Get to know our team:

We are a forward-looking team that is actively shaping the future of technology and society in Southeast Asia.

Grab’s Public Affairs team builds partnerships with the public sector in support of national policy agendas, engage constructively with government and other stakeholders on public policy discussions, and drive initiatives to harness the positive potential of technology to drive impact at scale across Southeast Asia.

The day-to-day activities:

• Develop group strategy and support strategy implementation for Grab’s Public Affairs country teams:
  • Work with Grab’s country public affairs teams to analyse and provide insights on public policy issues, develop positions and advocacy recommendations to advance Grab’s agenda
  • Develop and execute strategic action plans and initiatives related to Grab’s public affairs objectives
  • Orchestrate efforts across different Grab teams to develop and implement a coordinated and robust approach in business operations, to address public policy topics
• Co-drive efforts that seek to strengthen Grab’s thought leadership position on identified topics of interest amongst target public affairs stakeholders:
  • Support research on public policy issues that are at the intersection of technology and society
  • Work with other teams at Grab to execute campaigns that drive thought leadership and dialogues on key topics, e.g. through planning of dialogues, forums, roundtable discussions, policy programmes etc.
  • Develop effective thought-leadership platforms, and maintain a pipeline of digital content (e.g. policy position papers, publications, blog posts, podcasts, op-eds etc.) to catalyse conversations and foster meaningful engagements
• Advance strategic engagements and institutional relations for Grab:
  • Support the building of lasting relationships with external stakeholders that include, but not limited to, governments, policy-makers, academics, NGOs, tech policy representatives from the industry, thought-leaders etc. across Southeast Asia and globally
  • Seek out potential partnership opportunities that help Grab’s public affairs team build bridges between thought-leaders, catalyse new research collaborations, and stimulate lively conversations with the wider community on the intersection of tech and policy

THE ROLE

The Senior Account Executive provides day-to-day support/services to assigned clients. The incumbent is responsible for delivering quality materials on time and on budget. The social brand Executive supports and collaborates with team members on tactical and strategic aspects of the account.

KEY RESPONSIBILITIES

• Accountability for the day-to-day execution of assigned task.
• Act as a liaison between all departments, vendors and the client to ensure a timely completion of projects/ campaigns.
• Attend and facilitate (as appropriate) all status meetings, client meetings and client calls.
• Participate in planning and execution of operational/tactical aspects of campaigns.
• Monitor both client and agency budgets, including oversight of campaign costs.
• Provide timely and consistent communication to clients, vendor and internal team on the status of projects
• When establishing and executing advertising strategy, provide assistance and present ideas
• Assist in preparing Ad brief through client’s accordance and data analysis
• Assist various data research and analysis for establishing alternatives of brand/marketing communication strategy, market trends & competitor’s trend/analysis

• Manage end-to-end seller influencer projects from conceptualization, execution, to reporting.
• Develop and execute the identification, screening, and management process for seller influencers.
• Research and identify key seller influencers and other relevant online media presence that can be tapped for various seller education initiatives.
• Create customized activations, events, and other projects that are in line with current goals and priorities of Seller Operations.
• Monitor key performance metrics of seller influencer activities and assist in preparing materials for reporting.
• Coordinate and develop good working relationships with internal and external stakeholders involved in the seller influencer projects.
• Drive continuous improvement by identifying gaps and areas for development.

What you’ll do:  

As an Analyst, you will participate in laying the groundwork and contribute to day-to-day reporting needs for client marketing efforts.  You will be assigned to Media analytics projects for data analysis and reporting for a client brand.

Day-to-day, your role includes:

• Keeping a pulse on daily, weekly and monthly performance data from data analytics platforms
• Working in a variety of reporting systems and databases for the creation of recurring reports and dashboards
• Participating in brainstorms to identify nuances in data to optimize our clients’ business
• Supporting marketing initiatives across project and campaign lifecycles, including measurement plans, primary and secondary research, and performance reporting
• Expanding industry knowledge and relevant skillsets through scheduled internal training
• Participating in ad hoc requests from accounts handled such as root-cause analysis, reporting, data analysis and more.

Ecommerce Planning (40%):

• Develop strategies and makes in-depth recommendations based on a strong grasp of analytics, eCommerce Affiliate marketing & Influencers Affiliate Campaign
• Manages the daily workflow of all client campaigns, and works with various internal and external stakeholders, including Ecommerce Retailers (Shopee, Tiki, Lazada), Social Commerce Channel (TikTok) and Affiliate Publishers to deliver campaign objectives.
• Be aware of opportunities to drive revenue streams from existing relationships and leverage cases from existing relationships to create new relationships.
• Monitor sales trends and evaluate forecasts through an analysis of key performance indicators (KPI), prepare reports, and share the results with the central planning and the e-commerce corporate team.
• Work closely with the KOLs/KOCs team on commercial/incentive planning, and operation. Especially, Client stakeholders within the brand marketing team and brand ecommerce champions to ensure brand consistency.
• Transform data into actionable, easy-to-read output to drive performance, insights, and outcomes.
• Analyze data and structure relevant information for the client's benefit, in line with business indicators specific to their industry (eg: FMCG, retail…)

Performance and Optimization (60%):

• Analyze, track, and optimize on an ongoing basis effective benchmark for measuring the campaigns performance including GMV, ROAS and other important metrics of AMS
• Proactively make strategic recommendations to meet campaign goals and improve performance.
• Communicate with internal stakeholders on project development, timelines, and results. Work closely with the other team members to meet goals.
• Timely execution of promotional levers to deliver against strategic category goals.
• Optimize promotional effectiveness on eCommerce Campaigns, specific Affiliate Programs, and well collaboration with KOL/KOCs to win D-day and achieve P&L monthly.
• In charge of campaign implementation, and budget management on relevant eCommerce platforms (Tiki, Shopee, Lazada….), other online acquisition channels: affiliate marketing, social commerce media (Tiktok), to achieve GMV target.
• Work closely with E-Retail partners & Affiliate Vendors to ensure smooth cooperation while implementing the campaign and build the optimization tactics to keep pattern growth month on month campaign.
• Forecast sales performance trends (GMV, ROAS), provide solutions on optimization and quick actions to meet the KPIs within a very tight period.
• Responsible for regular reports on Ecommerce campaigns (daily, monthly, campaign) and handling ad hoc tasks if any.

Publicis Media is looking for a Senior Investment Executive to join us. We are one of the fastest growing agencies in Jakarta and the world.

You need diverse thinkers and diverse thinking. We call this Allsorts. This helps us tackle challenges through different disciplines and perspectives. You need to thrive on the belief that great ideas are only great if they work. It’s not enough to be new, or cool, or interesting. Our solutions need to drive a business result. So we’d love to meet you.

The purpose of the Senior Investment Executive is to deliver best-in-class campaign activation across all channels, delivering exceptional results against agreed parameters. The Senior Activation Executive reports into the Activation Manager and is responsible for the day-to-day development of the Activation Executive and Coordinator, management of their workload, and supervision of their output.

Responsibilites :

• Work with the Investment Manager & Director to drive negotiations for clients with media partners and secure additional incentives over and above entitlements.
• Keep pace with market knowledge that will aid negotiations with publishers.
• Negotiate trading positions across all media ensuring all benchmarks (client & internal), trading strategies & contractual agreements are met.
• Finalise Benchmarking and Pre-Trade work before booking to ensure the rate position is best in market
• Identify and recommend optimisation opportunities and ensure those optimisations are taken place promptly and correctly.
• Assist Activation Executives and Coordinators in developing detailed weekly (or agreed reporting schedule) and final post analysis.

Executive Housekeeper
You are the cornerstone of our hotel's excellence! As an Executive Housekeeper, you will assume the responsibility of overseeing guest rooms, guaranteeing a pristine and inviting environment. Your meticulous attention to detail will contribute to ensuring that every guest enjoys a comfortable and impeccably maintained space, playing an integral role in crafting unforgettable moments for our valued guests.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Compile and update Standard Operating Procedures for all areas of responsibility periodically
• Ensure that all auditing and reporting standards are conveyed to staff and adhered to
• Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
• Conduct quality control inspections of all areas of the hotel and share results with the team
• Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
• Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
• Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service

Executive Assistant Manager F&B
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Executive Assistant Manager F&B, you will strategically lead the team to take guest satisfaction to the next level.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Lead, mentor and train the Food & Beverage Operations team
• Ensure Food & Beverage relevant brand standards are maintained
• Strategize on new products and service offerings
• Create unforgettable experiences for our guests
• Knows the business and keeps abreast of competition and customer trends, new products and legislation
• Manages multiple disciplines under F&B to continually drive total hotel revenue, maximize profitability, and improve colleague and guest engagement
• Maintains high performance levels in the department by setting SMART goals and expectations in line with company priorities and hotel goals.

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.  

RESPONSIBILITIES

• Summarize data in tables, charts, and graphs
• Analyze and interpret sales data and consumer data + One NielsenIQ portfolio data
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations
• Review data for errors and inconsistencies
• Use internal tools and data sources
• Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners’ (CBPs') expectations
• Interacts with client staff on routine issues
• Lead client meetings and presentations over the phone and in-person
• Independently discusses analysis design to best answer client questions with CBP/client
• Discuss design and calculate the Quantified Business Opportunity
• Drive time/cost-effectiveness on the project
• Run meta-analysis/cross COE projects to increase the team’s expertise and visibility
• Mentor junior team members as well as provide guidance to peers
• Support meeting the COE objectives as a whole
• Inspire peers and co-workers
• Identify sales opportunities at client and  pass to CBP

NIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.

Responsibilities

• Summarize data in tables, charts, and graphs
• Analyze and interpret sales data and consumer data + One Nielsen portfolio data
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations
• Review data for errors and inconsistencies
• Use internal tools and data sources
• Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners’ (CBPs') expectations
• Interacts with client staff on routine issues
• Independently discusses analysis design to best answer client questions with CBP/client
• Discuss design and calculate the Quantified Business Opportunity
• Drive time/cost-effectiveness on the project
• Support meeting the COE objectives as a whole
• Inspire peers and co-workers

A Little Bit About You

Curiosity will bring you to understand where the market is moving and to provide business solutions based on the client's needs. Your chance to deliver high-quality client services at all the time is here, working together with our client business partners, while your communication skills will help you to adapt to the multi-diverse working culture.

The role of an Assistant Executive Housekeeper is to support the Executive Housekeeper in all duties of the housekeeping operation. You will coordinate, schedule and supervise the housekeeping team, carry out inspections to ensure proper cleaning is being done, and manage the inventory of all cleaning supplies. You will provide on-the-job training, and facilitate communications with guests, within the housekeeping team and with other hotel departments.

We’re looking for an experienced Ad Sales Senior Executive to handle several key partners and new clients for Gameloft in the region with a focus on Jakarta-based leads.

You are deeply involved in direct media and programmatic sales and, beyond the day-to-day business, you focus on shaping and pitching strategic media offers to sell Gameloft premium and programmatic advertising in-game inventory to brands and agencies of reference.

Your Key Mission will be to drive maximum revenue in Singapore and be responsible for the sales target linked to regional clients operating from Singapore for Gameloft for Brands.

JOB SCOPE AND MISSION:

• You are a natural-born hunter: you acquire new clients and take an active part in turning them into returning clients. You live for closing deals, striking the right balance between fulfilling your clients’ needs and maximizing Gameloft’s revenue. Direct involvement in high-profile and major sales engagements, plus business development.
• You are also assigned existing clients, brands and agencies, that you undertake to grow and prosper in the long run by keeping Gameloft on their radars and updating them on our new formats and latest innovations.
• Be expected to manage Programmatic Guaranteed deals and PMP with Trading agencies, SSP, DSP, ATD to grow the demand & contribution to the overall development of programmatic advertising revenue in APAC
• You are accountable for the flawless execution of your deals, along with the Ad Operations team and our in-house creative department. You act as a central touchpoint: you are able to give clear guidance to the different teams involved in making successful deliveries.
• You are the voice and face of Gameloft for brands in Singapore. With your strategic mindset, you embody the thought leadership the company wishes to have in the in-game advertising space while keeping an eye on competitors’ offerings.

(but are not limited to)

• Potential participation in strategy for and execute all local paid online acquisition efforts including:
  • Facebook, Twitter, Instagram ads
  • Search engine marketing (SEM)
  • Google Display Network (GDN) and other Banner ads
  • Affiliates
• Collect data and track the performance of all marketing activities and channels against set KPIs (CPI, CPO, CPA, PPC etc.)
• Manage day to day workflow and setup for projects and campaigns across platforms
• Regularly provide analysis on performance against forecasts and making adjustments as necessary to fulfil the set objectives
• Serving clients for tasks such as performance media briefing, strategy planning, budget allocation, campaign analyses and quarterly business reviews
• Spearheading relations with account team working on common accounts to ensure alignment with clients
• Ability to troubleshoot technical issues on campaigns, especially conversion-oriented ones
• Innovating to improve performance, growth and profitability across all channels
• Keep up-to-date with market trends and come up with creative ideas that are one step ahead of the competition
• Share best practices with peers within group
• Accountability and full ownership for campaign performance and aligned KPIs
• Training and mentoring executives to take up implementations across platforms

• Making sure high level accuracy of billing issued as well as company’s revenue
• Doing reporting, filing, sharepoint maintenance on regular basis
• Accounting of transactions that related with revenue, account receivables and other related accounts
• Liaise with other departments, hotels

Executive Lounge Manager
Embark on a journey of excellence as an Executive Lounge Manager, where you will play a pivotal role in shaping unforgettable experiences for our distinguished guests. From the moment they step into our exclusive lounge until their departure, you will orchestrate a seamless and luxurious stay that exceeds expectations.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
• Conduct cleaning and quality checks of all equipment, glassware, cutlery, chinaware, napkins etc. during the set-up of the executive lounge
• After the set-up and before the arrival of guests, and also during a new set-up within the service time, she/he must check the quality of the set-up and ensure a welcoming appearance
• Coordinate with the Guest Relations team to ensure professional and engaging service to all guests in the lounge
• Cary out the end of day closing of the lounge and ensures that all cashiering duties are performed in line with the procedures
• At the end of the shift or the day, she/he has to communicate all information that the next shift staff has to know for smooth running of the operations
• Escorts guests to their tables and recommends food and beverage items, and special promotions if available
• Conducts an efficient and courteous service to the VIP guests
• Manage day-to-day operations efficiently, including staffing, scheduling, and resource allocation.
• Implement and enforce operational procedures to maintain a seamless and well-organized executive lounge environment.

Job Description:

• As brand representative in Distributor area, responsible for achieving sales target assigned by Distributor and directing Distributor salesmen in doing standardized branding implementation.
• Responsible to communicate any Selling or Marketing program to Distributor other salesmen, and gather consolidated feedback from Distributor (if any) regarding any program or disputes that might be happening in the future.
• Become the leader for all Distributor salesmen in terms of Cessa effective selling tactics, and standardized Cessa 7 steps-of-calls SOP in the market.
• Monitor Cessa dedicated SPG in stores & SPG event (if any) activations.
• Become the initiator for BIG NEW Outlets or MT Channels opportunity in the area

We are loooking for candidate with Social Media background to act as our Account Executive - Brand.

• Liaise and maintain good relationships with clients, become the main door of information from clients.
• Identify client's goals and create social media strategy to achieve it. This includes developing campaigns, setting objectives, timeline, identifying target audiences, selecting platforms, creative, copywriting, and content.
• Track and analyze campaign performance data to identify areas for improvement and drive results.
• Work with internal teams in a collaborative manner to execute account specific strategies and also to ensure smooth onboarding of the customer
• Work effectively within a team setting, contributing to collaborative projects and strategies.

• 1 - 2 year experience in handling and managing clients in creative or branding agencies.
• Preferably candidate with Social Media Specialist background.
• Preferably candidates with strong connections & network.
• Good-looking candidate with a negotiation and public speaking skills.
• Preferably female with Bachelor’s degree in Communications, Marketing or a related field.
• Excellent organizational skills and attention to detail.
• Deep understanding of current social media trends.

Expertise you bring 

• Drive thought leadership in the market, Build strategic, trust-based relationships with prospective clients’ decision makers, stakeholders and provide industry insights, competitive landscape.
• Building a consistent and sustainable business that champions growth, trust and confidence.
• Generating pipeline to achieve sales growth through executing sales strategy, sales plays and go to market campaigns.
• Build territory plans which help achieve coverage for all solutions across all accounts/territories and consistently exceed revenue goals.
• Work closely with Marketing, Inside Sales and Cloud Service Providers to increase demand generation and support lead gen activities.
• Responsible to develop business in terms of Cloud Technology, Technology consists of Public Cloud, Hybrid Cloud and Private Cloud
• Responsible for developing business in Professional Services and Managed Services as well. Cloud platform include Amazon Web Services, Google Cloud Platform, etc

Job Description

Job Title: Legal Executive

Job Description:

We are seeking a proactive and detail-oriented Legal Executive to join our team. As a Legal Executive, you will play a vital role in supporting our legal operations by assisting in various legal tasks and responsibilities. Your duties will include drafting and reviewing legal documents (excluding contracts), assisting in dispute resolution processes, ensuring compliance with laws and regulations, contributing to policy development, conducting legal research, preparing reports, and collaborating with internal teams. Additionally, you will assist in translation and proofreading tasks to ensure accuracy and adherence to legal standards.

Responsibilities:

- Draft and review legal documents (excluding contracts).
- Assist in resolving legal disputes and participate in settlement discussions.
- Ensure compliance with applicable laws and regulations.
- Contribute to the development and revision of internal policies and procedures.
- Conduct legal research to stay informed about laws, regulations, and legal precedents.
- Prepare reports and collaborate with internal teams to collect, verify, and organize data for reporting purposes.
- Collaborate with sworn translators and proofread translated documents for accuracy and adherence to legal standards.

Qualifications:

- Bachelor's degree in law.
- 3-5 years of legal experience (experience in litigation is a plus).
- Skills in legal research, litigation, attention to detail, and a good understanding of relevant laws and regulations.
- Proficiency in English, both spoken and written.

If you meet these qualifications and are eager to contribute to our legal team, we encourage you to apply for the position of Legal Executive. Join us in upholding legal standards and supporting the organization's objectives.

We are looking for responsible Executive Secretary cum Marketing Communications to provide personalized secretarial and Marketing Communications support in a well-organized and timely manner.

You will work on a one-to-one basis on a variety of tasks related to manager's working life and communication.

Responsibilities

• Report directly to the General Manager for all Public Relations and Marketing related issues.
• Maintains a high profile within the media (print and otherwise) circle as well as trade and professional associations dealing with her/ his scope of responsibilities.
• Interacts with individuals outside the Hotel within her scope of responsibility, including, but not limited to journalists, writers, celebrities, clients, local hotel associations, competitors and other members of the local community as directed through local marketing conditions.
• Fully oversees and responsible for the operation and implementation of Public Relation strategies.
• Full responsibility on social media and e-commerce platform.
• To ensure all confidential and sensitive matters are strictly taken care and kept confidential at all times.
• All outgoing memos/letters/forms are properly distributed.
• Attend and screen calls before passing through to General Manager or relevant managers and executives.
• Ensure telephones are answered according to standard and messages are conveyed at all times.
• Ensures that policies and procedures in the hotel are followed.

• At least 2 years of relevant experience in communication
• Demonstrated success in developing and implementing comprehensive communication strategies.
• Experienced in crafting compelling narratives tailored to different segments of audiences and across different channels.
• Familiar with building positive relationships with media partners and influencers.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.

Food & Beverage Sales Executive

Are you passionate in food & beverage and have a strong sales skill? This role would be the perfect fit for you. The Food & Beverage Sales Executive provides revenue contribution and administrative support to the overall department. With seven restaurants, bars and lounge available, the person needs to be comfortable with fast pace environment, busy sales and reservations, have strong interpersonal skills to handle sales and reservation duties.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Proactively looking for business through telemarketing and sales calls.
• Act as a main resource for FB reservation agents needing assistance technically or with regards to achieving customer satisfaction.
• Responds to all guest reservation request and executes prompt, courteous and accurate guest service at all times.
• Fully knowledgeable about F&B Outlets, rates, promotions, programs, hotel facilities and services
• Understand and enforce hotel and company credit policies and ensure proper billing instructions, routing instructions and payment methods are applied to the reservations.
• Monitor all Tentative / Provisional / Waitlisted bookings entered on the system and follow up done for deposits / guarantee.
• Handling site visit from the guest.
• Draft and types correspondence, booking contracts, quotations, letter of confirmation, thank you letter for the guest.

Executive Pastry Chef

The Executive Pastry Chef is responsible for the production of all pastries, desserts, breads and other baked products. This position gives operational support to the Executive Chef in meeting all divisional targets and objectives with a view to maximize guest satisfaction as well as protecting all assets of the property. In addition to overseeing dessert preparation, the pastry chef may handle tasks such as supervising employees, ordering supplies, creating budgets and adhering to sanitation regulations.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Maintain and enhance the pastry & bakery products through creative menu development and presentation. 
• Liaise daily with the Outlet Managers to keep open lines of communication regarding guest feedback.
• Makes sure our products are consistent at all the time.
• Leads the pastry team in managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Creates decorative food displays.
• Maintains purchasing, receiving and food storage standards.
• Ensures compliance with food handling and sanitation standards.
• Performs all duties of kitchen managers and colleagues as necessary.
• Recognizes superior quality products, presentations and flavor.
• Keep the consistence of all products every day.

Country

Job Family

We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

Who are we?
As an NIQ company, we are the world’s leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.
Join GfK and help us shape tomorrow. At GfK, you’ll do work that matters. Our insights and platforms drive the industry forward – where information, technology and expertise come together
to redefine what it means for clients to truly know their customer and meet their
ever-changing needs. You’ll show the world what people want

Market Intelligence CSM (m/f/d)

Our Market Intelligence CSMs (m/f/d):

• Act as strategic partners to our clients
• Being an innovation agent. Drive change for faster reaction to changing market requirement.
• Being an expert in your market (industry, products, channels etc.)

Internal

• Collect and provide feedback to product teams on functionality, features etc. of gfknewron platform as well as to ops and other teams on non-platform issues to drive better client experience
• Collaborate with account management at the pre-sales and renewal stages
• Collaborate with other business unit teams to identify opportunities for strategic assignments
• Coordinate internal client services nationally (for all) and internationally (optional)
• Run final quality checks for the GfK seal of quality (wherever relevant)
• Validate / conduct QC to guarantee GfK seal of quality (wherever relevant)

Here is what we are looking for additionally:

• Bachelor´s/ Master´s degree in Business Administration, or equivalent experience
• Strong business understanding in durable consumer goods markets and related Retail
• Interest for HA Product categories and markets
• Ideally 3-5 years of experience in consulting, market research, product management of durables or equivalent business units
• Excellent (country language) and very good English language skills
• Strong presentation and communication skills, client-centric approach
• Proactive and consistent engagement with multi-disciplined teams
• Co-ordination and decision making of how to achieve client outcomes and organisation goals
• Driving delivery of results for clients & GfK across diverse cultures, mind sets, disciplines, and influences
• Passion, dedication, and commitment
• Creativity and the ability to address real-world business problems analytically
• Eagerness to learn, open mindset, team spirit, and an entrepreneurial attitude

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on: https://www.gfk.com/about-gfk/diversity-and-inclusion

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Position Overview

As a Technical Solutions Executive (TSE), you are one of the main factors of success for the Autodesk Construction Cloud portfolio. You will be reporting to Technical Sales Manager and partner with the Account teams to help our users achieve their goals through the use of our technology. Coming from industry, you'll use your experience to identify and uncover our customer's needs, develop a strategy, prove value, with the ultimate goal of delivering outcomes for our customers.

This is a remote role but there is an expectation to travel, so you will be based in Jakarta, Indonesia

Responsibilities

• Outcome and Solution-based approach: Taking a customer-centric approach, you will undertake deep technical discovery in collaboration with other team members to uncover the primary goals of our users, and then use your experience, technical knowledge and creativity to create solutions that allow our end-users to achieve those goals.

• Technical Closure: Responsible for aligning with important customer team members to secure technical closure of proposed solutions within Autodesk Construction Cloud. Manage technical evaluations, define solutions architecture, facilitate product demonstrations, 3rd party engagements. Consult with ACS sales on technical validation and apply best practices in solving business problems. Document quantifiable pain as identified in before scenarios, technical decision criteria, and metrics used in the evaluation within Salesforce and within provided collaborative technologies

• Customer Relationship Management: Develops required level of knowledge of customers' business processes, workflows, and technical requirements to build "trusted advisor" relationships with customers. Ensure efficient customer handoffs between the pre-sales team and adoption/deployment teams post-sales. Deliver Autodesk Construction Cloud internal product roadmaps with customers and communicate customer feedback to the ACS product team

• Collaboration: Develops trusted working relationships with the ACS sales team and adjacent teams such as the Autodesk Worldwide Field Operations (WWS) team. You will also work with adjacent business resources (e.g. sales management, deployment, adoption, business development, global technical sales, and marketing) and collaborate with ACS product "centres of excellence", Customer Success projects such as Voice of the Customer, deployment teams to implement proposed solutions, and coordinate with ACS marketing for product launches, webinars and go-to-market messaging strategy

• Leadership: Shares best practices, competitive information, innovation, and expertise within the sales organisation, product divisions, and technical solutions organisation locally and globally. Participate in strategic speaking engagements at high profile trade shows, conferences, or internal Autodesk events working in collaboration with ACS marketing teams. Provide answers and share knowledge on technical product and integration information

Minimum Qualifications

• 3-5+ years of experience in the Construction industry

• Experience with SaaS Technology and construction project planning/delivery

• A technology Subject Matter Expert who can easily distil complex workflows / solutions for multiple AEC audiences

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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