Job Description:

The Senior Teaching Manager is responsible for overseeing the academic functions of the center, maintaining and improving academic quality, recruiting, supporting and developing teachers, and coordinating related administrative tasks.

Supervision: Reports to the Center Director and Academic Operations Manager

Teacher recruitment and teacher evaluation

Supporting and assisting teachers with duties such as lesson planning and marking

Induction and training of teachers

Finalizing the teaching schedule

Teaching classes as assigned

Arranging substitution for absent teachers

Dealing with complaints concerning the academic operations of the centre

Ensuring that teachers prepare a lesson plan and necessary materials in advance for every lesson

Ensuring that teachers complete the class attendance register accurately and promptly for every lesson

Ensuring that teachers keep timely and accurate lesson and homework records

Ensuring that teachers keep up-to-date records of assessment scores

Ensuring that teachers complete student reports and certificates

Conducting meetings with parents and students as required

Conducting placement tests when required

Planning, running and participating in the center's professional development program

Any other related administrative tasks that may arise

Handling disciplinary procedures for teachers

Assisting with marketing activities

Requirements:

Excellent verbal and written communication skills in English

TEFL/TESOL/CELTA qualification

Ability to prioritize multiple projects

The ideal candidate will be someone who works well in a team, has a positive attitude, likes meeting people is passionate about teaching and making friends.

Organized and detail-oriented

Minimum 2-5 years’ of experience in management, ideally in the service industry

Strong people skills and team leadership/management abilities

Experience of working in cross culture environment is a plus

Proven ability to analyse and interpret data

• Develop and implement national sales strategies to achieve company targets
• Lead and manage a team of sales professionals
• Build and maintain strong relationships with distributors and key accounts
• Identify new business opportunities and expand market share
• Analyze sales data and market trends to optimize performance
• Monitor competitor activity and develop effective counter-strategies
• Ensure compliance with company policies and industry regulations

Job Summary :

• Demonstrates products and services to existing/potential customers and assists them in selecting those as best solution to their needs
• Have extensive background in selling IT products, preferably to the corporate in various industry Government, Banking & Manufacturing 
• Provides management with oral and written reports on customer needs, problems, interests and potential for new products and services
• Must have demonstrated ability to build extensive pipeline
• Promotes/sells/secures orders from existing and prospective customers
• Ability to work in a team environment to resolve issues and meet client goals.

• Merencanakan, mengelola, mengarahkan, dan mengawasi seluruh kegiatan, dan karyawan dilingkup Sales Retail Departement
• Menganalisa dan membuat forecasting untuk produk
• Menganalisis, mengevaluasi, dan membuat laporan untuk program kerja yang dilakukan
• Membangun relasi dengan reseller baru dan lama
• Menghitung target omset yang didapat, dan implementasinya terhadap target barang terjual
• Mengawasi dan mengevaluasi stock opname di semua gudang sales retail
• Menghitung dan menganalisis margin loss dari adanya program kerja sales retail
• Menentukan produk yang akan diberikan kepada sponsor dengan ketentuan tertentu
• Membuat dan memutuskan program kerja baru
• Menginisiasi kerjasama dengan calon klien, dan maintenance klien - klien lama

Jobdesk :

• Membuat schedule pembangunan infra struktur berdasarkan makro planning pembangunan proyek dan mewujudkannya
• Membuat schedule pembangunan unit rumah berdasarkan order bangun dari admin marketing dan mewujudkannya
• Mendelegasikan pekerjaan kepada team teknik lapangan sesuai dengan fungsi masing-masing staff
• Monitoring seluruh progres pembangunan untuk pengendalian Biaya, Mutu dan Waktu
• Memastikan mekanisme kontrol/pengawasan untuk pengendalian proyek termasuk IPK (Ijin Pelaksanaan Kerja) berjalan baik
• Memastikan semua unit rumah yang diserahterimakan kontraktor ke developer memiliki mutu/kwalitas yg diinginkan
• Memvalidasi berita acara opname progres kontraktor, termasuk pekerjaan yang diaddendum
• Memastikan setiap komplain konsumen yg tercatat pada saat BAST dikerjakan dengan baik dan tepat waktu
• Membuat maping progres seluruh pembangunan yang ada diproyek
• Membuat laporan progres persediaan proyek
• Membuat laporan bulanan yang mencakup : progres pembangunan, kendala dilapangan, kinerja kontraktor, cuaca

Memimpin operasional harian

Dibutuhkan tenaga kerja yang akan difokuskan di dalam suatu Proyek di PT Duta Listrik Graha Prima. Tenaga kerja tersebut diharapkan mampu berkoordinasi secara baik kepada semua pihak yang berhubungan seperti pekerja di lapangan (Main Contractor; Sub Contractor; K3; Project Owner; dll); pekerja di kantor pusat; dan pekerja di kantor cabang (factory). 

Tugas utama melakukan Project Schedulling dan Project Monitoring

Responsibilities

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Create buy-in for the product vision both internally and with key external partners
• Develop product pricing and positioning strategies
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work & communicate closely with HQ teams to deliver with quick time-to-market and optimal resources
• Drive product launches including working with public relations team, executives, and other product management team members
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
• Act as a product evangelist to build awareness and understanding
• Maintain & closely monitor product inventory
• Represent the company by visiting customers to solicit feedback on company products and services

Requirements and skills

• Proven work experience in product management or as an associate product manager
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Solid technical background with understanding and/or hands-on experience in Stationery Product
• Strong problem solving skills and willingness to roll up one’s sleeves to get the job

• Skilled at working effectively with cross functional teams in a matrix organization
• Excellent written and verbal in English
• A keen eye for aesthetics and details
• Bachelor degree is a must
• Comes with Stationery Product Background (Faber Castell, Zebra, Pilot) is an added-Value

What you'll do:

✨ Develop and implement marketing strategies

• Mengembangkan dan melaksanakan rencana kerja yang selaras dengan strategi manajemen.
• Merencanakan, mengatur, dan mengendalikan aktivitas departemen utility untuk memelihara dan meningkatkan efisiensi dan efektivitas kerja.
• Mengembangkan dan meningkatkan sistem utility secara terus-menerus.
• Mengontrol Pengolahan air limbah (WWT),Ketel Uap/boiler,kompresor udara dan sistem kelistrikan
• Mengurus perijinan dengan KLHK dan lembaga terkait lainnya.
• Memastikan semua praktik dan kondisi kerja mematuhi standar keselamatan kerja.

• Pendidikan minimal S1 Komunikasi/Marketing/Jurusan relevan
• Memiliki kemampuan analisa data, strategi kreatif, komunikasi, dan presentasi yang baik
• Memiliki jiwa leadership, open minded, good listening, strong adaptability, dan fast learner
• Memiliki pengalaman sebagai Brand Manager atau Assistant Brand Manager di Industri FMCG/Kosmetik/Fashion
• Familiar dengan trend media digital
• Penempatan di Head Office, Jakarta Timur

DESKRIPSI PEKERJAAN

1. Memberikan pelayanan service yang baik terhadap pelanggan mulai dari reservasi sampai pasca service sesuai dengan kebutuhan.

2. Memeriksa, menganalisa, merekomendasi dan menjelaskan tentang hasil pemeriksaan kendaraan perihal perawatan dan perbaikan kendaraan kepada pelanggan.

3. Menjalin komunikasi dan interaksi yang baik terhadap pelanggan untuk memasarkan jasa yang di tawarkan bengkel sesuai dengan ketentuan yang berlaku.

Deskripsi Pekerjaan

1. Menjawab panggilan telepon dan email dari pelanggan

2. Membantu pelanggan dengan pertanyaan tentang produk, status pesanan, dan pertanyaan umum lainnya

3. Menyelesaikan keluhan dan masalah pelanggan dengan cepat dan profesional

4. Mempertahankan sikap positif, empatik, dan profesional terhadap pelanggan

5. Memproses pesanan, pengembalian, dan penukaran dengan akurat

6. Menyimpan catatan rinci tentang interaksi dan transaksi pelanggan

7. Bekerja sama dengan anggota tim untuk memberikan layanan pelanggan yang luar biasa

8. Mengikuti kebijakan dan prosedur perusahaan

Persyaratan :

• Pendidikan minimal D3 atau S1 dari semua jurusan .
• Berpengalaman minimal 3 tahun dalam pelayanan konsumen produk atau jasa, diutamanakan di bidang Property Developer.
• Memiliki kemampuan yang baik dalam berkomunikasi, menangani komplain dan presentasi.
• Mampu berfokus pada kepuasan konsumen dan mampu menyesuaikan diri untuk merespons berbagai tipe karakter konsumen.
• Mampu bekerja multitasking, memprioritaskan pekerjaan utama, dan mengelola waktu kerja dengan efektif.
• Bersedia ditempatkan di Tenjo dan Jakarta Barat

Tanggung Jawab: 

• Membina hubungan baik dengan konsumen.
• Menangani keluhan konsumen baik melalui email, telepon atau tatap muka.
• Melakukan penanganan dan monitoring dalam proses terkait pesanan unit, pengembalian uang, ataupun pertukaran unit dengan unit Agung Podomoro lainnya.
• Menyusun laporan harian, bulanan ataupun tahunan tentang kepuasan pelanggan secara keseluruhan.

• Delivers excellent service, meticulously coordinates reservation (system-based) and manages guests' account and information
• Handles and records guest comments and complaints, may refer issues to Manager when necessary, and relay guests' messages to respective divisions promptly
• Perform night audit reporting
• Provides any tourism information related to apartment's surroundings
• Perform any other duties as required and directed by the Guest Services Manager or Management

1. Complete the handling of cases that occur based on claims from external parties or internal conflicts.

2. Resolving cases at the police, prosecutor's office and court levels, both criminal and civil cases.

3. Present as a representative of the company in invitations or summons for both litigation and non-litigation related to the handling of cases that occur

4. Carry out asset monitoring activities and coordinate and provide support with relevant departments to anticipate potential or handle legal problems that occur within the company.

5. Analyze and provide legal opinions on cases/problems that occur in the Company

6. Carrying out administrative duties in the Litigation Department.

• Leading engineering department staffs and directs them to achieve department & company objective
• Managing accounting/budgeting and providing various reports as necessary
• Manages technicians in term of: determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions
• Becoming the person in charge for audit for safety
• Coordinate or acts as a liaison between vendors/contractors or work unit and local statutory governmental organization
• Interprets and implements policies and procedures; evaluates staff and makes hiring and termination recommendations
• Assumes other duties or responsibilities as assigned by the Residence Manager

• Creating revenue & distribution strategy by region and responsible for department metric indicators​
• Managing the Corporate Cluster & Revenue coordinators​
• Responsible for hotel management revenue in Jakarta area​
• Selecting potential accounts (online & offline) to be maintained & developed alongside Sales team​
• Assessing cost, market & competition research, supply & demand to identify selling prices in Jakarta region​
• Directing and giving advice to the team’s coordinator related to compset regarding necessary action that hotel might need, ​
• Ensuring and validating the data on IVI compared to the data in PMS

• Provide technical advice on architecture & interior design for new and potential projects.​
• Provide product & technical guidelines, specifications, and requirements to property owners and consultants.​
• - Plan, organize and direct project activities, including reviewing, evaluating, and assessing new & potential projects, ensuring compliance to the relevant standards, and highlighting any non-compliance.​
• Review designs submitted by consultants to ensure compliance with brand standards, integrate with other departments, liaise with corporate according to the project progress.​
• Assist in reviewing and arranging milestones validation and approval with other departments for Concept Brief, Block Plan, DAP (AR&ID), Mock-up Room and pre-operational reviews.​
• Review of Architectural, ID drawings and coordinated drawings with mechanical & electrical services. ​
• Ensure goals and objectives of the project are accomplished within the prescribed time frame and budget, and other performance targets. ​
• Work with consultants, furniture dealers, product representatives, and fabricators to meet project objectives

• Perform end-to-end process for all HR aspects: Recruitment, Compensation & Benefit, Learning & Development, Industrial Relations
• Perform shortlisting qualified candidates, conduct job interview and onboard new employees.
• Provide Headcount reports, attrition reports and other talent management reports.
• Administer compensation and benefits for all employees in a timely and accurate manner.
• Ensure that all works processes, compensation and benefits administration are in compliance with local statutory requirements.
• Review and discuss with insurance companies on facts findings and policies. Ensure and manage all insurance claims.
• Perform yearly manpower planning and budget.
• Handle HRIS and manage to update employee database.
• Provide training and source for staff development courses.
• Perform any other duties as and when delegated.

• Provides functional assistance and direction to the F&B Service operation as assigned.
• Directs and controls all subordinate to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Liaises with stewarding, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
• Develops training plans and conducts on-the-job training sessions for Food & Beverage Service associates.
• Monitoring and controlling the property’s OE inventory.
• Perform any other duties as required and directed by the Residence Manager or Management

- Responding promptly to customer inquiries

- Communicating with customer

- Acknowledging and resolving customer complaints

- Ensure customer satisfaction levels are always on target

'- Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.  

-Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.  

- Monitor lobby traffic and assign team members as required. 

- Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.  

- Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests. 

Deskripsi Pekerjaan

• Mengenalkan dan menawarkan produk-produk Bank Muamalat kepada Nasabah dengan baik dan benar guna memberikan pelayanan yang excellent.
• Memastikan seluruh hak dan kewajiban Nasabah atas produk Bank Muamalat yang dipilih, telah diketahui dan dipahami oleh Nasabah dengan baik dan benar guna meminimalisir komplain.
• Menerima hingga menyelesaikan (baik secara mandiri maupun melalui koordinasi dengan unit kerja lainnya) atas seluruh keluhan / pengaduan Nasabah dengan baik dan benar, termasuk didalamnya pengadministrasian dokumentasinya.
• Mengelola dan mengadministrasikan seluruh aktivitas pembukaan, penutupan rekening, manajemen Kartu ATM dan penyimpanan dokumen dalam tempat terkunci dan aman serta menjalankan permintaan nasabah sesuai SLA yang sudah ditetapkan.
• Mengelola dan mengadministrasikan seluruh aktivitas yang berkaitan dengan penerimaan BPIH oleh Nasabah calon Haji termasuk pelimpahannya, dengan baik dan benar benar guna meminimalisir komplain.
• Menjalankan ketentuan tentang Know Your Customer (KYC) , pengkinian data nasabah, complain tracking dan hal-hal lainnya yang berkaitan dengan prudential banking agar dapat terlaksana dengan baik dan benar.

1. Selling Food & Beverage ingredients to HORECA & B2B
2. Create and maintain good relationships with the existing customers through regular contacts and/or meetings
3. Deliver weekly and monthly progress sales achievement versus monthly sales target
4. Achieve monthly sales target by creating new projects while maintaining existing business
5. In-depth knowledge of managing a high-performance sales team.
6. Applicable experience in sales performance metrics
7. Customer-oriented with strong negotiation skills
8. Achievement Oriented