure the availability of appropriate stock.
4. Optimizing the receiving process to enhance efficiency and accuracy.

• Bachelor’s degree in any major
• Proficient in English
• At least 2 years of experience as a 5S Specialist
• Certified in General Occupational Health and Safety
• Knowledgeable in maintaining and developing manufacturing processes
• Proficient in computer operation
• Maximum age of 35 years old
• Proficient in English or Mandarin (spoken and written)

Bertanggung jawab menyelesaikan masalah sosial di lingkungan kerja.

Bertanggung jawab menjalin hubungan baik antar karyawan secara profesional maupun personal.

Bertanggung jawab perhitungan gaji.

Menangani semua proses yang berhubungan dengan karyawan.

Menguasai UU Ketenagakerjaan dan peraturan lain yang terkait.

Kualifikasi yang dibutuhkan :

• Pendidikan terakhir minimal D3/S1 Segala jurusan (Jurusan Bahasa mandarin lebih disukai)
• Usia maksimal 35 tahun
• Pengalaman minimal 1 tahun(Freshgraduate dipersilahkan melamar)
• Fasih berbahasa Indonesia dan Mandarin (bisa baca dan tulis menjadi nilai tambah)
• Memiliki sertifikat HSK menjadi nilai tambah
• Mampu mengoperasikan Ms. Office
• Disiplin, jujur dan bertanggungjawab
• Menyukai pekerjaan dilingkup kantor/lapangan
• Penempatan : Ngoro-Mojokerto
• Hanya pelamar yang sesuai dengan kualifikasi yang dapat diproses

• Membantu apoteker dalam menjalani pelayanan kefarmasian, meliputi: penerimaan resep, pengerjaan resep, dan penyerahan obat
• Membantu apoteker dalam melakukan distribusi atau penyaluran sediaan farmasi
• Memberikan informasi berkaitan dengan meliputi: cara pakai obat, kegunaan obat, cara penyimpanan obat, dan hal- hal yang harus di perhatikan selama penggunaan obat
• Membantu apoteker dalam membuat laporan harian dan bulanan untuk pendapatan apotek
• Mencatat obat kosong yang sesuai dengan kebutuhan di buku defecta untuk pengadaan
• Mencatat obat yang mendekati expired date minimal 3 bulan ke depan dari bulan berjalan

Reporting to the Head Chef, responsibilities and essential job functions include but are not limited to the following: 

• Ensure the consistency in the preparation of all food items for a la carte according to hotel recipes and standards
• Ensure all kitchen Colleagues are aware of standards and expectations
• Adhere to payroll costs and productivity within budgeted guidelines
• Provide extensive hands on training for all new and transferred colleagues
• Ensure the Cleanliness and maintenance of all work areas, utensils & equipment
• Follow kitchen policies, procedures and service standards
• Follow all safety and Sanitation policies when handling food and beverage
• Liaise daily with Head Chef and Restaurant Manager to keep open lines of communication regarding guest feedback
• Continually strive to improve food preparation and presentations
• Maintain proper rotation of product in all chillers to minimize wastage/spoilage
• Have full knowledge of all menu items, daily features and promotions
• Works closely with other team members and Cooks in menu creation and overall guest experience improvement efforts
• Maintain a safe work environment and is responsible to complete the Weekly Preventative Maintenance Checklist
• Train and develop kitchen employees and ensuring that ongoing training opportunities are communicated to the other Culinary Team Members and leadership and addressed with the colleague
• Assume supervisory responsibilities during the absence of the Head Chef
• Other duties as assigned

● Assist in planning, coordinating, and executing technical projects, ensuring they meet business objectives and
timelines.
● Work closely with cross-functional teams, including engineering, product, and operations, to ensure alignment on project goals and deliverables.
● Serve as a liaison between technical teams and business stakeholders, providing regular project updates and managing expectations.
● Support the implementation of Agile methodologies to enhance project delivery and efficiency.
● Oversee the maintenance and updating of API specification documentation to ensure accuracy and alignment with project requirements.
● Manage the configuration and maintenance of Financial Transaction Manager (FTM) systems, ensuring they are up-to-date and functioning correctly.
● Utilize tools like Postman and API SNAP to test, validate, and monitor API integrations within the project scope.
● Maintain up-to-date project documentation, including progress reports, meeting minutes, and post-project analysis.

SPESIALISASI DALAM INSTALASI DAN PEMELIHARAAN SISTEM MEKANIKAL, ELEKTRIKAL, DAN PERPIPAAN PADA BANGUNAN DAN PROYEK KONSTRUKSI LAINNYA.

• Understand Client's requirement for system development and define solutions based on the Advotics product range and business domain including discussions with the product team
• Develop business requirement documents based on defined solutions as basis for system development 
• Develop project plan and identify dependencies
• Identify obstacles encountered during the project and find solutions
• Manage the overall project run effectively and ensure the achievement of the project milestone
• Interface with all parties involved in the project (e.g., sales, product, engineering)
• Continuously drive process and operational improvements together with other Product Operation team

Your main duties will revolve around on-site audit of our clients’ factory.

• Conduct food safety audits.
• Summarize and evaluate inspection/audit findings.
• Communicate findings/results of inspections/audits with client site management or appropriate client personnel.
• Develop effective work plans for the completion of assigned inspections/audits within a determined timeframe.
• Establish and maintain effective communication with headquarter based project managers as it relates to assigned clients.

ABOUT YOUR ROLE:

To drive Retail Brand Owner sales strategy to grow the business profitably while coordinating the local offices, buying agents, commercial teams and local factories in driving the sales strategy.

KEY RESPONSIBILITIES:

1. Develop account strategies & initiatives with sales manager to achieve sales target/increase;

2. Collaborate with Sales Manager, Global Account Sales Leader, Regional Office on account strategy identification, planning and execution;

3. Coach and support new sales executive;

4. Manage monthly business review  with regional office, factory sales team to ensure global strategies and initiatives are aligned and  executed;

5. Manage and drive the “attack plan” regionally, support sales executive to achieve the regional sales target;

6. Drive the sales initiatives and collaborate with factory sales team;

7. Proactively identify potential customers and prospect opportunities  at local office and buying agent;

8. Manage buying office, ensure service and solutions  provided meet customer  needs ;

9. Manage  relationship with agents, buying offices and factories

10. Collect and analyze market and competitive landscape, drive proactive action with operation team and CS team according to customer forecas

Bertanggung jawab terhadap keamanan aset perusahaan dan ketertiban di lingkungan perusahaan untuk memastikan kegiatan operasional perusahaan berjalan lancar,Mengontrol kinerja security dalam menjalankan SOP security serta melakukan tindakan perbaikan untuk meningkatkan sistem pengamanan,Memberikan pelatihan anggota security untuk mendukung security dalam menjaga stamina dalam bekerja,Melaksanakan pembinaan anggota security yang melakukan pelanggaran secara administrasi baik teguran tertulis maupun SP dengan koordinasi dengan HR

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Job Description

Sales Development

• Identify and build new and existing sales channels within Indonesia to grow the brand.
• Deliver sales objectives in retail sales, net sales and delivering targeted gross margin, ensuring long term sustainable growth.
• Steer profitability of the business for both trade accounts or brand owned boutiques.
• Partner and negotiate to drive strong support by partners to achieve business objectives.
• Maintain and develop collaborative relationships ensuring long term sustainable growth.
• Drive sales growth through educating and motivating beauty advisors/ cast members
• Navigate and drive solutions for complex situations.
• Effectively manage and drive retail KPIs like conversions, traffic, basket and etc to elevate performance of animations, stores and staff.
• Effectively manage and drive store animation or large-scale event through activation of field staff and working with marketing and education.
• Understanding opportunities within markets, work with regional team to develop business plans for new doors and to increase sales for existing via instore events, brand activation
• Partner closely with marketing to drive launch, animation and sales.
• Support regional educational manager to plan, schedule and facilitate in-store and classroom trainings
• To be the face of LUXASIA to the trade partners to build strong rapport, partnership and relationship.
• Perform regular field visits to ensure strong field engagement and door checks to ensure that inventory, visual merchandising standards and maintenance are maintained as per brand standard, and share competitive insights within internal stakeholders
• Supports to train and field coach the Bas or retail partners to ensure the driving of sales.

Manage the Product, Channel, Retail & Stock Planning

• Drive the achievement of the retail and net sales budgets (sell-in & returns) based on accurate forecasting and planning.
• Support the net sales management through effective reporting and communication to the internal team and business control. • Manage and support the fulfilment need of trade and retail for ad-hoc transfers and delivery planning when necessary.
• Manages the day to day operations Digital Channel to ensure accuracy and sales planning. Support of the Sales Planning Process of Indonesia
• Participate in the definition of the sales planning (Forecasting rounds, retailer targets etc.)
• Manage the product allocation process in conjunction with Indonesia
• Manage and monitor the planning and ordering of products (newness, seasonal, animation activations and regulars) by the trade EDIs and retail team, in conjunction with marketing and sales
• Manage stock forecast and inbound shipments to Indonesia.

Sales & Trade Campaigns Support & Management

• Drive and manage the trade and retail animation process from sales, inventory planning, operations, and people planning), while engaging with effective incentive drivers to deliver results.
• Manage compliance in trade returns process and ensure the budget tracking and management.
• Analyze and manage inventory holdings for all channels at healthy level.
• Drive the people planning for retail team to ensure optimization and SOPs are observed.
• Manage the retail people and the team planning budget.
• Strategize and manage the payroll planning, tabulation and checks for retail payout.

• With a Degree in Business Management or equivalent
• With at least 8 years of relevant of working experience in sales for Retail, FMCG, Sales or Beauty.
• A passionate, self-starter, keen learner with an entrepreneurial mindset.
• A good people leader, team player with a positive mindset.
• Savvy, relational team player and people leader with extensive self-awareness, impartial and objective.
• Strong ability to work with ambiguity and able to excel in a start-up environment.
• Business-minded and possesses good problem-solving skills
• Well organized and committed to accuracy at all levels of details
• Focused, efficient, skilled in transversal projects and multitask environment
• Possess an excellent, communication skills in oral and written
• Experience in and enjoys operating in a fast-paced environment
• Experience in working with retailer network and Sephora is key.
• Strong in Excel and Powerpoint.
• Able to work well in multicultural environment
• Excellent written and verbal communication skills, including ability to present to top decision makers.
• Fluent in English. Bahasa Indonesia language will be a must.

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

Main Responsibilities (including but not limited to)

1. Graphic Design Tasks

• Assist in the development of graphic assets that can be adapted to ID Marketplaces, Paid Ads, Product Catalogs

• Assist the Graphic Designer team in resizing images for website needs

2. Assist the Creative team on a daily basis, with direct reporting to the Assistant Visual Designer (ID)

Qualifications & Experience

• Available for 4-6 months internship program
• Open to university students of any seniority
• Candidates with a specialization in Design Communication Visual or related degree preferred
• Candidates with prior internships in Graphic Designer or Creative roles preferred
• Reachable during working hours
• Excellent skills in Adobe Creative Suite (Photoshop, and Illustrator. Lightroom, editing apps such as Premiere Pro, Final Cut, or After Effects is a plus)
• A developed eye for detail, layout, balance, and composition

You should have/be:

• A passion for the brand and empowering women
• Up-to-date awareness of global fashion, retail, and market trends
• A fun, energetic, and charismatic personality
• Good visual and graphic taste, aware of the latest trends
• Organized and good at managing multiple tasks at once
• An ability to thrive in an ever-changing and dynamic environment with professionalism, responsiveness, and flexibility under critical pressure
• A self-starter with a proactive and hands-on attitude, also collaborative to achieve goals as a team. Get it done right, and fast!

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

You are your own leader, creating a compelling vision and communicating with style and charisma. You will be responsible for executing and achieving net sales targets in accordance to brands objectives and goals. Under your leadership, you build a team of high performance individuals to achieve and excel sales growth. As the Key Account Manager, you manage the sell in (net sales) and support brand related function of the business. The Key Account Manager is a point of contact and responsible for building / maintaining strong professional relationships with the Principal and Customers, handle distribution of the brand or set of brands within assigned outlets and ensuring visibility and delivering high quality customer service to the existing and potential clients. You will be the key person and a bridge between the brand and the retail team, also responsible for the collection of receivables and are the key source of information for movement of goods/brand and as one of the responsibilities is to bring back market feedback across both functions.

What we want you to do...

• Know at all time levels of sales versus LY versus Target for Brands-group (sell-in) and to share this during monthly sales and marketing Meeting.
• Manage the sell-in (net sales) and support brand-related function of the business.
• Must be able to identify and call out any risk early and propose backup or next action plans.
• Plan and execute monthly sell-in according to marketing calendar.
• Plan with the Marketing team and execute activities at floor level to achieve Brands objectives wholesales & inventory.
• Prepare monthly & promotional BITA (new and replenishment).
• Close Teamwork with Retail Ops Team to ensure smooth sales operations on selling floor.
• Provide proposals, suggestions to Mktg on all sales & inventory-related matters.
• Create and maintain good rapport/relationship with retailers/vendors, beauty advisors, supervisors and understand the store’s operation process.
• Ensure timely launches of new products with updated VM support.
• To look out for the white space opportunity to share with brand teams for potential brand development or growth.
• Analyze and discuss with Retail Ops Team on a monthly basis of stock inventory holding (days) and action plans to minimize it.
• Plan and Execute Pop Ups and Clearances with support from Retail Ops and Brand Teams.
• Together with Retail Ops team, to meet up with key retailers/buyers to review sell-in and sell-out on a quarterly basis.
• To propose action plans to Head of Sales and review quarterly sales and risk.

Key Result / Measures:

• Achieve Brand Sales targets (net) and ensuring growth for brands.
• Manage all brands under your care to meet brand KPIs.
• Inventory Management by ensuring right assortment based on turnover.
• Achieve Brand / Company CRM target and Known Customer %.

Who we’re looking for…

• Have a tertiary qualification or equivalent combination of relevant working experience that will allow the successful performance of job expectations.
• At least 3-5 years working experience. Prior experience in the fragrance or beauty business will be an added advantage.
• Analytical, numerically strong, meticulous and organized with a flair/passion for beauty or luxury products.
• Team leader willing to share and transfer knowledge.
• Preferably having a proven track record in managing and supervising subordinates.
• A team-group player with collaboration skills who thrives in a fast-paced competitive business environment.
• Possesses good interpersonal skills and can build strong rapport with both internal and external key stakeholders.
• Possess good communication and presentation skills, with a strong command of the English language.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• Answering questions about a company's products or services. Through Email all channels, and serve First Layer Agents escalations
• Processing orders and transactions
• Resolving issues and troubleshooting technical problems
• Delivering information about a company's offerings
• Providing proactive First Layer Agents outreach
• Handling customer complaints, from case escalations.
• Collecting and analyzing customer feedback.

• Has a bachelor’s degree from a college/university Or 6 months to 1-year BPO experience if the non-degree holder
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
• Have 30-35wpm typing skills
• Ability to communicate effectively through chat/e-mail 
• Willing working in shifting and flexible working hours
• Internet knowledge : Understand basic knowledge of the internet, social media, and being able to use computers
• Basic English : Ability using English writing and speaking.

1. Bertanggung jawab atas kebersihan dan pemeliharaan semua kamar dan area yang ditugaskan.
2. Menerima kunci kamar dan instruksi dari Supervisor sebelum memulai kerja dan mengembalikan kunci setelah shift berakhir.
3. Memeriksa hunian kamar di bagiannya dan melaporkannya kepada Supervisor.
4. Menerima peralatan, perlengkapan pembersih, dan linen dari Floor Supervisor.
5. Memeriksa perlengkapan tamu dan kondisi kamar.
6. Melaporkan barang-barang yang hilang atau rusak di kamar atau area yang ditugaskan langsung kepada Supervisor.
7. Menyiapkan kereta Room Boy dengan perlengkapan sebelum membersihkan dan merapikan kamar setiap hari.
8. Melaporkan dan menyerahkan barang-barang yang ditemukan kepada Supervisor.
9. Membersihkan dan merapikan tempat tidur dengan prosedur berikut:
10. Menyalakan semua lampu untuk memeriksa bohlam.
11. Merapikan tempat tidur dan meletakkan menu pintu serta item selamat malam di tempat tidur.
12. Menutup tirai.
13. Mengisi ulang perlengkapan jika diperlukan.
14. Mengosongkan dan membersihkan asbak, tempat sampah, serta mengelap furnitur, mengganti, dan mengisi ulang air es di teko.
15. Membersihkan kamar mandi dan mengganti handuk serta perlengkapan lain jika diperlukan.
16. Memoles sepatu tamu jika diminta.
17. Memastikan bahwa area tamu di bagiannya telah dibersihkan dengan baik sebelum meninggalkan tempat kerja.
18. Melaporkan dan menyerahkan barang-barang yang ditemukan di kamar yang telah keluar atau di area lain di hotel kepada Supervisor.
19. Menyiapkan tempat tidur tambahan dan membantu tamu secara pribadi jika diminta.
20. Melaporkan kepada Supervisor jika ada orang mencurigakan di lantai.
21. Meneruskan rincian kamar tamu kepada Supervisor untuk shift berikutnya.
22. Menyelesaikan dan menyerahkan laporan tugas Room Boy serta penggunaan perlengkapan dan linen.
23. Memastikan jadwal mingguan untuk pekerjaan pembersihan khusus diselesaikan dengan benar.

Mini Bar:

1. Memeriksa tagihan kamar yang diperkirakan akan check-out dan menghindari penagihan tambahan jika memungkinkan.
2. Melaporkan kepada Housekeeping Supervisor sesegera mungkin jika tamu memiliki tagihan tambahan.
3. Mengganti barang yang dikonsumsi pada hari itu.
4. Menyiapkan permintaan penyimpanan makanan dan minuman untuk barang yang habis.
5. Menggunakan kartu bin untuk mempermudah kontrol barang yang dikonsumsi setiap hari.
6. Mencatat barang yang rusak atau tanggal kadaluwarsa dan melaporkannya kepada Executive Housekeeper.
7. Melakukan inventaris pada akhir setiap bulan.
8. Melaporkan kepada Engineering jika kulkas di kamar tidak berfungsi.
9. Membersihkan kulkas di kamar dan menghindari keluhan tamu.
10. Melaporkan kepada Floor Supervisor jika mini bar di kamar tidak terisi ulang.

1. Selalu mematuhi instruksi keamanan yang ditetapkan oleh Head Chef, CDP, atau Demi Chef.
2. Membantu dan berpartisipasi dalam aktivitas dan fungsi harian semua fasilitas dapur.
3. Menghormati dan mengikuti instruksi penghematan energi di dapur.
4. Selalu ingat bahwa kepuasan tamu sangat bergantung pada kualitas dan efisiensi pekerjaannya.
5. Menghindari pemborosan bahan makanan dengan menjalankan pekerjaan secara benar dan efektif.
6. Memastikan bahwa standar kinerja diterapkan dan dipertahankan.
7. Menggunakan dan menjaga peralatan dapur sesuai dengan fungsinya serta mengikuti langkah-langkah pencegahan yang telah ditetapkan.
8. Melaporkan setiap kerusakan peralatan kepada Head Chef, CDP, atau Demi Chef.
9. Melakukan semua pekerjaan mise en place dengan tepat, lengkap, dan efisien, serta memastikan bahwa semua peralatan dapur dan area tanggung jawabnya tetap bersih, rapi, dan tersanitasi.
10. Melaksanakan tugas di bawah pengawasan Demi-Chef dan Head Chef dalam menyiapkan dan memasak makanan sesuai dengan standar resep.
11. Menyimpan setiap bahan makanan dengan benar di dalam lemari pendingin untuk memastikan kualitas penyimpanan yang lebih baik.
12. Mematuhi kebijakan hotel terkait:

• Kesehatan, Keselamatan, dan Kebersihan
• Aturan Rumah dan Regulasi
• Penampilan dan Standar Kerapihan
• Memastikan kehadiran yang tepat waktu dan mematuhi jadwal tugas yang diarahkan oleh Head Chef dan CDP atau Demi Chef.

13.Rutin memeriksa dan mengidentifikasi area yang memerlukan perawatan, serta menyampaikan informasi ini kepada Head Chef dan CDP atau Demi Chef.

14.Melaksanakan tugas terkait lainnya dan proyek khusus yang ditugaskan oleh Manajemen.

1. Membantu dalam proses seleksi, pelatihan, dan pengembangan staf Front Office untuk memastikan mereka mencapai potensi maksimal mereka.
2. Mendukung upaya pengembangan Sumber Daya Manusia dengan merencanakan, mengorganisir, mengarahkan, dan memotivasi staf Front Office serta membantu dalam pengendalian pengeluaran dan kinerja.
3. Memastikan bahwa layanan yang diberikan oleh staf Front Office memenuhi atau melebihi kebijakan dan prosedur yang telah ditetapkan, serta mencapai tingkat kepuasan dan kenyamanan tamu yang tertinggi.
4. Membantu mengontrol penjualan kamar untuk memaksimalkan pendapatan dengan menerapkan teknik manajemen hasil yang efektif.
5. Memeriksa kamar tamu dan area publik untuk memastikan standar kebersihan dan kerapihan tetap terjaga.
6. Memantau status kamar dan menjaga komunikasi yang jelas dengan Departemen Housekeeping serta semua departemen lain di properti.
7. Menguasai kategori kamar, tarif, fasilitas, dan layanan yang tersedia di properti.
8. Menerapkan semua prosedur pengendalian kunci dan berpartisipasi dalam semua hal yang berkaitan dengan keamanan kamar tamu.
9. Mengetahui semua prosedur darurat dan kebakaran serta memastikan bahwa seluruh staf Front Office mendapatkan pelatihan yang lengkap.
10. Membantu Hotel Manager dan menyelesaikan tugas-tugas administratif serta proyek khusus sebagaimana diminta oleh manajemen.
11. Melaksanakan tugas lain yang ditugaskan oleh Front Office Manager atau Hotel Manager.

Tugas dan Tanggung Jawab Front Desk Agent

1. Menyambut Tamu.
2. Menyewakan Kamar Tamu.
3. Memberikan Informasi Pelayanan Hotel.
4. Mengoordinasi Pelayanan Tamu.
5. Menyusun Laporan Status Kamar.
6. Pencatatan Pembayaran Tamu.

• Collects all cashier remittance envelopes from the drop-safe
• Calculate daily cash revenue and make sure it is appropriate and correct.
• Monitors and follows up on all Petty Cash requests and ensure that they are cleared within the stipulated date
• Disburses Petty Cash requests that have been approved by either the Finance Manager and Treasury Park
• Reimburses Front Office Cashiers for disbursements made by them (due backs)
• Update Bank Statement
• Assist sales in establishing customer credit in accordance with Hotel policies and procedures, including but not limited to the application process, reference checks, credit limits, direct bill listing, deposit requirements, and other credit-related activities.
• Deliver accurate and timely invoices, statements, and schedules to customers.

• Have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies and those of the competition.
• Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions.
• Achieve all individual Hotel Food & Beverage sales targets in your area by maintaining and creating a close relationship with customers.