This position is a supporting role to providing analysis in various aspects with objectives fulfill all requirement needed by Operations Department which related to Hotel Operations, such as financial performance, permits and licenses registration, insurance validity, Hotel Management Agreement fulfilment, etc.

As a Legal Officer at AMODA, you will play a crucial role in ensuring legal compliance and providing legal support to the company. You will work closely with the Legal team to handle a wide range of legal matters and provide advice and guidance to various departments. This is an excellent opportunity for a detail-oriented and proactive individual with a strong understanding of corporate law and excellent research and analytical skills.

Job Responsibilities

• Conduct legal research and analysis on various topics to support business-driven legal decision making for Company;
• Provide timely legal advice on all business operations, products, and services;
• Provide timely updates and strategies for handling intellectual property, data, and employment issues;
• Review and update existing company policies to ensure they reflect current legal standards;
• Drafting and reviewing contracts execute by Company;
• Advises resolution of disputes, litigation, and regulatory matters;
• Provide guidance and support towards other departments.

• Bachelor's degree in Law or related field.
• Minimum 2 years Post Qualified Experience (PQE)
• Strong knowledge of corporate and commercial law.
• Excellent research and analytical skills.
• Detail-oriented with strong attention to accuracy.
• Excellent written and verbal communication skills.
• Ability to work independently and handle multiple tasks and priorities.
• Strong problem-solving and decision-making abilities.
• Having an experience in reputable law firm would be preferable

About the Role:
As a Legal and Compliance Intern at Amartha Group, you will play a crucial role in ensuring the smooth functioning and regulatory compliance of the company. Your responsibilities will encompass various legal and administrative tasks that are essential for the organization. You will assist in managing and maintaining company documents, preparing important corporate documents such as Circular Resolutions and BOD/BOC Approvals, and closely monitoring the company's permits. Additionally, you will support the Litigation team by providing necessary documents for trials and LAPS. This role offers a comprehensive experience in the legal and compliance aspects of the business.

Job Description:

• Assist in maintaining Amartha Group documents.
• Prepare corporate documents (Circular Resolutions, BOD and BOC Approvals).
• Monitor Amartha Group's permits.
• Support the Litigation team with documents needed for trials/LAPS.

• Final-year student or Fresh graduate in bachelor degree of Law from reputable university with minimum GPA 3.00
• Have an excellent ability in identifying problems, strong conceptual and analytical thinking
• Must be mature, resourceful, self-motivated and result-oriented
• Good command in English and computer literate is a must

• Making financial projection for financing, business expansion, and new business purposes.
• Participate in Financing process from Information Memorandum, Term Sheet, Loan Agreement, and draw-down.
• Conduct data interpretation and analysis report such as industry analysis, market analysis, business competition analysis, target market analysis.
• Analyzing the company's financial performance ratios based on data from financial statements.
• Prepare and assist in yearly budgeting and forecasting, strategic plan and improvements.

• Bachelor's degree in Business Administration or Financial Management
• minimal 2 years experiences in the same field
• Demonstrated proficiency in financial projection, showcasing a deep understanding of forecasting and analytical skills.
• Ability to work independently and collaboratively within a team, adapting to various work environments and contributing effectively to collective goals.
• Fluent in English

• To develop and maintain a detailed Department Operations Manual that reflects policies and procedures, work processes and standards of performance within the Division. Ensure annual review to accurately reflect any changes.
• To be responsible for preparing the annual Food and Beverage Business Plan ensuring Divisional Objectives fully address business objectives of the hotel and needs of employees.

• To prepare and regularly update Food and Beverage Departmental Budget, in close cooperation with the General Manager and Director of Food and Beverage ensuring targets are met and costs are effectively controlled.
• To provide effective support to the team to enable them to deliver effective and efficient services to the guests
• To respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• To support the financial objectives of the hotel through proper and efficient management.
• To prepare the Overall Culinary Budget.
• To oversee the planning of menus and utilisation of food surpluses and leftovers, taking into account probable number of guests, market conditions, popularity of various dishes and frequency of menu
• To reviews menus, analyses recipes, determines food, labour, overhead costs and assigns prices to menu items
• To direct food apportionment policy to control costs

Internship Period : 6 Months (preferred)

During this 6 months internship you will have the opportunities:

• To learn and support in finance projects such as create, review and check financial statements, ledgers, accounts, and initiate correction where appropriate.

• Prepare financial analytics including variances reporting and highlight any matter of concern.

• Involve in finance initiatives and projects e.g processes improvement and systems migration.

• Handle intercompany cross charge and reconciliation.

• Ensure timely submission of monthly management reporting.

• Working with the different teams to drive user acceptance during implementation of new tools

• Monitor, enforce and improve internal controls, accounting procedures and policies.

• Support rapid business growth and expansion.

Our client, an educational NGO, is looking for a regional brand and marketing director.

The Regional Brand Marketing Director is responsible for managing donor recruitment, CRM operations, online community engagement, donor customer service, and overseeing marketing and SEO outsourcing companies. Additionally, the role focuses on international brand strategy to increase the visibility of local service teams in Nepal, the Philippines, and Malaysia. This position demands a seasoned professional with extensive experience in customer based e-commerce / CRM and regional marketing management, a passion for education, and fluent English proficiency. Our client is dedicated to improving educational opportunities and outcomes for children in these regions.

Work Location: Based in Taipei (with travel to Nepal, the Philippines, and Malaysia),

Key Responsibilities

1. Taiwan Donor Management and Online Engagement (60-70%)

Donor Recruitment

• Develop and execute strategies for online recruitment to expand the Taiwanese donor base.
• Implement targeted campaigns to attract new donors through various digital channels.

CRM Management

• Oversee the management and optimization of the donor CRM system to enhance donor relationships and retention.
• Utilize CRM analytics to develop insights and improve donor engagement strategies.

Online Community Engagement

• Manage donor online communities, fostering engagement and loyalty through effective communication and content strategies.
• Develop and implement social media strategies to engage with Taiwanese donors and supporters.

Donor Customer Service

• Ensure high-quality customer service for donors, addressing inquiries and resolving issues promptly and effectively.
• Implement processes to improve donor satisfaction and retention.
• Hold Annual Donor Event in Taipei

Outsourcing Company Management

• Oversee and manage relationships with integrated marketing and SEO outsourcing companies.
• Ensure that outsourced projects align with organizational goals and deliver high-quality results.

2. International Brand Strategy and Local Team Visibility (30%)

Brand Strategy Development

• Develop and implement international brand strategies to increase the visibility and recognition of the NGO’s work in Nepal, the Philippines, and Malaysia.
• Collaborate with local teams to adapt and execute brand strategies that resonate with regional audiences.

Marketing Campaigns

• Plan and execute marketing campaigns to enhance the NGO’s brand presence in targeted regions.
• Monitor and analyze the effectiveness of campaigns, making data-driven adjustments as needed.

Partnership Development

• Identify and develop strategic partnerships to support brand initiatives and increase local impact.
• Work with international partners to amplify the NGO’s reach and influence.

Education

• Bachelor’s degree in Marketing, Business Administration, or a related field (Master’s degree preferred).

Experience

• Minimum of 6-8 years of experience in customer based e-commerce marketing / CRM, with at least 3 years in a regional or multi-country role.
• Proven experience in donor management, CRM systems, online community engagement, and customer service.
• Experience managing outsourcing companies for integrated marketing and SEO projects.
• Familiarity with marketing practices and challenges in Taiwan, Nepal, the Philippines, and Malaysia is highly desirable.

Skills and Competencies

• Strong knowledge of customer based e-commerce marketing / CRM principles and practices.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work effectively in a multicultural and diverse environment.
• Strong organizational and project management skills.
• Proficiency in CRM systems, social media platforms, and digital marketing tools.
• Fluency in English and Mandarin.

Personal Attributes

• Passionate about education and making a difference in children's lives.
• High ethical standards and integrity.
• Strategic thinker with a proactive approach to problem-solving.
• Ability to handle sensitive and confidential information with discretion.
• Flexibility and willingness to travel frequently to different countries.
• Must be Taiwanese.

Compensation

• Annual Salary Range: $1,200,000 to $2,000,000 NTD (Bonus Included)

About Us 

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy. 

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

Your responsibilities, but not limited to: 

• Draft and solidify agreements, contracts and other legal documents to ensure the company's full legal rights
• Give accurate and timely counsel to executives in a variety of legal topics (labor law, partnerships, international ventures, corporate finance etc.)
• Directly communicate with internal stakeholders (e.g. finance, products teams) on contract interpretation, negotiation and enforcement (e.g. commercial claims and guidance on performance of contracts) and provide clear and pragmatic legal advice to internal stakeholders on all legal issues affecting the business operations of the company; •
• Communicate and negotiate with external parties (regulators, external counsel, public authority etc.), creating relations of trust
• Conduct your work with integrity and responsibility
• Maintain current knowledge of alterations in legislation
• Research and evaluate different risk factors regarding business decisions and operations

• Bachelor’s degree in Law
• Have minimum 1-2 years experience as a legal in start up environment (experience in understanding and implementing M&A regulation will be a plus point)
• Strong skills in drafting legal documents and highly attention the details
• Fluent in English both written and communication
• Demonstrate good communication skills (good ability to convey or share ideas, advice, and articulate them effectively)
• High degree of professional ethics and integrity
• Sound judgement and ability to analyse situations and information • Outstanding communication skills

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Team’s day out and Culture program
• Various club and Engagement activities
• Fair and balanced parental leave policy

CRM Strategy and Execution

• Develop and implement CRM strategies to meet business objectives.
• Utilize CRM platform to create, manage, and optimize multi-channel marketing campaigns.
• Segment customer data to personalize and target communications effectively

Campaign Management:

• Design and execute automated workflows, email campaigns, web push
  notifications, Whatsapp campaigns, etc.
• Monitor and analyze campaign performance, adjusting tactics as needed to
  improve results.
• Coordinate with marketing, sales, and academic teams to align CRM activities
  with broader marketing initiatives.

Customer Data Management:

• Ensure the accuracy and integrity of customer data within the CRM system.
• Implement data enrichment strategies to enhance customer profiles.
• Conduct regular data audits and cleanups to maintain data quality

Analytics and Reporting:

• Track key performance indicators (KPIs) to measure the success of CRM
  initiatives.
• Generate reports and insights to inform decision-making and strategy
  adjustments.
• Utilize A/B testing to refine and improve campaign effectiveness.

Customer Engagement and Retention:

• Develop and implement initiatives to enhance customer retention.
• Analyze customer feedback and behavior to identify opportunities for improving
  customer experience.
• Collaborate with customer service teams to address customer issues and
  enhance satisfaction.

System Maintenance and Optimization:

• Ensure the CRM system is configured correctly and operating efficiently.
• Stay updated on the latest CRM trends and technologies to recommend
  improvements

•Responds to all guest reservation request and executes prompt, courteous and accurate guest service at all times.

•Fully knowledgeable about F&B Outlets, rates, promotions, programs, hotel facilities and services.

•Draft and types correspondence, booking contracts, quotations, letter of confirmation, thank you letter for the guest.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors. 

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

As Legal and Corporate Secretarial Associate, You will be assisting the legal manager to draft, prepare and review the agreements, letter and any other legal  related documents that are relevant to day-to-day transaction/business activities, provide legal assistance and/or advice for other teams, as well as ensuring that the company is in compliance with relevant laws and regulations applicable to the company.

What you'll do:

• Prepare, draft and review letter, agreements. and/or other legal related documents (including briefs, correspondence, affidavits, contracts, pleadings, and memos). 
• Executes and maintains all required official corporate filings, documents, reports according to applicable law and regulation.
• Manages the coordination of Board of Directors, Board of Commissioner or Shareholder meetings and prepares the agendas and documents required for the meetings.
• Review and interpret new laws and regulations applicable and understand its impact on day to day business. 
• Propose recommendations to solve legal issues and/or mitigate risk
• Support the other business units' to meet the regulatory requirements.
• Independently meet and liaise with counterparties, government authorities, external legal counsel, notary, consultant, association, or any other third party and maintain the relationship as necessary. 
• Obtain and maintain Company’s licenses 
• Conduct research and has extensive knowledge of Indonesian regulation 
• Handle and maintain corporate secretarial matters.
• Execute legal and compliance team’s objectives and key results, including  Legal Manager’s initiatives.

• Bachelors degree in law from a reputable university
• Minimum 3 years' experience as legal officer/associate or corporate secretary staff in financial services/public company
• Good knowledge of fintech lending industry, multifinance, insurance, banking & finance, and/or general corporate 
• Ability to work in a dynamic and fast-paced team environment
• Fluent English writing and speaking 
• Capable of working as both and individual or a team player 
• Good communication, negotiation
• Good analysis and critical thinking skills
• Self-motivated, with an ability to work under pressure and to manage multiple tasks 
• Able to multitasking
• Meticulous and well-organized 
• High degree of professional and work ethic and integrity

You will shine in this role if you have:

• very organized, multi-tasking and keen attention to detail
• Have good communication skills
• PERADI license 
• Familiarity with Financial Technology, multifinance, banking and finance and/or OJK regulations in those specific areas 
• Familiarity in formulating the agenda for BOD, BOC, and or shareholder meetings
• Responsible, independent, self-motivated and able to work under pressure

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.  
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life. 
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.  
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform 
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity  

About Us 

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy. 

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

What you will do but not limited to:

Research on DFE (Digital Food Ecosystem) general Market Entry:

• Market overview
• Export & import circumstance
• Value chain on several commodity
• Market channel mapping (size, area, key player, etc.): modern market, traditional market, etc.
• Food Business key player overview: Indonesia & regional/global
• Food-tech business key player overview: Indonesia & regional/global

Research on Specific DFE market:

• Poultry, Aquaculture, Live Stock and Horticulture

Research on Platform market:

• Advertising & marketing platform
• Digital commerce platform

Corporate office, reporting management:

• Responsible for monthly reporting

• Bachelor's degree in Business Management, Economics, Finance or a related field. Final year student with no classes to attend are welcome to apply
• Strong research, analytical and problem-solving skills.
• Proficiency in Microsoft Excel and PowerPoint.
• Excellent communication and interpersonal skills.
• Ability to work effectively within a team and independently.
• Detail-oriented with strong organizational skills.
• Ability to thrive in a fast-paced and dynamic environment.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

Brand: MAKE UP FOR EVER https://makeupforever.co.id/id

THE CONTEXT

Mastery unleashes creativity. Nothing sums up better the philosophy of MAKE UP FOR EVER, a House that has become a cult name through its uniqueness and the quality of its professional products. Its founder, Dany Sanz, believes that technique must first be conquered before leaving free rein to creativity. And that academic knowledge must be honed before pushing the limits of one’s art. Dany Sanz has remained true to this approach throughout her artistic career and has incorporated it into the development of her makeup brand. At MAKE UP FOR EVER, teaching plays an essential role: in addition to offering exceptional products to professionals and women from around the world, the House has the ambition to share its knowledge and passion with the general public through training courses and to bring progress to the world of makeup.

YOUR IMPACT

To accelerate MAKE UP FOR EVER business and strengthen brand presence across all OMNI channel with effective strategies and implementation with right criteria to fit with our brand DNA and values.

In this position, the candidate will be involved in planning marketing strategies (product and PR) and implement good execution that helps to translate into sales. The candidate need to have a min. 4 years of experience in marketing scope and strong analytical in product performance – data management. A passion for beauty industry and excellent communication skills that fit to represent our brand positioning and DNA.

At MAKE UP FOR EVER, you can expect a challenging yet interesting working experience with an internationally well-known prestige beauty brand in Indonesia

The candidate also needs to demonstrate a positive work ethic and able to work closely with all functions and with external parties with strong drive and responsibility in handling his/her KPIs towards business – brand growth

YOUR MISSION

Develop integrated marketing campaigns (PR, social media, direct marketing, digital) to build MAKE UP FOR EVER brand desirability & strengthen positioning in Indonesia. Create awareness of the brand & build customer engagement that translated into Sales – business growth.

You will closely work with Regional team for marketing plan & execution. Creating & presenting business review, sales & campaign performance reports

Products:

• Merchandising allocation (Sellable, Tester, GWP) – forecasting from SG to ID based on assortment planning, store DOI and demand from retailers with clear product analysis vs demand/stock.
• Inventory management for healthy stocks and ability to identify stock issues and provide depletion plan (promo mechanics, exhibition, etc)
• Planning & execute retail monthly mechanic based on analytic sales trend, past performances, upcoming campaign. Do active monitor & tracking, give recommendation to manager and team regarding action plan on trade mechanics
• Good knowledge & actively alert with Beauty market – competitors – trend with good insights – recommendations for brand communication / key focus products action plan 
• On time preparation and execution for all trade related, liaise with other team on the implementation (POP, Voucher, and other visuals) with quality / standard of premium brand
• Support cross function departments for product queries

PR - Digital:

• Work closely with in-house & external agencies to translate / apply brand visual – assets towards tactical, with good eyes & detail on visual and brand premium positioning.
• Source Marketing opportunities through partnership with external parties & build relationship (Mall, Retailers, other brands)
• Generating and executing marketing campaigns across social media platforms such as Facebook, Instagram, Tiktok, Google with agencies. Analyse report provided by Agency and summarized the key metrics result into internal marketing report data
• Conduct market research, competitor review. Monitoring competitor activity and generating leads link for products
• Knowledge in organising Marketing & PR Event (in-store gathering, Product Launching, KOL/MUA gathering, Pop Up Store). Liaising with agency to maximise visibility & create impactful result
• Create post mortem reports on every Marketing activations with clear KPI result and qualitative insights to be presented to Internal & Regional team (PR Events, Make up workshop, and other activations)
• Build & maintain good relationship with KOL & Celebrity MUAs, able to represent the brand in all professional events/brand engagement with external parties
• Manage A&P given with right investment plan, clear KPI & ROI analysis. Campaign evaluation with quantitative & qualitative insights
• Actively update and expand the knowledge within PR & Digital environment. Initiate valuable insights that will help to further expand brand business and growth

• Bachelor Degree with Minimum 4 years of working experience in Related field
• Professional proficiency in English
• Excellent communication skills both written & verbal
• Good time management ensuring all reports and projects are done timely
• Strong analytical skill. Able to do comprehensive sales & data analysis
• Good project management skills & able to work with medium to large team members
• Good Presentation skills
• High Resilience, Agility with creative and problem-solving mindset
• Able to work under tight deadline & has a strong business acumen
• Proficient in Ms Office (Excel, Power Point)
• Basic skill in Adobe Photoshop or Illustrator is a plus
• Knowledge in Google Analytic is a plus

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice https://www.luxasia.com/recruitment-privacy-notice/ and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. MAKE UP FOR EVER, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Job Descriptions

• Build LUXASIA’s eCommerce service provider business on the key marketplaces like Lazada, Shopee, etc
• Maximize onsite exposure for the brands including day-to-day events as well as mega campaigns
• Campaign management and onsite investment planning alongside brand teams
• Maintaining store ratings and KPIs tracked by marketplaces
• Coordination with the warehouse and operations team & solving ad-hoc problems
• End-to-end execution of eCommerce operations and seller center systems
• Visual merchandising and store management including utilizing seller tools
• Demand planning & inventory planning with brand partners
• Data reporting and analysis including competitor benchmarking
• Strong communication & coordination between internal teams, brand partners, and platforms
• Building relationships with principals, brand management teams, and marketplaces

• eCommerce/retail (2-3 years) – e-marketplace experience preferred
• Proficiency in Adobe Photoshop, Microsoft Excel, and PowerPoint
• Project management
• Strong in data analytics and reporting, and use the data to come up with commercial plans and strategies
• Campaign planning & execution experience
• Client management
• Knowledge of e-commerce platform membership
• Able to execute strategies in an e-commerce platform
• Having experience working in a brand is a plus
• eCommerce supply chain experience is a bonus

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Executive - Marketing provide support for Marketing Department in terms of day-to-day marketing operational, dealing and coordinating with internal and external stakeholders assigned by Marketing Manager, as well as managing stocks & requests for promotional materials.

1.      Execute the implementation of Marketing Plan as approved by Managing Director including but not limited to new product launches such as Create Catalogue, promotion tools (BTL & ATL) and engage in event/activity

2.     Support  in manage  Corporate Digital Assets  (Website and Social Media Platforms) with appointed 3rd party vendors  (FB &IG)  and also handling customer compliance from call center

3.     Perform market analysis such as competitor analysis, market research and business opportunity for new category

4.     Support in A&P management, in part of controlling inventory management and asset management

5.     Maintain good relationships with external (ie. 3rd party vendors, Advertising/ Creative Agencies, Health/ Medical Associations, Foundations, etc.)

6.     Provide administrative support and good teamwork with internal stakeholders

Perform training and product knowledge education to distributor and/or outlet’s frontliners

1.       Diploma or Bachelor degree in any majors

2.       Prior experience in Sales or Marketing of minimum 1 year; experience in Consumer Healthcare industry is advantage

3.       Strong in communication; preferably good in English both written and oral Self-starter, well-organized, creative thinking and good negotiating skills

4.       Able to prioritize tasks according to job demands and deadlines, resulting in high-quality results

5.       Skilled in fostering positive relationships and effective partnerships with both internal and external stakeholders

6.       Capable of maintaining accurate records and managing stock efficiently, while providing support for documentation filing.

7.       Experienced in engaging with third-party vendors and agencies to ensure successful collaborations

8. Shows commitment to following regulatory standards and guidelines.

The Business Development Executive plays a pivotal role in driving our company's growth and market position by managing client relationships and spearheading business development strategies. This role involves a blend of strategic planning, client engagement, and comprehensive oversight of business development activities within the country. The ideal candidate will foster strategic partnerships, optimize client satisfaction, and ensure our organization's continuous improvement in quality, safety, and environmental management systems.

Your responsibilities as a business development executive are:

• Strategic Development and Partnerships
  • Maintain and Enhance Business Strategy: Responsible for upkeep and evolution of the medium and long-term business development strategy, ensuring alignment with overall company goals.
  • Forge Strategic Partnerships: Identify and develop partnerships to support the long-term business strategy, enhancing the company's market position and growth prospects.
• Client Relationship and Stakeholder Management
  • Optimize Client Satisfaction: Manage client relationships and stakeholder engagements, including during project execution, to optimize satisfaction levels.
  • Enhance Client Engagement: Develop and maintain close connections with existing and potential clients, including but not limited to universities, local authorities, technical consultancies, and subcontractors, to identify opportunities and proactively position Boskalis as a preferred contractor.
• Business Development Activities
  • Technical Tender Compilation: Responsible for assembling technical tender documents and preparing executive summaries for multidisciplinary projects.
  • Market Development Identification: Identify market developments and compile an overview of activities to be undertaken, ensuring the company remains at the forefront of industry trends.
  • Information Management: Provide commercial information, including inquiries, contracts, visit reports, and competitive intelligence, to relevant databases to support sales and business development strategies.
• Sales and Marketing Support
  • Lead Development: Convert leads into inquiries for bidding and achieve pre-qualification with customers to enable competitive project bidding.
  • Tender Process Support: Assist the Tender Manager and tender teams during the bid process by providing vital information, trends, best practices, and project evaluations.
• Strategic Influence and Assistance
  • Market Influence: Actively influence the market by assisting clients with various solutions in early project phases to secure strategic opportunities for Boskalis.
     

Your qualities

You can move ahead as business development executive if you recognize yourself in the following:

• A bachelor’s degree, preferably in Marketing, or a professional certificate in a Technical, Nautical, or Commercial field.
• 3 - 5 years of experience within a commercial/maritime environment, encompassing roles in commercial and operational areas, business development, stakeholder management, and working with diverse cultures in an international setting.
• Exceptional interpersonal and communication skills, with the ability to develop and maintain strong relationships with a diverse set of stakeholders. Fluency in Bahasa Indonesia is required.
• Willing to frequently travel within the Indonesian Archipelago.
• A strong interest in project management, financial analysis, contractual negotiations, tender management, and business development.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Job Descriptions

• Build LUXASIA’s eCommerce service provider business on the key marketplaces like Lazada, Shopee, etc
• Maximize onsite exposure for the brands including day-to-day events as well as mega campaigns
• Campaign management and onsite investment planning alongside brand teams
• Maintaining store ratings and KPIs tracked by marketplaces
• Coordination with the warehouse and operations team & solving ad-hoc problems
• End-to-end execution of eCommerce operations and seller center systems
• Visual merchandising and store management including utilizing seller tools
• Demand planning & inventory planning with brand partners
• Data reporting and analysis including competitor benchmarking
• Strong communication & coordination between internal teams, brand partners, and platforms
• Building relationships with principals, brand management teams, and marketplaces

• eCommerce/retail (3-5 years) – e-marketplace experience preferred
• Proficiency in Adobe Photoshop, Microsoft Excel, and PowerPoint
• Project management
• Strong in data analytics and reporting, and use the data to come up with commercial plans and strategies
• Campaign planning & execution experience
• Client management
• Knowledge of e-commerce platform membership
• Able to execute strategies in an e-commerce platform
• Having experience working in a brand is a plus
• eCommerce supply chain experience is a bonus

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

We’re looking for an experienced Ad Sales Senior Executive to handle several key partners and new clients for Gameloft in the region with a focus on Jakarta-based leads.

You are deeply involved in direct media and programmatic sales and, beyond the day-to-day business, you focus on shaping and pitching strategic media offers to sell Gameloft premium and programmatic advertising in-game inventory to brands and agencies of reference.

Your Key Mission will be to drive maximum revenue in Singapore and be responsible for the sales target linked to regional clients operating from Singapore for Gameloft for Brands.

JOB SCOPE AND MISSION:

• You are a natural-born hunter: you acquire new clients and take an active part in turning them into returning clients. You live for closing deals, striking the right balance between fulfilling your clients’ needs and maximizing Gameloft’s revenue. Direct involvement in high-profile and major sales engagements, plus business development.
• You are also assigned existing clients, brands and agencies, that you undertake to grow and prosper in the long run by keeping Gameloft on their radars and updating them on our new formats and latest innovations.
• Be expected to manage Programmatic Guaranteed deals and PMP with Trading agencies, SSP, DSP, ATD to grow the demand & contribution to the overall development of programmatic advertising revenue in APAC
• You are accountable for the flawless execution of your deals, along with the Ad Operations team and our in-house creative department. You act as a central touchpoint: you are able to give clear guidance to the different teams involved in making successful deliveries.
• You are the voice and face of Gameloft for brands in Singapore. With your strategic mindset, you embody the thought leadership the company wishes to have in the in-game advertising space while keeping an eye on competitors’ offerings.

Reporting to the Executive Assistant Manager you will be responsible for leading the culinary team. The Executive Sous Chef will oversee the Culinary Division, plan and be responsible for food production and management of all food while taking ownership for the development and quality of the kitchen areas.   

 What you will be doing:

• Ensure consistency and highest quality in all culinary deliveries, maintaining the financial performance indicators in line with the budget.
• Actively participate in the strategic planning and ongoing development of the hotel, including revenue forecasting, ensuring the delivery of our environment commitments, overseeing the health, safety and security of our guests and our Heartist
• Develops and maintains active menus based on sales mix, demands, special promotions and product availability.
• Being the HACCP champion and ensuring all of our Heartist are following and compliance to HACCP guidelines

The Regional HR Manager is responsible for establishing and overseeing all HR functions across the NGO’s operations in Taiwan, Nepal, the Philippines, and Malaysia. This role focuses on setting up a robust HR system from the ground up, including hiring and developing a high-performing HR team. The Regional HR Manager will ensure the development and implementation of HR strategies, policies, and practices that support the NGO’s mission, enhance employee engagement, and comply with local regulations.

Key Responsibilities:

1. HR System Setup and Strategy Development:

• HR Infrastructure: Design and implement a comprehensive HR infrastructure that supports the NGO’s strategic goals and operational needs.
• Policy Development: Develop and standardise HR policies and procedures across regions, ensuring compliance with local labor laws.
• Strategic Alignment: Align HR strategies with the NGO’s mission, vision, and organisational goals to drive effectiveness and efficiency.

2. Recruitment and Talent Management:

• Job Design: Develop detailed job descriptions and specifications for all positions.
• Recruitment Processes: Establish and lead a streamlined recruitment process, including job postings, candidate screening, and interview protocols.
• Onboarding: Design and implement an effective onboarding program to integrate new hires smoothly into the organisation.

3. Hiring and Setting Up HR Team:

• Team Hiring: Take responsibility for hiring and setting up the regional HR team. Define roles, recruit, and onboard HR staff in each operational country.
• Team Development: Mentor and develop the HR team to ensure they have the skills and knowledge needed to support the organisation effectively.

4. Employee Relations and Engagement:

• Work Environment: Create and maintain a positive, inclusive, and collaborative work environment.
• Conflict Resolution: Address employee grievances and mediate conflicts, ensuring fair and consistent resolution.
• Engagement Programs: Develop and implement employee engagement initiatives to foster motivation and commitment.

5. Training and Development:

• Needs Assessment: Conduct training needs assessments to identify skill gaps and development opportunities.
• Program Development: Develop and deliver training programs and professional development opportunities to enhance employee skills and performance.

6. Compliance and Risk Management:

• Legal Compliance: Ensure all HR practices comply with local labor laws and regulations in Taiwan, Nepal, the Philippines, and Malaysia.
• Risk Mitigation: Develop and implement risk management strategies to address potential HR-related risks and ensure organisational resilience.

7. HR Administration and Systems:

• HRIS Implementation: Select, implement, and manage an HR Information System (HRIS) to streamline HR processes and data management.
• Payroll and Benefits: Oversee payroll processing, benefits administration, and ensure accurate and timely compensation for all employees.
• Employee Records: Maintain accurate and confidential employee records in compliance with legal and organisational requirements.

8. Reporting and Analysis:

• HR Metrics: Establish and monitor key HR metrics to assess the effectiveness of HR practices and inform strategic decisions.
• Regular Reporting: Prepare and present regular HR reports and analytics to the Executive Director and other stakeholders.

9. Outsourcing and Vendor Management:

• Outsourcing Decisions: Identify HR functions suitable for outsourcing and manage relationships with external HR service providers.
• Vendor Performance: Monitor the performance of outsourced functions to ensure they meet the NGO’s standards and requirements.

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).

Experience:

• Minimum of 5-8 years of experience in HR management, with at least 3 years in a regional or multi-country role.
• Proven experience in setting up and implementing HR systems and strategies from the ground up.
• Experience in hiring, developing, and managing an HR team.
• Familiarity with HR practices and labor laws in Taiwan, Nepal, the Philippines, and Malaysia is highly desirable.

Skills and Competencies:

• Strong knowledge of HR principles, practices, and employment laws.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work effectively in a multicultural and diverse environment.
• Strong organisational and project management skills.
• Proficiency in HRIS and other HR software.

Personal Attributes:

• Passionate about children's education.
• High ethical standards and integrity.
• Strategic thinker with a proactive approach to problem-solving.
• Ability to handle sensitive and confidential information with discretion.
• Flexibility and willingness to travel frequently to different countries.

• Competitive salary
• Relocation support provided
• 2 weeks paid annual leave
• Possible hybrid working structure
• Rewarding and meaningful job that makes an impact on children's education

The Finance and Accounting Staff is responsible for maintaining financial records and ensuring that processes are run effectively and efficiently. The role involves verifying and processing vendor invoices & refund transactions, managing financial activities, preparing journal entries & performing reconciliation, handling customer invoices & maintaining collection, assisting with taxation and financial reporting, maintaining financial procedures & accounting standards, and liaising with various stakeholders.

 Job Functions:

1.       Verify and Process Payments:

·       Verify and process invoices received from vendors.

·       Handle refund transactions and ensure timely payments.

2.      Financial Administration and Management:

·       Administer and manage overall finance activities including cash flow management.

·       Handle payment and bank administration tasks to ensure smooth financial operations.

3.      Journal Entries and Reconciliation:

·       Prepare and input journal entries for financial transactions into the accounting system.

·       Perform regular reconciliation of financial data to ensure accuracy.

4.      Customer Invoicing and Collections:

·       Prepare, verify, and create invoices for customers.

·       Monitor and maintain collection schedules to ensure timely payments from customers.

5.      Taxation and Financial Reporting:

·       Assist in preparing and filing for taxation.

·       Contribute to the preparation of financial reports and statements as required.

6.      Maintaining Financial Procedures and Standards:

·       Ensure compliance with established financial procedures and accounting standards.

·       Monitor and update financial policies as needed to maintain best practices.

7.       Stakeholder Liaison:

·       Liaise with internal and external parties related to finance operations.

·       Collaborate with departments such as procurement, sales, operations and human resources for financial-related matters.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Relevant experience in finance and accounting roles min of 1 year.
• Strong knowledge of accounting principles and procedures.
• Proficiency in accounting software and Microsoft Office Suite.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines.
• Able to operate an Accounting System. Having experience with SAP Systems will be an advantage.

Skills and Competencies:

·       Analytical Thinking: Ability to analyze financial data and provide insights.

·       Attention to Detail: Ensures accuracy in financial reports and reconciliations.

·       Communication: Strong verbal and written communication skills to liaise effectively with stakeholders.

·       Time Management: Efficiently manages time and prioritizes tasks to meet deadlines.

·       Integrity: Maintains confidentiality and adheres to ethical standards in financial management.

The Finance and Accounting Manager is responsible for overseeing financial operations, ensuring accurate & timely financial reporting, and maintaining effective accounting systems and controls. This role includes managing financial transactions, journal entries, reconciliations, financial and management reporting, taxation, procedural development, corporate projects, and budget & forecast preparation. The Manager will also review operational contracts and liaise with internal and external parties.

Job Function:

1. Financial Transaction Review:

• Verify transactions, invoices, bank entries, and fixed assets for compliance and accuracy.

• Review and post journal entries promptly, ensuring compliance with standards.

• Regularly reconcile bank statements and ledgers for accuracy.

• Prepare and review financial and management reports with strategic insights.

• Oversee tax activities, ensuring regulatory compliance.

• Implement finance procedures to strengthen systems and controls.

• Provide financial support for corporate projects, aligning with standards.

• Assist in preparing budgets and forecasts, monitor performance, and analyze variances.

• Analyze contracts for favorable terms and compliance.

• Facilitate communication between finance and stakeholders to resolve issues.

Additional Responsibilities:

• Audit Coordination:
• Support auditors with necessary documentation.
• Risk Management:
• Identify and mitigate financial risks.
• Team Leadership:
• Mentor finance team members.
• Regulatory Compliance:
• Ensure adherence to financial regulations.
• Financial Analysis:
• Provide insights through detailed financial analysis.

Qualifications:

• Bachelor’s degree in accounting, Finance, or a related field. Master’s degree or professional certification preferred. (min GPA of 3.00 from a reputable university)
• Significant experience in finance and accounting roles, with at least 1 year in a managerial position in Hotel or Hospitality Industry.
• Strong knowledge of accounting principles, financial regulations, and tax laws.
• Proficiency in accounting software and Microsoft Office Suite.
• Fluent English proficiency both oral and written
• Excellent analytical, problem-solving, and decision-making skills.
• Strong attention to detail and accuracy.
• Effective communication and leadership skills.
• Ability to manage multiple tasks and meet deadlines.
• Able to operate an Accounting System. Having experience with SAP Systems will be an advantage.
• Able to travel based on the needs of the company to other business units.

Skills and Competencies:

·       Analytical Thinking: Ability to analyze financial data and provide insights.

·       Attention to Detail: Ensures accuracy in financial reports and reconciliations.

·       Communication: Strong verbal and written communication skills to liaise effectively with stakeholders.

·       Time Management: Efficiently manages time and prioritizes tasks to meet deadlines.

·       Integrity: Maintains confidentiality and adheres to ethical standards in financial management.

Job responsibilities:

• Source and procure supplies and materials needed for daily operations.
• Create and manage purchase orders, tracking delivery times and order status.
• Monitor inventory levels and forecast future demand.
• Establish and maintain relationships with vendors and negotiate pricing and agreements.
• Work closely with other departments to ensure timely delivery of goods and efficient communication.
• Resolve any discrepancies or issues with orders.
• Develop and implement cost-saving initiatives and strategies.

• Bachelor's degree in Accounting.
• Minimum 2 years of experience in purchasing or a related field.
• Strong knowledge of procurement processes and procedures.
• Proficient in Microsoft Office and purchasing software.
• Excellent communication and negotiation skills.
• Ability to multitask and prioritize effectively.
• Detail-oriented with strong organizational skills.

Objective

To accelerate MAKE UP FOR EVER business and strengthen brand presence across all OMNI channel with effective strategies and implementation with right criteria to fit with our brand DNA and values.

In this position, the candidate will be involved in planning marketing strategies (product and PR) and implement good execution that helps to translate into sales. The candidate need to have a min. 2-3 years of experience in marketing scope and strong analytical in product performance – data management. A passion for beauty industry and excellent communication skills that fit to represent our brand positioning and DNA.

At MAKE UP FOR EVER, you can expect a challenging yet interesting working experience with an internationally well-known prestige beauty brand in Indonesia

The candidate also needs to demonstrate a positive work ethic and able to work closely with all functions and with external parties with strong drive and responsibility in handling his/her KPIs towards business – brand growth

Current MAKE UP FOR EVER OMNI channel 2024:

Boutique, Dept Store, Sephora & E-Commerce

Key Duties & Responsibilities

Develop integrated marketing campaigns (PR, social media, direct marketing, digital) to build MAKE UP FOR EVER brand desirability & strengthen positioning in Indonesia. Create awareness of the brand & build customer engagement that translated into Sales – business growth.

You will closely work with Regional team for marketing plan & execution. Creating & presenting business review, sales & campaign performance reports

Products:

• Merchandising allocation (Sellable, Tester, GWP) – forecasting from SG to ID based on assortment planning, store DOI and demand from retailers with clear product analysis vs demand/stock.
• Inventory management for healthy stocks and ability to identify stock issues and provide depletion plan (promo mechanics, exhibition, etc)
• Planning & execute retail monthly mechanic based on analytic sales trend, past performances, upcoming campaign. Do active monitor & tracking, give recommendation to manager and team regarding action plan on trade mechanics
• Good knowledge & actively alert with Beauty market – competitors – trend with good insights – recommendations for brand communication / key focus products action plan 
• On time preparation and execution for all trade related, liaise with other team on the implementation (POP, Voucher, and other visuals) with quality / standard of premium brand
• Support cross function departments for product queries

PR - Digital:

• Work closely with in-house & external agencies to translate / apply brand visual – assets towards tactical, with good eyes & detail on visual and brand premium positioning.
• Source Marketing opportunities through partnership with external parties & build relationship (Mall, Retailers, other brands)
• Generating and executing marketing campaigns across social media platforms such as Facebook, Instagram, Tiktok, Google with agencies. Analyse report provided by Agency and summarized the key metrics result into internal marketing report data
• Conduct market research, competitor review. Monitoring competitor activity and generating leads link for products
• Knowledge in organising Marketing & PR Event (in-store gathering, Product Launching, KOL/MUA gathering, Pop Up Store). Liaising with agency to maximise visibility & create impactful result
• Create post mortem reports on every Marketing activations with clear KPI result and qualitative insights to be presented to Internal & Regional team (PR Events, Make up workshop, and other activations)
• Build & maintain good relationship with KOL & Celebrity MUAs, able to represent the brand in all professional events/brand engagement with external parties
• Manage A&P given with right investment plan, clear KPI & ROI analysis. Campaign evaluation with quantitative & qualitative insights
• Actively update and expand the knowledge within PR & Digital environment. Initiate valuable insights that will help to further expand brand business and growth

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.  

RESPONSIBILITIES 

• Be the day-to-day contact of Retailers clients, who contact our Client Support Centre by phone or email. You will advise clients on Retail Measurement Services (RMS) resources and tools, data standards and analyses, audit and calculation methodologies, and other information services.
• Deliver analyses, charts and reports that are clear, concise, and meaningful to clients. Engage effectively with multiple clients at a time, to ensure that deliverables meet/exceed expectations of timeliness and quality.
• Conduct regular reviews with Client Service and Operations teams, to monitor service delivery KPIs involving response times, quality levels and workflow efficiency. Key contributor role in identifying process improvement opportunities.
• Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date on client requirements and call out any issues/ risks. Document records of client inquiries and resolutions, into activity logs and Knowledge Base file shares.
• Organize content for Resource Library, to help clients keep ahead of NielsenIQ practices and policies, service enhancements, technology updates, macro market dynamics and retail trends.
• Support senior management on developing Thought Leadership case studies.
• Successful candidates can look forward to a comprehensive training program.