Total 160 public relations executive job vacancies in APAC - Indonesia - Jakarta - Pacific Century Place

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role

People are at the heart of everything we do. As our People Operations Executive, you will be a champion of Love, Bonito’s culture and values and will play an integral role in streamlining the operations processes of our organization globally. 

As a member of our Global Shared Service team, you will be reporting and working closely with our People Operations Manager to spearhead all our payroll, leave, time management, and expense claims management to ensure accurate and timely processing. You will also be supporting the development of people policies and SOPs globally to create a passionate and high performing team, in a culture of openness, excellence, collaboration, honesty, and innovation. 

Main Responsibilities

People Operations (Payroll, Leave, Time Management, & Expense Claims Management)

• Manage and execute the accurate and timely processing of payroll for all employees including statutory contributions and income tax reporting. 
• Lead internal payroll processes and work closely with relevant stakeholders to collect and review attendance, work hours, and leave records. 
• Manage tax and withholding records and deductions for all federal, state, local, or other corporate taxes that affect payroll amounts.
• Manage all People related external invoices and ensure timely payment of all the invoices. 
• Assist in the accuracy of all payroll and claims reporting to ensure its within approved budget. 
• Prepare payroll reports and breakdown to support Finance with monthly closing payroll reporting. 
• Be the brain to trace the source of problems with a paycheck, troubleshoot payroll software tools, and determine fair solutions to paycheck discrepancies. 
• Manage and provide payroll related reports to external auditors during the yearly audit review. 
• Maintain regular communication with the People’s team pillars to ensure that employee records necessary for accurate payroll processing are up to date. 

People Operations (Global Shared Service)

• Assist with tackling HR related issues and questions such as payroll inquiries, compensation and benefits administration. 
• Manage the invoice submission of government-related applications including internship grant applications, labor market surveys, claims, training administration, tax clearances etc.
• Assist with the administration of BIPO, Connecteam, Salary Board, and other new tools (i.e. scheduling, time attendance) that are implemented. 
• Keep abreast of any relevant legislation changes especially related to payroll and tax of Singapore, Hong Kong, Indonesia, Malaysia, and Philippines and ensure the team is updated. 
• Support the country teams in the standardization of SOPs.

Requirements & Experiences :

• 2+ years of relevant HR experience with a good grasp of HR operations and past payroll processing experience. 
• Associate's or bachelor's degree in business or accounting preferred. 
• Championing the payroll processing and understanding Indonesia’s payroll law is a must! Understanding Hong Kong, Malaysia, Philippines and Singapore are a plus. 
• Proven team player and have the ability to communicate effectively. 
• Good understanding of Employment Act and other relevant employee government legislations as applicable to the workplace. 
• Experience in project coordination, or other document management or administrative experience in a fast paced, customer-centric environment.
• Ability to approach problems flexibly and demonstrate creativity in solving them. 
• Has an insatiable desire to provide best-in-class employee experience. 
• Excellent written and verbal communication skills, ability to exercise tact, discretion and the initiative to efficiently meet the demands of our internal stakeholders.
  

What you should be :

• An LB culture champion with a deep understanding of the LB brand, unique proposition, and vision.
• A charismatic, trustworthy, and relatable team player. 
• A high degree of professionalism, judgment, and discretion. 
• Extremely meticulous to a fault! 
• A genuine curiosity to know how things work and how to make them better. 
• A growth mindset and desire to constantly iterate, improve, and upskill oneself. 
• Excellent judgment and an ability to think beyond and for the long-term.
• A passion and knack for problem solving and thinking ‘out of the box’ and coming up with solutions that are scalable and cost-efficient. 
• Exceptional communication skills; able to present ideas; and build strong relationships with stakeholders across all functions and levels.
• Strong collaborative attitude.

Friends of Sally is looking for Social Media Executive to join our team, with a mission to deliver the best bamboo goods for families out there.

The responsibilities that come with the position:

Social Media Management

- Key point person in Friends of Sally social media

- Make Friends of Sally social media to be the tool to engage with our audience

- Build Friends of Sally's digital community with engaging and family friendly content

- Able to run Friends of Sally's marketing goals, campaigns, and messages successfully

Social media growth

- Work independently: schedule, shoot, and post social media contents

- Manage ads on social media platforms

- Working together with the whole marketing team to grow our platform

- Come up with a posting schedule and consistently upload content

The skills required for the position:

- Passionate and driven for family, motherhood, and children content

- Someone with a can-do attitude

- High proficiency on social media such as Instagram and TikTok

- Creative mind with a strong eye for fun and aesthetic design

- Attention to detail, composition, and layout

- Copywriting skills in English and Bahasa Indonesia

Job Summary:

The Brand Executive for Sampoerna University is a pivotal role responsible for shaping and executing marketing strategies that drive brand recognition and business growth. This position involves developing comprehensive go-to-market strategies, monitoring brand performance, and leading initiatives to enhance the university's market presence. The Brand Executive will ensure that all marketing activities are aligned with the university’s strategic goals and brand vision.

• Strategy Development:
• • Develop and implement comprehensive go-to-market strategies for the Sampoerna University business unit.
  • Design and execute marketing plans that drive brand awareness and align with business objectives.
• Performance Monitoring:
• • Track, analyze, and report on brand metrics to measure the effectiveness of marketing campaigns and activities (MQL/Student Body)
  • Adjust strategies based on performance data to enhance brand impact and achieve business goals.
• Brand Enhancement:
• • Lead initiatives to increase brand recognition and strengthen the university's market position.
  • Develop creative campaigns and promotional activities that resonate with target audiences.
• Cross-Functional Collaboration:
• • Work closely with Sales, Faculty and all SU-related departments to align marketing activities with strategic objectives.
  • Collaborate with channel marketing teams to drive impactful outcomes and ensure cohesive execution of marketing plans.
• Campaign Management:
• • Oversee the execution of marketing campaigns from concept through delivery, ensuring alignment with brand standards and business goals.
  • Coordinate with external vendors and agencies as needed to support campaign efforts.

• Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
• Coordinate all group arrangements
• Work with group contacts to facilitate program planning and requirements
• Communicate group needs and specifications to all relevant departments
• Follow up with Post-Conference reports and review group billings
• Input all group bookings and update booking activities in the system on a weekly basis
• Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process
• Maintain gifts inventory and coordinate the sending of gifts to clients
• Arrange site inspections for potential clients
• Promote positive relations with clients and attend to all requests expediently and courteously
• Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
• Up-sell and promote hotel’s facilities and services  at every available opportunity in order to maximize sales revenue

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the automony but not without guidance and geniune care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

To assist the Brand/Business Manager in implementing Sales & Marketing objectives through Marketing activities i.e. pre-launch, launch, digital, social media and PR activities, store management, event and market & data analysis to drive the brand equity.

To conducts market research to forecast emerging market needs relevant to the organization and ensure compliance of the brand identity throughout the organization

Description of Duties:

• Responsible for brand building, production of in-house promotional materials and publications, preparing press releases, organizing promotional activities.
• Brand sales analysis and follow-up for strategy implementation
• Keep up to date with market trends and new developments, customer feedbacks and complaints utilizing information for business improvement.
• Formulating and implementing trade/marketing strategies.
• Execution of trade and promotional activities
• Providing market analysis information pertaining to competitors, trends and activities
• Responsible develop marketing strategy & activities to build up the product/Brand
• Collaborate with sales team to achieve and exceed business target by developing a strong product strategy, launching new product, product position, and pricing strategies
• Conduct research to identify emerging trends of consumers.
• Design, collect and analyze customer satisfaction and feedback.
• Execute activities to communicate business value proposition to customers
• Implement innovation campaigns to drive higher customer retention and loyalty.
• Maintain customer acquisition and retention programs.
• Monitor effectiveness of programs.
• Monitor product quality, design and brand alignment.
• Review effectiveness of brand campaigns.

Education & Experience:

• 3 years’ experience in the retail industry preferably in high-end and luxury fragrances or cosmetics/beauty, with experience in marketing
• University graduate in Business Management and/or Marketing

Knowledge and Skills:

• Strong interpersonal and diplomatic skills.
• Strong passion for working in the Luxury Cosmetic and Skincare Industry
• Project Management
• Multi-tasking & adaptable in multicultural environment
• Brand and commercial sensitivity
• Proficient in Microsoft Office (Excel, Powerpoint). Some knowledge in design editing software is advantageous.
• Excellent negotiation skills

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, and recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Office Management 

• Manage the relationship with vendors/ suppliers and external service providers i.e. telco operator, internet provider, cleaning services, etc 

• Work alongside with Finance in maintaining a budget for office expenses. 

• Handle procurement or purchase request from internal/external stakeholders 

• Respond to emergency situations or other urgent issues involving the facility 

• General administration duties including maintaining of copier machine and other office equipment etc repair and maintenance for office equipment 

• Maintain and replenish of pantry and stationeries control 

• Liaison with Travel Agent, Airlines and Hotel Reps. for Corporate rates 

• Assist in arrangement for hotel reservations for events, meetings etc 

• Travel and visa arrangement for Indonesia office; assist and handling of visas for local and region request 

• Postage / mail handling, courier service arrangement 

• Liaison with the landlord on structural issues, problem resolution with the office space, fire safety and security etc 

• Business name card printing arrangement 

• Support HR and IT with onboard preparation i.e. laptop set up, issuance/ update of staff security access pass 

• Provide the front line of visitor hospitality, ensuring guests are cordially received in a prompt manner and directed to the proper meeting place 

• Maintains and updates the Asset Register including asset tagging 

• Acts as the liaison for all visitors coming from other Believe entities worldwide. 

• Perform general administrative and secretarial duties including corresponding with internal and external stakeholders 

• Contact point for all IT related issues coordinating with Believe Helpdesk/ Security for IT asset management lifecycle to include receiving hardware deliveries, unboxing and secure storage of all hardware and software, printer setup, and remote troubleshooting assistance, etc 

• Supporting other Executive in terms of calendars, claims etc 

Executive Assistant 

• Personal admin support to Indonesia management team 

• Managing and coordination of complex calendars and organising meetings and appointments for managing director 

• Assisting the managers/executives of important tasks and deadlines 

• Organization of meetings including the preparation of reports and follow-up of actions 

• Organization of travel, update of organizational charts 

• Preparation of presentation documents for working committees 

• Organizing events and conferences 

• Monitoring of various transversal projects 

1. Menyambut tamu yang berbicara dalam bahasa Korea dengan ramah dan profesional.
2. Menyediakan informasi mengenai fasilitas hotel, layanan, dan area sekitar dalam bahasa Korea.
3. Menangani permintaan dan keluhan tamu berbahasa Korea dengan cepat dan efisien, serta memberikan solusi yang memuaskan.
4. Mengkoordinasikan dengan departemen lain untuk memastikan kebutuhan tamu terpenuhi.
5. Mengelola proses check-in dan check-out tamu berbahasa Korea.
6. Menyediakan dukungan khusus untuk tamu VIP atau tamu dengan kebutuhan khusus berbahasa Korea.

1. Mengidentifikasi peluang bisnis dengan mengidentifikasi prospek dan mengevaluasi posisi mereka dalam industri; meneliti dan menganalisis opsi-opsi penjualan.
2. Menjual produk dengan menjalin kontak dan mengembangkan hubungan dengan prospek; merekomendasikan solusi.
3. Memelihara hubungan dengan klien dengan memberikan dukungan, informasi, dan panduan; meneliti dan merekomendasikan peluang baru; merekomendasikan peningkatan keuntungan dan layanan.
4. Mengidentifikasi peningkatan produk atau produk baru dengan tetap mengikuti perkembangan tren industri, pasar, kegiatan, dan pesaing.
5. Mempersiapkan laporan dengan mengumpulkan, menganalisis, dan meringkas informasi.
6. Menjaga kualitas layanan dengan menetapkan dan menegakkan standar organisasi.
7. Mempertahankan pengetahuan profesional dan teknis dengan menghadiri lokakarya pendidikan; meninjau publikasi profesional; membangun jaringan pribadi; membandingkan praktik-praktik mutakhir; berpartisipasi dalam masyarakat profesional.
8. Berkontribusi pada upaya tim dengan mencapai hasil terkait sesuai kebutuhan.

1. Mengidentifikasi peluang bisnis dengan mengidentifikasi prospek dan mengevaluasi posisi mereka dalam industri; meneliti dan menganalisis opsi-opsi penjualan.
2. Menjual produk dengan menjalin kontak dan mengembangkan hubungan dengan prospek; merekomendasikan solusi.
3. Memelihara hubungan dengan klien dengan memberikan dukungan, informasi, dan panduan; meneliti dan merekomendasikan peluang baru; merekomendasikan peningkatan keuntungan dan layanan.
4. Mengidentifikasi peningkatan produk atau produk baru dengan tetap mengikuti perkembangan tren industri, pasar-pasar, kegiatan, dan pesaing.
5. Mempersiapkan laporan dengan mengumpulkan, menganalisis, dan meringkas informasi.
6. Menjaga kualitas layanan dengan menetapkan dan menegakkan standar organisasi.
7. Mempertahankan pengetahuan profesional dan teknis dengan menghadiri lokakarya pendidikan; meninjau publikasi profesional; membangun jaringan pribadi; membandingkan praktik-praktik mutakhir; berpartisipasi dalam masyarakat profesional.
8. Berkontribusi pada upaya tim dengan mencapai hasil terkait sesuai kebutuhan.

1. Penganggaran & Perencanaan

• Membantu Executive Housekeeper dalam menyusun anggaran Housekeeping tahunan dan menyampaikannya untuk disetujui oleh Manajer Hotel.
• Membantu dalam menyusun rekomendasi tahunan untuk kebutuhan FF&E (Furniture, Fixtures, and Equipment) dan menyampaikannya kepada Manajer Hotel untuk persetujuan.
• Membantu dalam mempersiapkan dan memperbarui manual operasional departemen.
• Merencanakan, mengorganisir, dan mengawasi kebersihan, standar layanan, serta pemeliharaan di seluruh hotel, termasuk kamar tamu, area publik, area belakang rumah, linen, dan seragam.
• Memastikan bahwa anggaran operasional departemen dipatuhi secara ketat dan semua biaya dikendalikan dengan baik.

2. Operasional & Administrasi

• Memastikan semua karyawan melapor tepat waktu dan mengenakan seragam serta name badge yang benar setiap saat.
• Mengkoordinasikan dan memantau semua aktivitas Housekeeping untuk memastikan departemen berfungsi dengan lancar dan efisien.
• Mewakili Departemen Housekeeping dalam semua rapat Kepala Departemen.
• Bertanggung jawab atas pengendalian kunci departemen secara menyeluruh sesuai dengan kebijakan hotel.
• Mengimplementasikan dan mengelola semua aspek layanan pelayan dan pembersih kamar, linen, manajemen seragam, laundry, serta kamar tamu dan area publik, taman dan lansekap.
• Meninjau dan mengevaluasi semua peralatan dan perlengkapan Housekeeping secara berkala serta memberikan rekomendasi pembelian.
• Memeriksa kuota kamar setiap hari serta kamar VIP.
• Menyusun laporan yang sesuai untuk departemen terkait.
• Memastikan produktivitas dan efisiensi karyawan maksimum melalui pemantauan dan supervisi yang cermat.
• Memastikan bahwa semua karyawan memberikan layanan yang sopan dan profesional setiap saat.
• Mengawasi karyawan di dalam departemen, memastikan bahwa standar dan metode layanan yang benar dipertahankan.

3. Sumber Daya Manusia

• Membantu dalam pemilihan dan perekrutan staf Housekeeping sesuai dengan standar yang ditetapkan oleh hotel.
• Melakukan evaluasi staf secara berkala dan memberikan bimbingan untuk pengembangan profesional mereka serta persiapan untuk peluang kenaikan jabatan.
• Menetapkan dan mengimplementasikan program pelatihan untuk semua staf Housekeeping.
• Membangun tim karyawan yang efisien dengan mengambil minat aktif pada kesejahteraan, keselamatan, dan perkembangan mereka.
• Memastikan bahwa semua karyawan memahami dan mematuhi Aturan dan Regulasi Karyawan Hotel.
• Memastikan bahwa semua staf diperlakukan secara setara dan adil.

4. Komunikasi

• Bekerja sama dan berkomunikasi secara dekat dengan semua departemen untuk menjaga operasi harian yang profesional.
• Menghadiri atau memimpin briefing harian, rapat, rapat departemen, atau rapat lain yang mungkin diperlukan.
• Menjaga kontak dengan asosiasi perdagangan, organisasi profesional, dan kelompok Housekeeping lainnya.
• Mempertahankan kebijakan komunikasi “pintu terbuka” untuk semua staf Housekeeping.

5. Tanggung Jawab Lain

• Memastikan bahwa semua karyawan sepenuhnya memahami dan mematuhi kebijakan hotel terkait kebakaran, kebersihan, kesehatan, dan keselamatan.
• Menangani tugas dan tanggung jawab lain yang mungkin ditugaskan dari waktu ke waktu secara efisien dan efektif.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

You are your own leader, creating a compelling vision and communicating with style and charisma. You will be responsible for executing and achieving net sales targets in accordance to brands objectives and goals. Under your leadership, you build a team of high performance individuals to achieve and excel sales growth. As the Key Account Manager, you manage the sell in (net sales) and support brand related function of the business. The Key Account Manager is a point of contact and responsible for building / maintaining strong professional relationships with the Principal and Customers, handle distribution of the brand or set of brands within assigned outlets and ensuring visibility and delivering high quality customer service to the existing and potential clients. You will be the key person and a bridge between the brand and the retail team, also responsible for the collection of receivables and are the key source of information for movement of goods/brand and as one of the responsibilities is to bring back market feedback across both functions.

What we want you to do...

• Know at all time levels of sales versus LY versus Target for Brands-group (sell-in) and to share this during monthly sales and marketing Meeting.
• Manage the sell-in (net sales) and support brand-related function of the business.
• Must be able to identify and call out any risk early and propose backup or next action plans.
• Plan and execute monthly sell-in according to marketing calendar.
• Plan with the Marketing team and execute activities at floor level to achieve Brands objectives wholesales & inventory.
• Prepare monthly & promotional BITA (new and replenishment).
• Close Teamwork with Retail Ops Team to ensure smooth sales operations on selling floor.
• Provide proposals, suggestions to Mktg on all sales & inventory-related matters.
• Create and maintain good rapport/relationship with retailers/vendors, beauty advisors, supervisors and understand the store’s operation process.
• Ensure timely launches of new products with updated VM support.
• To look out for the white space opportunity to share with brand teams for potential brand development or growth.
• Analyze and discuss with Retail Ops Team on a monthly basis of stock inventory holding (days) and action plans to minimize it.
• Plan and Execute Pop Ups and Clearances with support from Retail Ops and Brand Teams.
• Together with Retail Ops team, to meet up with key retailers/buyers to review sell-in and sell-out on a quarterly basis.
• To propose action plans to Head of Sales and review quarterly sales and risk.

Key Result / Measures:

• Achieve Brand Sales targets (net) and ensuring growth for brands.
• Manage all brands under your care to meet brand KPIs.
• Inventory Management by ensuring right assortment based on turnover.
• Achieve Brand / Company CRM target and Known Customer %.

Who we’re looking for…

• Have a tertiary qualification or equivalent combination of relevant working experience that will allow the successful performance of job expectations.
• At least 3-5 years working experience. Prior experience in the fragrance or beauty business will be an added advantage.
• Analytical, numerically strong, meticulous and organized with a flair/passion for beauty or luxury products.
• Team leader willing to share and transfer knowledge.
• Preferably having a proven track record in managing and supervising subordinates.
• A team-group player with collaboration skills who thrives in a fast-paced competitive business environment.
• Possesses good interpersonal skills and can build strong rapport with both internal and external key stakeholders.
• Possess good communication and presentation skills, with a strong command of the English language.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Persyaratan :

• Pendidikan minimal Diploma III dari semua Program Studi.
• Pengalaman minimal 2 tahun di bidang Sales Eksekutif terutama menjual properti.
• Memiliki database konsumen yang aktif, spesifik, dan selalu diperbarui.
• Mudah beradaptasi, memiliki kemauan belajar, dan memiliki semangat yang tinggi untuk mencapai target.
• Bersedia ditempatkan di Tenjo, Jawa Barat.

Tanggung Jawab :

• Mengolah data konsumen, melakukan presentasi dan closing penjualan.
• Menjaga hubungan yang baik terhadap konsumen dan terus aktif membangun database.
• Membantu pengaturan proses administrasi dokumen dari konsumen dengan Tim Sales Administrasi.
• Membuat laporan penjualan secara berkala kepada Head of Sales Department.

• Identify and evaluate potential business opportunities, assessing market trends, competitor analysis, and customer needs
• Develop and implement comprehensive business development plans, including strategies for market entry, product positioning, and sales growth
• Manage project lifecycles from initiation to completion, ensuring timely delivery, budget adherence, and quality standards
• Collaborate with internal teams, including sales, marketing, engineering, and operations, to ensure alignment and support for business development initiatives
• Build and maintain strong relationships with key stakeholders, including potential customers, partners, and investors
• Plan and execute events, conferences, and roadshows to showcase company offerings and expand market reach
• Contribute to the development and execution of overall business development strategies
• Conduct market research and analysis to identify new business opportunities
• Prepare presentations and proposals to potential customers and partners
• Track and analyze business development performance metrics to measure success
• Stay up-to-date on the latest industry trends and best practices

NIQ GFK CMI’s Customer Success Team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy.

Customer Success is NIQ GFK’s key department which is instrumental for the company’s success.

Role purpose:

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

In your role, you would:

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client's business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.

About you

You are a high-performing individual thriving in ensuring high client centricity & customer satisfaction. You know how to take care of client requirements & develop long-lasting client relationships.  Awareness of the market landscape, our CMI products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow.

At NielsenIQ, our obsession with helping our clients to grow through a comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us. Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our clients drive their marketing and trade strategies. You will maintain a Customized Research orientation by managing the day-to-day administration of Customized Research/sales activities and coordinating on analysis and reporting of assigned research projects.

Responsibilities

Client Servicing

• Maintain an accurate, complete, up-to-date, and insightful client business profiles to be shared with senior management
• Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
• Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
• Communicate client needs to appropriate team members
• Provide "in office" research, administrative and operational support to senior staff
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc.

Functional / Technical

• Maintain accurate and up-to-date knowledge of research techniques and applications
• Provide value-added analyses and respond to special requests
• Integrate multiple data sources to answer business issues
• Perform quality checks on all reports for alignment to request, accuracy and correctness
• Ensure standard operating procedures within the area of responsibility are observed
• Recommend improvements in work processes within area of responsibility

A little about you

Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with clients matters to you, and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers, and you’re always looking for what’s next.

Executive Chef

At Fairmont Jakarta, we pride ourselves on delivering unparalleled luxury and world-class service to our guests. Our commitment to excellence is reflected in every aspect of our operation, from our exquisite accommodations to our fine dining experiences. We are seeking a talented and visionary Executive Chef to lead our culinary team and elevate our dining offerings to new heights.

As the Executive Chef, you will be the creative force behind our diverse and sophisticated menu offerings. You will oversee all aspects of kitchen operations, including menu development, food preparation, staff management, and adherence to high standards of quality and presentation. Your innovative approach to cuisine and leadership skills will ensure that our guests have a memorable dining experience that exceeds their expectations.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Design and create seasonal and innovative menus that showcase the latest culinary trends and cater to diverse guest preferences.
• Oversee daily kitchen operations, ensuring the highest standards of food quality, safety, and hygiene are maintained.
• Recruit, train, and mentor a dynamic team of chefs and kitchen staff. Foster a positive and collaborative work environment.
• Manage food costs, inventory, and supplies to ensure profitability while maintaining the highest quality standards.
• Engage with guests to receive feedback and tailor culinary experiences to enhance guest satisfaction.
• Implement and uphold rigorous standards for food preparation, presentation, and taste.
• Stay abreast of industry trends and incorporate cutting-edge techniques and ingredients into menu offerings.
• Work closely with the hotel’s management team and other departments to ensure seamless service and a cohesive guest experience.

Fairmont Gold Manager (Executive Club Lounge)

At Fairmont Jakarta, we set the standard for luxury and excellence in hospitality. Our Fairmont Gold Lounge offers an exclusive haven for our esteemed guests, providing exceptional service and refined amenities. We are currently seeking a dedicated and experienced Fairmont Gold Manager to lead our team and ensure that every guest enjoys a superior and memorable experience.

As the Fairmont Gold Manager, you will be responsible for overseeing the daily operations of our exclusive Gold Lounge. You will ensure that the lounge operates smoothly, providing high-level service and creating an exceptional experience for our guests. Your leadership and commitment to excellence will be key to maintaining the lounge’s prestigious reputation.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Deliver outstanding service and personalized experiences for Fairmont Gold guests. Anticipate and respond to guests’ needs and preferences to enhance their satisfaction.
• Recruit, train, and supervise a team of lounge staff. Foster a positive and professional work environment while promoting teamwork and high standards of service.
• Manage daily operations, including guest check-ins, lounge setup, and the execution of service standards. Ensure the lounge is consistently clean, well-maintained, and stocked with necessary supplies.
• Develop and implement service protocols to ensure consistency and quality. Address and resolve guest concerns promptly and effectively.
• Plan and oversee special events, such as private functions and VIP receptions, ensuring seamless execution and exceptional guest experiences.
• Monitor inventory levels and manage supplies to control costs while maintaining high service standards. Prepare and manage the lounge’s budget, ensuring financial targets are met.
• Work closely with other hotel departments, including the front desk, food and beverage, and housekeeping, to ensure a cohesive and high-quality guest experience.
• Gather guest feedback and use it to continuously improve lounge operations and service quality. Implement best practices and innovative solutions to enhance the guest experience.

Tanggung Jawab:

1. Membuka jalur komunikasi dan memupuk hubungan baik dengan calon pelanggan,

mitra, dan anggota tim lainnya

2. Mendukung penjualan secara langsung melalui pemasaran online

3. Melaksanakan kegiatan pemasaran produk perusahaan, termasuk perencanaan promosi,

iklan, dan pemeliharaan database pelanggan

4. Mengelola pembuatan dan distribusi materi pemasaran, termasuk keberadaan di media

sosial, artikel, dan naskah telemarketing

5. Melakukan market research dan memantau aktivitas pesaing

6. Mendukung strategi pemasaran Perusahaan untuk mencapai pangsa pasar yang optimal

7. Tanggung jawab terkait pemasaran dan customer support lainnya

Persyaratan:

1. Kemampuan komunikasi baik lisan maupun tulisan, dan kerja sama yang baik

2. Kreatif, bertanggung jawab, pantang menyerah, dan bermotivasi tinggi

3. Pendidikan minimal S1 dan fresh graduate dipersilahkan untuk mendaftar

4. Diutamakan menguasai Online Marketing, Marketplace, dan Media Sosial

5. Kemampuan mengelola website dan SEO (Optional)

6. Kemampuan berbahasa Inggris (Optional).

Tanggung Jawab:

- Mencari pelanggan baru dan mengembangkan pelanggan lama

- Memupuk hubungan baik dan menanggapi keluhan pelanggan

- Menyalurkan informasi pasar kepada pimpinan Perusahaan

- Bekerja sama dengan baik dengan anggota tim lainnya

Persyaratan:

- Motivasi tinggi dan pantang menyerah

- Kemampuan komunikasi dan kerja sama yang baik

- Business Development Executive: Pengalaman kerja di bidang penjualan B2B (Business-to-Business) minimal 1 tahun

- Business Development Manager: Pengalaman kerja di bidang penjualan B2B (Business-

to-Business) minimal 3 tahun, dengan minimal 1 tahun dalam posisi pemimpin

- Pengetahuan dalam teknologi dan materi bahan pengemas (optional)

- Kemampuan dalam berbahasa Inggris (optional)

• Support the development of a Event’s strategy and direction, through idea generation to enrich the value proposition Informa Markets provides

• Support the design of the Event experience, ensuring a high-quality level of delivery in support of the Event’s strategy and customer needs

• Develop deep industry knowledge through internal and external relationships

• Develop and improve the customer experience at each Event, ensuring feedback is collated, highlighted and incorporated  

• Build Event loyalty with customers in understanding both specific and wider market needs, feeding trends / issues back into the Event Manager as input to Event strategy

• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to set up for success

• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements

• Support the on-site delivery and setup, supporting logistics for exhibitors and team members

• Support the Event Manager in overseeing the Event floorplan, escalating any strategic decisions where required

• Support the financial planning for the Event, working closely with the Event Manager

Reporting to the Executive Assistant Manager you will be responsible for assisting with the planning and managing of the overall operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Reporting directly to the General Manager, the EAM will oversee various departments and collaborate closely with department heads to drive operational excellence, achieve financial goals, and maintain the highest standards of service quality.   

The EAM will plan, organize, direct and coordinate management activities of the operations in conjunction with the General Manager. He/she is responsible for delivering results that contribute to the mission and overall success of the hotel and will take on responsibility for the hotel in the absence of the General Manager.

 What you will be doing:

• Oversee the day-to-day operations of multiple departments, including but not limited to Front Office, Housekeeping, Food and Beverage, Sales and Marketing, and Finance
• Collaborate with the General Manager and other senior leaders to develop and implement strategic plans and initiatives aimed at achieving organizational goals and enhancing the overall guest experience
• Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs and staying within budget guidelines
• Analyze monthly P&L and month-end reports, identify deviation from business plan goals
• Ensures optimal compliance with corporate focus audit, local health and safety, and other statutory regulations
• Help to ensure all Marketing and PR Communications materials are in compliance with the Brand Marketing guidelines
• Champion service excellence and guest satisfaction, promptly addressing any concerns or issues to ensure resolution and enhance guest loyalty

Reporting to the General Manager you will be responsible for providing high-level secretarial & administrative support to the General Manager and executive office administration. This role requires works with minimum supervision and handles confidential matters professionally.

 What you will be doing:

• Manage the General Manager’s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings
• Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager
• Maintain systematic up-to-date filing and tracing systems
• Maintain and update ‘Manager-On-Duty’ schedule
• Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager
• Maintain a high level of professionalism and project a positive image of the organization

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:             

We are seeking a dynamic and experienced Procurement Executive to join our team specializing in retail luxury goods. This role requires a deep understanding of vendor management and strong skills at negotiating, building strong supplier relationships, and maintaining high standards based on company needs.

Description of Duties:

• Look for suppliers/vendors to develop as potential partners for alternative sources, check requirements and budget appropriately.
• Maintain supplier/vendors database, purchasing records and related documentation.
• Analyze various potential suppliers/vendors to support and decide on source selection.
• Generate purchase orders, monitoring and targeting procurement to provide on time, cost-effectively and meet the standards.
• Review and evaluate purchase requests, evaluate bids, and ensure compliance with department and company policies and procedures.
• Work closely with suppliers/vendors, maintaining positive relationships while negotiating specifications, prices and deadlines.

• Good knowledge and understanding of stock analysis, Purchasing and Product Development.
• Bachelor’s degree in business administration, Supply Chain Management, Merchandising, or a related field.
• At least 2+ years of experience in sourcing, merchandising, purchasing, or a similar role within the retail industry.
• Strong analytical skills with the ability to interpret data and trends.
• Professional, positive attitude, highly motivated, attention to detail and able to work in a team
• Excellent communication and negotiation skills with clients or vendors and work on purchase orders.
• Able to create Purchase Orders for all criteria based on company needs.
• Proficiency in Microsoft Office Suite, and able to operate big data with Excel and PowerPoint.
• Detail-oriented with a proactive and problem-solving attitude.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Having passion for retail and luxury products.

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.  

RESPONSIBILITIES 

• Be the day-to-day contact of Retailers clients, who contact our Client Support Centre by phone or email. You will advise clients on Retail Measurement Services (RMS) resources and tools, data standards and analyses, audit and calculation methodologies, and other information services.
• Deliver analyses, charts and reports that are clear, concise, and meaningful to clients. Engage effectively with multiple clients at a time, to ensure that deliverables meet/exceed expectations of timeliness and quality.
• Conduct regular reviews with Client Service and Operations teams, to monitor service delivery KPIs involving response times, quality levels and workflow efficiency. Key contributor role in identifying process improvement opportunities.
• Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date on client requirements and call out any issues/ risks. Document records of client inquiries and resolutions, into activity logs and Knowledge Base file shares.
• Organize content for Resource Library, to help clients keep ahead of NielsenIQ practices and policies, service enhancements, technology updates, macro market dynamics and retail trends.
• Support senior management on developing Thought Leadership case studies.
• Successful candidates can look forward to a comprehensive training program.

AYANA MidPlaza, JAKARTA is seeking a skilled and highly organized Executive Secretary to cover a maternity leave for a temporary assignment (6month contract).

This is an excellent opportunity for an experienced Executive Secretary to join our team and support our executive management during this period.

• Minimum of 3 years' prior experience working as an Executive Secretary (Hospitality Industry will be advantage)
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to handle sensitive and confidential information with integrity.
• Highly detail-oriented and able to multi-task effectively.
• Strong problem-solving and decision-making abilities.
• Fluent in both written and spoken English.
• Availability to work full-time for the duration of the maternity leave period.
• Able to join ASAP