Total 42 PR / Media / Communications job vacancies in Jl. Nusa Dua Selatan No. 8, Lingkungan Peminge

• Memiliki kemampuan Kemampuan komunikasi, negosiasi, dan presentasi serta pengetahuan tentang shopping center management
• Membantu melaksanakan persiapan event dan mendokumentasikan
• Mengawasi loading dan unloading event, memasang perlengkapan dekorasi
• Memastikan media promosi yang diperlukan dalam rangka mendukung event yang ada
• Menjalin kerjasama dengan pihak ketiga, seperti: EO, exhibitor

• Membangun, membentuk dan mempertahankan citra positif tentang Plaza Balikpapan melalui media 
• Mengembangkan dan mendukung kegiatan Corporate Social Responsibilty program
• Mengembangkan dan membangun jalinan komunikasi Plaza Balikpapan dengan masyarakat serta kerjasama dengan komunitas (community relations)
• Membantu mengawasi kegiatan monitoring website dan social media 

Persyaratan :

• Pendidikan minimal D3 atau S1 dari semua jurusan .
• Berpengalaman minimal 3 tahun dalam pelayanan konsumen produk atau jasa, diutamanakan di bidang Property Developer.
• Memiliki kemampuan yang baik dalam berkomunikasi, menangani komplain dan presentasi.
• Mampu berfokus pada kepuasan konsumen dan mampu menyesuaikan diri untuk merespons berbagai tipe karakter konsumen.
• Mampu bekerja multitasking, memprioritaskan pekerjaan utama, dan mengelola waktu kerja dengan efektif.
• Bersedia ditempatkan di Tenjo dan Jakarta Barat

Tanggung Jawab: 

• Membina hubungan baik dengan konsumen.
• Menangani keluhan konsumen baik melalui email, telepon atau tatap muka.
• Melakukan penanganan dan monitoring dalam proses terkait pesanan unit, pengembalian uang, ataupun pertukaran unit dengan unit Agung Podomoro lainnya.
• Menyusun laporan harian, bulanan ataupun tahunan tentang kepuasan pelanggan secara keseluruhan.

• Design and execute communication plans to promote the company's brand, products, and services through various channels (e.g., digital, print, social media).
• Develop engaging multimedia content (e.g., videos, infographics) to support marketing initiatives.
• Build and maintain relationships with media outlets, journalists, and influencers to generate positive coverage of the company's activities and initiatives.
• Develop and implement internal communication strategies to ensure that employees are informed and engaged with the company’s vision, mission, and values.

• Melakukan pemasaran dan branding produk perusahaan secara Digital
• Mengelola sosial media seperti website, facebook, IG perusahaan, dll
• Melakukan promosi sebuah produk melalui channel digital
• Melakukan konsep dan rancangan distribusi content campaign marketing di sosial media
• Mengkaji dan meningkatkan efektivitas kegiatan pemasaran digital yang telah dilakukan dalam menjangkau kelompok pasar yang dituju,

• Bertanggung jawab terhadap timeline proyek manajemen dashboard
• Menjadi talent konten media sosial korporat
• Menganalisa masalah dan fungsi di dalam website korporat
• Bertanggung jawab atas email dan Whatsapp blast

Menjalin hubungan dengan klien maupun mengadakan invitation calon klien.

Dapat membina hubungan baik dengan klien, melakukan contacting dengan

klien, Menyampaikan informasi, Menerima Komplain, Melakukan follow up ke

klien, Menjaga standarisasi layanan serta mendata klien.

• Manage budgets responsibly on all accounts
• Demonstrate the confidence and competence to maintain overall control on all financial matters relating to designated clients including: billing, profitability, forecasting and servicing
• Maintain senior level client contact on a regular basis and ensure full understanding of client business, internal and external influencing factors, budgeting constraints and PR needs
• Ensure all accounts are maintained within agreed budgets and timetables
• Ensure review processes and annual PR programme is in place for each client
• Ensure programme is implemented according to pre-agreed programme
• Maintain rigorous quality control over work produced by junior staff
• Proactively cultivate industry contacts on ongoing basis to unearth new business leads and gain opportunities to pitch business
• Partner with division director in migrating client relationships to other practices within MSL and / or within sister companies, resulting in one client migration each year

• Foster relationships with sister Publicis Groupe organisations for cross-selling and networking purposes; convert one collaborative opportunity with a Groupe company each year

• Hold regular internal and external client review meetings to evaluate progress on each account, identify most successful activities, identify problems and review overall objectives and strategy
• Maintain consistent work flow from team member to team member through effective staff allocation on accounts and attention to work flow changes
• Direct and develop a number of account teams and be responsible for the achievement of objectives, within agreed timelines and budgets
• Nurture morale and teamwork within the group of accounts you supervise and provide all staff with growth opportunities within agency
• Handle issues and crisis management on behalf of clients
• Work with teams to enter MSL and industry Awards with client programmes
• Develop new ideas and strategies for existing clients and identify opportunities to demonstrate new initiatives on behalf of clients
• Actively seek out new business prospects and convert into pitch opportunities
• Take an active role in new business gain
• Develop new business programmes, taking the lead on developing, managing the pitch process, that wins new business

What you’ll do:  

As an Analyst, you will participate in laying the groundwork and contribute to day-to-day reporting needs for client marketing efforts.  You will be assigned to Media analytics projects for data analysis and reporting for a client brand.

Day-to-day, your role includes:

• Keeping a pulse on daily, weekly and monthly performance data from data analytics platforms
• Working in a variety of reporting systems and databases for the creation of recurring reports and dashboards
• Participating in brainstorms to identify nuances in data to optimize our clients’ business
• Supporting marketing initiatives across project and campaign lifecycles, including measurement plans, primary and secondary research, and performance reporting
• Expanding industry knowledge and relevant skillsets through scheduled internal training
• Participating in ad hoc requests from accounts handled such as root-cause analysis, reporting, data analysis and more.

Ecommerce Planning (40%):

• Develop strategies and makes in-depth recommendations based on a strong grasp of analytics, eCommerce Affiliate marketing & Influencers Affiliate Campaign
• Manages the daily workflow of all client campaigns, and works with various internal and external stakeholders, including Ecommerce Retailers (Shopee, Tiki, Lazada), Social Commerce Channel (TikTok) and Affiliate Publishers to deliver campaign objectives.
• Be aware of opportunities to drive revenue streams from existing relationships and leverage cases from existing relationships to create new relationships.
• Monitor sales trends and evaluate forecasts through an analysis of key performance indicators (KPI), prepare reports, and share the results with the central planning and the e-commerce corporate team.
• Work closely with the KOLs/KOCs team on commercial/incentive planning, and operation. Especially, Client stakeholders within the brand marketing team and brand ecommerce champions to ensure brand consistency.
• Transform data into actionable, easy-to-read output to drive performance, insights, and outcomes.
• Analyze data and structure relevant information for the client's benefit, in line with business indicators specific to their industry (eg: FMCG, retail…)

Performance and Optimization (60%):

• Analyze, track, and optimize on an ongoing basis effective benchmark for measuring the campaigns performance including GMV, ROAS and other important metrics of AMS
• Proactively make strategic recommendations to meet campaign goals and improve performance.
• Communicate with internal stakeholders on project development, timelines, and results. Work closely with the other team members to meet goals.
• Timely execution of promotional levers to deliver against strategic category goals.
• Optimize promotional effectiveness on eCommerce Campaigns, specific Affiliate Programs, and well collaboration with KOL/KOCs to win D-day and achieve P&L monthly.
• In charge of campaign implementation, and budget management on relevant eCommerce platforms (Tiki, Shopee, Lazada….), other online acquisition channels: affiliate marketing, social commerce media (Tiktok), to achieve GMV target.
• Work closely with E-Retail partners & Affiliate Vendors to ensure smooth cooperation while implementing the campaign and build the optimization tactics to keep pattern growth month on month campaign.
• Forecast sales performance trends (GMV, ROAS), provide solutions on optimization and quick actions to meet the KPIs within a very tight period.
• Responsible for regular reports on Ecommerce campaigns (daily, monthly, campaign) and handling ad hoc tasks if any.

Publicis Media is looking for a Senior Investment Executive to join us. We are one of the fastest growing agencies in Jakarta and the world.

You need diverse thinkers and diverse thinking. We call this Allsorts. This helps us tackle challenges through different disciplines and perspectives. You need to thrive on the belief that great ideas are only great if they work. It’s not enough to be new, or cool, or interesting. Our solutions need to drive a business result. So we’d love to meet you.

The purpose of the Senior Investment Executive is to deliver best-in-class campaign activation across all channels, delivering exceptional results against agreed parameters. The Senior Activation Executive reports into the Activation Manager and is responsible for the day-to-day development of the Activation Executive and Coordinator, management of their workload, and supervision of their output.

Responsibilites :

• Work with the Investment Manager & Director to drive negotiations for clients with media partners and secure additional incentives over and above entitlements.
• Keep pace with market knowledge that will aid negotiations with publishers.
• Negotiate trading positions across all media ensuring all benchmarks (client & internal), trading strategies & contractual agreements are met.
• Finalise Benchmarking and Pre-Trade work before booking to ensure the rate position is best in market
• Identify and recommend optimisation opportunities and ensure those optimisations are taken place promptly and correctly.
• Assist Activation Executives and Coordinators in developing detailed weekly (or agreed reporting schedule) and final post analysis.

• Develop a digital planning strategy.
• Translate strategy to proposal (digital media planning).
• Develop solid digital media proposals.
• Global ad hoc request, local ad hoc request, regular report (monthly/weekly).
• Establish good relationships with clients to ensure smooth operation.
• Overall account stewardship to ensure communication strategy and implementation are in sync with clients' business direction.
• Undertake key initiatives/business solutions in tandem with clients' goals, business objectives, and priorities.
• Maintain regular WIPs, dialogues, and reviews to ensure effective work processes.
• Improve and uphold agency evaluation.
• Understand the clients' digital guidelines and infrastructure.
• Groom team for digital planning knowledge; center for integration and evaluation of buying/reporting/optimization to build excellence benchmark for the overall team.
• Oversee implementation of back-end campaign tracking and analytics.

This role is open to Indonesians only and will require to manage a team of planners and implementers across offline and digital platforms. This role reports to the Managing Director.

Responsibilities:

 Media Competencies

• Oversee a portfolio of digital media clients, with a focus on strategic vision, team management, process refinement, and financial administration
• Manage all projects to ensure the highest level of quality assurance, performance and innovation
• Steward client interest in the areas of tracking and delivering measurable results and analytics, market knowledge, and audience insights
• Promote when appropriate, the use of other agency services - research, technology, creative, etc. - in executing the media campaigns and cohesive programs
• Stay well versed in new technologies and trends in order to apply them strategically to the client’s business as well as proactively construct business-building ideas

 Relationship Development

• Work collaboratively in planning sessions regarding client strategy and approach, providing leadership, consultation and acting as a voice for digital media
• Establish and manage relationships with senior media clients as well as be a key agency contact and resource for clients across other disciplines/departments
• Partner with other brand agency leads to deliver unified cross-platform strategies and ideas
• Collaborate with agency cross-functional teams to deliver cohesive business solutions and strategies
• Manages workflow, efficient and profitable servicing of clients, staffing levels, fosters healthy team structure, team assignments

 Financial Competencies

• Manage and oversee monthly and end-of-campaign client billing, digital media budget reconciliations
• Maintain knowledge of reporting, analytic, auditing, and financial platforms and tools along with their functionality

 Leadership & Management Competencies

• Keep other agency departments informed about the digital media work produced for clients and best practices
• Liaise with high-level brand representatives including VPs and CMOs
• Enforce established agency policies and procedures; work continually
• Assist in new business efforts as needed
• Provide leadership/motivation and convey the vision and values of the agency to media staff
• Critiques conducts reviews, and performance evaluation of media team to ensure that effective, efficient and profitable staff operations are maintained; working closely with Associate Media Directors and other assigned staff to provide mentorship and guidance to the team
• Serve as point of escalation for client issues and concerns

This role is open to Indonesians only and will require to manage a team of planners and implementers across offline and digital platforms. This role reports to the Managing Director.

Expectations for this role:

• Establish a partner-relationship with regional & in-market clients by being involved in the business environment
• Hone feasibility, profitability and negotiation skills through implementation and management of plans at best prices and terms to maximize effectiveness of placement’s reach to client’s consumers.
• Ensure professional deliveries in all client dealings
• Collaborate with digital specialist teams across the region to develop digital strategy and media plan recommendations, integrating offline recommendations
• Able to synthesize various media statistics and information to develop recommendations and opinions in the area of emerging digital media
• Able to analyze, understand, & develop strategies for markets across the region
• Able to synthesize various media statistics and information to develop recommendations and opinions in the area of emerging digital media
• Monitor plan execution and serves as first point of contact to raise and resolve any identified issues/discrepancies
• Ensure media deliverables are met on time and within budget and align with clients’ objective
• Ensure clear documentation on all communications with business partners and agency partners
• Generate media insights using various data sources and crafts strategic POV based on data for internal and client audiences around media, brands, consumers and experiences
• Serve as first level coach and supervisor to one or more planners to support their knowledge of agency, client, vendor and industry basics as well as their overall skill development in the execution or monitoring of experience plans
• Work with Planner to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance)

This role is open to Indonesian only and will require to manage a team of planners and implementers across offline and digital platforms. This role reports to the Managing Director.

Expectations for this role:

• Establish a partner-relationship with regional & in-market clients by being involved in the business environment
• Hone feasibility, profitability and negotiation skills through implementation and management of plans at best prices and terms to maximize effectiveness of placement’s reach to client’s consumers.
• Ensure professional deliveries in all client dealings
• Collaborate with digital specialist teams across the region to develop digital strategy and media plan recommendations, integrating offline recommendations
• Able to synthesize various media statistics and information to develop recommendations and opinions in the area of emerging digital media
• Able to analyze, understand, & develop strategies for markets across the region
• Able to synthesize various media statistics and information to develop recommendations and opinions in the area of emerging digital media
• Monitor plan execution and serves as first point of contact to raise and resolve any identified issues/discrepancies
• Ensure media deliverables are met on time and within budget and align with clients’ objective
• Ensure clear documentation on all communications with business partners and agency partners
• Generate media insights using various data sources and crafts strategic POV based on data for internal and client audiences around media, brands, consumers and experiences
• Serve as first level coach and supervisor to one or more planners to support their knowledge of agency, client, vendor and industry basics as well as their overall skill development in the execution or monitoring of experience plans
• Work with Planner to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance)

(but are not limited to)

• Potential participation in strategy for and execute all local paid online acquisition efforts including:
  • Facebook, Twitter, Instagram ads
  • Search engine marketing (SEM)
  • Google Display Network (GDN) and other Banner ads
  • Affiliates
• Collect data and track the performance of all marketing activities and channels against set KPIs (CPI, CPO, CPA, PPC etc.)
• Manage day to day workflow and setup for projects and campaigns across platforms
• Regularly provide analysis on performance against forecasts and making adjustments as necessary to fulfil the set objectives
• Serving clients for tasks such as performance media briefing, strategy planning, budget allocation, campaign analyses and quarterly business reviews
• Spearheading relations with account team working on common accounts to ensure alignment with clients
• Ability to troubleshoot technical issues on campaigns, especially conversion-oriented ones
• Innovating to improve performance, growth and profitability across all channels
• Keep up-to-date with market trends and come up with creative ideas that are one step ahead of the competition
• Share best practices with peers within group
• Accountability and full ownership for campaign performance and aligned KPIs
• Training and mentoring executives to take up implementations across platforms

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members