Total 39 Manager fb tourism hospitality job vacancies in Indonesia

Some of your duties will include:

The Manager - Catering & Facilities Hospitality Services, will oversee all hospitality-related services at the mining site, ensuring a high standard of catering, facility management, and accommodation services. This role is crucial for maintaining a conducive work environment for on-site personnel, ensuring their comfort, safety, and well-being. The manager will develop and implement operational standards, lead vendor management, and optimize resources to support the company’s strategic goals in employee satisfaction and operational efficiency.

Catering Operations Management:

·        Oversee all aspects of the catering service, ensuring high-quality meal preparation, food safety, and hygiene standards.

·        Develop and implement menus in collaboration with the culinary team, accommodating dietary restrictions and cultural preferences.

·        Coordinate with suppliers for quality food ingredients, manage inventory, control food-related costs, menu planning, food procurement, preparation, and service delivery;

Facilities Management:

·     Manage all on-site facilities, including accommodations, dining areas, recreational spaces, and office spaces.

·     Ensure regular maintenance of all facilities, addressing any issues promptly to maintain a high standard of comfort and functionality.

·     Oversee housekeeping and janitorial services, ensuring cleanliness and adherence to health and safety standards.

Vendor and Contract Management:

·        Liaise with third-party service providers for catering, housekeeping, and other hospitality services, ensuring contract compliance and performance standards.

·        Negotiate contracts with vendors, monitoring service quality and cost-effectiveness.

·        Health, Safety, and Environmental Compliance:

·        Ensure all hospitality services comply with relevant HSE standards, conducting regular audits and risk assessments.

·        Implement training programs for staff to uphold health and safety practices.

Financial Management:

·        Develop and manage the hospitality budget, ensuring effective cost control and resource allocation.

·        Prepare monthly financial reports, tracking expenditures and identifying areas for cost savings.

Team Leadership:

·        Recruit, train, and manage a team of hospitality and facilities staff, fostering a positive work environment.

·        Conduct performance appraisals, provide feedback, and support career development initiatives within the team.

Customer Service Excellence:

·        Maintain a customer-focused approach, regularly gathering feedback from staff and making adjustments to improve hospitality services.

·        Address and resolve any service-related complaints promptly and professionally.

AYANA Hospitality is looking for a proactive and dedicated Assistant Human Resources Manager to join our team at AYANA Komodo. In this role, you will support the Human Resources Manager in all HR-related functions and contribute to creating a positive work environment that fosters employee engagement and retention. Your responsibilities will include assisting in recruitment, conducting orientation programs, managing employee records, and supporting various HR initiatives. The ideal candidate will have a strong foundation in HR practices, excellent communication skills, and a passion for promoting a supportive workplace culture.

Responsibilities:

• Conduct employee onboarding and orientation programs to ensure a smooth transition for new hires
• Maintain accurate and up-to-date employee records and HR documentation
• Support the execution of performance management processes, including feedback and coaching
• Assist in the development and implementation of HR policies and procedures
• Handle employee inquiries and provide support on HR-related issues
• Assist in organizing employee engagement activities and recognition programs
• Contribute to compliance with labor laws and regulations

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 1 year of experience in assistant human resources manager or 3 years at supervisor level within the hospitality sector (prefer 5-star hotel)
• Familiarity with HR practices, policies, and labor laws
• Excellent interpersonal and communication skills
• Strong organizational skills with attention to detail
• Ability to handle sensitive information with confidentiality
• Proficient in MS Office and HRIS systems

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a CCTV Manager to work with our Loss & Prevention team at the finest 5-star luxury resort in Bali.

Job summary

• Monitoring of all activities within the company premises to prevent intrusion/theft of company properties.

Key Duties and Responsibilities:

• Ensure proper monitoring of all activities within the company premises to prevent intrusion/theft of company properties.
• Report/escalate all violators daily appropriately as seen in the scene of the incident
• Coordinate with cctv surveillance supervisor during field observation and report all abnormalities observed
• Ensure proper maintenance of cctv equipment and troubleshooting of offline/faulty cameras daily.
• Integrity, accuracy and confidentiality of all information gained in cctv control center by quality standards and legislation to ensure implementation of various modifications for smooth running.
• Maintain proper shift handing over while running the shift.
• Ensure proper coordination with security officers, vigilante, police and the army, to prevent intrusion and stealing within the company.
• To attend related meeting.
• Maintaining the confidentiality on security matters/ official information.
• To Comply to any other assignment given by my supervisor/ in-charge.
• To proffer ideas to supervisor in improving cctv surveillance monitoring system.
• Suggest modification for betterment of cctv devices/ equipment
• ensure cctv equipment are always in good working conditions.
• Ensure compliance to ISO (QMS, EMS & OHS ) standards and statutory requirements.
• Maintain housekeeping.

Academic and Job Experience:

• Bachelor degree from a reputable institution in Engineering, Computer Science.
• Minimum of 4 experience in CCTV operations or maintenance in a Hotel industry

Skills and Competencies:

• Attention to details : Must be able to see and remember the specific details of incidents.
• Report writing
• Listening skills
• Good communication skills
• Ability to maintain CCTV equipment is an added advantage.

Sales berpengalaman dalam bidang penjualan hotel

AYANA Hospitality is one of the leading hotel management companies in Indonesia. We pride ourselves on creating extraordinary guest experiences through our luxurious resorts and outstanding service.

As a key member of our team, you will actively write high-quality, maintainable code and contribute directly to our codebase. You will also lead a group of software engineer and conduct code reviews to maintain our coding standards and collaborate with team members to effectively solve problems and deliver high-quality products.

Key Responsibilities:

• Write and review high-quality code, ensuring best practices.
• Lead and mentor software engineering teams.
• Collaborate on technical direction and strategy.
• Design scalable and reliable software architectures.
• Promote a culture of learning and improvement.

• 6+ years of experience in frontend development with a solid portfolio of projects.
• Expertise in HTML, CSS, and JavaScript, with extensive experience in modern frameworks such as React (Next.js, Gatsby.js) and Vue.js (Nuxt.js is a plus).
• 3+ years of experience with backend development (Rails/Laravel)
• Strong understanding of responsive design principles and mobile-first development.
• Extensive experience with version control, maintaining thorough documentation, and executing rigorous testing protocols.

AYANA Hospitality is in search of a knowledgeable and innovative Learning & Development Manager to join our team at AYANA Komodo. This pivotal role involves creating and implementing effective training programs that enhance employee skills and align with our organizational goals. As the L&D Manager, you will collaborate with department heads to identify training needs, develop comprehensive training plans, and create engaging learning experiences for all employees. Your ability to drive performance improvement and uphold our brand values is essential to success in this position.

Key Responsibilities

• Design and develop training programs that meet the specific needs of various departments and enhance employee performance.
• Conduct training needs assessments through surveys, interviews, and observations.
• Create a culture of continuous learning by encouraging knowledge sharing and the pursuit of professional development.
• Deliver engaging training sessions, workshops, and seminars to diverse audiences.
• Evaluate training outcomes and impact using metrics and feedback for continuous improvement.
• Oversee the training budget and ensure the effective allocation of resources.
• Support a smooth onboarding process for new employees, ensuring they are well-equipped with the necessary skills.
• Stay up-to-date on industry trends and best practices in training and development.

• Minimum of 5 years of experience in Learning & Development, preferably within the hospitality industry.
• A Bachelor’s degree in Human Resources, Education, Psychology, or a related field; a Master’s degree is a plus.
• Strong knowledge of adult learning principles and various training methodologies.
• Proficient in e-learning technologies and Learning Management Systems (LMS).
• Excellent communication and presentation skills with the ability to engage and motivate employees.
• Strong analytical and problem-solving skills to assess training needs effectively.
• Demonstrated ability to lead and mentor a team.
• Willingness to relocate to Komodo Island.

AYANA Hospitality is looking for an accomplished Executive Assistant Manager to join our prestigious AYANA Komodo resort. In this pivotal role, you will assist the General Manager in the efficient management of hotel operations, ensuring a seamless guest experience and maintaining high standards across all departments. The ideal candidate will bring a wealth of experience in the hospitality industry, coupled with exceptional leadership skills and a passion for guest service.

Responsibilities

• Support the General Manager in overseeing daily operations of AYANA Komodo
• Enhance guest satisfaction by ensuring all departments are aligned with hotel standards and guest expectations
• Monitor staff performance and conduct training sessions to promote professional development
• Implement operational strategies and policies to achieve business goals
• Assist in financial planning, budgeting, and resource management
• Conduct regular quality inspections throughout the premises
• Resolve guest concerns and inquiries promptly and effectively
• Participate in strategic decision-making and contribute to the hotel’s marketing initiatives

• At least 5 years of management experience in the hospitality industry
• Strong leadership and team management abilities
• Exceptional communication and customer service skills
• Proficient in hotel management systems and Microsoft Office Suite
• Ability to remain calm and composed in high-pressure situations
• Fluency in English; knowledge of additional languages is advantageous
• Bachelor's degree in Hospitality Management or a related field preferred
• Demonstrated problem-solving skills and a strong guest-oriented attitude

• Positive Working
• Great Environment
• Supportive Team Work

We are seeking an enthusiastic and experienced MICE & Wedding Experience Manager to lead our events team at AYANA BALI. As the Experience Manager, you will be responsible for overseeing the planning and execution of MICE and wedding events, ensuring that all experiences meet our high standards of excellence and create memorable moments for our guests.

Responsibilities

• Manage and coordinate all aspects of MICE and Wedding events from inception to execution.
• Develop and implement innovative event concepts that align with the brand's vision and values.
• Proactively target potential Wedding and MICE opportunities in various markets.
• Build and maintain strong relationships with clients, vendors, and stakeholders to ensure a seamless event experience.
• Conduct site inspections and presentations to showcase event spaces and services offered at AYANA BALI.
• Collaborate with the sales and marketing teams to drive revenue and maximize occupancy during events.

In this role, you will be instrumental in delivering consistently high levels of service while managing operational processes and budgets efficiently.

• Minimum 3 years of experience in event management within the luxury hospitality sector.
• Proven ability to manage multiple projects simultaneously while maintaining attention to detail.
• Exceptional communication, organizational, and leadership skills.
• Strong problem-solving abilities and a customer-centric approach.
• Experience with contract negotiation and budget management.
• Bachelor's degree in Hospitality Management, Event Management, or a related field is preferred.
• Fluent in English; proficiency in additional languages is a plus.

AYANA Hospitality is seeking a dynamic and proactive Manager on Duty for our AYANA Komodo property. This role is crucial in ensuring seamless hotel operations and delivering exceptional service to our guests.

Key Responsibilities:

• Manage daily operations and staff performance while ensuring staff compliance with hotel standards.
• Conduct regular inspections of the property, ensuring cleanliness and adherence to safety protocols.
• Assist in resolving guest complaints, ensuring complete satisfaction and timely follow-up.
• Must be knowledgeable of groups in house, VIP's, and current banquet function information.
• Prepare and distribute operational reports while keeping management informed about property status.
• Coordinate with various departments to manage guest arrivals, departures, and special requests efficiently.
• Maintain an understanding of hotel policies and procedures and ensure adherence among staff.
• Oversee emergency preparedness activities and ensure team members are knowledgeable of safety protocols.
• Foster a positive and cooperative working environment to enhance team morale and productivity.

• Minimum 2 years' experience in a similar role within a luxury hotel or resort environment.
• Strong leadership, communication, and interpersonal skills.
• Ability to multitask effectively and remain calm under pressure.
• Proficient in hotel management software (PMS) such as OPERA.
• Strong knowledge of hotel operations and management best practices.
• Fluency in English; additional languages are a plus.
• Relevant qualifications in hospitality management or related fields are preferred.

• Positive Working
• Great Environment
• Supportive Team Work

AYANA Hospitality is seeking a highly skilled and experienced Executive Assistant Manager to join our dynamic team. In this role, you will work closely with the General Manager to oversee the daily operations of the hotel, ensuring that all departments are running smoothly and efficiently. You will play a critical role in enhancing guest satisfaction, implementing operational improvements, and managing staff performance. The ideal candidate should possess strong leadership abilities, excellent communication skills, and a proven background in hospitality management.

Responsibilities

• Assist the General Manager in overseeing hotel operations, including guest services, housekeeping, food and beverage, and maintenance
• Ensure high levels of guest satisfaction through engagement and support of all departments
• Monitor and evaluate staff performance, providing feedback and guidance to enhance productivity
• Develop and implement operational policies and procedures to improve efficiency
• Assist in budget preparation and financial planning, ensuring cost control measures are in place
• Conduct regular inspections of the hotel to ensure adherence to quality standards
• Handle guest inquiries, concerns, and complaints in a professional manner
• Support the General Manager in strategic planning and decision-making processes

• Minimum of 5 years of experience in hotel management or a similar role within the hospitality industry
• Strong leadership and management skills, with a proven ability to motivate and guide teams
• Excellent communication and interpersonal skills
• Proficient in hotel management software and Microsoft Office Suite
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Fluent in English; proficiency in additional languages is a plus
• Bachelor’s degree in Hospitality Management or a related field is preferred
• Strong problem-solving skills and a customer-focused mindset

• Positive Working
• Great Environment
• Supportive Team Work

AYANA Hospitality is looking for a visionary and results-oriented General Manager to lead the Riverside Golf Bogor. In this key leadership role, you will be responsible for overseeing all aspects of the golf course's operations, enhancing the guest experience, and driving business growth.

Responsibilities

• Develop and implement strategic plans to achieve operational excellence and financial targets.
• Manage daily operations, including staffing, budgeting, and marketing for the golf course.
• Ensure high standards of hospitality and customer service are maintained.
• Oversee maintenance and improvements of the facilities and services provided.
• Build and maintain relationships with local businesses, stakeholders, and community members.
• Analyze competitor activities and market trends to identify opportunities for growth.
• Lead, motivate, and develop the team to ensure high levels of employee engagement.
• Monitor and report on performance metrics and adjust strategies as needed.

• Proven experience as a General Manager or similar managerial role in the hospitality or golf industry.
• Strong financial acumen with experience in budgeting and forecasting.
• Exceptional leadership and communication skills.
• Ability to build and develop a high-performing team while promoting a positive culture.
• Proficient in using management software and MS Office Suite.
• Strong customer service orientation and the ability to engage effectively with guests.
• Knowledge of the golfing industry and current trends.
• Bachelor’s degree in Business Administration or related field; Master’s degree preferred.

• Positive Working
• Great Environment
• Supportive Team Work

AYANA Hospitality is seeking an Assistant Food & Beverage Manager for AYANA Komodo to support our Food & Beverage Manager in ensuring high-quality service and guest satisfaction. This role will involve assisting in the management of all food and beverage operations, from restaurants to bars, while maintaining exceptional standards of service and quality. The ideal candidate should possess strong leadership skills, as well as a deep understanding of food and beverage trends.

Responsibilities

• Assist in overseeing the daily operations of food and beverage outlets to meet quality and service standards.
• Manage and train team members to ensure efficient and effective service.
• Monitor inventory levels and assist in procurement and budget management.
• Handle guest inquiries and complaints promptly to ensure satisfaction.
• Develop and implement strategies to improve revenues and reduce costs.
• Ensure compliance with health and safety regulations.

• Minimum of 2 years of experience in assistant Manager role within the food and beverage department.
• Strong knowledge of food and beverage trends and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency in restaurant management software and MS Office.
• Fluent in English.

TBA

We are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to support our front office operations. In this role, you will play a crucial part in ensuring the smooth and efficient functioning of the reception area, assisting in managing the front desk team, and providing excellent service to our guests.

Responsibilities:

• Assist the Front Office Manager in overseeing daily front desk operations.
• Ensure that guests receive a warm and friendly welcome upon arrival.
• Handle guest inquiries, complaints, and requests in a professional and timely manner.
• Coordinate and manage reservations, check-ins, and check-outs efficiently.
• Train and mentor front desk staff to maintain high standards of customer service.
• Monitor front desk activities and ensure compliance with company policies.
• Assist in managing the front office budget and inventory of supplies.
• Collaborate with other departments to enhance the guest experience.
• Perform other related duties as assigned by the Front Office Manager.

• Proven work experience as a Front Office Manager minimum for 1 year
• Diploma/ Bachelor’s degree in hospitality management or relevant field
• Proficiency in English (oral and written)
• Solid knowledge of OPERA Hotel System
• Excellent communication and people skills
• Willing to be placed in Karawang

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Keep track of monthly, quarterly, and yearly goals
• Work with management to assess and improve processes and policies
• Uphold and enforce company policies
• Address employee complaints or performance issues as needed
• Check in with employees regularly to determine satisfaction
• Schedule shifts
• Address customer issues and complaints
• Schedule regular maintenance and cleaning of facilities
• Meet regularly with upper management to stay informed on company issues
• Oversee security of the facility

• Only for Indonesian Citizen
• Minimum 2 years' experience in a similar position in a large luxury resort or hospitality industry
• Hands-on experience with Hotel Management Software (PMS); OPERA
• Strong affinity for and commitment to the hotel industry
• Strong market sense and results orientation
• Understanding of all hotel management best practices and relevant laws
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Food & Beverege Manager to work with our Food & Beverages team at the Delonix Hotel Karawang.

• Position responsible for all the food and beverage operations, which includes all restaurant, beverage and room service operations.
• Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
• Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations.
• Develops and implements business plan for food and beverage.
We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Food & Beverege Manager to work with our Food & Beverages team at the Delonix Hotel Karawang.

• Manage daily operations meet company standards and SOP, including guest services, housekeeping, maintenance, and staff management

• Ensure a superior guest experience by maintaining high standards of service, cleanliness, and comfort
• Lead, train, and develop a team of employees, including housekeeping, maintenance, and front desk staff
• Monitor and manage the operational budget, controlling costs while ensuring high service levels
• Implement and maintain quality control processes to ensure that all cabins and facilities meet company standards and SOP
• Ensure that all operations comply with local health and safety regulations
• Oversee inventory levels for all supplies, ensuring timely replenishment
• Provide regular reports on operational performance, including guest feedback, occupancy rates, and financial metrics
• Address and resolve any operational issues or guest complaints promptly and effectively
• Work closely with other departments, including marketing, sales, and finance, to ensure alignment of business goals

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

• Minimum of 4 years of experience in hospitality management, preferably in a similar setting (e.g., small luxury hotels, resorts, or cabin retreats).
• Proven leadership and team management skills for at least 1 years’ experience as a team leader
• Strong customer service orientation with a focus on guest satisfaction.
• Experience in managing budgets and financial performance.
• Excellent verbal and written communication skills in both English and Indonesian.
• Strong problem-solving abilities and the capacity to make decisions under pressure.
• Familiarity with local health, safety, and environmental regulations.
• Comfortable with hospitality management software and basic office applications.
• Willingness to work in the site on daily basis

AYANA Hospitality is seeking a dynamic and motivated Assistant Learning & Development Manager to join our team at AYANA Komodo, located in the stunning Komodo Island. In this role, you will support the Learning & Development Manager in designing, implementing, and evaluating training programs that enhance employee performance and contribute to the overall success of the resort. You will collaborate with various department heads and trainers to identify training needs, develop training materials, and deliver engaging and effective training sessions. The ideal candidate possesses a passion for developing others, strong communication skills, and a proactive approach to learning and development.

Responsibilities

• Assist in developing and implementing the resort's learning and development strategy
• Collaborate with department heads to assess training needs and develop training plans
• Support the design and delivery of training programs, workshops, and seminars
• Coordinate training logistics, including scheduling, resources, and venue arrangements
• Monitor and evaluate the effectiveness of training programs and provide recommendations for improvement
• Maintain training records and ensure compliance with training requirements
• Support the implementation of employee onboarding and orientation programs
• Stay up-to-date with industry trends and best practices in learning and development

• Minimum of 3 years of experience in a learning and development role, preferably in the hospitality industry
• Bachelor's degree in Human Resources, Training, or a related field
• Strong knowledge of learning and development principles and practices
• Excellent presentation and facilitation skills
• Ability to collaborate and work effectively with diverse teams
• Good organizational and project management skills
• Proficiency in Microsoft Office and learning management systems
• Strong problem-solving and analytical skills

• Manage and oversee the daily operations of the spa, including staff scheduling, inventory management, and customer service.
• Develop and implement strategies to attract and retain guests, including creating and promoting spa packages and special offers.
• Ensure that all spa treatments and services are delivered to the highest standards of quality and professionalism.
• Monitor and evaluate guest feedback to continuously improve the spa experience.
• Train and motivate spa staff, providing coaching and guidance as needed.
• Collaborate with other departments within the resort to ensure a seamless guest experience.
• Manage the spa budget, including analyzing financial reports and making adjustments as necessary.
• Stay up to date with industry trends and best practices, and implement new ideas and concepts as appropriate.
• Handle any guest complaints or issues in a timely and satisfactory manner.
• Ensure compliance with all health and safety regulations.
• Contribute to the development and implementation of the resort's sustainability initiatives.

• Having minimum 5 year experience in managerial position from 4 or 5 stars Hotel
• Proven experience as a Spa Manager or similar role.
• Excellent leadership and management skills.
• Strong customer service orientation.
• Ability to multitask and work in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Knowledge of spa treatments and products.
• Fluency in English, both written and spoken.
• Experience in a luxury hotel or resort is preferred.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Demonstrates and communicates key drivers of guest satisfaction for the Ah Yat Abalone Seafood Restaurant
• Analyses service issues and identifies trends for the Ah Yat Abalone Seafood Restaurant
• Makes and executes the necessary decisions to keep the Ah Yat Abalone Seafood Restaurant moving forward toward achievement of goals
• Works with the hotel management team to develop an operational strategy that is aligned with the Ah Yat Abalone Seafood Restaurant business strategy and leads its execution
• Reviews the Ah Yat Abalone Seafood Restaurant reports and operations sales performance in accordance with the allocated budget
• Focuses on growing revenues and maximizes the financial performance of the department
• Coaches and supports operations the Ah Yat Abalone Seafood Restaurant team
• Communicates a clear and consistent message regarding the Ah Yat Abalone Seafood Restaurant goals to produce desired results
• Performs other duties, as assigned, to meet business needs
• Review guest feedback with the Ah Yat Abalone Seafood Restaurant team and verify that appropriate corrective action is taken
• Handles and oversees guest issues and complaints to establish engagement that differentiates guest experiences beyond extraordinary, and is highly regarded
• Stays visible and interfaces with customers on a regular basis to obtain feedback on the quality of product, service levels, and overall satisfaction
• Be responsible for monitoring guest/other department requests with actions in operating departments in timely manner

• Only for Expatriate
• Minimum 3 years' experience in the same position in Chinese Restaurant
• Proven track of achieving targets, has strong organizational and time management skills
• Knowledge of the Chinese Restaurant trend that generates revenue to increase profitability

• Strong business acumen and operation strategy, wants to win attitude with excellent time management skills

• Strong leadership skills with an acute sense of good judgment
• Can thrive in a high-pressure environment and has a strong operational strategy that is timely
• Knowledge of food safety principles and best practices, HACCP certification is desirable
• Eloquent in English communication in both written and spoken
• Fluent in Mandarin, both written and spoken with a certified language test (minimum HSK 3)
• Bachelor's degree in Hospitality, Sales & Marketing, or other relevant fields

• Assist in ensuring the Human Resources department complies with all corporate, regional, and hotel policies and procedures, and the Indonesian governmental regulations pertaining to employee benefits.
• Organize and maintain employee benefit records.
• Assist in disseminating information affecting employee benefits and administration.
• Process proper paperwork for the enrolment of employees and their defendants in the BPJS Ketenagakerjaan program.
• Assist in processing employee terminations.
• Process status change forms and assist in monitoring eligibility for vacations, paid sick leave, holidays and leaves of absence.
• Process insurance claims in a timely manner and distribute explanations of benefits and benefits pays to employees and providers.
• Trouble-shoot benefit claim problems and employee concerns through communications and the application of the AYANA Resort Company’s philosophy of service.
• Reconcile and process monthly insurance premium statements.
• Provide benefits information and assist in administering intercompany transfers.
• Assist in general Human Resources functions with clerical supports duties.
• Coordinate employee Discounted Rooms program.
• Total and record earned vacation hours.
• Prepare periodic reports and conduct audits of benefit levels, usage and rates with the assistance of Human Resources Director and Assistant Direction.
• Update employee data according to information listed on respective Status Change Form.
• Prepare monthly employee birthday list.
• Organize a monthly employee birthday party.
• Prepare and send correspondence on job offers to specified applicants.
• Prepare 90-day probationary review notifications and distribute to department managers.
• Prepare monthly departmental payroll records and submit to paymaster.
• Perform all other duties as assigned.
• Participate and contributing to the resort sustainability program through education, interaction and suggestion.

• Has experience in a similar position at a 5-start Resort.
• Has Good communication and interpersonal skill
• Has excellent Leadership skills
• Has the ability to multitask and meet deadlines
• Has related license, certificates and (or) diploma to support candidate's qualification.

Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and maintain a good relationship to guests within the Hotel, Apartment and Tenant. Supports the tracking and resolution of service issues.

• Hands-on experience with Hotel Management software (PMS)
• Bachelor's degree in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable
• 1 or 2 years experience in similar position
• Strong affinity for and commitment to the hotel industry
• Strong market sense and results orientation
• Understanding of all hotel management best practices and relevant laws
• Willing to be placed in Karawang

1. Provide sales strategy by seeking corporate customers in Hospitality account
2. To execute sales calls to create new customer
3. Create new sales activities to achieve team revenue/ sales target
4. Business maintenance
5. Exploring new potential client
6. Building and maintaining relationships with existing clients in Hospitality sector

• Age 25 -38 years
• Candidate must possess at least Bachelor's Degree in any field or equivalent
• At least 3 Years of working experience in the related field is required for this position
• Good communication and negotiation skills
• Able to work under pressure and independent
• Target Oriented
• English Active
• Willing to Work in Centennial Tower, South Jakarta

• Medical Insurance
• Medical Check Up
• Free Product Service

The Finance and Accounting Manager is responsible for overseeing financial operations, ensuring accurate & timely financial reporting, and maintaining effective accounting systems and controls. This role includes managing financial transactions, journal entries, reconciliations, financial and management reporting, taxation, procedural development, corporate projects, and budget & forecast preparation. The Manager will also review operational contracts and liaise with internal and external parties.

Job Function:

1. Financial Transaction Review:

• Verify transactions, invoices, bank entries, and fixed assets for compliance and accuracy.

• Review and post journal entries promptly, ensuring compliance with standards.

• Regularly reconcile bank statements and ledgers for accuracy.

• Prepare and review financial and management reports with strategic insights.

• Oversee tax activities, ensuring regulatory compliance.

• Implement finance procedures to strengthen systems and controls.

• Provide financial support for corporate projects, aligning with standards.

• Assist in preparing budgets and forecasts, monitor performance, and analyze variances.

• Analyze contracts for favorable terms and compliance.

• Facilitate communication between finance and stakeholders to resolve issues.

Additional Responsibilities:

• Audit Coordination:
• Support auditors with necessary documentation.
• Risk Management:
• Identify and mitigate financial risks.
• Team Leadership:
• Mentor finance team members.
• Regulatory Compliance:
• Ensure adherence to financial regulations.
• Financial Analysis:
• Provide insights through detailed financial analysis.

Qualifications:

• Bachelor’s degree in accounting, Finance, or a related field. Master’s degree or professional certification preferred. (min GPA of 3.00 from a reputable university)
• Significant experience in finance and accounting roles, with at least 1 year in a managerial position in Hotel or Hospitality Industry.
• Strong knowledge of accounting principles, financial regulations, and tax laws.
• Proficiency in accounting software and Microsoft Office Suite.
• Fluent English proficiency both oral and written
• Excellent analytical, problem-solving, and decision-making skills.
• Strong attention to detail and accuracy.
• Effective communication and leadership skills.
• Ability to manage multiple tasks and meet deadlines.
• Able to operate an Accounting System. Having experience with SAP Systems will be an advantage.
• Able to travel based on the needs of the company to other business units.

Skills and Competencies:

·       Analytical Thinking: Ability to analyze financial data and provide insights.

·       Attention to Detail: Ensures accuracy in financial reports and reconciliations.

·       Communication: Strong verbal and written communication skills to liaise effectively with stakeholders.

·       Time Management: Efficiently manages time and prioritizes tasks to meet deadlines.

·       Integrity: Maintains confidentiality and adheres to ethical standards in financial management.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Act as the contact for Mandarin-speaking clients, providing excellent customer service and ensuring their needs and expectations are met.
• Coordinate and execute the planning and delivery of MICE and wedding experiences, including venue selection, catering, audiovisual setup, transportation arrangements, and other services.
• Collaborate with various departments and external vendors to ensure seamless event execution.
• Create and manage event budgets, negotiate contracts, and handle financial transactions.
• Prepare event proposals, contracts, and other related documents in both English and Mandarin.
• Provide on-site event supervision and support.
• Conduct post-event evaluations and gather feedback to improve future events.

• Only for Indonesian Citizen
• Minimum of 3 years of experience in the same position or related fields in the hospitality industry
• Proven track of achieving targets, has strong organizational and time management skills
• Fluent in Mandarin, both written and spoken with a certified language test (minimum HSK 3)
• Eloquent in English communication in both written and spoken
• Exceptional communication, negotiation ability, and interpersonal skills
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields