Total 28 job vacancies by Cermati.com

• Acquire, liaise and maintain relationships with local merchants.
• Merchant training on Indodana product knowledge, merchant dashboard, and basic tax process.
• Propose and drive implementation for new and recurring merchant programs to boost company top line metrics.
• Dealing with merchants in order to support program promotion media communication placement and sales improvement.
• Identify, research and maintain relationship with merchants.
• Analyzing market update, developing sales program based on customer demand, business expansion, trends and competitor activity.
• Researching ways to increase the value of our products for our clients (examples : missing features,
• improvements, client feedback)
• In charge of creating partnerships with brand, online merchant, payment gateway or other partners in regional.
• Have a depth understanding of both our product and the partners' product in order to create a successful partnership.
• Prepare an interesting and accurate customized presentation to be presented to potential partners.

• Prepare weekly reports related to claims and placement
• Coordination with Marketing and Business Development for the data related to claim completeness and placement
• Filling and tidying up documents related to policies and data
•  Coordination with the placement team for negotiations regarding insurance offers
• send claim documents and policies to the insurance or the customers

• Menelepon dan verifikasi data ke customer
• Menawarkan produk-produk finansial via telepon
• Mengisi formulir dengan menggunakan program komputer yang tersedia
• Memastikan aplikasi terisi dengan lengkap
• Memastikan customer yang mendaftar ditindaklanjuti dengan cepat dan tanggap

• Managing team of Marketers to help achieve company top level goal
• Perform Data Analysis to analyze and evaluate marketing spent effectiveness across all channels such as Offline, Online, Social Media, SEO, SEM
• Translating data into business insights and decisions (think: performance, data driven digital marketing)
• Supervise the production of written and visual materials based on your analysis and summarizing your findings for internal and our customer, including but not limited to blog posts, infographic, videos

• Manage and maintain accurate data records. 
• Prepare regular reports for division and management review.
• Facilitate regular division meetings and ensure relevant data is updated for discussions.
• Oversee the accuracy and efficiency of business processes, and proactively initiate and implement process improvements.
• Work closely with operation managers to support and implement improvement initiatives.
• Assist in cross-functional discussion / projects and ensuring coordination between teams.

• Responsible for end-to-end merchant acquisition pipeline starting from lead generation to commercial negotiations up to the launch of the partnership for Modern & Traditional Retail
• Develop a deep understanding of both our and our partners' products
• Prepare presentation and deliver compelling sales pitch to potential partners
• Develop and maintain trusted relationships with new potential partners
• Conduct market research and benchmarking to identify competitive information on new developments in the market
• Collaborate with the internal stakeholders (such as Tech, Marketing, Operations) to ensure successful launch of new partnerships
• Ensure collection of Account Receivables are within agreed Terms of Payment
• Establish good relationships with Head of Project and any key client PIC who have collaborated
• Keep improving the profitability metrics of Offline Retail projects
• Keep improving the Service quality of after sales by onboarding partners that can improve our SLA

• Responsible for distributing database to telesales officer, directing and guiding the telesales method of selling, offering, and handling products to Customers
• Leads and monitors activities of Telesales Representatives to ensure effective performance.
• Support sales team and monitor the quality of phone calls and Customer communications.
• Provides motivation to Representatives through individual contact, goal setting, periodic meetings and recommendation of incentive plans.
• Trains staff on products and services (through formal training and one-on-one coaching/ mentoring) by focusing on the sales process to ensure maximum lead generation and high closure rates for new business.
• Compile all information for the generation of monthly reports, including monthly and quarterly revenue tracking and forecasting.

• Analyze indodana creative performance 
• Benchmark competitor's online ads presence 
• Coordinate with copywriting and design team on banner and video production
• Upload banners and videos to marketing channels 

• Ensure promo reconciliation is done by Finance
• Ensure platform promo is created by respective partners with correct scheme & landing pages
• Recap monthly promotions that require set up from our internal marketing tools (liaise with Business Support)
• Confirmation Letter or legal documents creation & liaising with Legal
• Customer complaints handling (including long term improvement plan) (liaise with Product & CS)
• Create monthly promo proposal to PayLater partner with guidance from supervisor
• Liaise with partners to negotiate promotion schemes based on our objectives with guidance from supervisor

• Menelepon dan melakukan verifikasi data ke customer
• Menawarkan produk-produk finansial via telepon
• Mengisi formulir dengan menggunakan program komputer yang tersedia
• Memastikan data aplikasi terisi dengan lengkap
• Memastikan customer yang mendaftar ditindaklanjuti dengan cepat dan tanggap

• Menelepon dan verifikasi data ke customer
• Menawarkan produk-produk finansial via telepon
• Mengisi formulir dengan menggunakan program komputer yang tersedia
• Memastikan aplikasi terisi dengan lengkap
• Memastikan customer yang mendaftar ditindaklanjuti dengan cepat dan tanggap

• Manage and optimize various owned media marketing channel (newsletter, app push, etc)
• Track and optimize all digital marketing metrics
• Monitor, evaluate, and analyze marketing data to uncover actionable insights and drive marketing decisions.
• Identify trends and actively conduct research and experiments to improve overall campaign performance.
• Run A/B tests and analyze results
• Coordinates with internal team and external digital marketing vendors to ensure the expectations are delivered as well as continuous improvement

- Managing day to day activities and continous improvement of telesales team 

- Coordinate responsibilities and capacity planning for target fulfillments for their team.

- Actively monitor team performance on daily basis by generating the reports

- Involved in script development and enhancement as well as the development of the tools.

• In charge of creating partnerships with E-Commerce that can benefit Cermati for insurance products
• Have a deep understanding of both micro insurance product and the partners' product in order to create a successful partnership
• Prepare an interesting and accurate customised presentation to be presented to potential partners
• Keep a great ongoing relationships with current partners and offer new ways to grow the partnership
• Identify potential opportunities, create innovative strategies, and implement them
• Researching ways to increase the value of our products for our clients be it missing features, improvements, client feedback,etc
• Collaborate with the product team to create an effective strategy

• Conducting research on new marketing & analytics technology trend and how it can be leveraged for the company purposes
• Analyze marketing business processes, identify improvement opportunities and translate it to business and system requirements
• Owning and driving the implementation of new marketing & analytics technology by liaising with related parties in the company
• Managed owned media marketing initiative in the company
• Perform data & product analysis to provide insight and actionable items to improve marketing & business performance

• Maintaining existing business and generate new business opportunities by actively contacting prospects, scheduling appointments, making sales presentations and closing new Employee Benefit accounts
• Develop prospecting strategies to increase opportunities for new business.
• Build and maintain account existing database, include client relationships and provide oversight to account activity.
• Look for opportunities to grow business from existing clients by offering other products of EB
• Manage renewal process with existing clients and ensure all internal procedures are compiled during the renewal process.
• Provide insurance consultancy services to the client and add value to clients
• Collab with EB team (claim, placement, finance, etc) in targeted accounts, ultimately accountable for success.
• Build value client oriented, manage client complaints, solve every problem may arise, do discussion with internal & external team
• Help to monitoring aftersales / servicing to all accounts internal & external

• Handle Product Masterfile and other integration related queries with clients and internal stakeholders
• Coordinate with BI and/or Product team to solve discrepancy on data reconciliation and make sure the data recorded in the system is up to date
• Drive analysis and insight on current products and support market research on targeted client
• Assist in product configuration based on business requirements, analyze changes and making sure the end-to-end results are per expectation
• Perform monthly invoice reconciliation for existing clients and partners
• Compile documentation such as correspondence and legal documentation to ensure projects are tracked properly
• Coordinate with the Claims and CS team to resolve problems/ blockers regarding claims/ queries from clients
• Report to Business Development Managers in providing support for proposal preparation among other key activities
• Liaise with the Business Development Managers in providing support

• Acquire new retail merchants as partners for Indodana’s products
• Responsible for end-to-end merchant acquisition pipeline starting from lead generation to commercial negotiations up to the launch of the partnership
• Develop a deep understanding of both our and our partners' products
• Prepare presentation and deliver compelling sales pitch to potential partners
• Develop and maintain trusted relationships with new potential partners
• Conduct market research and benchmarking to identify competitive information on new developments in the market
• Collaborate with the internal stakeholders (such as Tech, Marketing, Operations) to ensure successful launch of new partnerships

• Providing existing business and generate new business opportunities by actively contacting prospects, scheduling appointments, making sales presentations and closing new General Insurance business accounts.
• Develop prospecting strategies to increase opportunities for new business.
• Build and maintain client relationships and provide oversight to account activity.
• Working closely with insurance partner for handling client claim settlement

• Manage day to day operation on the call center and logistics
• Hire, train, and monitor telesales agents
• Implement procedures to improve overall operations and meet SLA’s and sales target
• Managing and optimizing call center  
• Analyze key operations metrics to determine KPI and SLA for telesales agents

• Interpreting data, analyzing results using query, data statistical techniques.
• Create robust, reusable data querying, transformation, and visualization processes using tools such as Excel, SQL, Big Query, Python, R and other big data tools.
• Develop analytical reports and represent large, complex sets of data through visual representation.
• Present information in a way that drives fact based decision making.
• Propose and define new business process improvement opportunities based on the data to drive business impact.
• Work with management to prioritize business and information needs.

• Melakukan pendekatan dengan konsumen untuk memberikan informasi mengenai produk Paylater
• Melakukan penjualan produk produk Paylater
• Memberikan pelayanan, menjelaskan produk, pengisian aplikasi serta keuntungan menggunakan produk Paylater
• Mencapai target akuisisi
• Melaporkan hasil penjualan (daily)
• Follow Up (melengkapi) kekurangan data pada formulir aplikasi

• Responsible for sales targets in accordance with the area
• Daily visit to merchant and make good relationship with PIC store 
• Ensuring the program in its area runs well and the programs sales targets can be met
• To ensure placement POP material promotion in store
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues
• Handle around 15-20 Sales Promoters
• Monitoring the daily activities of Promoters
• Conducting field team training and refreshment training for Promoter
   

• Menelepon dan melakukan verifikasi data ke customer
• Menawarkan produk-produk finansial via telepon
• Mengisi formulir dengan menggunakan program komputer yang tersedia
• Memastikan data aplikasi terisi dengan lengkap
• Memastikan customer yang mendaftar ditindaklanjuti dengan cepat dan tanggap

• Acquisition of new client relationships and development of existing client relationships
• Selling a range of investment products to existing and potential clients.
• Achieving high levels of service standards and maximizing client satisfaction.
• Demonstrate awareness of budgets and accounts and profitability
• Managing teams that will help in acquiring and development of client relationships both new and existing
• Provide value adding recommendation for the clients.