Key Duties and Delights

• Oversee the day-to-day operations of multiple F&B tenants
• Develop and implement operational policies, procedures and standards to ensure smooth and efficient service delivery
• Address customers inquiries, complaints, and feedback promptly and professionally
• Monitor sales performance and implement strategies to increase revenue and control expenses
• Collaborate with marketing team to develop and execute promotional campaigns, events, and initiatives to drive foot traffic and increase sales
• Report all activities, obstacles and performance of each tenant to the supervisor

• Bachelor’s degree in any field/major
• At least 2 years of experience as an Area Manager or in a similar role, preferably within the f&b tenant management or event  industry
• Candidates should be under 40 years of age
• Excellent communication skills and ability to build strong relationships in new environments.
• Strong managerial skill is a must
• Must be a highly committed individual that is detail and systems oriented

Key Duties and Delights

• Manage and develop AMODA's brand voice and messaging across all communications.
• Oversee all aspects of brand identity, including messaging, tone of voice, and visual language.
• Ensure brand consistency across all company touchpoints, from marketing materials and website content to social media and presentations.
• Craft compelling copy for marketing materials, website content, and social media campaigns.
• Develop and implement a comprehensive brand storytelling strategy that encompasses all marketing channels (website, social media, email marketing, content marketing, etc.).
• Work closely with the Creative Team to ensure brand consistency across all visual assets, including website design, social media graphics, presentations, and sales collateral.
• Conceive, plan, and execute creative marketing campaigns across various channels (online and offline) to achieve brand awareness and business objectives.
• Conduct market research and competitor analysis to stay ahead of industry trends and identify new opportunities.
• Oversee the performance of marketing campaigns and make data-driven recommendations for continuous improvement.
• Manage and collaborate with our internal creative team and external vendors, such as designers and agencies, to produce high-quality brand assets.
• Stay up-to-date on industry trends and best practices in branding and marketing.

• 5+ years of experience in brand management, marketing communications, or a related field, preferably experienced working in startups or marketing agencies
• Bachelor's degree in Marketing, Communications, or a related field from a reputable university.
• Strategic mindset combined with creative problem solving skills.
• Strong written and verbal communication skills in both English and Indonesian, with the ability to articulate complex ideas in a clear and concise manner.
• Strong attention to detail. Self starter. A positive attitude and a collaborative personality.
• Proven track record of developing and implementing successful 360° marketing campaigns.
• Strong understanding of marketing principles and best practices across various channels (digital and traditional).
• Analytical mindset with the ability to collect, analyze, and interpret marketing data.
• Strong understanding of brand strategy and storytelling principles.

•Achieve daily targeted number of sales calls with effectiveness and Develop business leads for the Hotel on a weekly basis

•Prepare monthly list of accounts to penetrate for the following month and prepare monthly action plan for main market segment

•Fully responsible Corporate and MICE, including contracting, updating profile and renewing contracts

This position is responsible for assisting the Accounting Department in financial analysis, creating timely and accurate financial statements, reconciliation of accounts and financial reporting projects.

Essential functions

• Process month-end, quarter-end and year-end balancing and journal entries.
• Reconcile general ledger accounts on a monthly basis.
• Prepare monthly, quarterly and year–end financial reports showing operating performance.
• Involvement in eliminations, consolidations and financial analysis of assigned business regions.
• Exhibit friendly, positive and team-like behavior.
• Abide by Company policies and procedures.
• Ensure that personal behaviors and work practices are in line with Company safety standards.
• Responsible for safety of self and others in the vicinity to include, but not limited to, employees, vendors and guests.
• Provide visible leadership engagement, be aware of housekeeping and take additional safety precautions to ensure no one is put at risk.
• Do not take short cuts or unnecessary risks and actively work with others to ensure they take due care and do not put themselves or others at risk.
• Ensure all incidents are reported and appropriately investigated in accordance with Company procedure.
• As needed, seek advice from HSE representative.

• ​​​​​​To review buildability of IFC drawings and contractor's shop drawings in terms of electrical aspect.
• To manage the contractor's team during pre installation, installation and post installation.
• To be responsible for overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met.
• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters.
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues.
• To maintain effective project governance, processes and systems to be utilised throughout project.

As Duty Manager, your key responsibilities include:

• Provide efficient, friendly and professional service to all guests.
• Delivering the best Guest Experience
• Attention to detail in order to ensure a luxurious environment for all guests
• Effective supervision of all guest arrivals and departures ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
• Ensure the safety and security of Hotel Guests and their property whilst staying at the Hotel
• Cover Duty Manager shifts as required, including weekends and public holidays, as well as the occasional night manager shift.
• Excellent leadership skills, confident to train new team members. effectively in department and hotel operations.
• Lead by example guiding the team through active use of Accor values and code of conduct.
• Deputies in the absence of the Front Office Manager.

• Improve and maintain customer service experience, understanding their needs to provide effective assistance
• Providing product information, explaining features clearly, and answering customer questions
• Assisting customers in making purchase decisions, offering additional products if suitable
• Processing transactions accurately through the cashier or point-of-sale system
• Maintain the cleanliness of the sales area, ensuring products are displayed properly and adequately stocked

• 1-2 years of working experience
• Experience in construction business, or customer service is preferred but not mandatory
• Good communication and interpersonal skills to interact effectively with customers and colleagues
• Customer-oriented with a friendly and approachable attitude
• Sales-oriented mindset with the ability to offer additional products
• Attention to detail and ability to maintain cleanliness and tidiness of sales area
• Willingness to learn about the products and services offered by the company
• Flexibility in the work schedule, as needed by the business

This role will be responsible for maintaining/enhancing customer relationships, responding to client queries (across RMS & CPS) via CSO, perform triage/ coordination with Global Service Center team focusing on Data pulls, reports, resolution and triaging of client queries, and driving overall client satisfaction

Responsibilities

Client Engagement

• Responsible for coverage analysis & client queries elements of JBP, including defining success criteria and tracking mechanisms, aligning with customer on ways of working, and defining service delivery elements of JBP 
• Responsible for coverage analysis & client queries elements of client review process, including review and tracking value delivery against JBP across teams and markets and tracking actions for improvement as needed
• Responsible for account ID setup and initial technical support through direct support or triaging technical support requests to right functions (e.g., support on NIQ fundamental tools and Essential platform usage training) as part of the client onboarding process
• Accountable/responsible for change management and transition components of tactical client training (e.g., self-guided in platform training, self-paced courses on NIQ data and tools) 
• Responsible for managing client issues and triaging issue to right issue owner for resolution; Responsible for collecting Voice of Customer for User Experience & Service Model related topics, input through proper VoC collection methods (see VoC deep dive)
• Responsible for maintaining and promoting CSO to clients,  managing and maintaining NIQ knowledge articles, and improving client satisfaction and experience using CSO 

• Memimpin tim dalam peningkatan perkembangan lembaga diklat
• Melakukan marketing untuk peningkatan kerja sama dalam rekrut SDM
• Merancang, mengembangkan dan mengimplementasikan program pelatihan dan pengembangan sesuai dengan kebutuhan perusahaan
• Melakukan analisis kebutuhan pelatihan dan menetapkan tujuan serta sasaran program diklat

• Membantu dalam pengembangan dan implementasi kebijakan serta prosedur keamanan
• Mengawasi pelaksanaan program keamanan di lapangan
• Menyusun laporan keamanan rutin dan insiden untuk ditinjau oleh manager keamanan
• Menanggapi dan menangani insiden keamanan, termasuk investigasi dan dokumentasi
• Menindaklanjuti masalah keamanan dan melaporkannya kepada manager keamanan

• Menyusun dan mengelola jadwal Bussines Manager
• Menyiapkan dokumen dan presentasi untuk rapat
• Mengatur dan mengoordinasikan pertemuan, konferensi dan acara bisnis lainnya
• Membantu dalam perencanaan dan pelaksanaan proyek-proyek bisnis

Your Career

As a member of the Palo Alto Networks Channels team, you will be responsible for delivering our initial customers and growing the territory. You will be responsible for managing your territory to deliver above quota sales performance. Palo Alto Networks has chosen to go to market with Security Focused Channel partners; you will be responsible for identifying and signing appropriate channel partners.

Your Impact

• Manage sizable commercial (Non Named Enterprises, Midmarket & SME) business in Indonesia

• Must have experience handling commercial accounts and partners in Indonesia

• Understands the power of channels and has strong channel CXO level relationships with both T2 partners and Distributors

• Experience in both direct and  channel sales a plus

• Territory business planning and execution - understands and has executed partner programs and incentives

• Technology orientation and can articulate well at CXO levels

• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.

• Strong exposure in working with Inside sales team and is seen as a territory leader

• Great communication and presentation skills

• Proven track record by exceeding business quotas regularly for the last 2+ years

• Achieved recognition such as Chairman’s Club, Best Sales Leader, Best Account Manager 

Fairmont Gold Manager (Executive Club Lounge)

At Fairmont Jakarta, we set the standard for luxury and excellence in hospitality. Our Fairmont Gold Lounge offers an exclusive haven for our esteemed guests, providing exceptional service and refined amenities. We are currently seeking a dedicated and experienced Fairmont Gold Manager to lead our team and ensure that every guest enjoys a superior and memorable experience.

As the Fairmont Gold Manager, you will be responsible for overseeing the daily operations of our exclusive Gold Lounge. You will ensure that the lounge operates smoothly, providing high-level service and creating an exceptional experience for our guests. Your leadership and commitment to excellence will be key to maintaining the lounge’s prestigious reputation.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Deliver outstanding service and personalized experiences for Fairmont Gold guests. Anticipate and respond to guests’ needs and preferences to enhance their satisfaction.
• Recruit, train, and supervise a team of lounge staff. Foster a positive and professional work environment while promoting teamwork and high standards of service.
• Manage daily operations, including guest check-ins, lounge setup, and the execution of service standards. Ensure the lounge is consistently clean, well-maintained, and stocked with necessary supplies.
• Develop and implement service protocols to ensure consistency and quality. Address and resolve guest concerns promptly and effectively.
• Plan and oversee special events, such as private functions and VIP receptions, ensuring seamless execution and exceptional guest experiences.
• Monitor inventory levels and manage supplies to control costs while maintaining high service standards. Prepare and manage the lounge’s budget, ensuring financial targets are met.
• Work closely with other hotel departments, including the front desk, food and beverage, and housekeeping, to ensure a cohesive and high-quality guest experience.
• Gather guest feedback and use it to continuously improve lounge operations and service quality. Implement best practices and innovative solutions to enhance the guest experience.

Tanggung Jawab:

- Mencari pelanggan baru dan mengembangkan pelanggan lama

- Memupuk hubungan baik dan menanggapi keluhan pelanggan

- Menyalurkan informasi pasar kepada pimpinan Perusahaan

- Bekerja sama dengan baik dengan anggota tim lainnya

Persyaratan:

- Motivasi tinggi dan pantang menyerah

- Kemampuan komunikasi dan kerja sama yang baik

- Business Development Executive: Pengalaman kerja di bidang penjualan B2B (Business-to-Business) minimal 1 tahun

- Business Development Manager: Pengalaman kerja di bidang penjualan B2B (Business-

to-Business) minimal 3 tahun, dengan minimal 1 tahun dalam posisi pemimpin

- Pengetahuan dalam teknologi dan materi bahan pengemas (optional)

- Kemampuan dalam berbahasa Inggris (optional)

Sales Manager

- Prepare and execute creative sales strategies to source, drive and grow our revenues from your managed accounts.

- We’ll look to you to build up account management plans, making sure you’re “in the know” on the latest market news and competitor insights too.
- Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
- Establish parameters, quotes and negotiate prices and seal contracts
- Maintain accounts, contact, activity and business details

Your Career

Our Commercial Sales Team is an important driver of company revenue and growth. As an experienced and dynamic sales professional, you will be responsible for leading and driving sales engagements into assigned commercial accounts in Indonesia. In this role, you are motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.

You will be responsible for meeting and exceeding your quota by crafting and implementing strategic and tactical sales plans targeting deployments of the Palo Alto Networks Next-Generation Security Platform. This is a unique opportunity for a closer with a self-starter mentality to win business and market share by actively displacing competing technologies and further improving the security posture of existing customers. Oh, and did you say you love to sell? Because selling is what gets you out of bed every morning. This is not just a career – it’s a meaningful challenge that impacts our lives in the digital age.

Your Impact

• Prospect and sell into assigned commercial accounts, create and execute a robust sales strategy to penetrate into new accounts and expand into existing accounts
• Be the primary sales driver, managing a sales pipeline to deliver to quarterly/annual quota
• Strong discipline around managing sales stages and sales hygiene
• Deliver accurate weekly and quarterly forecast
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Communicate value propositions to clients and partners that speak intimately to their needs and requirements
• Generate velocity to deliver a predictable book of business and drive forecast accuracy utilizing channel ecosystem
• Develop and deploy marketing activities and plans to end users through our channel sales partners
• Engage a programmatic approach to demand, to generate, develop, and expand your territory
• Work collaboratively with all cross-functional resources to achieve your quota - inside sales, channel systems engineering, field marketing, cybersecurity sales specialists, the services team, sales ops (including deal desk and the response team), and others

Your Career

Our Commercial Sales Team is an important driver of company revenue and growth. As an experienced and dynamic sales professional, you will be responsible for leading and driving sales engagements into assigned commercial accounts in Indonesia. In this role, you are motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.

You will be responsible for meeting and exceeding your quota by crafting and implementing strategic and tactical sales plans targeting deployments of the Palo Alto Networks Next-Generation Security Platform. This is a unique opportunity for a closer with a self-starter mentality to win business and market share by actively displacing competing technologies and further improving the security posture of existing customers. Oh, and did you say you love to sell? Because selling is what gets you out of bed every morning. This is not just a career – it’s a meaningful challenge that impacts our lives in the digital age.

Your Impact

• Prospect and sell into assigned commercial accounts, create and execute a robust sales strategy to penetrate into new accounts and expand into existing accounts
• Be the primary sales driver, managing a sales pipeline to deliver to quarterly/annual quota
• Strong discipline around managing sales stages and sales hygiene
• Deliver accurate weekly and quarterly forecast
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Communicate value propositions to clients and partners that speak intimately to their needs and requirements
• Generate velocity to deliver a predictable book of business and drive forecast accuracy utilizing channel ecosystem
• Develop and deploy marketing activities and plans to end users through our channel sales partners
• Engage a programmatic approach to demand, to generate, develop, and expand your territory
• Work collaboratively with all cross-functional resources to achieve your quota - inside sales, channel systems engineering, field marketing, cybersecurity sales specialists, the services team, sales ops (including deal desk and the response team), and others

Content Manager

Working Hours: 9:00 AM - 9:00 PM

Job Overview:

We are seeking a highly skilled and creative Content Manager to oversee and enhance our content production process. This role requires a meticulous eye for detail, an excellent command of the English language, and the ability to present ideas effectively to clients. The ideal candidate will be responsible for ensuring the quality of content, managing editorial corrections, and contributing innovative ideas to client projects.

Key Responsibilities:

• Editorial Oversight: Review and correct editorial errors to maintain high content standards and ensure accuracy.
• Content Creativity: Generate and propose creative ideas for content development, continually enhancing client deliverables.
• Client Interaction: Serve as the primary point of contact for clients, confidently presenting ideas and updates.
• Creative Development: Understand and apply principles of effective creative design, ensuring content aligns with client objectives.
• Project Coordination: Organize and manage shoots with our videographers, ensuring all aspects of production run smoothly and meet project deadlines.

• Exceptional command of the English language with a strong focus on grammar and style.
• Proven ability to generate and execute creative ideas.
• Experience in presenting and communicating effectively with clients.
• Strong organizational skills with the capability to manage multiple projects simultaneously.
• Understanding of creative processes and content creation best practices.

Salary: IDR 8.000.000 - 12.000.000 net / per month (based on skill test and interview)

Employment Type: Independent Contractor

Holiday calendar: Adjust to client

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Financial management – Keeping track of the ongoing margin levels
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Manager (Events & Programs)

4-months Fixed term contract

As the Project Manager (Events & Programs) on the APAC Marketing Team on our video-sharing platform client account, your work is instrumental in shining a spotlight on the rising & established stars of the platform and will result in more Creators considering the platform for growing their audience and expressing their creativity. You will coordinate across multiple teams, develop best practices, champion innovation, look for creative solutions to achieve goals and contribute to the internal team initiatives to improve processes. 

You recognise and respect Creators as we put them at the forefront of our programs and have a passion for understanding and prioritising initiatives to get results to serve them. We are looking for someone with a strong project management and producer background across multiple consumer experiences & the entertainment industry, especially in the field of brand events & large-scale music festivals, who can work seamlessly with the rest of the marketing team and key cross-functional stakeholders (e.g. Partnerships, Marcom, Legal etc.). You should also show mastery in managing relationships and output coming from working teams and agency partners.

Role:

• Drive the planning & execution of creator programs and run point on program & campaign execution and updates to country teams, internal teams and cross-functional stakeholders
• Anchor a team of experts and specialists across creative, content, talent management & show production to produce creator programs flawlessly
• Work collaboratively with specialist teams (Marcom, sponsorship etc.) to produce successful creative campaigns 
• Drive various project timelines & milestones from account management to post-event activities 
• Drive analytical reviews of campaign results and inform learnings & improvements to global & country teams 
• Drive internal project legal and compliance matters and other administrative tasks, as needed

You:

• BA/BS degree preferred within relevant disciplines  
• 8+ years of experience within the marketing, media or creative industries
• 7+ years of project and event management experience, including multi-stakeholder management across multiple markets, ideally in Asia

• 4+ years of experience in the technology sector preferred, or a demonstrated understanding and interest in the technology business 
• Passion for the web and video ecosystem and digital culture. Understanding video-sharing platforms, and their creators and identifying opportunities to celebrate the creator community
• Demonstrated talent at building strong collaborative partnerships with cross-functional teams, and being adept at influencing strategy with insights and data 
• Ability to work on multiple projects simultaneously in a fast-paced and dynamic environment 
• Good analytical, communication (written and verbal), and presentation skills 
• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Reporting to the Executive Assistant Manager you will be responsible for assisting with the planning and managing of the overall operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Reporting directly to the General Manager, the EAM will oversee various departments and collaborate closely with department heads to drive operational excellence, achieve financial goals, and maintain the highest standards of service quality.   

The EAM will plan, organize, direct and coordinate management activities of the operations in conjunction with the General Manager. He/she is responsible for delivering results that contribute to the mission and overall success of the hotel and will take on responsibility for the hotel in the absence of the General Manager.

 What you will be doing:

• Oversee the day-to-day operations of multiple departments, including but not limited to Front Office, Housekeeping, Food and Beverage, Sales and Marketing, and Finance
• Collaborate with the General Manager and other senior leaders to develop and implement strategic plans and initiatives aimed at achieving organizational goals and enhancing the overall guest experience
• Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs and staying within budget guidelines
• Analyze monthly P&L and month-end reports, identify deviation from business plan goals
• Ensures optimal compliance with corporate focus audit, local health and safety, and other statutory regulations
• Help to ensure all Marketing and PR Communications materials are in compliance with the Brand Marketing guidelines
• Champion service excellence and guest satisfaction, promptly addressing any concerns or issues to ensure resolution and enhance guest loyalty

PURPOSE OF THE JOB

The incumbent is required to develop marketing initiatives for new product launches, grow brand awareness and market share. She will be responsible for product management (forecasting, timely product registration with FDA), CRM and E-retail.

MAIN RESPONSIBILITIES

Product Management

1. Forecasting

• Ensure accuracy of product forecast and timely submissions. (Measures: launch tracking)

1. Product Registration

• Ensure close liaison with Central Registration support team so that products can be launch in line with ASPAC launch date. (Measures: On shelf date)

1. Product Assortment

• Close monitoring of competitor’s product assortment and thereby identify our key priorities in Indonesia to gain market share. (Measures: monthly tracking)

1. Product Listing

• Work closely with sales team to ensure products are listed into key retailer’s assortment in a timely manner (measures: Retailer’s On shelf date)

1. Product Merchandising

• Work closely with merchandising team to ensure planograms are fully optimized and carrying the right assortment for each door (measures: presence rate)

1. Management on non-sellable items

• Sampling management: ensure the right mix of samples to help achieve business objective. Work closely with sales team to ensure the right guideline for sampling is disseminated and followed closely by BCs
• GWP/Gifts management: utilizing GWP to drive higher basket purchase and create buzz to drive traffic to store.

1. Pricing

• Review and analyze central’s recommendation of prices for new products. Ensure the pricing is competitive and in line with regional parity & local competitiveness. Review annual price increase with central team to ensure our prices stay competitive in the market.

CRM

1. Planning & Execution of CRM initiatives including Rollout of new communication platforms in Indonesia, Client EDM management and client events & reward programs. 
2. Identify opportunities and weakness; and take pro-active action on the following:
   • increase recruitment rate
   • retention for customers by developing trial and loyalty
   • improve cross-selling
   • improve on repurchase rate
3. Data analysis (through PowerBI reports and Datamart/WinCRM) and drilling to:
   • identify potential target market for key launches and events

E-Retail/ E-Commerce

1. Monitoring daily E-Commerce operation
2. Monthly reporting to Central HQ for E-Commerce business
3. Monthly Planning for E-Commerce: including animation, GWP & Samples usage

Brand Communication

1. Assist with timely PO issuing and invoice management for media agencies
2. Work with regional media team to execute media campaigns locally
3. Drive PR & KOL initiatives in Indonesia to achieve #1 PR dominance in market

KEY FIGURES

Budget management: F2 (Samples, Gifts, Animation Budgets)

Direct report: 3 (CRM & E-Commerce Manager, Assistant Product Manager, Assistant PR Manager)

KPIs:

• Market share (Beaute Research)
• Retail sales (Monthly retail sales report vs target)
• New launch performance tracking (sell-out vs sell-in & targets)
• CRM figures (Cross-sell rate, Average Age, repurchase rate, recruitment rate…)
• Earned media value results

Requirements :

1. Minimum Bachelor's degree in Human Resources, Psychology, Business Administration, or a related fields
2. Fluent Professional level Mandarin/Chinese Language is a must.
3. Strong understanding of all HR functions (organizational development, recruitment, administration, payroll), and General Affairs (GA), experienced in being HRGA at least 5 years
4. Experience in handling Recruitment, BPJS, Employment Contract etc.
5. In-depth knowledge of Indonesian labor laws and regulations (UU Cipta Kerja and Tenaga Kerja Manpower Regulation).
6. Experience with HRIS System and Tax PPH 21 Calculation
7. Knowledge of HR Functions (recruitment process, compensation and benefits, and training and development)
8. Able to work on multiple tasks and under pressure.
9. Hardworker person, energetic, discipline, honest and responsible.
10. Great analytical thinking, creative, detail oriented and well organized.
11. Work in fast and professional environment.
12. Can Join Immadiately

Job responsibilities : 

1. Develop and implement human resource strategies to support the company's long-term growth and success.

2. Lead recruitment efforts, ensuring the acquisition of top-tier talent 

3. Handle employee relations, performance management, and HR policies. 

4. Manage administrative tasks and ensure compliance with regulations.

5. Maintain and implement all human resources policies and procedures, including recruitment and training, salary management, social security benefits (BPJS health insurance and BPJS human insurance system updates), performance evaluation, and employee relations (signing PKWT/PKWTT employment contracts).

6. Provide human resource consultation and support to resolve employee issues and disputes.

7. Manage and maintain employee databases to ensure the accuracy and completeness of data.

8. Collaborate closely with department leaders and employees to determine human resource needs and develop corresponding human resource strategies.

9. Manage and supervise human resource budgets to ensure effective utilization of resources.

10. Understand with labor regulations in Indonesia (UU Cipta Kerja regulations).

About Zinc

Zinc Network is an ISO certified U.S. small business with offices in Washington, D.C., London (HQ), Tbilisi, and Warsaw. Zinc conceptualizes and creates programs, interventions, and strategic communications campaigns around some of the world’s most complex problems – from protecting information integrity, to countering violent extremism and promoting good governance.

Zinc has 80+ team members from diverse professional and cultural backgrounds, including diplomats, behavioural scientists, researchers, content producers, digital experts, and service designers. Zinc works with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the UK Foreign, Commonwealth and Development Office (FCDO); UN agencies and missions; and charitable foundations.

Introducing the role

Zinc seeks a Grants and Procurement Manager for a US State Department funded program to help promote information integrity and independent media in Indonesia. The program will provide independent media and civil society organisations with grants, capacity building and training to help them produce and disseminate engaging, fact-based content.

The Grants and Procurement Manager will be responsible for the process of grant making, managing activities from pre-award to close out. They will support the production of all necessary documents and reporting, ensuring grants are issued, compliance rules are followed, and support is provided to grantees as required. The Grants Manager will work closely with technical colleagues, who will be responsible for setting out the technical detail of calls for proposals, and with team members in the finance department who will support invoicing and the issuance of payments. They will also oversee the acquisition of goods and services for activities in-kind grants activity-level budgeting and tracking. The Grants and Procurement Manager should have the right to work in Indonesia, where the project will be based.

What you’ll be doing:

• Administer and manage program subawards from pre-award through post award and closeout, including drafting calls for proposals, conducting outreach to potential applicants, conducting pre-award risk assessments, drafting subawards, evaluating proposals, reviewing subaward financial reports and invoices, monitoring, and ensuring compliance with Zinc and GEC policies and procedures

• Determine suitability to receive grant funds and assess needs relating to technical assistance and training

• Work with grantees to establish all required reporting frameworks and money controls

• Ensure all relevant grants documentation is available and stored in Zinc’s systems, including through close wok with team members to monitor and record grant-funded projects’ activities and performance

• Review and lead responses to GEC regarding grants, contracts, agreements, and other compliance requirements under the program

• Maintain and update subaward budget trackers and provide budget analysis to Zinc management as requested

• Provide administration for centrally funded contracts, procurements, and consultants

• Train other project staff on implementation of grants, ensuring compliance and smart practices are followed at all points

• Ensure grantees meet all compliance standards, including in relation to branding and marking plans

• Track and monitor subaward cost share

What we need from you:

• Bachelor’s degree and at least five (5) years’ experience as a procurement, subcontracts and/or grants specialist

• Deep knowledge of GEC and USG regulations and contractual, grant, and procurement requirements

• Knowledge of Indonesian international funding regulations

• Demonstrated ability to work effectively with civil society, media, government officials, influencers, the private sector, donors, and other stakeholders

• Demonstrated leadership, versatility, and integrity

• Professional level of oral and written fluency in the Indonesian and English languages

Conditions of Employment

Candidates who receive a job offer will be required to:

- Disclose any previous disciplinary action against them resulting from a substantiated safeguarding (including any breaches involving trafficking- related activities) or workplace investigation.

- Undergo background checks including employment verification, sexual offender registry (as available), identity confirmation, and anti-terrorism vetting.

Area of Selection

We’re committed to hiring a diverse workforce from different professional and cultural backgrounds, and to that end we encourage a variety of people to apply to join our company to represent the diverse range of subjects associated with our projects.

How to apply

Please include a CV showcasing how your background meets the position requirements. If you require an accommodation to be made at any point throughout the recruitment process, please let us know when contacted.

What we can offer you

The opportunity to work with colleagues from a diverse range of professional and cultural backgrounds including the very best ex-diplomats, television producers, digital media strategists, linguists, researchers, and behavioural scientists from both the public and private sector.

Across Zinc Network there’s a commitment by everyone to deliver meaningful, change across all the subject areas, social challenges, and policy goals we’re striving to achieve.

About Zinc

Zinc Network is an ISO certified U.S. small business with o;ices in Washington, D.C., London (HQ), Tbilisi, and Warsaw. Zinc conceptualizes and creates programs, interventions, and strategic communications campaigns around some of the world’s most complex problems – from protecting information integrity, to countering violent extremism and promoting good governance.

Zinc has 80+ team members from diverse professional and cultural backgrounds, including diplomats, behavioural scientists, researchers, content producers, digital experts, and service designers. Zinc works with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the UK Foreign, Commonwealth and Development O;ice (FCDO); UN agencies and missions; and charitable foundations.

Zinc seeks an Operations Manager for a US State Department funded program to help promote information integrity and independent media in Indonesia. The program will provide independent media and civil society organisations with grants, capacity building and training to help them produce and disseminate engaging, fact-based content. As Operations Manager, you will provide overarching management of the program’s contract and deliverables. You will ensure the program is delivered on time, on budget and within the scope, in the most efficient way possible.

The Operations Manager will work within the Project Operations Department and report into the Head of Production & Operations. You should have the right to work in Indonesia, where the project will be based.

What you’ll be doing

• Manage all financial, contractual, and logistical elements of the project from inception to close-out.

• Understand client contracts, legal and commercial requirements of each project to ensure effective delivery.

• Ensure projects are undertaken and deliverables produced within the scope of the contract and its terms and conditions.

• Manage all financial elements of the projects from cost monitoring to processing invoices to financial reporting both internally and to clients.

• Coordinate high volume travel logistics working to the projects policies and regulations.

• Work with the project management team to create and manage all project documents and regularly update.

• Ensure the project works to Zinc’s internal policies and procedures.

• Resource project in line with requirements and budgets using a mixture of internal staff and freelancers, making sure all contracting is in place.

• Obtain a good understanding of Zinc’s software and be able to troubleshoot any problems experienced within the team.

• Have a good understanding of purchasing and licensing archive footage for use in content

created.

• Have a good understanding of social media listening tools and research software subscriptions used within the agency.

• Manage workload of Project and Travel Coordinators where necessary all while embodying the values of Zinc Network.

• 3+ years’ experience in managing projects from inception to close-out.

• Prior experience with State Department or USG operating procedures, regulations, and reporting requirements.

• Experience working with project-based staff, providing logistical and financial oversight on

projects.

• Experience in budget management, and experience of various accounting software.

• Demonstrated experience in coordinating and cooperating with a wide range of stakeholders.

• Experience in reviewing and approving project procurements, grants, and purchase order agreements.

• Fluency in Indonesian and English.

• Knowledge of travel management processes.

Conditions of Employment

Candidates who receive a job offer will be required to:

• Disclose any previous disciplinary action against them resulting from a substantiated safeguarding (including any breaches involving trafficking- related activities) or workplace investigation.

• Undergo background checks including employment verification, sexual offender registry (as available), identity confirmation, and anti-terrorism vetting.

Area of Selection

We’re committed to hiring a diverse workforce from different professional and cultural backgrounds, and to that end we encourage a variety of people to apply to join our company to represent the diverse range of subjects associated with our projects.

How to apply

Please include a CV and a cover letter stating how you meet each of the requirements. If you require an accommodation to be made at any point throughout the recruitment process, please let us know when contacted.

What we can offer you

The opportunity to work with colleagues from a diverse range of professional and cultural backgrounds including the very best ex-diplomats, television producers, digital media strategists, linguists, researchers, and behavioural scientists from both the public and private sector. Across Zinc Network there’s a commitment by everyone to deliver meaningful, change across all the subject areas, social challenges, and policy goals we’re striving to achieve.